Welcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”.   During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative practice for her.   Links: Arik Cheshin Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf (emotionatwork.co.uk) Melissa Doman’s book Yes, You Can Talk About Mental Health at Work, Here's Why ... and How to Do it Really Well: Amazon.co.uk: Doman MA, Melissa: 9781789563030: Books Paul Ekman Paul Ekman Books | Emotions Revealed Melissa’s website Melissa Doman, M.A. | Mental Health at Work | Awareness is Great - Action is Better.™ Melissa’s LinkedIn Melissa Doman, M.A. | LinkedIn Melissa Doman Instagram @thewanderingmel

Welcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”. During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative practice for her. Links: Arik Cheshin <a href="https://emotionatwork.co.uk/wp-content/uploads/2021/12/Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf" rel="nofollow" target="_blank">Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf (emotionatwork.co.uk)</a> Melissa Doman’s book <a href="https://www.amazon.co.uk/About-Mental-Health-Heres-Really/dp/1789563038" rel="nofollow" target="_blank">Yes, You Can Talk About Mental Health at Work, Here's Why ... and How to Do it Really Well: Amazon.co.uk: Doman MA, Melissa: 9781789563030: Books</a> Paul Ekman <a href="https://www.paulekman.com/resources/books/" rel="nofollow" target="_blank">Paul Ekman Books | Emotions Revealed</a> Melissa’s website <a href="https://melissadoman.com/" rel="nofollow" target="_blank">Melissa Doman, M.A. | Mental Health at Work | Awareness is Great - Action is Better.™</a> Melissa’s LinkedIn <a href="https://www.bing.com/ck/a?!&amp;&amp;p=51185ab743209795JmltdHM9MTY4OTg5NzYwMCZpZ3VpZD0xNDE2MWYwNC1mYTlhLTYxYjItMDhhYS0wZTJhZmJlNTYwM2UmaW5zaWQ9NTIwMQ&amp;ptn=3&amp;hsh=3&amp;fclid=14161f04-fa9a-61b2-08aa-0e2afbe5603e&amp;psq=melissa+doman+linkedin&amp;u=a1aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL2luL21lbGlzc2Fkb21hbjE&amp;ntb=1" rel="nofollow" target="_blank">Melissa Doman, M.A. | LinkedIn</a> Melissa Doman Instagram @thewanderingmel

Episode 64 - Emotion at Work in Unpacking Rules and Expectations of Emotion Expression

In this episode, Phil discusses his research paper titled "Managers Feel The Pinch."   If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance?   Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your managers.     Links:   Research Paper – Managers Feel The Pinch - https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf    Episode 27 – Emotion at Work in Emotion Regulation – James Gross -  https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/   Episode 26 – Emotion at Work in Emotional Exploitation - https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/   Episode 2 – Emotional Inauthenticity, burnout and coping mechanisms - https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/   Does it really pay to be civil? - https://ourpublicservice.org/blog/does-it-really-pay-to-be-civil/   If you would prefer to read the podcast click here: Transcription – Episode 63 – Managers Feel The Pinch

In this episode, Phil discusses his research paper titled "Managers Feel The Pinch." If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance? Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your managers. Links: Research Paper – Managers Feel The Pinch - <a href="https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf" rel="nofollow" target="_blank">https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf</a> Episode 27 – Emotion at Work in Emotion Regulation – James Gross -  <a href="https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/" rel="nofollow" target="_blank">https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/</a> Episode 26 – Emotion at Work in Emotional Exploitation - <a href="https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/" rel="nofollow" target="_blank">https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/</a> Episode 2 – Emotional Inauthenticity, burnout and coping mechanisms - <a href="https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/" rel="nofollow" target="_blank">https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/</a> Does it really pay to be civil? - <a href="https://ourpublicservice.org/blog/does-it-really-pay-to-be-civil/" rel="nofollow" target="_blank">https://ourpublicservice.org/blog/does-it-really-pay-to-be-civil/</a> If you would prefer to read the podcast click here: <a href="https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Transcription-Episode-63-Managers-Feel-The-Pinch.pdf" rel="nofollow" target="_blank">Transcription – Episode 63 – Managers Feel The Pinch</a>

Episode 63 - Emotion at Work in Managers Feel the Pinch

Welcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future.   Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching.   Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI coaching within the realm of work.   Sam generously shares a wealth of resources to expand your knowledge in the space of AI and the future of coaching. This engaging conversation offers invaluable insights into the evolving world of coaching and its integration with advanced technologies.   References and links:   Sam Issacson LinkedIn - https://uk.linkedin.com/in/samisaacson   The tension of coaching and technology – LinkedIn article - https://www.linkedin.com/pulse/tension-coaching-technology-sam-isaacson/?trackingId=OpONHl0ESwy5ZAoOH6Yrvw%3D%3D   Sam Issacson website - https://www.isaacson.uk   Sam’s book: “How to Thrive as a Coach in a Digital World” - https://www.amazon.co.uk/Education-Humanities-Sciences-Counselling-Psychotherapy/dp/0335250610   Nancy Kline coaching - https://www.timetothink.com   Eliza technology - https://web.njit.edu/~ronkowit/eliza.html   ChatGPT – https://openai.com/blog/chatgpt    Trish Uhl - https://www.linkedin.com/in/trishuhl/   Dr Nicky Terblanche - https://za.linkedin.com/in/dr-nicky-terblanche-phd-b004177   Association For Coaching – Technology and Innovation Series - https://www.associationforcoaching.com/page/technology_and_innovation_podcast_series   Evoach Podcast: https://www.evoach.com/the-future-of-coaching-podcast

Welcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future. Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching. Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI coaching within the realm of work. Sam generously shares a wealth of resources to expand your knowledge in the space of AI and the future of coaching. This engaging conversation offers invaluable insights into the evolving world of coaching and its integration with advanced technologies. References and links: Sam Issacson LinkedIn - <a href="https://uk.linkedin.com/in/samisaacson" rel="nofollow" target="_blank">https://uk.linkedin.com/in/samisaacson</a> The tension of coaching and technology – LinkedIn article - <a href="https://www.linkedin.com/pulse/tension-coaching-technology-sam-isaacson/?trackingId=OpONHl0ESwy5ZAoOH6Yrvw%3D%3D" rel="nofollow" target="_blank">https://www.linkedin.com/pulse/tension-coaching-technology-sam-isaacson/?trackingId=OpONHl0ESwy5ZAoOH6Yrvw%3D%3D</a> Sam Issacson website - <a href="https://www.isaacson.uk" rel="nofollow" target="_blank">https://www.isaacson.uk</a> Sam’s book: “How to Thrive as a Coach in a Digital World” - <a href="https://www.amazon.co.uk/Education-Humanities-Sciences-Counselling-Psychotherapy/dp/0335250610" rel="nofollow" target="_blank">https://www.amazon.co.uk/Education-Humanities-Sciences-Counselling-Psychotherapy/dp/0335250610</a> Nancy Kline coaching - <a href="https://www.timetothink.com" rel="nofollow" target="_blank">https://www.timetothink.com</a> Eliza technology - <a href="https://web.njit.edu/~ronkowit/eliza.html" rel="nofollow" target="_blank">https://web.njit.edu/~ronkowit/eliza.html</a> ChatGPT – <a href="https://openai.com/blog/chatgpt" rel="nofollow" target="_blank">https://openai.com/blog/chatgpt</a> Trish Uhl - <a href="https://www.linkedin.com/in/trishuhl/" rel="nofollow" target="_blank">https://www.linkedin.com/in/trishuhl/</a> Dr Nicky Terblanche - <a href="https://za.linkedin.com/in/dr-nicky-terblanche-phd-b004177" rel="nofollow" target="_blank">https://za.linkedin.com/in/dr-nicky-terblanche-phd-b004177</a> Association For Coaching – Technology and Innovation Series - <a href="https://www.associationforcoaching.com/page/technology_and_innovation_podcast_series" rel="nofollow" target="_blank">https://www.associationforcoaching.com/page/technology_and_innovation_podcast_series</a> Evoach Podcast: <a href="https://www.evoach.com/the-future-of-coaching-podcast" rel="nofollow" target="_blank">https://www.evoach.com/the-future-of-coaching-podcast</a>

Episode 62 - Emotion at Work in AI in the Future of Coaching

In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace.   References and links:   Warning - Carbon monoxide poisining story - timestamp: 20.36   Gemma Sandwell LinkedIn profile: https://www.linkedin.com/in/gemma-sandwell-b6518325/   Gemma Sandwell Instagram: https://www.instagram.com/iamgemmasandwell/    Gemma Sandwell Facebook: https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiPxvqV8bqSMkjmpbCYeRWP2BdAsTD15smra3Vahiu68YKSWFB61bMHl/    Gemma Sandwell’s TedX Talk - Be a Tree: The Power of the Present https://www.youtube.com/watch?v=D3-8E_zn9bQ   Dr Elaine Aron - https://hsperson.com/   HSP Test - https://hsperson.com/test/highly-sensitive-test/    Book: The Highly Sensitive Person by Elaine Aron - https://hsperson.com/books/the-highly-sensitive-person/    Quiet: The Power of Introverts in a World That Can't Stop Talking - https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196    Katheines TEDx (which is about wellbeing strategy she did an amazing job!)  https://youtu.be/GyGBt7VMwrQ   Linkedin Post about driving tests: https://www.linkedin.com/posts/gemma-sandwell-b6518325_driving-authenticity-coaching-activity-7034054175063736321-0tAu?utm_source=share&amp;utm_medium=member_desktop   Sue Langley, a world leader in positive psychology and emotional intelligence - https://langleygroup.com.au/sue-langley-making-a-difference-in-the-world/   Emotional Badass podcast hosted by Nicky Eisenhower - https://www.youtube.com/watch?v=C5uIKwRZr8g   The Happiness Advantage by Shawn Achor - https://www.wob.com/en-gb/books/shawn-achor/happiness-advantage/9780307591555?cq_src=google_ads&amp;cq_cmp=19658855653&amp;cq_con=&amp;cq_med=pla&amp;cq_plac=&amp;cq_net=x&amp;gclid=EAIaIQobChMIkqff9ZDo_gIVitPtCh1cpQ6ZEAQYBSABEgLpc_D_BwE#NPB9780307591555    TEDxBloomington - Shawn Achor - "The Happiness Advantage: Linking Positive Brains to Performance" - https://www.youtube.com/watch?v=GXy__kBVq1M    Positivity: Groundbreaking Research To Release Your Inner Optimist And Thrive - https://www.amazon.co.uk/Positivity-Groundbreaking-Research-Release-Optimist/dp/1851687904   Episode 43 – Emotion at Work in Job Crafting with Rob Baker - https://emotionatwork.co.uk/episode-43-emotion-at-work-in-job-crafting-2/   Tailored Thinking – Rob Baker - https://tailoredthinking.co.uk/people   Episode 59 – Emotion at Work in Boundaries and Burnout - https://emotionatwork.co.uk/episode-59-emotion-at-work-in-boundaries-and-burnout/

In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace. References and links: Warning - Carbon monoxide poisining story - timestamp: 20.36 Gemma Sandwell LinkedIn profile: <a href="https://www.linkedin.com/in/gemma-sandwell-b6518325/" rel="nofollow" target="_blank">https://www.linkedin.com/in/gemma-sandwell-b6518325/</a> Gemma Sandwell Instagram: <a href="https://www.instagram.com/iamgemmasandwell/" rel="nofollow" target="_blank">https://www.instagram.com/iamgemmasandwell/</a> Gemma Sandwell Facebook: <a href="https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiPxvqV8bqSMkjmpbCYeRWP2BdAsTD15smra3Vahiu68YKSWFB61bMHl/" rel="nofollow" target="_blank">https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiPxvqV8bqSMkjmpbCYeRWP2BdAsTD15smra3Vahiu68YKSWFB61bMHl/</a> Gemma Sandwell’s TedX Talk - Be a Tree: The Power of the Present <a href="https://www.youtube.com/watch?v=D3-8E_zn9bQ" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=D3-8E_zn9bQ</a> Dr Elaine Aron - <a href="https://hsperson.com/" rel="nofollow" target="_blank">https://hsperson.com/</a> HSP Test - <a href="https://hsperson.com/test/highly-sensitive-test/" rel="nofollow" target="_blank">https://hsperson.com/test/highly-sensitive-test/</a> Book: The Highly Sensitive Person by Elaine Aron - <a href="https://hsperson.com/books/the-highly-sensitive-person/" rel="nofollow" target="_blank">https://hsperson.com/books/the-highly-sensitive-person/</a> Quiet: The Power of Introverts in a World That Can't Stop Talking - <a href="https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196" rel="nofollow" target="_blank">https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196</a> Katheines TEDx (which is about wellbeing strategy she did an amazing job!)  <a href="https://youtu.be/GyGBt7VMwrQ" rel="nofollow" target="_blank">https://youtu.be/GyGBt7VMwrQ</a> Linkedin Post about driving tests: <a href="https://www.linkedin.com/posts/gemma-sandwell-b6518325_driving-authenticity-coaching-activity-7034054175063736321-0tAu?utm_source=share&amp;utm_medium=member_desktop" rel="nofollow" target="_blank">https://www.linkedin.com/posts/gemma-sandwell-b6518325_driving-authenticity-coaching-activity-7034054175063736321-0tAu?utm_source=share&amp;utm_medium=member_desktop</a> Sue Langley, a world leader in positive psychology and emotional intelligence - <a href="https://langleygroup.com.au/sue-langley-making-a-difference-in-the-world/" rel="nofollow" target="_blank">https://langleygroup.com.au/sue-langley-making-a-difference-in-the-world/</a> Emotional Badass podcast hosted by Nicky Eisenhower - <a href="https://www.youtube.com/watch?v=C5uIKwRZr8g" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=C5uIKwRZr8g</a> The Happiness Advantage by Shawn Achor - <a href="https://www.wob.com/en-gb/books/shawn-achor/happiness-advantage/9780307591555?cq_src=google_ads&amp;cq_cmp=19658855653&amp;cq_con=&amp;cq_med=pla&amp;cq_plac=&amp;cq_net=x&amp;gclid=EAIaIQobChMIkqff9ZDo_gIVitPtCh1cpQ6ZEAQYBSABEgLpc_D_BwE#NPB9780307591555" rel="nofollow" target="_blank">https://www.wob.com/en-gb/books/shawn-achor/happiness-advantage/9780307591555?cq_src=google_ads&amp;cq_cmp=19658855653&amp;cq_con=&amp;cq_med=pla&amp;cq_plac=&amp;cq_net=x&amp;gclid=EAIaIQobChMIkqff9ZDo_gIVitPtCh1cpQ6ZEAQYBSABEgLpc_D_BwE#NPB9780307591555 </a> TEDxBloomington - Shawn Achor - "The Happiness Advantage: Linking Positive Brains to Performance" - <a href="https://www.youtube.com/watch?v=GXy__kBVq1M" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=GXy__kBVq1M</a> Positivity: Groundbreaking Research To Release Your Inner Optimist And Thrive - <a href="https://www.amazon.co.uk/Positivity-Groundbreaking-Research-Release-Optimist/dp/1851687904" rel="nofollow" target="_blank">https://www.amazon.co.uk/Positivity-Groundbreaking-Research-Release-Optimist/dp/1851687904</a> Episode 43 – Emotion at Work in Job Crafting with Rob Baker - <a href="https://emotionatwork.co.uk/episode-43-emotion-at-work-in-job-crafting-2/" rel="nofollow" target="_blank">https://emotionatwork.co.uk/episode-43-emotion-at-work-in-job-crafting-2/</a> Tailored Thinking – Rob Baker - <a href="https://tailoredthinking.co.uk/people" rel="nofollow" target="_blank">https://tailoredthinking.co.uk/people</a> Episode 59 – Emotion at Work in Boundaries and Burnout - <a href="https://emotionatwork.co.uk/episode-59-emotion-at-work-in-boundaries-and-burnout/" rel="nofollow" target="_blank">https://emotionatwork.co.uk/episode-59-emotion-at-work-in-boundaries-and-burnout/</a>

Episode 61 - Emotion at Work in Stories - The Gift of Being Highly Sensitive (HSP)

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is Angela Day, a business leader, Head of People, Risk and Compliance at Market Operator Services Limited (MOSL). MOSL are the market operator for the non-household water retail market in England and sit at the centre of the water industry.  Angela discusses MOSL's Diversity Society and how they have created an environment for people to share their experiences to see the world through the eyes of others. This has been designed through colleague-led discussions that involve the entire organisation.  They go on to discuss how permission is one of the aspects developed to lead MOSL, with Angela providing examples of permission at a recent away day and other examples of how permission leadership demonstrates respect and improves buy-in from colleagues. References and links:  The Chimp Paradox - https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp- paradox/    Ted Talk by Taiye Selasi – Don’t ask where I’m from, ask where I’m local - https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?lan guage=en    Jeremy Clarkson and Megham Markle - https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/   Jia Wang PH.D. - Workplace Incivility: The Silent Epidemic - https://www.youtube.com/watch?v=X91ZElURMtA   Angela Day – MOSL - https://mosl.co.uk/about/mosl-team/19-angela-day  Angela Day LinkedIn - https://uk.linkedin.com/in/angela-day-a500b68

