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Rank #7 in Management category

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Education
Careers
Management

Coaching for Leaders

Updated 9 days ago

Rank #7 in Management category

Business
Education
Careers
Management
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Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie. New York Times bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners has attracted over 10 million downloads. In addition, one Saturday episode a month features a listener success story. Activate your FREE membership to search the entire episode library by topic at CoachingforLeaders.com

Read more

Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie. New York Times bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners has attracted over 10 million downloads. In addition, one Saturday episode a month features a listener success story. Activate your FREE membership to search the entire episode library by topic at CoachingforLeaders.com

iTunes Ratings

652 Ratings
Average Ratings
580
35
15
14
8

James Taylor

By James Taylor_UK - Nov 10 2019
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Dave is candid, sincere and a natural leader. Great guests, fantastic interview style and delivery each week. This podcast is always my favorite in the leadership genre. The weekly conversations help drive positive leadership changes in me. Thank you, Dave

Outstanding!

By Educator Todd - Feb 20 2019
Read more
I have been listening for just over a year and find value (big and small) in every episode

iTunes Ratings

652 Ratings
Average Ratings
580
35
15
14
8

James Taylor

By James Taylor_UK - Nov 10 2019
Read more
Dave is candid, sincere and a natural leader. Great guests, fantastic interview style and delivery each week. This podcast is always my favorite in the leadership genre. The weekly conversations help drive positive leadership changes in me. Thank you, Dave

Outstanding!

By Educator Todd - Feb 20 2019
Read more
I have been listening for just over a year and find value (big and small) in every episode

Listen to:

Cover image of Coaching for Leaders

Coaching for Leaders

Updated 9 days ago

Read more

Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie. New York Times bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners has attracted over 10 million downloads. In addition, one Saturday episode a month features a listener success story. Activate your FREE membership to search the entire episode library by topic at CoachingforLeaders.com

146: Three Things To Stop Doing In Leadership

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Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership.
Guest: Steve Richardson
Author, Become A Better Leader in 30 Days*

“All leaders manage, but not all managers lead.” -Steve Richardson

Three things not to do when managing people

Avoid managing by suggestion

Managers do this when they don’t want to be accountable
What do people really want from leaders?

Direct
Decisive
Avoid managing by hoping

These managers maintain a positive attitude, but don’t really know how things are going
Employees learn that managers like this want to hear only good news
Avoid managing by redoing

Some managers take on the work of employees and will re-do it
This is trap for people who were the start performers in the previous role
We mentioned episode #117: The Seven Steps You Follow To Delegate Work
“Doing something well myself is different than doing something well through other people.” -Steve Richardson

Ask: How can I help you?

The response “fine” does not necessarily mean fine
Ask the next question to find out what’s really going on

Steve's triangle of managing people: Fair, Friendly, and Firm

One of these will typically take the lead in one situation
What does this person most need right now?
It takes tension to keep them in balance
Let intuition govern what takes the lead in any given situation

What should you stop doing?

Feedback

On this topic: http://coachingforleaders.com/146
Comments, questions, or feedback: http://coachingforleaders.com/feedback
(949) 38-LEARN

Please take five minutes to complete the listener survey

Thank you to weekly update subscribers Tracey Tillott-Gray, Sal Vilardo, Christine Quackenboss, Olga Correia, Tammy Ostroski, Jeff Putsch, Sharen Kreitsch, Whitney Jacobs, Christopher Naidoo, Jo Goeppner, Yosbel Lecha, and Kelvina Burrell. You can subscribe as well at http://coachingforleaders.com/subscribe

Jun 23 2014

Play

306: Five Steps to Hold People Accountable, with Jonathan Raymond

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Jonathan Raymond: Good Authority
Jonathan Raymond is the founder of Refound, a firm that believes we should all be aiming for more Yoda and less Superman. He is the author of the book, Good Authority: How to Become the Leader Your Team Is Waiting For*.

Many managers and leaders recognize when more accountability is needed, but few use a process that invites high performance and embraces the whole person. In his work at Refound, Jonathan invites leaders to imagine a world where personal and professional growth are one thing, and where improving your relationships and owning your strengths translate directly into the rest of your life.

In this conversation, Jonathan teaches us a common language around accountability that works for almost everyone. Plus, he teaches us the five key steps of the accountability dial.
Key Points

Micromanagement is focused on tasks, but accountability is focused on relationships.
Accountability doesn’t work unless there’s a context of personal caring.
Employees want growth, and growth comes from productive discomfort. If you if you orient your day towards acknowledgment only on the positive side, you’re missing the better part of it.

The 5 Steps of the Accountability Dial:

The Mention
The Invitation
The Conversation
The Boundary
The Limit

Resources Mentioned

Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond
Download the Accountability Dial
Refound (Jonathan's Firm)

Book Notes
Download my highlights from Good Authority in PDF format (free membership required).
Related Episodes

How to Create Team Guidelines, with Susan Gerke (episode 192)
New Management Practices of Leading Organizations, with David Burkus (episode 253)
Moving Beyond Command and Control, with Brian Robertson (episode 258)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jul 17 2017

43mins

Play

337: Six Tactics for Extraordinary Performance, with Morten Hansen

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Morten Hansen: Great at Work
Morten Hansen is a management professor at University of California, Berkeley. He is the coauthor with Jim Collins of the New York Times bestseller Great by Choice and the author of the new book Great at Work: How Top Performers Do Less, Work Better, and Achieve More*.
Key Points
The Six Tactics:

Carve out the 15
Chunk it
Measure the soft
Get feedback
Dig the dip
Confront the stall point

Other Points:

Focus on one skill you want to prove.
Meetings should only be for debate, not status updates.
Having a coach is great, but often you can coach yourself if you only focus on one thing at a time.

Resources Mentioned

Great at Work* by Morten Hansen
Great by Choice* by Jim Collins and Morten T. Hansen

Book Notes
Download my highlights from Great at Work in PDF format (free membership required).
Related Episodes

CFL31: Five Effective Ways to Train the People You Lead (episode 31)
CFL157: Why It’s Essential To Struggle With Learning (episode 157)
CFL181: Create the Best Place to Work, with Ron Friedman (episode 181)
CFL273: Essentials of Adult Development, with Mindy Danna (episode 273)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Feb 19 2018

38mins

Play

271: How to Increase Your Conversational Intelligence, with Judith Glaser

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Judith Glaser: Conversational Intelligence
Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.
Key Points

Great conversation leads to great relationships, which leads to great culture.
Level I conversations are about resistance
Level II conversations are about “wait and see“
Level III conversations are about co-creation
When we are threatened by others, cortisol can linger for 26 hours.
Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth.

