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The Mind Tools L&D Podcast

The Mind Tools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.

Weekly hand curated podcast episodes for learning

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108 — What is the proper role of L&D?

Everyone loves workplace learning. It means two days away from the office with the potential for a decent lunch! But it shouldn't actually involve 'learning', should it? In this week's episode of The GoodPractice Podcast, Nick Shackleton-Jones from PA Consulting joins Ross G and Owen to ask if we need to reposition workplace learning so that it can truly make a difference in our colleagues' lives. We ask what 'proper' L&D would look like, and discuss the importance of discomfort. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @ShackletonJones. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Nick blogs on LinkedIn at www.linkedin.com/in/shackletonjones/detail/recent-activity/posts. PA Consulting can be found at www.paconsulting.com. The blog post on feedback that Nick mentioned can be found at: https://www.linkedin.com/pulse/stop-giving-feedback-start-asking-nick-shackleton-jones/. For a crash course on Piaget's theory of assimilation, visit the Wikipedia page at: https://en.wikipedia.org/wiki/Piaget%27s_theory_of_cognitive_development#Assimilation_and_Accommodation. The interview with James Dyson that Owen discussed is at: https://www.recode.net/2018/6/16/17114742/james-dyson-design-technology-vacuum-interview. Ross' examples of New York soda jerk lingo were taken from an article on Atlas Obscura: https://www.atlasobscura.com/articles/soda-jerk-slang 

37mins

14 Aug 2018

Rank #1

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182 — What we learned at LT 2020

Learning Technologies is one of the biggest industry conferences in the L&D calendar. But what did we learn from attending? This week on The Good Practice Podcast, Nicola Boyle, James McLuckie and Gemma Towersey discuss their highlights and key takeaways from the conference. In the episode we discuss: Personalisation The ethics of AI Getting back to the basics of learning design Show notes The Good Practice podcast episode that James referenced, featuring Nick Robinson, was episode 89 'Introducing Learning Design' - https://podcast.goodpractice.com/89-introducing-learning-design To find out more about Learning Technologies 30 under 30 -https://www.learningtechnologies.co.uk/learning-thirty-under-30 Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW James McLuckie @JamesMcLuckie Gemma Towersey @gemmatowersey You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

23mins

18 Feb 2020

Rank #2

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128 — How do I develop learning agility?

As more jobs become automated and the way we work changes, there's a need to constantly adapt. So this week on The GoodPractice Podcast, we're looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn. Ross G, Owen and Giorgio are joined by Learn2Learn founder Arun Pradhan to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson, @CoachGiorgio and @ArunZPradhan. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You can find out more about Arun at arunpradhan.com, or visit learn2learnapp.com. The book Arun mentioned was Atomic Habits, by James Clear: https://jamesclear.com/atomic-habits The article Owen discussed on the productivity gap is available at: https://www.ft.com/content/017a99aa-fc72-11e8-ac00-57a2a826423e We also made reference to Mirjam Neelen's appearance on this show, way back in episode 106: http://podcast.goodpractice.com/106-evidence-based-ld

40mins

15 Jan 2019

Rank #3

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85 — In defence of microlearning

This week’s podcast covers the thorny topic of microlearning. We struggle to even define microlearning, so does the term have any real value? Is it ‘chunking’? ‘Performance support’? Can we agree on a definition that makes it useful? If so, what is it, and how can we help clients understand it? Ross G and Owen thrash out the answers with microlearning aficionado Shannon Tipton. If you'd like to share your thoughts on the show, you can tweet us @rossgarnerGP, @owenferguson, and @stipton. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. The EHRC article Owen mentions is here: https://www.equalityhumanrights.com/en/our-work/news/employers-dark-ages-over-recruitment-pregnant-women-and-new-mothers And the crosstabs that break down the data are here: https://d25d2506sfb94s.cloudfront.net/cumulus_uploads/document/aik7dvvqb0/YG-Archive-041217-Equality%20and%20Human%20Rights%20Commission.pdf You can listen to the Freakonomics podcast on the Uber gender pay gap report here: http://freakonomics.com/podcast/what-can-uber-teach-us-about-the-gender-pay-gap/ Shannon’s article about the gender pay gap in restaurants is here: https://www.bonappetit.com/story/line-cook-nycs-fanciest-restaurants/amp And the article regarding competency and leadership models is here: https://www.forbes.com/sites/mikemyatt/2013/03/28/the-most-common-leadership-model-and-why-its-broken/#23e8a94f51d6

42mins

6 Mar 2018

Rank #4

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7 — What can L&D learn from marketing?

