Cover image of The Good Practice Podcast
(13)
Business
Careers
Management

The Good Practice Podcast

Updated 9 days ago

Business
Careers
Management
Read more

The Good Practice podcast from Emerald Works is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show, featuring regular appearances from members of the Emerald Works team, plus the occasional special guest, gets right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, get critical insights into the world of work, learning and performance.

Read more

The Good Practice podcast from Emerald Works is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show, featuring regular appearances from members of the Emerald Works team, plus the occasional special guest, gets right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, get critical insights into the world of work, learning and performance.

iTunes Ratings

13 Ratings
Average Ratings
12
1
0
0
0

Empowering and entertaining!

By JoshCrist - Nov 18 2019
Read more
Empowering your employees and team members to perform at their best consistently requires looking at more than just productivity - and this podcast delivers so many different perspectives, ideas and inspiring voices to support you on that journey towards total optimization. I love the style of each episode and the variety of guests creates a multi-faceted perspective that lends itself to how work, performance and culture are evolving. Highly recommend listening and subscribing to GoodPractice today!

Multi-dimensional Perspective

By Big L Learning - Jan 24 2019
Read more
Each week the GoodPractice team takes a mundane learning and development topic and brings a fresh perspective, asking insightful questions, and challenging common notions. If only the profession had this ability from the beginning. We'd surely have progressed far further, faster. Well worth a weekly listen -- and don't be fooled by the titles. Most conversations go into far more interesting spaces.

iTunes Ratings

13 Ratings
Average Ratings
12
1
0
0
0

Empowering and entertaining!

By JoshCrist - Nov 18 2019
Read more
Empowering your employees and team members to perform at their best consistently requires looking at more than just productivity - and this podcast delivers so many different perspectives, ideas and inspiring voices to support you on that journey towards total optimization. I love the style of each episode and the variety of guests creates a multi-faceted perspective that lends itself to how work, performance and culture are evolving. Highly recommend listening and subscribing to GoodPractice today!

Multi-dimensional Perspective

By Big L Learning - Jan 24 2019
Read more
Each week the GoodPractice team takes a mundane learning and development topic and brings a fresh perspective, asking insightful questions, and challenging common notions. If only the profession had this ability from the beginning. We'd surely have progressed far further, faster. Well worth a weekly listen -- and don't be fooled by the titles. Most conversations go into far more interesting spaces.
Cover image of The Good Practice Podcast

The Good Practice Podcast

Latest release on May 26, 2020

Read more

The Good Practice podcast from Emerald Works is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show, featuring regular appearances from members of the Emerald Works team, plus the occasional special guest, gets right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, get critical insights into the world of work, learning and performance.

Rank #1: 108 — What is the proper role of L&D?

Podcast cover
Read more

Everyone loves workplace learning. It means two days away from the office with the potential for a decent lunch! But it shouldn't actually involve 'learning', should it?

In this week's episode of The GoodPractice Podcast, Nick Shackleton-Jones from PA Consulting joins Ross G and Owen to ask if we need to reposition workplace learning so that it can truly make a difference in our colleagues' lives. We ask what 'proper' L&D would look like, and discuss the importance of discomfort.

If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @ShackletonJones.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus.

Nick blogs on LinkedIn at www.linkedin.com/in/shackletonjones/detail/recent-activity/posts. PA Consulting can be found at www.paconsulting.com.

The blog post on feedback that Nick mentioned can be found at: https://www.linkedin.com/pulse/stop-giving-feedback-start-asking-nick-shackleton-jones/.

For a crash course on Piaget's theory of assimilation, visit the Wikipedia page at: https://en.wikipedia.org/wiki/Piaget%27s_theory_of_cognitive_development#Assimilation_and_Accommodation.

The interview with James Dyson that Owen discussed is at: https://www.recode.net/2018/6/16/17114742/james-dyson-design-technology-vacuum-interview.

Ross' examples of New York soda jerk lingo were taken from an article on Atlas Obscurahttps://www.atlasobscura.com/articles/soda-jerk-slang 

Aug 14 2018

37mins

Play

Rank #2: 183 — L&D... for L&D

Podcast cover
Read more

Working in L&D, we spend a lot of time focusing on the development of others. But how much time do we spend thinking about our own development?

This week on the Good Practice Podcast, Ross Garner and Owen Ferguson are joined by Lightbulb Moment's Jo Cook to discuss: 

  • the benefits of formal training for L&D professionals
  • the value of experience over expertise
  • how people working in L&D can support each other.

Show notes

The book Owen recommends is Shape Up by Ryan Singer, and it can be found at: https://basecamp.com/shapeup

The article Jo mentions regarding the demise (or not) of the smartphone is available at: https://www.trustedreviews.com/opinion/fast-charge-over-for-smartphones-3973705

The Exponent podcast can be found at: exponent.fm

How Will You Measure Your Life by Clayton Christensen is available at: https://www.amazon.co.uk/How-Will-Measure-Your-Life/dp/0007449151

To find out more about Jo's work, head over to her website: https://www.lightbulbmoment.online/

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Feb 25 2020

38mins

Play

Rank #3: 128 — How do I develop learning agility?

Podcast cover
Read more

As more jobs become automated and the way we work changes, there's a need to constantly adapt. So this week on The GoodPractice Podcast, we're looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn.

Ross G, Owen and Giorgio are joined by Learn2Learn founder Arun Pradhan to discuss.

If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson, @CoachGiorgio and @ArunZPradhan.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

You can find out more about Arun at arunpradhan.com, or visit learn2learnapp.com.

