Cover image of The Un-Billable Hour
(14)
Business
Careers
Management

The Un-Billable Hour

Updated 6 days ago

Business
Careers
Management
Read more

Managing your law practice can be challenging. Marketing, time management, attracting clients and all the things (besides the cases) that you need to do, but aren't billable. Welcome to this edition of "the Un-Billable Hour" ...the law practice advisory podcast! This is where you'll get the information you need from expert guests and host - Attorney Rodney Dowell.

Read more

Managing your law practice can be challenging. Marketing, time management, attracting clients and all the things (besides the cases) that you need to do, but aren't billable. Welcome to this edition of "the Un-Billable Hour" ...the law practice advisory podcast! This is where you'll get the information you need from expert guests and host - Attorney Rodney Dowell.

iTunes Ratings

14 Ratings
Average Ratings
14
0
0
0
0

Very helpful

By Ada boo - Mar 18 2015
Read more
Glad I found this ! Thank you for the info.

Fantastic & practical podcast.

By Chuckie88 - Apr 18 2012
Read more
This podcast presents extremely relevant and practical information that one can use in their law practice.

iTunes Ratings

14 Ratings
Average Ratings
14
0
0
0
0

Very helpful

By Ada boo - Mar 18 2015
Read more
Glad I found this ! Thank you for the info.

Fantastic & practical podcast.

By Chuckie88 - Apr 18 2012
Read more
This podcast presents extremely relevant and practical information that one can use in their law practice.
Cover image of The Un-Billable Hour

The Un-Billable Hour

Latest release on Feb 12, 2020

Read more

Managing your law practice can be challenging. Marketing, time management, attracting clients and all the things (besides the cases) that you need to do, but aren't billable. Welcome to this edition of "the Un-Billable Hour" ...the law practice advisory podcast! This is where you'll get the information you need from expert guests and host - Attorney Rodney Dowell.

Rank #1: Time Management to Avoid Lawyer Meltdown

Podcast cover
Read more
Time management is a key element in running your law practice. In this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes attorney, consultant and coach, Allison C. Shields, Esq. President of Legal Ease Consulting, Inc. to share tips on how to find the time to be a lawyer, the importance of prioritizing, systematizing your law firm and how to market and manage your practice.

Mar 23 2010

29mins

Play

Rank #2: Finding Clients for your New Practice

Podcast cover
Read more
A new attorney right out of law school or a lawyer going solo is often met with the challenge of finding new clients. In this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Erik Mazzone, Director of the Center for Practice Management at North Carolina Bar Association, to offer tips on how to find clients for your new practice. Rodney and Erik will discuss the referral network, the power of social networking and ultimately the importance of relationships.

Apr 30 2010

28mins

Play

Rank #3: Document Management Systems (DMS) for Attorneys

Podcast cover
Read more
Can you make your law office more efficient and profitable by using a DMS? On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Danny Johnson, from NetDocuments, to discuss the use of Document Management Systems (DMS) by attorneys. Rodney and Danny talk about how DMS systems create efficiency and improve knowledge management and can improve case management by integrating with firm practice management systems. They also spotlight some of the players in the industry and provide examples of solo or small firms that have improved efficiency/profitability with DMS.

Apr 19 2011

32mins

Play

Rank #4: The Habits of Success

Podcast cover
Read more

Law firms, attorneys, and legal tech entrepreneurs require certain skills in order to successfully grow their business within the legal marketplace. In this episode of The Un-Billable Hour, host Chris Anderson talks with Habitude Executive Director Martin Hurwitz about his tips to help legal practitioners create processes and habits to better leverage their strengths and achieve their goals.

Martin Hurwitz is the Executive Director of Habitude and the founder of Transitioneering. He received his B.A. from Ohio Wesleyan University and his MBA from the University of Michigan.

Nov 17 2016

37mins

Play

Rank #5: Legal Professionals, Managing Time and Getting Things Done

Podcast cover
Read more
How can legal professionals get better at getting things done in their practice? On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Dr. David D. Nowell, a Clinical Neuropsychologist, to discuss his work with legal professionals and how he helps them reach their practice management goals. Rodney and Dr. Nowell touch upon working with professionals with ADHD, the perks to hiring help and how attorneys can persist and complete tasks in a busy practice.