Resources Mentioned

Conversational Intelligence by Judith Glaser
Conversational Intelligence website

Activate Your Free Coaching for Leaders Membership
Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
Related Episodes

CFL91: How to Listen When Someone is Venting
CFL161: How To Address Difficult Conversations
CFL177: How to Start a Conversation With Anyone

Next Episode
Murial Maignan Wilkins appears to help us discover how to improve our executive presence. She’s the co-author of the book Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.
Thank You
Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback

Nov 14 2016

37mins

Play

192: How to Create Team Guidelines, with Susan Gerke

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Susan Gerke: Go Team Resources
Susan was last appeared on three prior shows:

21: Your Strengths and Blind Spots
138: The Four Unique Types of Teams
139: How To Maximize Team Performance

You can discover more about Susan and her training materials at Go Team Resources.

On a true team, the work is all integrated.

Don’t create guidelines yourself and give them to the team.

A starting point for how to create team guidelines is what did not work well on a previous team.

“The dialogue that happens while team guidelines are being created is almost the highest value thing that happens.” -Susan Gerke

It’s important to have everyone present at a team meeting.

Creating operating guidelines is really foundational work for a team.

If you don’t do these kinds of things for your team, where do you go when you’re struggling?

How to keep it visible:

Don’t go past 8 guidelines for a team
Have a team rate themselves on each item immediately
Assess the same number a regular meetings (monthly and then quarterly)
Make changes along the way, but use a structured process
Disagreement is the sign of a healthy team

We also mentioned Susan’s business partner David Hutchens, who appeared on episode 148: The Four Stories Leaders Need For Influence
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

May 11 2015

39mins

Play

438: What to Do With Your Feelings, with Lori Gottlieb

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Lori Gottlieb: Maybe You Should Talk to Someone

Lori Gottlieb is a psychotherapist and New York Times bestselling author of Maybe You Should Talk to Someone*. In addition to her clinical practice, she writes The Atlantic’s weekly Dear Therapist advice column and contributes regularly to The New York Times and many other publications.

Lori has written hundreds of articles related to psychology and culture, many of which have become viral sensations. She is a sought-after expert in media appearing on The Today Show, Good Morning America, and NPR’s “Fresh Air.”

In this conversation, Lori and I explore what to do with our feelings, how make the transition from idiot compassion towards wise compassion, and where a therapist can help. When a therapist is the right resource, Lori teaches us how to gain the most from therapy by stepping into both vulnerability and accountability.

Key Points

  • It’s important to make the transition from “idiot compassion” to wise compassion — and to find others who can do that for us.
  • Sometimes people say they want to stop the difficult feelings, but you can’t mute some feelings without muting all of them.
  • We keep secrets from our therapists — and we keep secrets from ourselves. The more we are able to be vulnerable, the more that people are able to help ourselves.
  • Insight alone is not valuable without accountability to do better with new insight.
  • What matters most in the success of therapy is the relationship with your therapist, more so than any other factor or credentials.

Resources Mentioned

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 28 2019

39mins

Play

282: How to Motivate People, with Dan Ariely

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Dan Ariely: Payoff
Dan Ariely is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and a founding member of the Center for Advanced Hindsight. His books include Irrationally Yours, Predictably Irrational, The Upside of Irrationality, The (Honest) Truth About Dishonesty, and his most recent book, Payoff: The Hidden Logic That Shapes Our Motivations.
Key Points

The things that motivate us are about accomplishment and achievement, not day-to-day happiness.
Most people realize that they themselves are not truly motivated by money, but they still assume other people are completely motivated by it.
Figure out a way to pay people that adds to the development of a long-term relationship, not a short-term transactional one.
It is important to find a way to connect people’s jobs to the final outcome of their work, because many people don’t feel connected to their organization’s main purpose.

Resources Mentioned

Payoff: The Hidden Logic That Shapes Our Motivations* by Dan Ariely
Predictably Irrational* by Dan Ariely
Drive* by Daniel Pink
www.danariely.com

Book Notes
Download my highlights from Payoff in PDF format (free membership required).
Activate Your Free Coaching for Leaders Membership
Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
Related Episodes

CFL84: Daniel Pink on To Sell is Human
CFL181: Create the Best Place to Work
CFL251: What to Do When Somebody Quits
CFL253: New Management Practices of Leading Organizations
CFL276: Employee Engagement With Management 3.0

Next Episode
Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Thank You
Thank you to Greg Hall and Chase Batt here in the States and Lynn Wang in Hong Kong for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes

Jan 30 2017

35mins

Play

190: How to Improve Your Coaching Skills, with Tom Henschel

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Tom Henschel
Host, The Look & Sound of Leadership podcast and Executive Coach, Essential Communications
When it’s a development issue (or a way of thinking) it’s coaching that’s most helpful.

Tom says that coaching needs good goals, or at least one single goal over time.

Think about the goal as if it were on video — how do you want the end result to look?

“Coaching? It’s not about you.” -Tom Henschel

“The coaching process is helping someone understand, from their own point of view, why it would be in their benefit.” -Tom Henschel

Tom shared two stories from his teenage daughter Julia that helps him with coaching.

Food for thought:

Do people see coaching as part of their jobs? Do they have time for it?

To improve your coaching skills:

Let them go first.
Use open ended questions, such as, “What does that sound like to you?”
Earn the right to give advice.

Tom last appeared on these two episodes:

107: Three Steps To Soliciting Feedback with Tom Henschel
164: How to Handle a Boss Who’s a Jerk with Tom Henschel
Feedback

Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
The next Q&A show is episode 191 on the topic of books

Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show.

As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Community Member Spotlight
Want to be featured in an upcoming member spotlight? Visit http://coachingforleaders.com/spotlight

Apr 27 2015

45mins

Play

358: How to Lead Meetings That Get Results, with Mamie Kanfer Stewart

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Mamie Kanfer Stewart: Momentum
Mamie Kanfer Stewart is the founder and CEO of Meeteor, a global venture providing meeting management solutions. She’s the author along with Tai Tsao of the book Momentum: Creating Effective, Engaging, and Enjoyable Meetings*.
Key Points
Six reasons we have meetings:

Connect
Align
Decide
Ideate/Brainstorm
Plan
Produce

Three kinds of people that are involved in a meeting are people who need to be:

Consulted
Informed
Engaged

Resources Mentioned

Download the first chapter of Momentum
The Modern Manager podcast
Momentum: Creating Effective, Engaging, and Enjoyable Meetings*

Book Notes
Download my highlights from Momentum in PDF format (free membership required).
Related Episodes

How to Create Team Guidelines, with Susan Gerke (episode 192)
How to Maximize Standing Meetings and More Questions, with Bonni Stachowiak (episode 212)
The Way to Conduct One-on-Ones, with Zvi Band (episode 246)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jun 25 2018

