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Rank #188 in Management category

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Art of Procurement

Updated 5 days ago

Rank #188 in Management category

Business
Careers
Management
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Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.

Read more

Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.

iTunes Ratings

33 Ratings
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Phenomenal Value

By UWS listener - Feb 08 2019
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Thank you Philip Ideson for creating an easy way to make us lifelong learners.

Great show!!!

By DenizSrn - Jan 08 2016
Read more
Looking forward to the next episodes in 2016!

iTunes Ratings

33 Ratings
Average Ratings
33
0
0
0
0

Phenomenal Value

By UWS listener - Feb 08 2019
Read more
Thank you Philip Ideson for creating an easy way to make us lifelong learners.

Great show!!!

By DenizSrn - Jan 08 2016
Read more
Looking forward to the next episodes in 2016!

Listen to:

Cover image of Art of Procurement

Art of Procurement

Updated 5 days ago

Read more

Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.

085: Next Generation Procurement (Part 1): Will Procurement Exist in 10 Years?

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What will the future of procurement look like, and how as procurement professionals can we prepare for disruption that is heading our way?  

In the first of a two part series, I explore the likelihood that procurement as a function will even exist in 10 years time - in response to a number of projections that I have recently heard about the future of our profession.  

I then share my perspective on how I believe procurement will evolve, based on both my personal experiences and learnings to date from interviewing thought leaders on the Art of Procurement.

For more information, visit http://artofprocurement.com/nextgen1 

Sep 02 2016

20mins

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096: Advanced Category Management: Organizational Building Blocks

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Today’s episode is the first in a two-part series considering Category Management: what we can do not only to implement Category Management, but also do so in a way that is sustainable over the long term.

The reason why I think this is important is that often I have seen Category Management implemented for the right reasons, but after the initial burst of energy and picking the low hanging fruit, it becomes difficult to keep the momentum going and provide value in other ways.

Today’s guests on the show are Lynn Rideout, Senior Manager of Category Management, and Chris Eyerman, Senior Director of Program Management, both at Denali Sourcing Services.  In part one of this two-part series, we discuss the building blocks that are required to build a strategic and sustainable Category Management capability.

Specifically, we will discuss:

  • Why Lynn and Chris believe that Category Management is a fundamental shift in the way an organization approaches procurement rather than an extension of the sourcing process.
  • The journey to building a sustainable category management program and the failure modes that impact an organizations ability to launch, sustain and scale.
  • A deep dive into the building blocks of strategic category management, covering vision process, governance and capabilities. 

If you are interested in hearing how you can use Category Management to make a difference to your stakeholders, today’s show is for you.

For more information, visit http://artofprocurement.com/CMpart1

Oct 11 2016

38mins

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139: A Procurement Leaders Guide to Spend Analysis (Part 1) w/ David Bush

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Today on the pod I am joined by David Bush, formerly of IASTA and Determine, and now Chief Revenue Officer for spend analytics specialist SpendHQ.

It has been a year since I first met David, and so his appearance on the Art of Procurement is long overdue!

I invited David onto the show discuss the topic of spend analytics.  Spend analytics have always been a bit of a pain for me - I have spent a lot of time playing with pivot tables and searching Google to try and categorize suppliers which leads to lots of errors and a lot of time invested!

But I know that it doesn’t have to be like that.  

I invited David on to the show to hear his advice on the steps that procurement leaders can take to gain greater visibility into supplier spend, which is the foundation of robust procurement strategies.

Jun 12 2017

45mins

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066: Where to Look to Generate Procurement Driven Value w/ Joanna Martinez and Jordan Early

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In the second part of our Value Based Procurement series, I am joined today by former CPO & Founder of Supply Chain Advisors Joanna Martinez and Jordan Early of Old Street Labs. 

Joanna, Jordan and I explore where to look to find opportunities to create value for our organizations.  We discuss a wide range of options, from supplier driven innovation to how to make a stakeholders experience with procurement more streamlined and user friendly.

For more information, visit http://artofprocurement.com/procurementvalue 

Jun 28 2016

44mins

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125: How the American Cancer Society Elevated the Role of Procurement, w/ Brian Kyle

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How does the role of procurement differ in a mission driven organization? Today on the Art of Procurement, I explore how procurement can help save lives with Brian Kyle, Managing Director of Strategic Sourcing and Contract Management at the American Cancer Society.

Kyle shares his experiences of moving from a profit-driven to mission-driven organization, and the journey that American Cancer Society has taken to elevate the role of procurement from a sourcing to category management led organization - at zero incremental cost.

