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Navigating Change: The Podcast from Teibel Education

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Education
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Government
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Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges

Read more

Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges

iTunes Ratings

6 Ratings
Average Ratings
6
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Professional, Practical and Purposeful

By Raven.Storm - May 13 2018
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Howard Teibel and Peter Wright engage in a lighthearted and professional commentary which provides critical information and strategies to target real-life scenarios addressing change in the educational setting. Howard's impressive depth of knowledge, coupled with his ability to effectively communicate with all levels of stakeholders in a way in which everyone can understand the direct application, is remarkable. Regardless of your level of management, there is practical knowledge and purposeful strategies in every episode to be executed immediately.

The Balanced Scorecard

By Matthew Nautis - May 31 2012
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Getting Started with the Balanced Scorecard was a really good episode. Thanks for keeping it real and telling it like it really is.

iTunes Ratings

6 Ratings
Average Ratings
6
0
0
0
0

Professional, Practical and Purposeful

By Raven.Storm - May 13 2018
Read more
Howard Teibel and Peter Wright engage in a lighthearted and professional commentary which provides critical information and strategies to target real-life scenarios addressing change in the educational setting. Howard's impressive depth of knowledge, coupled with his ability to effectively communicate with all levels of stakeholders in a way in which everyone can understand the direct application, is remarkable. Regardless of your level of management, there is practical knowledge and purposeful strategies in every episode to be executed immediately.

The Balanced Scorecard

By Matthew Nautis - May 31 2012
Read more
Getting Started with the Balanced Scorecard was a really good episode. Thanks for keeping it real and telling it like it really is.
Cover image of Navigating Change: The Podcast from Teibel Education

Navigating Change: The Podcast from Teibel Education

Latest release on Jan 07, 2020

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Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges

Rank #1: Moving Mountains: Provoking Change in Higher Education with Carol Mullaney and Brent Ruben

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This week on the show, Howard Teibel sits down with two esteemed leaders in the higher education space. Carol Mullaney serves as Senior Director for the Offices of Sustainability and Continuous Improvement, and president elect for the Network for Change and Continuous Innovation (NCCI). Brent Ruben is director of the Rutgers Leadership Academy and faculty member at the Robert Wood Johnson School of Medicine and the Graduate School of Education at Rutgers University. His years of contribution change leadership have yielded more than 50 books and 200 journal articles and book chapters to his name.

Carol and Brent join Howard for a conversation on change, provocation, and the evolving macro conversation that comes as we continue to learn to lead change in higher education. This comes as we prepare for the NCCI 20th Annual Conference in Denver Colorado, Moving Mountains: Cultivating Change in Higher Education, July 10–12. Registration is open now.

Links & Notes

Apr 30 2019

42mins

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Rank #2: "A Voice, a Vote, and a Veto" — A Human Approach to Shared Governance

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Howard Teibel’s latest feature, “A Voice, a Vote, and a Veto,” hits the pages of this month’s issue of NACUBO Business Officer Magazine. It’s an approach to shared governance you might not be hearing right now, not focusing on rules, regulations, or fiduciary responsibility, rather addressing the human dynamic of shared governance and how developing your institutional skill in collaboration fosters balance and growth across academic, administration and board leadership. Our conversation today serves as both a preview, and a roadmap of three key concepts that will help you and your administrative and academic units to approach shared governance with a keen eye on the objectives you seek to achieve. 

Special thanks to Dorothy Bassett who assisted in research and crafting this article. It will appear in the print edition of the magazine for one month before release online. We’ll replace the link as soon as it is available. 

Links & Notes

Jun 07 2016

14mins

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Rank #3: Mission, Vision, and the Strategic Planning Process

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Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done wrong, it ends up a in a dusty binder buried deep in a drawer. This week on Navigating Change, Howard Teibel and Pete Wright discussion the nature and importance of your mission and vision statements to the strategic plan, and offer insights for development and structure that will help your teams understand and rally behind your direction.

May 05 2014

28mins

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Rank #4: Becoming a Strategic Communicator

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Many of us, whether we recognize it or not, are doing an ineffective job at communicating strategically. If part of your day-to-day role is to move people and projects forward through influence, this week's conversation is for you. It starts with a deceivingly simple premise: your teams care less about what you want to do, than why you want to do it.In part one of a three-part conversation we dive into what it means to be a strategic communicator. Do you have a clear understanding of your own engagement to your projects? When asked, can you answer why the work is important to you? Do you understand how your message connects with your constituent audiences as a leader of your institution? This week on the show, learn key insights that will not only allow you to present the work of the campus clearly, but also engage and inspire your teams at the same time.