39mins

Play

148: The Four Critical Stories Leaders Need For Influence, with David Hutchens

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Leaders often hear about influence through storytelling, but don't know where to start. Here are four stories to tell and how to get started.
Guest: David Hutchens
DavidHutchens.com
Author of the Upcoming Book: Circle of the 9 Muses: A Storytelling Field Guide for Innovators

Storytelling is utilized for influence

“It’s more important to tell a strategic story, to tell the right story, even if you don’t tell it particularly well.” -David Hutchens

The starting point of telling stories is permission

Storytelling is a skill that nobody really has to learn since it’s our natural language

Leaders needs to give themselves permission to tell a story in their organization

The 4 stories leaders need to tell

Who we are stories - what it means to be us

Think about the stories parents and caregivers told you when you were young about what it was like growing up for them
When we do this, we impart information about what we believe and who we are today
Every organization and team has an origin story
David shared the origin story of General Electric
A story from a leader always has a reason for telling it
What are the identity and origin stories that you have?
Vision stories - the future we desire

These stories should be told in present tense language
You can tell a story about somebody else that is already doing what it is you envision
You might tell a story about someone else if it’s a big jump from where the organization is today
Values in action stories - how the espoused values show up in our organization

David mentioned Zappos and the stories they create about customer service
The stories being told also affect how members of the organization make future choices
The right story should reconnect people with why they really care about this work
Change and learning stories - the stories about a time we tried something and learned from it

This is generally the hardest story to tell
Think about the leaders you’ve loved and appreciated the most (the best ones do this well)
These stories can build culture and loyalty
David shared the failure story of New Coke
Here’s the structure:

I tried something
Here’s the bad result I got
Here’s why I got that bad result
Here’s how I’m now changing my behavior so I get a better result next time
Don’t try to change your voice and be a professional storyteller: talk like you

Feedback

On this topic: http://coachingforleaders.com/148
Comments, questions, or feedback: http://coachingforleaders.com/feedback

The final opportunity for listener survey is this week. Please take five minutes to complete the anonymous survey at: http://coachingforleaders.com/survey

Thank you to Arch Daws, Torrey Peace, Brent Miller, Bridget Blackford, Hector Gutierrez, David Welch, Jeff Trimble, Deepak Kahlon, Christy Owen, Leandro Soares, Kevin Kawada, Kevin McClelland, Katie Arnst, Mandy Blasby, Malcolm McDonald, Dawn Ranagan, and Henry Rihard Pasaribu for subscribing to my weekly update this past week. You can subscribe as well at http://coachingforleaders.com/subscribe

Jul 07 2014

39mins

Play

223: Start With Why, with Simon Sinek

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Simon Sinek: Start with Why* and Leaders Eat Last*
Questions from Mastermind members:

How do you make these ideas part of the operating culture of the organization? —Mike
I have listened to Simon's book, Why Leaders Eat Last. Simon provided a lot of examples of what he calls the circle of safety. His philosophy and ideas are rational. Does he have data to support that getting buy in on his philosophy is actually good for business by reducing costs or increasing profits? —Chris

Quotes
Companies should not be deciding their purpose or cause based on market research. That’s like a politician deciding what their vision is based on poll numbers.
—Simon Sinek

The first step to becoming that leader we wish we had is to actually want to be the leader.
—Simon Sinek

It’s about all about purpose and creating strong human relationships, and learning your “Why” gives you a massive advantage in decision-making.
—Simon Sinek

Fulfillment comes through service to others. When we make it about ourselves, it never really works. When we make it about others, it really feels amazing.
—Simon Sinek

If your kid has a bad report card, you don’t put him up for adoption, you get him a tutor. If someone has performance issues at the company, you don’t fire them, you coach them.
—Simon Sinek

Leadership is a process, and it requires commitment.
—Simon Sinek

The only way to find out if it will work is to do it.
—Simon Sinek

Leaders are not responsible for the numbers; leaders are responsible for the people responsible for the numbers.
—Simon Sinek
Resources

Book: Start with Why: How Great Leaders Inspire Everyone to Take Action* by Simon Sinek
Book: Leaders Eat Last* by Simon Sinek
TED talk: How great leaders inspire action

Feedback

Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
The next Q&A show is episode 225

Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows.

As a bonus, when you join the weekly leadership guide, you'll get immediate access to my reader's guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations. Visit http://coachingforleaders.com/subscribe
Thank You
Thank you to Jon Lokhorst for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and thank you in advance for your support!

Dec 14 2015

39mins

Play

161: How To Address Difficult Conversations

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Bonni and I respond to questions from the Coaching for Leaders community on how to handle difficult conversations and more.
Guest: Bonni Stachowiak
Teaching in Higher Ed

Question from Leonardo
I´m one of your fans, I listen your podcast every day and I see better results on my day job managing an emergency room in Brazilian Hospital. I'm a cardiologist and today I work as a manger also. I was listening the episode 143, about feedback, while I was driving to my job and I was thinking how difficult to me is receive a negative feedback. I think that what struggle in this situation is emotion and controlling the emotion to respond or give some excuse for that negative perception. When I give any feedback to my employees I saw this same problem. How do I train myself to be better on that?

Episode #143: Accepting Feedback With Sheila Heen of Difficult Conversations
Episode #107: Three Steps To Soliciting Feedback with Tom Henschel
Lets Get Real Or Let's Not Play by Mahan Khalsa*

Question from Dow

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen*
The Dale Carnegie Course
How to Win Friends and Influence People by Dale Carnegie*
Positive Coaching by Jim Thompson*

Question from Nathan
I am not currently in a "leadership" position but I feel that I am being called to leadership and feel that leadership and coaching is something that I would enjoy long term. I wanted to ask what recommendations you would have to really start moving in this direction and to start developing those skills. I've been trying to read books and listen to podcast to get some insight but haven't really had the opportunity to hone these skills. I am looking at going to toastmasters to get some experience/training in public speaking to get started working on something I don't feel I'm strong in. Do you have any recommendations of things like Toastmasters that I can check out or any suggestions on steps I could take to improve my leadership and coaching skills?

Toastmasters
Junior Chamber International (Jaycees)

Feedback

Join the conversation: http://coachingforleaders.com/161
Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
Next Q&A show is episode #165 on Networking

Thank you to weekly update subscribers Jane Stachowiak, Melissa Minneci, Nick Smith, Adam Trainque, Jared Weikum, Guto Nicolazzi, Susan Smith, Federico De Obeso, Eduardo Mifano, John Mihalyo, Neil, Marcus Wallace, Adriana Ramirez, Tim Hill, Richard Carter, Clayton Dumcum, Jared Gonzalez, M. Key, Chris Bazille, Aaron Saray, Scott Bray, Chris Bean, Carina Costa, Shaun Ng, Rodney Freeman, Dow Tippett, Tom Kennedy, Kevin Lease, Jennifer Hammonds, David Kane, Francisco Prezoto, Marcia Roberts, Sharon Sauro, and Jennifer Mueller.

Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe

Thank you also to David Wissore for leaving a written review on Stitcher and Eve Oliveira for leaving a written review on iTunes. If you've been listening to this show for a bit and feel like you can provide an honest review, kindly visit iTunes or Stitcher and leave a written review for the show. Thank you in advance!

Oct 06 2014

Play

237: These Coaching Questions Get Results, with Michael Bungay Stanier

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Michael Bungay Stanier: The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever*
Quotes
I think there are as many definitions for coaching as there are people selling coaching.
—Michael Bungay Stanier

Slow down on the advice giving, and stay curious just a little bit longer.
—Michael Bungay Stanier

That’s part of the nature of a system; as soon you start changing stuff, it starts pushing back.
—Michael Bungay Stanier

Your organization is a system, and the very nature of a system is to love its own system.
—Michael Bungay Stanier

You want people to become lazy coaches … lazy because you want the other person to be doing the work. When they’re doing the work, they’re actually unlocking their own potential … you’re helping them to learn, rather than teaching them.
—Michael Bungay Stanier

We’re all okay with saying no to the stuff we don’t really want to do, but do we have the courage and discipline to say no to the stuff we do want to do?
—Michael Bungay Stanier
Feedback

Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback
The next question and answer show is episode 239

Applications are again open for membership in the Coaching for Leaders Mastermind. Membership details and how to apply can be found at this link:

http://coachingforleaders.com/mastermind

Applications will close promptly on April 1, 2016.

Want to be featured as a member spotlight on a future episode? If so, visit http://coachingforleaders.com/spotlight

Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes.

As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers' guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Thank You
Thank you to Trishul Patel and Adam the Educator for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!

Mar 21 2016

42mins

Play

376: How to Become the Person You Want to Be, with James Clear

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James Clear: Atomic Habits
James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*.
Key Points

Goals are great for deciding what direction you want to head, but to actually get there it’s all about your systems.
Results aren’t what needs to change; the processes and habits are what need to change.
Start with the identity you want for yourself and build your habits to reinforce that identity.
Your habits are what prove your identity to yourself.
Habits are like compound interest for self-improvement.

Bonus Audio

How habits reinforce your identity

Resources Mentioned

Atomic Habits* by James Clear
James Clear on Annual Reviews

Related Episodes

Getting Things Done with David Allen (episode 184)
Create Behavior That Lasts With Marshall Goldsmith (episode 196)
The Best Way to Make New Habits Reality (episode 217)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 15 2018

36mins

Play

272: Enhance Your Executive Presence, with Muriel Maignan Wilkins

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Muriel Maignan Wilkins: Own the Room
Muriel is the Managing Partner and Co-Founder of Paravis Partners. She is the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.
Key Points

It’s about learning to adapt and learning how you bring your best self forward for the situation at play.
Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders.
A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders.
Credibility and reliability are two things people look for in every leader.
When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing.

Resources Mentioned

What Got You Here Won’t Get You There by Marshall Goldsmith
www.paravispartners.com

Ft. Lauderdale Meetup
Are you in South Florida? I’m putting together an informal meetup for listeners on the evening of Tuesday, November 22nd in the Ft. Lauderdale area. For details, visit http://coachingforleaders.com/florida
Activate Your Free Coaching for Leaders Membership
Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
Related Episodes

CFL188: The Art of Stage Presence with James Whittaker
CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts
CFL220: How to Find the Right Voice

Next Episode
Mindy Danna appears on the show next week to teach us all about the stages of adult development.

Nov 19 2016

31mins

Play

177: How to Start a Conversation With Anyone

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Mark Sieverkropp walks through six steps that will help all of us start a conversation with anyone, anywhere.

Mark Sieverkropp
Author, How to Start a Conversation With Anyone
Mark and I were both featured by Forbes as 25 Professional Networking Experts to Watch in 2015

1. First Impressions last the longest

John Corcoran spoke in episode 169 on what we can do to recover from a bad first impression

2. Practice the type of listening that makes a difference

“...if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.” -Dale Carnegie

3. Understand who people are by how they act

4. People like others who share their same interests

5. Do not hold your listener hostage

6. Remembering the conversation is crucial to growing the relationship

Finally, follow-up by building upon your initial conversation and showing interest

Learn more about the Networking With Purpose event being held on February 10, 2015 at 3:00 p.m. EST. You can discover more and register for the event at this affiliate link:

http://coachingforleaders.com/networkingwithpurpose

To get Mark's book, How to Start a Conversation With Anyone, use this link:

http://coachingforleaders.com/startaconversation
Feedback

Join the conversation: http://coachingforleaders.com/177
Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
Next Q&A show is episode #178 and the topic is accountability

Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. Thank you to the following people who joined the weekly leadership guide this past week:

Quay Kester, David Deaton, Tracey Chalmers, Vicki Bastian, Russ Vilt, Ricardo Montaño Ozuna, Fiona Adamson, Alessandro Beraldi, Dena Simoneaux, Khalil Khalek, Casey Comstock, Adrienne Wiebusch, Paul Ward, Ulana Dabbs, Michael Chamberlin, Mike Haire, David Walker, and Mark Sieverkropp.

As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my guide on the 10 Leadership Books that Will Help You Get Better Results From Others. Download the 11-page reader's guide and 9-minute video of my top leadership book recommendations…plus, insight on the 2 books that I rely on weekly! Just visit http://coachingforleaders.com/subscribe

Thank you to Kenny Wheeler for the kind reviews on iTunes. If you would like to post review as well, it will be a huge help for all of us to grow the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher - and thank you in advance for your support!

Jan 26 2015

Play

316: Executive Presence with Your Elevator Speech, with Tom Henschel

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Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points

An elevator speech is a crisp, concise, high-level summary of a complex, multi-layered topic.
It can be about whatever you do as a profession, but it can also be about anything else, like your recent vacation.
Elevator speeches get crafted … it doesn’t happen in the spur of the moment.
Creating an elevator speech doesn’t take long, but you have to choose to reflect.
An elevator speech is actually a conversation tailored to the other person.
Say a little bit, and then test the other person’s level of interest.
The longer you talk, the less effective you are.