Mar 07 2017

42mins

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149: The Mindset Shifts Needed to Become a Successful Independent Procurement Consultant w/ Anthony English

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Today, we are doing something a little bit different, and today’s show is for independent procurement consultants or for those considering making the switch to self-employment. 

It is a topic that I am asked about frequently by listeners, either through email or in person at industry events – and is one that I believe we will become increasingly relevant as the nature of work continues to shift.

I’m joined by Anthony English, a business coach focusing on helping consultants and small businesses win new business. Anthony and I focus on some of the mindset shifts necessary to increase your chances, as an independent procurement consultant or small business owner, of maximizing the value of your time.

Aug 21 2017

38mins

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102: How to Understand Cost & Enable Fact Based Supplier Relationships w/ Jimmy Anklesaria

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Jimmy Anklesaria is one of the most prominent thought leaders in procurement today.  Jimmy is considered by many as the go-to expert when it comes to the strategic management of cost. He literally wrote the book (well, two books), and regularly travels the globe helping organizations reduce their third party costs.  Importantly, he does this not through the leveraging of power but by using data as the foundation of fact based sourcing and continuous improvement. 

Jimmy had so much information to share that we recorded two separate shows!  These cover the strategic management of cost from initial sourcing to end of contract. 

Today, we focus on the initial sourcing and negotiation process. Jimmy shares a number of insights, including:

  • Why as a young company Director he did not understand the importance of procurement, and what his light bulb moment was.
  • The most important part of the negotiation process
  • Why business deals have to be win-win to be sustainable over the long term
  • What a procurement professional can do to better understand the cost of a product or service before they begin a negotiation
  • How you can use publicly available information to develop should-cost models based on understanding key cost drivers
  • Whether you need to pay for data or not.
  • Why, while you can acquire data from third parties or a central COE, a procurement professional must not abdicate responsibility for understanding the costs and cost drivers of a product or service.

This conversation was an eye-opener for me, particularly as we consider how to apply cost management techniques that are prevalent in the procurement of Direct materials to Indirect services.

For more information, visit http://artofprocurement.com/costmanagement 

Nov 01 2016

51mins

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180: Digitization & Procurement: Separating Hype from Reality w/ Saurabh Gupta

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Digitization is a hot topic in procurement today, and while it will undoubtedly have a big impact on the future of our profession, it is often difficult to separate the hype from the reality.  There are few organizations better positioned to help me explore this topic than HfS Research – a company I have followed for a long time – and their Chief Strategy Officer, Saurabh Gupta.

In today’s episode, Saurabh provides a “Three Horizon” roadmap. Horizon One technologies are those that must be explored and utilized today, while Horizon Three technologies are those that are more experimental.  I also question Saurabh to share details of HfS’ “OneOffice” thinking, and to answer a question that has long been on my mind: how exactly an analyst research report is written.

Apr 16 2018

50mins

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280: The 2019 Deloitte CPO Survey Word of the Year: Complexity w/ Ryan Flynn

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“The ‘complexity masters’ have taken the transactional side of procurement and turned it into a well-oiled machine, a combination of operating models and digital strategies, so that they can focus on those areas where they can drive the most value.”

The annual Deloitte Global CPO survey is one of the most anticipated reports of the year. In this year’s report, the 11th annual, the authors took a different approach than they have in the past, calling out a single word of focus: complexity. Ryan Flynn is a Principal at Deloitte Consulting with 14 years of experience helping global companies improve their sourcing and procurement efficiency and effectiveness.

Despite the fact that so many things seem to remain the same in procurement year after year, Ryan observes that his team is seeing movement – and fortunately, we are moving in the right direction. Procurement’s scope is shifting, as is our attitude towards ‘good’ risk. Of course, there is still plenty of work to be done, and nothing ever remains the same.

Oct 28 2019

47mins

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059: An Introduction to Value Based Procurement, with Joanna Martinez and Jordan Early

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This week's Friday Show is a little different.  A recurring theme in my discussions with procurement thought leaders is the need to expand the value that we bring to being more than cost savings alone.  With that in mind, I started working with Joanna Martinez (former CPO and Founder of Supply Chain Advisors) and Jordan Early (Head of Research at Old Street Labs) on a series of shows dedicated to the concept of value based procurement.

Joanna, Jordan and I met earlier this week to start mapping out the series. I loved the points being raised so much that I asked Joanna and Jordan if I could hit the record button.  What follows is a short conversation on what value based procurement is, and why it is so important to our future.