Sep 27 2016

14mins

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Rank #5: Is Yours the Best Place to Work? Find out with guest Ron Friedman, PhD

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The challenge and complexity around audacious change projects continues to grow in our institutions. This week on the show, we take on the impact of culture and environment on our ability to drive complex change projects.

Ron Friedman is an award-winning psychologist and author of “The Best Place to Work,” a book that offers a view of the latest research in management, motivation, behavior and beyond, to illuminate what really makes us successful on the job.

We’ve invited Ron to join us for a conversation around the design of workplaces that cultivate engagement and creativity and, as an academic himself, to share his insights into what education can learn and apply toward a stronger work environment that is ready to embrace change.

Links & Notes

About Ron Friedman, Ph.D.

Ron Friedman, Ph.D., is an award-winning social psychologist who specializes in human motivation.

He has served on the faculty of the University of Rochester, Nazareth College, and Hobart and William Smith Colleges, and has consulted for some of the world’s most successful organizations. Popular accounts of his research have appeared on NPR and in major newspapers, including the New York Times, Washington Post, Boston Globe, The Globe and Mail, The Guardian, as well as magazines such as Men’s Health, Shape, and Allure.

He is a frequent contributor to Harvard Business Review, Fast Company, Forbes, and Psychology Today.

Apr 06 2015

32mins

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Rank #6: Governance — Finding Balance Between the Board and Administration with St. Edward’s President George Martin

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The university board has an opporunity to help guide the strategy of the institution. But striking the right balance between engagement and over-involvement in leadership can be a challenge.

From his perspective — and his 16-year tenure as president of St. Edward’s University — Dr. George Martin has cultivated a reputation of leadership and balanced communication with the board of his institution. This week on the show, Dr. Martin shares the critical importance of developing a discipline of strategic planning, creating a culture of leadership that is always asking: “How is what we are doing now contributing to the strategic plan of the university.

Beyond the board relationship, Dr. Martin shares his perspective on the value of shared governance. “It’s a huge resource,” he says, “it allows you to take advantage of the tremendous minds and intellectual power that is on your faculty and to use that for advancing the university."

This week on Navigating Change, Howard Teibel and Pete Wright investigate the careful balance between the board and the president in protecting, growing their institutions.

Mar 09 2015

21mins

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Rank #7: Governance — Leadership, Strategy, & Creativity at the Top

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The forces impacting higher education add complexity to a carefully balanced system of leadership in our institutions. Unique issues face boards, administrators, and faculty, and finding alignment between them is key in demonstrating progress toward strategic goals.

Today we begin a series exploring governance in higher education from the perspective of leaders across the institution. In a series of conversations with trustees, presidents, faculty and beyond, Howard Teibel and Pete Wright host a dialog around authority, accountability, and responsibility for leadership.

This week, we set the stage for our conversations to come and introduce the big questions we’ll attempt to answer as we take on governance—leadership, strategy, and creativity at the top.

Feb 23 2015

12mins

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Rank #8: Creating the Intentional Campus Climate with CSU's Katy Rees and Jennifer Williams

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One of the realities of complex human organizations is that culture is emergent, that we put teams and departments and structures in place and then we hope. Whatever sort of campus culture that comes out of that cocktail is what we’re stuck with.

Our guests today are here to demonstrate that culture can be crafted, developed, and encouraged when approached with intention. Jennifer Williams serves as director of campus climate, and Katy Rees as associate VP for finance and administrative services at Cal State University San Marcos. Thanks to the deep support of their president, the two have spearheaded an initiative to build a healthy culture and along the way uncovered some fascinating lessons around the role of strategy, demographics, and what it takes to truly engage around core service delivery.

Links & Notes

May 09 2017

21mins

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Rank #9: Datapoints — Learning to Love your Institutional Research with Loyola's Terra Schehr

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Do you know your institutional research team? If not, you should. This question of data, and how we use it most appropriately and effectively is becoming an ever-increasing tool in driving change. But what comes with data is complexity.

Today on the show, we welcome Terra Schehr, Assistant Vice President of Institutional Research and Effectiveness at Loyola University Maryland. Terra shares her experience leading the IR team in demonstrating and serving the institution through data. Terra is being asked to collect and report new kinds of data — and reflects on some of her practices in benchmarking and longitudinal data around lifelong student experience. It’s a fascinating conversation on an incredibly powerful set of tools in service of institutional growth and change.

