Document Management Systems (DMS) for Attorneys
Can you make your law office more efficient and profitable by using a DMS? On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Danny Johnson, from NetDocuments, to discuss the use of Document Management Systems (DMS) by attorneys. Rodney and Danny talk about how DMS systems create efficiency and improve knowledge management and can improve case management by integrating with firm practice management systems. They also spotlight some of the players in the industry and provide examples of solo or small firms that have improved efficiency/profitability with DMS.
19 Apr 2011
Macs in the Law Office
More attorneys are turning to a MAC instead of a PC for their office needs and want to know more about the critical tools for their practice. On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, chats with Ben Stevens, from The Stevens Firm, P.A. and a blogger at the MacLawyer, to talk about using a Macintosh computer in your law office. Rodney and Ben look at the rise in popularity of the Mac in the legal community, how to set up a Mac office and the key software and hardware to make it run efficiently.
5 Nov 2010
Legal Professionals, Managing Time and Getting Things Done
How can legal professionals get better at getting things done in their practice? On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Dr. David D. Nowell, a Clinical Neuropsychologist, to discuss his work with legal professionals and how he helps them reach their practice management goals. Rodney and Dr. Nowell touch upon working with professionals with ADHD, the perks to hiring help and how attorneys can persist and complete tasks in a busy practice.
11 May 2011
Women Rainmakers & Legal Marketing
On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Teddy Snyder, Esq, author and a Certified Structured Settlement Consultant at Ringler Associates, to discuss her fourth book, Women Rainmakers Best Marketing Tips-3d Edition. Teddy talks about her new book, the history behind the ABA Women Rainmakers, the importance of branding and networking and shares some marketing tips for running a law practice.
14 Jul 2010
Most Popular Podcasts
The Habits of Success
Law firms, attorneys, and legal tech entrepreneurs require certain skills in order to successfully grow their business within the legal marketplace. In this episode of The Un-Billable Hour, host Chris Anderson talks with Habitude Executive Director Martin Hurwitz about his tips to help legal practitioners create processes and habits to better leverage their strengths and achieve their goals. Martin Hurwitz is the Executive Director of Habitude and the founder of Transitioneering. He received his B.A. from Ohio Wesleyan University and his MBA from the University of Michigan.
17 Nov 2016
The Seven Parts of Your Law Firm Business
As a youngster, when someone asked you what you wanted to be when you grew up, how did you respond? Did you tell them that you wanted to be the CFO of a mediocre law firm that does just enough to get by? With so many resources out there, it’s difficult to grasp why so many law firm owners are settling for only doing as much as is necessary to pay the bills. Lawyers should be using their businesses to help as many people as possible, including themselves. In this episode of The Un-Billable Hour, Christopher Anderson interviews small law firm business expert RJon Robins about how to balance seven parts of a law firm business to make it work for you, and not the other way around. While many firms seem to be focused on doing just well enough to get by, RJon Robins is urging legal professionals to take a different approach. He believes that you should set up your law firm as a means to make you happy, and that doing so will create revenue as a byproduct. Christopher and RJon take an in-depth look at the seven parts of every law firm and the ways in which they should be synthesized in order to reach professional and personal goals. These parts consist of marketing, sales, production, people, the physical plant, financial controls, and you, the firm’s owner. Ultimately, RJon says, your business should be a manifestation of who you are. In closing, RJon tells listeners where they can find complimentary resources to help them implement these changes.
18 Jan 2016
Outside Looking In: Selling Legal Services
One of the biggest challenges facing attorneys is how to acquire and maintain clients. A fundamental method of developing a client base is to create a referral network. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Linda O’Koniewski, the broker/owner of ReMax Heritage , who tells us what it takes to get referrals from another professional. Linda gives tips on how to strengthen your network and how to develop and sustain those relationships.
22 Nov 2011
Attorneys and Billing: The Art of Getting Paid
Nearly every firm has clients who are difficult to collect from. Most lawyers are not trained to deal with that. On this episode of the Un-Billable Hour, host Chris Anderson interviews experts Loretta Ruppert and Jeff Krause. Together, they explore ways to effectively track and manage client billing. Loretta Ruppert is the current Senior Director of Marketing for the SaaS Product Platform at LexisNexis. She is the subject matter expert for billing and accounting software solutions, including Time Matters, and has been involved in developing software products for law firms for nearly twelve years. She is a current member of the American Society of Women Accountants and the former Controller for the Bliss Riordan Law Offices. Jeff Krause is a Wisconsin attorney who founded Krause Practice Management, LLC and is a founding partner at Solfecta, LLC. He is a Certified Independent Consultant for software solution Time Matters and a frequent author and speaker on legal technology.
17 Feb 2014
8 Things Killing Your Law Firm and How to Stop Them
Law firms are beginning to utilize Lean Six Sigma standards to improve service quality for their clients. This two-tiered approach is both paradigm and methodology aimed at increasing organizational efficiency and accuracy of work. It focuses attention and efforts toward changing those behaviors and systems that slow productivity and increase errors. On this episode of the Un-Billable Hour, host Christopher T. Anderson interviews managing consulting expert Debbie Foster from Affinity Consulting Group. Together, they discuss Lean Six Sigma and the 8 main areas where law firms are losing productivity and profitability. Tune in to learn how your firm can benefit from modern day management practices by reducing waste, down time, and much more. Debbie Foster is a Partner with the Affinity Consulting Group (ACG), where she specializes in practice management, time/billing/accounting and document management software, as well as providing technology audits for firms around the country. She has also trained hundreds of consultants around the country on software programs used in law firms and best practices when consulting on a law firm's specific technology needs. Foster is very active with State Bar Associations, a former Chair of ABA TECHSHOW, and a regular speaker on topics relating to technology, management, finance, and marketing of a law firm.