For more information, visit http://artofprocurement.com/valueintro

Jun 03 2016

14mins

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164: Black Belt Procurement: The Power of Maintained Focus w/ Lawrence Kane

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My guest today is Lawrence Kane, a Fortune 50 strategic sourcing and functional excellence lead. Lawrence and I sat down to talk at the SIG Fall Summit in Carlsbad, California, where our conversation focused on what he has learned during his three-decade career.

Dec 11 2017

38mins

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097: Advanced Category Management: Category Manager Imperatives

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Today’s episode is the second in a two-part series considering Category Management: what we can do not only to implement Category Management, but also do so in a way that is sustainable over the long term.

The reason why I think this is important is that often I have seen Category Management implemented for the right reasons, but after the initial burst of energy and picking the low hanging fruit, it becomes difficult to keep the momentum going and provide value in other ways.

Today’s guests on the show are Lynn Rideout, Senior Manager of Category Management, and Chris Eyerman, Senior Director of Program Management, both at Denali Sourcing Services.  In part two of this two-part series, we discuss three key imperatives for a Category Manager that are required to become a trusted advisor:

1. Know Your Stakeholders

2. Understand Your Categories

3. Deliver Results 

For more information, visit http://artofprocurement.com/categorymanagement

Oct 14 2016

20mins

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031: 4 Procurement Activities You Should Outsource Today

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In todays Episode of The Art of Procurement Friday Show, I discuss 4 Procurement Activities You Should Outsource Today.

The first three activities can be applied to both Indirect and Direct procurement. The fourth is specifically related to Direct Materials Procurement in a manufacturing environment.

For full show notes can be found at artofprocurement.com/31

Mar 11 2016

17mins

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093: Procurement Change Must Come from Within w/ Pierre Lapree

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Today is the last day that content will be published in support of The Procurement Revolution event. We have had 40 revolutionaries share their perspective on such as wide variety of topics – tactical, strategic and a little bit of crystal ball gazing too!

There was a particular submission from the event that I think embodies my thoughts on what the role of procurement really is - and why change must come from within. 

It was recorded by Pierre Lapree, the Founder of a procurement performance management SaaS business called Per Angusta. When I received Pierre’s submission I could not help but be inspired.  Listen in, and I hope you are inspired too!

For more information, visit: http://artofprocurement.com/EP93

Sep 30 2016

7mins

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265: A Survival Guide for Managing Consulting Services Spend w/ Hélène Laffitte

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It seems that we live in a service-centric world these days, and that includes a growing number of procurement spend categories. Although we’ve made headway in IT, legal and marketing, there is one category of professional services spend that still gives most of us reason to pause: management consulting.

In this episode of the podcast, I ask Helene Laffitte, Founder and CEO of Consulting Quest, some of the questions I hear most frequently about managing consulting spend. For instance:

  • How can we find the ‘right’ consultant?
  • When should I lean towards small/boutique consulting over the big brands?
  • Are daily rates an effective pricing model?
  • What if we don’t know exactly what we need from the consultants (yet)?
  • What are the primary drivers of price in a consulting services agreement?

Ironically, when managing consulting spend, procurement’s best opportunity to add value may occur long before the list of participating providers is finalized and the RFP is sent out. According to Helene, the most critical activity when sourcing consulting is defining scope, objectives, milestones, deliverables and deadlines. These components will not only drive the qualification and selection process, they may determine whether or not the whole engagement is successful.

As Helene points out, procurement’s ability to listen and discern the difference between what the business is asking for and what they need is essential. And once that need is defined, we move to challenge #2: being “tight” on what is needed while being “flexible” about the approach. 

Listen in for advice and insight on this complex services spend category from a proven consulting procurement expert.

Aug 12 2019

58mins

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173: Lessons Learned in Contract Negotiations from a Trial Lawyer, Mediator and Contract Coach w/ Jeanette Nyden

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I’m joined today by Jeanette Nyden.  Jeanette is a well renowned contracts and negotiations specialist, who approaches her work with a focus on building win-win, sustainable, agreements. In fact, Jeanette was a co-author with Kate Vitasek and David Frydlinger of Getting to We: Negotiating Agreements for Highly Collaborative Relationships. Today’s podcast is the first of a two-part series that I am recording with Jeanette that will deep dive into negotiating balanced deals.

Jeanette has a fascinating background – including as a trial lawyer and professional mediator – that she applies to her work.  Today, we focused on the role of procurement as the facilitator, and how Jeanette’s applies her learnings as a lawyer and mediator to pre-negotiation preparation and developing the persuasive arguments that are necessary to secure complex, yet balanced, deals.