Feb 16 2015

25mins

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Rank #10: Strategies for implementing The Balanced Scorecard with Special Guest Rebeka Mazzone

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Implementing a Balanced Scorecard approach to quality and performance management can be tricky. Most teams are naturally cynical when it comes to new tools that measure their performance on the job. Clarity of mission and results across the organization can go a long way to soothing fears and inspiring confidence. This week on the show, Rebeka Mazzone joins Howard Teibel and Pete Wright to discuss strategies for bringing the Balanced Scorecard to your organization and fueling morale and trust at the same time.

Apr 26 2010

21mins

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Rank #11: Getting started with The Balanced Scorecard - Special Guest Rebeka Mazzone

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Measuring performance is about more than simply measuring the work of your people. Modern managers are faced with aligning the strategic goals of the organization with daily activity, and mapping performance to a specific and measurable program for quality improvement. The Balanced Scorecard approach is just such a tool, one that can help organizations create real impact without additional process overhead. This week on the show, Howard Teibel and Pete Wright are joined by Rebeka Mazzone of Accounting Management Solutions to discuss The Balanced Scorecard, and what organizations can achieve through it.

Apr 18 2010

17mins

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Rank #12: Dr. Larry Baker Brings Communication, Humor to Trusteeship in Iowa

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This week on Navigating Change, we continue our conversation on governance with trustee Larry Baker. Dr. Baker serves as medical director for the emergency department of UnityPoint health in Des Moines, But for our conversation today, his most important role is as trustee, serving as chair on the board of Des Moines University Osteopathic Medical Center.

Our conversation has wound around a central theme: What is it that stakeholders in leadership look for in one another as they guide the collective institution? From the trustee perspective, how do you tell the story of relationship building with the president, senior administration, and beyond, balancing the needs of authority, accountability, and responsibility between parties? What is the role of the trustee in guiding and leading change in the institution?

This week, Dr. Baker joins Howard Teibel and Pete Wright to discuss the key principles that guide his work as chair on the board of the Des Moines University Osteopathic Medical Center.

Apr 13 2015

25mins

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Rank #13: Linda Penland talks Shared Services, Communication, and Unimarket NOW!

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Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has been a Unimarket customer since she lead the project to roll out shared services at her own institution, Creighton University. Today on the show, we talk about the challenges of such an audacious project, the hard work of communication and establishing cultural buy-in to new processes, and building excitement and momentum around important ideas.

Aug 25 2014

21mins

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Rank #14: What are Presidents, Chancellors, and Cabinets Dealing with Today?

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As we cruise toward our centennial episode of Navigating Change, we’re stepping back to share some of our key lessons learned. We’ve heard from presidents, chancellors, and trustees as they navigate their institutions though the rough seas of higher education, from the funding challenges facing the large publics to the demand challenges of community colleges, the value challenges of the smaller liberal arts colleges to the credibility challenges of the for profits. This week on the show, Howard Teibel and Pete Wright take a walk through the issues facing each group and set the stage for lessons yet to come.

Apr 20 2015

18mins

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Rank #15: Jesuit lessons on leading cultural change from AJCU 2015

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The Association of Jesuit Colleges and Universities just wrapped up their annual conference at Fordham University in New York City and Howard Teibel was on hand with our friends from Loyola to discuss "A New Way of Proceeding," Loyola's administrative and academic review. You've heard us talk about this project before on the podcast in our series on Loyola's work. This week, we're looking back on the project as Howard and the Loyola leadership team take the stage to present the results of their work and the ongoing transformation they're seeing at the institution.

May 05 2015

15mins

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Rank #16: Power, Control & Shared Governance

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This week on Navigating Change, we’re talking about the space between power and control on campus. It is somewhere between these two concepts that there exists a détente between well-meaning though protective faculty and campus leaders. As an ideal, each recognizes their own power and influence, and uses it to build a better community of learners. More often, power is wielded to protect turf and demonstrate authority at the expense of true progress.

Today, Howard Teibel and Pete Wright discuss the tools and controls in place to help institutional leaders come to agreement and craft a model of shared governance each can be proud to own.

Nov 03 2015

30mins

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Rank #17: Movers of Rocks: Being a Leader of Change

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Becoming a leader of change is about far more than effective project management skill. It’s a unique and delicate art that must balance the processes that support complex organizational systems with the diplomacy to unite groups around big initiatives. This week on the show, Howard Teibel and Pete Wright share thoughts on becoming Leaders of Change as Howard prepares for his presentation on this subject at the National Business Officers Association Annual Meeting this March in Orlando.