May 11 2011

36mins

Play

Rank #6: The Seven Mindset Habits for Law Firm Growth

Podcast cover
Read more

The mindset of a leader can affect an entire team and how they perform. This is especially true in law firms. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Michael Mogill about the seven mindset habits that lawyers can use to run a more successful and cohesive law firm:

  1. Ambition
  2. Engagement
  3. Accountability
  4. Respectfulness
  5. Openness to change
  6. Openness to learn
  7. Set clear expectations

They go into detail about the strategies and benefits of each habit while also discussing the difference between a growth or fixed mindset.

Michael Mogill is the president and CEO of Crisp Video Group, a national legal video marketing company that produces high-quality and engaging legal videos for attorneys all over the country.

Special thanks to our sponsors, Answer1, Solo Practice University, and Scorpion.

Dec 01 2017

40mins

Play

Rank #7: Outside Looking In: Selling Legal Services

Podcast cover
Read more
One of the biggest challenges facing attorneys is how to acquire and maintain clients. A fundamental method of developing a client base is to create a referral network. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Linda O’Koniewski, the broker/owner of ReMax Heritage , who tells us what it takes to get referrals from another professional. Linda gives tips on how to strengthen your network and how to develop and sustain those relationships.

Nov 22 2011

33mins

Play

Rank #8: Rainmaking: Rethinking Your Sales Pitch

Podcast cover
Read more

Are you wasting marketing dollars by not converting prospects into clients? Following up on last month’s discussion about marketing, The Un-Billable Hour host Christopher Anderson tackles the equally important subject of sales with the help of Liz Wendling. Together they discuss the many ways attorneys are sabotaging their own efforts to convert prospects into clients, explain how to rethink your approach to closing a sale, and provide invaluable practical tips on how to improve your consultation style. Liz also shares stories and lessons from her role as a law firm secret shopper.

Liz Wendling is a sales guru and author of the The Rainmaking Mindset and Consultations That Convert.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Apr 30 2019

39mins

Play

Rank #9: A Minute Saved is a Minute Earned

Podcast cover
Read more

All lawyers want to get paid but keeping track of billable hours can be a challenge for solo and small firm lawyers. Inevitably, some hours may through the cracks resulting in a loss of potential money. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Alan Tuback about techniques and tools that can help lawyers keep track of their billable hours. They also discuss using practice management software to track time and other easy-to-implement software solutions for an overall efficient firm.

Alan Tuback has held various roles in the legal software space for over 15 years before co-founding Devlos Software.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Jun 28 2018

35mins

Play

Rank #10: Macs in the Law Office

Podcast cover
Read more
More attorneys are turning to a MAC instead of a PC for their office needs and want to know more about the critical tools for their practice. On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, chats with Ben Stevens, from The Stevens Firm, P.A. and a blogger at the MacLawyer, to talk about using a Macintosh computer in your law office. Rodney and Ben look at the rise in popularity of the Mac in the legal community, how to set up a Mac office and the key software and hardware to make it run efficiently.

Nov 05 2010

33mins

Play

Rank #11: Biggest Mistakes by Lawyers in Business Development

Podcast cover
Read more
On The Un-Billable Hour, host Attorney Rodney Dowell, joins Paramjit Mahli, a Development Coach/Consultant for lawyers at The Rainmakers Roundtable, to discuss some of the biggest mistakes lawyers make when it comes to business development and what kind of "skill set" lawyers need in order to be successful when it comes to business development.

Oct 23 2012

32mins

Play

Rank #12: Women Rainmakers & Legal Marketing

Podcast cover
Read more
On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Teddy Snyder, Esq, author and a Certified Structured Settlement Consultant at Ringler Associates, to discuss her fourth book, Women Rainmakers Best Marketing Tips-3d Edition. Teddy talks about her new book, the history behind the ABA Women Rainmakers, the importance of branding and networking and shares some marketing tips for running a law practice.

Jul 14 2010

32mins

Play

Rank #13: Marketing Game Plan for 2017

Podcast cover
Read more

It can be difficult to set your course in marketing when you don’t know where your firm has been. In this episode of The Un-Billable Hour, host Christopher Anderson talks with Marketing Vice President Chelsey Lambert from How To Manage a Small Law Firm about building successful marketing campaigns. Together, they discuss the money-saving attributes of planning in advance and the components needed to drive business to your firm including key performance indicators, ideal times to attract clients, and much more. Tune in to hear about a blueprint that you can implement into your very own marketing plan.