Feb 26 2018

51mins

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150: Build a Stronger Partnership with your CFO & their Finance Team w/ Peter de Heer

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Today I am joined on the Art of Procurement by Peter de Heer, a partner at Expense Reduction Analysts.

Before joining Expense Reduction Analysts, Peter enjoyed a successful career with the leading consumer goods company Henkel.  Peter started outside of procurement leading marketing teams, and as a COO of their Mexico operations, before moving over into procurement executive roles.

I invited Peter to join me having read a white paper that he authored discussing the CFO and CPO relationship – and particularly the areas where Finance and Procurement should align, but often do not!

I explore how we can build better relationships with our peers in Finance, and begin by asking: what keeps a CPO up at night. 

Aug 28 2017

18mins

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132: Building a Procurement Function from the Ground Up, w/ Dave Quillin

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Joining me on the show today is Dave Quillin, the manager of procurement for Alliant Credit Union, the seventh largest credit union in the United States.

Dave has specialized in technology procurement with organizations such as Orbitz and Groupon before taking on a new opportunity at Alliant to build a procurement and vendor management office from the ground up.

In today’s Art of Procurement, Dave shares his journey at Alliant.  What I really like is that Dave built his organization by first listening to the needs of the business, and by focusing more broadly on value rather than cost savings alone.

Dave shares the importance of balancing process with agility, particularly in regulated industries such as financial services, along with lessons learned along the way.

For his work at Alliant, Dave was recognized by Supply & Demand Chain Executive as a member of their 2017 Pros to Know.

Apr 24 2017

50mins

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153: How Ace Hardware Uses a RASCI Model to Drive Stakeholder Collaboration w/ Fraz Baig

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Today I am joined by Fraz Baig, a long time listener and friend of the show who is a Senior Manager at Ace Hardware, managing all of Ace’s corporate spend including IT, Marketing and Supply Chain.

As Fraz and I have got to know each other, I learned about the successes that he and his team have had at Ace in build strong partnerships with their stakeholders.  One of the fundamental pillars to that success is a Collaboration Model that explicitly lays out the roles and responsibilities of both the procurement team and their stakeholders as they engage in category management and sourcing projects.

And so I invited Fraz onto the show to explain a little bit more about the model, and his learnings from its implementation and evolution.

Sep 25 2017

42mins

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055: Alan Mulally's 11 Practices of Successful Teams

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Alan Mulally led arguably the greatest turnaround in corporate history. He saved Ford Motor Company from bankruptcy amid the chaos of the 2008 recession, and architected and led the transformation of Ford's product line, brand reputation and financial performance.

I had the opportunity this week to sit in on a keynote with Alan at the ISM2016 conference in Indianapolis.  In today's Friday show, I want to share what Alan described as "all I know".  The 11 steps that he used to drive the transformation.  In my mind, these can be applied successfully to any project, and they are just great pieces of business advice.  I hope you agree!

For more, visit: http://artofprocurement.com/ford

May 20 2016

13mins

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285: A Procurement Compendium w/ Peter Smith

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Having the opportunity to reflect back on a successful career in its entirety is a gift, and in “A Procurement Compendium”, Peter Smith shares that gift with the whole procurement community. From being found by procurement (either because he could play tennis or because he was lousy at sales), to his time as a consultant and then 8+ years with Spend Matters, he’s experienced nearly everything. Peter shares stories from his career that capture the things he’d done differently. He wishes he’d insisted upon having better talent. He would fight for the budgetary resources to get his team the resources they needed. He would be less cautious and spend more time connecting on a personal level with fellow executives. In this conversation, Peter talks about: · The importance of competition and the dangers of supplier dependence · Why procurement is not in decline (yet) · What new CPOs should do to succeed early on

Dec 02 2019

47mins

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284: Escaping Your Traditional Environment - This Month in Procurement

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In this episode, AOP Host Philip Ideson and Kelly Barner (General Manager of AOP and Owner of Buyers Meeting Point) discuss their major take-aways from November’s news, industry topics and podcast interviews.

Note: This is a special - early and shortened - version of our This Month in Procurement podcast due to the Thanksgiving holiday in the US. We would like to thank you, our listeners and followers, for sharing your time and energy with us during the year. The procurement community is amazing. We continue to be enthusiastic about being part of your network and having you in ours! 

Nov 25 2019

21mins

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283: A CPO’s Guide to Planning for 2020 w/ David Rae and Geraldine Craven

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In this week’s podcast, Philip Ideson is joined by two members of the Procurement Leaders team, David Rae, their Chief Product Officer, and Geraldine Craven, Head of Research. They recently completed a study in cooperation with Bain Consulting to understand what is changing in advance of the arrival of 2020 and what remains the same.

