Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.

Interview with Business Profits Radio

Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?

Why Healthcare Quality Stinks in America

Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the American version of Japan's successful approach to improving products and processes.

Episode 027-American Kaizen

What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.

Episode 026-Tough Times and Lean Six Sigma

There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.

Episode 025-10 Reasons to do Six Sigma

Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!

Episode 024-Flavor of the Month

We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find yourself worse off than before.

Episode 023-Be careful what you wish for

Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various tools in the context of how they are applied. If you are not yet a Six Sigma Black Belt, you will discover what is taught in Black Belt training. If you're already a Black Belt, this podcast will help you understand when and how each tool is applied.

episode 022-An overview of Black Belt training

One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models using multiple linear regression. This isn't as easy as just throwing all of the candidate Xs into a software package and crunching away. This podcast describes the technique Tom teaches in Black Belt training.

episode 021-modeling with regression

Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (and should not) be used, what are the benefits and pitfalls that await Six Sigma users, where Six Sigma is heading in the future, and much more!

episode 020-All About Six Sigma

Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.

Great information! I wish he wouldn&#39;t have quit making podcasts.

Quality info

Process and Quality Excellence Pointers

Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is the topic of an interview in the Business Under Fire interview series with Tom Pyzdek by Carol Dickson-Carr of Power Ed Solutions and Managing Personal Resources and Bea Fields of Five Star Leader. This podcast features that interview.

episode 009-Six Sigma in Small Business

Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions and more are answered in this podcast.

Episode 008-What Control Charts Tell You

There's no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common problems and how to overcome them.

Episode 007-Keeping your project moving

If you don't know for sure what your customers are looking for from your organization, chances are you're not giving it to them. Chances are you are wasting money and maybe even putting your very survival at risk.This podcast tells you how to obtain the "Voice of the Customer," or VOC. It walks you step-by-step through a process of building a model of customer requirements using the Critical Incident Technique. A model of customer requirements is the starting point for Six Sigma.

Episode 005-VOC Part I

The mean is an attempt to summarize a lot of data with asingle number that represents a "typical" value. Tom discusses the prosand cons of several commonly used statistics. He also presents aquickie mean that can be computed in a pinch without a computer orcalculator.

The mean is an attempt to summarize a lot of data with a<br>single number that represents a "typical" value. Tom discusses the pros<br>and cons of several commonly used statistics. He also presents a<br>quickie mean that can be computed in a pinch without a computer or<br>calculator.

Episode 004-what does the mean mean?

Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Control phases of a hypothetical Six Sigma project on global warming?

Episode 010-Six Sigma and Global Warming

What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach to problem solving that has served him well for 40 years.

Episode 012 - Black Belt How To Guide Part II

Here are 9 critical criteria for the Black Belt to consider when deciding if a project is worth pursuing.

Episode 003-Black Belt Project Selection Pointers

What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of the Black Belt, motivating others, working with teams as a Black Belt, management's responsibilities to teams, proper team structure, how to get the voice of the process, and problem solving.

Episode 011 - Black Belt How To Guide Part I

Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.

Episode 006-VOC Part II: Net Promoter

The best podcast episodes about true crime. For any thrill seeking podcast listeners who just can't get enough of the captivating stories of murderers and criminals. This topic has all the best episodes from many different true crime podcasts.  Add episodes you're interested into your queue below!

Best True Crime Podcasts

The best podcast episodes on parenting. Interviewing experts and talking through common issues surrounding parenting. This topic is filled with important lessons and insights for anyone listening. Add episodes you're interested into your queue below!