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KaiNexus: Continuous Improvement, Leadership, and More

The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time.This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.

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Why Great Leaders Must Unlearn to Succeed in Today’s...

Webinar by Barry O'Reilly March 6 from 1:00 - 2:00 ET Presented by Barry O'Reilly In this session, you will: Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation. Discover how to let go, reframe, and rethink past successes in order to succeed in the future. Identify and address the personal obstacles that you need to unlearn. Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible. Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike. Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward. Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. "Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change. Barry O'Reilly Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results. Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review. Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe. Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae. His mission is to help purposeful, technology-led businesses innovate at scale.

58mins

6 Mar 2019

Rank #1

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Who’s Responsible for Improvement Management?

http://blog.kainexus.comFrom September 2015Who’s Responsible for Improvement Management?posted by Greg Jacobson

4mins

5 Oct 2015

Rank #2

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Cascading Strategy Through Hoshin Kanri

Webinar preview with Craig Vercruysse of Rona Consulting Group, the Lean practice of Moss Adams.Mark Graban, of KaiNexus, interviews Craig, who will be joined by Joanna Omi, to present a webinar on November 14, 2017.To register, visit http://www.kainexus.com/webinarsThe topic is Cascading Strategy Through Hoshin Kanri (Strategy Deployment)In this webinar you will:- Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin- Learn about some common rocks in the hoshin road and what can be done about them

8mins

6 Nov 2017

Rank #3

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Lisa Hanna - What would you say you do here?

The fifth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Lisa Hanna, Strategic Account Manager.

7mins

1 Apr 2019

Rank #4

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Some Recent Kaizen Event FAQs, Answered

The beginning of summer must be a good time for Kaizen events because we have been getting a lot of questions about them lately. We thought we would take a few minutes to answer the ones we hear most often.

6mins

14 Jun 2017

Rank #5

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Webinar: Cascading Strategy Through Hoshin Kanri

Presented by Craig Vercruysse and Joanna Omi of Rona Consulting Group, which is now part of Moss Adams. Hosted by Mark Graban of KaiNexus.In this webinar you will:- Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin- Learn about some common rocks in the hoshin road and what can be done about themPresenters:Joanna OmiConsulting Director | Rona Consulting Group, the Lean practice of Moss AdamsCraig VercruyssePrincipal, CEO | Rona Consulting Group, the Lean practice of Moss Adams

59mins

14 Nov 2017

Rank #6

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Webinar: Capturing and Managing Improvement Opportunities

A webinar presented on July 18 from 1:00 - 2:00 ET by Nick Shonsky In this webinar you will learn: How to encourage everybody to participate in continuous improvement and how leaders need to support them in this Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost What the "pyramid of success" is and how an organization can build commitment and trust How to align and improve an organization's culture Nick Shonsky is the Director of Continuous Improvement at The Standard Group. 

1hr

18 Jul 2019

Rank #7

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21 - How Leadership Commitment and A Systematic Approach...

Webinar - How Leadership Commitment and A Systematic Approach Spread ImprovementA webinar hosted by KaiNexus, presented by Karen Kiel-Rosser, Vice President / Chief Quality Officer at Mary Greeley Medical Center and Ron Smith, a Process Improvement Coordinator.Does your organization struggle with engaging everybody in daily continuous improvement? Is it difficult to figure out how to combine formal improvement events, projects, and "WorkOuts" while engaging all employees to bring forward their ideas? Are you unsure how to spread improvement methodologies across departments? In this webinar, you will learn:- How MGMC has combined Lean tools and methodologies with a "managing for daily improvement" approach- How leadership and technology enable and support successful improvement methodologies - MGMC's vision for leaders getting everybody engaged in improvement - How MGMC has systematically (and successfully) spread continuous improvement methodologies across the hospital over the past 12 months- Why it's important to engage leaders and to educate them about improvement and the role they need to playMary Greeley Medical Center (MGMC), a 220 bed acute care facility in Ames, Iowa, has received "Gold" level recognition in the Iowa Recognition for Performance Excellence (IRPE) program, the top honor in the IRPE program (the state level Malcolm Baldrige award).