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is Angela Day, a business leader, Head of People, Risk and Compliance at Market Operator Services Limited (MOSL). MOSL are the market operator for the non-household water retail market in England and sit at the centre of the water industry. Angela discusses MOSL's Diversity Society and how they have created an environment for people to share their experiences to see the world through the eyes of others. This has been designed through colleague-led discussions that involve the entire organisation.  They go on to discuss how permission is one of the aspects developed to lead MOSL, with Angela providing examples of permission at a recent away day and other examples of how permission leadership demonstrates respect and improves buy-in from colleagues. References and links: The Chimp Paradox - <a href="https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/" rel="nofollow" target="_blank">https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-</a> <a href="https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/" rel="nofollow" target="_blank">paradox/ </a> Ted Talk by Taiye Selasi – Don’t ask where I’m from, ask where I’m local - <a href="https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?language=en" rel="nofollow" target="_blank">https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?lan</a> <a href="https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?language=en" rel="nofollow" target="_blank">guage=en </a> Jeremy Clarkson and Megham Markle - <a href="https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/" rel="nofollow" target="_blank">https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/</a> Jia Wang PH.D. - Workplace Incivility: The Silent Epidemic - <a href="https://www.youtube.com/watch?v=X91ZElURMtA" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=X91ZElURMtA</a> Angela Day – MOSL - <a href="https://mosl.co.uk/about/mosl-team/19-angela-day" rel="nofollow" target="_blank">https://mosl.co.uk/about/mosl-team/19-angela-day</a> Angela Day LinkedIn - <a href="https://uk.linkedin.com/in/angela-day-a500b68" rel="nofollow" target="_blank">https://uk.linkedin.com/in/angela-day-a500b68</a>

Episode 60 - Emotion at Work in life (and work being part of it)

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing.   Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace.   References and links:   The packing bags mentioned by Kelly (who says to use them by rolling and flattening!):  https://nordace.com/en/product/nordace-siena-compression-packing-cube/   Deloitte Women at Work report: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html   McKinsey Report: https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf   Burnout podcast episode mentioned by Kelly: https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/   Book mentioned by Kelly: https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&amp;linkCode=df0&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579&amp;psc=1&amp;th=1&amp;psc=1&amp;tag=&amp;ref=&amp;adgrpid=94876264008&amp;hvpone=&amp;hvptwo=&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579   Kelly’s book ‘Mind the Gap’: https://www.kellyswingler.com/mindthegap

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing. Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace. References and links: The packing bags mentioned by Kelly (who says to use them by rolling and flattening!):  <a href="https://nordace.com/en/product/nordace-siena-compression-packing-cube/" rel="nofollow" target="_blank">https://nordace.com/en/product/nordace-siena-compression-packing-cube/</a> Deloitte Women at Work report: <a href="https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html" rel="nofollow" target="_blank">https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html</a> McKinsey Report: <a href="https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf" rel="nofollow" target="_blank">https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf</a> Burnout podcast episode mentioned by Kelly: <a href="https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/" rel="nofollow" target="_blank">https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/</a> Book mentioned by Kelly: <a href="https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&amp;linkCode=df0&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579&amp;psc=1&amp;th=1&amp;psc=1&amp;tag=&amp;ref=&amp;adgrpid=94876264008&amp;hvpone=&amp;hvptwo=&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579" rel="nofollow" target="_blank">https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&amp;linkCode=df0&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579&amp;psc=1&amp;th=1&amp;psc=1&amp;tag=&amp;ref=&amp;adgrpid=94876264008&amp;hvpone=&amp;hvptwo=&amp;hvadid=411246918865&amp;hvpos=&amp;hvnetw=g&amp;hvrand=13366914573765310502&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=1006886&amp;hvtargid=pla-862463984579</a> Kelly’s book ‘Mind the Gap’: <a href="https://www.kellyswingler.com/mindthegap" rel="nofollow" target="_blank">https://www.kellyswingler.com/mindthegap</a>

Episode 59 - Emotion at Work in Boundaries and Burnout

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation.   As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.”   In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate.   To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown.   Works mentioned:   ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context’: https://community.emotionatwork.co.uk/folders/31   Impression Management in the Workplace: Research, Theory and Practice by Andrew J. DuBrin: https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730   Erving Goffman and framing: https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation. As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.” In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate. To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown. Works mentioned: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context’: <a href="https://community.emotionatwork.co.uk/folders/31" rel="nofollow" target="_blank">https://community.emotionatwork.co.uk/folders/31</a> Impression Management in the Workplace: Research, Theory and Practice by Andrew J. DuBrin: <a href="https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730" rel="nofollow" target="_blank">https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730</a> Erving Goffman and framing: <a href="https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X" rel="nofollow" target="_blank">https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X</a>

Episode 58 - Emotion at Work in Self Presentation

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University   Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research.   Your resources for this episode:   Work-life challenges and dilemmas paper: https://journals.sagepub.com/doi/full/10.1177/0950017016677942 Perceptions of fairness paper: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181 Perinatal mental health &amp; ‘rhythm intelligent managers’: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434 The short blog for CIPD Manchester: https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/ Rouse et al. (2021) – where ‘rhythm intelligence’ came from: https://journals.sagepub.com/doi/full/10.1177/0266242620984739 Gatrell’s (2011) paper on secrecy, silence and supraperformance: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x Behson (forthcoming) book on ‘whole person workplace’: https://www.scottbehson.com/the-whole-person-workplace   If you want to get in touch with Krystal Wilkinson: Krystal’s LinkedIn: https://www.linkedin.com/in/krystal-wilkinson-0650687a/ Twitter: @DrKrysWilkinson Krystal’s Email: k.wilkinson@mmu.ac.uk   Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/ Join the Emotion at Work Community: https://community.emotionatwork.co.uk/signup

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research. Your resources for this episode: Work-life challenges and dilemmas paper: <a href="https://journals.sagepub.com/doi/full/10.1177/0950017016677942" rel="nofollow" target="_blank">https://journals.sagepub.com/doi/full/10.1177/0950017016677942</a> Perceptions of fairness paper: <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181" rel="nofollow" target="_blank">https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181</a> Perinatal mental health &amp; ‘rhythm intelligent managers’: <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434" rel="nofollow" target="_blank">https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434</a> The short blog for CIPD Manchester: <a href="https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/" rel="nofollow" target="_blank">https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/</a> Rouse et al. (2021) – where ‘rhythm intelligence’ came from: <a href="https://journals.sagepub.com/doi/full/10.1177/0266242620984739" rel="nofollow" target="_blank">https://journals.sagepub.com/doi/full/10.1177/0266242620984739</a> Gatrell’s (2011) paper on secrecy, silence and supraperformance: <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x" rel="nofollow" target="_blank">https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x</a> Behson (forthcoming) book on ‘whole person workplace’: <a href="https://www.scottbehson.com/the-whole-person-workplace" rel="nofollow" target="_blank">https://www.scottbehson.com/the-whole-person-workplace</a> If you want to get in touch with Krystal Wilkinson: Krystal’s LinkedIn: <a href="https://www.linkedin.com/in/krystal-wilkinson-0650687a/" rel="nofollow" target="_blank">https://www.linkedin.com/in/krystal-wilkinson-0650687a/</a> Twitter: @DrKrysWilkinson Krystal’s Email: k.wilkinson@mmu.ac.uk Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a> Join the Emotion at Work Community: <a href="https://community.emotionatwork.co.uk/signup" rel="nofollow" target="_blank">https://community.emotionatwork.co.uk/signup</a>

Episode 57 - Emotion at Work in Flexible Working

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace.  In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people: 1. Find pleasure in their work 2. Recently experienced stress about their work 3. Find their work keeps them awake at night This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge? If you want to access the report findings in detail please register here https://mailchi.mp/emotionatwork/emotional-wellbeing-report If you want to join the webinar that Phil mentions, you can do that here https://mailchi.mp/emotionatwork/mailing-list

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace.  In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people: 1. Find pleasure in their work 2. Recently experienced stress about their work 3. Find their work keeps them awake at night This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge? If you want to access the report findings in detail please register here <a href="https://mailchi.mp/emotionatwork/emotional-wellbeing-report" rel="nofollow" target="_blank">https://mailchi.mp/emotionatwork/emotional-wellbeing-report</a> If you want to join the webinar that Phil mentions, you can do that here <a href="https://mailchi.mp/emotionatwork/mailing-list" rel="nofollow" target="_blank">https://mailchi.mp/emotionatwork/mailing-list</a>

Episode 56 - This is how I am feeling - Emotional Wellbeing in the workplace research

Remote

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions.   In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s).   The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are:   Approach this style of leadership as new or different as opposed to difficult or challenging Lead with trust Ask questions with curiosity   All these components are discussed in detail throughout the episode before Sumit and Phil look to some of the potential myths which sit around leadership.   To find out more about Sumit:   LinkedIn: https://www.linkedin.com/in/sumit4all/   Email:  sumit@deployyourself.com   Website: https://www.deployyourself.com/   Links and references to the research and resources discussed in this episode are below:   Book: Conscious Business by Fred Kofman: https://www.waterstones.com/book/conscious-business/fred-kofman//9781622032020   Book: Conscious Capitalism by John Mackey: https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751   The Institute for Generative Leadership: https://generateleadership.com/building-your-leadership-muscle-program/   Join the Emotion at Work Community for FREE here: https://community.emotionatwork.co.uk/    Follow us on Instagram for exclusive Podcast updates: https://www.instagram.com/emotionatworkpodcast/    Learn more about Emotion at Work through our website: https://www.emotionatwork.co.uk    Connect with Phil on LinkedIn: https://www.linkedin.com/in/phil-willcox-02013425 

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions. In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s). The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are: <ol><li>Approach this style of leadership as new or different as opposed to difficult or challenging</li> <li>Lead with trust</li> <li>Ask questions with curiosity</li> </ol> All these components are discussed in detail throughout the episode before Sumit and Phil look to some of the potential myths which sit around leadership. To find out more about Sumit: LinkedIn: <a href="https://www.linkedin.com/in/sumit4all/" rel="nofollow" target="_blank">https://www.linkedin.com/in/sumit4all/</a> Email:  <a href="mailto:sumit@deployyourself.com">sumit@deployyourself.com</a> Website: <a href="https://www.deployyourself.com/" rel="nofollow" target="_blank">https://www.deployyourself.com/</a> Links and references to the research and resources discussed in this episode are below: Book: Conscious Business by Fred Kofman: <a href="https://www.waterstones.com/book/conscious-business/fred-kofman/9781622032020" rel="nofollow" target="_blank">https://www.waterstones.com/book/conscious-business/fred-kofman//9781622032020</a> Book: Conscious Capitalism by John Mackey: <a href="https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751" rel="nofollow" target="_blank">https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751</a> The Institute for Generative Leadership: <a href="https://generateleadership.com/building-your-leadership-muscle-program/" rel="nofollow" target="_blank">https://generateleadership.com/building-your-leadership-muscle-program/</a> Join the Emotion at Work Community for FREE here: <a href="https://community.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://community.emotionatwork.co.uk/</a> Follow us on Instagram for exclusive Podcast updates: <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work through our website: <a href="https://www.emotionatwork.co.uk" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil on LinkedIn: <a href="https://www.linkedin.com/in/phil-willcox-02013425" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425</a>

Episode 55 - Emotion at Work in Remote Leadership

Emotion At Work

This episode is one of those that talks about stuff you as a human do all the time but aren't all that aware of or use different words to describe it.  My guest this time is James Gross who is the worlds leading researcher in Emotion Regulation.  Through the podcast we chat about: - What are emotions? - What is emotion regulation? - The 5 families of emotion regulation strategies - Examples of what people do within each of those families - How emotion regulation can be extrinsic (where others use these strategies with/for/to you to 'help' you regulate your emotions) and intrinsic (where you use them with your own emotions) - What the workplace and individuals can learn from emotion regulation This was a great episode to record!!!! My inner geek was super excited Your references: Links to all the research papers that James mentions at approx 52 minutes https://spl.stanford.edu/selected-publications The 'Emotion and Self Regulation Lab' where Gal Sheppes works that James mentions at approx 56 minutes  http://people.socsci.tau.ac.il/mu/galsheppes/  The project that Angela Duckworth is working on that I mention at approx 58 minutes https://bcfg.wharton.upenn.edu/   More from James: Website: https://spl.stanford.edu/james-gross-phd-0   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This episode is one of those that talks about stuff you as a human do all the time but aren't all that aware of or use different words to describe it.  My guest this time is James Gross who is the worlds leading researcher in Emotion Regulation.  Through the podcast we chat about: - What are emotions? - What is emotion regulation? - The 5 families of emotion regulation strategies - Examples of what people do within each of those families - How emotion regulation can be extrinsic (where others use these strategies with/for/to you to 'help' you regulate your emotions) and intrinsic (where you use them with your own emotions) - What the workplace and individuals can learn from emotion regulation This was a great episode to record!!!! My inner geek was super excited Your references: Links to all the research papers that James mentions at approx 52 minutes <a href="https://spl.stanford.edu/selected-publications" rel="nofollow" target="_blank">https://spl.stanford.edu/selected-publications</a> The 'Emotion and Self Regulation Lab' where Gal Sheppes works that James mentions at approx 56 minutes  <a href="http://people.socsci.tau.ac.il/mu/galsheppes/" rel="nofollow" target="_blank">http://people.socsci.tau.ac.il/mu/galsheppes/</a> The project that Angela Duckworth is working on that I mention at approx 58 minutes <a href="https://bcfg.wharton.upenn.edu/" rel="nofollow" target="_blank">https://bcfg.wharton.upenn.edu/</a> More from James: Website: <a href="https://spl.stanford.edu/james-gross-phd-0" rel="nofollow" target="_blank">https://spl.stanford.edu/james-gross-phd-0</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 27 - Emotion at Work in Emotion Regulation

This episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Tony Jackson as my guest, we explore how anxiety has always been a part of his life and has been working on it more purposefully in the last five years or so. We delve into the factors that have and continue to contribute to the anxiety that Tony experiences, his ways of working with his anxiety and what he does from a restorative perspective.  We talk about how 'difference' is something that Tony carries with him and is a near-constant feature in his thoughts and then affects either his approaches to interactions and interactions themselves.  Tony is also really clear that his experiences have, and continue to shape his empathy and inclusivity.  He says that his stories and experiences have given him things that he works with and at times struggles with and it has also equipped him with a set of skills that help him to work really well with others.  Finally, we get into the detail and practical things that Tony does to help him be well and enjoy his work and life.      With this being a Stories episode there aren’t many references as such. There are some things from the news and other places we talk about and here are the links to those things:   Tony talks about psychosynthesis and I forget to ask him what it is, here is a link: https://psychosynthesistrust.org.uk/about-psychosynthesis-trust/what-is-psychosynthesis/ The Poisonwood Bible by Barbara Kingsolver: https://www.amazon.co.uk/Poisonwood-Bible-Barbara-Kingsolver/dp/0062213709 The Psychology of Executive Coaching by Bruce Peltier https://www.amazon.co.uk/Psychology-Executive-Coaching-Bruce-Peltier/dp/0415993415   More from Tony: LinkedIn: https://www.linkedin.com/in/tonycjackson/  Twitter: https://twitter.com/JacksonT0ny    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Tony Jackson as my guest, we explore how anxiety has always been a part of his life and has been working on it more purposefully in the last five years or so. We delve into the factors that have and continue to contribute to the anxiety that Tony experiences, his ways of working with his anxiety and what he does from a restorative perspective.  We talk about how 'difference' is something that Tony carries with him and is a near-constant feature in his thoughts and then affects either his approaches to interactions and interactions themselves.  Tony is also really clear that his experiences have, and continue to shape his empathy and inclusivity.  He says that his stories and experiences have given him things that he works with and at times struggles with and it has also equipped him with a set of skills that help him to work really well with others.  Finally, we get into the detail and practical things that Tony does to help him be well and enjoy his work and life.      With this being a Stories episode there aren’t many references as such. There are some things from the news and other places we talk about and here are the links to those things: Tony talks about psychosynthesis and I forget to ask him what it is, here is a link: <a href="https://psychosynthesistrust.org.uk/about-psychosynthesis-trust/what-is-psychosynthesis/" rel="nofollow" target="_blank">https://psychosynthesistrust.org.uk/about-psychosynthesis-trust/what-is-psychosynthesis/</a> The Poisonwood Bible by Barbara Kingsolver: <a href="https://www.amazon.co.uk/Poisonwood-Bible-Barbara-Kingsolver/dp/0062213709" rel="nofollow" target="_blank">https://www.amazon.co.uk/Poisonwood-Bible-Barbara-Kingsolver/dp/0062213709</a> The Psychology of Executive Coaching by Bruce Peltier <a href="https://www.amazon.co.uk/Psychology-Executive-Coaching-Bruce-Peltier/dp/0415993415" rel="nofollow" target="_blank">https://www.amazon.co.uk/Psychology-Executive-Coaching-Bruce-Peltier/dp/0415993415</a> More from Tony: LinkedIn: <a href="https://www.linkedin.com/in/tonycjackson/" rel="nofollow" target="_blank">https://www.linkedin.com/in/tonycjackson/</a> Twitter: <a href="https://twitter.com/JacksonT0ny" rel="nofollow" target="_blank">https://twitter.com/JacksonT0ny</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 22 - Emotion at Work Stories - Anxiety, difference and minority groups

