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Rank #68 in Design category

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Design

UX Podcast

Updated 2 days ago

Rank #68 in Design category

Arts
Business
Design
Read more

Hosted by @axbom & @beantin, UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Recorded twice monthly in Stockholm, Sweden.

Read more

Hosted by @axbom & @beantin, UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Recorded twice monthly in Stockholm, Sweden.

iTunes Ratings

33 Ratings
Average Ratings
26
3
2
1
1

Informative

By Deej2013 - Dec 09 2019
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Just introduced to your podcast with episode #225- talking to Nir Eyal. My perspective is a career-pivot design student. I'd add this episode to the required reading list if I taught a design class. Eyal had meaningful illustrations like shipwreck & prohibition, but your root question about vulnerable users still seemed left open.

Mind Expanding

By JoshCrist - Sep 18 2019
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I love this podcast. Wow. James and Per have an incredible energy together and they use this to bring out the best in their guests! This is a must-listen for any designers, technologists or creatives looking to find a drop of randomness that can set them on a new path when they hit a creative block. I can literally feel new neural pathways being built as they string together usually disconnected topics, words, ideas and patterns into coherent lessons on how to level up (and expand) my vision. Thanks team UX Podcast for bringing this work to the world!

iTunes Ratings

33 Ratings
Average Ratings
26
3
2
1
1

Informative

By Deej2013 - Dec 09 2019
Read more
Just introduced to your podcast with episode #225- talking to Nir Eyal. My perspective is a career-pivot design student. I'd add this episode to the required reading list if I taught a design class. Eyal had meaningful illustrations like shipwreck & prohibition, but your root question about vulnerable users still seemed left open.

Mind Expanding

By JoshCrist - Sep 18 2019
Read more
I love this podcast. Wow. James and Per have an incredible energy together and they use this to bring out the best in their guests! This is a must-listen for any designers, technologists or creatives looking to find a drop of randomness that can set them on a new path when they hit a creative block. I can literally feel new neural pathways being built as they string together usually disconnected topics, words, ideas and patterns into coherent lessons on how to level up (and expand) my vision. Thanks team UX Podcast for bringing this work to the world!
Cover image of UX Podcast

UX Podcast

Latest release on Jan 16, 2020

Read more

Hosted by @axbom & @beantin, UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Recorded twice monthly in Stockholm, Sweden.

Rank #1: #164 Engaging with compassion with Eric Meyer

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Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web.

We ask how we can engage our compassion, create inclusive designs and make others aware of the consequences of being too focused on the ideal scenario.

(Listening time: 36 minutes, transcript)

Episode #164 Engaging with compassion with @meyerweb https://t.co/kcuIu6UC4K #ux #uxdesign #podcast

— UX Podcast (@uxpodcast) August 4, 2017

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Aug 03 2017

35mins

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Rank #2: #208 Your next UX job with Jessica Ivins

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Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis.

We get lots of questions related to looking for your next, or even your first, UX job. Jessica helps us answer them: What should you do before applying for jobs? Should you have a portfolio? How should you present your portfolio? How can we use storytelling during our interviews? How do you make best use of social media? What design tools do you really need to know about?

(Listening time: 36 minutes, transcript)

Episode 208: Your next UX job with @jessicaivins – concrete tips from Jessica about preparing yourself for your next move #ux #podcast #careers https://t.co/QuxfdhZ5e9 pic.twitter.com/e4EsyIuADi

— UX Podcast (@uxpodcast) April 12, 2019

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Apr 11 2019

36mins

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Rank #3: #195 Infused design with Jared Spool

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Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help organisations become more design mature.

“Everyone is a designer”, “designers are protectionist”, “designers should code”, “designers need to understand business”. Topics which generate plenty of discussion! We tackle those together with Jared and also look at a few “plays” that can be deployed to get your organisation to the UX tipping point and a step closer to infused design.

