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What is Wrong with UX

Updated 8 days ago

Education
Technology
How To
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Kate and Laura drink and fight about what is wrong with user experience design.

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Kate and Laura drink and fight about what is wrong with user experience design.

iTunes Ratings

61 Ratings
Average Ratings
51
4
2
4
0

Fun way to learn UX

By rosyhearts - Oct 15 2019
Read more
Omg Laura and Kate are so funny... I just learned about this podcast. I’m only up to episode 3 so far but was already laughing since episode 1. This is such an awesome podcast to listen to while I’m doing work. Looking forward to more!

Great!

By Heyo2000 - Aug 05 2015
Read more
It’s great. It’s the best. Buy it!

iTunes Ratings

61 Ratings
Average Ratings
51
4
2
4
0

Fun way to learn UX

By rosyhearts - Oct 15 2019
Read more
Omg Laura and Kate are so funny... I just learned about this podcast. I’m only up to episode 3 so far but was already laughing since episode 1. This is such an awesome podcast to listen to while I’m doing work. Looking forward to more!

Great!

By Heyo2000 - Aug 05 2015
Read more
It’s great. It’s the best. Buy it!
Cover image of What is Wrong with UX

What is Wrong with UX

Latest release on Mar 24, 2020

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Kate and Laura drink and fight about what is wrong with user experience design.

Rank #1: 4 Things that Will Make You a Better UX Designer

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In this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. Also, Laura gets shouty. Again. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Single Malt Scotch

Oct 06 2015

28mins

Play

Rank #2: Tips for New UX Designers

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In this episode, Kate and Laura attempt to give advice to new UXers (something neither of them has been since dinosaurs roamed the earth). Laura advocates violence, surprising nobody who has ever met her. 

Drink Pairing: 20 year old scotch

Nov 12 2019

33mins

Play

Rank #3: The Best Advice We Were Never Given

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In this episode, Kate and Laura talk about the advice we wish people had given us instead of making us learn things the hard way. We really don't like doing things the hard way. 

Drink Pairing: You never drink what we tell you to, anyway

Music: The Future Soon by Jonathan Coulton

Jul 19 2016

23mins

Play

Rank #4: Setting Design Priorities

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You can't solve every problem for every user. That means you need to learn to prioritize your design changes. In this episode, Kate and Laura talk about how we think about priorities and the really important things that you're probably forgetting to prioritize. 

Drink Pairing: The important thing is that you're drinking. 

Music: The Future Soon by Jonathan Coulton

Apr 19 2016

25mins

Play

Rank #5: The Five Things UX Designers Must Never Say

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In this week's episode, Kate and Laura bitch about the stupid things people say during the design and research process and the terrible questions people ask their customers. No UXers were harmed in the making of this episode, probably because Kate was just drunk enough to not have to be restrained. 

Intro Music: The Future Soon by Jonathan Coulton, who is awesome

Drink Pairing: Woodford Reserve Bourbon

May 01 2015

30mins

Play

Rank #6: What We Wish People Knew About Design

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In this episode, Kate and Laura discuss the things that we wish people, including designers, knew about UX design. 

Drink pairing: Rum and coke

Music: The Future Soon by Jonathan Coulton

May 31 2016

30mins

Play

Rank #7: What the Hell is a Product Designer, Anyway?

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In this episode of What Is Wrong with UX, Kate and Laura argue about what the term Product Designer means and whether it's just a new word for the same job we've been doing for years. 

Intro music: The Future Soon by Jonathan Coulton. 

Drink Pairing: Single Malt Scotch

Apr 18 2015

27mins

Play

Rank #8: Making the User Map

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In this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching. 

Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.)

Music: The Future Soon by Jonathan Coulton

User Map Template:

Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein

Nov 29 2016

31mins

Play

Rank #9: 4 Possibly Useful Skills for Designers

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Kate and Laura really don't like to be told what to do. That's why they get annoyed when people declare "Designers should really be able to..." In this episode, we discuss the pros and cons of designers learning things like coding, story telling, and metrics, and then we leave it up to you, the listener, to make your own damn decisions. 

Drink Pairing: Who are we to tell you what to drink? Make up your own mind!

Apr 04 2017

29mins

Play

Rank #10: Sketching

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In this episode, Kate and Laura talk about why sketching is useful and how to get better at it without being an artist. 

Drink Pairing: G&T & keep 'em coming

Music: The Future Soon by Jonathan Coulton

Want more advice from people who know what they're talking about? Check out the User Research for Everyone conference from Rosenfeld Media on October 11, 2016!

Use KLEIN for $50 off the ticket price. 

Oct 10 2016

26mins

Play

Rank #11: Whiteboard Challenges

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In this episode, Kate and Laura talk about how to be better at whiteboard challenges if you can't avoid them entirely, which you can't, so just deal. 

