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Rank #145 in Management category

Business
Management
Entrepreneurship

Salon Owners Collective

Updated 7 days ago

Rank #145 in Management category

Business
Management
Entrepreneurship
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Welcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses.We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life. After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!

Read more

Welcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses.We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life. After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!

iTunes Ratings

30 Ratings
Average Ratings
25
2
2
0
1

Salon Owners Collective

By Lilsmartie - Oct 07 2019
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Dear Larissa, it’s rare that I leave a review but I had to take the time to thank you. So much to say and not enough space! I’ll simplify, I’ve been overdosing on many of your podcasts and I’m thoroughly enjoying and learning from them. I previously owned a small salon and got overwhelmed and overworked and sold it. Four years later I’m realizing I want to do it again! I’m scared and excited. I’m trying to learn from my mistakes and be brave. Thank you for all that you do, you are making a difference. I appreciate all your wisdom and your gas as well! Wishing you much success!

Awesome!

By Golden727 - Sep 11 2019
Read more
Wonderful information! Thank you💗

iTunes Ratings

30 Ratings
Average Ratings
25
2
2
0
1

Salon Owners Collective

By Lilsmartie - Oct 07 2019
Read more
Dear Larissa, it’s rare that I leave a review but I had to take the time to thank you. So much to say and not enough space! I’ll simplify, I’ve been overdosing on many of your podcasts and I’m thoroughly enjoying and learning from them. I previously owned a small salon and got overwhelmed and overworked and sold it. Four years later I’m realizing I want to do it again! I’m scared and excited. I’m trying to learn from my mistakes and be brave. Thank you for all that you do, you are making a difference. I appreciate all your wisdom and your gas as well! Wishing you much success!

Awesome!

By Golden727 - Sep 11 2019
Read more
Wonderful information! Thank you💗
Cover image of Salon Owners Collective

Salon Owners Collective

Latest release on Mar 18, 2020

Read more

Welcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses.We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life. After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!

Rank #1: 7 Habits of Highly Successful Salon Owners

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Although there’s no single path to success and not everyone’s definition is the same, there are undoubtedly similar qualities that people who have achieved their ideals of success have in common.

When looking at salon owners in particular, I’ve identified 7 habits that I’ve observed not only as a salon owner of 20+ years but also through one-on-one coaching and educating numerous salon owners through my Freedom and Profit program.

With that retrospective experience and my current day-in-and-day-out conversations that I get to have with salon owners in my community, I’ve noticed that these habits are the major markers of whether a salon owner will reach their goals.

In this episode you’ll learn:

- Why you need to decide what’s important in your life and business to achieve true success

- The importance of “tiger time” and why it’s crucial for you to have it blocked off on your calendar

- How to leverage your team for more freedom, plus the steps you can take to encourage and empower your team to provide stellar service

-What steps to take to be able to focus more of your efforts on income-generating activities

Click here for your free guide: 5 steps to Freedom and Profit Guide

Click here to read my original blog on Timely

Apr 16 2018

25mins

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Rank #2: How to be Found and Flourish on Instagram

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Marketing your business on Social Media can feel tricky. There’s always more to be learned, more to be said and more to be done. Most importantly there’s always more competition, each and every day. Sometimes it’s tempting to throw in the towel and give up altogether.

But in today’s Podcast, my guest Nicole from Melbourne Hair Blogger will tell you why you shouldn’t quit.

Nicole is a hair stylist turned Instagram extraordinaire, who runs a business helping Salons with how to utilise Social Media to their best ability. She understands what it’s like to work in the Salon Industry and applies those skills into teaching Salon Owners like yourself how to be found, grow, and communicate using Instagram.

Today, Nicole covers 4 main steps you should be taking to ensure the best use of Instagram possible for your business. So be sure to tune in as we chat about all things Social Media- from handles to aesthetics.

Tune in to hear about:

  • How to be found on Instagram
  • The difference between a Handle and a Name and why this is significant
  • The importance of aesthetics
  • Interacting with people online
  • Building personality on your Instagram Page
  • Why you should be supporting other local business online
  • 4 key ways to grow your Social Media

RECOMMENDED LINKS

CLICK HERE to check out Melbourne Hair Blogger on Instagram

CLICK HERE for the Melbourne Hair Blogger Website

CLICK HERE for Salon Social School on Instagram

CLICK HERE to listen to “Mums with Hustle” By Tracy Harris

CLICK HERE to listen to “Hair Love Radio” by Elizabeth Faye

Apr 12 2019

31mins

Play

Rank #3: 6 Steps for Boosting Your Salon’s Social Media Marketing Efforts

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Feel like Facebook is treating you like a lousy partner? You give, give, give and seem to get nothing in return. Or, in the case of Facebook, you post and post and post, but your reach feels abysmal.

It’s time to get your fair share of your audience’s attention on Facebook, and the good news is that once you start capturing that attention and creating engaged connections, Facebook will only continue to reward your profile with more reach.

But how do you get to the place of connection and an engaged community if your posts aren’t being shown in the first place? The answer: you follow these six simple tips for boosting your salon’s social media marketing.  

In this episode, we discuss:

  • Why it’s critical to focus one person and one problem and double down on engaging with them
  • How to demonstrate your expertise and craft posts that will grab your audience’s attention and pull them in closer
  • The mistakes you might be making with your salon’s promotions that may be actually driving potential clients away
  • The real secrets that lead to success for building your Facebook page’s reach

RECOMMENDED LINKS

CLICK HERE to join the Modern Marketing for Salon Owners community where we share even more insights, support, marketing ideas and motivation to get you growing on Social Media

CLICK HERE to download our free guide on how to harness the power of Facebook Messenger, elevate your brand experience and attract clients like a #boss... without picking up your phone.  