The book Arun mentioned was Atomic Habits, by James Clear: https://jamesclear.com/atomic-habits

The article Owen discussed on the productivity gap is available at: https://www.ft.com/content/017a99aa-fc72-11e8-ac00-57a2a826423e

We also made reference to Mirjam Neelen's appearance on this show, way back in episode 106: http://podcast.goodpractice.com/106-evidence-based-ld

Jan 15 2019

40mins

Play

Rank #4: 85 — In defence of microlearning

Podcast cover
Read more

This week’s podcast covers the thorny topic of microlearning. We struggle to even define microlearning, so does the term have any real value? Is it ‘chunking’? ‘Performance support’? Can we agree on a definition that makes it useful? If so, what is it, and how can we help clients understand it?

Ross G and Owen thrash out the answers with microlearning aficionado Shannon Tipton.

If you'd like to share your thoughts on the show, you can tweet us @rossgarnerGP, @owenferguson, and @stipton.

You can also find us @GoodPractice or @GoodpracticeAus.

To find out more about GoodPractice, visit goodpractice.com.

The EHRC article Owen mentions is here: https://www.equalityhumanrights.com/en/our-work/news/employers-dark-ages-over-recruitment-pregnant-women-and-new-mothers

And the crosstabs that break down the data are here: https://d25d2506sfb94s.cloudfront.net/cumulus_uploads/document/aik7dvvqb0/YG-Archive-041217-Equality%20and%20Human%20Rights%20Commission.pdf

You can listen to the Freakonomics podcast on the Uber gender pay gap report here: http://freakonomics.com/podcast/what-can-uber-teach-us-about-the-gender-pay-gap/

Shannon’s article about the gender pay gap in restaurants is here: https://www.bonappetit.com/story/line-cook-nycs-fanciest-restaurants/amp

And the article regarding competency and leadership models is here: https://www.forbes.com/sites/mikemyatt/2013/03/28/the-most-common-leadership-model-and-why-its-broken/#23e8a94f51d6

Mar 06 2018

42mins

Play

Rank #5: 146 — How do people learn?

Podcast cover
Read more

This week on The GoodPractice Podcast, we're talking fundamentals: how do people learn?

Nick Shackleton-Jones joins Ross G and Owen to discuss his new book, How People Learn, in which he argues that people don't learn anything if they don't care. Or, to put it in Nick's term, if they don't have an 'affective response'.

What does this mean and how should Nick's insights change our approach to designing courses, resources and experiences?

Also: we argue about e-learning for ten minutes.

If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP@OwenFerguson and @ShackletonJones.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

Nick's book, How People Learn, is available from Amazon at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705

Or from the Kogan Page website: https://www.koganpage.com/product/how-people-learn-9780749484705

This episode was reference-heavy, but in most part the references can be found in Nick's book.

The TED Radio Hour episode Ross recommended was 'Jumpstarting Creativity', online at: https://www.npr.org/programs/ted-radio-hour/719553183/jumpstarting-creativity

The source for the London tube study was: http://cep.lse.ac.uk/pubs/download/cp455.pdf

The product Owen discussed was GitPrime: https://www.gitprime.com/ 

May 20 2019

47mins

Play

Rank #6: 59 — How can L&D support performance?

Podcast cover
Read more

We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences.

If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

Will Thalheimer's review of eLearning effectiveness can be found at: http://www.willatworklearning.com/2017/08/major-research-review-on-elearning-effectiveness.html

And Ross' reference to control groups in Daniel 1:12 is available at: http://www.badscience.net/2010/05/politicians-can-divine-which-policy-works-best-by-using-their-special-magic-politician-beam/

For more on Axonify see: https://axonify.com/

And JD blogs at: http://www.learngeek.co/ 

Aug 22 2017

40mins

Play

Rank #7: 7 — What can L&D learn from marketing?

Podcast cover
Read more

This week, Marketing Manager Paul Gray and Online Instructional Designer Ross Garner speak to Ross Dickie about the lessons L&D can learn from the world of marketing. 

There's also the return of our feature 'What I learned this week', followed by some practical tips for developing your personal brand.

If you have any thoughts on the show, you can find us on Twitter @paullyv71, @RossGarnerGP and @ross__dickie .

You can also tweet @GoodPractice or visit http://www.goodpractice.com/home/

Jul 05 2016

33mins

Play

Rank #8: 99 — Show Your Work

Podcast cover
Read more

Have you ever completed a project, only to find that someone else had already done it? Have you ever spent hours trying to learn something new, only to find that the person across the hall could have explained it in two minutes? 

On this week's show, Ross D and James are joined by author Jane Bozarth to discuss social learning and the challenges of managing knowledge in organisations.

If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @JamesMcluckie or @JaneBozarth.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus.

Jane's latest book, Show Your Work, is available here.

Jun 12 2018

34mins

Play

Rank #9: 118 — How do you develop a remote workforce?

Podcast cover
Read more

Technology has made remote working a reality in many organisations, unchaining us from our desks and freeing us to get stuff done no matter where we are. But what does that mean for learning? How do you develop a workforce dispersed across different regions and time zones? 

To help answer this question, Ross D is joined by Jonny Anderson and Stewart Hardie from GoodPractice, alongside return-guest Gina Lodge, CEO of the Academy of Executive Coaching.

If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @biofractal, @shardie15 or @theaoec.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

The book Gina mentioned is Remote: Office Not Required by Jason Fried and David Heinemeier Hansson.

To learn more about the AoEC, visit their website.  

Oct 22 2018

41mins

Play

Rank #10: 46 — Building an online learning community for L&D

Podcast cover
Read more

This week on the GoodPractice Podcast: building an online learning community can be difficult. How do you encourage people to sign up? And how do you make them stay? Ross and Owen speak to Mike Collins and Ady Howes from DPG to learn about their experience with the DPG Community.

Then, in part two, we take a look at Facebook's moderation guidelines to ask if there's anything to be learned for online learning communities in the workplace?

If you want to share your thoughts on anything we discussed on the show, you can tweet @OwenFerguson, @RossGarnerGP, @AdyHowes or @Community_Mike.