This episode tackles a notoriously tricky area, Organisational Change.  One thing is for sure that for HR, Learning and Organisational Development practitioners we are working with change. My guest this week is the wonderful Julie Drybrough. In this wide-ranging conversation, we explore how aspects of; identity, belonging, control, power can all affect organizations and their ability or propensity to change.  Jools talks about the 'invisible hand' that guides what happens in organizations and how in her work, she often makes that invisible stuff visible.   We both share some specific examples from past and present work and talk about the strategies, techniques and methods we use to support organizations and ourselves as practitioners too.     As always, here are your references: The blog post Jools wrote about culture change and fog https://fuchsiablueblog.wordpress.com/2018/09/12/digital-transformation-culture-fog/ Quote from Martin Luther King Jr about love and power https://www.goodreads.com/quotes/134364-power-without-love-is-reckless-and-abusive-and-love-without Martin Bubers 'I and Thou' https://www.amazon.co.uk/Martin-Bubers-Thou-Practicing-Dialogue/dp/0809141582/ref=sr_1_3?ie=UTF8&amp;qid=1541360799&amp;sr=8-3&amp;keywords=i+thou The Culture Code by Daniel Coyle https://www.amazon.co.uk/Culture-Code-Secrets-Highly-Successful/dp/1847941265/ref=sr_1_1?ie=UTF8&amp;qid=1541361475&amp;sr=8-1&amp;keywords=culture+code William Isaacs and Dialogue - the art of thinking together https://www.amazon.co.uk/Dialogue-Art-Thinking-Together-Communicating/dp/0385479999/ref=sr_1_1?ie=UTF8&amp;qid=1541361533&amp;sr=8-1&amp;keywords=william+isaacs+dialogue 'On Dialogue' by David Boam https://www.amazon.co.uk/Dialogue-Routledge-Classics-David-Bohm/dp/0415336414/ref=sr_1_4?ie=UTF8&amp;qid=1541361581&amp;sr=8-4&amp;keywords=david+bohm   More from Julie:  LinkedIn: https://www.linkedin.com/in/julie-drybrough-969b647/  Twitter: https://twitter.com/fuchsia_blue  Website: https://fuchsiablueblog.wordpress.com/about/    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This episode tackles a notoriously tricky area, Organisational Change.  One thing is for sure that for HR, Learning and Organisational Development practitioners we are working with change. My guest this week is the wonderful Julie Drybrough. In this wide-ranging conversation, we explore how aspects of; identity, belonging, control, power can all affect organizations and their ability or propensity to change.  Jools talks about the 'invisible hand' that guides what happens in organizations and how in her work, she often makes that invisible stuff visible.   We both share some specific examples from past and present work and talk about the strategies, techniques and methods we use to support organizations and ourselves as practitioners too.   As always, here are your references: The blog post Jools wrote about culture change and fog <a href="https://fuchsiablueblog.wordpress.com/2018/09/12/digital-transformation-culture-fog/" rel="nofollow" target="_blank">https://fuchsiablueblog.wordpress.com/2018/09/12/digital-transformation-culture-fog/</a> Quote from Martin Luther King Jr about love and power <a href="https://www.goodreads.com/quotes/134364-power-without-love-is-reckless-and-abusive-and-love-without" rel="nofollow" target="_blank">https://www.goodreads.com/quotes/134364-power-without-love-is-reckless-and-abusive-and-love-without</a> Martin Bubers 'I and Thou' <a href="https://www.amazon.co.uk/Martin-Bubers-Thou-Practicing-Dialogue/dp/0809141582/ref=sr_1_3?ie=UTF8&amp;qid=1541360799&amp;sr=8-3&amp;keywords=i+thou" rel="nofollow" target="_blank">https://www.amazon.co.uk/Martin-Bubers-Thou-Practicing-Dialogue/dp/0809141582/ref=sr_1_3?ie=UTF8&amp;qid=1541360799&amp;sr=8-3&amp;keywords=i+thou</a> The Culture Code by Daniel Coyle <a href="https://www.amazon.co.uk/Culture-Code-Secrets-Highly-Successful/dp/1847941265/ref=sr_1_1?ie=UTF8&amp;qid=1541361475&amp;sr=8-1&amp;keywords=culture+code" rel="nofollow" target="_blank">https://www.amazon.co.uk/Culture-Code-Secrets-Highly-Successful/dp/1847941265/ref=sr_1_1?ie=UTF8&amp;qid=1541361475&amp;sr=8-1&amp;keywords=culture+code</a> William Isaacs and Dialogue - the art of thinking together <a href="https://www.amazon.co.uk/Dialogue-Art-Thinking-Together-Communicating/dp/0385479999/ref=sr_1_1?ie=UTF8&amp;qid=1541361533&amp;sr=8-1&amp;keywords=william+isaacs+dialogue" rel="nofollow" target="_blank">https://www.amazon.co.uk/Dialogue-Art-Thinking-Together-Communicating/dp/0385479999/ref=sr_1_1?ie=UTF8&amp;qid=1541361533&amp;sr=8-1&amp;keywords=william+isaacs+dialogue</a> 'On Dialogue' by David Boam <a href="https://www.amazon.co.uk/Dialogue-Routledge-Classics-David-Bohm/dp/0415336414/ref=sr_1_4?ie=UTF8&amp;qid=1541361581&amp;sr=8-4&amp;keywords=david+bohm" rel="nofollow" target="_blank">https://www.amazon.co.uk/Dialogue-Routledge-Classics-David-Bohm/dp/0415336414/ref=sr_1_4?ie=UTF8&amp;qid=1541361581&amp;sr=8-4&amp;keywords=david+bohm</a> More from Julie:  LinkedIn: <a href="https://www.linkedin.com/in/julie-drybrough-969b647/" rel="nofollow" target="_blank">https://www.linkedin.com/in/julie-drybrough-969b647/</a> Twitter: <a href="https://twitter.com/fuchsia_blue" rel="nofollow" target="_blank">https://twitter.com/fuchsia_blue</a> Website: <a href="https://fuchsiablueblog.wordpress.com/about/" rel="nofollow" target="_blank">https://fuchsiablueblog.wordpress.com/about/</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 33 - Emotion at Work in Organisational Change

In this episode, I am joined by Sarah Taylor Ph.D. where we explore her research and practice into the ways we can enrich workplaces by humanizing it and how we can also bureaucratize it too.  Our focus is her research in an elderly care setting and what employees and care workers in that setting really enjoy about their work, and how it is not necessarily what lines up with any set of 'professional standards'.  We begin with setting a philosophical and sociological backdrop and then dive into a lot of detail as to what her research has found.  We close by learning more about how Sarah is taking her research into a more corporate setting and looking at how her findings can inform ways that her organization manages performance.    A really great conversation and as always... the references: Rupert Sheldrake - https://www.sheldrake.org   Theory U - https://en.m.wikipedia.org/wiki/Theory_U - Scharmer, C. O. (2009). Theory U: Leading from the Future as it Emerges. San Francisco: Berrett-Koehler.   The 5th wave of public health - http://www.thelancet.com/journals/lancet/article/PIIS0140-6736(13)62341-7/abstract Nonpaywalled/access limited article -  http://blog.policy.manchester.ac.uk/featured/2014/05/will-new-wave-bring-a-tide-of-progress-for-public-health/ Hanlon, P., Carlisle, S., Hannah, M., Reilly, D., &amp; Lyon, A. (2011). Making the  case for a ―fifth wave‖ in public Health. Public Health, 125(1), 30–36.    Atul Gawande - Being Mortal: Medicine and what matters in the end https://www.amazon.co.uk/Being-Mortal-Medicine-What-Matters/dp/0805095152 https://www.youtube.com/watch?v=mviU9OeufA0 Martin Buber: I - Thou relationship https://en.wikipedia.org/wiki/I_and_Thou   - Andrews, N. (2014). We Need to Talk about Love‘. Co-production Walves.  Available from:  https://allinthistogetherwales.files.wordpress.com/2013/05/who-is-helping-who.pdf   - Kitwood, T. (2012). Dementia Reconsidered: The Person Comes First. Berkshire: Open University Press.   Loss of practical wisdom   https://www.ted.com/talks/barry_schwartz_on_our_loss_of_wisdom/up-next      Owen &amp; Mayer - beautiful moments of connection  http://www.myhomelife.org.uk/wp-content/uploads/2015/02/JRF-report-on-care-home-quality-of-life-full.pdf   More from Sarah: LinkedIn: https://www.linkedin.com/in/sarahtaylorthrivewise/  Twitter: https://twitter.com/ThriveWiseUKFollow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, I am joined by Sarah Taylor Ph.D. where we explore her research and practice into the ways we can enrich workplaces by humanizing it and how we can also bureaucratize it too.  Our focus is her research in an elderly care setting and what employees and care workers in that setting really enjoy about their work, and how it is not necessarily what lines up with any set of 'professional standards'.  We begin with setting a philosophical and sociological backdrop and then dive into a lot of detail as to what her research has found.  We close by learning more about how Sarah is taking her research into a more corporate setting and looking at how her findings can inform ways that her organization manages performance.  A really great conversation and as always... the references: Rupert Sheldrake - <a href="https://www.sheldrake.org/" rel="nofollow" target="_blank">https://www.sheldrake.org</a>   Theory U - <a href="https://en.m.wikipedia.org/wiki/Theory_U" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Theory_U</a> - Scharmer, C. O. (2009). Theory U: Leading from the Future as it Emerges. San Francisco: Berrett-Koehler.   The 5th wave of public health - <a href="http://www.thelancet.com/journals/lancet/article/PIIS0140-6736(13)62341-7/abstract" rel="nofollow" target="_blank">http://www.thelancet.com/journals/lancet/article/PIIS0140-6736(13)62341-7/abstract</a> Nonpaywalled/access limited article -  <a href="http://blog.policy.manchester.ac.uk/featured/2014/05/will-new-wave-bring-a-tide-of-progress-for-public-health/" rel="nofollow" target="_blank">http://blog.policy.manchester.ac.uk/featured/2014/05/will-new-wave-bring-a-tide-of-progress-for-public-health/</a> Hanlon, P., Carlisle, S., Hannah, M., Reilly, D., &amp; Lyon, A. (2011). Making the  case for a ―fifth wave‖ in public Health. Public Health, 125(1), 30–36.    Atul Gawande - Being Mortal: Medicine and what matters in the end <a href="https://www.amazon.co.uk/Being-Mortal-Medicine-What-Matters/dp/0805095152" rel="nofollow" target="_blank">https://www.amazon.co.uk/Being-Mortal-Medicine-What-Matters/dp/0805095152</a> <a href="https://www.youtube.com/watch?v=mviU9OeufA0" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=mviU9OeufA0</a> Martin Buber: I - Thou relationship <a href="https://en.wikipedia.org/wiki/I_and_Thou" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/I_and_Thou</a>   - Andrews, N. (2014). We Need to Talk about Love‘. Co-production Walves.  Available from:  <a href="https://allinthistogetherwales.files.wordpress.com/2013/05/who-is" rel="nofollow" target="_blank">https://allinthistogetherwales.files.wordpress.com/2013/05/who-is</a>-helping-who.pdf   - Kitwood, T. (2012). Dementia Reconsidered: The Person Comes First. Berkshire: Open University Press.   Loss of practical wisdom  <a href="https://www.ted.com/talks/barry_schwartz_on_our_loss_of_wisdom/up-next" rel="nofollow" target="_blank">https://www.ted.com/talks/barry_schwartz_on_our_loss_of_wisdom/up-next</a>   Owen &amp; Mayer - beautiful moments of connection <a href="http://www.myhomelife.org.uk/wp-content/uploads/2015/02/JRF-report-on-care-home-quality-of-life-full.pdf" rel="nofollow" target="_blank">http://www.myhomelife.org.uk/wp-content/uploads/2015/02/JRF-report-on-care-home-quality-of-life-full.pdf</a>   More from Sarah: LinkedIn: <a href="https://www.linkedin.com/in/sarahtaylorthrivewise/" rel="nofollow" target="_blank">https://www.linkedin.com/in/sarahtaylorthrivewise/</a>  Twitter: <a href="https://twitter.com/ThriveWiseUK" rel="nofollow" target="_blank">https://twitter.com/ThriveWiseUK</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 19 - Emotion at Work in Humanising the workplace

In this episode, I interview someone that has been a part of my professional life for just over a decade. Like me, Cliff Lansley from EIA Group has deep knowledge, passion and expertise in the world of emotion.  For our chat we take a deep dive into what may be some of the key areas this podcast should have explored in the past; what are emotions? what is emotional intelligence? how can you test or assess EQ?  Through our conversation, we get into some of the risks, issues and opportunities with the current state of emotional intelligence as well as how we, or more specifically how Cliff is using his Ph.D. to push forward the approaches and methods we use to view and assess EQ.  The two main gaps.... context (you can see why we get along) and goals.   Here are the references too: Paul Ekman - what scientists that study emotion agree on (2016)https://1ammce38pkj41n8xkp1iocwe-wpengine.netdna-ssl.com/wp-content/uploads/2013/07/What-Scientists-Who-Study-Emotion-Agree-About.pdf Paul Ekman wider review and access to some of his papers:https://www.paulekman.com/journal-articles/ Joseph Ladoux - The Emotional Brain - the idea that triggers are ‘indelibly burned’https://www.amazon.co.uk/Emotional-Brain-Mysterious-Underpinnings-Life/dp/0753806703 Is emotional intelligence about traits, abilities or both?https://www.eiagroup.com/2017/07/10/emotional-intelligence-ability-trait-mixed/ Howard Gardner - multiple intelligenceshttps://www.learning-theories.com/gardners-multiple-intelligences-theory.html The Emotional Intelligence Consortiumhttp://www.eiconsortium.org/members/consortium_membership.html The Cult of Personality Testinghttps://www.amazon.co.uk/Cult-Personality-Testing-Miseducate-Misunderstand/dp/0743280725 A critique of emotional intelligencehttps://www.amazon.co.uk/Critique-Emotional-Intelligence-Problems-Psychology/dp/0805853170/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254624&amp;sr=1-1&amp;keywords=critique+of+emotional+intelligence The Development of Emotional Competencehttps://www.amazon.co.uk/Development-Emotional-Competence-Guilford-Social/dp/1572304340/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254712&amp;sr=1-1&amp;keywords=development+of+emotional++competence Assessing Emotional Intelligencehttps://www.springer.com/gb/book/9780387883694 Understanding Emotionshttps://www.amazon.co.uk/Understanding-Emotions-Dacher-Keltner/dp/111814743X More from Cliff: Website: https://www.eiagroup.com LinkedIn: https://www.linkedin.com/in/clifflansley/ Twitter: https://twitter.com/clifflansleyFollow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, I interview someone that has been a part of my professional life for just over a decade. Like me, Cliff Lansley from EIA Group has deep knowledge, passion and expertise in the world of emotion.  For our chat we take a deep dive into what may be some of the key areas this podcast should have explored in the past; what are emotions? what is emotional intelligence? how can you test or assess EQ?    Through our conversation, we get into some of the risks, issues and opportunities with the current state of emotional intelligence as well as how we, or more specifically how Cliff is using his Ph.D. to push forward the approaches and methods we use to view and assess EQ.  The two main gaps.... context (you can see why we get along) and goals.     Here are the references too:   Paul Ekman - what scientists that study emotion agree on (2016) https://1<a href="http://ammce38pkj41n8xkp1iocwe-wpengine.netdna-ssl.com/wp-content/uploads/2013/07/What-Scientists-Who-Study-Emotion-Agree-About.pdf" rel="nofollow" target="_blank">ammce38pkj41n8xkp1iocwe-wpengine.netdna-ssl.com/wp-content/uploads/2013/07/What-Scientists-Who-Study-Emotion-Agree-About.pdf</a>   Paul Ekman wider review and access to some of his papers: <a href="https://www.paulekman.com/journal-articles/" rel="nofollow" target="_blank">https://www.paulekman.com/journal-articles/</a>   Joseph Ladoux - The Emotional Brain - the idea that triggers are ‘indelibly burned’ <a href="https://www.amazon.co.uk/Emotional-Brain-Mysterious-Underpinnings-Life/dp/0753806703" rel="nofollow" target="_blank">https://www.amazon.co.uk/Emotional-Brain-Mysterious-Underpinnings-Life/dp/0753806703</a>   Is emotional intelligence about traits, abilities or both? <a href="https://www.eiagroup.com/2017/07/10/emotional-intelligence-ability-trait-mixed/" rel="nofollow" target="_blank">https://www.eiagroup.com/2017/07/10/emotional-intelligence-ability-trait-mixed/</a>   Howard Gardner - multiple intelligences <a href="https://www.learning-theories.com/gardners-multiple-intelligences-theory.html" rel="nofollow" target="_blank">https://www.learning-theories.com/gardners-multiple-intelligences-theory.html</a>   The Emotional Intelligence Consortium <a href="http://www.eiconsortium.org/members/consortium_membership.html" rel="nofollow" target="_blank">http://www.eiconsortium.org/members/consortium_membership.html</a>   The Cult of Personality Testing <a href="https://www.amazon.co.uk/Cult-Personality-Testing-Miseducate-Misunderstand/dp/0743280725" rel="nofollow" target="_blank">https://www.amazon.co.uk/Cult-Personality-Testing-Miseducate-Misunderstand/dp/0743280725</a>   A critique of emotional intelligence <a href="https://www.amazon.co.uk/Critique-Emotional-Intelligence-Problems-Psychology/dp/0805853170/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254624&amp;sr=1-1&amp;keywords=critique+of+emotional+intelligence" rel="nofollow" target="_blank">https://www.amazon.co.uk/Critique-Emotional-Intelligence-Problems-Psychology/dp/0805853170/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254624&amp;sr=1-1&amp;keywords=critique+of+emotional+intelligence</a>   The Development of Emotional Competence <a href="https://www.amazon.co.uk/Development-Emotional-Competence-Guilford-Social/dp/1572304340/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254712&amp;sr=1-1&amp;keywords=development+of+emotional++competence" rel="nofollow" target="_blank">https://www.amazon.co.uk/Development-Emotional-Competence-Guilford-Social/dp/1572304340/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527254712&amp;sr=1-1&amp;keywords=development+of+emotional++competence</a>   Assessing Emotional Intelligence <a href="https://www.springer.com/gb/book/9780387883694" rel="nofollow" target="_blank">https://www.springer.com/gb/book/9780387883694</a>   Understanding Emotions <a href="https://www.amazon.co.uk/Understanding-Emotions-Dacher-Keltner/dp/111814743X" rel="nofollow" target="_blank">https://www.amazon.co.uk/Understanding-Emotions-Dacher-Keltner/dp/111814743X</a>   More from Cliff:  Website: <a href="https://www.eiagroup.com/?gclid=Cj0KCQjw6J7YBRC4ARIsAJMXXsd5OXlXgkj9gExWLXoTqeIDVLM0wdD_WwWlUC5DNUWNvjwV7F56kXMaArUtEALw_wcB" rel="nofollow" target="_blank">https://www.eiagroup.com </a> LinkedIn: <a href="https://www.linkedin.com/in/clifflansley/" rel="nofollow" target="_blank">https://www.linkedin.com/in/clifflansley/</a>  Twitter: <a href="https://twitter.com/clifflansley" rel="nofollow" target="_blank">https://twitter.com/clifflansley</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 25 - Emotion at work in Emotional Intelligence