In this conversation, David and Geri talk about the key recommendations in Procurement Leaders’ 2020 CPO Planning Guide, including:

• The need for procurement to connect with the broader C-suite agenda • The organizational differentiation that Procurement Leaders is seeing among companies that focus the customer experience, innovation or risk management • Whether it is easier to drive transformation when change is already underway or when a team is at the beginning of their journey • The skills that leadership teams need to make sure are in place within procurement, and why it is critical that procurement recruit from outside the function

Nov 18 2019

36mins

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282: Proactive Recession Planning w/ Bill Michels

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“A good procurement person has two qualities: One is they're curious. They want to know how things are made. How did we get it here? Why is the supplier doing that? What is the price? What is the cost? So, curiosity is the number one thing and the number two thing is emotional intelligence. Do they have the capability to build relationships inside and outside the business?”

In this week’s podcast, Philip Ideson is joined by Bill Michels, Vice President of Operations Americas at CIPS. They discuss the global nature of today’s supply chains and the impact that shift has had on the professional procurement community: specifically, they discuss the ongoing impact of trade tariffs around the world, and the proactive actions that can be taken to prepare for economic recession.

In this conversation, Bill talks about:

• Why procurement needs to start focusing on influencing buyer behavior, not their spend • The destabilizing impact of tariffs, and whether it is possible for them to represent an opportunity as well as a challenge • How procurement leaders can begin to proactively plan for an economic recession. • How procurement skills development is being impacted by the very different interests and needs of the four different generations making up the current workforce

Nov 11 2019

22mins

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281: Planning for 2020 - This Month in Procurement

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In this episode, AOP Host Philip Ideson and Kelly Barner (General Manager of AOP and Owner of Buyers Meeting Point) discuss their major take-aways from October’s news, industry topics and podcast interviews.

In October, we heard a total of seven podcasts:

  • A solo show from Philip Ideson on Getting Executive Buy-in for a Procurement Change Initiative
  • A five-part series with leadership team from Efficio, titled “A CPO’s First 100 Days”
  • An interview with Ryan Flynn, a Principal at Deloitte Consulting, about their 8th annual CPO Survey 

This month’s discussion topic is one that most procurement professionals – most people, in fact – think about this time of year… How can I set myself up for success in the new year? With less than 60 days remaining in 2019, there isn’t a minute to waste. The AOP team is already actively engaged in the planning process, and we are positive 2020 is going to a much brighter – and bolder – year!

Nov 04 2019

44mins

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280: The 2019 Deloitte CPO Survey Word of the Year: Complexity w/ Ryan Flynn

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“The ‘complexity masters’ have taken the transactional side of procurement and turned it into a well-oiled machine, a combination of operating models and digital strategies, so that they can focus on those areas where they can drive the most value.”

The annual Deloitte Global CPO survey is one of the most anticipated reports of the year. In this year’s report, the 11th annual, the authors took a different approach than they have in the past, calling out a single word of focus: complexity. Ryan Flynn is a Principal at Deloitte Consulting with 14 years of experience helping global companies improve their sourcing and procurement efficiency and effectiveness.

Despite the fact that so many things seem to remain the same in procurement year after year, Ryan observes that his team is seeing movement – and fortunately, we are moving in the right direction. Procurement’s scope is shifting, as is our attitude towards ‘good’ risk. Of course, there is still plenty of work to be done, and nothing ever remains the same.

Oct 28 2019

47mins

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279: A CPO’s First 100 Days - Creating a Highly Skilled Procurement Team w/ Shirin Tomlinson

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You have just been appointed to a new CPO position. Your executive leadership team is looking at you to make an immediate impact while setting up procurement as a driver of sustainable, long term value. You know that your first 100 days in the role may make or break your career. What do you do? Where do you start? 

In this special 5-part series, made possible through a partnership with Efficio, we will provide you with the roadmap you need to hit the ground running. 

In the fifth - and final - episode of the series, I spoke with Shirin Tomlinson, head of The Efficio Academy, about the importance of investing in skills development, starting with how a new CPO can attract the best talent into procurement.

In addition, Shirin and I discussed:

  • What skills CPOs should look for in their teams now and in the future
  • How companies should approach the training and upskilling of current team members
  • The risks associated with not focusing on the team and their skills in the early days of a procurement change effort

Oct 25 2019

13mins

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278: A CPO’s First 100 Days - Leveraging New Procurement Technology w/ Peter Wetherill

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You have just been appointed to a new CPO position. Your executive leadership team is looking at you to make an immediate impact while setting up procurement as a driver of sustainable, long term value. You know that your first 100 days in the role may make or break your career. What do you do? Where do you start? 

