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Retail Ramble

Once a week, Essential Retail sits down with a leading expert in retail deploying the latest technology solutions changing the face of shopping.

Weekly hand curated podcast episodes for learning

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The best episodes ranked using user listens.

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Adore Me on in-store technology - Retail Ramble from Essential Retail - Episode 85

Essential Retail sits down with lingerie retailer Adore Me at NRF 2019 to chat about its work to innovate its store technology with StoreAdvise.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

14mins

28 Jan 2019

Rank #1

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TouchNote and the power of personalisation - Retail Ramble from Essential Retail - Episode 116

Essential Retail speaks to postcard app TouchNote about the importance of offering customers personalisation. Editor of Essential Retail, Caroline Baldwin, and CEO of TouchNote, Dan Ziv, discuss that while our smartphones allow us to take trillions of photos every year, sending a photograph through the post makes a big statement in a digital world.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

24mins

23 Sep 2019

Rank #2

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Vineyard Vines on unifiying customer data - Retail Ramble from Essential Retail - Episode 95

Essential Retail chats to US fashion retailer, Vineyard Vines, about business analytics and the power of harnessing customer data.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

15mins

8 Apr 2019

Rank #3

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Omnishambles a Christmas edition 2019 - Retail Ramble from Essential Retail - Episode 128

Essential Retail sits down with Graze to discuss the most irritating buzzwords in the retail technology industry.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

35mins

16 Dec 2019

Rank #4

Most Popular Podcasts

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Pink on the emotional connection - Retail Ramble from Essential Retail - Episode 104

Essential Retail quizzes Jermyn Street shirtmaker, Pink, about creating an emotional connection with the shopper. Essential Retail’s editor, Caroline Baldwin, is joined by Christopher Zanardi-Landi, CEO at Pink and Jamie Merrick, director of strategic solutions at Salesforce Commerce Cloud, to talk rebrand, personalisation and joining up the eCommerce and store experience.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

24mins

10 Jun 2019

Rank #5

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Is the high street dead? - Retail Ramble from Essential Retail- Episode 69

2018 hasn’t been the best year for the high street, with store closures and CVAs aplenty. Essential Retail sits down with Rob Barnes, MD, retail technology advisory at Accenture, to discuss what retailers need to do to ensure they are not the next casualty of the high street.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

27mins

23 Sep 2018

Rank #6

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Wayfair on AR - Retail Ramble from Essential Retail - Episode 54

Essential Retail chats to the head of next-gen experiences at Wayfair, Shrenik Sadalgi, who explains how the online furniture retailer’s mobile shopping app can turn virtually every home into a furniture showroom.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

18mins

25 Mar 2018

Rank #7

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Supporting retail revolution - Retail Ramble from Essential Retail - Episode 74

Essential Retail chats to furniture retailer The Cotswold Company and Rackspace to discuss the changing shape of retail and how eCommerce can support the future of the high street.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

24mins

28 Oct 2018

Rank #8

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The evolution of loyalty - Retail Ramble from Essential Retail - Episode 118

Essential Retail discusses modern-day consumer loyalty with Paul Bosher, global head of consumer planning and insights at Walgreens Boots Alliance, and David Buckingham, CEO at Ecrebo. The three discuss how loyalty has changed over the years and what retailers need to do to keep customers coming back again and again.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

32mins

7 Oct 2019

Rank #9

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Introducing the Start-up Safari - Retail Ramble from Essential Retail - Episode 55

Essential Retail sits down to discuss the newest addition to the RBTE show – the Start-up Safari. Lucy Larkin, partner in the consumer products and retail practice at Baringa Partners, joins Essential Retail’s editor, Caroline Baldwin, to talk about the hand-picked selection of start-ups who will feature in the Start-up Safari at RBTE on 2 & 3 May. Listen to them discuss the benefits of working with start-ups and why retailers should check out the array of innovative technologies that will be on offer.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

23mins

9 Apr 2018

Rank #10

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How to build winning stores in a digital world - Retail Ramble from Essential Retail - Episode 111

Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

40mins

19 Aug 2019

Rank #11

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Swoon on shaking up the supply chain - Retail Ramble from Essential Retail - Episode 89

Essential Retail chats to online furniture retailer Swoon (www.swooneditions.com) about how it has changed traditional business models in order to speed up the supply chain, while using customer data to predict demand and eliminate waste.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

18mins

25 Feb 2019

Rank #12

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Mixing food with retail - Retail Ramble from Essential Retail - Episode 62

Essential Retail sits down with Darren Williams, former international country director of T2, now CEO of DW Exec. We chat about the increasing trend of merging food and retail, as customers are voting for customer experience with their taste buds.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

21mins

22 Jul 2018

Rank #13

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D2C stores in San Francisco - Retail Ramble from Essential Retail - Episode 126

Essential Retail chats with retail expert at Salesforce, Jamie Merrick, about the direct-to-consumer store trend in San Francisco.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

23mins

2 Dec 2019

Rank #14

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New Era on the modern CIO - Retail Ramble from Essential Retail - Episode 73

Essential Retail speaks to Lorenz Gan, CIO at New Era which produces the iconic New York Yankies fitted baseball cap. Catching up at SAP’s Customer Experience Live event in Barcelona, editor, Caroline Baldwin, chats to Gan about what it is like to be a CIO in 2018.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

21mins

17 Oct 2018

Rank #15

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KitchenAid on going D2C - Retail Ramble from Essential Retail - Episode 76

Essential Retail speaks with Whirlpool-owned KitchenAid about the challenges of going direct-to-consumer (D2C)Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

16mins

11 Nov 2018

Rank #16

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Alipay on gaining access to Chinese tourists - Retail Ramble from Essential Retail - Episode 124

Essential Retail chats with Roland Palmer, head of Europe at Alipay, to talk about leveraging technology and new payment methods to increase access to the Chinese visitor market.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

20mins

18 Nov 2019

Rank #17

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100th episode – an omnishambles celebration - Retail Ramble from Essential Retail - Episode 100

Essential Retail brings to you the 100th episode of the Retail Ramble with two very special guests: Cheryl Calverly, CMO at Eve Sleep, and Craig Crawford, former VP at Burberry. Along with regular host, Caroline Baldwin, they discuss the annoying buzzwords circulating the retail technology industry. Ever heard of “hindsighting”? Nope, us neither, until today…Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

35mins

13 May 2019

Rank #18

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Getting crafty with marketplaces - Retail Ramble from Essential Retail - Episode 117

Essential Retail chats to arts and crafting retailer Crafty Arts about its use of marketplaces and improving customer experience.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

17mins

30 Sep 2019

Rank #19

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Rediscovering the joy of work - Retail Ramble from Essential Retail - Episode 102

Essential Retail shares a cup of tea with Twitter’s European VP, Bruce Daisley, to talk about office culture and workplace health. Daisley, who has his own podcast, ‘Eat Sleep Work Repeat’, and a bestselling book called ‘The Joy of Work’, shares his thoughts on how companies can reinvigorate their workforce and improve productivity, because he believes it is impossible to be creative when we’re stressed.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

27mins

28 May 2019

Rank #20