Chelsey Lambert is the marketing vice president for How To Manage a Small Law Firm. Her mission is to help attorneys and legal professionals understand the technology that is available to them, how to use it, and the positive impacts it can have on their business, client relationships, and bottom line.

Special thanks to our sponsor, Answer1.

Dec 19 2016

45mins

Play

Rank #14: Internet Marketing and Branding for Your Small Law Firm

Podcast cover
Read more

Solo and small law firm owners spend plenty of time and money marketing their services each year, whether online, through networking, or offline advertising. But many lawyers are not seeing the return on investment that they would like. So with over 600 thousand solo and small firms in the U.S. today, what does it take to stand out among the crowd?

In this episode of The Un-Billable Hour, Christopher Anderson interviews Mark Cerniglia from Spotlight Branding, an internet marketing and branding firm for lawyers, about the practical steps attorneys can take to manage their brands and market online successfully.

Topics include:

  • Building your law firm’s notoriety
  • Transcending lawyers’ reputation as intimidating
  • Information and resources to create credibility and trust
  • How to create the right video content
  • Using social media for branding
  • Newsletter marketing and top-of-mind
  • Blogs to answer potential client questions
  • Providing value versus giving away your knowledge
  • Maximizing referral sources
  • What a marketing funnel looks like
  • Necessary components of a website
  • Internet marketing no nos

Nov 09 2015

43mins

Play

Rank #15: Law Firm Intake and Lead Conversion: Turn Prospects into Paying Clients

Podcast cover
Read more

All lawyers should start focusing on intake and lead conversion, since it is the easiest and cheapest way to increase revenue. For the purpose of this podcast, lead conversion happens when prospective clients are turned into paying clients. Lead conversion is just a part of intake, the process or system that takes a potential client from the point of contact with your law firm to signing up to be a paying or retaining client. Most lawyers believe themselves to be very good at lead conversion, often boasting up to a 92% conversion rate. However, these lawyers are only counting leads that are already sitting in consultations, who need the services the lawyer provides, and with adequate money to pay for them. Actually, a lead is anyone who clicks on the law firm website, calls for information, or is referred by an existing client. If these leads are measured and analyzed properly, there are very simple changes a law firm can make based on that data to dramatically increase revenue.

In this episode of The Un-Billable Hour, Christopher Anderson interviews law firm marketing expert Stephen Fairley about the importance of lead conversion and client retention, the mistakes most law firms are making, and some simple and more complicated solutions to increase intake success. Fairley defines a lead as a person with whom the firm has never done business, who needs the services they provide, and who contacts them by phone or online. Once this potential client makes contact, he explains, conversion rate drops by 400% after 5 minutes. He recommends that every firm have an established non-lawyer and non-paralegal employee responsible for responding to every lead and setting up appointments. Tracking your firm's intake process is incredibly important, Fairley explains, because you can use the data to make small changes with big results. If a law firm is looking for a place to start, he says, they should record all contacts and hire a secret shopper to give some outside perspective.

Stephen Fairley is the founder and CEO of The Rainmaker Institute, the nation's largest law firm marketing company specializing in marketing and lead conversion for small to medium law firms. He has developed "The Rainmaker Marketing System" which has helped more than 10,000 attorneys nationwide who have leveraged his system in building their businesses. Fairley has written two international best-sellers and is academically trained as a clinical psychologist. Prior to focusing on the legal marketplace, Fairley ran two successful small businesses and over a period of 14 years and he has become a nationally-recognized legal marketing expert. He has spoken numerous times for over 35 of the nation's largest state and local bar associations and he has a large virtual footprint with a highly successful rainmaker legal marketing blog.

Dec 09 2014

37mins

Play

Rank #16: How Lawyers Get Referrals: The Four "Cs"

Podcast cover
Read more

In order to run a law firm successfully, you need clients and one of the most effective ways to get clients is through referrals, but what’s the best way to get referrals? In this episode of The Un-Billable Hour, host Christopher Anderson and guest Vikram Rajan, co-founder of PhoneBlogger.net, lay out the four Cs of referability, which are:

  • Credibility
  • Customer service
  • Content
  • Connections

They also discuss testimonials, how to get them, and their key benefits in legal marketing.