In this special 5-part series, made possible through a partnership with Efficio, we will provide you with the roadmap you need to hit the ground running. 

In this fourth episode of the series, I spoke with Peter Wetherill, a Principal at Efficio, about where to start with the new technology that you are expecting enable your elevated procurement value proposition.

In addition, Peter and I discussed:

  • The legacy of wasted time and resources associated with technology implementations
  • How important procurement’s technical ‘literacy’ is to the realization of post-implementation ROI
  • Where to begin in a non-digital procurement organization
  • How to evaluate technology that is already in place

Oct 24 2019

16mins

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277: A CPO’s First 100 Days - Achieving Quick Wins through In-Year Savings w/ Sushank Agarwal

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You have just been appointed to a new CPO position. Your executive leadership team is looking at you to make an immediate impact while setting up procurement as a driver of sustainable, long term value. You know that your first 100 days in the role may make or break your career. What do you do? Where do you start? 

In this special 5-part series, made possible through a partnership with Efficio, we will provide you with the roadmap you need to hit the ground running. 

In the third episode of the series, I spoke with Sushank Agarwal, a Principal at Efficio, about the tactics that help maintain the delicate balance between delivering quick savings and preserving long term relationships with stakeholders and suppliers. 

In addition, Sushank and I discussed:

  • Whether quick-win savings require you to start off with an unhappy supply base
  • The value that procurement teams already have within their reach but often overlook
  • The common pitfalls experienced by procurement teams in pursuit of quick-win savings
  • The critical role the executive leadership team has to play in building stakeholder support

Oct 23 2019

16mins

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276: A CPO’s First 100 Days - Building a High-Performing Procurement Operating Model w/ Vikas Tyagi

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You have just been appointed to a new CPO position. Your executive leadership team is looking at you to make an immediate impact while setting up procurement as a driver of sustainable, long term value. You know that your first 100 days in the role may make or break your career. What do you do? Where do you start? 

In this special 5-part series, made possible through a partnership with Efficio, we will provide you with the roadmap you need to hit the ground running. 

In the second episode of the series, I spoke with Vikas Tyagi, a Principal at Efficio, about the steps a CPO can take to create a high performing procurement operating model - from assessing the suitability of their inherited model to designing a new fit for purpose organizational structure.

In addition, Vikas and I discussed:

  • Why now is the right time to reset procurement operating models
  • Why it is so hard for everyone to know what to expect of procurement
  • The standard elements that should be part of any procurement operating model
  • Best practices from procurement organizations who have successfully changed their operating model

Oct 22 2019

20mins

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275: A CPO’s First 100 Days - Repositioning the Role of Procurement w/ Simon Whatson

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You have just been appointed to a new CPO position. Your executive leadership team is looking at you to make an immediate impact while setting up procurement as a driver of sustainable, long term value. You know that your first 100 days in the role may make or break your career. What do you do? Where do you start? 

In this special 5-part series, made possible through a partnership with Efficio, we will provide you with the roadmap you need to hit the ground running. 

For the opening episode of the series, I spoke with Simon Whatson, a Principal at Efficio, about the importance of repositioning procurement. This is a key initial consideration, because you will likely face challenges as you work to convince skeptical stakeholders that this time it will all be different.

In addition, Simon and I discussed:

  • The importance of procurement / enterprise alignment
  • The hardest parts of leading change in procurement
  • How a forward-looking vision for procurement should be different by industry
  • Why procurement needs to take an honest look in the mirror before investing in branding

Oct 21 2019

14mins

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274: Getting Executive Buy-In for a Procurement Change Initiative

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I’ve been spending a lot of time the past few months working with procurement teams on their transformation journey from being a tactical function to a strategic one.

This journey must begin by inspiring people on the art of the possible. This often has to be members of your procurement team - to rethink the possibilities of what they can achieve - and also senior executives and stakeholders - on what they can expect from a fully functional procurement team.

Today, I’m going to share a few approaches that you can use to secure executive buy-in for your procurement transformation.

Oct 14 2019

18mins

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273: Navigating Your Next Procurement Conference - This Month in Procurement

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In this episode, AOP Host Philip Ideson and Kelly Barner (AOP Content Director and Owner of Buyers Meeting Point) discuss their major take-aways from September’s news, industry topics and podcast interviews.