Jan 27 2014

16mins

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Rank #18: The Future of Education with Grant Lichtman — Part 2

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Part two in our Grant Lichtman interview picks up with the political challenges that erupt in districts across the country. In the face of these challenges are schools making the change required to live up to the promise of true innovation in education. We reflect on the shared challenges of broken business models — both in K-12 and higher education — and the responsibility leaders have in owning positive change in the classroom. As Howard notes, “we may not be able to see the end of the road of ideological education, but we do know the practical end of the road: preparing students enabled to succeed in what comes next." This week on Navigating Change, Grant Lichtman joins Howard Teibel and Pete Wright for part two of a conversation covering his exploration, and the evolution away from assembly line education.

His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the United States, interviewing teachers, administrators, students, parents, and trustees to examine innovation in the K-12 classroom.

Aug 18 2014

24mins

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Rank #19: Next Gen Learners? Educators Must Adapt says Futurist Elliott Masie

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“The biggest mistake we make is that we think the best subject matter experts will be the best teachers,” says our guest, Elliott Masie. He’s head of the Masie Center, a think tank focused on how organizations can support learning and knowledge in the workforce and he leads the Learning Consortium of over 200 global organizations cooperating on the evolution of learning strategies. This is how our conversation begins today, but certainly not where it ends. 

This is a conversation about adaptation. As administrators, coming to terms with the fact that our institutions are changing is only one step. Understanding how they’re changing and then getting out of the way as our principle educators experiment and evolve will be our coming charge. Masie’s take: employers care less and less about our transcripts; they want us to prepare our graduates to accomplish complex tasks. But do we really understand the contingencies in place to enable us to change from the inside?

About Elliott Masie

Elliott Masie is a futurist, analyst, speaker, and writer. He is editor of the online newsletter Learning Trends by Elliott Masie, in addition to a dozen books. He’s head of the Masie Center — a think tank focused on how organizations can support learning and knowledge in the workforce and he leads the Learning Consortium of over 200 global organizations cooperating on the evolution of learning strategies. He’s a broadway producer behind Kinky Boots, Godspell and more. 

Links & Notes

Mar 07 2017

28mins

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Rank #20: How to get the most out of the NACUBO 2014 Annual Meeting

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We’re gearing up for the NACUBO 2014 Annual Meeting in Seattle coming July 19-22. As usual, the NACUBO team has built an incredible catalog of events and learning opportunities and we’re trilled to be a presenting part of it. This week on the show, Howard Teibel and Pete Wright walk through the key strengths of the event, from developing new business officers and helping to cultivate a culture of collaboration across campuses, to their leading voice in public policy around higher eduction.

This year, Howard will be co-facilitating a presentation on strategic communication with past Navigating Change guests Kelly Fox and Greg Lovins. Together, they’ll lead a discussion on the power of not only sharing a deep understanding of complex financial information, but sharing that information with campus stakeholders in a way that drives strategy across the institution.

Jul 07 2014

16mins

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Preparing Your Team to Face the Unnamed Disruptors with Guest Mike Gower

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There is an unnamed disruptor around the corner. So says our guest today, Rutgers University’s Mike Gower. As Executive Vice President for Finance and Administration and University Treasurer, the breadth and depth of his involvement in university operations is extensive. With decades of experience in the field, one might expect him to carry more answers than questions these days. That, according to Gower, is far from the case, and the unnamed disruptor - the change you haven’t seen coming - is always right around the next corner.

Being a part of the leadership team for an institution as large as Rutgers brings with it a unique set of demands. “We can’t solve the future. We can’t solve the next set of trends that may be coming our way — or may not. Instead, we have to explore them and say, ‘what might that mean?’… Then we can go positive and say, ‘what would we like to do? What should we do?’ Instead of being reactive, what would we like to do to continue growing as an institution?”

This week on Navigating Change, Mike Gower joins Howard Teibel to talk about the questions before us and the disruptor around the corner. He shares the background to his work in leading change across his leadership team and how that work can help set the stage for the next generation of finance and administrative leaders.

Our congratulations to Mike for winning the KPMG Distinguished Service Award at EACUBO for his service in advancing the role of the business officer as a strategic leader.

Jan 07 2020

39mins

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Building Momentum, Trust and Commitment around Strategic Planning

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Cutting a path through the political and emotional landscape to deliver a strong strategic plan is an act of courage. Even with a clear consensus that a strategic plan is required, connecting intention to action is a massive undertaking. 

That’s precisely what Rhode Island School of Design’s leadership achieved with their 2020-2027 NEXT Strategic Plan. Under the management of Taylor Scott, RISD Chief of Staff & Communications, and the rest of the diverse RISD team, they developed a campus-wide effort to prioritize resources, gain commitment, and drive toward a productive new vision of the institution for the next decade. 