The Three Qualities of a Great Elevator Speech

Keep it short
Be memorable
Tailor it to the listener

Resources Mentioned

Nice Girls Don't Get the Corner Office* by Lois P. Frankel

Related Episodes

Enhance Your Executive Presence, with Tom Henschel (episode 272)
How to Grow Your Professional Network, with Tom Henschel (episode 279)
Tom Henschel Interviews Dave (episode 300)

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Sep 25 2017

39mins

Play

284: The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier

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Michael Bungay Stanier: The Coaching Habit
Michael Bungay Stanier is the bestselling author of the books Do More Great Work* and The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever*. Michael and his team of facilitators help time-crunched managers coach in 10 minutes or less.
Key Points
When things get difficult, there are three roles people might fall into:

The victim
The persecutor
The rescuer

How to bust out of a victim role:

Figure out what’s really going on.
Take a deep breath.
Think, “And what else?”

How to bust out of a persecutor role:

Assume positive intent, that people are trying their best.
Ask yourself what you want in the situation, and make sure you’ve communicated it to others. Then ask the others what they want.

How to bust out of a rescuer role:

Ask the victim, “How can I help?” or “What do you want from me?”

Resources Mentioned

The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier*
Do More Great Work by Michael Bungay Stanier*
Derek Sivers: Hell Yeah

Activate Your Free Coaching for Leaders Membership
Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
Related Episodes

CFL2: How to Start Coaching Someone
CFL190: How to Improve Your Coaching Skills
CFL237: These Coaching Questions Get Results

Next Episode
On the next episode, I welcome Brenda Bernstein to the show. Brenda is the author of How to Write a KILLER LinkedIn Profile* and we’ll be discussing how to make your LinkedIn profile stand out.

Feb 13 2017

48mins

Play

249: How to Succeed with Leadership and Management, with John Kotter

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John Kotter:
Author of “That’s Not How We Do It Here!”*
On this week’s episode, John shares how to succeed with leadership and management.
Feedback

Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback
The next question and answer show is episode 252

If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there.

Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show.

As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Thank You
Thank you to Teeps22 for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and thank you in advance for your support!

Jun 13 2016

45mins

Play

412: How to Address Underperformance and More Questions, with Bonni Stachowiak

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Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions

Elizabeth asked about a tricky issue with an underperforming team member she inherited.
Gordon wondered what he could do to support resilience during a time of massive change.
Leona asked how she might think about the disconnect from what her organization espouses and what she sees in practice.
Anthony was curious about when it’s appropriate to ask “why” and when it’s not.

Resources Mentioned

Scaling Up: How a Few Companies Make It … and Why the Rest Don’t* by Verne Harnish
Scaling Up Growth Tools
Analyzing Performance Problems* by Robert F. Mager and Peter Pipe

Related Episodes

How to Succeed with Leadership and Management, with John Kotter (episode 249)
How to Build Psychological Safety, with Amy Edmondson (episode 404)
How to Clarify What’s Important, with Ron Williams (episode 410)

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Jun 03 2019

35mins

Play

444: How to Have Learning Meetings, with Lisa Cummings

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Lisa Cummings: Lead Through Strengths

Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast.

In this conversation, Lisa and I discuss the value of bringing continual learning into existing team meetings. We explore several steps for making this a reality and feature her new Stronger Teams training for individuals and teams who want to do this more intentionally. Use code CFL10 for a 10% tuition discount if you decide the program is right for you.

Key Points

  • Consistency of team learning over time, each if for only a few minutes in each interaction, can make substantial progress.
  • If possible, begin a meeting with a learning component.
  • Help connect the dots for people between their natural talents and the work in front of them in the organization.
  • When you ask people to think of others who they admire, be specific.

Resources Mentioned

Related Episodes

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Dec 09 2019

39mins

Play

How to Create Team Guidelines

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Join us for the inaugural Coaching for Leaders Expert Class:

How to Create Team Guidelines

Thursday, December 12th at 1:00 p.m. New York / 10:00 a.m. Los Angeles

Claim Your Free Seat

Dec 05 2019

5mins

Play

443: How to Handle Hostility, with Bonni Stachowiak

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Bonni Stachowiak: Teaching in Higher Ed

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

Listener Questions

  • Robert asked how he could support other leaders in his organization to do better, while also supporting his own career.
  • Harrison was wondering how he could handle a situation with a difficult client.
  • Gregory wanted to know how to support team members when they are on-site with a customer and not available to connect.
  • Chris asked what he could do to get more feedback on what should happen with training and development activities.

Resources Mentioned

Related Episodes

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Dec 02 2019

36mins

Play

442: The Way to Be More Self-Aware, with Tasha Eurich

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Tasha Eurich: Insight

Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. Thinkers50 has named her one of the top 30 emerging management thinkers in the world and a top 50 world leader in coaching. She was selected by Marshall Goldsmith for his exclusive “100 Coaches” project to advance the practice of leadership.

Tasha’s TEDx talks have been viewed more than three million times. She is the author of the book Insight: The Surprising Truth About How Others See Us, How We See Ourselves, and Why the Answers Matter More Than We Think.

In this conversation, Tasha and I discuss the critical nature of self-awareness and the tendency most people have to stay mum about the truth. She shows us how to discover loving critics who will help you get better — and what you can do and say to support useful feedback coming your way.

Key Points

  • Internal and external self-awareness are both critical — and different. Improving both is important for most leaders.
  • “Research shows that people are perfectly willing to tell white lies when they’re easier than the cold, hard truth.”
  • Loving critics are people who have mutual trust with you, have sufficient exposure to the behavior you want feedback on and a clear picture of what success looks like, and are willing and able to be brutally honest with you.
  • It’s critical to be specific in the questions you ask, seeking feedback. Prime the pump by zeroing in on only one or two areas at a time.

Bonus Audio

Resources Mentioned

Book Notes

Download my highlights from Insight in PDF format (free membership required).

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 25 2019

38mins

Play

441: Journey Towards Diversity and Inclusion, with Willie Jackson

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Willie Jackson

Willie Jackson is a diversity, equity, and inclusion consultant and facilitator with ReadySet, a boutique consulting firm based in the San Francisco Bay Area. He is a frequent writer and speaker on the topics of workplace equity, global diversity, and inclusive leadership.

Willie founded an online magazine for black men called Abernathy in 2015, growing the publication from initial concept to over 400 articles and thousands of subscribers. He also served as Technical Lead of Seth Godin’s altMBA program.

In this conversation, Willie and I discuss getting started on the journey with diversity and inclusion, what leaders can do to be more mindful, and some of the missteps that I’ve made along the way.

Key Points

  • Most of us have good intentions — and intentions alone do not ensure we make the impact we want.
  • We don’t rise to the level of our ambition. We sink to the level of our training.
  • You will make mistakes, regardless of how mindful and intentional you are.

