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Business
Technology

So You Wanna Sell On eBay

Updated 7 days ago

Business
Technology
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Today's most successful eBay sellers and business entrepreneurs share their knowledge with you. Whether you are considering starting an eBay business or just want to know how to improve your existing eBay business. " So You Wanna Sell On eBay" delivers the questions that are on the minds of every eBay seller out there. Who better to motivate you and give you great business advise than those making it happen in their world. We also interview internationally known entrepreneurs that will inspire you and get your feet moving toward a better business. We are passionate about helping others. "So You Wanna Sell On eBay" is your eBay podcast.

Read more

Today's most successful eBay sellers and business entrepreneurs share their knowledge with you. Whether you are considering starting an eBay business or just want to know how to improve your existing eBay business. " So You Wanna Sell On eBay" delivers the questions that are on the minds of every eBay seller out there. Who better to motivate you and give you great business advise than those making it happen in their world. We also interview internationally known entrepreneurs that will inspire you and get your feet moving toward a better business. We are passionate about helping others. "So You Wanna Sell On eBay" is your eBay podcast.

iTunes Ratings

100 Ratings
Average Ratings
84
8
3
3
2

Fantastic

By sonnybros - Oct 12 2019
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I can’t express how much this podcast has motivated/helped me. I appreciate you guys so much.

7 mins in!

By FANO - Jul 10 2019
Read more
And I’m hooked! Good stuff time to make room for a new pod 👍🏼👍🏼

iTunes Ratings

100 Ratings
Average Ratings
84
8
3
3
2

Fantastic

By sonnybros - Oct 12 2019
Read more
I can’t express how much this podcast has motivated/helped me. I appreciate you guys so much.

7 mins in!

By FANO - Jul 10 2019
Read more
And I’m hooked! Good stuff time to make room for a new pod 👍🏼👍🏼

Listen to:

Cover image of So You Wanna Sell On eBay

So You Wanna Sell On eBay

Updated 7 days ago

Read more

Today's most successful eBay sellers and business entrepreneurs share their knowledge with you. Whether you are considering starting an eBay business or just want to know how to improve your existing eBay business. " So You Wanna Sell On eBay" delivers the questions that are on the minds of every eBay seller out there. Who better to motivate you and give you great business advise than those making it happen in their world. We also interview internationally known entrepreneurs that will inspire you and get your feet moving toward a better business. We are passionate about helping others. "So You Wanna Sell On eBay" is your eBay podcast.

Rank #1: 102: So You Wanna Sell On eBay - Casey Parris

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Casey AKA the Rockstarflipper is a full time Ecommerce Ebay & Amazon Reseller. Specializing in clothing & electronics the rockstarflipper sources locally from thrift shops pawn shops, goodwills and Salvation Army stores.