(Listening time: 39 minutes)

Episode 195: Infused design with @jmspool https://t.co/jxbGVtn90h #ux #fbtb18 #podcast pic.twitter.com/8Dr5aggmmH

— UX Podcast (@uxpodcast) October 12, 2018

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Oct 11 2018

38mins

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Rank #4: #196 Accessibility for designers

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Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive.

What in your organisation is preventing you from designing with accessibility in mind?

(Listening time: 39 minutes, transcript)

Episode 196: Accessibility for designers https://t.co/1GUNiCkCwB #ux #podcast #a11y pic.twitter.com/AJAAlJeFfT

— UX Podcast (@uxpodcast) October 26, 2018

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Oct 25 2018

39mins

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Rank #5: #220 Positive user experience

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Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions.

Article one is Lean UX Canvas V2 by Jeff Gothelf. Three years ago Jeff published his original UX Canvas. Now he’s updated it and made a number of clarifications. As Jeff puts it “It’s a facilitation tool for cross-functional teams designed to create a customer-centric conversation about the work the team is doing”.

Our second article is Encourage direct bookings through a positive user experience by Jordin Wilson. In many industries and countries, conversion rates over the past 5 years have been falling. Perhaps back-to-basics is the solution? “You must lead potential guests to take action and book directly, without being too pushy”.

Episode 220: Positive user experience. A linkshow with articles by @jboogie and @Blue_Magnet https://t.co/7ylUmxkoYx #ux #podcast pic.twitter.com/VGe8oinxd5

— UX Podcast (@uxpodcast) September 27, 2019

(Listening time: 36 minutes, transcript)

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Sep 26 2019

36mins

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Rank #6: #201 Consistency

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Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping.

Article one is Consistency in Design is the Wrong Approach by Jared Spool. “We often hear designers talk about consistent navigation, consistent page layouts, or consistent control elements. In each case, the designer is looking for a way to leverage the usability by creating uniformity. After all, if the user learns to operate the design in one place, why not have that knowledge transfer to the next. This is all good. But wrong.”

Our second article is The Joys of Polarity Mapping by Stephen Anderson by Stephen Anderson. “A problem is something that can have a right — or best — answer. A solution exists. Polarities are not a problem to be solved, but rather a paradox to be balanced. Problems give us two ideas that are directly opposed and in conflict. Polarities give us two ideas that are complementary and interdependent.”

(Listening time: 29 minutes, transcript)

Episode #201: Consistency https://t.co/M2YbuhuYRA #ux #podcast #linkshow featuring articles by @jmspool and @stephenanderson pic.twitter.com/nwcKuABNgO

— UX Podcast (@uxpodcast) January 4, 2019

Wonderfully thought provoking piece from Jared. Consistency is an insular construct when applied solely in relation to other elements. https://t.co/4LFWxEL6jv

— James Royal-Lawson (@beantin) December 16, 2018

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Jan 03 2019

29mins

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Rank #7: #223 Cross disciplinary collaboration with Becki Hyde

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Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers.

We also get into multiple projects versus submersion in one big thing, job titles, power dynamics, empowerment, the importance of being specific and the prerequisites for remote collaboration.

(Listening time: 36 minutes, transcript)

Episode #223: Cross disciplinary collaboration with @beckulah https://t.co/iDzD77Nui1 #uxpodcast #ux #podcast pic.twitter.com/p0AIfjvAN2

— UX Podcast (@uxpodcast) November 8, 2019

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Nov 07 2019

36mins

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Rank #8: #212 Continuous learning with Kate Rutter

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How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth.

We talk about a world of serial careers, being relaxed about tools and methods, recruitment – and the usefulness of feedback and personal reflection. 

“You grapple and accept the challenges you had and reflect on how you solved them. That is the mindset that’s really meaningful for companies to hire”

Kate Rutter

(Listening time: 40 minutes)

Episode 212: Continuous learning with @katerutter https://t.co/25jH27KEaO #ux #podcast #uxlx pic.twitter.com/CWDWQs63gB

— UX Podcast (@uxpodcast) June 7, 2019

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Jun 06 2019

40mins

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Rank #9: #199 Physical prototypes with Kathryn McElroy

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Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective.