You can also tweet @GoodPractice or @GoodPracticeAUS, or visit www.goodpractice.com.

Facebook's secret rules and guidelines were covered by The Guardian at: https://www.theguardian.com/news/2017/may/21/revealed-facebook-internal-rulebook-sex-terrorism-violence.

The article Owen referenced on film ratings can be found at: https://medium.freecodecamp.com/whose-reviews-should-you-trust-imdb-rotten-tomatoes-metacritic-or-fandango-7d1010c6cf19?gi=1549fcfc768b.

You can find out more about DPG, and join the Community, at dpgplc.co.uk.

May 23 2017

36mins

Play

Rank #11: 83 — You shouldn't go near machine learning

Podcast cover
Read more

Machine learning means that computers can teach themselves without the help of a human programmer, offering tremendous opportunities for justice, medicine and - more everyday - Netflix recommendations. In Learning and Development, it's often cited as the hot new tech.

But is our industry ready to embrace such technology? Do we need it? And are we truly making the most of the existing technology we already have?

Appitierre co-founder Wes Atkinson returns to discuss with Justin and Owen.

If you'd like to share your thoughts on the show, you can tweet us @WriterJustin, @OwenFerguson, and @WesAtkinsonUK.

You can also find us @GoodPractice or @GoodpracticeAus.

To find out more about GoodPractice, visit goodpractice.com.

For more from Wes and Appitierre, see appitierre.com.

Google's difficulty with image-recognition was recently revisited by Wired at: https://www.wired.com/story/when-it-comes-to-gorillas-google-photos-remains-blind/

Owen's book recommendation was Enlightenment Now by Steven Pinker.

The augmented writing app that Owen mentioned, used to create better job descriptions, was Textio. It's available at: https://textio.com

Feb 20 2018

37mins

Play

Rank #12: 51 — How does your L&D function compare with top performers?

Podcast cover
Read more

At GoodPractice, we're big fans of research-based decision-making. So today on the show, we're speaking to Laura Overton from Towards Maturity.

Towards Maturity's annual benchmark gives you an opportunity to reflect on your department's achievements, then compares your performance with every other participating organisation. By doing so, you can come up with a plan for where to go next and learn what works for top performers.

If you'd like to share your thoughts on the show, you can find Laura on Twitter @LauraOverton, Peter @PeterCasebow, and Ross @RossGarnerGP.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

You can take part in the Towards Maturity Benchmark by visiting: towardsmaturity.org/benchmark.

The academic paper Ross referenced, on the impact of visualised performance data on learner motivation, was: Gašević, D., Dawson, S., Siemens, G. 2015. Let’s not forget: Learning analytics are about learningTechTrends, vol 59, no. 1, pp. 64. It's available at: www.research.ed.ac.uk/portal/files/19113410/techtrends2015.pdf

And for more on Working Out Loud circles, see: workingoutloud.com/circle-guides.

Jun 27 2017

34mins

Play

Rank #13: 170 — Everything you always wanted to know about learning

Podcast cover
Read more

Back in Episode 150, the CIPD's Andy Lancaster told us he was writing a book. Now that he's written that book, Driving Performance Through Learning, we thought we'd invite him back to chat about it. 

This week on the podcast, Andy joins Ross D and Owen to discuss everything you always wanted to know about learning (but were afraid to ask). We cover:

  • the changing role of L&D professionals
  • the impact of technology as an approach to supporting workplace performance
  • the factors required to support workplace social networks

If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie@owenferguson, and @AndyLancasterUK.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

You can get hold of Driving Performance Through Learning at https://www.koganpage.com/product/driving-performance-through-learning-9780749497439

If you order a copy before the end of November and enter the code AHRDL15 at checkout, you'll receive 15% off your purchase.

Fellow basketball nerds can geek out over FiveThirtyEight's new statistical metric here: https://fivethirtyeight.com/features/introducing-raptor-our-new-metric-for-the-modern-nba/

For more on 'America in One Room', you can check out the Helena website: https://helena.org/projects/america-in-one-room

Nov 05 2019

42mins

Play

Rank #14: 9 — Overcoming a fear of failure

Podcast cover
Read more

This week, Cat MacLeod is joined by Owen Ferguson and Justin Anderson to discuss ways of overcoming a fear of failure.

There's also the return of 'What I learned this week', as well as some useful tips on how to recover from a mistake.

If you'd like to share your thoughts on the show, you can get in touch with us on Twitter: @CatGoodPractice @owenferguson, and @WriterJustin .

You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/

Jul 19 2016

30mins

Play

Rank #15: 4 — Inside the Heads of UK Managers

Podcast cover
Read more

This week, Owen, Ross and Justin sit down to discuss the latest GoodPractice report: 'Inside the Heads of UK Managers'. 

If you have any comments on the report, you can get in touch with us on Twitter: @owenferguson, @RossGarnerGP and @WriterJustin

You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/

Jun 14 2016

31mins

Play

Rank #16: 176 — It's a Wonderful Lifelong Learning

Podcast cover
Read more

This week on The GoodPractice Podcast, it's the return of our much beloved Christmas episode! This year, GoodPractice guardian angels Nicola, Owen, Ross G and Ross D share their favourite clips from the past year in an effort to help Bedford Falls' own George Bailey rediscover his love of learning and development.

We discuss:

  • the L&D community
  • behaviour change
  • remote working
  • learning analytics
  • and women in learning.