Interesting Notes
  • Casey saw his father and older brother worked all their lives. Both do have good lives, but they don't have the freedom.
  • So, he decided he did not want to work for anyone. He did not want to listen to anyone. He wants the freedom to be what he wants - be it a $50,000 per year or $50M per year guy. He does not want to have limits. He wants a limitless life.
  • He used to work for a reseller who had a communication niche. His work gave him a full-time paycheck to build the money he needed to start his own business. While he was working, at night time, he did his research and learned. He started working for his own store.
  • He started to sell a few items to have the feel of having his own business. He had a niche for several times and turned his vision into ex-merchandise. He realized that when you are good at something, you can be really good at it. But when its market slows down, you have nothing to rely on or fall back on. That is when he opened his horizon.
  • In 2012, he saw how cheap you can get merchandise from thrift stores, garage sales, and goodwill.
  • A day before this interview, Casey went to a store. It was around 10,000 to 12,000 sq. ft big. One corner is furniture, while the other is house goods. But most of the store is filled with clothing arranged per sections like men, women, children, maternity, etc...He tends to gravitate on the men's section and works his way up to the store, row by row. He went around the store in an hour or two and move on to the next one.
  • Casey calls himself a flipper because that is what he does for a living - he flips things.
  • Almost seven days a week, wherever he is, Casey goes sourcing for inventory of his stores. He spends 7 to 8 hours a day sourcing.
  • He has 2 stores - eBay and Amazon. He has to keep his stores supplied seven days a week.
  • He uses BMW I8 hybrid electric car when he goes thrifting. He can put 3 or 4 garbage bags worth of clothes in his car.
  • Casey loves the thrill of the hunt. He loves going out and sourcing. He loves finding an item for a dollar that is worth a hundred dollars. A day before this interview, he bought a coat for $10. People are watching it for $250.
  • He sold before a 1920 fire truck doll. He bought it for $60 and it was sold for $900.
  • The weirdest thing he sold on eBay is a shrunken head in a glass. It came from South America. He paid 10 bucks for two items. He sold it for 50 or 60 bucks per piece.
  • Casey's fiancee helps him in the business. She is the one doing the "behind the scene" tasks while Casey is out sourcing. She can get the things bought the previous day photograph and listed in just a day.
  • He has a small office, about 600 sq. ft size where some of the items are stored. In their garage, they have 40 storage bins for clothing and crafts. The bins can hold 30 to 40 items. Each bin is labeled with letters and numbers. So Casey knows what bins to go when an item sells. He can pull items in seconds.
  • Casey wants to continue to grow his inventory. He plans to buy in bulk. And with that, he needs to search for suppliers.
  • He also considers hiring 2 employees who will come full circle in their office. By that time, Casey would get a full-time warehouse for his employees to do everything in a system where Casey won't have to be there physically.
  • Casey loves to go around and he will never stop his circles in thrifting.
Advice, Tips, and Tricks
  • Even though Casey has sold many things, he still does research. He admitted that he does not know everything. He does not know a lot of things. So, he always uses his phone to research on some things.
  • For a unique item, he suggests to put it on the auction. Start at the lowest price you would want to take it for. If no one bids on it, then you will know that you have overpriced it. If they bid on it and you make money, then it's great!
  • Casey does one-day shipping. That means, everything that sells before midnight has to go out the next day. In the evening, before going to bed, Casey and his fiancee print all the labels for the next day shipping. When he woke up the next day, he pulls the items and put them on top of the labels. His fiancee would stick the label and the shipment is ready for pick-up.
  • On refund issues, Casey suggests that if you made $15 to $20 profit, send it to the customer. Because the amount of time you are about to waste on a $15 refund, can make you a sale for 3 to 6 times or more. So, it is best not to waste your time and then move on. But if refund issues happen over and over again, you need to fix what you are doing to prevent it from happening again.
  • He suggests to schedule your pick up for your packages even if it is a two or a day. That way, you don't have to leave your house and line up for hours in the post office.
  • Casey noted that most of the times that he lost money is because he was not careful and did not take the time. Like when bought a video game system and forgot to fully test them. Later on, he discovered that the joysticks were not working. Now, he learned to slow down and take his time.
Quotes
  • "If you have to do something, be a Rockstar at whatever you do."
  • "If it is cheap and you can sell it, by all means!"
  • "As you gain experience, you can go thrifting quicker and quicker."
  • "One of the most important thing about being a thifter is planning."
  • "You can have all the inventory and all the profit in the world, but if you don't have a system, you will crash."
  • "Take your time. Nothing is worth losing money over."
  • "If I make it, it's because I did it. If I fail, it's because I failed."
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Mar 27 2017

35mins

Play

Rank #2: 112: So You Wanna Sell On eBay - Keith Ritchie

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Keith is a former factory worker turned professional dropshipper. He has been dropshipping on eBay full-time since 2014. He employs virtual assistants to make his life easier & enjoys learning new skills and traveling. He also enjoys teaching others how to make a living online through e-commerce.

