Ranked #1
The Finale
The Finale
In the last episode of the Futurology Show (for now) the team discusses the guests who have been on the show, things tha... Read more
31 Jan 2018
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47mins
Ranked #2
2018: #ThinkDigital!
2018: #ThinkDigital!
Part 1 of #ThinkDigital futurology looks at where we are going in 2018. What does digital mean to us? How do we need to ... Read more
24 Jan 2018
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49mins
Ranked #3
CXTECHFEST: Bringing Customer Experience to Life
CXTECHFEST: Bringing Customer Experience to Life
In this podcast we chat to Tony Hughes about how you can bring the customer experience to life. Tony is the most read pe... Read more
13 Dec 2017
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29mins
Ranked #4
CXTECHFEST: Banking & the World of Customer Experience
CXTECHFEST: Banking & the World of Customer Experience
Roelia Malan from FNB wants to live in a world filled with innovative people inventing extraordinary, and beautiful yet ... Read more
13 Dec 2017
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19mins
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Ranked #5
CXTECHFEST: Data-driven Customer Experiences
CXTECHFEST: Data-driven Customer Experiences
In this podcast we chat to Andrew Vorster, who shares his thinking about understanding your customer through data. Altho... Read more
13 Dec 2017
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29mins
Ranked #6
CXTECHFEST: Customer Experience & Social Media Monitoring
CXTECHFEST: Customer Experience & Social Media Monitoring
In this podcast we chat to Nic Ray from BrandsEye on social media mentoring and how it relates to the customer experienc... Read more
13 Dec 2017
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23mins
Ranked #7
CXTECHFEST: 10 New Age Rules for Great Customer Experience!
CXTECHFEST: 10 New Age Rules for Great Customer Experience!
In this podcast Simon Cranswick shares his 10 rules for a great customer experience. Simon has been a CX enthusiast for ... Read more
12 Dec 2017
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15mins
Ranked #8
CXTECHFEST: A 360° View of the Customer, with a Personal Touch
CXTECHFEST: A 360° View of the Customer, with a Personal Touch
In this podcast we chat to Nicholas Maweni who has a 360° view of the customer, with a personal touch. Nicholas is the M... Read more
12 Dec 2017
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24mins
Ranked #9
CXTECHFEST: Technology Driven People Solutions
CXTECHFEST: Technology Driven People Solutions
In this podcast we chat to Simon Clarke who combines his passion for people and technology. He works with a team of spec... Read more
12 Dec 2017
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18mins
Ranked #10
CXTECHFEST: The Impact of Future Technology as a Key Needle Mover in Customer Service
CXTECHFEST: The Impact of Future Technology as a Key Needle Mover in Customer Service
In this podcast we chat to Roland Naidoo. He is Head Customer Operations Support at Multichoice, where he looks at creat... Read more
12 Dec 2017
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19mins