This week on the show, Taylor Scott joins Howard Teibel and Rebeka Mazzone as the three share their perspectives on marshalling the enthusiasm of resources while building a future based on realistic financial goals. 

Links & Notes

Oct 29 2019

38mins

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Becoming part of the solution with Roger L. Martin

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In February 2015, Roger L. Martin joined us to talk about innovation, incentive, and inspiration. This is the stuff that drives teams to face the most complex, stubborn challenges with surprising and creative solutions.

That episode quickly cemented itself as one of our most listened-to episodes in the nine years that we have been producing this show. Roger effortlessly demonstrates the kind of approach to change that has become foundational to our work at Teibel Ed. We're not solving problems, we’re navigating uncertainty.

In his time as Dean of the Rotman School at the University of Toronto, he managed to enroll his best educators to help him solve a seemingly intractable recruiting challenge. The story he tells of this experience is at once bold and charming, and it carries our central message this week: what does it mean to be part of the solution, not part of the problem?

Professor Martin's work in Harvard Business Review, "The Rise — and Likely Fall — of the Talent Economy," lays out the case for the disconnect of high salaries to performance in knowledge work. But can the same case be made for the impact of significant financial goals on cultivating our best creative solutions from our most engaged and willing teams?

From Howard Teibel's work with institutions in administrative and academic reviews and Professor Martin's work as an academic and business leader comes a conversation that addresses the competencies of our teams, inspiring our best players to do their best work in the face of the significant challenges before them.

Links & Notes

About Roger L. Martin

Professor Roger Martin is a writer, strategy advisor and currently #1 ranked management thinker in the world. He is the former Dean and Institute Director of the Martin Prosperity Institute at the Rotman School of Management at the University of Toronto in Canada.

Sep 19 2019

37mins

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The Nature of Requests

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Requests are not directives — they live in conversation

How often do we find ourselves hearing a request, waiting until we walk away from that person, and then say to ourselves, “I have no idea what my boss or colleague is asking me to do?” This universal experience is both comical and frustrating at the same time.

Making and receiving requests are foundational speech acts in the workplace. Done with care, a request reveals both conditions of satisfaction for the speaker and the critical role of the listener as a partner in the exchange. Through conversation, we can discover a hidden efficiency and reduce the cycle of repetition of the request as we seek a common understanding.

This week on the show, we’re going to explore the nature of requests, how to engage as a listener in those conversations, and a powerful alternative to merely accepting or declining what is asked of you: the counteroffer.

Links & Notes

Sep 03 2019

28mins

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Learning to Invent the Future Together

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How do you build a culture of creativity and innovation? It starts with uncovering the unseen forces that keep a team from excelling, including fear of failure, lack of candor, and unwillingness to put aside individual needs.

This week on the show, Howard shares an overview of his session at Cornell and an article you can read below titled Loosening the Grip on Silo Thinking. In the article, you will learn how to utilize principles from the animation studio PIXAR on how great teams go about building the capacity and structures required to invent the future together.

This year’s conference takes place August 5-8. For more information, visit AMI.

Links & Notes

Aug 07 2019

13mins

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Making Offers to Spur Innovation with Peter Denning

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Peter Denning returns to the show this week to talk about innovation. But this most likely isn’t the innovation discussion you’re expecting.

Instead, Peter challenges the conventional wisdom in the area of innovation and idea, inviting us to rethink our perceptions on contribution. His work and writing have lead to a series of observations in human and team behavior.

The upshot: our ability to make offers and deliver on the offers we make to others are skills that can be honed and indisputably lead to new innovations in our work. These are skills that most of us aren’t very good at.

If you haven’t read The Beginner’s Creed, we encourage you to read it now. It provides excellent background to this week’s discussion. You can find it, along with our earlier conversation with Peter, right here.

About Peter Denning
Peter is a Distinguished Professor at the Naval Postgraduate School in Monterey, California. He chairs the Computer Science Department and directs the Cebrowski Institute, an interdisciplinary research center for information innovation. Peter has held previous faculty positions at Princeton, Purdue, and George Mason, and he was founding director for the computer science research institute at NASA Ames.

Links & Notes

Jul 23 2019

42mins

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Goodwill is not a Skill Set: Dr. Menah Pratt-Clarke on shifting our approach to the dialog on diversity and inclusion on campus

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Dr. Menah Pratt-Clarke has dedicated her career as an educator to helping others better understand some of the most charged encounters we face. She is a thought leader in diversity and inclusion and even as her area of study engages in conversations that range from discomfort to rage, her approach to helping her institution find its voice on these issues is one worth understanding.