The episodes we referenced were:

Podcast 150 — Live from London: The past, present and future of learning!, with Andy Lancaster (https://www.goodpractice.com/blog/podcast-150-live-from-london-the-past-present-and-future-of-learning)

Podcast 137 — What will be hot in workplace L&D in 2019?, with Don Taylor (https://www.goodpractice.com/blog/podcast-137-what-will-be-hot-in-workplace-ld-in-2019)

Podcast 168 — Inside ‘Messengers’: Are attractive people more believable?, with Joseph Marks (https://www.goodpractice.com/blog/podcast-168-inside-messengers-are-attractive-people-more-believable)

Podcast 157 — Why should we care about behaviour change?, with Julie Dirksen (https://www.goodpractice.com/blog/podcast-157-why-should-we-care-about-behaviour-change)

Podcast 152 — How can we support remote workers?, with Chris Coladonato (https://www.goodpractice.com/blog/podcast-152-how-can-we-support-remote-workers)

Podcast 158 — Attention spans: With apologies to goldfish, with Jonathan Marshall (https://www.goodpractice.com/blog/podcast-158-attention-spans-with-apologies-to-goldfish)

Podcast 163 — Evidence: The No. 1 L&D detective agency, with Rob Briner (https://www.goodpractice.com/blog/podcast-163-evidence-the-no-1-ld-detective-agency)

Podcast 145 — Women in learning special, with Barbara Thompson and Sharon Kaliouby (https://www.goodpractice.com/blog/podcast-145-women-in-learning-special)

Referenced, but not played, were:

Podcast 146 — How do people learn?, with Nick Shackleton-Jones (https://www.goodpractice.com/blog/podcast-146-how-do-people-learn)

Podcast 171 — If only I had the time: achieving work-life balance, with Stephanie Hubka (https://www.goodpractice.com/blog/podcast-171-if-only-i-had-the-time-achieving-work-life-balance

In What I Learned This Week, we discussed:

With apologies to James Stewart and Frank Capra.

Dec 16 2019

44mins

Play

Rank #17: 116 — What makes a good learning leader?

Podcast cover
Read more

This week on the GoodPractice Podcast, Ross D and Owen are joined by Mike Prokopeak, Editor in Chief at Chief Learning Officer magazine, to discuss what it takes to be a great learning leader. 

If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie@owenferguson and @Prokotweet.  

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

If you're interested in checking out the Chief Learning Officer Breakfast Club Podcast for yourself, you can listen to all the episodes at clobreakfastclub.com

Oct 09 2018

38mins

Play

Rank #18: 132 — How can I use storytelling to engage learners?

Podcast cover
Read more

It's widely accepted that storytelling can be a powerful tool for L&D professionals. But what do we actually mean when we talk about storytelling and how does it apply to learning design? 

This week on the podcast Ross D and James are joined by guest Stephanie Hubka of Protos Learning.

If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie@JamesMcLuckie and @StephanieHubka.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

Information on Stephanie's session at ATD 2019 can be found here

You can watch Luke Merrick's storytelling webinar on the ELN website.

The article Stephanie mentions about the relationship between learning and discomfort can be found on Inc.com.

The travel website Stephanie runs with her husband is called Road Unraveled

Feb 11 2019

36mins

Play

Rank #19: 160 — What's in your L&D book bag? (Part 2)

Podcast cover
Read more

This week on The GoodPractice Podcast, it's the return of our L&D book bag. Nicola Boyle and Ross G are joined by Owen and James to share insights from the books that we think are a must-read for L&D professionals.

We discuss:

  • Adapt: Why Success Always Starts with Failure by Tim Harford
  • An Astronaut's Guide to Life on Earth by Chris Hadfield
  • The Accidental Instructional Designer by Cammy Bean
  • How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life by Caroline Webb

If you'd like to get in touch with us about any of the things we've said on this show, you can tweet @NicolaBoyle_GP@RossGarnerGP, @OwenFerguson and @JamesMcLuckie.

You can also tweet @GoodPractice or @GoodPracticeAUS.

To find out more about what we do, visit goodpractice.com.

FREE Difficult Conversations Bundle:

Breeze through your next difficult conversation with ease by downloading your FREE bundle of resources: http://www2.goodpractice.com/dcpodcast

In What I Learned This Week, Owen shared the article 'Why it's time to stop worrying about the decline of the English language', available online at: https://www.theguardian.com/science/2019/aug/15/why-its-time-to-stop-worrying-about-the-decline-of-the-english-language

This made him revisit his views on Lynn Truss' book Eats, Shoots & Leaves: The Zero Tolerance Approach to Punctuation.

James shared his reflections on a show by @GreekComedian.

Nicola has been learning about different road crossings for her driving test: https://www.autoexpress.co.uk/car-news/105231/uk-pedestrian-crossings-explained-zebra-puffin-pelican-toucan-and-how-to-use-them

And Ross shared the designs for the new Virgin Galactic space port: https://www.virgingalactic.com/articles/virgin-galactic-opens-the-doors-to-the-gateway-to-space/ 

Aug 27 2019

41mins

Play

Rank #20: 104 — Cognitive psychology in L&D

Podcast cover
Read more

Learning styles, right-brain vs. left-brain, brain training — for those working in learning and development, cognitive psychology can seem like a minefield. 

On this week's episode of the GoodPractice podcast, Ross D and James are joined by Dr Rebecca Gordon to find out what L&D professionals really need to know about cognitive psychology.

If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie@JamesMcluckie or @DrRebeccaGordon.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus.  

Jul 17 2018

32mins

Play

196 — Having savvy conversations

Podcast cover
Read more

Conversations are at the heart of everything we do: whether it's dealing with customers, managing team members or influencing our leaders.

This week on The Good Practice Podcast, Sarah Harvey - author of Savvy Conversations - joins Ross G and Owen to discuss how thinking purposefully about our approach to conversations can lead to better outcomes.

We discuss:

  • Sarah's tools for approaching a conversation
  • The difference between 'manipulation' and 'influence'
  • The impact that an increase in digital communication has had on our relationships.

Show notes

Find out more about Sarah, and the book, at: savvyconversations.co.uk

In What I Learned This Week, Ross recommended the Alt+D shortcut to quickly navigate to your browser window.

