Ranked #1
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Designing the experience for customers to move through all of your touchpoints has gotten more complex: from your call ... Read more
1 May 2018
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24mins
Ranked #2
Rise of the Machines: Talking Tooling with Elizabeth Churchill
Rise of the Machines: Talking Tooling with Elizabeth Churchill
How will "smart" technology and AI impact work for humans? Dr. Elizabeth Churchill, director of UX at Google, talks to L... Read more
11 May 2017
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20mins
Ranked #3
DesignsOps and Airbnb: A Chat with Sarah Kettles
DesignsOps and Airbnb: A Chat with Sarah Kettles
In this episode Sarah Kettles, Design Program Manager at Airbnb, talks with Lou about her journey from user research int... Read more
26 Jul 2017
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20mins
Ranked #4
Applying The Lean Product Playbook: A Talk with Dan Olsen
Applying The Lean Product Playbook: A Talk with Dan Olsen
The Lean Product Playbook by Dan Olsen has revolutionized the way start-ups get their products to market. But what if yo... Read more
14 Dec 2016
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23mins
Ranked #5
The UX Tipping Point: A Chat with Jared Spool
The UX Tipping Point: A Chat with Jared Spool
What does it really take for an organization to embrace UX design as the foundation of creating products? Lou talks with... Read more
20 Jul 2018
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28mins
Ranked #6
Exploring the DesignOps Definition: A Chat with Dave Malouf
Exploring the DesignOps Definition: A Chat with Dave Malouf
Dave Malouf has worked with Rosenfeld Media to curate our EUX program, but did you know that he’s also active in the Des... Read more
20 Jun 2018
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22mins
Ranked #7
Biology and Design: Insights from Shopify’s Alëna Iouguina
Biology and Design: Insights from Shopify’s Alëna Iouguina
How does biology affect UX design? Lou talks with Alëna Iouguina, Senior Lead of Systems Research at Shopify, about how ... Read more
19 Oct 2018
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23mins
Ranked #8
Domo Arigato, Mr. Roboto: Mapping Robotic UX with Carla Diana
Domo Arigato, Mr. Roboto: Mapping Robotic UX with Carla Diana
UX looks at the interaction between products and people. But smart technology often leaves one user out in the cold: the... Read more
19 Apr 2017
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22mins
Ranked #9
Making the Most of Meetings: A Chat with Kevin M. Hoffman
Making the Most of Meetings: A Chat with Kevin M. Hoffman
Lou sat down with author Kevin M. Hoffman to talk about his book, “Meeting Design: For Managers, Makers, and Everyone”. ... Read more
17 Mar 2018
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33mins
Ranked #10
UX and Digital Data: A Talk with Phil Kemelor
UX and Digital Data: A Talk with Phil Kemelor
It’s one thing to have the data and research, and it’s another to put it together in a way that teaches you something as... Read more
22 Jan 2018
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22mins
Ranked #11
From Design Thinking to Design Doing: A Chat with IBM's Doug Powell
From Design Thinking to Design Doing: A Chat with IBM's Doug Powell
How do you build an enterprise design organization from the top down, and turn design thinking into design doing? Lou ch... Read more
19 Sep 2018
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28mins
Ranked #12
Design is About Understanding People: A Chat with Irene Au
Design is About Understanding People: A Chat with Irene Au
How can startups employ good design practices from the beginning? Lou talks with Irene Au, Design Partner at Khosla Vent... Read more
22 Aug 2018
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24mins
Ranked #13
The Impact of UI: Predicting the Next Big Thing with Google’s Luke Wroblewski
The Impact of UI: Predicting the Next Big Thing with Google’s Luke Wroblewski
Luke Wroblewski, Product Director at Google (and author of Rosenfeld Media book Web Form Design), discusses his perspect... Read more
15 Mar 2019
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35mins
Ranked #14
Using UX Mapping to Change Lives: A Talk with Jim Kalbach
Using UX Mapping to Change Lives: A Talk with Jim Kalbach
Can UX mapping transform someone’s life? Jim Kalbach, Head of Customer Success at Mural and author of “Mapping Experienc... Read more
6 Jul 2017
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21mins
Ranked #15
Researching the Researchers: From 721 responses to 5 personas to a new conference
Researching the Researchers: From 721 responses to 5 personas to a new conference
Four members of our Advancing Research curation team join Lou to discuss the research they did to help shape our inaugur... Read more
9 Oct 2019
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26mins
Ranked #16
How Technology Can Empower Marketing: a Chat with Theresa Regli
How Technology Can Empower Marketing: a Chat with Theresa Regli
Does your company struggle to find and use video, audio, and image assets after you’ve created them? Do they disappear i... Read more
26 Sep 2016
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24mins
Ranked #17
The Bigger Picture: DesignOps Panel Discussion
The Bigger Picture: DesignOps Panel Discussion
Current Design and Research Operations practices face three huge, overarching challenges:•Proving value and measuring ou... Read more
3 Oct 2019
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36mins
Ranked #18
Scaling Knowledge: Matt Duignan on Microsoft’s Human Insight System
Scaling Knowledge: Matt Duignan on Microsoft’s Human Insight System
Matt Duignan manages HITS—Microsoft’s Human Insight System, a web-based platform that captures market and data science i... Read more
1 May 2019
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35mins
Ranked #19
The Right Way to Select Technology: A Chat with Tony Byrne and Jarrod Gingras
The Right Way to Select Technology: A Chat with Tony Byrne and Jarrod Gingras
How does your enterprise handle the selection and implementation of new technology? Lou chats with Tony Byrne and Jarrod... Read more
12 Oct 2017
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18mins
Ranked #20
Operating Design Systems: Curating a Product, Serving Products with Nathan Curtis
Operating Design Systems: Curating a Product, Serving Products with Nathan Curtis
Managing an effective design system program is a challenge. In his new workshop “Operating Design Systems” at this year’... Read more
30 Sep 2019
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25mins