Dr. Pratt-Clarke joins Howard Teibel on the show today and what starts as a discussion about the role of diversity and inclusion in the education environment turns quickly to our waning collective skill in truly engaging in difficult conversations — from our micro-conversations on social media to dialog among senior leadership.

Dr. Pratt-Clarke and Howard Teibel will each be presenting at this year’s AuditCon — the annual conference of the Association of College and University Auditors — coming up September 15-19, 2019 in Baltimore. Learn more at ACUA.org.

About Dr. Pratt-Clarke
Menah Pratt-Clarke is the Vice President for Strategic Affairs and Diversity, and Professor of Education (with tenure) at Virginia Polytechnic Institute and State University. With twenty-five years of administrative, academic, and legal experience, Dr. Pratt-Clarke has led and managed large-scale institution-wide transformational strategic initiatives at public and private higher education institutions. As a member of the President’s Executive Staff at Virginia Tech, she oversees the Office for Strategic Affairs and the Office for Inclusion and Diversity.

Links & Notes

Jul 09 2019

33mins

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The First Team: Being on the same page as your leadership team

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Who is on your first team?

If I said to you, "tell me about your team", you likely would report about those who are your direct reports. This is not only natural, it's the way we orient ourselves to get our work done. The principle of “Team Number 1”, introduced by Patrick Lencioni, asks you to consider your first team as the person you report to and your peers.

This week on the show, Howard Teibel introduces the first team model through the lens of higher education. Although work is performed within our organizational units, the missing piece is being on the same page with our peers that run other areas within our group. Navigating the "First Team" requires integrating a conversation about what our division wants to accomplish, not just what I want to do with my own team — moving from an I focus to a We focus.

How do your deans collaborate across academic functions? How can your senior leadership team adapt to this first-team principle? This week, we offer a conversation intended to provoke your exploration of these questions. Listen to this with your direct reports and open a discussion about this important topic!

Links & Notes

Jun 28 2019

28mins

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The research speaks: You're probably burned out, and you're not alone

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When our guest today started her career as an educator, 80% of the teachers at her school were new, the result of tectonic turnover resulting from burnout on staff. That experience drove her to leave teaching after just a few years and pursue a career studying educator burnout and the big lesson along the way?

"The more I researched [burnout], the more I realized it wasn't just a pattern in education, but that it was a pattern in health care, social work ... I began to see that it was a nation wide thing. ... Sixty-six percent, two out of three people that you see on a daily basis are burned out."

Dr. Newburgh joins Howard today to share her experience studying burnout and her effort to help high-burnout organizations to create human-centered cultures that are more resilient to overwhelm and stress, higher-functioning, and healthier.

About Dr. Kate Newburgh

Dr. Kate Newburgh is the founder of Deep Practices Consulting, L3C, a social enterprise that creates human-centered systems within your business or organization to foster strong, inspired, and productive workplace cultures. Dr. Newburgh has over a decade of experience in research and systems change. Learn more about Dr. Newburgh at Deep Practices Consulting.

Links & Notes

Jun 11 2019

31mins

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Worlds Opening: Learning to engage in conversations about a future we can’t predict

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All around us, worlds are opening. Whether the result of cultural change or technological disruption, new opportunities present themselves every day that challenge our current state of understanding, comfort, and well-being. As leaders and experts in our respect fields, we know that this robust economy of change presents terrific opportunities, but how do we have conversations about a future we can’t predict? Make no mistake, this is not something we do naturally — or well — without practice.

This week on the show, we’re presenting a few of the significant shifts that have come as the result of new worlds opening. In the process, we highlight clear areas of opportunity for developing our skills in the conversation; avoiding the trap of the immediate solution; and, visualizing yourself as a leader or influencer with the tools to cultivate a mood of positive anticipation and fearlessness in the face of change.

May 28 2019

29mins

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Lessons in vulnerability and candor with Howard Teibel and Lampros Fatsis

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This week on the show, we invite our colleague Lampros Fatsis to explore our Group Coaching program and share lessons learned in personal transformation.

To learn more about Group Coaching Program, click here.

About Lampros Fatsis

Lampros has over 20 years’ experience in organizational change consulting and executive & team coaching. He holds three degrees from MIT and is a Chartered Financial Analyst.

Links & Notes

  • [Learn more about the Teibel Group Coaching Program] 1

May 14 2019

16mins

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Moving Mountains: Provoking Change in Higher Education with Carol Mullaney and Brent Ruben

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This week on the show, Howard Teibel sits down with two esteemed leaders in the higher education space. Carol Mullaney serves as Senior Director for the Offices of Sustainability and Continuous Improvement, and president elect for the Network for Change and Continuous Innovation (NCCI). Brent Ruben is director of the Rutgers Leadership Academy and faculty member at the Robert Wood Johnson School of Medicine and the Graduate School of Education at Rutgers University. His years of contribution change leadership have yielded more than 50 books and 200 journal articles and book chapters to his name.