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

May 26 2020

42mins

Play

195 — Crafting online learning

Podcast cover
Read more

The design of workplace learning typically requires input from a wide range of stakeholders, including HR, Legal and IT. But this week on The Good Practice Podcast, we hear from two people who decided to go it alone.

Bushcraft instructor Paul Kirtley and YouTuber Craig Taylor share their experiences of designing online learning content, with Ross G and Owen.

We discuss:

  • The use of 'content splintering' to repurpose material on different platforms
  • The use of links to drive traffic from one platform to another
  • The importance of developing a relationship with your audience.

Show notes

You can find out more about Craig at: about.me/craigtaylor

For more from Paul, see:

For more from Emerald Works, see: https://emeraldworks.com/

Owen recommended The Last Dance on Netflix.

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

May 19 2020

37mins

Play

194 — The GP Book Club: Ryan Singer's Shape Up

Podcast cover
Read more

In Shape Up, Ryan Singer shares the methodology that he and his colleagues at Basecamp use to 'ship work that matters'. The book presents itself as a guide for software developers, but what lessons does it hold for L&D?  

On this week's episode of The Good Practice Podcast, Ross D is joined by Owen, Nicola and Ross G for the third in our series of bimonthly 'book club' episodes. We discuss: 

  • our general impressions of the book
  • the differences between Basecamp's approach and other product development methodologies
  • key takeaways for L&D

Show notes

All of Basecamp's books, including Shape Up, can be downloaded for free on their website: https://basecamp.com/shapeup

The macOS app Owen mentioned was 'Alfred': https://www.alfredapp.com/

 You can find out more about Chefs in Schools by visiting https://www.chefsinschools.org.uk/

You can listen to This American Life's Pulitzer-winning episode, 'The Out Crowd', on their website: https://www.thisamericanlife.org/688/the-out-crowd

If you work in UX/UI and you're interested in joining a team that doesn't report to Ross Garner, check out these job listings: https://emeraldgroup.current-vacancies.com/Jobs/Advert/1931140

https://emeraldgroup.current-vacancies.com/Jobs/Advert/1931141

For more from Emerald Works, see: emeraldworks.com

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

May 12 2020

39mins

Play

193 — Can an organisation really manage itself?

Podcast cover
Read more

Self-management is increasingly seen as the most diplomatic way to run an organisation. But how does this work when critical, time-sensitive decisions have to be made? What structures do these organisations need to have in place to succeed? And how do they overcome the challenges they are presented with?

This week, Nicola Boyle and Owen Ferguson are joined by organisational self-management coach Lisa Gill.

We discuss:

  • The critical success factors of running a self-managing organisation
  • The challenges of running a self-managing organisation
  • The benefits of shifting to self-management

Show notes

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

May 05 2020

41mins

Play

192 — Banishing the stigma of part-time working

Podcast cover
Read more

Evidence has shown that part-time workers can outperform full-time workers. So why is it that they often feel stigmatized or second-tier within their organization? And what can leaders and managers do to challenge this?

This week on The Good Practice Podcast, Nicola Boyle and Lucy Bishop are joined by Nikki Slowey and Lisa Gallagher from Flexibility Works.

We discuss:

  • How to challenge the stigma of part-time work
  • How to effectively manage part-time staff
  • How to go part-time and job-share in senior roles

Show notes

To find out more about Flexibility Works, visit their website - https://www.flexibilityworks.org/

The Acas code of practice on flexible working requests can be found here: https://www.acas.org.uk/acas-code-of-practice-on-flexible-working-requests

To make your own kitchen quarantine beans-based cake, follow this recipe here: http://annajones.co.uk/recipe/amazing-lemon-cannellini-cake

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn:

Nicola Boyle @Nicola_BoyleEW Lucy Bishop - http://www.linkedin.com/in/lucy-bishop-0821764b/ Lisa Gallagher - @_LisaMaclean Nikki Slowey - @nikkislowey73

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Apr 28 2020

35mins

Play

191 — What will be hot in workplace L&D in 2020?

Podcast cover
Read more

What ideas are L&D most excited about in 2020? Artificial intelligence? Learning experience platforms? Curation?

This week on the Good Practice Podcast, Ross D and James are joined by Don Taylor to pore over the latest Global Sentiment Survey, and discover what's 'hot' (and what's not) in learning and development.

We discuss: 

  • the top-line takeaways from GSS 2020
  • the key regional differences in the data
  • the trends that have emerged over seven years of the survey

Show notes

To download a copy of the Global Sentiment Survey 2020, head over to Don's website: https://donaldhtaylor.co.uk/research_base/the-global-sentiment-survey-2020/

If you're interested in revisiting our last GSS episode, you can find it at: https://podcast.goodpractice.com/137-what-will-be-hot-in-workplace-ld-in-2019

For more from Emerald Works, see: emeraldworks.com

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Apr 21 2020

37mins

Play

190 — The human obstacle to great e-learning

Podcast cover
Read more

This week on The Good Practice Podcast, e-learning specialist, author and consultant Clive Shepherd joins Ross G and Owen to discuss the promise of e-learning.

Where has it succeeded? Where has it gone wrong? And with authoring tools now giving anyone the ability to create great e-learning, might the problem be... well... us?

We discuss:

  • the evolution of e-learning
  • the business barriers to effective e-learning
  • the opportunities created by personality, humour and storytelling.

Show notes

The text-based game that Owen has been playing is Lifeline, available online at: https://apps.apple.com/gb/app/lifeline/id98235497

The Cards Against Humanity Family Edition is online at: https://www.cardsagainsthumanityfamilyedition.com/

You can find out more about Clive at skillsjourney.com. He blogs at cliveonlearning.com.

For more from Emerald Works, see: emeraldworks.com

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Apr 14 2020

39mins

Play

189 — Grit and Mindset: Emotion at Work Crossover Special

Podcast cover
Read more

Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings has left them open to criticism.