Feb 18 2019

30mins

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Rank #4: The 3 Stages Every Salon Owner Goes Through

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When you first opened your own Salon, things were good.

You enjoyed the freedom and autonomy of doing things your way, and you finally felt like you were doing what you were meant to be doing.

 I know I felt this way when I first opened my Salon. I remember thinking to myself “yes- this is why I’m in business!” I enjoyed every part of what owning a business was like.

But little did I know, as your success and your business grows, the things that used to work for you, start to break. Things started to change! Like having to hire and fire staff, and marketing my business... I’m sure you know all about this.

What I didn’t realise at the time is that there are different roles you need to take on, as a business owner, as your business grows through different stages. In this episode of the Podcast, I am going to chat about the main 3 roles that Salon Owners have to take on in the main 3 stages of business growth.

I will talk you through how you can step into the different roles with conviction and make it through the most difficult stage.

In this episode, you’ll learn about:

  • [0:00]- What got you ‘here’ won’t get you ‘there’
  • [3:14]- The first role- The Operator
  • [5:04]- The second role- The Manager
  • [6:19]- The third role- The CEO
  • [8:30]- How to get through the Manager stage- the hardest one
  • [10:57]- Things you can do to step off the mouse wheel
  • [16:35]- My invitation for you

Recommended Links

CLICK HERE to listen to my Podcast Ditch the Fear

CLICK HERE to join my Full Immersion Programme

CLICK HERE to sign up for the Freedom & Profit Hub

CLICK HERE to join the Salon Owners Collective Facebook Group

Aug 09 2019

20mins

Play

Rank #5: Creativity, Confidence and Business Building

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Self confidence can make or break a good business.

Stylist, Coach, Blogger & Speaker Roberta Lee from Roberta Style Lee speaks about the need to put yourself first and work on building your confidence so you can build your business.

Being creative herself, Roberta Lee shares how there can be conflict between our desire to be creative and the need to drive the business forward.

There are plenty of gems and take aways in this chatty interview.

Recommended Podcast


Roberta Style Lee

Jan 09 2018

41mins

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Rank #6: Honing Your Successful Salon Management Skills and Stepping Up as a CEO

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So, you’re ready to own the role of “salon owner.” In fact, you might be in the process of fully stepping up as a CEO, and the thoughts of additional salon locations are looking lucrative. If this describes you, you’re going to love listening to my conversation with today’s guest, Chelle Neff, the owner of Urban Betty Salon in Austin, Texas.

Since the last time Chelle was on the podcast (a little over a year ago), she’s fully transitioned off the floor and from behind the chair, and into the true role of salon owner. Now with her days focused primarily on marketing, cultivating successful salon management practices, and the greater vision of where she wants to take her business, she’s grown to the point of now working to open Urban Betty's second location.

Listen in as we talk about the steps she took to make those transitions possible and the mindset shifts that came with it.

RECOMMENDED LINKS

CLICK HERE to connect with Chelle on her Instagram Page 

CLICK HERE to connect with Chelle’s salon, Urban Betty on her Website

CLICK HERE to listen to Chelle's previous Podcast 

Jun 25 2018

38mins

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Rank #7: Creating a Seamless Client Experience in Your Salon

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From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs to be seamless.

In this episode, I’m joined by Ryan, the CEO, and co-founder of Timely Salon and Spa Software, which is changing the way salon’s work to create smart systems that create an irresistibly seamless experience from not only the client perspective, but also for your salon’s team members.

Key takeaways from this episode:

  • Why it’s critical to understand your share values between your business and your customers
  • Understanding the challenges our teams may face and how the bar for client experience has been raised across the entirety of the service industry
  • The power of a correctly conducted consultation and how you must close the expectation gap
  • Why you have to “JFDI” and loosen the reins to be a strong leader in your salon

When you tune in, be sure to subscribe and get access to all the resources mentioned in this episode.

RECOMMENDED LINKS

CLICK HERE to learn more about Timely

CLICK HERE to follow Timely’s Instagram

CLICK HERE to follow Timely's  Facebook

CLICK HERE to download How to Create a Rockstar Team

CLICK HERE to Listen to Dario's Podcast

CLICK HERE to check out the Consult App for Hair Salons

Jan 28 2019

46mins

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Rank #8: Upsell over 200% Retail to your Clients

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When an aesthetician can upgrade or upsell over 200% salon retail to their clients, you know you have a gift.

Licensed aesthetician and Founder of AddoAesthetics, Daniela talks with me about the art of educating your clients over selling to them.

Simply thinking about your approach a little differently can make a huge impact to your business bottom line ... 25-95% difference in fact!

Recommended Links


Facebook Group

Jan 22 2018

35mins

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Rank #9: Become a More Successful Business Owner

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You are your business… and your business is you.

Do you ever feel this way?

I think so many Salon and Spa Owners have felt this way at one or more points in their careers. Your business is your baby, and it can feel hard to separate yourself from it.

This can be both such a great thing, and also your worst enemy!

It is vital to learn how to separate yourself from your business at times, so that you can view things from outside of your own bubble.

How does a potential client view your business? What about a potential employee… or an investor?

Today i’m chatting with Haylee Benton. Haylee is a multiple-business owner and entrepreneur extraordinaire! She’ll share her expertise on owning a business, plus how you can excel as a business owner.

