Episode 7 (03/27/13): Pediatric Benchmarks #1
In the first of a short series of episodes focused on pediatric practice management benchmarks, we discuss "Revenue Per Visit" or the simple concept of how much you get paid every time a patient walks in the door. How is this figure useful, what important aspects of your practice can it illuminate...and how do you even calculate it? A sample PDF report is attached. Don't forget to visit the PPMMC Google+ page.
27 Mar 2013
Episode 4 (01/16/13): Front Desks
Pediatric practice front desk performance - how to measure it, what to measure...and what you can't measure, but know you need to understand? We cover it all, in typical ADD-driven format. We touch on a few key benchmarks as well as the "subjective" understanding of the important features of a front desk employee. You can watch all the Pediatric Practice Management Media Casts on the Google Communities Page.
16 Jan 2013
Episode 5 (02/27/13): Practice Culture
How important is your pediatric practice culture? What can you do to improve it, what and how can you make changes in your practice? Brandon and Chip discuss this subject in detail with examples from practices around the country. You can watch all the Pediatric Practice Management Media Casts on the Google Communities Page. Links for contented mentioned during this episode: DISC Assessments Zappos and "Deliver Happiness" The Netflix Employee Guide Management By Baseball by Jeff Angus The Advantage by Patrick Lencioni
27 Feb 2013
Episode 3 (01/03/13): Billing Services
Brandon and Chip discuss their unique experiences with billing services and include a 7-point list of what every pediatric practice should look for in a billing service...if they can find a good one!
3 Jan 2013
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Episode 6 (03/06/13): Setting A Practice Budget
We cover a sometimes delicate subject: the financial planning that should occur in your pediatric practice. We welcome a special guest, Paul Vanchiere, who gives us some special insight and invites us to attend the Pediatric Management Institute seminars being held in different parts of the country!http://www.pediatricmanagementinstitute.com/http://www.eventbrite.com/org/2833593272?s=11329625http://www.eventbrite.com/event/4919575583 And don't forget our Google+ Community page, where we host the video blog and you can ask us questions? https://plus.google.com/u/1/communities/105346004636695669726
6 Mar 2013
Episode 23 (022114) - Ladies and Gentlemen, George Rogu!
Today's special guest is SOAPM troublemaker, Dr. George Rogu of RBK Pediatrics in Long Island, NY. He takes time out of his day to tell us about the success of his practice and all of the many projects he has worked on while surrounded on all sides by large groups and hospitals. What are his secrets? Don't forget to visit the PPMMC Google+ page, Pediatric Inc., Confessions of a Pediatric Practice Management Consultant, and PCC.
21 Feb 2014
Episode 11 (05/28/13): Manage My Practice
In this episode, we are visited by Mary Pat Whaley from ManageMyPractice.com, one of the premiere practice management WWW sites. We have a fairly wide-ranging discussion, but there is some focus on a popular issue, the "credit-card-on-file" topic. We also touch on practice independence, insurance contract negotiation, and more. There is some real gold here! Make sure you visit ManageMyPractice.com while you are at it!
29 May 2013
Episode 10 (05/15/13): Pediatric Compensation Models
In an amazing feat of timely dicussion, Brandon and Chip cover the topic of compensation models in pediatric practices. It's not just about the pay, it's about the management duties, performance measures, and dissatisfaction that many practices feel with their present methods of paying themselves. We reference many real-life examples and data from a survey of 100s of pediatricians. Chip will be covering this topic at the PCC 2013 UC and it has been submitted as a topic for presentation at the 2014 NCE with co-host Susanne Madden of The Verden Group. During the discussion, Brandon references a book entitled, "Physician Compensation Plans" distributed by the MGMA.
15 May 2013
Episode 24 (022814) - Gameification featuring Robin Warner
Wow, what an exciting episode. We interview Robin Warner of Union Pediatrics a few days before she begins her gameification project - her patients will collect, using a smart phone app, "stamps" for various positive clinical behaviors (getting their shots, staying up to date with well visits, calling before going to the minute clinic, etc.). She describes how she expects it to work and we'll check back in a few weeks from now to see how it's going. Don't forget to visit the PPMMC Google+ page, Pediatric Inc., Confessions of a Pediatric Practice Management Consultant, and PCC.
28 Feb 2014
Episode 22 (01/17/14) - Setting Your Prices
We open the new year with a focus on one of the resolutions from 2014: checking our pricing. Chip actually shares the 2014 RVU calculator available on his blog and walks through how it works. Note that doing an RVU analysis like this is important for more than just setting your pricing - it's also important when analyzing both existing and potential payer contracts! Don't forget to visit the PPMMC Google+ page, Pediatric Inc., Confessions of a Pediatric Practice Management Consultant, and PCC.
17 Jan 2014