Drink pairing: Wild Turkey

Nov 19 2018

31mins

Play

Rank #12: What We Learned

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It's a totally arbitrary milestone! On this, their 99th episode, Kate and Laura pretend that they're capable of learning and argue about what's changed and what's stayed the same over the years since they started yelling at each other. 

Drink Pairing: Candy Corn Martini (it's a martini made with candy corn infused vodka which is apparently a thing that exists because everything is terrible)

Oct 15 2019

31mins

Play

Rank #13: Being Flexible vs Pushing Back

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It's not always clear when you should stand up for yourself against clients or stakeholders and when you should do what is asked of you, even when you think it's a bad design decision. Kate and Laura argue about where the line is and whether it's better to be flexible or to push back. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: The stiffest drink you can stand

Aug 16 2016

30mins

Play

Rank #14: Should You Build a Chatbot?

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Kate and Laura discuss the difference between "building a chatbot" and "building a product that solves a need for a human." Also, we talk about how to decide which platform is right for something that you're building. 

Drink Pairing: Sidecar

Music: The Future Soon by Jonathan Coulton

Oct 25 2016

22mins

Play

Rank #15: Task Flows

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In this episode, Kate and Laura attempt YET AGAIN to describe a visual thing with words. So. Many. Words. They explain what a task flow is, why you should do it, roughly how to do it, and why you're a terrible person for not doing it. 

Drink pairing: Lava Flow 

Sep 14 2018

28mins

Play

Rank #16: Designing Your Design Space

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In this episode, Kate and Laura talk about the different types of spaces in which design activities occur and fight about which are the best ones for which tasks. 

Drink Pairing: Scorpion Bowl (which Kate assures me is a Tiki drink and not an actual bowl of scorpions, but she is not to be trusted)

Music: The Future Soon by Jonathan Coulton

Mar 08 2016

28mins

Play

Rank #17: Advocating for the User

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In this episode, Kate and Laura talk about picking the right users and advocating for them. Also, they explain why this is not entirely the designer's job. 

Drink Pairing: Mulled Wine

Music: The Future Soon by Jonathan Coulton

Dec 13 2016

29mins

Play

Rank #18: Unicorn Hunting

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In this episode, Kate and Laura complain about UX job descriptions and give people some suggestions about how to deal with them. TL;DR; There's nothing you can do about it so just ignore them. 

Drink Pairing: Anything sparkling

Jan 15 2019

27mins

Play

Rank #19: Should Designers Lead

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In this episode, Kate and Laura discuss something (semi) topical. They argue about whether designers should lead and then of course somehow veer into what design even is anyway and it's pretty much a typical mess. 

Drink Pairing: Mojitos (or anything muddled)

Apr 02 2019

25mins

Play

Rank #20: Why You Should Care about the Business Model

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In this episode, Kate and Laura give five reasons why everybody, even designers and researchers, need to understand how their products and companies make money. 

Drink Pairing: Margaritas

Mar 07 2017

30mins

Play

Remote Design

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In this week's episode, Kate and Laura yell about how to pretend you're still getting work done while you're actually searching online for toilet paper during a pandemic. Also, some tips about actually getting some design done from home, which is a lot like getting design done at work, but it's easier to panic unobtrusively. 

Drink Pairing: Whatever you still have left in the bunker (But not the Purell. That will kill you. Seriously. Stop drinking it. Kate.)

Mar 24 2020

31mins

Play

People Doing Interesting Things

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In this episode, Kate and Laura talk about a few interesting people who are doing interesting things and how we can apply some of their lessons to design. 

Drink Pairing: Chianti

Mar 10 2020

32mins

Play

Technical Literacy

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In this episode, Kate and Laura insist that, while designers don't need to know how to code, they do need to learn every single other aspect of technology. So, you know. Good luck with that. Kate actually shares a very useful resource: https://illustrated.dev. Check it out. 

Drink Pairing: Pink Gin

Feb 25 2020

30mins

Play

Story Telling for Designers

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In this episode, Kate and Laura tell long winded stories about telling stories, bringing the drunken blathering to a whole new level. And no, it's nothing like the previous podcast Story Telling for Entrepreneurs which is totally different despite having almost exactly the same name and being done by Laura and Kate who only have three stories to tell between them? Why would you even think that? 

Drink Pairing: Hard Cider

Feb 11 2020

31mins

Play

The ROI of Design

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In the interests of clarity, this episode should be called "The ROI of shouting about design and also contradicting each other" but that wasn't as catchy. Kate and Laura shout about whether the value of design can or should be measured. TL;DR; Often and It Depends.

Drink Pairing: Rob Roy

Jan 28 2020

29mins

Play

Problems with Agile UX

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In this episode, Kate and Laura yell even more than usual about how hard it is to design things in environments that say they're agile (but probably aren't). 

Drink pairing: Shots! Preferably flu shots, followed by the shot of your choice

Jan 14 2020

32mins

Play

Advocating for UX

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In this episode, Laura and Kate blather on about how Words Have Meanings and debate what on earth people mean when they say that they "advocate for UX within their organization." 