For this episode, we delve into three areas; banter, impoliteness and power.  All separate yet inextricably linked.  All things that are common in the workplace.  My guest this episode is Dr Derek Bousfield and he goes by on Twitter.   We discuss what ‘banter’ is, how it is defined, why it is a healthy thing and is something that can cause division and friction in the workplace.  Derek’s descriptive definition for Banter is ‘Insincere Impoliteness’ and we go on to define ‘Imploiteness’ as well as ‘Politeness’ and ‘Power’.  One of the examples we discuss how to banter can be veiled as Impoliteness and how Politeness markers or actions can also be Impoliteness.  All of this is down to... *drum roll* context. As part of our discussion, we link back to aspects from other podcasts where we talk about face and facework (episodes 12 and 24), conversation management (episode 10) and in/out groups (episode 7).   Your references for this one: Barthesian myth (around 16 minutes) https://en.m.wikipedia.org/wiki/Mythologies_(book) Labeling (around 23 minutes) NB this is not exactly what Derek mentions but it gives you an idea where he is going with his thinking https://en.m.wikipedia.org/wiki/Labeling_theory Terms of address and titles (around 39 minutes) https://www.thoughtco.com/term-of-address-1692533 Banter and mock Impoliteness (by Derek and Michael Haugh) https://www.researchgate.net/profile/Michael_Haugh2/publication/257198791_Mock_impoliteness_jocular_mockery_and_jocular_abuse_in_Australian_and_British_English/links/5b0d4772a6fdcc8c2537e291/Mock-impoliteness-jocular-mockery-and-jocular-abuse-in-Australian-and-British-English.pdf Power (around 54 minutes) this is a fab book that explores the dynamism of power https://www.amazon.co.uk/Power-Talk-Interaction-Institutional-Discourse/dp/0582368790/ref=sr_1_1?ie=UTF8&amp;qid=1535050326&amp;sr=8-1&amp;keywords=Power+thornborrow Jonathan Culpepper 2011 Impolitentess work (around 1 hour 9 minutes) http://www.cambridge.org/gb/academic/subjects/languages-linguistics/sociolinguistics/impoliteness-using-language-cause-offence?format=PB Derek Bousfield 2008 Monograph on Impoliteness (around 1 hour 9 minutes) https://www.amazon.co.uk/Impoliteness-Interaction-Pragmatics-Beyond-New/dp/9027254397/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1535051024&amp;sr=1-1&amp;keywords=Derek+Bousfield+impoliteness  Clare Hardaker on Trolling (around 1 hour 10 minutes) these are examples of her non-academic work https://www.theguardian.com/profile/claire-hardaker Lynn Truss ‘Talk to the Hand’ (around 1 hour 11 minutes) https://www.amazon.com/Talk-Hand-Bloody-Rudeness-Reasons/dp/1592401716  Journal of Politeness Volume 14 Issue 2 (around 1 hour 12 minutes) https://www.degruyter.com/view/j/pr.2018.14.issue-2/issue-files/pr.2018.14.issue-2.xml Thanks for listening!!   More from Derek:  https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=111   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

For this episode, we delve into three areas; banter, impoliteness and power.  All separate yet inextricably linked.  All things that are common in the workplace.  My guest this episode is Dr Derek Bousfield and he goes by on Twitter.   We discuss what ‘banter’ is, how it is defined, why it is a healthy thing and is something that can cause division and friction in the workplace.  Derek’s descriptive definition for Banter is ‘Insincere Impoliteness’ and we go on to define ‘Imploiteness’ as well as ‘Politeness’ and ‘Power’.  One of the examples we discuss how to banter can be veiled as Impoliteness and how Politeness markers or actions can also be Impoliteness.  All of this is down to... *drum roll* context. As part of our discussion, we link back to aspects from other podcasts where we talk about face and facework (episodes 12 and 24), conversation management (episode 10) and in/out groups (episode 7). Your references for this one: Barthesian myth (around 16 minutes) <a href="https://en.m.wikipedia.org/wiki/Mythologies_(book)" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Mythologies_(book)</a> Labeling (around 23 minutes) NB this is not exactly what Derek mentions but it gives you an idea where he is going with his thinking <a href="https://en.m.wikipedia.org/wiki/Labeling_theory" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Labeling_theory</a> Terms of address and titles (around 39 minutes) <a href="https://www.thoughtco.com/term-of-address-1692533" rel="nofollow" target="_blank">https://www.thoughtco.com/term-of-address-1692533</a> Banter and mock Impoliteness (by Derek and Michael Haugh) <a href="https://www.researchgate.net/profile/Michael_Haugh2/publication/257198791_Mock_impoliteness_jocular_mockery_and_jocular_abuse_in_Australian_and_British_English/links/5b0d4772a6fdcc8c2537e291/Mock-impoliteness-jocular-mockery-and-jocular-abuse-in-Australian-and-British-English.pdf" rel="nofollow" target="_blank">https://www.researchgate.net/profile/Michael_Haugh2/publication/257198791_Mock_impoliteness_jocular_mockery_and_jocular_abuse_in_Australian_and_British_English/links/5b0d4772a6fdcc8c2537e291/Mock-impoliteness-jocular-mockery-and-jocular-abuse-in-Australian-and-British-English.pdf</a> Power (around 54 minutes) this is a fab book that explores the dynamism of power <a href="https://www.amazon.co.uk/Power-Talk-Interaction-Institutional-Discourse/dp/0582368790/ref=sr_1_1?ie=UTF8&amp;qid=1535050326&amp;sr=8-1&amp;keywords=Power+thornborrow" rel="nofollow" target="_blank">https://www.amazon.co.uk/Power-Talk-Interaction-Institutional-Discourse/dp/0582368790/ref=sr_1_1?ie=UTF8&amp;qid=1535050326&amp;sr=8-1&amp;keywords=Power+thornborrow</a> Jonathan Culpepper 2011 Impolitentess work (around 1 hour 9 minutes) <a href="http://www.cambridge.org/gb/academic/subjects/languages-linguistics/sociolinguistics/impoliteness-using-language-cause-offence?format=PB" rel="nofollow" target="_blank">http://www.cambridge.org/gb/academic/subjects/languages-linguistics/sociolinguistics/impoliteness-using-language-cause-offence?format=PB</a> Derek Bousfield 2008 Monograph on Impoliteness (around 1 hour 9 minutes) <a href="https://www.amazon.co.uk/Impoliteness-Interaction-Pragmatics-Beyond-New/dp/9027254397/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1535051024&amp;sr=1-1&amp;keywords=Derek+Bousfield+impoliteness" rel="nofollow" target="_blank">https://www.amazon.co.uk/Impoliteness-Interaction-Pragmatics-Beyond-New/dp/9027254397/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1535051024&amp;sr=1-1&amp;keywords=Derek+Bousfield+impoliteness</a> Clare Hardaker on Trolling (around 1 hour 10 minutes) these are examples of her non-academic work <a href="https://www.theguardian.com/profile/claire-hardaker" rel="nofollow" target="_blank">https://www.theguardian.com/profile/claire-hardaker</a> Lynn Truss ‘Talk to the Hand’ (around 1 hour 11 minutes) <a href="https://www.amazon.com/Talk-Hand-Bloody-Rudeness-Reasons/dp/1592401716" rel="nofollow" target="_blank">https://www.amazon.com/Talk-Hand-Bloody-Rudeness-Reasons/dp/1592401716</a> Journal of Politeness Volume 14 Issue 2 (around 1 hour 12 minutes) <a href="https://www.degruyter.com/view/j/pr.2018.14.issue-2/issue-files/pr.2018.14.issue-2.xml" rel="nofollow" target="_blank">https://www.degruyter.com/view/j/pr.2018.14.issue-2/issue-files/pr.2018.14.issue-2.xml</a> Thanks for listening!! More from Derek:  <a href="https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=111" rel="nofollow" target="_blank">https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=111</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 29 - Emotion at Work in Banter, Impoliteness and Power

In this episode, I am delighted to have Professor Sir Cary Cooper as my guest.  Cary is the President of the CIPD, researcher, practitioner and part of the Manchester Business School. I wanted to get Cary on the podcast for quite a while now as someone that is personally experienced and a respected researcher in this area.  We get into: Cary's personal experiences with Stress and Wellbeing His experiences working, consulting and researching in the workplace The importance of stress and mental health for individuals, teams, companies and the economy as a whole Uncertainty, anxiety, burnout and the difference between acute and chronic stress This is a fab episode and here are the links and references:Articles on technostresshttps://www.psychologytoday.com/blog/prefrontal-nudity/201708/dealing-technostress https://journal.thriveglobal.com/what-is-technostress-6b4cc39661d7 https://www.sciencedirect.com/science/article/abs/pii/S0969699715001192 Chronic Fatigue https://books.google.co.uk/books?hl=en&amp;lr=&amp;id=V3zLBQAAQBAJ&amp;oi=fnd&amp;pg=PP1&amp;dq=cary+cooper+chronic+fatigue&amp;ots=AWd3OEcPtr&amp;sig=biAR_U8VCmFPzI2_12GFModo-NE#v=onepage&amp;q=cary%20cooper%20chronic%20fatigue&amp;f=false http://oem.bmj.com/content/oemed/54/6/367.full.pdf - Spurgeon, Harrington &amp; Cooper (1997)https://www.amazon.co.uk/Myths-Management-People-Wrong-Business/dp/0749480238 Mind:https://www.mind.org.uk/?gclid=Cj0KCQiAuP7UBRDiARIsAFpxiRKCKJCPyl1kJIPn3BU845i89XJ5l0T2nvBFIsrurUd3r8HD6ZxqtwYaAhHxEALw_wcB# Articles linked to Antonio Horatio-Osorio the CEO of Lloyds that openly discussed his mental health challengeshttp://www.bbc.co.uk/news/magazine-15573121 Report on social mobility in the UK (2017)https://www.suttontrust.com/wp-content/uploads/2017/07/BCGSocial-Mobility-report-full-version_WEB_FINAL.pdf More from Sir Cary:LinkedIn: https://www.linkedin.com/in/professor-sir-cary-cooper-4213909/Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, I am delighted to have Professor Sir Cary Cooper as my guest.  Cary is the President of the CIPD, researcher, practitioner and part of the Manchester Business School. I wanted to get Cary on the podcast for quite a while now as someone that is personally experienced and a respected researcher in this area.  We get into: Cary's personal experiences with Stress and Wellbeing His experiences working, consulting and researching in the workplace The importance of stress and mental health for individuals, teams, companies and the economy as a whole Uncertainty, anxiety, burnout and the difference between acute and chronic stress This is a fab episode and here are the links and references:Articles on technostress <a href="https://www.psychologytoday.com/blog/prefrontal-nudity/201708/dealing-technostress" rel="nofollow" target="_blank">https://www.psychologytoday.com/blog/prefrontal-nudity/201708/dealing-technostress</a> <a href="https://journal.thriveglobal.com/what-is-technostress-6b4cc39661d7" rel="nofollow" target="_blank">https://journal.thriveglobal.com/what-is-technostress-6b4cc39661d7</a> <a href="https://www.sciencedirect.com/science/article/abs/pii/S0969699715001192" rel="nofollow" target="_blank">https://www.sciencedirect.com/science/article/abs/pii/S0969699715001192</a>   Chronic Fatigue   <a href="https://books.google.co.uk/books?hl=en&amp;lr=&amp;id=V3zLBQAAQBAJ&amp;oi=fnd&amp;pg=PP1&amp;dq=cary+cooper+chronic+fatigue&amp;ots=AWd3OEcPtr&amp;sig=biAR_U8VCmFPzI2_12GFModo-NE#v=onepage&amp;q=cary%20cooper%20chronic%20fatigue&amp;f=false" rel="nofollow" target="_blank">https://books.google.co.uk/books?hl=en&amp;lr=&amp;id=V3zLBQAAQBAJ&amp;oi=fnd&amp;pg=PP1&amp;dq=cary+cooper+chronic+fatigue&amp;ots=AWd3OEcPtr&amp;sig=biAR_U8VCmFPzI2_12GFModo-NE#v=onepage&amp;q=cary%20cooper%20chronic%20fatigue&amp;f=false</a> <a href="http://oem.bmj.com/content/oemed/54/6/367.full.pdf" rel="nofollow" target="_blank">http://oem.bmj.com/content/oemed/54/6/367.full.pdf</a> - Spurgeon, Harrington &amp; Cooper (1997) <a href="https://www.amazon.co.uk/Myths-Management-People-Wrong-Business/dp/0749480238" rel="nofollow" target="_blank">https://www.amazon.co.uk/Myths-Management-People-Wrong-Business/dp/0749480238</a>   Mind: <a href="https://www.mind.org.uk/?gclid=Cj0KCQiAuP7UBRDiARIsAFpxiRKCKJCPyl1kJIPn3BU845i89XJ5l0T2nvBFIsrurUd3r8HD6ZxqtwYaAhHxEALw_wcB" rel="nofollow" target="_blank">https://www.mind.org.uk/?gclid=Cj0KCQiAuP7UBRDiARIsAFpxiRKCKJCPyl1kJIPn3BU845i89XJ5l0T2nvBFIsrurUd3r8HD6ZxqtwYaAhHxEALw_wcB#</a>   Articles linked to Antonio Horatio-Osorio the CEO of Lloyds that openly discussed his mental health challenges <a href="http://www.bbc.co.uk/news/magazine-15573121" rel="nofollow" target="_blank">http://www.bbc.co.uk/news/magazine-15573121</a>   Report on social mobility in the UK (2017) <a href="https://www.suttontrust.com/wp-content/uploads/2017/07/BCGSocial-Mobility-report-full-version_WEB_FINAL.pdf" rel="nofollow" target="_blank">https://www.suttontrust.com/wp-content/uploads/2017/07/BCGSocial-Mobility-report-full-version_WEB_FINAL.pdf</a>   More from Sir Cary: LinkedIn: <a href="https://www.linkedin.com/in/professor-sir-cary-cooper-4213909/" rel="nofollow" target="_blank">https://www.linkedin.com/in/professor-sir-cary-cooper-4213909/</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 18 - Emotion at Work in Stress and Wellbeing