In September, we heard four diverse interviews:

  • NBA CPO Joe Postiglione started the month by reminding us of the importance of self-empowerment as well as how powerful a truly engaged manager can be.
  •  Mahmood Shah, Director of Global Procurement at MetLife, brought the continued importance of change management to light by talking about his company’s exploration of emerging technologies.
  • Chris Sawchuck, Principal and Global Procurement Advisory Practice Leader at The Hackett Group, shared recent research into World Class Procurement – including how (and now not) to pursue World Class status.
  • Finally, Deutsche Telecom’s Hakan Cakir provided an example of how procurement can move into uncharted waters without feeling pressure to already know everything.

This month’s discussion topic is how to make the most of the fall conference season. Whether you are a ‘frequent flyer’ or only attend one event a year, Phil and Kelly provide advice on making the most of your time onsite, how to survive those awful coffee breaks and the answer to the question all conference-goers ask at some point: if a session is not well done, do I really have to stay for the whole thing?

Oct 07 2019

43mins

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272: Harmonizing Global Procurement Processes and Technology at Deutsche Telekom w/ Hakan Cakir

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“If you were to ask me what the ‘Art of Procurement’ is, I would say it is bringing together the right people and the right partners.” In this week’s podcast, we get to listen in on a conversation about digital transformation on a global scale that was recorded at Ivalua NOW in Paris earlier this year. Hakan Cakir is the Procurement Digitalization & Analytics Product Owner of Sourcing Solutions for Deutsche Telekom AG, one of the world's leading integrated telecommunications solutions with 178 million mobile customers, 28 million fixed lines and 20 million broadband users in 50 countries. DT is best known in the US for their T-Mobile brand. The procurement steering team that Hakan works within has end-to-end responsibility for all group wide strategic procurement processes and systems including digitization and innovation roadmaps. Given the scope and scale of their project, they leveraged advocates across the company, a key decision that allowed them to harmonize their processes before implementing technology. In this conversation, Hakan talks about:

Their future state vision for the source-to-contract process and how that informed technology decisions.

How his team emphasized usability and acceptance testing to improve the implementation process and maximize adoption rates.

Lessons learned from a broad global rollout that required change management training and communication.

How DT plans to move forward towards their primary goal of building a fully data-driven procurement function.

The role that emerging technologies such as chatbots may play in DT’s global procurement future in the future.

Sep 30 2019

15mins

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271: Delivering World-class Performance in a Digital Era w/ Chris Sawchuk

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“How do I get from where I am today to where I would like to be?”

In the age of digital transformation, it goes without saying that change is on everyone’s mind. But despite all of the energy we are putting into thinking about change, we may or may not be seeing that change come to pass.

In this week’s podcast, host Philip Ideson speaks with Chris Sawchuck, Principal and Global Procurement Advisory Practice Leader at The Hackett Group. They recently released a new research report titled “World-Class Procurement: Redefining Performance in a Digital Era”. 

In Chris’ experience, many procurement teams are looking for step-by-step guides for change that would be better led more organically, by a leader with a vision for proving procurements’ intrinsic value. One example is a question he is asked often: “How do we become a trusted advisor?” Rather than looking for details as to how, Chris instead characterizes the traits he sees most often in advisory procurement teams, not the least of which is balancing agility with consistency. 

In this conversation, Chris shares his advice about: 

● Emerging technologies and how they are being incorporated into the existing procurement technology landscape by world-class organizations. 

● Avoiding a focus on lengthy, 200-page policy manuals that no one is going to read or follow.

● What he sees happening in the teams that successfully lead change from within, including investments in automation, education and execution.

Sep 23 2019

50mins

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270: How MetLife is Applying Automation to the Sourcing Process w/ Mahmood Shah

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“We have to be able to talk in a language that the business understands, and they have to see the actual value of what [procurement is] bringing to the table over and over, above any type of savings, I think that's the key for me.”

In this week’s podcast, host Philip Ideson speaks with Mahmood Shah, Director of Global Procurement at MetLife. He started his career in supply chain in the automotive and airline industries before making the switch to procurement and financial services. He has also worked on both sides of the direct/indirect spend line.

His experience and point of view are critical for any procurement organization weighing the benefits and challenges of full digital transformation. That doesn’t just mean taking the source-to-pay process online; it requires the leadership team to explore and employ the full advantages of bots and robotic process automation (RPA).

In this conversation, Mahmood shares his advice about:

  • The importance of having a vision for procurement digitalization that includes more personalized capabilities and self-service options for distributed buyers, and what boundaries (if any) should confine what non-procurement colleagues have access to do.
  • What he would do differently to market procurement within his organization if he had it to do over.
  • How to evaluate, select and implement RPA solutions specifically for procurement applications.
  • The kinds of changes further automation of procurement requires to the relationship between procurement and in-house IT.