In this episode, you’ll hear about:

  • [0:00]- Meet Haylee & her businesses
  • [3:50]- Get your ducks in a row!
  • [5:28]- Your story, your 'why'
  • [11:00]- Separating yourself from your business
  • [15:50]- Simplify
  • [20:45]- Get on the bus, or get off it!
  • [24:25]- Haylee’s recommended resources
  • [26:00]- Where to find & social stalk Haylee

Recommended Links

CLICK HERE to check out our Podcast on Spotify

CLICK HERE, HERE and HERE to check out the 3 Simon Sinek recommendations

CLICK HERE to check out Koha Clinics

CLICK HERE for Alchemy and I on Insta

CLICK HERE for Cecily Day Spa

Sign up for the 12 Weeks til Christmas Countdown!

CLICK HERE to sign up!

Oct 11 2019

30mins

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Rank #10: Profit is a Choice

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When I first opened my Salon at 20 years old, I had no idea what true profit even was, let alone how to make it.

Each year I grew more and more frustrated as my annual profit was reading the same number. I craved growth, but didn’t know what I should be doing differently.

That’s when I realised: profit is a choice.

I owed it to my team, my clients, my business... and most importantly, myself. I had the push that I needed to make some simple changes so that I could make profit my priority.

In this episode of the Podcast, I want to share with you my 5 key steps to making profit a priority.

To become profitable, you need to make the choice to make profit a priority, daily. Today, I’ll chat all about these 5 steps and how you can integrate them into your everyday life as a Salon Owner.

It’s all about knowing your numbers, having a purpose for your money, making budgeting easy, putting profit first and knowing what profit is for you.

And while these steps may sound daunting, I promise you- if I can do it, then you can too!

In this episode you’ll learn:

  • How to prioritise profit
  • Making profit a choice
  • Why you need to know your numbers
  • The reason why money needs a purpose
  • All about making budgeting easy
  • What is profit for you?

Recommended Links

CLICK HERE to check out Jessica Giles and Chic Money Mastery

CLICK HERE to get the book “Profit First” by Mike Michalowicz

CLICK HERE to join me in the Salon Owners Collective Facebook Group

Jun 14 2019

21mins

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Rank #11: Don’t Be Afraid

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Aamena was born into an entrepreneurial family and learning the basics of business wasn’t taught but infused through everyday family life.

Not her first business, Aamena now owns an Ella Bache Beauty Clinic franchise in Australia that is thriving with her clear commitment to delivering impeccable service.

While also raising 4 happy healthy  kids her secrets to her success not only includes a healthy dose of hard work and but mostly an attitude of not letting fear get in her way or slow her down.

Recommended Book


4-Hour Work Week

Sep 03 2017

33mins

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Rank #12: How to Create the Ultimate Client Experience

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The Client Experience is one of today’s hot Salon buzzwords, with social media at a high, we as Salon Owners are focusing more and more on our clients wants and needs, and in turn, are becoming better Salon Owners for it.

Today’s guest has done an amazing job of navigating the intersection between what your Clients want and how to deliver. Join me as I talk with Hayley Bunker, media strategist & Owner of House Thirty-Six Salon Consultancy about the Ultimate Client Experience.

With 10 years experience and knowing the ins and outs of how clients react to certain strategies, Hayley has incredible insights into how we can leverage tools like social media to understand what our clients are really asking for.

As you listen to our conversation, you’ll learn:

  • The top important things to follow to deliver The Ultimate Client Experience
  • What we need to be doing with our client consultations
  • Insights into our biggest industry let down
  • Why we as salon owners, managers and hairdressers need to stop assuming

RECOMMENDED LINKS

CLICK HERE to go to Hayley's website House Thirty-Six 

CLICK HERE to follow Hayley on Instagram

CLICK HERE to see Hayley's Recommended Book The One Minute Manager by Kenneth Blanchard

Aug 27 2018

18mins

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Rank #13: Three things I wish Salon Owners would do!

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While most people in high up Management Roles shuffle important paper in their office, Australasia Group Manager for Organic Colour Systems, Vicki King spends most of her time actually in the salon with her salon owner clients.

Doing this gives her a unique perspective on the Industry, which I love, and I wanted her to share with us the three things she really wishes salon owners would do…

Sep 18 2017

39mins

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Rank #14: Is your Salon Actually Working?

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As an industry, I think we're still complaining about how this new generation of stylists and therapists is 'so not motivated' and "when I was an apprentice I worked harder and longer for less money and more passion".

Alan Austin-Smith, founder of The Fantastic Hairdresser has his own opinion on this topic and lays it out for us as owners and shares exactly what we should be doing about it!

With 30 years in the hair and beauty business he’s leading the industry and 'doing business' just like he started it yesterday - full of fresh ideas and initiatives and 'taking over the world' one country at a time.

You’ll love this interview with Alan, its longer than the usual… but worth it as it packed FULL of awesome insights and deep questions to ask your self as a salon business owner.

Recommended Book

Start with Why - Simon Sinek

Aug 14 2017

1hr 11mins

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Rank #15: Launch and Grow your Dream Business

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Recently I was privileged to interview Tracey Hughes over on the podcast. With over 30 years experience in the industry, Tracey has successfully launched and grown her salon businesses, before then pivoting into providing award winning training for salon professionals. Here are the top lessons to help you to launch, grow or even exit a business. Listen to the Podcast Interview... or Read the blog story 'Launch and Grow your Dream Business'.

Nov 15 2016

34mins

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Rank #16: How to Build a High Performing Team

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It all starts with you.

As the owner of your business, everything starts, and everything ends, with you.