This is one of the most thoughtful podcasts I have done. You can hear the thinking. Hear when my guest Jo Wainwright and or I are paying attention, listening and supporting each other. There will be a temptation to listen to this episode on 1.5 or 2 times speed as there are some pauses and gaps in speech. Instead, I implore you to do one or both of these things: Let it play as it was originally intended. Pay attention to the way that Jo listens and supports me and the conversation.  There is some real value in learning in the interaction style used in this podcast.  Jo and I explore the roles of emotion and emotions in the workplace. We talk about emotional labour, emotional work and emotional exploitation. How at work humans are expected to do both emotional work and labour and yet are not supported to do so. I love that Jo makes a comparison with how at work we will ensure people have hard hats, supportive chairs, high visibility jackets, ear defenders, keyboards and mice that are ergonomically designed. Yet, what is lacking is the safety kit to support emotional work and labour in the workplace.  We get into some of the tangible actions, ideas, suggestions, experiences that can help make this work and/or work better in workplaces.  Your references are as follows: Emotion work - https://en.m.wikipedia.org/wiki/Emotion_work Emotional labour - https://en.m.wikipedia.org/wiki/Emotional_labor https://www.mindtools.com/pages/article/newTMM_44.htm Action learning sets - https://en.wikipedia.org/wiki/Action_learning Victor Frankl “Man’s search for meaning” - https://www.amazon.co.uk/Mans-Search-Meaning-classic-Holocaust/dp/1844132390/ref=mp_s_a_1_1?ie=UTF8&amp;qid=1530028214&amp;sr=8-1&amp;pi=AC_SX236_SY340_QL65&amp;keywords=man+search+of+meaning&amp;dpPl=1&amp;dpID=51CDTKBPNPL&amp;ref=plSrch  Before change there has to be acceptance - a blog linked to this notion - https://www.psychologytoday.com/us/blog/evil-deeds/200806/essential-secrets-psychotherapy-change-or-acceptance Reflexivity - https://en.m.wikipedia.org/wiki/Reflexivity_(social_theory) Episode 12 with Prof Dawn Archer - https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/ Thinking Environment - http://www.timetothink.com/thinking-environment/ More from Jo:LinkedIn: https://www.linkedin.com/in/jostephenson309/ Twitter: https://twitter.com/JoWainwright0Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This is one of the most thoughtful podcasts I have done. You can hear the thinking. Hear when my guest Jo Wainwright and or I are paying attention, listening and supporting each other. There will be a temptation to listen to this episode on 1.5 or 2 times speed as there are some pauses and gaps in speech. Instead, I implore you to do one or both of these things:   Let it play as it was originally intended.  Pay attention to the way that Jo listens and supports me and the conversation.    There is some real value in learning in the interaction style used in this podcast.    Jo and I explore the roles of emotion and emotions in the workplace. We talk about emotional labour, emotional work and emotional exploitation. How at work humans are expected to do both emotional work and labour and yet are not supported to do so. I love that Jo makes a comparison with how at work we will ensure people have hard hats, supportive chairs, high visibility jackets, ear defenders, keyboards and mice that are ergonomically designed. Yet, what is lacking is the safety kit to support emotional work and labour in the workplace.    We get into some of the tangible actions, ideas, suggestions, experiences that can help make this work and/or work better in workplaces.    Your references are as follows:   Emotion work - <a href="https://en.m.wikipedia.org/wiki/Emotion_work" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Emotion_work</a>   Emotional labour - <a href="https://en.m.wikipedia.org/wiki/Emotional_labor" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Emotional_labor</a> <a href="https://www.mindtools.com/pages/article/newTMM_44.htm" rel="nofollow" target="_blank">https://www.mindtools.com/pages/article/newTMM_44.htm</a>   Action learning sets - <a href="https://en.wikipedia.org/wiki/Action_learning" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Action_learning</a>   Victor Frankl “Man’s search for meaning” - <a href="https://www.amazon.co.uk/Mans-Search-Meaning-classic-Holocaust/dp/1844132390/ref=mp_s_a_1_1?ie=UTF8&amp;qid=1530028214&amp;sr=8-1&amp;pi=AC_SX236_SY340_QL65&amp;keywords=man+search+of+meaning&amp;dpPl=1&amp;dpID=51CDTKBPNPL&amp;ref=plSrch" rel="nofollow" target="_blank">https://www.amazon.co.uk/Mans-Search-Meaning-classic-Holocaust/dp/1844132390/ref=mp_s_a_1_1?ie=UTF8&amp;qid=1530028214&amp;sr=8-1&amp;pi=AC_SX236_SY340_QL65&amp;keywords=man+search+of+meaning&amp;dpPl=1&amp;dpID=51CDTKBPNPL&amp;ref=plSrch</a>    Before change there has to be acceptance - a blog linked to this notion - <a href="https://www.psychologytoday.com/us/blog/evil-deeds/200806/essential-secrets-psychotherapy-change-or-acceptance" rel="nofollow" target="_blank">https://www.psychologytoday.com/us/blog/evil-deeds/200806/essential-secrets-psychotherapy-change-or-acceptance</a>   Reflexivity - <a href="https://en.m.wikipedia.org/wiki/Reflexivity_(social_theory" rel="nofollow" target="_blank">https://en.m.wikipedia.org/wiki/Reflexivity_(social_theory</a>)   Episode 12 with Prof Dawn Archer - <a href="https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/" rel="nofollow" target="_blank">https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/</a>   Thinking Environment - <a href="http://www.timetothink.com/thinking-environment/" rel="nofollow" target="_blank">http://www.timetothink.com/thinking-environment/</a>   More from Jo: LinkedIn: <a href="https://www.linkedin.com/in/jostephenson309/" rel="nofollow" target="_blank">https://www.linkedin.com/in/jostephenson309/</a>  Twitter: <a href="https://twitter.com/JoWainwright0" rel="nofollow" target="_blank">https://twitter.com/JoWainwright0</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 26 - Emotion at Work in Emotional Exploitation

In this episode, I get to chat with Monica Parker from Hatch Analytics and we chat about something that has interested me for years. I have spent a fair bit of time in different workplaces and they had profound effects on how I felt both on specific days and overtime. So, I am really excited that I am going to get to explore this with our guest today. Looking to the physical workplace is something that is huge right now. Whether that be trying to imitate google with slides and bean bags, considering the emotional impact of things like space, temperature and desks or the need/preference for remote working. all of these things (and more) have emotional input, consequences and often, in my experience, this emotional aspect is forgotten or relegated to low priority. For me, it has to start with emotion and how people feel and work out from there. Then again, I would say that I suppose.  References: Photo https://vimeo.com/178593347 SPSS (it is a statistics number cruncher) https://www.ibm.com/uk-en/marketplace/spss-statistics Resolution Foundation story (that Phil mentioned) http://www.bbc.co.uk/news/business-44029808 Universal Basic Income http://www.bbc.co.uk/news/business-43078920 Emotional Equations - Chip Conley https://www.amazon.com/Emotional-Equations-Creating-Happiness-Business/dp/1451607261 Video from Porter Davis https://youtu.be/QTm5fXcEcxo   More from Monica:  Website: https://hatchanalytics.com/  LinkedIn: https://www.linkedin.com/in/monicaparker/  Twitter: https://twitter.com/monicacparker    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, I get to chat with Monica Parker from Hatch Analytics and we chat about something that has interested me for years. I have spent a fair bit of time in different workplaces and they had profound effects on how I felt both on specific days and overtime. So, I am really excited that I am going to get to explore this with our guest today. Looking to the physical workplace is something that is huge right now. Whether that be trying to imitate google with slides and bean bags, considering the emotional impact of things like space, temperature and desks or the need/preference for remote working. all of these things (and more) have emotional input, consequences and often, in my experience, this emotional aspect is forgotten or relegated to low priority. For me, it has to start with emotion and how people feel and work out from there. Then again, I would say that I suppose.  References: Photo <a href="https://vimeo.com/178593347" rel="nofollow" target="_blank">https://vimeo.com/178593347</a> SPSS (it is a statistics number cruncher) <a href="https://www.ibm.com/uk-en/marketplace/spss-statistics" rel="nofollow" target="_blank">https://www.ibm.com/uk-en/marketplace/spss-statistics</a> Resolution Foundation story (that Phil mentioned) <a href="http://www.bbc.co.uk/news/business-44029808" rel="nofollow" target="_blank">http://www.bbc.co.uk/news/business-44029808</a> Universal Basic Income <a href="http://www.bbc.co.uk/news/business-43078920" rel="nofollow" target="_blank">http://www.bbc.co.uk/news/business-43078920</a> Emotional Equations - Chip Conley <a href="https://www.amazon.com/Emotional-Equations-Creating-Happiness-Business/dp/1451607261" rel="nofollow" target="_blank">https://www.amazon.com/Emotional-Equations-Creating-Happiness-Business/dp/1451607261</a> Video from Porter Davis <a href="https://youtu.be/QTm5fXcEcxo" rel="nofollow" target="_blank">https://youtu.be/QTm5fXcEcxo</a> More from Monica:  Website: <a href="https://hatchanalytics.com/" rel="nofollow" target="_blank">https://hatchanalytics.com/</a> LinkedIn: <a href="https://www.linkedin.com/in/monicaparker/" rel="nofollow" target="_blank">https://www.linkedin.com/in/monicaparker/</a> Twitter: <a href="https://twitter.com/monicacparker" rel="nofollow" target="_blank">https://twitter.com/monicacparker</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 23 - Emotion at Work in the Workplace

For this episode, Phil interviews a friend and colleague Dr. Samuel Larner (Link to bio below) where they delve into the world of language and what it can tell us about individuals and their thoughts and feelings. We start off exploring the language in speech and the notion of 'formulaic language' and in particular that the speed and fluency of speech would be too much of a demand on our brain (cognitive load) to pick what we say one word at a time. Sam takes us into examples from his discipline (forensic linguistics) to talk about how language can be: - Formulaic - Distinct to cultures, socioeconomic groups and even down to an individual - Used for indicating group solidarity and exclusion - A way to establish the origin of a writer or speaker - Crucial at the interface of language and law  - Indicative of issues of power in discourse We also explore the implications for people in Learning or Organisational Development and HR roles too.  Towards the end of the podcast, Sam also talks about his passion for his current research into how children disclose sexual assault.  He is looking to establish what (if any) language strategies children use to disclose and how others can help them to do so. This was a  truly fascinating conversation and delve into language.  Finally, an important point to note. Successful linguistic analysis needs deep and detailed training/analysis both as a linguist and in its application in forensic settings and so this podcast is intended to provide inspiration and challenge to find out more.  Please use the links below to find out more.   Links to articles or topics we discussed: Forensic linguistics and the Una Bomber http://www.pbs.org/speak/seatosea/americanvarieties/DARE/profiling/ The REID technique https://en.wikipedia.org/wiki/Reid_technique Nabokovs Favourite word is Mauve https://www.amazon.co.uk/Nabokovs-Favorite-Word-Mauve-Experiments/dp/1501105388 Wordcrime: Solving Crime through forensic linguistics https://www.amazon.co.uk/Wordcrime-Solving-Through-Forensic-Linguistics/dp/1441193529 Creating Language Crimes https://www.amazon.co.uk/Creating-Language-Crimes-Enforcement-Misuses/dp/0195181662/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1501759000&amp;sr=1-1&amp;keywords=creating+language+crimes The language of confession, interrogation and deception https://www.amazon.co.uk/SHUY-CONFESSION-INTERROGATION-ANDDECEPTION-Linguistics-x/dp/0761913467/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1501759064&amp;sr=1-1&amp;keywords=the+language+of+interrogation+and+confession   References: Forensic Linguistics Blatt, B. (2017). Nabokov’s Favorite Word is Mauve. London: Simon &amp; Schuster. Coulthard, M. (2004). Author identification, idiolect, and linguistic uniqueness. Applied Linguistics, 25(4), 431—447. Coulthard, M., Johnson, A., &amp; Wright, D., (2016). An Introduction to Forensic Linguistics: Language in evidence (2nd edition). London: Routledge.  Fitzgerald, J. R. (2004). Using a forensic linguistic approach to track the Unabomber. In J. H. Campbell &amp; D. Denivi (eds), Profilers. New York: Prometheus Books. 193—221. Foster, D. (2001). Author Unknown: On the trail of anonymous. Basingstoke: Macmillan. Love, H. (2002). Attributing Authorship: An Introduction. Cambridge: Cambridge University Press. Olsson, J. (2009) Wordcrime: Solving crime through forensic linguistics. London: Continuum. Shuy. R. (2005). Creating Language Crimes: How law enforcement uses (and misuses) language. Oxford: Oxford University Press. Shuy, R. (1998). The Language of Confession, Interrogation and Deception. London: SAGE Publications.     Formulaic Language Kuiper, K. (1996). Smooth Talkers: The linguistic performance of auctioneers and sportscasters. New Jersey: Lawrence Erlbaum. Kuiper, K. (2009). Formulaic Genres. Basingstoke: Palgrave MacMillan. Wray, A. (2002). Formulaic Language and the Lexicon. Cambridge: Cambridge University Press.   More from Sam: Twitter: https://twitter.com/samuel_larner/with_replies  https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=1482   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

For this episode, Phil interviews a friend and colleague Dr. Samuel Larner (Link to bio below) where they delve into the world of language and what it can tell us about individuals and their thoughts and feelings. We start off exploring the language in speech and the notion of 'formulaic language' and in particular that the speed and fluency of speech would be too much of a demand on our brain (cognitive load) to pick what we say one word at a time. Sam takes us into examples from his discipline (forensic linguistics) to talk about how language can be: - Formulaic - Distinct to cultures, socioeconomic groups and even down to an individual - Used for indicating group solidarity and exclusion - A way to establish the origin of a writer or speaker - Crucial at the interface of language and law  - Indicative of issues of power in discourse We also explore the implications for people in Learning or Organisational Development and HR roles too.  Towards the end of the podcast, Sam also talks about his passion for his current research into how children disclose sexual assault.  He is looking to establish what (if any) language strategies children use to disclose and how others can help them to do so. This was a  truly fascinating conversation and delve into language.  Finally, an important point to note. Successful linguistic analysis needs deep and detailed training/analysis both as a linguist and in its application in forensic settings and so this podcast is intended to provide inspiration and challenge to find out more.  Please use the links below to find out more. Links to articles or topics we discussed: Forensic linguistics and the Una Bomber <a href="http://www.pbs.org/speak/seatosea/americanvarieties/DARE/profiling/" rel="nofollow" target="_blank">http://www.pbs.org/speak/seatosea/americanvarieties/DARE/profiling/</a> The REID technique <a href="https://en.wikipedia.org/wiki/Reid_technique" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Reid_technique</a> Nabokovs Favourite word is Mauve <a href="https://www.amazon.co.uk/Nabokovs-Favorite-Word-Mauve-Experiments/dp/1501105388" rel="nofollow" target="_blank">https://www.amazon.co.uk/Nabokovs-Favorite-Word-Mauve-Experiments/dp/1501105388</a> Wordcrime: Solving Crime through forensic linguistics <a href="https://www.amazon.co.uk/Wordcrime-Solving-Through-Forensic-Linguistics/dp/1441193529" rel="nofollow" target="_blank">https://www.amazon.co.uk/Wordcrime-Solving-Through-Forensic-Linguistics/dp/1441193529</a> Creating Language Crimes <a href="https://www.amazon.co.uk/Creating-Language-Crimes-Enforcement-Misuses/dp/0195181662/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1501759000&amp;sr=1-1&amp;keywords=creating+language+crimes" rel="nofollow" target="_blank">https://www.amazon.co.uk/Creating-Language-Crimes-Enforcement-Misuses/dp/0195181662/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1501759000&amp;sr=1-1&amp;keywords=creating+language+crimes</a> The language of confession, interrogation and deception <a href="https://www.amazon.co.uk/Confession-Interrogation-Deception-Empirical-Linguistics-ebook/dp/B00YFQWECC/ref=dp_kinw_strp_1" rel="nofollow" target="_blank">https://www.amazon.co.uk/SHUY-CONFESSION-INTERROGATION-ANDDECEPTION-Linguistics-x/dp/0761913467/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1501759064&amp;sr=1-1&amp;keywords=the+language+of+interrogation+and+confession</a> References: Forensic Linguistics Blatt, B. (2017). Nabokov’s Favorite Word is Mauve. London: Simon &amp; Schuster. Coulthard, M. (2004). Author identification, idiolect, and linguistic uniqueness. Applied Linguistics, 25(4), 431—447. Coulthard, M., Johnson, A., &amp; Wright, D., (2016). An Introduction to Forensic Linguistics: Language in evidence (2nd edition). London: Routledge.  Fitzgerald, J. R. (2004). Using a forensic linguistic approach to track the Unabomber. In J. H. Campbell &amp; D. Denivi (eds), Profilers. New York: Prometheus Books. 193—221. Foster, D. (2001). Author Unknown: On the trail of anonymous. Basingstoke: Macmillan. Love, H. (2002). Attributing Authorship: An Introduction. Cambridge: Cambridge University Press. Olsson, J. (2009) Wordcrime: Solving crime through forensic linguistics. London: Continuum. Shuy. R. (2005). Creating Language Crimes: How law enforcement uses (and misuses) language. Oxford: Oxford University Press. Shuy, R. (1998). The Language of Confession, Interrogation and Deception. London: SAGE Publications. Formulaic Language Kuiper, K. (1996). Smooth Talkers: The linguistic performance of auctioneers and sportscasters. New Jersey: Lawrence Erlbaum. Kuiper, K. (2009). Formulaic Genres. Basingstoke: Palgrave MacMillan. Wray, A. (2002). Formulaic Language and the Lexicon. Cambridge: Cambridge University Press. More from Sam: Twitter: <a href="https://twitter.com/samuel_larner/with_replies" rel="nofollow" target="_blank">https://twitter.com/samuel_larner/with_replies</a> <a href="https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=1482" rel="nofollow" target="_blank">https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=1482</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 6 - Emotion at Work in Language and learning from a Forensic Linguist

This podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace.  Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm.  We focus on the roles #emotion #credibility and #deception play in the workplace. For this episode, we interview Ben Fletcher and he is sharing with us his personal journey to working with a purpose.  It started at a function level with his role as an FD and translated it across to running a whole business when he stepped into the role of MD as Boots Opticians.  It was here that Ben and I met and collaborated. During our chat, we explore breaking stereotypes, the role of identity in the workplace, and in particular the role the business has in shaping identity.  There is a balance in the podcast between what we think, how creating purpose-led functions/businesses happen, and advice for others wanting to go on the same journey. Ben tells us some of his top tips for creating a true purpose-led business and shares some resources that he has and continues to use to help create purpose-led businesses.  During our conversation, we talk about some specific things and they can be found here: The 'lone nut' video; https://youtu.be/fW8amMCVAJQ Simon Sinek and start with why: https://youtu.be/u4ZoJKF_VuA John Browne - Connect https://www.amazon.co.uk/Connect-companies-succeed-engaging-radically-ebook/dp/B00XIXWL3U Head Heart and Brain https://www.headheartbrain.com/    More from Ben Fletcher: Twitter: https://twitter.com/arrowmaker76  LinkedIn https://www.linkedin.com/in/ben-fletcher-2a95252/?ppe=1   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace.  Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm.  We focus on the roles #emotion #credibility and #deception play in the workplace. For this episode, we interview Ben Fletcher and he is sharing with us his personal journey to working with a purpose.  It started at a function level with his role as an FD and translated it across to running a whole business when he stepped into the role of MD as Boots Opticians.  It was here that Ben and I met and collaborated. During our chat, we explore breaking stereotypes, the role of identity in the workplace, and in particular the role the business has in shaping identity.  There is a balance in the podcast between what we think, how creating purpose-led functions/businesses happen, and advice for others wanting to go on the same journey. Ben tells us some of his top tips for creating a true purpose-led business and shares some resources that he has and continues to use to help create purpose-led businesses.  During our conversation, we talk about some specific things and they can be found here: The 'lone nut' video; <a href="https://youtu.be/fW8amMCVAJQ" rel="nofollow" target="_blank">https://youtu.be/fW8amMCVAJQ</a> Simon Sinek and start with why: <a href="https://youtu.be/u4ZoJKF_VuA" rel="nofollow" target="_blank">https://youtu.be/u4ZoJKF_VuA</a> John Browne - Connect <a href="https://www.amazon.co.uk/Connect-companies-succeed-engaging-radically-ebook/dp/B00XIXWL3U" rel="nofollow" target="_blank">https://www.amazon.co.uk/Connect-companies-succeed-engaging-radically-ebook/dp/B00XIXWL3U</a> Head Heart and Brain <a href="https://www.headheartbrain.com/" rel="nofollow" target="_blank">https://www.headheartbrain.com/</a> More from Ben Fletcher: Twitter: <a href="https://twitter.com/arrowmaker76" rel="nofollow" target="_blank">https://twitter.com/arrowmaker76</a> LinkedIn <a href="https://www.linkedin.com/in/ben-fletcher-2a95252/?ppe=1" rel="nofollow" target="_blank">https://www.linkedin.com/in/ben-fletcher-2a95252/?ppe=1</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 4 - Emotion At Work in Purpose and Meaning at work

In this special edition of the Podcast, you will get to hear Phil interview some special guests from the CIPD's L&amp;D show as well as hear the Ignite talk he did at the event.  As this was recorded live at the event, the audio volume is changeable through the podcast, and thanks for bearing with it.  Our guests on this episode: Peter Cheese - Chief Exec of the CIPD Jo Cook - Deputy Editor of Training Journal &amp; founder of Lightbulb Moment  Barbara Thompson - Learning and Performance Consultant In wide-ranging interviews, we cover paradoxes, identity, superbikes, deception, and the tendency to want to squeeze emotion out of people in the workplace.  Here are some links to some of the themes we discuss if you want to find out more: Moravec's paradox - https://en.wikipedia.org/wiki/Moravec%27s_paradox An early paper by James Pennebaker on the therapeutic properties of journaling - http://www.gruberpeplab.com/teaching/psych3131_summer2015/documents/14.2_Pennebaker1997_Writingemotionalexperiences.pdf  Impression Management - https://en.wikipedia.org/wiki/Impression_management Video of the Ignite talk you hear - https://youtu.be/clId_aHDLyY    Happy listening!   More from Peter Cheese: LinkedIn: https://www.linkedin.com/in/petercheese/  Twitter: https://twitter.com/Cheese_Peter    More from Jo Cook: LinkedIn: https://www.linkedin.com/in/jocooklightbulb/  Twitter: https://twitter.com/LightbulbJo   More from Barbara Thompson: LinkedIn: https://www.linkedin.com/in/barbarathompson1/  Twitter: https://twitter.com/CaribThompson    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this special edition of the Podcast, you will get to hear Phil interview some special guests from the CIPD's L&amp;D show as well as hear the Ignite talk he did at the event.  As this was recorded live at the event, the audio volume is changeable through the podcast, and thanks for bearing with it.  Our guests on this episode: Peter Cheese - Chief Exec of the CIPD Jo Cook - Deputy Editor of Training Journal &amp; founder of Lightbulb Moment  Barbara Thompson - Learning and Performance Consultant In wide-ranging interviews, we cover paradoxes, identity, superbikes, deception, and the tendency to want to squeeze emotion out of people in the workplace.  Here are some links to some of the themes we discuss if you want to find out more: Moravec's paradox - <a href="https://en.wikipedia.org/wiki/Moravec%27s_paradox" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Moravec%27s_paradox</a> An early paper by James Pennebaker on the therapeutic properties of journaling - <a href="http://www.gruberpeplab.com/teaching/psych3131_summer2015/documents/14.2_Pennebaker1997_Writingemotionalexperiences.pdf" rel="nofollow" target="_blank">http://www.gruberpeplab.com/teaching/psych3131_summer2015/documents/14.2_Pennebaker1997_Writingemotionalexperiences.pdf</a> Impression Management - <a href="https://en.wikipedia.org/wiki/Impression_management" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Impression_management</a> Video of the Ignite talk you hear - <a href="https://youtu.be/clId_aHDLyY" rel="nofollow" target="_blank">https://youtu.be/clId_aHDLyY</a> Happy listening! More from Peter Cheese: LinkedIn: <a href="https://www.linkedin.com/in/petercheese/" rel="nofollow" target="_blank">https://www.linkedin.com/in/petercheese/</a> Twitter: <a href="https://twitter.com/Cheese_Peter" rel="nofollow" target="_blank">https://twitter.com/Cheese_Peter</a> More from Jo Cook: LinkedIn: <a href="https://www.linkedin.com/in/jocooklightbulb/" rel="nofollow" target="_blank">https://www.linkedin.com/in/jocooklightbulb/</a> Twitter: <a href="https://twitter.com/LightbulbJo" rel="nofollow" target="_blank">https://twitter.com/LightbulbJo</a> More from Barbara Thompson: LinkedIn: <a href="https://www.linkedin.com/in/barbarathompson1/" rel="nofollow" target="_blank">https://www.linkedin.com/in/barbarathompson1/</a> Twitter: <a href="https://twitter.com/CaribThompson" rel="nofollow" target="_blank">https://twitter.com/CaribThompson</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 3 - Emotion at Work in Learning - *SPECIAL EDITION* from the CIPD's L&D Show

For this episode, we delve into Community Management with our guest Ady Howes. Now there is an argument that with the Emotion at Work hub recently launched this episode is either Phil being really shameless, sensible or maybe even organized.  You, fair listener, can choose ;-)) During the conversation Ady and Phil explore; emotions for community members, managers, leaders in organizations and the links into culture too.  They also share some of their experiences of community management done well and.... less well.     Your references for this one: Buzzing Communities by Richard Millington and thanks to Jo Cook (@lightbulbJo) for the recommendation https://www.amazon.co.uk/Buzzing-Communities-Bigger-Better-Active/dp/0988359901 The 5 P's of Community Management from the amazing Mike Collins (@CommunityMike) https://www.dpgplc.co.uk/resource/creating-community-practice-5-p-framework/ The Diffusion of Innovation Curve: https://www.ou.edu/deptcomm/dodjcc/groups/99A2/theories.htm Festival of Work 2019 (aka the L&amp;D Show) http://www.festivalofwork.com/ Thanks for listening   More from Ady:  LinkedIn: https://www.linkedin.com/in/adyhowes/  Twitter: https://twitter.com/adyhowes    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

For this episode, we delve into Community Management with our guest Ady Howes. Now there is an argument that with the Emotion at Work hub recently launched this episode is either Phil being really shameless, sensible or maybe even organized.  You, fair listener, can choose ;-)) During the conversation Ady and Phil explore; emotions for community members, managers, leaders in organizations and the links into culture too.  They also share some of their experiences of community management done well and.... less well.   Your references for this one: Buzzing Communities by Richard Millington and thanks to Jo Cook (@lightbulbJo) for the recommendation <a href="https://www.amazon.co.uk/Buzzing-Communities-Bigger-Better-Active/dp/0988359901" rel="nofollow" target="_blank">https://www.amazon.co.uk/Buzzing-Communities-Bigger-Better-Active/dp/0988359901</a> The 5 P's of Community Management from the amazing Mike Collins (@CommunityMike) <a href="https://www.dpgplc.co.uk/resource/creating-community-practice-5-p-framework/" rel="nofollow" target="_blank">https://www.dpgplc.co.uk/resource/creating-community-practice-5-p-framework/</a> The Diffusion of Innovation Curve: <a href="https://www.ou.edu/deptcomm/dodjcc/groups/99A2/theories.htm" rel="nofollow" target="_blank">https://www.ou.edu/deptcomm/dodjcc/groups/99A2/theories.htm</a> Festival of Work 2019 (aka the L&amp;D Show) <a href="http://www.festivalofwork.com/" rel="nofollow" target="_blank">http://www.festivalofwork.com/</a> Thanks for listening More from Ady:  LinkedIn: <a href="https://www.linkedin.com/in/adyhowes/" rel="nofollow" target="_blank">https://www.linkedin.com/in/adyhowes/</a> Twitter: <a href="https://twitter.com/adyhowes" rel="nofollow" target="_blank">https://twitter.com/adyhowes</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 32 - Emotion at Work in Community Management

I loved recording this podcast because it gives a look at the background and theory as well as practical experience, hints and tips for reviewing and improving Employee Experience. In this episode, I am joined by Lara Plaxton who is the head of HR at FDM UK. Lara has a fairly unique perspective on employee experience as the work that FDM do, doesn't necessarily match with the standard model.  FDM support organisations and graduates, ex-forces and returners by placing graduates in client organisations but importantly, those graduates remain as employees of FDM.  So FDM's employees experience two (potentially) different cultures; one for being an employee of FDM and then working in a client's business every day.   During this podcast, we explore some key terms and definitions around User Experience, Employee Experience and Design Thinking before going more specifically into what Lara and FDM do to measure and improve their employee experience.  We cover some key things to think about, tips and techniques to review or improve employee experience and we delve deep into the thinking and theory behind this area.  As always, links and references: Systems thinking https://www.youtube.com/watch?v=V38HrPnYkHI - short video with Peter Senge https://www.sciencedirect.com/science/article/pii/S1877050915002860 - research paper (open access) http://amj.aom.org/content/58/1/1.short  - short article on design thinking http://onlinelibrary.wiley.com/doi/10.1111/j.0011-7315.2004.02611.x/full - Pullman and Gross (2004) Ability of experience design elements to elicit emotions and loyalty behaviors https://www.wiley.com/en-gb/Interaction+Design:+Beyond+Human+Computer+Interaction,+4th+Edition-p-9781119020752 - Preece, Sharp and Rogers (2015); Interaction Design - Beyond Human-Computer Interaction   Employee Experience https://en.wikipedia.org/wiki/Employee_experience_management - Short definition https://www.forbes.com/sites/jeannemeister/2017/01/05/the-employee-experience-is-the-future-of-work-10-hr-trends-for-2017/#13666e8920a6 - summary article http://www.tandfonline.com/doi/abs/10.1080/13678868.2014.886443 - Cascio (2014); Leveraging Employer Branding, performance management and human resource development to enhance employee retention   User Experience https://en.wikipedia.org/wiki/User_experience     The Service - Profit chain HBR article https://hbr.org/2008/07/putting-the-service-profit-chain-to-work   Moira Clarke 10 year causation analysis https://www.henley.fi/wp-content/uploads/2017/04/Moira-full-article.pdf   Human Centred Design http://www.tandfonline.com/doi/abs/10.2752/175630614x14056185480186 - Giacomin (2015); What is Human Centred Design   Gamification https://www.routledge.com/The-Business-of-Gamification-A-Critical-Analysis/Dymek-Zackariasson/p/book/9781138824164 - Dymek &amp; Zackariasson (2017); the business of gamification   Design Thinking https://www.youtube.com/watch?v=U-hzefHdAMk - Video with Tim Brown CEO of IDEO   More from Lara:  LinkedIn: https://uk.linkedin.com/in/lara-plaxton-7927aaa  Twitter: https://twitter.com/_Lara_HR    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

I loved recording this podcast because it gives a look at the background and theory as well as practical experience, hints and tips for reviewing and improving Employee Experience. In this episode, I am joined by Lara Plaxton who is the head of HR at FDM UK. Lara has a fairly unique perspective on employee experience as the work that FDM do, doesn't necessarily match with the standard model.  FDM support organisations and graduates, ex-forces and returners by placing graduates in client organisations but importantly, those graduates remain as employees of FDM.  So FDM's employees experience two (potentially) different cultures; one for being an employee of FDM and then working in a client's business every day.   During this podcast, we explore some key terms and definitions around User Experience, Employee Experience and Design Thinking before going more specifically into what Lara and FDM do to measure and improve their employee experience.  We cover some key things to think about, tips and techniques to review or improve employee experience and we delve deep into the thinking and theory behind this area.  As always, links and references: Systems thinking <a href="https://www.youtube.com/watch?v=V38HrPnYkHI" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=V38HrPnYkHI</a> - short video with Peter Senge <a href="https://www.sciencedirect.com/science/article/pii/S1877050915002860" rel="nofollow" target="_blank">https://www.sciencedirect.com/science/article/pii/S1877050915002860</a> - research paper (open access) <a href="http://amj.aom.org/content/58/1/1.short" rel="nofollow" target="_blank">http://amj.aom.org/content/58/1/1.short</a>  - short article on design thinking <a href="http://onlinelibrary.wiley.com/doi/10.1111/j.0011-7315.2004.02611.x/full" rel="nofollow" target="_blank">http://onlinelibrary.wiley.com/doi/10.1111/j.0011-7315.2004.02611.x/full</a> - Pullman and Gross (2004) Ability of experience design elements to elicit emotions and loyalty behaviors <a href="https://www.wiley.com/en-gb/Interaction+Design:+Beyond+Human+Computer+Interaction,+4th+Edition-p-9781119020752" rel="nofollow" target="_blank">https://www.wiley.com/en-gb/Interaction+Design:+Beyond+Human+Computer+Interaction,+4th+Edition-p-9781119020752</a> - Preece, Sharp and Rogers (2015); Interaction Design - Beyond Human-Computer Interaction Employee Experience <a href="https://en.wikipedia.org/wiki/Employee_experience_management" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Employee_experience_management</a> - Short definition <a href="https://www.forbes.com/sites/jeannemeister/2017/01/05/the-employee-experience-is-the-future-of-work-10-hr-trends-for-2017/#13666e8920a6" rel="nofollow" target="_blank">https://www.forbes.com/sites/jeannemeister/2017/01/05/the-employee-experience-is-the-future-of-work-10-hr-trends-for-2017/#13666e8920a6</a> - summary article <a href="http://www.tandfonline.com/doi/abs/10.1080/13678868.2014.886443" rel="nofollow" target="_blank">http://www.tandfonline.com/doi/abs/10.1080/13678868.2014.886443</a> - Cascio (2014); Leveraging Employer Branding, performance management and human resource development to enhance employee retention User Experience <a href="https://en.wikipedia.org/wiki/User_experience" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/User_experience</a> The Service - Profit chain HBR article <a href="https://hbr.org/2008/07/putting-the-service-profit-chain-to-work" rel="nofollow" target="_blank">https://hbr.org/2008/07/putting-the-service-profit-chain-to-work</a> Moira Clarke 10 year causation analysis <a href="https://www.henley.fi/wp-content/uploads/2017/04/Moira-full-article.pdf" rel="nofollow" target="_blank">https://www.henley.fi/wp-content/uploads/2017/04/Moira-full-article.pdf</a> Human Centred Design <a href="http://www.tandfonline.com/doi/abs/10.2752/175630614x14056185480186" rel="nofollow" target="_blank">http://www.tandfonline.com/doi/abs/10.2752/175630614x14056185480186</a> - Giacomin (2015); What is Human Centred Design Gamification <a href="https://www.routledge.com/The-Business-of-Gamification-A-Critical-Analysis/Dymek-Zackariasson/p/book/9781138824164" rel="nofollow" target="_blank">https://www.routledge.com/The-Business-of-Gamification-A-Critical-Analysis/Dymek-Zackariasson/p/book/9781138824164</a> - Dymek &amp; Zackariasson (2017); the business of gamification Design Thinking <a href="https://www.youtube.com/watch?v=U-hzefHdAMk" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=U-hzefHdAMk</a> - Video with Tim Brown CEO of IDEO More from Lara:  LinkedIn: <a href="https://uk.linkedin.com/in/lara-plaxton-7927aaa" rel="nofollow" target="_blank">https://uk.linkedin.com/in/lara-plaxton-7927aaa</a> Twitter: <a href="https://twitter.com/_Lara_HR" rel="nofollow" target="_blank">https://twitter.com/_Lara_HR</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 21 - Emotion at Work in Employee Experience