Interesting Notes
  • Keith defines Dropshipping as simply taking a product from one store or one vendor and placing it on a marketplace or website for sale with a markup.
  • He likes MAP (Minimum Advertised Pricing) price for wholesale, as long as there is profit.
  • He said that you will find good wholesale companies that police their MAP. There are some that don't care. And those are the ones that you have to let go.
  • When Keith was still doing the wholesale, he would look and monitor the competitor's prices. Then he would make a phone call to the company and report a competitor who is breaking the MAP. He would then see what the company would do. After 2 to 3 times that the company would not do anything, he would not continue to dropship.
  • When he first started, he would give a virtual address, a phone number, and a professional business email. He would come up with a big beautiful building when in reality he is only in his living room.
  • Dropshipping has a small barrier to entry. You need to know what you are doing. It is not something that you dive in and not have any direction. If you have a solid system and guidelines to follow, you'll be the next success.
  • Keith cited that the good thing about eBay is you are not necessarily competing on the price. You can change your keywords or images. You can do other things your competitors are doing to drive those buyers to your listings.
  • He uses the stock images of the manufacturer. He would resize them to make his stuff stand out in the searches.
  • Keith does Dropshipping for full-time since 2014. He used to work 6 to 7 days a week in factories. He would get as much overtime as he wants it. But when 2008 came, he gets lucky if he can get 48 hours of work.
  • Like any other people, he is looking for stability. Then came the great recession, and boom! He was gone.
  • Keith did not like his factory job anyway. He took his job out of desperation. He has to pay the bills. While doing his job, he listens to a podcast or an audio to feed his mind and help his belief.
  • He is selling on eBay and working at the same time. One time, he made an $80 profit out of a sale. That is almost his entire day's wage. He thinks of ways to improve and have more sales. He is trying to build enough so he can quit his job.
  • One day at work, he told a guy in-charged that he would quit. The guy looked at him and said "there is nothing I can do. Once you say it, then it's done". The guy asked him if his decision is final and Keith said yes. So Keith ended his employment that day.
  • Keith always wanted to look for different ways for ways out - an entrepreneurial spirit. Then, he stumbled across dropshipping and decided to make it full-time.
  • He started and found Dropshipping half worth. It was in the later part of Q4 (late in November, early December). Everything was selling. So he thought that it is easy money. In the mid of January, it came to a screeching point. He can still sell here and there, but he learned that he should have treated it like a business, as it should have been.
  • At the time of this interview, Keith got a negative feedback. It is a product review. The customer bought the product 5 or 6 months ago. They did not like it. So Keith called eBay and talked to a representative.
  • Keith created a dropshipping course - Easy Dropshipping. This is the kind of dropshipping from online stores. It is not a wholesale account. It places an overstock, that is, how to find items that are already selling and make them better.
  • In his course, he shows his system. He shows the different tools he uses to list and revise an inventory. He also teaches sourcing. He covers as much as he can in the course. What he does not cover there, he answers in the group. He is constantly updating the course.
  • He has a private group for all the members of the course. There are seasoned Dropshippers. There are brand new people too. He also has another Facebook group, All Out e-Commerce. It is a bigger community for multi-channel selling and dropshipping.
  • With dropshipping, you get paid first. Then you spend the money to buy the item and you keep the difference.
  • A lot of people have misconceptions about Dropshipping. They are scared to death of it. If you do not know what you are doing, you are likely to fail. If you get in there, start to dropship items, and you are not keeping track of your stuff for the price changes, you will only get broke.
  • It took Keith 94 days to get the $50,000 in 31 days in sales. For someone who has a selling history on eBay and with a big selling limit, it will not take you long to hit your target.
  • If you are a new seller and you have smaller selling limits, it may take you for a while.
  • Making it work depends on how dedicated you are. It depends on how much time do you have to put into it to make it work.
  • Keith's business grow leaps and bounds when he started employing Virtual Assistants (VAs). His VAs do product listings, place orders, all kinds of stuff that he no longer has to do.
  • He can now afford to travel because he got people who list, track information, and do different things for him.
  • Today, Keith praises God every day that he has the freedom. His only regret is not doing it years before.
  • For the listeners of this podcast, you will get a $50 off discount if you join Keith's course now. Click on this link: soyouwannasellonebay.com/easydrop You will get an email from Keith with instructions on how to create an account, how to log in, and how to join their private group.
  • His private group now has only 20 members. It is the best time to get in so you can get all the attention you need.
  • Don't forget to click on this link: soyouwannasellonebay.com/easydrop and get your $50 off.
Advice, Tips, and Tricks
  • 1. Feel each of your suppliers on how soon can they deliver the items. Keith put in his listing how many days is the handling time.
  • 2. If the buyer message you, give an excellent service. Be happy to help. Be happy to answer any questions.
  • 3. Learn how to handle customers even if they come out of the gate like a real jerk. Don't snap back. Apologize, even if it is not your fault. Apologize, even if you did everything you could. Say something like, "I'm sorry for the inconvenience. We're doing the best we can."
  • 4. Say up front that you are selling on eBay. If a wholesaler/company would not let you do it, ask for reasons why they would not allow you. If they insist, let them go and move on. There's a ton of accounts.
  • 5. There are name brands that would not let you list their items on eBay. The best thing to do is to get all the name brands. Do a research before you list their items.
  • 6. It is exhausting when you get to several 100 items and find yourself checking your inventory twice a day. When Keith reached that point, he decided to outsource, took the leap, and train the VAs.
Quotes
  • "It is a blessing in disguise."
  • "You need to know what you are doing."
  • "There is just no way of controlling. There is just a way of handling."
  • "Everybody does it differently."
  • "If you are doing it right and you have a system in place, you are pretty well on the road to success."
  • "I wanted to learn to be able to help people. To help people do what I did and get away from the grind."
  • "As long as you are dedicated, you can get results."
  • Only do the things that only you can do!" - Jim Cockman
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Jul 18 2017