I know it can feel easy to place blame on underperforming stylists or therapists, but at the end of the day it is your responsibility to make sure your team are trained and supported to a high-performing level.

“How can I do this?” you may ask. Well... that’s what we’re going to tell you in this episode.

I’ll be chatting with Brigitte Benge, who works as a leadership and management coach for the hair and beauty industry.

Brigitte specialises in helping business owners like yourself build a high-performance team, and has 3 top tips for doing just that, which she will share with you today.

So listen in to this episode to hear Brigitte’s 3 key steps and learn how to whip your team into shape in no time!

In this episode, you’ll hear about:

  • [0:00]- Meet Brigitte
  • [4:20]- 3 keys to building high performance team
  • [4:45]- Clear identity and culture
  • [8:18]- The importance of processes
  • [18:04]- Empowering people to do things the right way
  • [25:35]- Owners working inside of their own businesses
  • [33:55]- Brigitte’s mantra
  • [37:30]- Recommended  book
  • [38:50]- Brigitte’s social links

Recommended Links

CLICK HERE to check out our Podcast on Spotify

CLICK HERE to check out The E Myth by Michael Gerber

CLICK HERE for Cream Solution's Website

CLICK HERE to see Cream Solutions on Instagram

Get Your Strategic Marketing Planner

CLICK HERE to take the Quiz and get your Salon Marketing Planner

Sep 27 2019

43mins

Play

Rank #17: The Keys Creating a Rockstar Team Will Take Your Salon to New Heights

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Tired of the constant turnover and the exhaust and expense of having to find and train new employees only to have them leave a year later, if that? Today I’m talking all about team and how to build one full of rockstar stylists who will not only be with you for the long haul but significantly contribute to your company culture and your bottom line.

It’s time to stop the churn from behind the chair and create a team that will help dial down your stress and overwhelm so you can ramp up your other business-building efforts.

In this episode you’ll learn:

  • My personal journey in going from broke, bullied, annoyed to building a team that brought my salon to seven-figures
  • The 3-1-1 Rule and how it helps bring predictability to your team growth and retention so you’re not caught off guard when someone gives their notice
  • Why it’s crucial to have a complete team building system all the way from attracting the right people to getting them integrated into your company culture
  • How having this process in place will allow you to get out from behind the chair and assume your rightful role as CEO

To get all the recommended resources mentioned in this episode including the free “How to Attract a Rockstar Team” and “Freedom & Profit” guides see below!

RECOMMENDED LINKS

Jan 21 2019

30mins

Play

Rank #18: Developing Your Salon Team Leadership Style

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If you have your sights set on expanding your team or your salon’s locations, you don't want to miss this episode of the Salon Owners Collective podcast with Stevie English of Stevie English Hair and global brand ambassador for Matrix.

In this episode, he shares his insights about cultivating your salon leadership style to craft a team of rockstar staff, the lessons he's learned throughout his journey to expand his salon's locations (including why having tight operations is so important),  and how his self-proclaimed simple approach is what paves the way to sustainable success.

As you listen in, you’ll learn:

  • How Stevie transitioned from being full-time on the floor of his salon into the role of CEO
  • Why he’s a big believer in crafting policies and procedures that guide your staff’s behavior and set expectations
  • What he would’ve done differently during his expansion from one to two salons, plus why he scaled back to a single location

RECOMMENDED LINKS

CLICK HERE for Stevie's Website

CLICK HERE for Stevie's Hair Instagram

CLICK HERE for Stevie's Instagram

CLICK HERE for Recommended  Books - Grow Series 

CLICK HERE for Recommended Book - The Naked Salon

CLICK HERE for Recommended Book - The Secret

Jun 04 2018

42mins

Play

Rank #19: Marketing Yourself and Your Business

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From Entrepreneurs to Salon Owners, Hairdressers to Marketing Experts, to simply being a Business owner in today’s fast paced society, we are constantly trying to keep up with the marketing trends to make our business run and grow successfully. However, it might be easier than you think.

On this episode of the Salon Owners Collective podcast, we’re joined by Carissa Hill, an online Business Coach & Marketing Teacher. She has been helping thousands of entrepreneurs across industries to master the art of successful Facebook marketing and to help set up their businesses to run and grow without them in it.

In this episode she shares:

  • The biggest marketing mistake business owners are doing
  • A change she personally had to make as a business owner to grow
  • Her main strategy for Facebook Marketing
  • How to “show up” online
  • Why you need to do a “we, we” test
  • How to stay ahead of fast changing social media
  • Why you need to either have or be involved in Facebook Groups
  • Roadblocks when it comes to putting yourself out there

RECOMMENDED LINKS

CLICK HERE to learn more about Carissa through her Website

CLICK HERE to find out more about The Wolfpack Mastermind

CLICK HERE to see Carissa's recommended Book: Your Erroneous Zones - Wayne W. Dyer 

Aug 13 2018

35mins

Play

Rank #20: 100 Days to Salon Success

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It’s hard to get Big Things Done in our business, instead, we end up spinning wheels doing the little stuff so we feel good about getting a 'tick' on our list!

When we are so BUSY already and life keeps getting in the way, or if you’re a professional procrastinator, sometimes you just can’t seem to summon up the energy.

There is a simple way to crack this though! It’s called the 100 Day Goal.

Influenced by Julia’s Business Bakery - 100 Day Goal Project, my first coaching program was based on this premise that 100 days is the perfect amount of time to set new goals and achieve change … Based on these thoughts I felt Julia's wisdom would serve you well!

