The Chats with Chip Podcast

Agency owners need to keep tabs on the financial health of their businesses, but many lack the backgrounds to know the n... Read more

When Sean Cassidy walked out of Tufts University in 1990, he graduated with a major in Cold War foreign policy — just as... Read more

Most agencies are looking for any leg up that they can get in the business development process. That’s why some agencies... Read more

Agencies evolve over time — and so do their team cultures. But they are always a reflection of the founder and key leade... Read more

Nobody likes to think about lawyers until they need one. Agency owners are no different, but planning ahead can make a w... Read more

Just about every agency leader worries about where the next new client will come from and how to land that new business.... Read more

Ronn Torossian has built one of the largest independent PR agencies in the U.S., and in this episode he shares some of t... Read more

Katie Robbert never planned to be an expert in AI and analytics, but she says she likes “numbers to add up” even though ... Read more

It’s one thing to believe you need to improve profitability at your agency, but where do you go for the metrics and benc... Read more

Agencies have a constant need to “feed the beast” when it comes to content creation. Public relations and marketing firm... Read more

For the past decade, Rohit Bhargava has written about non-obvious trends in an annual book series. He recently capped it... Read more

Scope creep and over-servicing clients erodes profitability and many — if not most — agencies. Keeping work within the a... Read more

Have you ever wondered what it would be like to sell your agency to one of the big holding companies? How does the dream... Read more

While most agency leaders spend part of their week dealing with business development, that’s what Lee McKnight Jr. and h... Read more

Part of being successful in business is being willing to ask for help. Nowadays, there are plenty of opportunities to ge... Read more

Many agencies have multiple generations working in the business. Sometimes, it may be a passing thing — a summer interns... Read more

Many new PR and marketing agencies start out as “virtual” agencies where everyone works remotely and there is no physica... Read more

Kelly Glover believes in the power of podcasting — and she has built her agency business around the medium. The Talent S... Read more

As higher education faces increasing pressure to not just educate students but better prepare them for gainful employmen... Read more

In this episode, Rachel Jacobs explains why case studies are critical to the scale and growth of agencies. Rachel, found... Read more