In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss.

We explore:

  • the extent to which we feel we demonstrate grit and growth mindset
  • the problems posed by the popularity of these ideas
  • the impact of grit and mindset on L&D.

Show notes

Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN

Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG

A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., & Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf

A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&cbl=18750&diss=y

Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423

Two papers critiquing the 'grit' concept are:

Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&context=psychology_pubs

Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf

The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... & Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc

The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/

In What I Learned This Week, the gang discussed:

Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/

Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221

The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC

The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., & Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf

The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503

If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/

For more from Emerald Works, see: https://emeraldworks.com/

For more from Phil, see: https://www.emotionatwork.co.uk/

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

You can find Phil's podcast at: https://www.emotionatwork.co.uk/podcast/ and on iTunes.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Emotion at Work is @EmotionAt_Work.

Apr 06 2020

45mins

Play

188 — Social by Design vs Social by Chance

Podcast cover
Read more

In Social by Design, an upcoming book from Mark Britz and James Tyer, the authors argue that we should purposefully build social connections within organisations.

In this week's episode of The Good Practice Podcast, they join Ross G and Owen to discuss:

  • the serendipitous nature of many workplace social connections
  • the opportunities created by digital tools
  • the impact of coronavirus on social connectedness.

Show notes

The book James referenced was The Connected Company by Dave Gray, available on Amazon: https://www.amazon.co.uk/Connected-Company-Dave-Gray/dp/1491919477

'Chatroulette' is an online service that pairs you with another person for a video call. We recommend reading this Wikipedia article before Googling it: https://en.wikipedia.org/wiki/Chatroulette

The Social Network Analysis report from SWOOP, that James mentioned, is online here: https://www.swoopanalytics.com/benchmarking/microsoft-teams-benchmarking/

The video Owen referenced, on the iPad trackpad, is online at: https://www.theverge.com/2020/3/18/21185188/ipad-trackpad-how-to-support-mouse-cursor

The Recode Decode podcast mentioned by James, featuring Social Capital CEO Chamath Palihapitiya, is on iTunes: https://podcasts.apple.com/us/podcast/chamath-palihapitiya-investing-landscape-is-done-taxes/id1011668648?i=1000469424578

Bill Gates' pandemic prediction has been covered in many places. You can see it here: https://www.ted.com/talks/bill_gates_the_next_outbreak_we_re_not_ready?language=dz

The book, Social by Design, is due for publication this Spring. You can find details at Sense & Respond Press: https://www.senseandrespondpress.com/social-by-design

For more from James, see: https://jamestyer.com/

Mark blogs at: http://markbritz.com/

For more from Emerald Works, see: https://emeraldworks.com/

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Mar 31 2020

43mins

Play

187 — The GP Book Club: Stefan Thomke's Experimentation Works

Podcast cover
Read more

To what extent are our decisions at work based on data and testing, versus hunches and gut feelings? In Experimentation Works, Stefan Thomke argues that the scientific method should drive business decisions and has the potential to improve performance.

On this week's episode of The Good Practice Podcast, Ross D is joined by Owen, Ross G and Nicola for the second in our series of bimonthly 'bookclub' episodes. We discuss: 

  • our general impressions of the book
  • the opportunities created by experimentation at work
  • the challenges associated with workplace experiments.

Show notes

The paper Ross G and Owen discussed on the minimum user count for online experiments is (on review) a little vague on what counts as an 'active user', but can be found here: Kohavi, R., Deng, A., Frasca, B., Walker, T., Xu, Y., & Pohlmann, N. (2013, August). Online controlled experiments at large scale. In Proceedings of the 19th ACM SIGKDD international conference on Knowledge discovery and data mining (pp. 1168-1176).

Experimentation Works is available from Amazon and, hopefully at some point in the future, your local bookseller: https://www.amazon.co.uk/Experimentation-Works-Surprising-Business-Experiments/dp/163369710X

Ross G's 'deep cut' was to episode 30 of our show: https://podcast.goodpractice.com/compliance-training-ticking-a-box-or-having-an-impact

The book Ross referenced was The Professor and the Madman: A Tale of Murder, Insanity, and the Making of the Oxford English Dictionary, by Simon Winchester: https://www.amazon.co.uk/Professor-Madman-Simon-Winchester/dp/0060175966

The film version of this book, The Professor and the Madman starring Mel Gibson, is streaming now on Amazon Video.

Ross G also recommended the FIIT app for yoga: https://fiit.tv/

Shakespeare's quarantined writing efforts have been covered thoroughly in The Guardian: https://www.theguardian.com/stage/2020/mar/22/shakespeare-in-lockdown-did-he-write-king-lear-in-plague-quarantine

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

Mar 24 2020

34mins

Play

186 — Coping with Corona: Working from home and remote meetings

Podcast cover
Read more

In the past few weeks, the rapid spread of Covid-19 has made 'self-isolation' an everyday term. 'Working from home' has stopped being a perk, and become a necessity (for those of us fortunate enough to be able to do so).

But how do you adjust to working in isolation and communicating via remote meetings? On this week's episode of The Good Practice Podcast, Ross D is joined by Owen, Ross G and Emerald Workser Craig Dutton to share their advice for coping with coronavirus. We discuss:

  • our strategies for productive home working
  • making the most of technology
  • overcoming organisational hurdles to built trust and rapport quickly online.

Show notes

Craig's guidance on getting the best from remote meetings is online at: https://goodpractice-podcast.s3.amazonaws.com/craig-dutton-remote-meetings.pdf

Owen's coronavirus simulations are from the Washington Post, online at: https://www.washingtonpost.com/graphics/2020/world/corona-simulator/?itid=sf_

Ross G's fascinating insight into the world's weird flight paths is online at: https://multimedia.scmp.com/news/world/article/2165980/flight-paths/index.html

And Ross D's tedious insight into air quality on planes is at: https://www.bbc.co.uk/news/health-51736185

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

Craig can be found on LinkedIn. Just search for: Craig Dutton, Emerald Works.