Vikram Rajan is a co-founder of PhoneBlogger.net. He started Practice Marketing Advisors and its blog because he realized attorneys, CPAs, and related professionals required specialized marketing help.

Special thanks to our sponsor, Answer1 and Solo Practice University.

May 31 2017

37mins

Play

Rank #17: How to Overcome Law Firm Underperformance

Podcast cover
Read more

Although Lawyers are under increasing pressure to be mobile, transparent, and organized, many solo lawyers and law firms regularly lose money tracking time and expenses, billing, and organizing documents and calendars. Cloud-based practice management solutions are often suggested as a way for lawyers to increase efficiency, track costs, and get paid properly while keeping your clients happy. In this episode of The Un-Billable Hour, Christopher Anderson interviews Susan Harman from LexisNexis Firm Manager and attorney and analyst David Houlihan about how practice management technologies can benefit the performance of lawyers and law firms.

May 28 2015

24mins

Play

Rank #18: Demystifying Practice Management Software

Podcast cover
Read more

There’s a lot of talk about practice management software in legal circles, but what is it and how can it serve your law firm? In this episode of The Un-Billable Hour, host Christopher Anderson and PracticePanther CEO David Bitton dive into the details of just how practice management software can lead to a more focused and efficient law firm. From client portals to document generation, they discuss the key benefits of practice management software and how they enhance the client experience.

David Bitton is the CEO of PracticePanther, a management and billing software solution that is specially catered to users in the legal profession.

Special thanks to our sponsors, Answer1, Solo Practice University, and Scorpion.

Mar 06 2018

37mins

Play

Rank #19: If I Could only Find Good People: Hiring for a Law Firm

Podcast cover
Read more

Hiring the right employee involves a lot more than looking at a resume. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Molly Hall about the best ways to find and hire quality employees. She shares tips on how to conduct interviews, weed out ill-fitting candidates, and compete with larger firms for talent. She also discusses best practices when letting go of employees that don’t fit.

Molly Hall has coached, consulted, and directed presidents and founders of national organizations and over 400 law firms.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Aug 31 2018

41mins

Play

Rank #20: 6 Key Numbers Every Attorney Should Know

Podcast cover
Read more

Many lawyers are hesitant to regularly look at their finances. In addition to the regular workload and marketing, maintaining a budget seems overwhelming and is often undervalued in time management. After all, when managing a business, there are so many different factors that can affect cash flow and finances: personnel issues, economy changes, client payment plans, marketing and advertising, clerical errors, and many others. Although it may seem difficult to organize and prioritize the finances of a law firm, there are six key categories that break down the budget so that it can easily be managed.

In this episode of The Un-Billable Hour, host Christopher Anderson interviews financial analyst Brooke Lively about the six key numbers every attorney should know. Three are involved with the money that exists or has already been spent: cash position, budget, and accounts receivable. Lively emphasizes the importance of knowing how much the firm has, how much it is owed, and what is being spent. She recommends that an attorney then take these numbers and analyze them to provide cash projections, budget variance, and income variance. Any noticeable changes can lead to modifications to save the company unnecessary losses. By simply paying attention to these six numbers each month, the success of a lawyer's practice could greatly increase.

Brooke Lively currently serves as a CFO to over twenty small and solo law firms around the country through her organization, Cathedral Capital. She focuses on fundamental analysis, firm modeling, and valuation backed by strong quantitative skills. She holds an MBA with a double concentration in Investments and Corporate Finance and has been awarded the Chartered Financial Analyst certification.

Jul 23 2014

34mins

Play

Your Number One Job as an Attorney — Get Paid!

Podcast cover
Read more

Marco Brown struggled in the beginning of his career as a solo attorney, feeling he made every mistake he could make. After years of working long hours and only collecting about 65% of his fees, he realized he needed to shift his focus. He made the decision to prioritize getting paid and has had a more meaningful and productive career ever since. Marco talks with Christopher Anderson about his personal experience and shares actionable tips with lawyers who struggle with collecting payment for their services.