This week, Marketing Manager Paul Gray and Online Instructional Designer Ross Garner speak to Ross Dickie about the lessons L&D can learn from the world of marketing.  There's also the return of our feature 'What I learned this week', followed by some practical tips for developing your personal brand. If you have any thoughts on the show, you can find us on Twitter @paullyv71, @RossGarnerGP and @ross__dickie . You can also tweet @GoodPractice or visit http://www.goodpractice.com/home/

33mins

5 Jul 2016

Rank #5

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59 — How can L&D support performance?

We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences. If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Will Thalheimer's review of eLearning effectiveness can be found at: http://www.willatworklearning.com/2017/08/major-research-review-on-elearning-effectiveness.html And Ross' reference to control groups in Daniel 1:12 is available at: http://www.badscience.net/2010/05/politicians-can-divine-which-policy-works-best-by-using-their-special-magic-politician-beam/ For more on Axonify see: https://axonify.com/ And JD blogs at: http://www.learngeek.co/ 

40mins

22 Aug 2017

Rank #6

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99 — Show Your Work

Have you ever completed a project, only to find that someone else had already done it? Have you ever spent hours trying to learn something new, only to find that the person across the hall could have explained it in two minutes?  On this week's show, Ross D and James are joined by author Jane Bozarth to discuss social learning and the challenges of managing knowledge in organisations. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @JamesMcluckie or @JaneBozarth. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Jane's latest book, Show Your Work, is available here.

34mins

12 Jun 2018

Rank #7

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146 — How do people learn?

This week on The GoodPractice Podcast, we're talking fundamentals: how do people learn? Nick Shackleton-Jones joins Ross G and Owen to discuss his new book, How People Learn, in which he argues that people don't learn anything if they don't care. Or, to put it in Nick's term, if they don't have an 'affective response'. What does this mean and how should Nick's insights change our approach to designing courses, resources and experiences? Also: we argue about e-learning for ten minutes. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @ShackletonJones. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. Nick's book, How People Learn, is available from Amazon at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Or from the Kogan Page website: https://www.koganpage.com/product/how-people-learn-9780749484705 This episode was reference-heavy, but in most part the references can be found in Nick's book. The TED Radio Hour episode Ross recommended was 'Jumpstarting Creativity', online at: https://www.npr.org/programs/ted-radio-hour/719553183/jumpstarting-creativity The source for the London tube study was: http://cep.lse.ac.uk/pubs/download/cp455.pdf The product Owen discussed was GitPrime: https://www.gitprime.com/ 

47mins

20 May 2019

Rank #8

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118 — How do you develop a remote workforce?

Technology has made remote working a reality in many organisations, unchaining us from our desks and freeing us to get stuff done no matter where we are. But what does that mean for learning? How do you develop a workforce dispersed across different regions and time zones?  To help answer this question, Ross D is joined by Jonny Anderson and Stewart Hardie from GoodPractice, alongside return-guest Gina Lodge, CEO of the Academy of Executive Coaching. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @biofractal, @shardie15 or @theaoec. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. The book Gina mentioned is Remote: Office Not Required by Jason Fried and David Heinemeier Hansson. To learn more about the AoEC, visit their website.  

41mins

22 Oct 2018

Rank #9

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46 — Building an online learning community for L&D

This week on the GoodPractice Podcast: building an online learning community can be difficult. How do you encourage people to sign up? And how do you make them stay? Ross and Owen speak to Mike Collins and Ady Howes from DPG to learn about their experience with the DPG Community. Then, in part two, we take a look at Facebook's moderation guidelines to ask if there's anything to be learned for online learning communities in the workplace? If you want to share your thoughts on anything we discussed on the show, you can tweet @OwenFerguson, @RossGarnerGP, @AdyHowes or @Community_Mike. You can also tweet @GoodPractice or @GoodPracticeAUS, or visit www.goodpractice.com. Facebook's secret rules and guidelines were covered by The Guardian at: https://www.theguardian.com/news/2017/may/21/revealed-facebook-internal-rulebook-sex-terrorism-violence. The article Owen referenced on film ratings can be found at: https://medium.freecodecamp.com/whose-reviews-should-you-trust-imdb-rotten-tomatoes-metacritic-or-fandango-7d1010c6cf19?gi=1549fcfc768b. You can find out more about DPG, and join the Community, at dpgplc.co.uk.

36mins

23 May 2017

Rank #10

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83 — You shouldn't go near machine learning

Machine learning means that computers can teach themselves without the help of a human programmer, offering tremendous opportunities for justice, medicine and - more everyday - Netflix recommendations. In Learning and Development, it's often cited as the hot new tech. But is our industry ready to embrace such technology? Do we need it? And are we truly making the most of the existing technology we already have? Appitierre co-founder Wes Atkinson returns to discuss with Justin and Owen. If you'd like to share your thoughts on the show, you can tweet us @WriterJustin, @OwenFerguson, and @WesAtkinsonUK. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. For more from Wes and Appitierre, see appitierre.com. Google's difficulty with image-recognition was recently revisited by Wired at: https://www.wired.com/story/when-it-comes-to-gorillas-google-photos-remains-blind/ Owen's book recommendation was Enlightenment Now by Steven Pinker. The augmented writing app that Owen mentioned, used to create better job descriptions, was Textio. It's available at: https://textio.com

37mins

20 Feb 2018

Rank #11

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51 — How does your L&D function compare with top performers?