We look at how prototyping with simple electronics can be both empowering and team building. We also learn to avoid making prototypes too complete, to test small pieces and challenge your team’s biases – get your ideas in front of real users.

(Listening time: 32 minutes)

Episode #199: Physical prototypes with @kemcelroy https://t.co/RGuPao7S7H #prototyping #ux #podcast #IoT #uxlx pic.twitter.com/I7eWuE6FsV

— UX Podcast (@uxpodcast) December 7, 2018

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Dec 06 2018

31mins

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Rank #10: #209 Paper prototypes

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In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”.

The video was not credited, so James and Per turn detectives for this episode and hunted down the source of the video clip, discover the back story and context plus discuss the benefits of low fidelity prototyping and rapid learning.  

At the end of the episode, we share the full background to the prototype.

(Listening time: 38 minutes)

Episode #209: Paper prototypes https://t.co/GxlkI9M24e Waste of time or valuable? #ux #prototyping #podcast pic.twitter.com/mxpbhUcBHo

— UX Podcast (@uxpodcast) April 26, 2019

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Apr 25 2019

38mins

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Rank #11: #221 Decision systems with Kim Goodwin

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Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? No says Kim, changing how we make decisions gives more.

We talk about Decision systems, Maslow’s hierarchy of needs, The Nuremberg code, whether we need a board of review, the importance of measuring success using at least two things. We even get into business models and capitalism.

(Listening time: 37 minutes, transcript)

#221 Decision systems with @kimgoodwin https://t.co/FRszVXnjm3 #ux #uxpodcast #designleadership pic.twitter.com/c7s5EBztj9

— UX Podcast (@uxpodcast) October 11, 2019

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Oct 10 2019

37mins

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Rank #12: #218 Feedback with Claire Lew

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The Feedback loop – it’s not just about giving, but also about asking, receiving as well as acting on the feedback you’ve been given. Claire Lew joins us to share how we can be great a culture of feedback. 

One of the main benefits of receiving feedback is that it fills in the blindspots. But why don’t people speak up? Fear and futility. Fear of people with power in your organisation, and the feeling that giving feedback is futile – nothing will change. 

We learn how you can ask for feedback, how to be better at giving and receiving feedback, and how to make sure that the giver doesn’t feel it’s pointless. 

“Defensiveness is truly the result of misconstruing someone’s intent”

Claire Lew

(Listening time: 40 minutes, transcript)

Episode #218: Feedback with @clairejlew https://t.co/kvsXI88ZN8
We learn how you can ask for #feedback, how to be better at giving and receiving feedback, and how to make sure that the giver doesn’t feel it’s pointless. #Leadership #ux pic.twitter.com/CyxJ43E8ff

— UX Podcast (@uxpodcast) August 30, 2019

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Aug 29 2019

40mins

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Rank #13: #222 Sense and respond with Jeff Gothelf and Josh Seiden

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Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first.

We also discuss how to make change happen, using recipes as a starting point (rather than letting them become dogma), the idea of self-sufficient teams, the value of agile coaches, and shipping something you know is wrong.

(Listening time: 40 minutes)

Episode #222: Sense and respond with @jboogie and @jseiden https://t.co/Gjlo31tznn #ux #leanux #podcast #uxpodcast pic.twitter.com/vSsb2fcpYP

— UX Podcast (@uxpodcast) October 25, 2019

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Oct 24 2019

40mins

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Rank #14: #210 Embedding service design with Marc Stickdorn

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Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations.

We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know that a process is good enough for the job, how to judge the design maturity of your organisation – plus we go through Marc’s 12 commandments of service design.

“People don’t care about service design, they want their problem solved.”