Bonus Audio

Resources

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 18 2019

38mins

Play

440: Leadership in the Midst of Chaos, with Jim Mattis

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Jim Mattis: Call Sign Chaos

Jim Mattis served more than four decades as an infantry officer in the United States Marines, rising to the rank of 4-star general. In 2017, he was nearly unanimously confirmed as the 26th Secretary of Defense of the United States, a position he held for almost two years.

Today, he is a distinguished fellow at the Hoover Institution at Stanford University and the author of the new book with Bing West: Call Sign Chaos: Learning to Lead*.

In this conversation, Jim and I discuss his career in the Marines and the leadership lessons that emerged during combat. Jim shares the mistake he made in soliciting support for his plan to capture Osama Bin Laden in Tora Bora and discusses how he handled disagreements on strategy in Fallujah. Finally, Jim recommends three books and reflects on the greatest threat to America today.

Key Points

  • Creating “focused telescopes” outside the normal chain of command were useful in discovering concerns that might not otherwise have become known.
  • Keep key stakeholders in the loop with these three questions: What do I know? Who needs to know? Have I told them?
  • “You cannot order someone to abandon a spiritual burden they’ve been wrestling with.”
  • Even in a war zone, command was only a small portion of the daily tasks. Most of the time was spent coaching.
  • “History teaches that we face nothing new under the sun.” Books will help you take advantage of the accumulated experiences of leaders who came before you.

Resources Mentioned

Book Notes

Download my highlights from Call Sign Chaos in PDF format (free membership required).

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 11 2019

38mins

Play

439: Leading Someone Smarter and More Questions, with Bonni Stachowiak

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Bonni Stachowiak: Teaching in Higher Ed

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

Listener Questions

  • David asked about how to replace his manager who’s had 20 years of experience.
  • Said wondered what he should do to overcome the fear of leading someone smarter than him.
  • James asked about the best ways to prepare how more opportunities to influence others.

Resources Mentioned

Related Episodes

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Nov 04 2019

27mins

Play

438: What to Do With Your Feelings, with Lori Gottlieb

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Lori Gottlieb: Maybe You Should Talk to Someone

Lori Gottlieb is a psychotherapist and New York Times bestselling author of Maybe You Should Talk to Someone*. In addition to her clinical practice, she writes The Atlantic’s weekly Dear Therapist advice column and contributes regularly to The New York Times and many other publications.

Lori has written hundreds of articles related to psychology and culture, many of which have become viral sensations. She is a sought-after expert in media appearing on The Today Show, Good Morning America, and NPR’s “Fresh Air.”

In this conversation, Lori and I explore what to do with our feelings, how make the transition from idiot compassion towards wise compassion, and where a therapist can help. When a therapist is the right resource, Lori teaches us how to gain the most from therapy by stepping into both vulnerability and accountability.

Key Points

  • It’s important to make the transition from “idiot compassion” to wise compassion — and to find others who can do that for us.
  • Sometimes people say they want to stop the difficult feelings, but you can’t mute some feelings without muting all of them.
  • We keep secrets from our therapists — and we keep secrets from ourselves. The more we are able to be vulnerable, the more that people are able to help ourselves.
  • Insight alone is not valuable without accountability to do better with new insight.
  • What matters most in the success of therapy is the relationship with your therapist, more so than any other factor or credentials.

Resources Mentioned

Related Episodes

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Oct 28 2019

39mins

Play

437: How to Know What You Don’t Know, with Art Markman

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Art Markman: Bring Your Brain to Work

Art Markman is the Annabel Irion Worsham Centennial Professor Centennial Professor of Psychology and Marketing at the University of Texas at Austin. He is also the Founding Director of the Program in the Human Dimensions of Organizations, which brings the humanities and the social behavioral sciences to people in business.

Along with Bob Duke, Art hosts the radio show Two Guys on Your Head for KUT Radio in Austin, also available as a podcast. He’s the author of many books, most recently: Bring Your Brain to Work: Using Cognitive Science to Get a Job, Do it Well, and Advance Your Career*.

In this conversation, Art and I explore the science behind what we know and how we can both better recognize what we don’t know and increase our knowledge in that area. Research shows that others are one of our best sources of knowledge and we discuss how to make intentional connections through mentoring to accomplish this.

Key Points

  • Metacognition is the awareness of one’s own knowledge.
  • The Dunning-Kruger explains how sometimes feels like we know more about something than we actually do.
  • The success of expert generalists demonstrates the value of leveraging connections with others in the organization and industry.
  • The most powerful source of knowledge is the people around you.
  • Traditional mentoring programs aren’t ideal since they are inorganic.
  • Seek these five kinds of people when building a team that can mentor you: coach, superstar, connector, librarian, and teammate.

Resources Mentioned

Book Notes

Download my highlights from Bring Your Brain to Work in PDF format (free membership required).

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 21 2019

38mins

Play

436: Personal Leadership is a Journey, with Michal Holliday

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Michal Holliday: United States Air Force

Mike is a 26-year career military officer and colonel in the United States Air Force. He’s been a commander at the squadron and group level. Today, he is chief of engineering overseeing design and construction across the entire Pacific theatre. He’s also a longtime listener of Coaching for Leaders.

In this conversation, Mike and I discuss how his view of leadership has changed over time and how he’s used personal leadership to guide his journey. We highlight how he’s inspired vivid visions in his organization, created team expectations, and embrace a culture of more immediate coaching and feedback.

Key Points

  • “Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” -Viktor Frankl
  • “The unexamined life is not worth living.” -Socrates
  • Vision statements often end up in a drawer. The vivid vision process taught by Cameron Herold has helped the vision to come alive.
  • Giving coaching and feedback more immediately is essential for learning and cultivating the right culture. “When I see something, I do something.”
  • There is a time and place for order-giving. Spending more time coaching, giving feedback, and listening well helps build trust for orders to be followed when that time comes.

Resources Mentioned

Related Episodes

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Oct 19 2019

36mins

Play

435: Tie Leadership Development to Business Results, with Mark Allen

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Mark Allen: Pepperdine University
Mark Allen is an educator, speaker, consultant, and author who specializes in talent management, corporate universities, and human resources. He is the author of Aha Moments in Talent Management*, The Next Generation of Corporate Universities*, and The Corporate University Handbook*.

Mark is a professor at Pepperdine University’s Graziadio School of Business and Management, where he also serves as Academic Director of the Master of Science in Human Resources program. He is also a senior faculty member of the Human Capital Institute.