At GoodPractice, we're big fans of research-based decision-making. So today on the show, we're speaking to Laura Overton from Towards Maturity. Towards Maturity's annual benchmark gives you an opportunity to reflect on your department's achievements, then compares your performance with every other participating organisation. By doing so, you can come up with a plan for where to go next and learn what works for top performers. If you'd like to share your thoughts on the show, you can find Laura on Twitter @LauraOverton, Peter @PeterCasebow, and Ross @RossGarnerGP. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. You can take part in the Towards Maturity Benchmark by visiting: towardsmaturity.org/benchmark. The academic paper Ross referenced, on the impact of visualised performance data on learner motivation, was: Gašević, D., Dawson, S., Siemens, G. 2015. Let’s not forget: Learning analytics are about learning. TechTrends, vol 59, no. 1, pp. 64. It's available at: www.research.ed.ac.uk/portal/files/19113410/techtrends2015.pdf And for more on Working Out Loud circles, see: workingoutloud.com/circle-guides.

34mins

27 Jun 2017

Rank #12

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9 — Overcoming a fear of failure

This week, Cat MacLeod is joined by Owen Ferguson and Justin Anderson to discuss ways of overcoming a fear of failure. There's also the return of 'What I learned this week', as well as some useful tips on how to recover from a mistake. If you'd like to share your thoughts on the show, you can get in touch with us on Twitter: @CatGoodPractice @owenferguson, and @WriterJustin . You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/

30mins

19 Jul 2016

Rank #13

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170 — Everything you always wanted to know about learning

Back in Episode 150, the CIPD's Andy Lancaster told us he was writing a book. Now that he's written that book, Driving Performance Through Learning, we thought we'd invite him back to chat about it.  This week on the podcast, Andy joins Ross D and Owen to discuss everything you always wanted to know about learning (but were afraid to ask). We cover: the changing role of L&D professionals the impact of technology as an approach to supporting workplace performance the factors required to support workplace social networks If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @owenferguson, and @AndyLancasterUK. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You can get hold of Driving Performance Through Learning at https://www.koganpage.com/product/driving-performance-through-learning-9780749497439 If you order a copy before the end of November and enter the code AHRDL15 at checkout, you'll receive 15% off your purchase. Fellow basketball nerds can geek out over FiveThirtyEight's new statistical metric here: https://fivethirtyeight.com/features/introducing-raptor-our-new-metric-for-the-modern-nba/ For more on 'America in One Room', you can check out the Helena website: https://helena.org/projects/america-in-one-room

42mins

5 Nov 2019

Rank #14

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116 — What makes a good learning leader?

This week on the GoodPractice Podcast, Ross D and Owen are joined by Mike Prokopeak, Editor in Chief at Chief Learning Officer magazine, to discuss what it takes to be a great learning leader.  If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @owenferguson and @Prokotweet.   To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. If you're interested in checking out the Chief Learning Officer Breakfast Club Podcast for yourself, you can listen to all the episodes at clobreakfastclub.com

38mins

9 Oct 2018

Rank #15

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132 — How can I use storytelling to engage learners?

It's widely accepted that storytelling can be a powerful tool for L&D professionals. But what do we actually mean when we talk about storytelling and how does it apply to learning design?  This week on the podcast Ross D and James are joined by guest Stephanie Hubka of Protos Learning. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @JamesMcLuckie and @StephanieHubka. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. Information on Stephanie's session at ATD 2019 can be found here.  You can watch Luke Merrick's storytelling webinar on the ELN website. The article Stephanie mentions about the relationship between learning and discomfort can be found on Inc.com. The travel website Stephanie runs with her husband is called Road Unraveled. 