Marc Stickdorn

Episode #210: Embedding service design with @MrStickdorn https://t.co/sr0qeZg8RV #ux #podcast #servicedesign #fbtb19 pic.twitter.com/oCKdzqhbuS

— UX Podcast (@uxpodcast) May 10, 2019

(Listening time: 35 minutes, transcript)

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May 09 2019

35mins

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Rank #15: #204 Designing with sound with Aaron Day

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Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case.

We get practical with Aaron. Where do we start with sound design? Does this thing need to make more noise than it already does? How do we prototype sounds? What’s a bad sound? We also get into Cars – should electric cars sound like combustion engine cars?

(Listening time: 29 minutes, transcript)

Episode #204: Designing with sound with @aarondayrxtx https://t.co/ih1v1w4GCA #ux #podcast #sounddesign pic.twitter.com/1RySooU08t

— UX Podcast (@uxpodcast) February 15, 2019

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Feb 14 2019

29mins

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Rank #16: #189 Contrasting design worlds with Namrata Mehta

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Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality.

From her experience of working in India (and other emerging economies), Namrata stresses the importance of being transparent, having one foot in the public sector and one in the private sector, and communicating your findings quickly.

(Listening time: 30 minutes)

Episode 189 with @littlenemrut is here! We talk to Namrata Mehta about the challenges of working with UX within the context of a country with vast social inequality. #ux #podcast #india #fbtb18https://t.co/UAgrPwHR4M

— UX Podcast (@uxpodcast) July 20, 2018

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Jul 19 2018

30mins

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Rank #17: #219 Facilitating structures with Stephen Anderson

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How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer. 

We talked to Stephen about teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers as design coaches.

“Do I want them to think like I do, or do I want to guide them on a journey that arrives somewhere else?”

Stephen Anderson

(Listening time: 41 minutes)

Episode 219: Facilitating structures with @stephenanderson – teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers as design coaches https://t.co/T3ARTO1juU #ux #podcast pic.twitter.com/lEtacPlEtS

— UX Podcast (@uxpodcast) September 13, 2019

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Sep 12 2019

41mins

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Rank #18: #213 Spacesuit design with Lindsey Aitchison

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Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments.

We reflect on the similarity between “space” design and “regualar” digital design. We talk about prototyping of spacesuits, working iteratively and modular. Lindsey also shares how they share knowledge within their design community.

“part of learning is failing.”

Lindsey Aitchinson

Episode 213: Spacesuit design with Lindsey Aitchison from @NASA https://t.co/6Oi28dwRgI #fbtb19 #ux #podcast pic.twitter.com/12jaD4LgcX

— UX Podcast (@uxpodcast) June 22, 2019

(Listening time: 38 minutes, transcript)

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Jun 20 2019

38mins

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Rank #19: #215 Machine learning with Daryl Weir

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People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI.

We discuss the impacts of seeding systems with biased data, how our designs and algorithms evolve and impact beyond what we had originally envisaged. We also talk about the new automation revolution and the importance of awareness, self-regulation and care. 

“Everything that is currently referred to as AI is basically statistics from the 1950s“

Daryl Weir

(Listening time: 37 minutes)

Episode 215: Machine learning with @darylweir.

Mathematician and data scientist Daryl Weir joins us to pick apart data bias, automation and the meaning of intelligence in AI and machine learning. And how we should manage the impact.https://t.co/3vHrrT6Htr #ux #podcast

— UX Podcast (@uxpodcast) July 19, 2019

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Jul 18 2019

37mins

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Rank #20: #214 Lost in translation

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Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark.

Article one is Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites by researchers at Princeton and University and the University of Chicago. “Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.”

Our second article is Lost in translation: Epic goes to Denmark by Arthur Allen. The story of a region of Denmark trying to implement a US-developered healthcare platform and the problems that arose. Everything from translation problems, to fundemental differences in the goals of the system. ““At one point I thought, this just isn’t right for us,” said Nanna Skovgaard, the Health Ministry’s digital director. But “Epic is too big to fail.”

