Ranked #1
188 : Founder Friday! w/ Jon Allen of Onyx Coffee Lab
188 : Founder Friday! w/ Jon Allen of Onyx Coffee Lab
In just 7 years, Onyx Coffee Lab has become one of the industry's most recognizable, respected, and progressive coffee c... Read more
28 Nov 2019
•
1hr 9mins
Ranked #2
094 : How to Map it Forward w/ Lee Safar : Coffee career planning, setting goals, dysfunctional behavior, stop blaming, becoming professional, running a better business, increase wages
094 : How to Map it Forward w/ Lee Safar : Coffee career planning, setting goals, dysfunctional behavior, stop blaming, becoming professional, running a better business, increase wages
We all want a fulfilling career in coffee but often times we feel trapped and disappointed with where we are and cannot ... Read more
12 Jun 2018
•
1hr 2mins
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Ranked #3
110 : A conversation w/ Matt Perger of Barista Hustle : Coffee education, standards, research, problem solving , barista training
110 : A conversation w/ Matt Perger of Barista Hustle : Coffee education, standards, research, problem solving , barista training
Coffee education can often be a mixed bag. While resources presenting information on coffee and barista work abound, it ... Read more
11 Sep 2018
•
1hr 3mins
Ranked #4
206 : The Emotional and Social Impact of the Cafe Space w/ Noa Berger
206 : The Emotional and Social Impact of the Cafe Space w/ Noa Berger
The cafe is an institution of our social lives. More than just a spot to grab a quick coffee, the coffee shop is a place... Read more
10 Mar 2020
•
1hr 10mins
Most Popular Podcasts
The Joe Rogan Experience
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Ranked #5
063 : What Your Roaster Wants You to Know w/ Rob Hoos : learning about roasting, roasters and baristas communicating with mutual respect, keeping water quality and ratio in mind, serving and roasting for your customers
063 : What Your Roaster Wants You to Know w/ Rob Hoos : learning about roasting, roasters and baristas communicating with mutual respect, keeping water quality and ratio in mind, serving and roasting for your customers
There are a ton of factors that influence the flavor of coffee. Some of the most significant factors happen during the r... Read more
19 Dec 2017
•
1hr 5mins
Ranked #6
104 : How to Deliver Difficult Feedback w/ Tom Henschel : Why is it hard to give feedback, how to effectively give difficult feedback, 4 steps process model, developing your coffee shop staff, coaching, follow through
104 : How to Deliver Difficult Feedback w/ Tom Henschel : Why is it hard to give feedback, how to effectively give difficult feedback, 4 steps process model, developing your coffee shop staff, coaching, follow through
Giving feedback is not an easy task. We often psych ourselves out and/or procrastinate on delivering it, dreading the co... Read more
7 Aug 2018
•
56mins
Ranked #7
004 : Leadership in the Cafe: 10 Steps to Being a People First Leader
004 : Leadership in the Cafe: 10 Steps to Being a People First Leader
In this episode you and I get to discuss some practical leadership practices for the shop to help you keep people first.... Read more
17 Jan 2017
•
45mins
Ranked #8
140 : A Conversation w/ Erika Vonie, Director of Coffee at Trade Coffee : Professional journey, challenges of retail, green buying, learning about coffee, finding the right fit, how to make a global impact, valuing yourself, competition highs and lows
140 : A Conversation w/ Erika Vonie, Director of Coffee at Trade Coffee : Professional journey, challenges of retail, green buying, learning about coffee, finding the right fit, how to make a global impact, valuing yourself, competition highs and lows
I am so excited to welcome Erika Vonie to the show! Erika is the Director of Coffee for Trade Coffee and she is the prof... Read more
25 Feb 2019
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1hr 7mins
Ranked #9
Gentrification 2 Ways : Exploring a mentality practiced in cafe leadership that is a microcosm of gentrification / staff culture /neighborhood needs / conversation not monologue
Gentrification 2 Ways : Exploring a mentality practiced in cafe leadership that is a microcosm of gentrification / staff culture /neighborhood needs / conversation not monologue
SHIFT BREAK #6 : Today we are exploring a mentality practiced in cafe leadership that is a microcosm of gentrification. ... Read more
21 Jun 2018
•
9mins
Ranked #10