Recommended Links


The Business Bakery Website

Anything You Want Book

Oct 09 2017

42mins

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From Survive to Thrive (during an unexpected & unpredictable time)

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We want to help you out during a time that can feel stressful and overwhelming. 

The implications a pandemic can have on not only your health, but also your business, your team and your clients may have been unexpected... but we're all in this together.

We cannot predict how this is going to pan out, but we can prepare for the worst, then get on and hope for the best! Move forward pro-actively and lower anxiety by reducing re-activity.

This is the time to step up as the leader in your business and show your team ‘you got this’ even if you feel you don’t. How you react toward your team is how they will react to everything during this time: clients, each other and your brand.

I've put together 5 keys to think about or take action on.

KEEP YOUR BUSINESS ALIVE 

CLICK HERE to gain free access to the Survive to Thrive HUB- your key to keeping your business alive during this time


Covid-19 Resources

CLICK HERE to see the Australian Covid-19 Infection Control Training

CLICK HERE for more information

Mar 18 2020

33mins

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Market Your Business the Right Way

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Marketing.

It’s one of those words that makes so many Salon Owners that I know groan when they hear it…

We all know we should be doing it, and we all know there are some people doing it better than us.

I personally know so many Business Owners who constantly feel frustrated with their Marketing progress… or lack thereof! Like… why can’t I just have 200,000 followers already?!

Well, that’s because there’s no one right answer to marketing.

...but there are some things that will help. Ads- whether that’s Facebook, Instagram, or in this case, Google Ads, are key in your Salon Marketing scheme.

In this episode, I'm joined by Deirdre Andrews. Deirdre is a Marketing Expert and her business- Define Marketing- helps business owners like yourself set up and manage their own profitable online marketing campaigns using google ads.

Tune in to hear Deirdre’s top tips on using google ads to market your business and why everyone should be using them!

KEEP YOUR BUSINESS ALIVE 

CLICK HERE to gain free access to the Survive to Thrive HUB- your key to keeping your business alive during this time

Recommended Links

CLICK HERE to check out Profit First by Mike Michalowicz

CLICK HERE to check out Define Marketing on Instagram

CLICK HERE to check out the Cheat Sheet

CLICK HERE to join the Salon Marketing Collective FB Group

CLICK HERE to join the Salon Owners Collective FB Group

Mar 11 2020

23mins

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The 1 Word That Changes Everything

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There is 1 thing that over time truly grows and scales a business - it’s the only thing that really does.

Do you know what that 1 thing is?

As creative entrepreneurs, we are hardwired for change and new shiny objects - we are driven, adaptable and we love change and to create new exciting things.

Essentially, we know how to make shite happen when we need to, and it’s skills like these that make us great business owners.

But the thing is, that when we start to grow a business and scale a team and really drive forward, we have to step out of start-up and high creative energy phase. You know, the ‘just make it up as I go and see if it works’ phase.

I don’t know about you, but I love being in the ‘creative ideas’ phase. It’s my happy place.

But when we want to grow- properly grow, for the long haul- you need to adopt different strategies to actually survive and make it past ‘just out the gate’

And there’s this 1 thing that’s going to do that for you. Listen in to this episode to find out what it is.

Recommended Links

CLICK HERE to join the Salon Owners Collective FB Group

Mar 09 2020

29mins

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Sharon Blain’s Secrets to Salon Success

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At the end of the day, success is the goal for us all.

Am I right?!

Don’t get me wrong- success looks different for everyone. 

But in the Salon Industry there are some success stories that are known by so many- you know, the kind of success that’s we all undeniably aspire to achieve.


One of those success stories is Sharon Blain. Now if you haven’t heard of her, Sharon is an Industry legend- a Salon Owner Extraordinaire turned Industry Educator.

In this episode, Sharon is going to share the secrets to her overwhelming success and provide you with some ideas, inspiration, and tips about what it takes to be successful in such a competitive industry.

We cover all topics ranging from team management, marketing, staff performance, training, and more.

Recommended Links

CLICK HERE to check out Sharon Blain Online

CLICK HERE for Sharon's Hair Artist Hub

CLICK HERE to grab your copy of our "Attract a Rockstar Team" Guide

Mar 03 2020

44mins

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The 5 Steps to Gain More Freedom in Your Life

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You’ve put some massive plans together for this year…

… and you’re just hoping that everything runs according to plan! Because, as most business owners know all too well: ambition can be overwhelming. 

In order to truly be ambitious and let those ambitions play out, we need a little freedom in our lives (and I'm not just talking about sitting on the beach- although that will come later!)

I’m talking about freedom of time, space and mind to really move the needle in your business. Without this freedom, the overwhelm will set in because you’ll still be bogged down with those non-CEO activities that you really don’t need to be doing!

And when you achieve this Freedom, you can take a rest and actually spend time with your ‘other life’:

  • Go on holiday to Fiji, sit on the beach 
  • Pick up your kids from school
  • Go to the gym and invest in your health
  • Create some white space in your life

“So how can I get this freedom?!” ...you may ask.

Well- that’s what I’m going to tell you in this episode. 

Recommended Links

CLICK HERE to take our Quiz in messenger & find out your Marketing Score!

CLICK HERE to listen to our Podcast all about Repurposing your Social Media Content

CLICK HERE to grab your copy of our "Attract a Rockstar Team" Guide

Feb 26 2020

23mins

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How to Lead Your Team to Success

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As a business owner, you are automatically thrust into so many different roles- some you didn’t even know existed!

But arguably the most essential role you fulfill is that of the Leader.

No matter what your Leadership role looks like- whether it’s the Owner/Operator, the Manager or simply the CEO- leading a team, or a person, or even just your business as a whole, is something that’s important to get right.