59mins

14 Dec 2015

Rank #8

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Webinar Audio: A Structured Approach to Problem Solving

Presented May 16 from 1:00 - 2:00 ET  Presented by Chad Westbrook, AGCO In this webinar, you'll learn a structured approach to problem-solving using the following tools:  5G – A tool used to describe a loss phenomenon 5W1H – An approach to the revised phenomenon 4M1D – Defining the contributing factors to the revised phenomenon 4M1D Confirmation – Validating the contributing factors 5 Why’s – Root cause and effective countermeasures  Chad Westbrook Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University. 

1hr 1min

16 May 2019

Rank #9

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The ROI of Workouts and KaiNexus

Originally Aired: May 15, 2014Mark Graban, Suz Kaprich, Dr. Greg JacobsonThis webinar covers:The background and goals of the WorkOut methodology, based on the "GE Work-Out" ModelThe method used in KaiNexus WorkOutsThe process and ROI of the WorkOut recently completed at Mary Greeley Medical CenterExcellent opportunities for improvement identified by the Mary Greeley WorkOut teamQ&A

37mins

27 Sep 2015

Rank #10

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Webinar Recording: Solutions for Sustaining an Improvement Program

Presented by Chris Burnham  The Q&A session will be recorded later, to be shared as a separate episode in the podcast. In this webinar you will learn:  How to navigate the different roles you will have to play as a Continuous Improvement Leader  About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader  Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs  About the Presenter: Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis. Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization. Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.

38mins

5 Jun 2019

Rank #11

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The Why, How and What of Continuous Improvement

In this webinar you will learn:Four aspects of great lean leadershipFour common themes of great lean processesFive problems that CI technology solvesFive focus areas to build a world class lean organization Presenter: Jeff Roussel, KaiNexus VP of SalesHosted By: Mark Graban, KaiNexus VP of Innovation and Improvement Servic

57mins

26 Oct 2017

Rank #12

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Cinnamon Dixon on Tiered Huddles at Cleveland Clinic

We saw Cinnamon give a great presentation at this year's Lean Healthcare Transformation Summit, so we asked her to do a podcast with us talking about Daily Tiered Huddles and how that fits into the Lean approach at Cleveland Clinic. Hosted by Mark Graban Here is a link to the Cleveland Clinic Improvement Model that we discuss. ` What role does Visual Management play in the CCIM system? What are the “tiered huddles?” Can you talk first about the front-line huddles? What gets talked about? What are the expected responses or actions coming out of the meeting? Then, how do the huddles follow upward in the leadership chain? What sorts of issues get escalated vs. being handled locally or at a certain level of the organization? How did you roll these out? What have you learned and adjusted during the time you’ve been using these huddles? What advice would you have for others on daily tiered huddles? Biography Cinnamon Dixon, MA, CDP is the Director of Continuous Improvement at the Cleveland Clinic. She has over 15 years of experience in organizational effectiveness and continuous improvement. Cinnamon started her career at the Cleveland Clinic as an organizational effectiveness consultant. In that role she led the development of teams and leaders. Her work included leading system-wide initiatives such as the implementation of the employee engagement survey which focused on how to create and sustain an engaged culture, she was also instrumental in developing and facilitating the Cleveland Clinic Experience which was an interactive exploration for over 50K caregivers on how each person contributes to the mission and values of the organization. During this time her curiosity for continuous improvement peaked. She shifted her focus towards creating and sustaining systems that support the great behaviors that we want to see in our leaders and teams. This led her to join the Continuous Improvement team. In her current role she leads a dedicated group of Continuous Improvement Specialists who execute projects, programs and apply lean methodology as they work to advance the foundation for a continuous improvement culture enterprise-wide. Cinnamon is also an adjunct instructor for Tri-C Corporate College in Cleveland, Ohio. There she teaches a variety of courses centered on organizational effectiveness and continuous improvement. She earned her M.A. in Diversity Management Psychology at Cleveland State University with an emphasis on leadership development, group processes and adult learning.