(Listening time: 33 minutes, transcript)

Episode 214: Lost in translation. A linkshow featuring articles about dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark https://t.co/yyFDkXjYOa #ux #podcast pic.twitter.com/PrW1jFkuLE

— UX Podcast (@uxpodcast) July 5, 2019

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Jul 04 2019

33mins

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#228 The Aesthetic-Accessibility Paradox

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Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products.

Article one is The Aesthetic-Accessibility Paradox by Anthony Tseng. This controversial and misleading article argues that designs can be “too accessible” and that “more accessible an interface is, the less aesthetic appeal it will have” as well as laying out an argument against inclusive design.

Our second article is Three Principles for Designing ML-Powered Products by Mat Budelman and Mark Kizelshteyn. Mat and Mark reflecting on their work with machine learning projects at Spotify, and share their experiences. “The ideas shared here aren’t fundamentally new; these are all techniques derived from long-established human-centered design principles. We are simply applying a new lens of Machine Learning informed by lessons we’ve learned from users’ reactions to our products”.

(Listening time: 32 minutes)

Episode 228: The Aesthetic-Accessibility Paradox. A #linkshow featuring articles by @uxmovement, @designedbymat and @kizel #ux #podcast #uxpodcasthttps://t.co/5cPu7wMpEw pic.twitter.com/TJjcXXJuKh

— UX Podcast (@uxpodcast) January 17, 2020

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Jan 16 2020

31mins

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#227 Imposter syndrome with Amy Silvers & Lori Cavallucci (UXP Classic)

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In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? What can we do to deal with it and can it be a good thing in any way?

Amy is an information architect and UX designer in the NYC. Lori is a user experience designer with a background in psychology working in Philadelphia.

(Listening time: 37 minutes, transcript)

Episode 227: Imposter syndrome with @A_Silvers & @lwcavallucci (a UXP Classic episode). What is it, and how it effects us – and most importantly how can we manage it? #ux #uxpodcast #impostersyndrome https://t.co/0DxKwmPnlF pic.twitter.com/xZf7myP1dH

— UX Podcast (@uxpodcast) January 3, 2020

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Jan 02 2020

37mins

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#226 Improv with Mike Gorgone

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How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it.

We learn how improv can help with creative thinking, team building, meetings, but also listening and building trust. Mike shares some advice on how to get going with improv and gets James and Per to do some live improvisation. 

(Listening time: 35 minutes, transcript)

Episode 226: Improv with @MikeGorgone – What is improv and how is it useful fox UX? https://t.co/teI1rr5Ac5 #ux #uxpodcast #improv pic.twitter.com/tiZkWfgwRA

— UX Podcast (@uxpodcast) December 20, 2019

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Dec 19 2019

35mins

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#225 Indistractable with Nir Eyal

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Nir Eyal joins us to discuss some of the ideas and topics covered in his two books, Hooked and Indistractable.
In his work with digital ethics Per has frequently pushed back against attempts to influence people without their informed consent. And on UX Podcast we frequently discuss the dangers of oblivious design.

In September, Per wrote a harsh blog post critiquing what he perceives to be negligent messaging in the book Hooked – How to Create Habit-Forming Products alongside the new book Indistractable: How to Control Your Attention and Choose Your Life.

Some days later the author of these two books, Nir Eyal, reached out about being on UX Podcast for a chance to share more on his thinking. We happily invited him on to provide more details on the intent of his books.

In this interview Nir Eyal describes both how he considers Hooked to provide companies with a tool for exercising primarily benevolent influence, and how his other book Indistractable is now needed to help people manage the abundance of detrimental influence we are subjected to every day.

(Listening time: 41 minutes, transcript)

Episode #225: Indistractable with @nireyal – we talk with Nir about the tools and ideas in his books Hooked and Indistractable https://t.co/8ffTlMdXWl #ux #uxpodcast pic.twitter.com/78nBEMZeGc

— UX Podcast (@uxpodcast) December 6, 2019

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Dec 05 2019

41mins

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#224 The business value of design with Jeanne Liedtka

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Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design.