Marco Clayton Brown is managing partner at Brown Law LLC in Salt Lake City, Utah.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Feb 12 2020

36mins

Play

Into the Future with the Client-Centered Law Firm

Podcast cover
Read more

The Un-Billable Hour welcomes Jack Newton, co-founder of Clio and author of the book The Client-Centered Law Firm: How to Succeed in an Experience-Driven World, to discuss what he’s learned over the last ten years about what separates successful law firms from the rest; what a “client-centered law firm” means and why it isn’t putting your client first; and some practical tips that will help you meet the ever changing expectations of your clients. Jack and host Chris Anderson also dive deep into the five core values of a client-centered law firm.

Jack Newton is co-founder of Clio, one of the pioneers of cloud-based practice management.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Jan 15 2020

1hr 3mins

Play

Live Life Your Way with a Profitable Business

Podcast cover
Read more

Neglecting to foster good financial habits is a common issue in solo and small law firms, and we all know lawyers get little to no business training in law school. What can be done to help them get a handle on their numbers and start running profitable businesses? Un-Billable Hour host Christopher Anderson talks with Moshe Rosenblum-Amsel about his methods for helping firm owners optimize their finances, use their metrics to turn a greater profit, and live life according to their own personal goals. 

Check out the Law Firm Growth Summit coming up on December 16-20 for new business development strategies.

Moshe Rosenblum-Amsel is the founder of DreamBuilder Financial, LLC and host of the Profit With Law podcast.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Dec 12 2019

45mins

Play

Change Waves in Small Law: Surf or Drown? - Part 2

Podcast cover
Read more

In the previous edition of The Un-Billable Hour, Christopher Anderson and Greg Garman discussed the challenges and problems in current small firm business models. How can legal professionals overcome these issues? Christopher and Greg continue their conversation and offer hope for a brighter future for small law firms. With 50-80 percent of legal needs going unmet in the marketplace, there are huge opportunities for lawyers to adapt and serve more clients. Greg highlights tools for building efficiencies into the practice of law and offers guidance for bringing small firm business models into the future.

If you missed it, be sure to check out part one of Christopher and Greg’s conversation from earlier this month!

Greg Garman is the CEO of LAWCLERK and a partner at Garman Turner Gordon.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Nov 26 2019

43mins

Play

Change Waves in Small Law: Surf or Drown? - Part 1

Podcast cover
Read more

A tidal wave of supply is outstripping demand in the business of law, and some firms are struggling to handle the imbalances in the marketplace. Are too many people entering the profession? Is the law firm business model in need of an overhaul? Un-Billable Hour host Christopher Anderson welcomes Greg Garman to examine broad trends in legal business and discuss challenges the profession faces as it moves into the future.

Be sure to tune in for part two of Christopher and Greg’s conversation, airing later this month!

Greg Garman is the CEO of LAWCLERK and a partner at Garman Turner Gordon.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Nov 14 2019

38mins

Play

Insight, Intake, Discovery: Making Less Equal More

Podcast cover
Read more

Many attorneys’ marketing strategies focus on generating a high volume of leads, but is that really the best way to grow a business? Chris Anderson and Karin Conroy think not! Karin shares her key steps for helping lawyers connect with the right clients: insight, intake, and discovery. They outline how to filter down leads to find the best matches for your firm, what to do when you progress from lead to client, and how to curate meaningful client relationships throughout the process.

Karin Conroy is a legal marketing consultant at Conroy Creative Counsel.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Oct 16 2019

37mins

Play

Labor Eats Profits

Podcast cover
Read more

It's hard to grow your business alone, but hiring more help often comes post-growth. So, how can you balance providing the quality service your clients deserve without prematurely burning through all your capital? In this Un-Billable Hour, Christopher Anderson addresses this common dilemma with guest Liz Goddard. As co-owner of Cc: My Admin, Liz offers insights into the value of utilizing virtual assistants for your law firm. Together, they discuss the administrative problems many small firm owners experience, the pros and cons of outsourcing, and how to ensure security when employing virtual assistants.

Liz Goddard is co-owner of Cc: My Admin, a staffing and recruiting company that connects virtual assistants to small business owners.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Sep 18 2019

42mins

Play

How to Become Niche

Podcast cover
Read more

Jacob Slowik found incredible success through niche specialization in his legal career. Many lawyers want to know–can his success story be replicated? Christopher Anderson talks with Jacob about the strategies found in his book, Small Law; Big Success: How to Use Business Niche Specialization to Grow a Multi-Million Dollar Law Practice, co-authored with Yussuf Aleem. Jacob explains the characteristics of profitable niche specializations, pinpoints business elements lawyers should focus on for sustainability, and talks about what marketing looks like when operating in a niche area of the law.

