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Been There, Done That!

Learn from successful entrepreneurs, CEOs, executives and business leaders as they share their experiences, insight and tips. Topics include marketing, management, mentoring, money and many others. Improve your business by listening to this business series from SCORE, with Business Alchemist Dennis Zink as your host.

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6 - Computer Loss Prevention, Data Backup and Recovery

Protecting computer data is an essential part of a business continuity plan.  Dennis Zink interviews David Spire, President and CEO of United Systems, Inc.  David has been named to the 2013 SMB 150, a listing of the top 150 worldwide SMB IT channel influencers, and United Systems was listed in the 2013 MSPmentor 100 Small Business Edition, the 2013 MSPmentor 501 Global Edition, the 2013 CRN Next-Gen 250 and the Tampa Bay Business Journal's List of the Top 25 Largest Managed IT Service Providers. David can be reached at 941-721-6423, via email at david@unitedsystemsinc.com, or you can find out about the services his company provides at www.unitedsystemsinc.com


8 Dec 2013

Rank #1

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16 - The Business Model Canvas

Learn how to define a business in a single page.  Richard Randolph and Dennis Zink discuss a new concept in business planning that provides a quick overview for your business model and creates the structure for a more in-depth business plan.


11 Jul 2014

Rank #2

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26 - Tax Strategies for Small Business Owners

Tax planning needs to start at the very beginning of the startup process and continue though the life cycle of the business.  Dennis Zink and Bert Seither, VP at 1800Accountant, discuss the decisions that need to be made in order to have a tax strategy that keeps your tax bill low - and legal!


20 Jun 2015

Rank #3

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3 - Franchising

Purchasing a franchise has benefits and challenges for those starting a business.  Dennis Zink interviews Bob Melberth, a SCORE Mentor and franchise owner, who consults with clients that are exploring opportunities to purchase franchises.  Bob can be contacted at Manasota SCORE, 941-955-1029 or at manasota.score.org.


4 Nov 2013

Rank #4

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66 - Growing Your Business with Text and Email Marketing

Developing and implementing an email and text marketing strategy can dramatically increase your sales.  Michael Skigen, Senior Manager of Digital Content and Social Engagement at DexYP, joins Dennis Zink and Fred Dunayer to discuss the key elements of an email and text marketing strategy and the tools that can be used to automate it. 


10 Apr 2018

Rank #5

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17 - Working with an Accountant

Accountants provide invaluable advice and services for small businesses.  Host Dennis Zink and Jim Repp, a CPA and SCORE mentor, discuss the ways that accountants and accounting services can assist businesses and touch on some of the decisions that those businesses need to make in the early stages of development.


16 Aug 2014

Rank #6

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27- Non-Profits

Starting a non-profit organization can do good things both for the community and the entrepreneur.  Dennis Zink interviews SCORE mentor and non-profit expert Jack Dunigan on the details of starting and maintaining a non-profit organization.


21 Jun 2015

Rank #7

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64 - Talent Management

Every business is a reflection of its employees, and selecting, training and promoting the right employees are a key factor in long term success.   Host Dennis Zink and co-host Fred Dunayer are joined by talent management specialist and SCORE mentor Howard Kilman, who shares some of his key concepts and experience in the staffing of Avenade, a joint venture of Microsoft and Accenture.  As Chief Leadership Officer, he grew the company from a handful of startup staff to thousands of high value, highly skilled employees. Topics of the discussion include the creation and maintenance of a corporate culture and the things to look for when hiring and promoting employees. Howard is now with WriteHeights LLC, specializing in Leadership Development and Business Coaching.


9 Mar 2018

Rank #8

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32 - Pricing for Profit

Setting prices for your products or services can be challenging for entrepreneurs.  Dennis Zink and Fred Dunayer chat with Jack Grise and Mike Lewis, both SCORE certified mentors, regarding various strategies and things to consider when setting prices. 


6 Jan 2016

Rank #9

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10 - Quality as a Marketing Tool

Quality is more than just cost containment.  Dennis Zink interviews Bob Theis, a SCORE mentor and quality expert, whose experience with quality standards at major corporations showed the correlation between quality, customer satisfaction and company success.


1 Feb 2014

Rank #10

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34 - Document Management

Rapid and reliable access to documents can have a profound impact on the productivity of your business.  Steve Feldstein, Director of Marketing – SMB Laser & Scanner Products for Brother, Inc., Dennis Zink and Fred Dunayer discuss the basics of selecting and using document management systems.