We also talk about why design thinking matters, why it’s okay to not be perfect, the nuances of value creation and overcoming tension and fears in the organisation.

(Listening time: 40 minutes, transcript)

Episode #224: The business value of design with @jeanneliedtka https://t.co/HWPfEd5MUR #ux #podcast #designthinking pic.twitter.com/iSrWBYdW6H

— UX Podcast (@uxpodcast) November 22, 2019

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Nov 21 2019

40mins

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#223 Cross disciplinary collaboration with Becki Hyde

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Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers.

We also get into multiple projects versus submersion in one big thing, job titles, power dynamics, empowerment, the importance of being specific and the prerequisites for remote collaboration.

(Listening time: 36 minutes, transcript)

Episode #223: Cross disciplinary collaboration with @beckulah https://t.co/iDzD77Nui1 #uxpodcast #ux #podcast pic.twitter.com/p0AIfjvAN2

— UX Podcast (@uxpodcast) November 8, 2019

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Nov 07 2019

36mins

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#222 Sense and respond with Jeff Gothelf and Josh Seiden

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Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first.

We also discuss how to make change happen, using recipes as a starting point (rather than letting them become dogma), the idea of self-sufficient teams, the value of agile coaches, and shipping something you know is wrong.

(Listening time: 40 minutes)

Episode #222: Sense and respond with @jboogie and @jseiden https://t.co/Gjlo31tznn #ux #leanux #podcast #uxpodcast pic.twitter.com/vSsb2fcpYP

— UX Podcast (@uxpodcast) October 25, 2019

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Oct 24 2019

40mins

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#221 Decision systems with Kim Goodwin

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Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? No says Kim, changing how we make decisions gives more.

We talk about Decision systems, Maslow’s hierarchy of needs, The Nuremberg code, whether we need a board of review, the importance of measuring success using at least two things. We even get into business models and capitalism.

(Listening time: 37 minutes, transcript)

#221 Decision systems with @kimgoodwin https://t.co/FRszVXnjm3 #ux #uxpodcast #designleadership pic.twitter.com/c7s5EBztj9

— UX Podcast (@uxpodcast) October 11, 2019

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Oct 10 2019

37mins

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#220 Positive user experience

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Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions.

Article one is Lean UX Canvas V2 by Jeff Gothelf. Three years ago Jeff published his original UX Canvas. Now he’s updated it and made a number of clarifications. As Jeff puts it “It’s a facilitation tool for cross-functional teams designed to create a customer-centric conversation about the work the team is doing”.

Our second article is Encourage direct bookings through a positive user experience by Jordin Wilson. In many industries and countries, conversion rates over the past 5 years have been falling. Perhaps back-to-basics is the solution? “You must lead potential guests to take action and book directly, without being too pushy”.

Episode 220: Positive user experience. A linkshow with articles by @jboogie and @Blue_Magnet https://t.co/7ylUmxkoYx #ux #podcast pic.twitter.com/VGe8oinxd5

— UX Podcast (@uxpodcast) September 27, 2019

(Listening time: 36 minutes, transcript)

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Sep 26 2019

36mins

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#219 Facilitating structures with Stephen Anderson

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How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer. 

We talked to Stephen about teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers as design coaches.

“Do I want them to think like I do, or do I want to guide them on a journey that arrives somewhere else?”

Stephen Anderson

(Listening time: 41 minutes)

Episode 219: Facilitating structures with @stephenanderson – teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers as design coaches https://t.co/T3ARTO1juU #ux #podcast pic.twitter.com/lEtacPlEtS

— UX Podcast (@uxpodcast) September 13, 2019

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Sep 12 2019

41mins

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#218 Feedback with Claire Lew

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The Feedback loop – it’s not just about giving, but also about asking, receiving as well as acting on the feedback you’ve been given. Claire Lew joins us to share how we can be great a culture of feedback. 