Jacob Slowik is of counsel at Joseph, Aleem & Slowik, LLC.

Special thanks to our sponsors, NexaSolo Practice UniversityScorpion, and Lawclerk.

Aug 27 2019

38mins

Play

The Power of Empowered Teams

Podcast cover
Read more

Your team has the ability to multiply your effectiveness and make your firm great. But, if improperly managed, your team could also be the thing that undermines you. Host Christopher Anderson hears strategies from Helen Bukulmez for aligning the goals of your firm with those of your team. Together, they dig into ways you can improve firm culture with impactful training and support for employees—converting your team into ambassadors for your business.

Helen Bukulmez is the founder and CEO of ECEROI.com, a global consulting company that helps lawyers and law firms find the best ROI in their law practice while building strong, motivated, effective teams.

Special thanks to our sponsors, Nexa, Solo Practice UniversityScorpion, and Lawclerk.

Jul 29 2019

38mins

Play

Planning for Profit

Podcast cover
Read more

Sales minus expenses equals profit, right? Wrong! This formula may not be as correct as we thought. Small business profit guru Ron Saharyan joins Un-Billable Hour host Christopher Anderson to discuss how putting profit first helps lawyers be more focused on their clients’ needs. Ron explains the importance of setting aside money for profit, pay, and taxes; then using what is left to run your business. They discuss how this profit-first mindset removes financial stress—freeing up time for honing your craft and delivering better services to your clients.

Ron Saharyan is co-founder and managing partner of Profit First Professionals.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Jun 12 2019

38mins

Play

The Crème Brûlée Latte Shop

Podcast cover
Read more

Be warned- the Crème Brûlée Latte Shop is preparing to steal your clients. Un-Billable Hour host Christopher Anderson is joined by Deborah Farone to discuss how smaller law firms and legal process outsourcing providers are well positioned to eat the lunch of larger, less nimble firms. They also cover a wide range of subjects including key changes in the industry facing small and midsize practices, the shocking lack of strategy in a large number of firms, and when it’s appropriate to bring on a Chief Marketing Officer.

Deborah Farone is the owner of Farone Advisors LLC.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

May 13 2019

28mins

Play

Rainmaking: Rethinking Your Sales Pitch

Podcast cover
Read more

Are you wasting marketing dollars by not converting prospects into clients? Following up on last month’s discussion about marketing, The Un-Billable Hour host Christopher Anderson tackles the equally important subject of sales with the help of Liz Wendling. Together they discuss the many ways attorneys are sabotaging their own efforts to convert prospects into clients, explain how to rethink your approach to closing a sale, and provide invaluable practical tips on how to improve your consultation style. Liz also shares stories and lessons from her role as a law firm secret shopper.

Liz Wendling is a sales guru and author of the The Rainmaking Mindset and Consultations That Convert.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Apr 30 2019

39mins

Play

Owning Your Marketing Future

Podcast cover
Read more

Do you really have ultimate control over your law firm’s online presence? In this episode of the Un-Billable Hour, host Christopher Anderson talks to Conrad Saam about how lawyers can take full ownership of their firm’s marketing and website. They discuss how the decline of legal directories has reduced visibility for some lawyers, and offer strategies for lawyers to take charge of their online presence. They also outline the best practices for ownership and talk about the benefits of WordPress. Finally, they go on to discuss the differences between marketing vendors and agencies and advise lawyers to thoughtfully consider which will serve them best.

Conrad Saam is the founder and president of Mockingbird Marketing.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Mar 22 2019

45mins

Play

Artificial Intelligence in Small Law Firms — Adversary or Ally?

Podcast cover
Read more

How can artificial intelligence be applied in small law firms, and what are its dangers and benefits? In this episode of The Un-Billable Hour, host Christopher Anderson talks to Alex Babin and Ryan Steadman of Zero, a company that applies artificial intelligence and smart automation to the most pressing operational challenges of the legal industry. They discuss what Zero can do to save lawyers time, give their clients a better customer experience, and increase security in email processes.

Alex Babin is the founder and CEO of Zero, a company that applies artificial intelligence and smart automation to the most pressing operational challenges of the legal industry.