In this episode, the tables are turned.  May was the 12 month anniversary for this podcast and I wanted to do something different.  Each week you get to hear me inquiring into others' views, experiences, research and practice and for this one, you get to hear from me. Huge thank you to Mark Gilroy for his help and being our guest host for this anniversary special.  We explore my experiences with the podcast, what events have formed part of where I am and what I do now, my current areas of interest and research and share some powerful personal accounts.  There is a long old list of references for this one and here they are (I have done my best to put them in chronological order as they appeared in the show): References: Podcast episode 13https://emotionatwork.podbean.com/e/episode-13-a-pause-and-reflection-from-me/ Podcast episode 14https://emotionatwork.podbean.com/e/episode-14-emotion-at-work-in-stories-phil-willcox/ The blog I referred to around 9 minutes inhttps://www.linkedin.com/pulse/hush-race-phil-willcox The Three Good Podcast hosted by Sukh Pabial and with Mark Gilroy (out guest host) talking optimismhttps://www.podbean.com/media/share/pb-rsiyg-8c00ff Mark mentioned a quote 'If you don't know how much you need, the default is always more' - Ryan Holiday on the Tim Ferris show podcast at 12:34https://tim.blog/2016/08/14/whats-important-to-you/ The Ignite talk that I did at the CIPD L&amp;D Show in 2017https://www.youtube.com/watch?v=clId_aHDLyY&amp;list=UUSuNRzWJJ09BaatS3uYoaIw&amp;index=33 The latest version of the MSc that I completed https://www2.mmu.ac.uk/study/postgraduate/course/msc-communication-behaviour-and-credibility-analysis/ The Cooperative Principle - It was Grice, not Leetch, sorryhttps://glossary.sil.org/term/cooperative-principle Face and facework - Erving Goffman - a nice summaryhttp://www.glottopedia.org/index.php/Face_(concept) Good Practice Live podcast that I mentionedhttp://podcast.goodpractice.com/93-live-from-london-what-is-the-state-of-the-nation The Griefcast podcast that Mark mentionedhttps://www.acast.com/griefcast Episode 12 with Dawn Archer - gives more on face and faceworkhttps://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/ TMSDI - where Mark workshttps://www.tmsdi.com/ Mark's bloghttp://www.snap-leadership.com/Books Pragmatics - George Yulehttps://www.amazon.co.uk/Pragmatics-Oxford-Introduction-Language-Study/dp/0194372073/ref=sr_1_1?ie=UTF8&amp;qid=1527587411&amp;sr=8-1&amp;keywords=pragmatics+george+yule Everyday Talk - Karen Tracy and Jessica Robleshttps://www.amazon.co.uk/Everyday-Talk-Second-Reflecting-Identities/dp/1462511473/ref=sr_1_3?s=books&amp;ie=UTF8&amp;qid=1527590449&amp;sr=1-3&amp;keywords=everyday+talk Deviate - the Science of seeing differently- Beau Lottohttps://www.amazon.co.uk/Deviate-Science-Differently-Beau-Lotto/dp/1474600336/ref=tmm_hrd_title_0?_encoding=UTF8&amp;&amp;qid=&amp;&amp;sr= Paul Ekmanhttps://www.amazon.co.uk/Emotions-Revealed-Second-Recognizing-Communication/dp/B00M0DCPS0/ref=sr_1_4?s=books&amp;ie=UTF8&amp;qid=1527590676&amp;sr=1-4&amp;keywords=emotions+revealed Presentation of Self in Everyday Life - Erving Goffmanhttps://www.amazon.co.uk/Presentation-Self-Everyday-Penguin-Psychology/dp/0140135715/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-1&amp;keywords=goffman Interaction Ritual - Erving Goffmanhttps://www.amazon.co.uk/Interaction-Ritual-Face-Face-Behavior/dp/0394706315/ref=sr_1_9?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-9&amp;keywords=goffman Forms of talk - Erving Goffmanhttps://www.amazon.co.uk/Forms-Conduct-Communication-Erving-Goffman/dp/081221112X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590857&amp;sr=1-1&amp;keywords=goffman+forms+of+talk Frame Analysis - Erving Goffmanhttps://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590901&amp;sr=1-1&amp;keywords=frame+analysis The Strange Order of Things - Antonio Damasiohttps://www.amazon.co.uk/Strange-Order-Things-Antonio-Damasio/dp/0307908755/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590920&amp;sr=1-1&amp;keywords=damasio More from Mark: LinkedIn: https://www.linkedin.com/in/mgilroy/ Twitter: https://twitter.com/thatmarkgilroyFollow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, the tables are turned.  May was the 12 month anniversary for this podcast and I wanted to do something different.  Each week you get to hear me inquiring into others' views, experiences, research and practice and for this one, you get to hear from me. Huge thank you to Mark Gilroy for his help and being our guest host for this anniversary special.    We explore my experiences with the podcast, what events have formed part of where I am and what I do now, my current areas of interest and research and share some powerful personal accounts.  There is a long old list of references for this one and here they are (I have done my best to put them in chronological order as they appeared in the show):   References:   Podcast episode 13 <a href="https://emotionatwork.podbean.com/e/episode-13-a-pause-and-reflection-from-me/" rel="nofollow" target="_blank">https://emotionatwork.podbean.com/e/episode-13-a-pause-and-reflection-from-me/</a>   Podcast episode 14 <a href="https://emotionatwork.podbean.com/e/episode-14-emotion-at-work-in-stories-phil-willcox/" rel="nofollow" target="_blank">https://emotionatwork.podbean.com/e/episode-14-emotion-at-work-in-stories-phil-willcox/</a>   The blog I referred to around 9 minutes in <a href="https://www.linkedin.com/pulse/hush-race-phil-willcox" rel="nofollow" target="_blank">https://www.linkedin.com/pulse/hush-race-phil-willcox</a>   The Three Good Podcast hosted by Sukh Pabial and with Mark Gilroy (out guest host) talking optimism <a href="https://www.podbean.com/media/share/pb-rsiyg-8c00ff" rel="nofollow" target="_blank">https://www.podbean.com/media/share/pb-rsiyg-8c00ff</a>   Mark mentioned a quote 'If you don't know how much you need, the default is always more' - Ryan Holiday on the Tim Ferris show podcast at 12:34 <a href="https://tim.blog/2016/08/14/whats-important-to-you/" rel="nofollow" target="_blank">https://tim.blog/2016/08/14/whats-important-to-you/</a>   The Ignite talk that I did at the CIPD L&amp;D Show in 2017 <a href="https://www.youtube.com/watch?v=clId_aHDLyY&amp;list=UUSuNRzWJJ09BaatS3uYoaIw&amp;index=33" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=clId_aHDLyY&amp;list=UUSuNRzWJJ09BaatS3uYoaIw&amp;index=33</a>   The latest version of the MSc that I completed  <a href="https://www2.mmu.ac.uk/study/postgraduate/course/msc-communication-behaviour-and-credibility-analysis/" rel="nofollow" target="_blank">https://www2.mmu.ac.uk/study/postgraduate/course/msc-communication-behaviour-and-credibility-analysis/</a>   The Cooperative Principle - It was Grice, not Leetch, sorry <a href="https://glossary.sil.org/term/cooperative-principle" rel="nofollow" target="_blank">https://glossary.sil.org/term/cooperative-principle</a>   Face and facework - Erving Goffman - a nice summary <a href="http://www.glottopedia.org/index.php/Face_(concept" rel="nofollow" target="_blank">http://www.glottopedia.org/index.php/Face_(concept</a>)   Good Practice Live podcast that I mentioned <a href="http://podcast.goodpractice.com/93-live-from-london-what-is-the-state-of-the-nation" rel="nofollow" target="_blank">http://podcast.goodpractice.com/93-live-from-london-what-is-the-state-of-the-nation</a>   The Griefcast podcast that Mark mentioned <a href="https://www.acast.com/griefcast" rel="nofollow" target="_blank">https://www.acast.com/griefcast</a>   Episode 12 with Dawn Archer - gives more on face and facework <a href="https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/" rel="nofollow" target="_blank">https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/</a>   TMSDI - where Mark works <a href="https://www.tmsdi.com/" rel="nofollow" target="_blank">https://www.tmsdi.com/</a>   Mark's blog <a href="http://www.snap-leadership.com/" rel="nofollow" target="_blank">http://www.snap-leadership.com/</a> Books   Pragmatics - George Yule <a href="https://www.amazon.co.uk/Pragmatics-Oxford-Introduction-Language-Study/dp/0194372073/ref=sr_1_1?ie=UTF8&amp;qid=1527587411&amp;sr=8-1&amp;keywords=pragmatics+george+yule" rel="nofollow" target="_blank">https://www.amazon.co.uk/Pragmatics-Oxford-Introduction-Language-Study/dp/0194372073/ref=sr_1_1?ie=UTF8&amp;qid=1527587411&amp;sr=8-1&amp;keywords=pragmatics+george+yule</a>   Everyday Talk - Karen Tracy and Jessica Robles <a href="https://www.amazon.co.uk/Everyday-Talk-Second-Reflecting-Identities/dp/1462511473/ref=sr_1_3?s=books&amp;ie=UTF8&amp;qid=1527590449&amp;sr=1-3&amp;keywords=everyday+talk" rel="nofollow" target="_blank">https://www.amazon.co.uk/Everyday-Talk-Second-Reflecting-Identities/dp/1462511473/ref=sr_1_3?s=books&amp;ie=UTF8&amp;qid=1527590449&amp;sr=1-3&amp;keywords=everyday+talk</a>   Deviate - the Science of seeing differently- Beau Lotto <a href="https://www.amazon.co.uk/Deviate-Science-Differently-Beau-Lotto/dp/1474600336/ref=tmm_hrd_title_0?_encoding=UTF8&amp;&amp;qid=&amp;&amp;sr=" rel="nofollow" target="_blank">https://www.amazon.co.uk/Deviate-Science-Differently-Beau-Lotto/dp/1474600336/ref=tmm_hrd_title_0?_encoding=UTF8&amp;&amp;qid=&amp;&amp;sr=</a>   Paul Ekman <a href="https://www.amazon.co.uk/Emotions-Revealed-Second-Recognizing-Communication/dp/B00M0DCPS0/ref=sr_1_4?s=books&amp;ie=UTF8&amp;qid=1527590676&amp;sr=1-4&amp;keywords=emotions+revealed" rel="nofollow" target="_blank">https://www.amazon.co.uk/Emotions-Revealed-Second-Recognizing-Communication/dp/B00M0DCPS0/ref=sr_1_4?s=books&amp;ie=UTF8&amp;qid=1527590676&amp;sr=1-4&amp;keywords=emotions+revealed</a>   Presentation of Self in Everyday Life - Erving Goffman <a href="https://www.amazon.co.uk/Presentation-Self-Everyday-Penguin-Psychology/dp/0140135715/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-1&amp;keywords=goffman" rel="nofollow" target="_blank">https://www.amazon.co.uk/Presentation-Self-Everyday-Penguin-Psychology/dp/0140135715/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-1&amp;keywords=goffman</a>   Interaction Ritual - Erving Goffman <a href="https://www.amazon.co.uk/Interaction-Ritual-Face-Face-Behavior/dp/0394706315/ref=sr_1_9?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-9&amp;keywords=goffman" rel="nofollow" target="_blank">https://www.amazon.co.uk/Interaction-Ritual-Face-Face-Behavior/dp/0394706315/ref=sr_1_9?s=books&amp;ie=UTF8&amp;qid=1527590757&amp;sr=1-9&amp;keywords=goffman</a>   Forms of talk - Erving Goffman <a href="https://www.amazon.co.uk/Forms-Conduct-Communication-Erving-Goffman/dp/081221112X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590857&amp;sr=1-1&amp;keywords=goffman+forms+of+talk" rel="nofollow" target="_blank">https://www.amazon.co.uk/Forms-Conduct-Communication-Erving-Goffman/dp/081221112X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590857&amp;sr=1-1&amp;keywords=goffman+forms+of+talk</a>   Frame Analysis - Erving Goffman <a href="https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590901&amp;sr=1-1&amp;keywords=frame+analysis" rel="nofollow" target="_blank">https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590901&amp;sr=1-1&amp;keywords=frame+analysis</a>   The Strange Order of Things - Antonio Damasio <a href="https://www.amazon.co.uk/Strange-Order-Things-Antonio-Damasio/dp/0307908755/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590920&amp;sr=1-1&amp;keywords=damasio" rel="nofollow" target="_blank">https://www.amazon.co.uk/Strange-Order-Things-Antonio-Damasio/dp/0307908755/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1527590920&amp;sr=1-1&amp;keywords=damasio</a>   More from Mark:  LinkedIn: <a href="https://www.linkedin.com/in/mgilroy/" rel="nofollow" target="_blank">https://www.linkedin.com/in/mgilroy/</a>  Twitter: <a href="https://twitter.com/thatmarkgilroy" rel="nofollow" target="_blank">https://twitter.com/thatmarkgilroy</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 24 - Emotion at Work *anniversary special*

In this episode, Phil talks with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking-type setting is ritualized. What we mean by that is the types of questions we ask, the responses we give and the way we interact are almost pre-set.  A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation, we go on to explore conversations in the workplace, in teams, online and the link to the identity or identities we build for ourselves. We also cover identity at work, at home, and how the boundaries can/do/will become blurred. I thoroughly enjoyed my chat with Georgie and below are the links to all the different theories or concepts we have discussed: Relevance theory and meaning:http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf https://www.thoughtco.com/relevance-theory-communication-1691907 Trigger Conversations and their events:https://www.triggerconversations.co.uk/ https://www.triggerconversations.co.uk/#EVENTS Conversation(al) rtiualshttps://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why https://youtu.be/CFa2m-tLIaE Allowable contributionshttp://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf Allowable contributions and improvisation:https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf Books:https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580 https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&amp;qid=1499675468&amp;sr=8-1&amp;keywords=tools+of+titans Thanks for listening. If you enjoy what you hear, then please leave us a review! More from Georgie:LinkedIn: https://www.linkedin.com/in/georgienightingall/ Twitter: https://twitter.com/GeorgieNightgeorgie@triggerconversations.co.ukFollow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode, Phil talks with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking-type setting is ritualized. What we mean by that is the types of questions we ask, the responses we give and the way we interact are almost pre-set.  A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation, we go on to explore conversations in the workplace, in teams, online and the link to the identity or identities we build for ourselves. We also cover identity at work, at home, and how the boundaries can/do/will become blurred. I thoroughly enjoyed my chat with Georgie and below are the links to all the different theories or concepts we have discussed:   Relevance theory and meaning: <a href="http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf" rel="nofollow" target="_blank">http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf</a> <a href="https://www.thoughtco.com/relevance-theory-communication-1691907" rel="nofollow" target="_blank">https://www.thoughtco.com/relevance-theory-communication-1691907</a>   Trigger Conversations and their events: <a href="https://www.triggerconversations.co.uk/" rel="nofollow" target="_blank">https://www.triggerconversations.co.uk/</a> <a href="https://www.triggerconversations.co.uk/#EVENTS" rel="nofollow" target="_blank">https://www.triggerconversations.co.uk/#EVENTS</a>   Conversation(al) rtiuals <a href="https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why" rel="nofollow" target="_blank">https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why</a> <a href="https://youtu.be/CFa2m-tLIaE" rel="nofollow" target="_blank">https://youtu.be/CFa2m-tLIaE</a>   Allowable contributions <a href="http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf" rel="nofollow" target="_blank">http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf</a>   Allowable contributions and improvisation: <a href="https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf" rel="nofollow" target="_blank">https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf</a>   Books: <a href="https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580" rel="nofollow" target="_blank">https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580</a> <a href="https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&amp;qid=1499675468&amp;sr=8-1&amp;keywords=tools+of+titans" rel="nofollow" target="_blank">https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&amp;qid=1499675468&amp;sr=8-1&amp;keywords=tools+of+titans</a>   Thanks for listening. If you enjoy what you hear, then please leave us a review!   More from Georgie: LinkedIn: <a href="https://www.linkedin.com/in/georgienightingall/" rel="nofollow" target="_blank">https://www.linkedin.com/in/georgienightingall/</a>  Twitter: <a href="https://twitter.com/GeorgieNight" rel="nofollow" target="_blank">https://twitter.com/GeorgieNight</a><a href="mailto:georgie@triggerconversations.co.uk">georgie@triggerconversations.co.uk</a>Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 5 - Emotion at Work in talk - Negotiating Identity in conversation