42mins

16 Sep 2019

Rank #13

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Webinar Recording: Learning to Embrace Positive Deviance

Recorded October 15, 2019 Presented by Paul Wainwright, hosted by Mark Graban and KaiNexus Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it Paul Wainwright BSc (Hons) MSc MBA CMgr MCMI Managing Director,  Initi8 Business Excellence Paul is the Managing Director of Initi8 Business Excellence, a consultancy business specializing in enabling organizations to achieve positive an progressive change. The eight core elements supporting the Initi8 Business Excellence framework are focused on Strategy, Design, Leadership, Process, Change, Customer, Learning & Empowerment Having worked with a range of organizations in various sectors Paul has experience of leading business improvement projects, introducing continuous improvement frameworks and working with senior leaders to train and develop their leadership and management skills. As a Lean Six Sigma Black Belt Paul is very familiar with the challenges that organizations face 'on the ground' and actively works with leaders of organizations to go to Gemba and overcome these challenges. Paul also works closely with a local university delivering material on their MBA course whilst also offering free consultancy to local charities to help them formulate and deploy operational strategies enabling them to reach their goals and objectives.

1hr 2mins

16 Oct 2019

Rank #14

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Ask Us Anything! Episode 25

Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Do you dress up for Halloween? How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion? How does KAINEXUS differentiate from a Project management software like Monday.com or Asana? How do we measure engagement (besides a once-every-two-years Gallup survey)? How can we start a successful deployment of an OpEx culture? Any must dos or do nots? What are success criteria of a continuous improvement organization? Leaders, skills, behavior, core team...? Join us for Episode 26 in January 2020!

32mins

28 Oct 2019

Rank #15

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Applying Strategy Deployment to Your Personal Goals

A preview of an upcoming webinar: Applying Strategy Deployment to Your Personal GoalsJanuary 10 from 1:00 - 2:00 ETPresented by Jess OrrWe will cover topics including:Grasp the basic concepts of the Hoshin Kanri strategy deployment processContrast the Hoshin Kanri approach with other other strategy and goal-setting methods Learn how to use the Hoshin process for personal goal development and execution Gain actionable understanding of how you can apply Hoshin Kanri in your own lifeJess OrrJess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.

11mins

31 Dec 2018

Rank #16

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Webinar: Burn Your Ships! Generating Momentum for Sustained Change

A webinar presented by Taryn Davis via KaiNexus.  To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks!  In this webinar, you will learn:  -- What necessary risks look like, and why people are afraid to take them -- How taking risks allows you to lead people into a cultural shift -- How to assess your own approach to leading change and encouraging CI mindset -- How to engage those around you in coming into the change and adopting it themselves  About the Presenter: Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.

54mins

14 Aug 2019

Rank #17

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An Unlikely Similarity Between CQI and Snow Cones

Continuous quality improvement (CQI) is one of those things like a snow cone. It is something that pretty much everyone can agree is awesome. Who would not want it? Yet for some reason, not every organization has a plan for how to achieve CQI. Fewer still, have systems and processes in place to support it, and many that try never successfully reach their goals.

5mins

21 Jun 2017

Rank #18

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Excitement About Kaizen in an ED

In this episode, Maggie Millard and Dr. Greg Jacobson, tell a story about a colleague of Greg's who was excited to hear the word "Kaizen" based on past experience.

5mins

19 Oct 2015

Rank #19

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Webinar: Applying Strategy Deployment to Your Personal Goals

Presented by Jess Orr, Hosted by Mark Graban of KaiNexusThis covers topics including:- Grasp the basic concepts of the Hoshin Kanri strategy deployment process- Contrast the Hoshin Kanri approach with other strategy and goal-setting methods - Learn how to use the Hoshin process for personal goal development and execution - Gain actionable understanding of how you can apply Hoshin Kanri in your own lifeAbout Jess OrrJess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.

59mins

10 Jan 2019

Rank #20