Ryan Steadman is the chief revenue officer for Zero. He leads the company’s vision and execution for growth, expanding Zero’s global footprint, and ensuring a world-class customer experience.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Feb 21 2019

40mins

Play

From the Valley to the Bar: What Law Firms can Learn from Silicon Valley

Podcast cover
Read more

What do Silicon Valley tech companies do that law firms should consider implementing in their business practices? In this episode of the Un-Billable Hour, host Christopher Anderson talks to Sarah Schaaf, CEO of Headnote, about the key things law firms can learn from tech companies to improve how they operate. They get into the details of how firms can consider data, speed, and ongoing streamlining to allocate firm resources responsibly and efficiently.

Sarah Schaaf is the CEO of Headnote, a company that provides electronic payment processing to law firms.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Jan 30 2019

47mins

Play

The Virtual Law Firm

Podcast cover
Read more

What is killing productivity in your law firm? Could a shift to a virtual practice make both work and life better? In this episode of The Un-Billable Hour, Christopher Anderson talks to Bryan Miles, CEO of Belay Solutions, about his book “Virtual Culture, The Way We Work Doesn’t Work Anymore, a Manifesto.” They discuss the challenges of the traditional workplace and outline how Belay Solutions has grown up as an exclusively virtual company. They give advice on how to develop virtual culture in a firm and discuss how virtual assistants can help lawyers focus on what really matters.

Bryan Miles is CEO of Belay Solutions and author of “Virtual Culture, The Way We Work Doesn’t Work Anymore, a Manifesto.”

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Dec 27 2018

36mins

Play

Virtual Receptionists and Enhancing Communications

Podcast cover
Read more

How effective is your law firm in its communications? Responsiveness is key, and utilizing a virtual receptionist may help your firm increase efficiency and boost customer satisfaction. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Maddy Martin of Smith.ai about steps small law firms can take to improve their communication. They discuss the many ways virtual receptionists can enhance the capabilities of small law firms and how these services can be customized to serve each firm’s unique needs.

Maddy Martin is head of growth and education at Smith.ai.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Nov 27 2018

43mins

Play

Attorney Wellness and Taking Good Care of You

Podcast cover
Read more

Why should we care about stress and well-being when stress is part of the job? Within the legal profession, stress can be high and attorney wellness is so important. So how do we recognize the symptoms of stress, depression and anxiety and how can an individual disengage?

On the Un-Billable Hour, host Christopher Anderson is joined by Dr. Teresa Albizu, founder and co-president of the R-A Pinnacle Group and Dr. Gerardo (Gery) Rodríguez-Menéndez, co-president of the R-A Pinnacle Group as they discuss attorney wellness, how to see the signs, strategies on how to cope with stress, and when an individual should seek help.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Nov 05 2018

44mins

Play

Office Space

Podcast cover
Read more

It’s not the most glamourous topic, but your office space is important for running your practice efficiently. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Andrew Lechter about how lawyers can be wise about leasing their work space. From maintaining a healthy relationship with your landlord to trends in the real estate market, there’s a lot that goes into leasing your own office space. Andrew shares tips about what lawyers should look for in a law firm lease, how to maximize the space you have, and what to do with office space that isn’t working for your business.

As vice chairman in the Savills Studley Atlanta office, Andrew Lechter brings more than 30 years of experience dedicated exclusively to representing tenants.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Sep 25 2018

36mins

Play

If I Could only Find Good People: Hiring for a Law Firm

Podcast cover
Read more

Hiring the right employee involves a lot more than looking at a resume. In this episode of The Un-Billable Hour, host Christopher Anderson talks to Molly Hall about the best ways to find and hire quality employees. She shares tips on how to conduct interviews, weed out ill-fitting candidates, and compete with larger firms for talent. She also discusses best practices when letting go of employees that don’t fit.

Molly Hall has coached, consulted, and directed presidents and founders of national organizations and over 400 law firms.

Special thanks to our sponsors, Answer1Solo Practice UniversityScorpion, and Lawclerk.

Aug 31 2018

41mins

Play

iTunes Ratings

14 Ratings
Average Ratings
14
0
0
0
0

Very helpful

By Ada boo - Mar 18 2015
Read more
Glad I found this ! Thank you for the info.

Fantastic & practical podcast.

By Chuckie88 - Apr 18 2012
Read more
This podcast presents extremely relevant and practical information that one can use in their law practice.