This episode picks up the Emotion at Work in Stories theme I started earlier this year. This time it is with Karen Teago as my guest, we take a trip into how depression has been a part of her life for 15 years. I asked Karen to be on the podcast as she wrote a blog a few years ago (https://teagohr.wordpress.com/2017/10/10/this-is-what-it-looks-like/) and it affected me then and still does now.  Depression is one of the things that are both talked about and not talked about all at the same time.  With Karen being willing to be open and frank about her experiences it was important to me that I create a place and space to allow a depth of exploration of the topic.   This is a frank and honest episode and our conversation lasted for nearly an hour and twenty minutes so there is a lot to listen to.  If you are affected by anything in this episode then there are support options open to you: The Samaritans can be contacted here https://www.samaritans.org/how-we-can-help-you or call them on 116 123 (it is free)  The mind can be contacted here https://www.mind.org.uk/information-support/helplines/ You can also call the NHS on 111 or make an appointment with your local GP   We explore her experiences with depression as a condition, with medication, with postnatal depression, the important area of disclosure and how guilt has been a part of her experience too.  I (maybe unfairly) ask Karen for any advice or suggestions if anything in the podcast resonates with you and I add my thoughts too. At one point Karen talks about how she became aware of her condition by reading a case she was working on.    After we recorded the episode she found this paragraph from 'Notes on a Nervous Planet' by Matt Haig (@matthaig1) that she felt better explained her experience: "Later, doctors would offer labels.  'Panic disorder', 'generalized anxiety disorder' and 'depression'.  These labels were worrying, but also important because they gave me something to work with.  They stopped me from feeling like an alien.  I was a human being with human illnesses, which other humans have had - millions and millions of humans - and most of them had either overcome their illnesses or had somehow managed to live with them.  Even after I knew the names of the illnesses I had, I believed they were all stemming from inside me.  They were just there, the way the grand canyon was just there"  Here's a link to the full book - https://www.amazon.co.uk/Notes-Nervous-Planet-Matt-Haig/dp/1786892677 With this being a Stories episode there aren’t many references as such. There are some things we talk about and here are the links to those things: The unexpected yet innocuous question came from Margaret Burnside @margaretburnsid The book on sleep Karen references is https://www.amazon.co.uk/Why-We-Sleep-Science-Dreams/dp/0241269067 The Mind Website with details for resources for Corporate partners https://www.mind.org.uk/search-results?q=guidelines%20for%20corporate%20partners More information for breastfeeding and taking medication https://www.breastfeeding-and-medication.co.uk/   More from Karen:  LinkedIn: https://www.linkedin.com/in/karen-teago-1778551b/  Twitter: https://twitter.com/teago_emplaw    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

This episode picks up the Emotion at Work in Stories theme I started earlier this year. This time it is with Karen Teago as my guest, we take a trip into how depression has been a part of her life for 15 years. I asked Karen to be on the podcast as she wrote a blog a few years ago (<a href="https://teagohr.wordpress.com/2017/10/10/this-is-what-it-looks-like/" rel="nofollow" target="_blank">https://teagohr.wordpress.com/2017/10/10/this-is-what-it-looks-like/</a>) and it affected me then and still does now.  Depression is one of the things that are both talked about and not talked about all at the same time.  With Karen being willing to be open and frank about her experiences it was important to me that I create a place and space to allow a depth of exploration of the topic.   This is a frank and honest episode and our conversation lasted for nearly an hour and twenty minutes so there is a lot to listen to.  If you are affected by anything in this episode then there are support options open to you: The Samaritans can be contacted here <a href="https://www.samaritans.org/how-we-can-help-you" rel="nofollow" target="_blank">https://www.samaritans.org/how-we-can-help-you</a> or call them on 116 123 (it is free)  The mind can be contacted here <a href="https://www.mind.org.uk/information-support/helplines/" rel="nofollow" target="_blank">https://www.mind.org.uk/information-support/helplines/</a> You can also call the NHS on 111 or make an appointment with your local GP We explore her experiences with depression as a condition, with medication, with postnatal depression, the important area of disclosure and how guilt has been a part of her experience too.  I (maybe unfairly) ask Karen for any advice or suggestions if anything in the podcast resonates with you and I add my thoughts too. At one point Karen talks about how she became aware of her condition by reading a case she was working on.  After we recorded the episode she found this paragraph from 'Notes on a Nervous Planet' by Matt Haig (@matthaig1) that she felt better explained her experience: "Later, doctors would offer labels.  'Panic disorder', 'generalized anxiety disorder' and 'depression'.  These labels were worrying, but also important because they gave me something to work with.  They stopped me from feeling like an alien.  I was a human being with human illnesses, which other humans have had - millions and millions of humans - and most of them had either overcome their illnesses or had somehow managed to live with them.  Even after I knew the names of the illnesses I had, I believed they were all stemming from inside me.  They were just there, the way the grand canyon was just there"  Here's a link to the full book - <a href="https://www.amazon.co.uk/Notes-Nervous-Planet-Matt-Haig/dp/1786892677" rel="nofollow" target="_blank">https://www.amazon.co.uk/Notes-Nervous-Planet-Matt-Haig/dp/1786892677</a> With this being a Stories episode there aren’t many references as such. There are some things we talk about and here are the links to those things: The unexpected yet innocuous question came from Margaret Burnside @margaretburnsid The book on sleep Karen references is <a href="https://www.amazon.co.uk/Why-We-Sleep-Science-Dreams/dp/0241269067" rel="nofollow" target="_blank">https://www.amazon.co.uk/Why-We-Sleep-Science-Dreams/dp/0241269067</a> The Mind Website with details for resources for Corporate partners <a href="https://www.mind.org.uk/search-results?q=guidelines%20for%20corporate%20partners" rel="nofollow" target="_blank">https://www.mind.org.uk/search-results?q=guidelines%20for%20corporate%20partners</a> More information for breastfeeding and taking medication <a href="https://www.breastfeeding-and-medication.co.uk/" rel="nofollow" target="_blank">https://www.breastfeeding-and-medication.co.uk/</a> More from Karen:  LinkedIn: <a href="https://www.linkedin.com/in/karen-teago-1778551b/" rel="nofollow" target="_blank">https://www.linkedin.com/in/karen-teago-1778551b/</a> Twitter: <a href="https://twitter.com/teago_emplaw" rel="nofollow" target="_blank">https://twitter.com/teago_emplaw</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 28 - Emotion at Work Stories - Depression

As is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please. I am talking with my guest Katrina Colliner about how being an unhealed victim of child abuse affected her in the workplace.  She now describes herself as a ‘victor over’ her abuse and you can hear more about what she means by that in the episode.   If you are affected by what we talk about and you are feeling particularly vulnerable, please remember you can call the Samaritans at any time on 116 123 and I have googled other places of support and added links the sites and organizations I found below.   As this is a ‘stories’ episode there are no ‘references’ as such, there were a few things in particular that Katrina mentioned as things that helped her and I have added those too.     Thanks for listening References and links https://www.samaritans.org https://www.psychologytoday.com/us/blog/the-compassion-chronicles/201501/healing-the-shame-childhood-abuse-through-self-compassion https://napac.org.uk Katrina mentioned Pia Mellody and that is a person, here is a link to her site http://piamellody.com   More from Katrina: LinkedIn: https://www.linkedin.com/in/katrinacollier/ Twitter: https://twitter.com/KatrinaMCollier   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

As is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please. I am talking with my guest Katrina Colliner about how being an unhealed victim of child abuse affected her in the workplace.  She now describes herself as a ‘victor over’ her abuse and you can hear more about what she means by that in the episode.   If you are affected by what we talk about and you are feeling particularly vulnerable, please remember you can call the Samaritans at any time on 116 123 and I have googled other places of support and added links the sites and organizations I found below.   As this is a ‘stories’ episode there are no ‘references’ as such, there were a few things in particular that Katrina mentioned as things that helped her and I have added those too.   Thanks for listening References and links <a href="https://www.samaritans.org" rel="nofollow" target="_blank">https://www.samaritans.org</a> <a href="https://www.psychologytoday.com/us/blog/the-compassion-chronicles/201501/healing-the-shame-childhood-abuse-through-self-compassion" rel="nofollow" target="_blank">https://www.psychologytoday.com/us/blog/the-compassion-chronicles/201501/healing-the-shame-childhood-abuse-through-self-compassion</a> <a href="https://napac.org.uk" rel="nofollow" target="_blank">https://napac.org.uk</a> Katrina mentioned Pia Mellody and that is a person, here is a link to her site <a href="http://piamellody.com" rel="nofollow" target="_blank">http://piamellody.com</a> More from Katrina: LinkedIn: <a href="https://www.linkedin.com/in/katrinacollier/" rel="nofollow" target="_blank">https://www.linkedin.com/in/katrinacollier/</a> Twitter: <a href="https://twitter.com/KatrinaMCollier" rel="nofollow" target="_blank">https://twitter.com/KatrinaMCollier</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 30 - Emotion at Work Stories - Working as an unhealed Victim of Child Abuse

Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings have left them open to criticism. In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss. We explore: the extent to which we feel we demonstrate grit and growth mindset the problems posed by the popularity of these ideas the impact of grit and mindset on L&amp;D.  Show notes Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., &amp; Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf  A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&amp;cbl=18750&amp;diss=y Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423  Two papers critiquing the 'grit' concept are: Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher, 47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&amp;context=psychology_pubs Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... &amp; Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc  The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/  In What I Learned This Week, the gang discussed: Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/ Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221  The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC  The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., &amp; Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503  If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/  For more from Emerald Works, see: https://emeraldworks.com/    More from Gemma:  Twitter: https://twitter.com/gemmatowersey   More from Owen:  LinkedIn: https://www.linkedin.com/in/owenferguson/  Twitter: https://twitter.com/owenferguson   More from Ross:  LinkedIn: https://www.linkedin.com/in/ross-garner-8594a341/  Twitter: https://twitter.com/RossGarnerEW   Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings have left them open to criticism. In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss. We explore: <ul><li>the extent to which we feel we demonstrate grit and growth mindset</li> <li>the problems posed by the popularity of these ideas</li> <li>the impact of grit and mindset on L&amp;D.</li> </ul> Show notes Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: <a href="https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN" rel="nofollow" target="_blank">https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN</a> Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: <a href="https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG" rel="nofollow" target="_blank">https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG</a> A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., &amp; Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: <a href="https://www.gwern.net/docs/psychology/2020-burgoyne.pdf" rel="nofollow" target="_blank">https://www.gwern.net/docs/psychology/2020-burgoyne.pdf</a> A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: <a href="https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&amp;cbl=18750&amp;diss=y" rel="nofollow" target="_blank">https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&amp;cbl=18750&amp;diss=y</a> Professor Dweck has responded to criticism of her work here: <a href="http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423" rel="nofollow" target="_blank">http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423</a> Two papers critiquing the 'grit' concept are: Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher, 47(9), 606-611. Online at: <a href="https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&amp;context=psychology_pubs" rel="nofollow" target="_blank">https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&amp;context=psychology_pubs</a> Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: <a href="https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf" rel="nofollow" target="_blank">https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf</a> The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... &amp; Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: <a href="https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc" rel="nofollow" target="_blank">https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc</a> The blog by David D'Souza that Phil mentioned was: <a href="https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/" rel="nofollow" target="_blank">https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/</a> In What I Learned This Week, the gang discussed: Security issues associated with Zoom. Find out more at <a href="https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/" rel="nofollow" target="_blank">https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/</a> and <a href="https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/" rel="nofollow" target="_blank">https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/</a> Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: <a href="https://www.bbc.co.uk/news/uk-scotland-52181221" rel="nofollow" target="_blank">https://www.bbc.co.uk/news/uk-scotland-52181221</a> The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: <a href="https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC" rel="nofollow" target="_blank">https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC</a> The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., &amp; Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: <a href="https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf" rel="nofollow" target="_blank">https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf</a> The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: <a href="https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503" rel="nofollow" target="_blank">https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503</a> If you'd like to Give Blood during the current crisis, you can! See: <a href="https://www.blood.co.uk/" rel="nofollow" target="_blank">https://www.blood.co.uk/</a> For more from Emerald Works, see: <a href="https://emeraldworks.com/" rel="nofollow" target="_blank">https://emeraldworks.com/</a> More from Gemma:  Twitter: <a href="https://twitter.com/gemmatowersey" rel="nofollow" target="_blank">https://twitter.com/gemmatowersey</a> More from Owen:  LinkedIn: <a href="https://www.linkedin.com/in/owenferguson/" rel="nofollow" target="_blank">https://www.linkedin.com/in/owenferguson/</a> Twitter: <a href="https://twitter.com/owenferguson" rel="nofollow" target="_blank">https://twitter.com/owenferguson</a> More from Ross:  LinkedIn: <a href="https://www.linkedin.com/in/ross-garner-8594a341/" rel="nofollow" target="_blank">https://www.linkedin.com/in/ross-garner-8594a341/</a> Twitter: <a href="https://twitter.com/RossGarnerEW" rel="nofollow" target="_blank">https://twitter.com/RossGarnerEW</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 42 - Grit and Growth Mindset:  Good Practice Podcast Crossover Special

In this episode Mark Gilroy reprises his role as host of the podcast so that I can tell my story.  Long-time listeners will be familiar that I have had some health challenges over the last 2-3 years.  I am now feeling so much better.  Some things remain and at the same time, I am a lot better.  This is an opportunity for me to share my story and how my physical pain affected me emotionally, affected my identity as well as my professional and personal life.   Fair warning, there is occasional swearing too. The plan is for this to be the first in a series of episodes on chronic pain.  This is because I want to look at different people's experiences of chronic pain as well as interview a researcher into chronic pain.    As is the case with our Stories series, there are no references as such.  Happy listening   More from Mark:  LinkedIn: https://www.linkedin.com/in/mgilroy/  Twitter: https://twitter.com/thatmarkgilroy    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

In this episode Mark Gilroy reprises his role as host of the podcast so that I can tell my story.  Long-time listeners will be familiar that I have had some health challenges over the last 2-3 years.  I am now feeling so much better.  Some things remain and at the same time, I am a lot better.  This is an opportunity for me to share my story and how my physical pain affected me emotionally, affected my identity as well as my professional and personal life.   Fair warning, there is occasional swearing too. The plan is for this to be the first in a series of episodes on chronic pain.  This is because I want to look at different people's experiences of chronic pain as well as interview a researcher into chronic pain.    As is the case with our Stories series, there are no references as such.  Happy listening More from Mark:  LinkedIn: <a href="https://www.linkedin.com/in/mgilroy/" rel="nofollow" target="_blank">https://www.linkedin.com/in/mgilroy/</a> Twitter: <a href="https://twitter.com/thatmarkgilroy" rel="nofollow" target="_blank">https://twitter.com/thatmarkgilroy</a> Follow us on Instagram for exclusive Podcast updates! <a href="https://www.instagram.com/emotionatworkpodcast/" rel="nofollow" target="_blank">https://www.instagram.com/emotionatworkpodcast/</a> Learn more about Emotion at Work: <a href="https://www.emotionatwork.co.uk/" rel="nofollow" target="_blank">https://www.emotionatwork.co.uk</a> Connect with Phil: <a href="https://www.linkedin.com/in/phil-willcox-02013425/" rel="nofollow" target="_blank">https://www.linkedin.com/in/phil-willcox-02013425/</a>

Episode 41 - Emotion at Work *Stories* - Chronic Pain

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