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Healthcare Experience Matters

Welcome to the official podcast of the Healthcare Experience Foundation. Every one of the millions of small encounters that comprise the healthcare experience serves as a chance to seek excellence, ch... Read more

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Ranked #1

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”Never Stop Gratitude” with Author TJ Sweet

”Never Stop Gratitude” with Author TJ Sweet

Author TJ Sweet joins the Healthcare Experience Matters Podcast this week to discuss his book, “Practice Gratitude: Find... Read more

14 Jul 2022

26mins

Ranked #2

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Keeping it Simple to Drive Excellent Patient Experiences

Keeping it Simple to Drive Excellent Patient Experiences

Making his second appearance as a guest on the Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff joi... Read more

7 Jul 2022

12mins

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Ranked #3

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Influencing Compassion in our Organizations as Healthcare Leaders

Influencing Compassion in our Organizations as Healthcare Leaders

Mark S. Rulle, EdD, leads our discussion this week on the Healthcare Experience Matters Podcast. This is a chat about in... Read more

30 Jun 2022

25mins

Ranked #4

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How Physicians Can Mitigate Burnout by Maintaining a Positive Practice Culture

How Physicians Can Mitigate Burnout by Maintaining a Positive Practice Culture

Our guest this week on Healthcare Experience Matters is Natasha Beauvais, MD, MPH. Dr. Beauvais joins us for a discussio... Read more

23 Jun 2022

28mins

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Ranked #5

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Navigating Generational Diversity in Healthcare and Beyond

Navigating Generational Diversity in Healthcare and Beyond

Lorraine Parker-Clegg joins the Healthcare Experience Matters Podcast this week for a truly inspiring chat about navigat... Read more

16 Jun 2022

13mins

Ranked #6

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The Patient Experience in a Multilingual Setting

The Patient Experience in a Multilingual Setting

This week on the Healthcare Experience Matters Podcast we have Ninfa Segarra, JD, and Maureen Eisner join us to discuss ... Read more

9 Jun 2022

27mins

Ranked #7

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What it Takes to Build a Top Ten Most-trusted Healthcare Brand

What it Takes to Build a Top Ten Most-trusted Healthcare Brand

On today’s episode of the Healthcare Experience Matters Podcast we chat with someone who knows what it takes to build an... Read more

2 Jun 2022

12mins

Ranked #8

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The Quest to Continuously Improve the Patient Experience with Joe Snipp, VP of PX and Consumerism with Aspirus Health

The Quest to Continuously Improve the Patient Experience with Joe Snipp, VP of PX and Consumerism with Aspirus Health

Joe Snipp, Vice President of Patient Experience and Consumerism with Aspirus Health visits the Healthcare Experience Mat... Read more

26 May 2022

25mins

Ranked #9

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The Code Breathe Initiative with Dr. Joshua Schwarzbaum

The Code Breathe Initiative with Dr. Joshua Schwarzbaum

Our guest on today’s episode of the Healthcare Experience Matters Podcast is Dr. Joshua Schwarzbaum. He joins us to disc... Read more

19 May 2022

22mins

Ranked #10

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Speed to Trust: What Can We Gain with Better Senior Leader Rounding?

Speed to Trust: What Can We Gain with Better Senior Leader Rounding?

Today’s Healthcare Experience Matters podcast episode features a recent webinar from the Healthcare Experience Foundatio... Read more

12 May 2022

26mins

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