Mar 17 2020

30mins

Play

185 — Back to the future: Insights from the latest Learning Health Check

Podcast cover
Read more

This week on the Good Practice Podcast, Ross D is joined by Owen and Gent Ahmetaj to dig into the latest research report from Emerald Works — Back to the Future: Why Tomorrow’s Workforce Needs a Learning Culture. We discuss: 

  • the purpose of the Learning Health Check
  • the top-line takeaways from the report
  • the practical implications for L&D

Show notes

If you're interested in reading the report for yourself, you can download a copy at: https://emeraldworks.com/resources/research-and-reports/strategy/back-to-the-future

The LinkedIn thread about the need for an L&D 'revolution' can be found at: https://www.linkedin.com/feed/update/urn%3Ali%3Aactivity%3A6636178119965454336/?actorCompanyId=468788

Tom Chivers' Twitter feed, including his thoughts on COVID-19, can be found at: https://twitter.com/TomChivers

Gent's book recommendation was Crystallizing Public Opinion by Edward Bernays, and it can be found at: https://www.amazon.co.uk/Crystallizing-Public-Opinion-Edward-Bernays/dp/1684113040/ref=sr_1_1?crid=3QA437F7TFVD1&keywords=crystallizing+public+opinion&qid=1583836784&sprefix=crystalizing+public+opinion%2Caps%2C234&sr=8-1

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

Mar 10 2020

38mins

Play

184 — Supporting Parental Leave Returners

Podcast cover
Read more

Returning to work after parental leave can be a daunting time for parents. What can managers do to ease this process and support returners in the best way possible?

This week on the Good Practice Podcast, Nicola Boyle and Cat MacLeod speak to Nikki Slowey from Family Friendly Working Scotland and Camden Council's Tom Spencer.

In the episode we discuss:

  • tips for managers supporting parental leave returners
  • some of the classic pitfalls managers fall into
  • the perceived (or actual) gender differences in attitudes towards returners

Show notes

To find out more about Nikki Slowey and Family Friendly Working Scotland, check out their website https://www.familyfriendlyworkingscotland.org.uk/

The Harvard Business Review article Cat mentioned can be found at https://hbr.org/2020/03/whats-really-holding-women-back?sf117680049=1

To find out more about more Katherine Johnson and her career at NASA, click here: https://www.nytimes.com/2020/02/24/science/katherine-johnson-dead.html

Tom's book recommendation was 'You're not Listening: What You’re Missing and Why It Matters' by Kate Murphy - https://www.amazon.co.uk/Youre-Not-Listening-Missing-Matters/dp/1787300951

To learn more about Aviva's parental leave policy, click here - https://www.aviva.co.uk/business/business-perspectives/featured-articles-hub/equal-parental-leave/

To find out your own unique 3-word address, click here: https://what3words.com/

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

Mar 03 2020

41mins

Play

183 — L&D... for L&D

Podcast cover
Read more

Working in L&D, we spend a lot of time focusing on the development of others. But how much time do we spend thinking about our own development?

This week on the Good Practice Podcast, Ross Garner and Owen Ferguson are joined by Lightbulb Moment's Jo Cook to discuss: 

  • the benefits of formal training for L&D professionals
  • the value of experience over expertise
  • how people working in L&D can support each other.

Show notes

The book Owen recommends is Shape Up by Ryan Singer, and it can be found at: https://basecamp.com/shapeup

The article Jo mentions regarding the demise (or not) of the smartphone is available at: https://www.trustedreviews.com/opinion/fast-charge-over-for-smartphones-3973705

The Exponent podcast can be found at: exponent.fm

How Will You Measure Your Life by Clayton Christensen is available at: https://www.amazon.co.uk/How-Will-Measure-Your-Life/dp/0007449151

To find out more about Jo's work, head over to her website: https://www.lightbulbmoment.online/

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Feb 25 2020

38mins

Play

182 — What we learned at LT 2020

Podcast cover
Read more

Learning Technologies is one of the biggest industry conferences in the L&D calendar. But what did we learn from attending? This week on The Good Practice Podcast, Nicola Boyle, James McLuckie and Gemma Towersey discuss their highlights and key takeaways from the conference.

In the episode we discuss:

  • Personalisation
  • The ethics of AI
  • Getting back to the basics of learning design

Show notes

The Good Practice podcast episode that James referenced, featuring Nick Robinson, was episode 89 'Introducing Learning Design' - https://podcast.goodpractice.com/89-introducing-learning-design

To find out more about Learning Technologies 30 under 30 -https://www.learningtechnologies.co.uk/learning-thirty-under-30

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

Nicola Boyle @Nicola_BoyleEW James McLuckie @JamesMcLuckie Gemma Towersey @gemmatowersey

You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Feb 18 2020

23mins

Play

181 — Lost in translation

Podcast cover
Read more

For many organisations, the workplace is no longer local. Technology has helped create a global talent market, where the primary job requirements are a computer and a stable internet connection.

There are obvious benefits to this, but what does it mean for L&D? How do you deliver a consistent experience to a multilingual, multicultural workforce, spread across different regions?