One of the main benefits of receiving feedback is that it fills in the blindspots. But why don’t people speak up? Fear and futility. Fear of people with power in your organisation, and the feeling that giving feedback is futile – nothing will change. 

We learn how you can ask for feedback, how to be better at giving and receiving feedback, and how to make sure that the giver doesn’t feel it’s pointless. 

“Defensiveness is truly the result of misconstruing someone’s intent”

Claire Lew

(Listening time: 40 minutes, transcript)

Episode #218: Feedback with @clairejlew https://t.co/kvsXI88ZN8
We learn how you can ask for #feedback, how to be better at giving and receiving feedback, and how to make sure that the giver doesn’t feel it’s pointless. #Leadership #ux pic.twitter.com/CyxJ43E8ff

— UX Podcast (@uxpodcast) August 30, 2019

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Aug 29 2019

40mins

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#217 Randomness with Chris Noessel

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Chris Noessel, UX veteran and many-time UX Podcast guest, joins us at From Business To Buttons to talk about randomness – a broad philosophical topic with a rich history and some interesting applications for creativity and design.

We move from tarot reading through haruspication to a 20th century French movement for constrained writing, and all the way to generative design and the definition of value.

(Listening time: 35 minutes, transcript)

Episode 217: Randomness with @chrisnoessel #creativity #design #ux #podcast – we talk about randomness; its applications, history and usefulness for creativity and design https://t.co/LvxAczAhHT pic.twitter.com/GgJNisURan

— UX Podcast (@uxpodcast) August 16, 2019

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Aug 15 2019

34mins

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#216 Make it so with Nathan Shedroff and Chris Noessel (UXP Classic)

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In this classic episode, Nathan Shedroff and Christopher Noessel, authors of Make It So, join us to talk about interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces seen and used in science fiction, that research has now made it into book form.

We talk to them about the background to Make It So, how the book came about, the influence that Sci-fi has on real world interfaces (and vice versa), and we nerd it up on a few occasions with some specific sci-fi examples

Episode 216: Make it so with @nathanshedroff and @chrisnoessel (a UXP Classic) https://t.co/Hd35A6PPwE pic.twitter.com/2LLk3DcEar

— UX Podcast (@uxpodcast) August 2, 2019

(Listening time: 41 minutes, transcript)

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Aug 01 2019

41mins

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#215 Machine learning with Daryl Weir

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People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI.

We discuss the impacts of seeding systems with biased data, how our designs and algorithms evolve and impact beyond what we had originally envisaged. We also talk about the new automation revolution and the importance of awareness, self-regulation and care. 

“Everything that is currently referred to as AI is basically statistics from the 1950s“

Daryl Weir

(Listening time: 37 minutes)

Episode 215: Machine learning with @darylweir.

Mathematician and data scientist Daryl Weir joins us to pick apart data bias, automation and the meaning of intelligence in AI and machine learning. And how we should manage the impact.https://t.co/3vHrrT6Htr #ux #podcast

— UX Podcast (@uxpodcast) July 19, 2019

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Jul 18 2019

37mins

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#214 Lost in translation

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Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark.

Article one is Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites by researchers at Princeton and University and the University of Chicago. “Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.”

Our second article is Lost in translation: Epic goes to Denmark by Arthur Allen. The story of a region of Denmark trying to implement a US-developered healthcare platform and the problems that arose. Everything from translation problems, to fundemental differences in the goals of the system. ““At one point I thought, this just isn’t right for us,” said Nanna Skovgaard, the Health Ministry’s digital director. But “Epic is too big to fail.”

(Listening time: 33 minutes, transcript)

Episode 214: Lost in translation. A linkshow featuring articles about dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark https://t.co/yyFDkXjYOa #ux #podcast pic.twitter.com/PrW1jFkuLE

— UX Podcast (@uxpodcast) July 5, 2019

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Jul 04 2019

33mins

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#213 Spacesuit design with Lindsey Aitchison

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Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments.