Sep 16 2019

49mins

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269: How the NBA Thinks Differently About Procurement Leadership w/ Joe Postiglione

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If we were to describe a CPO that was focused on emotional intelligence (EI) and self-empowerment, tranquility and self-possession, where would you guess he or she worked? Maybe at a lifestyle brand or a Silicon Valley startup. It would probably take you a few hundred guesses to come up with the National Basketball Association (NBA). 

In this week’s podcast, host Philip Ideson interviews Joe Postiglione, CPO of the NBA, author and executive coach. True to our opening question, he is a certified empowerment coach and certified emotional intelligence coach. After leaving a supply chain-focused career in big consulting, he became an entrepreneurial executive coach. Now he supports all of the leagues that form the NBA.

Despite working in a fast-paced environment that no doubt has more than its fair share of intensity, Joe stresses focus and living in the moment with his team – who he continues to support in a manner reminiscent of his coaching days. “Anyone can learn to live a more “self-empowered life,” Joe tells us.

Based on all of his professional experiences, Joe paints an interesting picture of the self-limiting beliefs specific to procurement pros, including an inability to escape the thinking that led to a problematic situation in the first place and being preoccupied rather than present. Fortunately, the way out of that box is as simple as choosing to think differently.

Sep 09 2019

38mins

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268: Technology "Turn Arounds" - This Month in Procurement

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In this episode, AOP Host Philip Ideson and Kelly Barner (AOP Content Director and Owner of Buyers Meeting Point) discuss their major take-aways from August’s news, industry topics and podcast interviews.

In August, we split our time between active procurement practitioners and thought leaders. Dana Small, Global Category Manager at BioMarin Pharmaceutical, talked about her transition from finance to procurement (yes, on purpose) and shared how being a business blogger changes her perspective on her ‘day job’. Then Jason Cammorata, Vice President of Strategic Sourcing at MDC Partners, spoke about the qualities that make conflict “good” for an enterprise and the teams within it.

On the thought leader side, Hélène Laffitte, Founder and CEO of Consulting Quest, provided insight into best practices for sourcing consulting services and Procurement Insights Founder Jon Hansen pointed out that while companies can’t transform without going through procurement and supply chain, we aren’t alone in the disruptive challenges we face.

This month’s discussion topic is technology implementation ‘turn arounds’. Since implementations rarely go smoothly without considerable planning and communication, something both Philip and Kelly have experienced personally, nearly every implementation needs a turn around. Often, this stems from the misplaced expectation that implementation = digital transformation, and vice versa.

Sep 02 2019

46mins

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267: Why Digital Transformation Puts Procurement at the Heart of the Enterprise w/ Jon Hansen

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According to research undertaken by today’s guest, Procurement Insights Founder Jon Hansen, 70% of an organization's digital transformation activity passes through the procurement and supply chain. But is procurement prepared to step outside the frameworks of our historical job descriptions to proactively enable our companies to create and execute their digitization strategies?

In today’s podcast, Jon and I discuss:

Why the unknowns of digitization are impacting executives across the company, not just in procurement. The key obstacles to digital transformation. What can procurement do to take a leading role in enabling enterprise digitization

Aug 26 2019

43mins

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266: Embracing the Power of “Good” Conflict w/ Jason Cammorata

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No one wants conflict for its own sake, but it can actually be an important factor in personal or organizational growth and decision making. Rather than shying away from conflict, especially in a professional context, procurement professionals need to start embracing it as proof of diverse thought and opportunities to practice empathy. That is the point of view espoused by Jason Cammorata, Vice President of Strategic Sourcing at MDC Partners, and one that he is quite passionate about. Is this podcast, Jason shares his advice about how procurement can approach “good” conflict – a dynamic that usually stems from multiple people with different ideas but equally good intentions. The procurement team at MDC Partners faces a unique challenge. They are an “umbrella” company with 55 brands in marketing that provide services such as public relations, creative, digital, advertising and production. Their decentralized corporate model is largely brand driven, so Jason regularly has to sell the benefits of procurement internally. That conversation usually starts with introductions and explanations and quickly advances to discover what the brand needs and how procurement can support them. In this podcast, Jason answers questions such as: · What is more important: technical skills or personal skills? · When should procurement be firm (but nice) about frameworks and processes, and when should we be flexible? · Does procurement face a unique set of challenges today, or are we battling the same issues as all other functions? · What does relationship-driven procurement look like, and what are the benefits of investing in that approach?

Aug 19 2019

31mins

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