4 Feb 2016

Rank #11

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67 - Growing Your Business with Social Media and Video Marketing

Social Media and Video Marketing have emerged as important areas that business owners should consider when developing their overall marketing strategy.  In the second part of our two-part discussion with host Dennis Zink, co-host Fred Dunayer and Michael Skigen, Senior Manager of Digital Content and Social Engagement at DexYP, the focus is on the key elements of content and timing that belong in a social media and video marketing strategy. 


23 Apr 2018

Rank #12

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68 - eBay Selling

Including eBay in your marketing strategy is a great way to expand your reach.  As an online market, eBay can be used as a secondary, or even the primary place to sell your products.  In this episode, Dennis Zink and Fred Dunayer speak with Danna Crawford, a nationally recognized and highly successful eBay sales expert, the founder and CEO of powersellingmom.com, and a SCORE mentor, who will tell you everything you need to know to get started selling in this worldwide marketplace.


7 May 2018

Rank #13

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71 - Credit Strategies for Entrepreneurs

Will your business need access to additional funds to facilitate growth or to cover emergencies?  Many, perhaps most, will.  In this episode, Gerri Detweiler of Nav, along with host Dennis Zink and co-host Fred Dunayer, discuss the building of business credit, the proper use of debt, and the intersection of personal and business credit. Credit expert Gerri Detweiler is Education Director for Nav, which provides business owners with free personal and business credit scores, along with simple tools to build strong business credit and financially healthy companies. Gerri’s articles have been widely syndicated, and she’s written five books, including Finance Your Own Business: Get on the Financing Fast Track. She’s been interviewed in more than 3000 news stories and has testified before Congress on credit legislation.


20 Nov 2018

Rank #14

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28 - The Home-Based Business

Running your business from your home has major advantages and some disadvantages.  Listen as Janet Shellenberger, a SCORE mentor and home-based business person, discusses with Dennis Zink and Fred Dunayer the details of how to start and manage your home-based business.


3 Jul 2015

Rank #15

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23 - Employee Engagement and Turnover

Keeping your employees engaged is a key to business success.  Linda Lucarelli, a senior HR Consultant with Paychex, Inc., and host Dennis Zink discuss ways to engage employees and avoid the high cost of turnover.


17 Apr 2015

Rank #16

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20 - Search Engine Optimization (SEO)

Placement on the first page of search engine results is like having prime real estate and a huge sign!  In a discussion with Dennis Zink, Scott Gonnello, author of Common SEO Mistakes: Basic Edition, relates basic and advanced SEO concepts and talks about some of the most common mistakes businesses make when creating websites.


31 Dec 2014

Rank #17

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69 - Eight Drivers of Company Value

How much is your company worth?  Whether you’re growing it or considering selling it, you want it to be as valuable as possible.  In these highlights from a recorded seminar, Dane DeSantis, owner of Hallmark Business Brokers, tells you eight things you can do to make your company more valuable. His experience and insight will help you get more from your business than you ever thought possible! SCORE is proud to partner with the Venice Area Chamber of Commerce to offer podcast highlights of the Chamber's Powerbites series to improve your business's bottom line. 


20 Aug 2018

Rank #18

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74 - Exit Strategy Part 3 - The 10 Step Business Sale Process

This is part three of a series of episodes addressing exit strategies. In part one, we explored the important considerations sellers must understand before exiting their business.  In part two, our experts presented ways in which businesses are valued.  In this podcast, we outline the steps in the selling process leading to a successful exit. Our guests Peter Gruits of SCORE and Matt LaPointe with Blalock, Walters PA, along with host Dennis Zink present a free-flowing dialog on the first 5 steps of this process.  This is a must-listen episode for anyone that is in the market looking to sell a small business now or in the next few years.


15 Mar 2019

Rank #19

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76 - How to Buy a Business

Buying a business is one of the most important steps in life taken by entrepreneurs. It can be a rewarding experience or it can be a minefield fraught with danger. Our experts are here to guide you safely through that minefield. In this episode, host Dennis Zink explores this topic. He is joined by Peter Gruits, a SCORE mentor, and Michael Zuckerman, also a mentor, and an attorney who has been in practice for than 50 years.


25 Apr 2019

Rank #20