20 Mar 2014
Owning Your Marketing Future
Host Christopher Anderson talks to Conrad Saam about how lawyers can take full ownership of their firm’s marketing and website. They discuss how the decline of legal directories has reduced visibility for some lawyers, and offer strategies for lawyers to take charge of their online presence. They also outline the best practices for ownership and talk about the benefits of WordPress.
22 Mar 2019
6 Key Numbers Every Attorney Should Know
Many lawyers are hesitant to regularly look at their finances. In addition to the regular workload and marketing, maintaining a budget seems overwhelming and is often undervalued in time management. After all, when managing a business, there are so many different factors that can affect cash flow and finances: personnel issues, economy changes, client payment plans, marketing and advertising, clerical errors, and many others. Although it may seem difficult to organize and prioritize the finances of a law firm, there are six key categories that break down the budget so that it can easily be managed. In this episode of The Un-Billable Hour, host Christopher Anderson interviews financial analyst Brooke Lively about the six key numbers every attorney should know. Three are involved with the money that exists or has already been spent: cash position, budget, and accounts receivable. Lively emphasizes the importance of knowing how much the firm has, how much it is owed, and what is being spent. She recommends that an attorney then take these numbers and analyze them to provide cash projections, budget variance, and income variance. Any noticeable changes can lead to modifications to save the company unnecessary losses. By simply paying attention to these six numbers each month, the success of a lawyer's practice could greatly increase. Brooke Lively currently serves as a CFO to over twenty small and solo law firms around the country through her organization, Cathedral Capital. She focuses on fundamental analysis, firm modeling, and valuation backed by strong quantitative skills. She holds an MBA with a double concentration in Investments and Corporate Finance and has been awarded the Chartered Financial Analyst certification.
23 Jul 2014
How Law Firms Can Track Time
How does your firm track time? On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins Danny Wen, Co-founder of Harvest Software and Sri Vemuri, Marketing Manager at Harvest Software, to discuss how law firms can track time and invoice clients in a way that captures more time and allows attorneys to receive payment more quickly.
15 Feb 2012
The LinkedIn Lawyer
Are you on LinkedIn? Un-Billable Hour host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program chats with Dennis Kennedy, lawyer and co-host of The Kennedy-Mighell Report and Allison Shields, author of Legal Ease Blog, about their recently published book, LinkedIn in One Hour for Lawyers. Dennis and Allison talk about how attorneys are using LinkedIn, and the key features that make LinkedIn a valuable networking and client development tool without consuming all of an attorney’s time.
12 Jun 2012
Finance 101: Tracking the IOLTA Trust Account
A vast majority of attorneys in the United States and Canada must keep and maintain IOLTA trust accounts pursuant to very specific guidelines established by the governing body in each state. Despite the clearly defined rules, which in most jurisdictions, have been in place for years, some attorneys continue to put their license at risk. On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program and interim executive director at Lawyers Concerned for Lawyers, talks with David Bilinsky, a Practice Management Consultant/Advisor for the Law Society of British Columbia, about why so many attorneys fail to properly do their IOLTA trust accounting, where they should go to learn how to properly do their accounting and shares his recommendations for trust accounting programs for attorneys.
23 Sep 2011
The Seven Mindset Habits for Law Firm Growth
The mindset of a leader can affect an entire team and how they perform. This is especially true in law firms. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Michael Mogill about the seven mindset habits that lawyers can use to run a more successful and cohesive law firm: Ambition Engagement Accountability Respectfulness Openness to change Openness to learn Set clear expectations They go into detail about the strategies and benefits of each habit while also discussing the difference between a growth or fixed mindset. Michael Mogill is the president and CEO of Crisp Video Group, a national legal video marketing company that produces high-quality and engaging legal videos for attorneys all over the country. Special thanks to our sponsors, Answer1, Solo Practice University, and Scorpion.
1 Dec 2017
Insight, Intake, Discovery: Making Less Equal More
Karin Conroy offers guidance for connecting with the right clients for your law firm.
16 Oct 2019
Solo Sanity: How to Control the Anxiety
The largest proportion of attorneys work as sole practitioners, or within small firms and chronic stress is rampant among these attorneys, who face stress from all sides. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins returning guest, Attorney Eric MacLeish, principal of MacLeish & Woolverton, to cite the major stress points for sole and small firm attorneys, steps attorneys can take to reduce the impact of acute and chronic stress, and the benefits of learning to manage stress.
13 Apr 2012
Systems Keep You Sane
There are systems to help you run every part of a small law firm, whether it’s billing, marketing, or hiring. But what are systems and how do you implement them in your practice? In this episode of The Un-Billable Hour, host Christopher Anderson talks to Kristen David about the importance of using systems and how they help law firm owners, staff, and even clients. They discuss crafting checklists, freeing up time, and how systems are sometimes resisted. They also share tips on how an owner can free up their time. Kristen David is law firm management and marketing advisor for How To Manage a Small Law Firm. Special thanks to our sponsors, Answer1, Solo Practice University, and Scorpion.
30 Jan 2018
The iPad Practice
Do you use an iPad in your legal practice? On The Un-Billable Hour, host Attorney Rodney Dowell, chats with Tom Mighell, the author of three books about the use of iPads, iPad in One Hour For Lawyers, iPad Apps in One Hour For Lawyers, and soon to be released, iPad in One Hour for Litigators, about the explosive growth of the use of iPads in the legal profession, and Tom’s favorite productivity and entertainment apps for the legal iPad.
29 Aug 2012
Labor Eats Profits
Liz Goddard, co-owner of Cc: My Admin, discusses how virtual assistants help lawyers increase efficiency and grow profits.
18 Sep 2019