35mins

Play

Rank #3: 105: So You Wanna Sell On eBay - Lorianne Bowers

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Lorianne is a Top Rated Seller on eBay, where she and her husband Craig have had a store since 2013. She and Craig buy storage units and resell on eBay, Craigslist, offer up, as well as various flea markets and antique shows. She does eBay as a full-time job and is very active in the eBay community.

Interesting Notes
  • Lorianne and Craig's eBay story started when Craig picked a box of baseball cards. It is a set with a Derek Jeter rookie card on it. It is a 1993 Topps set. Lorianne used to work with a guy listing on eBay using a Turbo lister. With her experience, she made their personal eBay account. Then she listed Craig's baseball cards, and they were sold. From there, the bug started and they got addicted.
  • Lorianne becomes the eBay girl. She sees no point going to auctions and flea markets when she can be home doing eBay and gets the money. So, her husband does all the sourcing. He goes to the flea market and Craigslist. While Lorianne takes pictures, lists their items, and gets everything ready to ship.
  • She goes to post office every day because she does not trust leaving her stuff on the porch.
  • She has been doing eBay full-time for 4 years now. From collecting stuff to creating a small pile of inventory, they now have a storage unit. It has racks and bins to make everything organize and hold their inventory.
  • Lorianne describes buying storage units as super fun. They get a lot of stuff that they cannot get at the thrift store or yard sale.
  • She added that every time they buy storage units is a surprise. A buyer of a storage unit is given only a minute to look at the things inside and start the Auction. They cannot see through the boxes. The boxes could have Tupperware inside or gold chains.
  • Lorianne describes her husband as the picking master. Craig's aunt is an owner of a flea market in a town about a hundred miles from theirs. So Craig has a way of picking unique stuff.
  • Lorianne is from Santa Cruz and loves to collect vintage skateboards. In one of their storage unit buys, they found stacks of vintage skateboards. They ended up splitting the items with two other people. They also found a bunch of Samurais. The skateboards and the Samurai are two of the best items they found in storage units they bought.
  • One time, she met a lady in an eBay meet up in San Jose. The lady is looking for a professional eBay seller to sell a bunch of collectibles left to her by her husband. So, Lorianne went to her house. She found that the lady's husband was a collector of Monster Memorabilia and 1950's Vintage Models. She looked into eBay and those are the rare things one could ever find in that category.
  • But they also have their share of "Oh! My Gosh Moment". They bought a storage unit worth $1500. Inside the unit is a vault with a name Princess Mohammed outside. Lorianne was excited to see things from an Arabian princess. Besides, the vault is professionally packed by a company. But, when they opened the vault, they were shocked to see a 90-year-old lady's stuff. Then the other box was full of only packing materials. It was a terrible experience!
  • Lorianne did some silly auctions with a drafting pen. It started with an auction price of $22 a week before the interview. The auction period ended a day before the interview, but no one buys the item.
  • What Lorianne and Craig do works. They know their role in their business. They work well together to make the end results the same.
  • Unless they find their dream locker full of gold bars, she does not know how much more they could grow to do that. But, she's been looking into the wholesale thing. She has yet to find the right resource.
  • She is also looking into the consignment thing. She is not scared to do it now. If someone comes to her or she can find someone to do that for, could be a good source too to build their inventory.
Advice, Tips, and Tricks
  • Lorianne searches either on Google or eBay. She goes straight to eBay. But if she can't find something to compare on eBay, she will do a Google search. She looks at the images. If she would notice that it had come from eBay in the past, she clicks on the images. She could see what's going on there with the price.
  • She does not like Auctions so she tries hard to stay away from it.
  • Lorianne is a big believer of eBay tools. If you have an eBay store, you get Promoted Listings and Markdown Manager. You can do different things to your advantage using the tools.
  • Her tools in taking pictures are:
    • 1. her iPhone
    • 2. a white bricks look-a-like backdrop bought from eBay for only $6
    • 3. cheap little lights
  • She would put the lights on the backdrop, then put her item there and use her phone to take pictures. Then she will create a draft on eBay from her desktop. And when she is ready to throw the pictures on, she will go on her phone. She would upload the pictures from her phone and finish it on her desktop.
  • Since they sell a lot of expensive stuff, she does the most expensive stuff first. For stuff that goes $25 and under, they send it off to the flea market.
  • The competitive price and the free shipping are factors that help them maintain their Top Rated Seller status.
  • Tips To Maintain 100% Positive Feedback:
    • 1. As much as possible, make your message personal. She finds the automated message as weird. Whenever her customers message her, she immediately messages back. She uses her customer's name so it would sound so personal. Then she will put a "heart" emoji and it will sound like "Love, Lorianne".
    • 2. Wrap your shipment like a little gift. She is a big user of eBay shipping supplies. Since they have a store with different levels, they get a free coupon of shipping supplies every quarter. So it is a free stuff. There are new green tissue and cool stickers. When people buy stuff, she wraps it like a little gift. And when she send it to them, people immediately leave feedback like "Oh my Gosh! It is wrapped so nicely. Thank you so much. I love it! Great!"
Quotes
  • "The whole world is looking at your store at some point."
  • "Get it on and get it listed!"
  • "I am an Entrepreneur, but I was not born an Entrepreneur."
  • "Being stuck somewhere and have to work instead of doing whatever you want is awful."
  • "The faster the customers get their orders, the happier they are going to be."
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May 02 2017