36mins

11 Feb 2019

Rank #16

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176 — It's a Wonderful Lifelong Learning

This week on The GoodPractice Podcast, it's the return of our much beloved Christmas episode! This year, GoodPractice guardian angels Nicola, Owen, Ross G and Ross D share their favourite clips from the past year in an effort to help Bedford Falls' own George Bailey rediscover his love of learning and development. We discuss: the L&D community behaviour change remote working learning analytics and women in learning. The episodes we referenced were: Podcast 150 — Live from London: The past, present and future of learning!, with Andy Lancaster (https://www.goodpractice.com/blog/podcast-150-live-from-london-the-past-present-and-future-of-learning) Podcast 137 — What will be hot in workplace L&D in 2019?, with Don Taylor (https://www.goodpractice.com/blog/podcast-137-what-will-be-hot-in-workplace-ld-in-2019) Podcast 168 — Inside ‘Messengers’: Are attractive people more believable?, with Joseph Marks (https://www.goodpractice.com/blog/podcast-168-inside-messengers-are-attractive-people-more-believable) Podcast 157 — Why should we care about behaviour change?, with Julie Dirksen (https://www.goodpractice.com/blog/podcast-157-why-should-we-care-about-behaviour-change) Podcast 152 — How can we support remote workers?, with Chris Coladonato (https://www.goodpractice.com/blog/podcast-152-how-can-we-support-remote-workers) Podcast 158 — Attention spans: With apologies to goldfish, with Jonathan Marshall (https://www.goodpractice.com/blog/podcast-158-attention-spans-with-apologies-to-goldfish) Podcast 163 — Evidence: The No. 1 L&D detective agency, with Rob Briner (https://www.goodpractice.com/blog/podcast-163-evidence-the-no-1-ld-detective-agency) Podcast 145 — Women in learning special, with Barbara Thompson and Sharon Kaliouby (https://www.goodpractice.com/blog/podcast-145-women-in-learning-special) Referenced, but not played, were: Podcast 146 — How do people learn?, with Nick Shackleton-Jones (https://www.goodpractice.com/blog/podcast-146-how-do-people-learn) Podcast 171 — If only I had the time: achieving work-life balance, with Stephanie Hubka (https://www.goodpractice.com/blog/podcast-171-if-only-i-had-the-time-achieving-work-life-balance)  In What I Learned This Week, we discussed: quadratic voting, explained in more detail at: https://en.wikipedia.org/wiki/Quadratic_voting In Our Time's podcast on coffee: https://www.bbc.co.uk/programmes/m000c4x1 David D'Souza's daughters planet rap: https://twitter.com/dds180/status/1205438446921306112 With apologies to James Stewart and Frank Capra.

44mins

16 Dec 2019

Rank #17

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141 — How do we go beyond the course?

Structured courses are great for learning new skills, but they also tend to be expensive, time-consuming and focused on teaching content that most workers don't need. So why are they our 'go-to' solution for every L&D challenge? This week on The GoodPractice Podcast, Ross G and Owen discuss alternatives to 'the course' with Qunnivation's Clark Quinn. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @Quinnovator.  To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You can read more from Clark at quinnovation.com or learnlets.com. His book, Revolutionize Learning and Development, can be found at revolutionizelnd.com. This week, Owen recommended The Economist piece 'Mistakes: We've drawn a few', online at: https://medium.economist.com/mistakes-weve-drawn-a-few-8cdd8a42d368 And Ross recommended Isaac Asimov's I, Robot, a science fiction short story collection about troubleshooting that's more fun than it sounds. Available from Amazon and other book shops: https://www.amazon.co.uk/I-Robot-Isaac-Asimov/dp/000753227X 

41mins

15 Apr 2019

Rank #18

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4 — Inside the Heads of UK Managers

This week, Owen, Ross and Justin sit down to discuss the latest GoodPractice report: 'Inside the Heads of UK Managers'.  If you have any comments on the report, you can get in touch with us on Twitter: @owenferguson, @RossGarnerGP and @WriterJustin You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/

31mins

14 Jun 2016

Rank #19

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148 — Can we get over 'shiny object syndrome'?

In Learning & Development, we love shiny objects: VR, AR, microlearning - surely one of these tools will turn out to be the key to unlocking higher performance? In this episode of The GoodPractice Podcast, Ross G and Owen are joined by Axonify's JD Dillon to discuss. We explore the attraction of the 'silver bullet', the conditions that have created this mindset, and vendors' responsibility to have more nuanced conversations with prospective clients. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @JD_Dillon. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. To find out more about JD, see learngeek.co. Axonify at are: axonify.com This episode was inspired by an article JD wrote for Learning Solutions at: https://learningsolutionsmag.com/articles/in-real-life-get-rid-of-the-boxes If you want to know more about ornamental hermits, see: https://www.atlasobscura.com/articles/the-history-of-hermits-in-gardens IMDb reviews for Game of Thrones last and lowest-rated episode can be read here: https://www.imdb.com/title/tt6027920/reviews?ref_=tt_urv As an editorial insert from Ross, those reviewers are totally wrong and in years to come the ending will be held up as a masterpiece that has been foreshadowed for eight seasons. And finally, the Axonify Phoomba can be seen in this tweet from @MelMilloway: https://twitter.com/MelMilloway/status/1130475243548680192?s=20 

42mins

4 Jun 2019

Rank #20