Ranked #1

439: How Do I Grow My Business?
439: How Do I Grow My Business?
Today’s guest is Terry Lammers (LAMM-ers), Certified Valuation Analyst and cofounder/managing member of Innovative Busin... Read more
26 Feb 2020
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47mins
Ranked #2

Dispatcher Responsibilities and Tips
Dispatcher Responsibilities and Tips
Dispatching is a really hard job that transcends description. In this episode, we talk about the job. Scheduling, phone ... Read more
18 Feb 2021
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33mins
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Ranked #3

Working w/ Residential Property Managers
Working w/ Residential Property Managers
An impromptu discussion about working with residential property management customers. How to gain customers and how to m... Read more
13 Feb 2021
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35mins
Ranked #4

417: How to Grow Your Service Business to $30 Million per Year in Revenue w Mike Agugliaro
417: How to Grow Your Service Business to $30 Million per Year in Revenue w Mike Agugliaro
Tersh sits down with one of his mentors and business coaches, Mike Agugliaro, and talks about what it took for him to go... Read more
9 Oct 2019
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1hr 8mins
Ranked #5

425: How to Keep Your Service Call Board Full Everyday with Brigham Dickinson
425: How to Keep Your Service Call Board Full Everyday with Brigham Dickinson
Brigham talks with Tersh about his newest book, called Patterned After Excellence, which is the followup book to Pattern... Read more
4 Dec 2019
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40mins
Ranked #6

427: 3 Things You're NOT Doing to be More Successful in Your Service Business!
427: 3 Things You're NOT Doing to be More Successful in Your Service Business!
Tersh talks with Robin about the things we are not doing that we should be doing to make our business successful, but of... Read more
18 Dec 2019
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57mins
Ranked #7

426: Growing Your Service Business to $125M with Reputation Management and a Few Other Things w Josh Kelly
426: Growing Your Service Business to $125M with Reputation Management and a Few Other Things w Josh Kelly
Tersh talks with Josh Kelly who is the son of the owner of Paker & Son's HVAC in Arizona. Josh tells us what it took... Read more
11 Dec 2019
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27mins
Ranked #8

Introduction to Service Business Mastery
Introduction to Service Business Mastery
In this episode, Tersh introduces himself, and we go over some of the top things that will be covered in this podcast.
13 Feb 2021
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31mins
Ranked #9

437 Does Emerson Solve The Tech Shortage Crisis?
437 Does Emerson Solve The Tech Shortage Crisis?
Tersh talks with Brian Feenie on the Service Business Mastery Podcast about the Emerson product called the Sensi-Predict... Read more
12 Feb 2020
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31mins
Ranked #10

429: Who Would Know What We Want in a CRM More Than Someone Who Has Been in the Trenches Too?
429: Who Would Know What We Want in a CRM More Than Someone Who Has Been in the Trenches Too?
Imagine having a software that is extremely powerful, but is not so large that your input is ignored! Tersh talks with t... Read more
1 Jan 2020
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1hr 5mins
Ranked #11

414: Daniel Adkins interviews Tersh about business growth
414: Daniel Adkins interviews Tersh about business growth
Daniel Adkins and Tersh talk about their paths from where they started out through where they are today! Daniel is extre... Read more
18 Sep 2019
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1hr
Ranked #12

422: 5 Strategies to Shatterproof Your Service Business - Part 1
422: 5 Strategies to Shatterproof Your Service Business - Part 1
Tersh talks with Scott Reib about how we can bulletproof our service businesses so that they will last the long haul! Th... Read more
13 Nov 2019
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46mins
Ranked #13

416. How to Provide Healthcare Benefits as a Start Up Service Business
416. How to Provide Healthcare Benefits as a Start Up Service Business
Tersh talks with Tom Linsday and Steve Rigby about providing an alternative to the traditional healthcare options so tha... Read more
2 Oct 2019
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55mins
Ranked #14

430: Listener Email - Dealing with Cheap Clients
430: Listener Email - Dealing with Cheap Clients
On today's episode, we talk PERCEIVED VALUE vs INVOICE PRICE! We had a listener email us recently, and they asked for ad... Read more
8 Jan 2020
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52mins
Ranked #15

424: FieldPulse - The Hidden Gem of CRM's for Service Businesses
424: FieldPulse - The Hidden Gem of CRM's for Service Businesses
Tersh talks with Gabriel Pinchev, the CEO of FieldPulse, about their CRM and tons of features they offer with the progra... Read more
27 Nov 2019
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41mins
Ranked #16

421: Is Amazon Ruining the Home Service Industry?
421: Is Amazon Ruining the Home Service Industry?
Is Amazon ruining our industry or are they forcing us to be better at customer service?! Steve and Tersh talk about soft... Read more
6 Nov 2019
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32mins
Ranked #17

418: Top 3 Tips of Lifestyle Transformation for Business Owners with Jeannette Bessinger
418: Top 3 Tips of Lifestyle Transformation for Business Owners with Jeannette Bessinger
This episode of the Service Business Mastery Podcast, Julie takes over for Tersh as the host of the show, and she has an... Read more
16 Oct 2019
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51mins
Ranked #18

413: My EZ Install Update Episode w Chris Rush
413: My EZ Install Update Episode w Chris Rush
Tersh talks with Chris Rush about some recent changes surrounding consumers who are purchasing equipment online and are ... Read more
4 Sep 2019
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1hr
Ranked #19

419: 4 Keys to Making Any Video Perform Better w Rick Cesari
419: 4 Keys to Making Any Video Perform Better w Rick Cesari
Tersh talks with Rick Cesari about so many interesting topics surrounding video content and how it can help your small b... Read more
23 Oct 2019
•
52mins
Ranked #20

432: How to Win Forever Clients with Ugly Mug Marketing's Wayne Mullins
432: How to Win Forever Clients with Ugly Mug Marketing's Wayne Mullins
Tersh talks with Wayne Mullins from Ugly Mug Marketing about the definition of marketing, and what we can do to create e... Read more
22 Jan 2020
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44mins