In this episode of the Salon Owners Collective Podcast, I’m joined by Joel Bouzaid. Joel is a leadership, team & management expert who helps business owners like yourself to be the best leader possible.

Joel and I will chat all about what it takes to be a good leader, and how to work on your own self-improvement in order to do the same for your team.

In this episode you'll learn about:

  • Getting clear about what your leadership philosophy is
  • The beliefs you hold around leadership
  • Difference between leadership & management
  • You need to have a plan around how to grow your people
  • Equal parts of challenge to support

RECOMMENDED LINKS

CLICK HERE to check out  Good Leaders Ask Great Questions by John C. Maxwell

CLICK HERE to see Joel's website

CLICK HERE if you want to check out Joel's Insta

CLICK HERE to join the Salon Owners Collective Facebook Group

Feb 18 2020

37mins

Play

Your Problems Are Not What You Think They Are

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Are you aware of the real root of your problems?

Think about that one for a second.

Whatever your problems may be, I believe that the real problem is not what you think it is. Because often the symptoms we see are not the root cause. 

In this episode, I'll be chatting all about the common misconceptions faced by Salon Owners when it comes to the problems they think they have.

Recently, one of the Salon Owners I work with asked me “how do I know when I'm ready to take on another stylist.” This is great question… so, naturally, I went on to ask her some ‘usual logistical questions’ to find out this answer

What we uncovered was that her real problem was in fact something else entirely.

In this episode, I’ll tell you how to think through the problems you are faced with and ask yourself- “what’s really going on here?”

Recommended Links

CLICK HERE to join the Salon Owners Collective FB Group

Feb 11 2020

22mins

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Cut Your Time Spent on Social Media Marketing in Half

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For something which is meant to be “insta-ntaneous”... Social Media can feel anything but that. 

I’ve seen this struggle faced by so many Salon Owners, that I've decided it’s time to offer up some hard & fast solutions once and for all, so you never have to feel stuck again, and so that Social Media can stop taking over more of your life than it needs to…

The answer is actually pretty simple…

 1 word, in fact!

The idea is all about making less work for you, whilst still allowing you to produce a continuous stream of great Salon-marketing content for your current, and potential clients online.  

This means less time spent sitting at your laptop or phone and more time spent on other important things, like managing your team or making more sales.

Today, I'm joined by Braeley Davies. Braeley is actually my Campaign Coordinator at SalonBot and Social Media & Marketing Manager here at the Salon Owners Collective! 

Braeley will share with you the secret 1 word that, done right, will cut your time spent on social media in half. 

I mean, after all, you probably didn’t get into this industry to become a marketer, so time spent doing something that you aren’t in love with can often feel like time wasted...

Really, we both know that it isn’t time wasted, but why spend way longer on it than you need to?

Recommended Links

CLICK HERE if you want to find out more about Salon Bot

CLICK HERE to read our blog all about Batching Content in one go

CLICK HERE to check out our blog on writing amazing storytelling captions for Socials

Feb 06 2020

32mins

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How to Give Your Client What They Really Need

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“So… what are we doing with your hair today?”

This is one of the most common phrases heard in Hair Salons all across the world. It’s often the starting line of the consultation process that can either make or break a client’s experience. 

Why?

Well, that’s because a thorough, detailed consultation is often overlooked in many Salons, which results in the client either only getting what they booked in for and not what they actually wanted or neededor simply getting neither!

I know so many Salon Owners who agonize over their client consultations and how to improve them (and the client experience in general). 

In this episode, I’m chatting with Kristina Russell. Kristina is a colour expert and industry educator who specializes in consultation tactics and really working alongside the client to get the outcome they really want & need instead of just what they’re booked in for.

We’ll chat all about why the question “So… what are we doing with your hair today?” is in fact not the way we should be starting our consultations, and tell you what we would suggest instead.

Links for you

CLICK HERE to listen to Kristina's new Podcast

CLICK HERE to check out Kristina's Instagram

CLICK HERE for Kristina's Free E-Book

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 10 spots left! 

Feb 02 2020

36mins

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Avoid These 3 Mistakes & Master Your Inner Salon CEO

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Let's face it... we all make mistakes.

And as Business Owners who ALSO have personal lives, it can sometimes feel like we're making a LOT of mistakes... and that there's a lot of pressure to be perfect!

That's because it feels like there are so many people relying on us.

Well, let me tell you: we're all human!

And, luckily, I'm here to help you out by telling you how to avoid 3 of the most common mistakes made by Salon CEOs, and how to truly Master Your Inner Salon CEO.

I’m going to cover:

  • Why working less is really working smarter
  • How to choose what to work on and to work on the right things … that actually move the needle
  • How you can walk away from your salon, out the door, spend time with your family, maybe even go to the gym… and feel completely confident and in control
  • PLUS the 5 steps to create more freedom and prof!t in your business 

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 13 spots left! 

Jan 26 2020

1hr 13mins

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Smash your Salon Sales with Confidence

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The #4 LIVE session from my new Podclass Series…

This episode is all about how to smash sales. Let’s face it: money makes the world go around.

If you don’t’ earn money you can’t pay the rent

You can’t buy the products 

You can’t pay your team and you can’t open and service your clients

Like, in reality, you must be good at sales or your business just won’t thrive.

For me, I’m not about making sleazy sales for the sake of it. BUT, I do know this to be true:

Those with lower average client spend have lower retention rates, mostly because they get what they booked in for and not what they needed, could have had, should have had, and ultimately wanted. 

