Ranked #1
"In those moments, I really think I'm not going to be okay'"
"In those moments, I really think I'm not going to be okay'"
Part 1 of this 2 part series begins to explore the life of Lindsay, a woman who spent years struggling with severe anxie... Read more
4 Nov 2019
•
14mins
Ranked #2
Rana Awdish: Looking Forward to PX2020 with a look back a PX2019
Rana Awdish: Looking Forward to PX2020 with a look back a PX2019
As The Beryl Institute ramps up for another great Patient Experience Conference in 2020, we are taking a look back at me... Read more
28 Oct 2019
•
26mins
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Ranked #3
A Conversation with Senior Leadership at New York Presbyterian
A Conversation with Senior Leadership at New York Presbyterian
Engage in an in-depth exploration of how New York Presbyterian reinforces its commitment to humanizing healthcare and un... Read more
18 Nov 2019
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36mins
Ranked #4
A Conversation with Karen Grimley, Chief Nurse Executive, UCLA Health & Assistant Dean of Nursing, UCLA School of Nursing
A Conversation with Karen Grimley, Chief Nurse Executive, UCLA Health & Assistant Dean of Nursing, UCLA School of Nursing
Learn from Karen Grimley's vast and varied experience in the field of nursing. She has unique insight, as nurses tend to... Read more
21 Oct 2019
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27mins
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Ranked #5
"Clinging to that last, bottom eyelash..."
"Clinging to that last, bottom eyelash..."
Part 2 of our conversation with Laurie Brown Kindred dives deeper into the cancer treatments she went through, her perso... Read more
16 Dec 2019
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15mins
Ranked #6
"Just living life and then, BOOM! I have cancer."
"Just living life and then, BOOM! I have cancer."
We learn how Facebook became a powerful tool for Laurie when sharing her cancer diagnosis with friends and family. Lauri... Read more
9 Dec 2019
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17mins
Ranked #7
Encore: A Conversation with Dr. Zaas, President of Duke Raleigh Hospital
Encore: A Conversation with Dr. Zaas, President of Duke Raleigh Hospital
Inspired by the recent release of The Beryl Institute's 2019 State of Patient Experience Report, this encore podcast fea... Read more
30 Sep 2019
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29mins
Ranked #8
"The mom is falling apart. Take the time to listen."
"The mom is falling apart. Take the time to listen."
Where does a parent turn when they have concerns about their child's mental health? Expert Bebe Smith sets the stage wit... Read more
23 Sep 2019
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20mins
Ranked #9
A Conversation with Dr. Joanne Conroy, Chief Executive Officer and President of Dartmouth-Hitchcock and Dartmouth-Hitchcock Health
A Conversation with Dr. Joanne Conroy, Chief Executive Officer and President of Dartmouth-Hitchcock and Dartmouth-Hitchcock Health
Dr. Conroy wholeheartedly believes in the generosity of spirit, especially as it applies to a healthcare setting. In thi... Read more
13 Jan 2020
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33mins
Ranked #10
Edge of Aging Part 1: "If they offer pie, take it."
Edge of Aging Part 1: "If they offer pie, take it."
Is it wrong to eat homemade pie when we visit a patient in their home? See what you think after hearing from Nicole Clag... Read more
7 Oct 2019
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20mins
Ranked #11
"I was fine with my body. I just didn't like that it was mine."
"I was fine with my body. I just didn't like that it was mine."
Learn from Oliver as he describes "coming into himself," while he discovers his identity as a transgender teen. Alongsid... Read more
16 Sep 2019
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20mins
Ranked #12
Encore Podcast: Listen again and explore the work of patient advocates with these related resources
Encore Podcast: Listen again and explore the work of patient advocates with these related resources
The "You never know when it might be a day with baby chicks..." podcast was one of our most loved to date. Listen again ... Read more
2 Sep 2019
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14mins
Ranked #13
"Bravery and Risk"
"Bravery and Risk"
Listen to this jovial conversation and explore employee engagement from a new perspective. Should we all be making delib... Read more
27 Jan 2020
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22mins
Ranked #14
“You can’t come in with the same walk”
“You can’t come in with the same walk”
It takes a wide variety of professionals to ensure a positive patient experience. One vital role within healthcare, that... Read more
9 Sep 2019
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14mins
Ranked #15
Thanksgiving ENCORE: Running Buddies
Thanksgiving ENCORE: Running Buddies
When we think about Patient and Family Engagement, we usually think of it occuring during the point of care and follow u... Read more
25 Nov 2019
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16mins
Ranked #16
"We're all human here."
"We're all human here."
In Part 2 of this 2 part series, we find out what life is like for Lindsay after she sought care for her crippling anxie... Read more
11 Nov 2019
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9mins
Ranked #17
Edge of Aging Part 2: "Put air in their lungs"
Edge of Aging Part 2: "Put air in their lungs"
In part 2 of this podcast, we pick up where we left off with Nicole Clagett and Cooper Linton, the co-hosts of the Edge ... Read more
14 Oct 2019
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13mins
Ranked #18
"It's an Occupation of Life to Die"
"It's an Occupation of Life to Die"
The Right to Die is a complicated and controversial topic. Kati, a passionate and loving OT, shares her story of a famil... Read more
2 Dec 2019
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18mins
Ranked #19
We Can't Copy and Paste Improvement
We Can't Copy and Paste Improvement
Nairobi, Kenya is home to a kind people with a public and private healthcare delivery systems. When there is great dispa... Read more
10 Jun 2019
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11mins
Ranked #20
All Hands on Deck - Healthcare Heroism During COVID-19
All Hands on Deck - Healthcare Heroism During COVID-19
How do healthcare teams at a large University hospital handle daily patient care during the time of a global pandemic an... Read more
27 Apr 2020
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24mins