Drink Pairing: Hot Toddy

Dec 10 2019

27mins

Play

Unpacking Visual Design

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Once again, Kate and Laura decide to talk endlessly about a visual medium. In this episode, they talk about what we mean when we talk about visual design, which is very slightly more interesting than it sounds. 

Drink Pairing: Wild Turkey (tis the season)

Nov 26 2019

31mins

Play

Tips for New UX Designers

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Read more

In this episode, Kate and Laura attempt to give advice to new UXers (something neither of them has been since dinosaurs roamed the earth). Laura advocates violence, surprising nobody who has ever met her. 

Drink Pairing: 20 year old scotch

Nov 12 2019

33mins

Play

What We Learned

Podcast cover
Read more

It's a totally arbitrary milestone! On this, their 99th episode, Kate and Laura pretend that they're capable of learning and argue about what's changed and what's stayed the same over the years since they started yelling at each other. 

Drink Pairing: Candy Corn Martini (it's a martini made with candy corn infused vodka which is apparently a thing that exists because everything is terrible)

Oct 15 2019

31mins

Play

UX Education

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In this episode, Laura's off yelling at clouds, and the notable Jess Ivins steps in to talk about learning, education and how to keep growing as a UX person. Jess says smart and helpful things while Kate rambles on but does get in some good references to articles she did not write. A highlight is how to talk to your boss to get the company to invest in your learning.

Drink pairing: The dark, inky joy of a good Malbec.

Oct 01 2019

28mins

Play

Requirements

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In this episode, Kate and Laura yell about PRDs, MRDs, and FRDs which are things that nobody under 40 has ever heard of or cared about. They also talk about how PMs and UXers can never agree on who is responsible for what kinds of requirements, probably because they're all too busy redefining their job descriptions. 

Drink pairing: Pumpkin Spice Vodka (Look, it's autumn, so I assume this abomination exists somewhere)

Sep 24 2019

28mins

Play

Troubleshooting

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In this episode, Kate and Laura talk about absolutely nothing design related whatsoever. It's pretty much all just Laura whining about reinstalling Python and Kate asking if you've turned it off and on and again. There's probably a minute or two of useful info on how to troubleshoot a system. 

Drink Pairing: Body Shots!

Sep 10 2019

25mins

Play

Tradeoffs

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In this episode, Laura rants for several minutes about virtual keyboards, since apparently it's still 2008. Then they talk about car crashes and how to maybe not contribute to them with your stupid design tradeoffs. 

Drink Pairing: Irish Coffee (made with Fair Trade coffee, obvs)

Aug 27 2019

26mins

Play

Welcome Robot Overlords

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In this episode, Laura whines that she doesn't have a robot army yet, and Kate gets distracted thinking about robot bartenders. Do robots podcast yet? Asking for a social media intern who has to write these blurbs. 

Drink Pairing: Old Fashioned

Aug 13 2019

31mins

Play

Who Is a Designer?

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For some horrible reason, Kate and Laura are beating the dead horse that is Everybody is a Designer...wait...NOBODY is a Designer...I mean...oh who the hell cares? Just tell me what we're drinking for this one. 

Drink Pairing: Just decide already. I mean I GUESS EVERYBODY IS A BARTENDER NOW TOO. 

Jul 23 2019

32mins

Play

Design Doing

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What's that? Kate and Laura are talking about doing things again? Well, beats the hell out of actually doing anything, I suppose. 

Drink Pairing: Dewars and soda 

Jul 09 2019

29mins

Play

Everything Ops is New Again

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In this episode, Laura blathers on again about DevOps while Kate desperately tries to explain how any of this is relevant to designers. (Ed. note: It isn't!) They finally agree to yell at people about naming their layers while admitting that they never have and never will. Laura accidentally coins the phrase: Enforce, Evolve, and Enhance, which sounds like something directly out of 1984. 

Drink Pairing: Fuzzy Navel

Jun 25 2019

27mins

Play

How Long Will This Take?

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An unintentionally long episode about time estimates that proves that time estimates are bullshit. Also, Kate talks about her favorite drink recipe. 

Drink Pairing: Old Fashioned

Jun 04 2019

31mins

Play

One Weird Trick to Piss Off Your Users

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In this episode, Kate and Laura discuss the only thing they're really experts on: pissing people off. 

Drink Pairing: Light Beer

May 07 2019

29mins

Play

iTunes Ratings

61 Ratings
Average Ratings
51
4
2
4
0

Fun way to learn UX

By rosyhearts - Oct 15 2019
Read more
Omg Laura and Kate are so funny... I just learned about this podcast. I’m only up to episode 3 so far but was already laughing since episode 1. This is such an awesome podcast to listen to while I’m doing work. Looking forward to more!

Great!

By Heyo2000 - Aug 05 2015
Read more
It’s great. It’s the best. Buy it!