Carol and Brent join Howard for a conversation on change, provocation, and the evolving macro conversation that comes as we continue to learn to lead change in higher education. This comes as we prepare for the NCCI 20th Annual Conference in Denver Colorado, Moving Mountains: Cultivating Change in Higher Education, July 10–12. Registration is open now.

Links & Notes

Apr 30 2019

42mins

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Exploring WACUBO’s 2019 Annual Conference with Ruth Johnston — Walking the Talk and Dealing with Overwhelm

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Today brings us a new conversation with one of our favorite return guests. Ruth Johnston serves as Vice Chancellor for Planning & Administration for University of Washington Bothell and is a leader in organizational excellence in higher education. What's more, she's third vice president on the WACUBO board of directors, helping the organization bring a vibrant curriculum to business officers in the excellence space.

She joins Howard this week for a conversation in building collaboration between Business and Academic Officers along with useful tips to deal with overwhelm in the workplace, something we all struggle with.  Ruth also gives us a preview of things to come at the WACUBO Annual Conference in Vancouver on May 5-8, 2019. Check out the links in the show notes for more information or visit www.wacubo.org to learn more.

About Ruth Johnston

Ruth Johnston serves as Vice Chancellor for University of Washington Bothell Planning & Administration and provides leadership for administrative, financial, facilities and human resource operations. Dr. Johnston is a longtime University leader, with 37 years of experience in areas including housing and food services, continuing education, human resources, financial management, finance and facilities, and student fiscal services. She most recently served as Associate Vice President and Chief of Staff for the UW Planning & Management, with responsibility for units including organizational excellence, UW Sustainability and the business diversity program.

Dr. Johnston holds a doctorate in organizational development and higher education, a master’s degree in human relations and a bachelor’s in counseling psychology. Ruth serves as second Vice President on the Western Association of College & University Business Officers board of directors. She also teaches a variety of classes and workshops, and consults with higher education institutions and associations and some federal agencies.

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Apr 16 2019

23mins

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Educational Procurement’s Emerging Frontier — NAEP's Krista Ferrell embraces community and change

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NAEP executive director Krista Ferrell hasn’t been on the job long. But she’s already helping to guide the institution in bold new directions in educational procurement leadership. In just a few months, the association will ring in their 98th annual meeting in Kansas City under the theme, Engage! They’re latching onto the values of the vaunted 50-year-old science fiction franchise Star Trek as a means to reinforce the values they share so deeply with the 24th century: creativity, mission, and inclusion.

Howard had the opportunity to talk with Ferrell this week to discuss her vision as a leader of the institution, and about the closing keynote that he’ll be delivering at this year’s annual meeting. It anchors an important shared effort for NAEP, as well: how do we work together toward authentic transformation when we’re so deeply accustomed to incremental change?

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Mar 26 2019

19mins

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The New Normal is Normal Now with NBOA President Jeff Shields

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On the eve of NBOA's 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership. Their conversation centers on the change in the narrative in independent school education as many in the field have adjusted to a new normal, incorporating new models in tuition and financial management across their operations. What’s more, he introduces Business Intelligence for Independent Schools — or BIIS — a tool for NBOA member institutions and business officers to analyze an exhaustive range of financial data and turn it into meaningful information.

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Mar 12 2019

40mins

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Disrupting the Permanent Present with Anouar Majid

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When most of us think of disruption in our institutions, we think of turnover, upheaval, cuts, a future state in which change to the status quo has the potential to negatively impact the team.

Because of that image, we tend to hide from disruption.

Our guest today has no issue confronting the frustrations of higher education, and possesses a unique skill in disrupting stasis with authenticity.

Anouar Majid is a professor of English at the University of New England. However, his titles and accomplishments reach far beyond the campus classroom. Dr. Majid also serves UNE as the Vice President for Global Affairs and Managing Director of UNE Morocco. Additionally, within his role as the VP for Global Affairs, he also conceived and established the university’s campus in Tangier. He is a seemingly inexhaustible contributor to publications ranging from relations between Islam and the the West, culture, and higher education.

Today, he joins us for a conversation that forms the theme of the first part of our year on this show: disruption.