I want you to prioritise smashing your salon sales in the new year, with confidence, because sales is just an exchange of value. 

The thing is, is that we over complicate it and make money this weird thing, and it stops us from delivering real true VALUE to our clients. At the end of the day, people want great hair, great skin and they choose to invest their cash into this. So you need to show them that this is what you can do for them.

In this episode, i’ll cover:

  • How to coach your team to make sales 
  • Retention rates 
  • Sales is an exchange of value
  • Create a goal-oriented team

CLICK HERE to find out more about my Salon Mastery program NOW 

Grab the Sales Planner by CLICKING HERE- I'll send it to you via messenger

Jan 20 2020

41mins

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How to be the “Best Boss” & Build a Rockstar Team

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Welcome to the 3rd Episode of my Master Your Inner Salon CEO Podclass series!

This episode is all about how to be the best boss for your team, and how to build a Rockstar Team.

You have chosen a team-based business. So you need to have a thriving team to grow…

And for your team to thrive (make sales and reach targets), you need to have a culture that your team want to be in, stay in, and grow in.. for the long term.

Because your team is your salon’s engine. So the problem is that if we don’t have a handle on growing a thriving rockstar team.. it can break us. We can feel held hostage by our team and feel we’ve lost control of them…

Here’s a little look into what I’ll cover in this ep:

  • Attract, hire and fire the right people - great people work for great bosses
  • Great communication strategies to lead, nurture and manage your team.
  • How to realise your team’s full potential with the right rewards
  • Train- so they stay (what if you don’t train them and they stay)?
  • Team Culture - it needs some focus…

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 spots left! 

Grab the RockStar Team Planner by CLICKING HERE- I'll send it to you via messenger

Jan 13 2020

41mins

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A Powerful Financial Framework to Grow your Salon

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The SECOND episode of my Master Your Inner CEO Podclass Series STARTS NOW...

This one's a goodie. 

So, there are 2 reasons you might listen to this Podclass.

  1. You’re not making as much as you would like
  2. You want to be making more!

...Or both!

You’re aiming to really make 2020 your breakthrough year and know prof!t is a huge part of the mix.

And there’s never been a better time to make some changes and prioritise growth, because after all...

It's what are we in business for mostly- I'm sure it’s not because you had dreams of starting a not-for-prof!t business.

So in this podclass, I’m going to tell you what to do and what to focus on in 2020 so you can be making a gain within your business.

Here’s a little sneak peek into what I cover in this episode…

  • Understanding why prof!tability is so important
  • Prioritising prof!t… prof!tability is a decision!
  • Your CEO prof!tability responsibility to your stakeholders
  • Have a financial plan, a framework, an "oracle"

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 spots left! 

Grab the Profit Planner by CLICKING HERE- I'll send it to you via messenger

Jan 09 2020

34mins

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Roles, Responsibilities & Attributes of a Salon CEO

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The first episode of my Master Your Inner CEO Podclass Series STARTS NOW...

2019 is OVER. Now’s the time to step up.

You’re the CEO of your business, and that means everything starts, and everything ends, with you. If your business isn’t performing as well as you’d hoped… it’s time to look in the mirror.

Ask yourself: “what could I be doing better?”

I want to help you really nail the role of CEO this year, and every year after that. Learn how to Master Your Inner Salon CEO and then live a life of Freedom & Profit. 

In this episode, I will show you the critical things you need to know to Master your Inner CEO and ultimately master the art of Salon Success.

Learn how to achieve SUCCESS without sacrificing your sanity and time with your family. Life is too short to live it overworked, underpaid, stressed and overwhelmed… so it’s clear to me that the first thing to master- if you want to have any hope of making a change and growing- is mastering yourself. 

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 spots left! 
Grab the Roles, Responsibilites & Attributes of a CEO Planner by CLICKING HERE- I'll send it to you via messenger

Jan 04 2020

30mins

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5 Steps to Achieve a Breakthrough Year

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It’s 2020... And it’s the beginning of a new decade. 

I remember when I owned my Salon and we were planning for 2020.

We had a really clear-set vision and mission for the year 2020. It felt so ‘big’ and far away...

Well, that’s because it kind of is! This is big... like, 2020 it a big deal!

So I want to make sure that you make 2020 your year.

Maybe you’ve had a year of feeling stuck, or like nothing that you try is really working. Or maybe this year you’ve felt overwhelmed with all the things. 

Has this last year has been full of too many cans open, too many things on the bubble and nothing actually getting done?

What if you could make 2020 a breakthrough year… rather than just having another year of 'average'?

In this episode, I'll tell you the exact steps you need to take to make this year your best year yet.

CLICK HERE to ENROL in my Salon Mastery program NOW - only 15 spots left! 
Grab the Breakthrough year 2020 planner here - I'll send it to you via messenger

Dec 24 2019

33mins

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How to be the BEST Boss & Have the BEST Team

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When I talk to the Salon Owners that I know and work with, there’s one common struggle faced by most of them, that really stands out.

Can you guess what it is?

Well, I’ll tell you- it’s that they’re having problems with their team. 

Do you relate to this? Comment below if you ever have struggles with your team.

I know that when I had my own Salon, if there was 1 team member who had a bad attitude, or even if I was having a bad day, it’d bring the whole morale down and everyone would struggle.

That’s because one of the most essential keys of a great team culture is JOY!

Not only do your team need to be happy to be at the Salona and be getting along, but you as the boss and CEO also need to be a good example of what joy looks like.

After all, you’re in charge around here, so it all starts with you! 