35mins

Play

Rank #4: 107: So You Wanna Sell On eBay - Jennifer Santiago

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Jennifer is a struggling mother of 3 kids and 3 fur babies. She loves animals, the beach, being around any type of water, and her kids. She has done nothing but struggle most of her life and had decided that she wasn't going to struggle anymore. She started selling online in January 2015 and has done nothing but grow her business since day one.

Interesting Notes
  • Jennifer has a 21-year-old daughter named Jewelianne where her eBay store name came from. She has two boys, a 17-year-old Alex, who is an attention seeker, and a 15-year-old Joel.
  • Her kids help her in listing and the youngest helps her on shipping too.
  • Her fur babies are a dog and two cats.
  • Jennifer has a full-time day job with an Amazon vendor. She is an Accounting Specialist for its Amazon department. She deals with the unpaid invoices that Amazon decided not to pay out.
  • Her love affair with eBay started in 2004 when she worked as a Clerk in the United States Postal Services. She would see a lot of people coming in with tons of package. People told her that they go to garage and yard sales, then sells on eBay.
  • At that time, Jennifer had tried eBay without knowing anything about it. She started with a few items at home and put it up on eBay. She ended up listing it 4 times at the time that she did not get free listings. It was a complete fail. Later, she found out that her mom had an eBay store.
  • Then in 2014, Jennifer got back to college and took a business class. As a project, she needed to interview somebody who owns a business. She decided to interview her mom. But, her mom went to Germany to visit her sister. Instead, Jennifer did all the research and submitted her project. She finished her business class in November and decided to go back to eBay.
  • In December 2014, Jennifer started joining eBay groups on Facebook and asked questions. She did tedious research. On January 2015, she listed her first item. It was sold on February 2. On February 3, she upgraded to a store with 2 listings on her account. And she never looked back.
  • Her first year on eBay was very slow. She did not even make a thousand dollars for her first year. She went through a lot of personal issues being a student and working full-time. Her first year was pure learning.
  • Jennifer wanted to hit a thousand dollar sales in one month. So, she mirrored Gladys Ramos store. Gladys became her mentor without mentoring her.
  • With that, Jennifer started listing on a consistent basis. Then in May 2016, she hit a thousand dollars for the first time. Since then, her sales never go down.
  • Aside from eBay, she also sells on Amazon, eCrater, and PayPal. She also has her own website that is starting to go through.
  • Jennifer has been into Dropshipping for over a year. She started in December 2015.
  • She searches in Google for stuff. Then she goes and deals straight to manufacturers. A lot of other suppliers are not manufacturers, but Dropshipper as well. And Jennifer avoids dealing with that kind.
  • Research taught her that companies who ask for an upfront fee of $100 for the whole year are usually not legit. So, she does not drop ship from anybody who does not require her to have a business license. She only drops ship with those that requires her to have a fee, like a per item fee or per order fee.
  • She sells on many platforms. And with the Dropshipping, she started buying wholesale so she extended her handling time. She would get her orders throughout the week and place it to the Dropshipper. She would have the items ship to her and she ships it out to her customers. But if she only has one item from a supplier, she can have it drop ship.