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Jan 10 2019

37mins

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Thinking with your heart, feeling with your brain — Sustainability in Higher Education with Gil Friend

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As a leader in higher education, you’ve undoubtedly been involved in sustainability projects across your institution. From recycling services to new architecture and design, we’re doing our best to adapt to a new sustainability orientation. But these practical applications, while noble, may not be sufficient to lead to universal, long-term, established change.

It’s not easy to learn how to have these provocative conversations, let alone learn how to lead them. Our guest this week occupies a unique leadership position in the field of sustainability and brings a perspective that can help us change the way we take part in sustainable leadership.

Gil Friend is a systems ecologist and business strategist with more than 40 years experience in business, communications, and environmental innovation. He’s one of the very founders of the sustainability movement, in fact, and was one of five inaugural members of the sustainability hall of fame of the International Society of Sustainability Professionals. According to the Guardian, “he’s one of the 10 most influential sustainability voices in America.”

Gil helps us to lead from a new perspective, to open a community to take part in a larger conversation, to think with your heart, and feel with your brain.

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Nov 29 2018

37mins

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From Ladders to Drones to a Culture of Authentic Collaboration

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Larry Levine leads the information technology organization for University of Colorado at Boulder. Scott Munson leads the information technology group for the University of Colorado system. Between the two, University of Colorado IT has ushered in a new era of collaboration that embraces not just their teams, but departments and functions that span the University.

And yet, collaboration is a tricky word. What Munson and Levine discovered was that while they had been cooperating between departments — completing tasks, checking boxes, et cetera — it was rare that the departments came together to innovate toward solutions to their biggest challenges, if it happened at all.

Working with Teibel Education, using Pixar’s approach to cultivating an exceptional brand, Levine and Munson embarked on a journey of creativity that spanned the campus leading to just the sort of innovative solutions to challenges and sparking a transformative energy of inclusion and progress.

This week, Levine and Munson join Howard Teibel in a conversation about their efforts to increase collaboration and trust, and to discuss the successes they’ve experienced together so far. And make no mistake, while this project started in the University’s IT operations, it most certainly did not end there. This is a conversation about big ideas and truly transformational relationships. We invite you to take some time to listen to the conversation today and ask yourself: where will you start the change on your campus?

Oct 30 2018

20mins

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Cultivating Emotional Resiliency

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Leadership is about orchestrating our people to coordinate actions toward a shared vision. How we speak our intentions to those around us can have either positive or negative impact to achieve our goals.

This week on the show, we’re talking about emotional resiliency, a rarely discussed construct for education leaders. Learning how to show up as emotionally resilient is the backbone to navigating uncertainty and leading others to a future that addresses the concerns of those we serve. Resiliency includes orchestrating mood and developing a discipline to speak and listen with clarity and conviction.

Our conversation this week is just a peek through the door. For a deeper dive, make sure to see Howard’s presentation, Leadership without losing your mind! — Emotional Resiliency and High Performance Teams, at the EACUBO 2018 Annual Meeting in Buffalo this weekend. For more information on the conference, visit EACUBO.org.

Oct 16 2018

21mins

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The Best Story Wins in Film ... and Higher Ed

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Walking into a darkened theater, settling in for a great movie, you expect to be moved. You expect to join the rest of the audience for an emotional roller coaster ride. You might even expect to learn a little something about yourself and your relationship to the world around you along the way.

All of this happens thanks to the craft and skill of creators like our guest today. With their deep understanding of how we process symbols and archetypes, they’re able to take us on this journey make us feel rewarded for their gentle — albeit intentional — manipulation.

Former Pixar story artist Matthew Luhn believes the same craft and skill that he honed over 25 years telling stories for Pixar and The Simpsons can be put to work for the rest of us. For Matthew, anyone seeking to inspire movement and change can do just that with a little study and practice in the power of the narrative. He makes his case in his new book The Best Story Wins: How to Leverage Hollywood Storytelling in Business and Beyond, and he joins us today to talk about story, disruption, and challenging norms.

Links & Notes

Oct 02 2018

38mins

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iTunes Ratings

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Professional, Practical and Purposeful

By Raven.Storm - May 13 2018
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Howard Teibel and Peter Wright engage in a lighthearted and professional commentary which provides critical information and strategies to target real-life scenarios addressing change in the educational setting. Howard's impressive depth of knowledge, coupled with his ability to effectively communicate with all levels of stakeholders in a way in which everyone can understand the direct application, is remarkable. Regardless of your level of management, there is practical knowledge and purposeful strategies in every episode to be executed immediately.

The Balanced Scorecard

By Matthew Nautis - May 31 2012
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Getting Started with the Balanced Scorecard was a really good episode. Thanks for keeping it real and telling it like it really is.