152 : Jen Apodaca : Essential Advice for Starting a Roastery
152 : Jen Apodaca : Essential Advice for Starting a Roastery
So you want to start a coffee roastery. Well there is a lot that goes into it and an overwhelming amount of information ... Read more
6 May 2019
•
56mins
Ranked #11
185 : Exploring the La Marzocco Cafe w/ Amy Hattemer and Carolyn Reddy
185 : Exploring the La Marzocco Cafe w/ Amy Hattemer and Carolyn Reddy
One of the world's most compelling cafes is also run by one of the world most iconic and trusted espresso machine compan... Read more
11 Nov 2019
•
1hr 18mins
Ranked #12
123 : The 10 Essentials of a Barista Manual! : Writing an effective coffee shop manual, barista communication, management and leadership responsibility, casting vision, details of preparations, service, hospitality, dealing with harassment
123 : The 10 Essentials of a Barista Manual! : Writing an effective coffee shop manual, barista communication, management and leadership responsibility, casting vision, details of preparations, service, hospitality, dealing with harassment
The Barista Manual, The Book of Knowledge, That Binder That Never Gets Updated...whatever you call it there is usually s... Read more
27 Nov 2018
•
36mins
Ranked #13
115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements, challenges and benefits
115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements, challenges and benefits
Mobile coffee service is an incredibly important element to a successful coffee operation. Be it farmers markets, lunche... Read more
9 Oct 2018
•
41mins
Ranked #14
101 : Avoiding Legal Pitfalls in Coffee Retail w/ Marshall Fuss, Attorney at Law : Coffee shop leases, business types, build out, partnerships, raising capital, and trademarks
101 : Avoiding Legal Pitfalls in Coffee Retail w/ Marshall Fuss, Attorney at Law : Coffee shop leases, business types, build out, partnerships, raising capital, and trademarks
There are countless details that go into setting up a great coffee shop. At the top of the list of priorities are the le... Read more
23 Jul 2018
•
1hr 2mins
Ranked #15
055 : Jared Truby of Cat & Cloud Coffee / Keys to Personal Growth & Development : Talking about personal development, learning from outside resources, vulnerability, striving for greatness, in barista and coffee work
055 : Jared Truby of Cat & Cloud Coffee / Keys to Personal Growth & Development : Talking about personal development, learning from outside resources, vulnerability, striving for greatness, in barista and coffee work
Pursuing personal growth and development is one of the cornerstones of success and fulfillment in work and in life. Ofte... Read more
31 Oct 2017
•
57mins
Ranked #16
169 : Designing the Guest Experience w/ Dr. Lisa Waxman
169 : Designing the Guest Experience w/ Dr. Lisa Waxman
The design of your shop communicates the level of care you have for your customer and the community. Crafting the detail... Read more
11 Aug 2019
•
54mins
Ranked #17
083 : 6 Essential Books for Your Professional Development / Foundational ideas and knowledge that will set you up for success and fulfillment in coffee.
083 : 6 Essential Books for Your Professional Development / Foundational ideas and knowledge that will set you up for success and fulfillment in coffee.
I love recommending great books! In this episode we talk about 6 books that I think are critical to your professional de... Read more
10 Apr 2018
•
31mins
Ranked #18
196 : Understanding Consumer Preferences w/ Peter Giuliano
196 : Understanding Consumer Preferences w/ Peter Giuliano
Learning about consumer trends and preferences keeps us sharp and relevant. How well our shops do will have a huge impac... Read more
13 Jan 2020
•
1hr 5mins
Ranked #19
2 Qualities of Quality Baristas
2 Qualities of Quality Baristas
There are many qualities that contribute to being a solid professional in the coffee shop. Today we are going to focus o... Read more
3 Oct 2019
•
11mins
Ranked #20
028 : Why it's OK to be the Boss w/ Bruce Tulgan : A guide for defining and fighting the under-management epidemic in your so you can be the manager your baristas, staff, and shop need.
028 : Why it's OK to be the Boss w/ Bruce Tulgan : A guide for defining and fighting the under-management epidemic in your so you can be the manager your baristas, staff, and shop need.
Today we are talking with noted author, speaker, and researcher, Bruce Tulgan about his powerful book, "It's Ok to be th... Read more
30 May 2017
•
51mins