We reflect on the similarity between “space” design and “regualar” digital design. We talk about prototyping of spacesuits, working iteratively and modular. Lindsey also shares how they share knowledge within their design community.

“part of learning is failing.”

Lindsey Aitchinson

Episode 213: Spacesuit design with Lindsey Aitchison from @NASA https://t.co/6Oi28dwRgI #fbtb19 #ux #podcast pic.twitter.com/12jaD4LgcX

— UX Podcast (@uxpodcast) June 22, 2019

(Listening time: 38 minutes, transcript)

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Jun 20 2019

38mins

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#212 Continuous learning with Kate Rutter

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How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth.

We talk about a world of serial careers, being relaxed about tools and methods, recruitment – and the usefulness of feedback and personal reflection. 

“You grapple and accept the challenges you had and reflect on how you solved them. That is the mindset that’s really meaningful for companies to hire”

Kate Rutter

(Listening time: 40 minutes)

Episode 212: Continuous learning with @katerutter https://t.co/25jH27KEaO #ux #podcast #uxlx pic.twitter.com/CWDWQs63gB

— UX Podcast (@uxpodcast) June 7, 2019

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Jun 06 2019

40mins

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#211 Disruptive design patterns with Laura Kalbag

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Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns.

We discuss accessibility by default, data collection and business models as well as using the web for good.

“engagement that doesn’t serve a users’ intentions is addiction.”

Laura Kalbag

(Listening time: 35 minutes, transcript)

Episode #211: Disruptive design patterns with @laurakalbag https://t.co/EEs6wHMfH1 #ux #podcast #fbtb pic.twitter.com/AX1IxLault

— UX Podcast (@uxpodcast) May 24, 2019

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May 23 2019

35mins

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#210 Embedding service design with Marc Stickdorn

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Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations.

We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know that a process is good enough for the job, how to judge the design maturity of your organisation – plus we go through Marc’s 12 commandments of service design.

“People don’t care about service design, they want their problem solved.”

Marc Stickdorn

Episode #210: Embedding service design with @MrStickdorn https://t.co/sr0qeZg8RV #ux #podcast #servicedesign #fbtb19 pic.twitter.com/oCKdzqhbuS

— UX Podcast (@uxpodcast) May 10, 2019

(Listening time: 35 minutes, transcript)

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May 09 2019

35mins

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#209 Paper prototypes

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In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”.

The video was not credited, so James and Per turn detectives for this episode and hunted down the source of the video clip, discover the back story and context plus discuss the benefits of low fidelity prototyping and rapid learning.  

At the end of the episode, we share the full background to the prototype.

(Listening time: 38 minutes)

Episode #209: Paper prototypes https://t.co/GxlkI9M24e Waste of time or valuable? #ux #prototyping #podcast pic.twitter.com/mxpbhUcBHo

— UX Podcast (@uxpodcast) April 26, 2019

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Apr 25 2019

38mins

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iTunes Ratings

33 Ratings
Average Ratings
26
3
2
1
1

Informative

By Deej2013 - Dec 09 2019
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Just introduced to your podcast with episode #225- talking to Nir Eyal. My perspective is a career-pivot design student. I'd add this episode to the required reading list if I taught a design class. Eyal had meaningful illustrations like shipwreck & prohibition, but your root question about vulnerable users still seemed left open.

Mind Expanding

By JoshCrist - Sep 18 2019
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I love this podcast. Wow. James and Per have an incredible energy together and they use this to bring out the best in their guests! This is a must-listen for any designers, technologists or creatives looking to find a drop of randomness that can set them on a new path when they hit a creative block. I can literally feel new neural pathways being built as they string together usually disconnected topics, words, ideas and patterns into coherent lessons on how to level up (and expand) my vision. Thanks team UX Podcast for bringing this work to the world!