Today I’m chatting to Amanda Gore, who’s an expert on Team Culture and how to create a positive, joyful Salon environment.

Recommended Links

CLICK HERE for Amanda’s Online Program - Wired for Joy 

Discount Code: SALON10

CLICK HERE to join my new Podclass Series

Dec 21 2019

37mins

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A Year in Review: My Best Advice from 2019

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Let’s take a moment to reflect.

As we step into 2020, a new year filled with new possibilities... we first must look back on the year that’s passed, in order to look forward into 2020.

To make the best of 2020 you must become someone different than you've been in 2019.

If you do the same as you did last year, nothing will change- everything will stay the same. Lunacy is doing the same as you’ve done before, and expecting a different result.

Let’s work toward bringing out your best & becoming a real salon CEO in 2020, instead of just having another year of ‘average’!

I want to dive into some big lessons from 2019… look back on the year that’s gone so that we can have a clear head moving into 2020. Then we can truly focus on Mastering your inner Salon CEO for the year ahead. 

Recommended Links:

CLICK HERE to sign up for my new MasterClass Series- launching January 2020

Dec 13 2019

39mins

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Christmas Countdown Week 2 & 1: The Top 5 Things to Think About Right Now, and Answering Your Questions!

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Can you believe it: Christmas is less than a week away...

And there’s only a little more than that til 2020!

How does that make you feel? 

In this episode we’ll recap the last 2 weeks of my Christmas Countdown - that’s right, the countdown is OVER

In week 2-

For many, the thought of 2020 creeping closer and closer will bring with it a looming feeling of stress & worry. 

I know Salon Owners who get themselves worked up every year around this time, because they start to reflect on all the things they haven't ticked off their to-do lists.

You need to let go of those things you haven't accomplished, and instead put your energy into things that'll move your business forward- now, and in the long run. I'm going to tell you the top 5 priorities that you should be worrying about right now. 

Everything else can be left behind in 2019! Tune into this live replay to hear how to do this, and don’t forget to Complete this week's Priorities List to get in the right mindset to finish off 2019 with a roar, and begin 2020 with the momentum to make it a breakthrough year… I’ll link it below

For Week 1-

This week I answered the top 3 most frequently asked questions from 2019! This is one you will not want to miss… all your questions are finally being answered!

Let’s check it out... And don’t forget to check out the week 1 freebie, you know the drill- I’ll leave the link below!

Download the Freebie

CLICK HERE to get your Priorities List for Week 2

CLICK HERE to get the Action Guide for Week 1

Join my Masterclass Series- it's free!

CLICK HERE to sign up for the new Series

CLICK HERE to check out our Podcast on Spotify



Dec 09 2019

58mins

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Is it Difficult to do Business with You?

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Technology makes business easier. 

Or does it?

Sometimes, technology isn’t actually helping as much as it could be. There are some major pitfalls to watch out for, especially if you’re fairly new to it. 

It’s safe to say that with the increase of time spent online, the demand for salon owners being present everywhere digitally is at an all-time high. 

After all, people want to search, connect and book in with you - in a way that fits in with their busy lives. 

Clients book their lives online while in the car, in a meeting, on the beach, while on the phone to someone else… 

Are you doing all you can to make it easy to do business with your salon?

In this episode, I’m talking to salon Industry software giant, Ryan Baker.

Ryan will share some of the best insider, industry-expert tips on all things ranging from the effect the internet has had on the hair & beauty industry, to online Marketing tactics and client experience. 

Be sure to tune in today to hear his top tips. 

  • 0:00 - Meet Ryan
  • 3:00- How tech has affected hair & beauty industry
  • 13:50- Marketing tactics
  • 17:30- The benefits of online booking
  • 29:18- Exciting things coming...
  • 32:20- Self-care

The Source

CLICK HERE to find out more about Timely's new free Resource

Something exciting...

CLICK HERE to be the first to know about my new Masterclass Series

Dec 05 2019

42mins

Play

Christmas Countdown Week 3: The Secret to Surviving Christmas

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OMG, it's less than a month til Christmas!

It's so easy to feel stressed out during this busy time, but remember, this is where the fun truly begins...

It's time to get Christmassy!

Getting in the Christmas Spirit is one of the best ways to make the most out of the festive season and have fun with it! 

So today I’ll be chatting all about how YOU can get your Salon in the Christmas Spirit and survive through this hectic time!

Because it IS possible to be busy and have fun at the same time! Don’t let the busyness weigh you or your team down, keep spirits up and keep your team energised!

And make sure everyone stays entertained and happy with my Christmas Spirit Idea Vault!

Download the Freebie

CLICK HERE to get your Idea Vault for this week

Recommended Links

CLICK HERE to sign up for our Christmas Countdown

CLICK HERE to check out our Podcast on Spotify

Launching in 2020: Masterclass Series

CLICK HERE to get the latest

Dec 02 2019

23mins

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iTunes Ratings

30 Ratings
Average Ratings
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Salon Owners Collective

By Lilsmartie - Oct 07 2019
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Dear Larissa, it’s rare that I leave a review but I had to take the time to thank you. So much to say and not enough space! I’ll simplify, I’ve been overdosing on many of your podcasts and I’m thoroughly enjoying and learning from them. I previously owned a small salon and got overwhelmed and overworked and sold it. Four years later I’m realizing I want to do it again! I’m scared and excited. I’m trying to learn from my mistakes and be brave. Thank you for all that you do, you are making a difference. I appreciate all your wisdom and your gas as well! Wishing you much success!

Awesome!

By Golden727 - Sep 11 2019
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Wonderful information! Thank you💗