This week on the Good Practice Podcast, Ross Dickie and Gemma Towersey are joined by Emily Decker from Comtec Translations to discuss: 

  • the specific challenges of translating e-learning content
  • the benefits of working with a translation agency
  • when and when not to use machine translation

Show notes

The National Geographic article Gemma mentioned can be found at: https://www.nationalgeographic.com/magazine/2020/01/scientists-are-unraveling-the-mysteries-of-pain-feature/

For those who wish 'to Meghan Markle' like the lady herself, this article covers the nuances of the new verb: https://www.theguardian.com/lifeandstyle/2020/jan/24/to-meghan-markle-verb-how-to-use-it

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn:

Feb 11 2020

30mins

Play

180 — L&D in the Not-for-Profit sector

Podcast cover
Read more
What are some of the L&D challenges faced by the not-for-profit sector? And how do they overcome these challenges on restricted budgets?   This week on The Good Practice Podcast, Nicola Boyle and James McLuckie are joined by Cat Kernohan, Head of L&D at Oxfam, and Kate Kellaway Moore, Head of Talent and Resourcing at Oxfam to discuss.   In this episode you'll find out:
  • How Oxfam deliver their L&D initiatives on restricted budgets
  • How not-for-profit organisations can attract and retain talent in the workplace
  • How Oxfam increase women's opportunities for promotion and senior leadership

Show notes

The article Kate highlighted on Gender Equality can be found here: https://www.gov.uk/government/publications/gender-equality-at-work-research-on-the-barriers-to-womens-progression

To find out more about beauty brands use of AR: https://www.thedrum.com/news/2020/01/28/l-oreal-signs-up-pinterest-s-roll-out-ar-t

Subscribe to the Podcast

There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn:

Feb 04 2020

41mins

Play

179 — An exciting announcement!

Podcast cover
Read more

This week, we're taking a break from our usual format to bring you some exciting news!

Tune in to hear CEO Peter Casebow speak to regular hosts Ross Garner, Nicola Boyle and Ross Dickie about what's changing.

You can also check out our new website at emeraldworks.com

Or get in touch on Twitter @Emerald_Works.

Jan 28 2020

3mins

Play

178 — What makes a great learning organisation?

Podcast cover
Read more

The LPI recently surveyed learning leaders, asking them to name their toughest workplace challenges. The results? Creating a learning culture, developing the workforce of the future, digital transformation and digital learning, leadership and management development, and self-directed learning.

This week on The GoodPractice Podcast, Owen and Ross G are joined by LPI CEO Ed Monk to discuss what these findings mean for learning organisations.

We discuss:

  • increased confidence among learning professionals
  • the meaning of 'learning culture' and how it is created
  • and the longer-term meaning of 'performance'.

If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP@OwenFerguson, and @EdmundMonk.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

The LPI are online at: thelpi.org and run a free social network at: https://learningprofessionalnetwork.com/

The article that discussed Ed, Owen and Ross discussed was 'Driving performance through learning in 2020', from TrainingZone, available online at: https://www.trainingzone.co.uk/develop/business/driving-performance-through-learning-in-2020

The Google project Ed referenced was 'Project Aristotle', described by Google at: https://rework.withgoogle.com/print/guides/5721312655835136/

The podcast that Owen recommended was 'Keeping Track Of Your HEART – Tomer Sharon on The Product Experience', from The Product Experience, available online at: https://www.mindtheproduct.com/keeping-track-of-your-heart-tomer-sharon-on-the-product-experience/

The podcast that Ed recommended was 'How Did We Get Here?', online at: https://podtail.com/en/podcast/how-did-we-get-here/

Our Women in Learning Special, referenced by Ross, is online at: https://www.goodpractice.com/blog/podcast-145-women-in-learning-special

The film that Ross recommended was 1917, directed by Sam Mendes.

Jan 21 2020

40mins

Play

177 — Evidence-informed learning design

Podcast cover
Read more

Can learning and development ever adopt the same rigour as clinical research? And how should we judge the usefulness of existing research?

This week on The GoodPractice Podcast, Ross G and Owen welcome return guest Mirjam Neelen to discuss her new book (co-written with Paul A. Kirschner): Evidence-informed learning design

We discuss:

  • the problems with research into learning
  • the mis-use of terms like 'neuroscience' to justify beliefs
  • the difference between corporate learning and academia.

If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP@OwenFerguson, and @MirjamN.

To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.

Mirjam's book is available from Kogan Page and she blogs at: 3starlearningexperiences.wordpress.com

The blog Mirjam referenced, by Robert Slavin, was 'Why Can’t Education Progress Like Medicine Does?', available online at: https://robertslavinsblog.wordpress.com/2020/01/09/why-cant-education-progress-like-medicine-does/

The Willingham (2012) book Mirjam referenced was When Can You Trust the Experts?, available from Amazon (https://www.amazon.co.uk/When-Can-You-Trust-Experts/dp/1118130278) but summarised here: https://3starlearningexperiences.wordpress.com/2018/06/26/working-in-an-evidence-informed-way/

The summary of the 'growth mindset' debate, referenced by Owen, is online here: https://www.scientificamerican.com/article/debate-arises-over-teaching-growth-mindsets-to-motivate-students/

Ross' recommendations were:

  • 11.22.63 (novel), by Stephen King
  • Little Women (film), directed by Greta Gerwig
  • and Dolly Parton's America (podcast), available on all your usual podcast feeds.

Jan 14 2020

37mins

Play

iTunes Ratings

13 Ratings
Average Ratings
12
1
0
0
0

Empowering and entertaining!

By JoshCrist - Nov 18 2019
Read more
Empowering your employees and team members to perform at their best consistently requires looking at more than just productivity - and this podcast delivers so many different perspectives, ideas and inspiring voices to support you on that journey towards total optimization. I love the style of each episode and the variety of guests creates a multi-faceted perspective that lends itself to how work, performance and culture are evolving. Highly recommend listening and subscribing to GoodPractice today!

Multi-dimensional Perspective

By Big L Learning - Jan 24 2019
Read more
Each week the GoodPractice team takes a mundane learning and development topic and brings a fresh perspective, asking insightful questions, and challenging common notions. If only the profession had this ability from the beginning. We'd surely have progressed far further, faster. Well worth a weekly listen -- and don't be fooled by the titles. Most conversations go into far more interesting spaces.