In this conversation, Mark and I explore the changing demographics of the workforce and why it matters for talent acquisition and leadership development today. Mark shares the key strategies he uses with clients to ensure that leadership development ties directly to organizational results.
Key Points

10,000 baby boomers a day are turning 73 and will continue to do so for the next 18 years. The competition for talent will become even more intense than it is today.
Research shows that 60-90% of all learnings from development programs are never used on the job.
Leadership development programs should not be designed to create better leadership. Leadership is not a business outcome - it's a means to an end.
Begin with the end in mind. What’s the business result your leadership development program aims to achieve? Get alignment there before you start building or hire someone to build it.
Use the 70-20-10 rule to develop people. 70% of time doing experiential learning, 20% of time in coaching and mentoring, and 10% classroom instruction.

Resources Mentioned

The 7 Habits of Highly Effective People* by Stephen Covey
Evaluating Training Programs: The Four Levels* by Donald Kirkpatrick and James Kirkpatrick
Mark’s consulting work

Related Episodes

The Best Way to Do On-the-Job Training (episode 32)
How to Use Strategy and Evaluation in Training, with Bonni Stachowiak (episode 33)
How to Hire a Trainer or Training Company, with Aaron Kent (episode 35)
Three Strategies To Build Talent In Your Organization, with Mark Allen (episode 155)

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Oct 14 2019

39mins

Play

434: When Your Boss Has Checked Out and More Questions, with Bonni Stachowiak

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Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions

Jules asks about how transparent she should be with her boss on her long-term career aspirations.
Megan is wondering what she can do when reporting to a leader who seems to have checked out.
Mason facilitated a strategy meeting with his team is asks for our advice on how he might improve.
Julie’s organization is changing and she is seeking input on the best path forward to determine if her current team can go the distance.

Resources Mentioned

11 Ways to Facilitate Great Conversations
How to Better Control Your Time by Designing Your Ideal Week by Michael Hyatt
Audio Course: How to Create Your Personal Vision
Drive* by Daniel Pink
The Empowered Manager* by Peter Block
Analyzing Performance Problems* by Robert F. Mager and Peter Pipe
Gallup’s StrengthsFinder instrument

Related Episodes

How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293)
How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
How to Lead an Offsite, with Tom Henschel (episode 377)
Align Your Calendar to What Matters, with Nir Eyal (episode 431)

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Oct 07 2019

34mins

Play

433: How to Start Managing Up, with Tom Henschel

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Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.

Recently, I’ve received a number of questions about “managing up” and “coaching up.” In this conversation, Tom and I discuss the art and practice of managing up, how it is different than coaching up, and where to focus your mindset and time for the best results to influence effectively.
Key Points

Managing up happens when you want to influence how you’re perceived by your manager. Coaching up happens when you want to create change in the relationship with your manager.
A useful phrase to start with when speaking truth to power: “I think differently about that…”
Set aside the emotion when addressing a business issues and lead with data and evidence.
“Appeal to the nobler motives.” -Dale Carnegie
Come to the table with solutions — or at least a first step. Most people know this rule, but far fewer do it consistently.
Ask yourself: how is my boss being measured for success?
A cardinal rule when managing up: take more off your boss’s plate that you add to it.

Bonus Audio

How is your boss being measured?

Resources Mentioned

How to Win Friends and Influence People* by Dale Carnegie
Managing Your Boss by John Gabarro and John Kotter

Related Episodes

How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
Managing Up (The Look & Sound of Leadership)
Managing Your Boss (The Look & Sound of Leadership)
Upward Feedback (The Look & Sound of Leadership)
Green Lights Always Change (Dave’s Journal)

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Sep 30 2019

38mins

Play

432: How to Work With a Board, with Denice Hinden

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Denice Hinden: Managance Consulting & Coaching
Denice is the president of Managance Consulting & Coaching, a firm that helps transform organizations with provocative strategic planning and coaches leaders and leadership teams. She was lead researcher and co-designer of Executive Transition Management (ETM), a now widely used methodology for effectively supporting nonprofits through leadership transitions.

Denice is the author of The Nonprofit Organizational Culture Guide: Revealing the Hidden Truths that Impact Performance* and Taking Leadership to the Next Level: A Year of Stimulating Essays to Discover More Joy in Leading & Inspiring Others* has a tremendous amount of experience helping leaders and boards find alignment and succeed.

In this conversation, Denice and I discuss the purpose of a board and how leaders can build relationships with board members. We explore the importance of transparency, how to keep initiatives moving forward, and the practice of regularly providing context.
Key Points

Six purposes of a board: (1) set policy and direction, (2) monitor operations for compliance and mission, (3) represent the organization, (4) serve as strategy partners, (5) keep records for the organization, and (6) develop current and future leaders.
Leaders who lean into full transparency with their boards will build relationships that weather difficult times.
Be cautious of making assumptions about what board members want to know.
When meeting one on one, communicate what has happened in conversations with other board members to help keep things moving forward.
Connecting board members to context regularly will help them find movement, especially when the board is in a volunteer capacity.

Resources Mentioned

The Nonprofit Organizational Culture Guide: Revealing the Hidden Truths that Impact Performance* by Denice Hinden
Taking Leadership to the Next Level: A Year of Stimulating Essays to Discover More Joy in Leading & Inspiring Others* by Denice Hinden

Related Episodes

How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)
How to Find Confidence in Conflict, with Kwame Christian (episode 380)

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Sep 23 2019

35mins

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431: Align Your Calendar to What Matters, with Nir Eyal

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Nir Eyal: Indistractable
Nir Eyal is one of the most respected experts on the intersection of psychology, technology, and business. The MIT Technology Review has called him, “The Prophet of Habit-Forming Technology.”

He previously authored the Wall Street Journal bestseller Hooked: How to Build Habit-Forming Products* which received tremendous traction in the technology and entrepreneurial communities. Now, he’s turned his attention to how we can control our attention in a world of complexity.

His new book, Indistractable: How to Control Your Attention and Choose Your Life*, challenges some of the traditional misconceptions about distractions. In this conversation, Nir and I discuss the practical steps on how to align your calendar with what matters most.
Key Points

Being a professional is doing what you say you’re going to do.
Most people don’t know what they are going to do. Research shows only a third of Americans keep a daily schedule.
If you don’t plan your time, someone else will plan it for you.
Look to executive leaders for inspiration on being intentional with time.
Move away from the to-do list and instead begin the discipline of timeboxing your calendar.

Resources Mentioned

Resources Nir mentioned in our conversation
Indistractable: How to Control Your Attention and Choose Your Life* by Nir Eyal

Book Notes
Download my highlights from Indistractable in PDF format (free membership required).
Related Episodes

Getting Things Done, with David Allen (episode 184)
How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
The Way to Stop Spinning Your Wheels on Planning (episode 319)

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Sep 16 2019

39mins

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430: How to Start Seeing Around Corners, with Rita McGrath

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Rita McGrath: Seeing Around Corners
Rita McGrath is a best-selling author, a sought-after speaker, and a longtime professor at Columbia Business School. She is one of the world’s top experts on innovation and growth and is one of the most regularly published authors in the Harvard Business Review. Rita is consistently ranked among the top 10 management thinkers in the world and was ranked #1 for strategy by Thinkers50.

Rita is the author of the bestseller The End of Competitive Advantage*. Her newest book is titled Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen*.

In this conversation, Rita and I explore how it feels like change happens overnight, but why that’s not usually accurate. We detail four basic stages of inflection points, why it’s critical to be present at the edges, and what leaders can do practically to see around corners.
Key Points

Strategic inflection points feel like they happen overnight, but in reality there are many indicators over time that inflection points are coming.
The four basic stages of almost every inflection point: hype, dismissive, emergent, maturity.
Snow melts from the edges. The most effective leaders can and will see this if they are present at the edges.
To see early warning signs, create information flows that reach directly from leaders offices into the frontlines of the business.
Create incentives that reward useful (and awkward) information.
Talk to the future that is unfolding now. There are people, customers, and businesses where the future is already happening.

Resources Mentioned

Seeing Around Corners by Rita McGrath
Rita McGrath on LinkedIn
Breaking Up the Degree Stranglehold: Disruption in Higher Education
Only the Paranoid Survive* by Andrew Grove

Book Notes
Download my highlights from Seeing Around Corners in PDF format (free membership required).
Related Episodes

How to Lead a 100-Year Life, with Lynda Gratton (episode 266)
The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)
The Way to Nurture New Ideas, with Safi Bahcall (episode 418)

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Sep 09 2019

38mins

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429: Create Margin Through Intentional Leadership, with Amy McPherson

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Amy McPherson: Advisors for Change
Amy McPherson is the managing partner and founder of Advisors for Change. Since 2007, Advisors for Change has developed financial management systems for non-profit organizations so they can spend more time on their mission and less time on their administration.

Amy is also a member of the Coaching for Leaders Academy. After discovering this podcast three years ago, Amy sought a practical way to implement the leadership ideas she was discovering.

In this conversation, Amy and I discuss how her aim to create more margin for her family has driven more intention for staff development, coaching, and transparency. We also discuss what she’s discovered from expert guests and how she utilized the framework of the Academy to create movement.
Key Points

The seven questions from The Coaching Habit provided a framework for the kind of culture that would best serve the non-profit partners of Advisors for Change.
Shifting focus from lagging indicators to leading indicators helped zero in on the behaviors needed today for success tomorrow.
Find the bigger “why” behind what you are doing. In Amy’s case, her leadership growth was fueled by her desire to spend more time with her teenage children.
The Coaching for Leaders Academy provided Amy with the framework for deliberate, consistent movement on what was most important for the business.

Resources Mentioned

Advisors for Change
Amy McPherson on LinkedIn

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These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293)
How to Actually Move Numbers, with Chris McChesney (episode 294)
How to Challenge Directly and Care Personally, with Kim Scott (episode 302)
Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326)

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Sep 07 2019

36mins

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428: Ten Million and Counting, with Bonni Stachowiak

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Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Key Points
In this episode, Bonni and I celebrate Coaching for Leaders recently passing the milestone of 10 million episode downloads since we began airing this podcast in 2011. Today, this podcast is regularly ranked as a Top 50 business show on Apple Podcasts.

The growth of the show has been the direct result of listeners like you who have put your trust in us to support your development. As a result, we invited listeners to be featured in this episode by telling us what they’ve gained from the show.

Thank you for supporting Coaching for Leaders and for sharing it with others in your professional network. There is no greater compliment to our work.
Resources Mentioned

Essential Communications with Tom Henschel
StrengthsFinder with Isabeau Iqbal
Lead Through Strengths with Lisa Cummings
Sequentia Solutions with Steve Chase
Aid for Aid Workers with Torrey Peace

Related Episodes

The Power of Introverts, with Susan Cain (episode 44)
How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)
Move From Theory to Practice, with Steve Schroeder (episode 369)
Unconscious Mistakes Women Make, with Lois Frankel (episode 386)

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Sep 02 2019

37mins

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427: The Way to Get Alignment With Your Boss, with Pete Mockaitis

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Pete Mockaitis: How to be Awesome at Your Job
Pete Mockaitis is an award-winning trainer and coach who helps professionals perform optimally at work. He hosts the How to be Awesome at Your Job podcast, a show that has been downloaded eight million times and consistently ranks as a top business show in Apple Podcasts.

Pete facilitates training for organizations on enhanced thinking and collaboration to increase clarity and reduce rework. He helps teams save an average of 1.4 hours per person per week.

In this conversation, Pete and I explore some of the key mindsets and questions that are helpful when getting alignment with your boss. We explore the areas you’ll want to generate clarity, as well a few key questions to consider.
Key Points
Six areas where clarity is critical:

Deliverables
Timing
Process
Resources
Audience
Motive

Questions you may consider when getting alignment with your boss:

How do you want this to look when complete?
What does the organization value on metrics and deliverables?
What’s an example of a time this expectation was not met?
What metrics are my boss being measured on for their own success?

Resources Mentioned

How to be Awesome at Your Job

Related Episodes

Seven Principles for Leading People Older Than You, with Bonni Stachowiak (episode 59)
How to Influence Numerous Stakeholders, with Andy Kaufman (episode 240)
Effective Delegation of Authority, with Hassan Osman (episode 413)

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Aug 26 2019

39mins

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426: Five Lies About Corporate Culture, with Ginger Hardage

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Ginger Hardage: Unstoppable Cultures
Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World.

Today, Ginger leads Unstoppable Cultures, a firm designed to help organizations create and sustain cultures of enduring greatness. She facilitates the annual Unstoppable Cultures Fellowship to help leaders of all kinds take practical steps to create the culture that will help their organization thrive.

In this conversation, Ginger and I discuss the five lies she’s seen come up again and again in her work with leaders who are struggling with culture. Perhaps most importantly, Ginger emphasizes that leaders need not accept the default culture, but should work to define the culture.
Key Points
The five lies Ginger has uncovered about culture:

Culture is someone else’s job.
Our values are on the wall.
Culture is fluffy.
If I empower my employees, I might lose control.
We can’t afford culture.

Bonus Audio

Defining a culture

Resources Mentioned

5 Lies About Corporate Culture document
Unstoppable Cultures Fellowship

Related Episodes

The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327)
How to Create an Unstoppable Culture, with Ginger Hardage (episode 350)

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Aug 19 2019

35mins

Play