  • There are a lot of Dropshipping companies that she does not use and would not use. Part of her selection process is to request a Dropshipper to send her sample items. That way, she can see how the Dropshipper ships.
  • She has 3 Dropship companies that she has credit on.
  • The prices of her items depend on the manufacturer that she uses. Some manufacturer has a Minimum Advertising Pricing (MAP pricing) and some don't.
  • Minimum Advertising Pricing (MAP) is the price the manufacturers decide. They don't want their items sold for anything less than that and you have to abide by it.
  • The pictures of her items come from the Dropshipper.
  • Jennifer also sources from Thrift Stores, Goodwill Stores, and Plato's Closets. Plato's Closets are a teen consignment shop.
  • For items that have flaws, Jennifer priced it low. It is not her intention to look for items that have flaws. If she picks one with flaws, it is because she finds it cute or saleable. The experience taught her that even if items have flaws, it sells.
  • Jennifer is not at all bothered by eBay active content policy. Her listings are very basic. Gladys Ramos advised her when she was starting out to keep her listings basic.
  • Jennifer took 5 classes in college and worked 60 hours a week at her day job. Plus, she also helped a friend on a Spa business.
  • She stayed busy because she is trying to get out of debt. She will not leave her day job until all her debt is taken care of. She has to make sure too that she has at least 3 to 6 months of bills in the bank.
  • To this day, her mom did not teach her about eBay. She taught herself. At present, Jennifer is a moderator of two Facebook groups.
Advice, Tips, and Tricks
  • She is honest with her customers. She offers something for free and so she did not get any negative feedback.
  • From the start, Jennifer did not like Auction and decided to stay away from it.
  • Jennifer always sets her prices on the higher side no matter what the item is. This is so because she is always running some type of a sale.
  • She uses Inkfrog for her listings. Her kids would make a draft and she can choose what to put on. She does not have to worry about logging in and out of eBay. She can simply log in to Infrog and do all her listings.
  • She schedules out her listings to launch every single day. Doing so, allows her to have a consistent daily listing without having to list every day.
  • She uses ShipStation to pull in all her orders from every single platform that she sells on. She does not need to log in to every account she sells on.
  • She does not pull her Amazon listings into Inkfrog because it changes.
  • She uses Dropbox which automatically uploads her photos taken through her phone. She also takes pictures of the measurements at the same time. That way, if she is at work and has a 15-minute break, she can list without having the item in front of her.
  • She listens to what other people do. She tried a lot of things. And chose to adapt what works for her.
  • To newbie out there, Jennifer's advices are:
    • 1. Do your research.
    • 2. Ask a lot of questions before you list something. There is no stupid question than the question you don't ask.
    • 3. Never give up.
Quotes
  • "It's a lot of research!"
  • "When you start out new because your funds are on hold, you have to have the money up front."
  • "Everybody does things differently!" - Ron LaBeau
  • "The only way to grow your business is by trial and error, and find out what works best!"
  • "You have to make a plan and a time schedule. And if you stick to that, you can do it no matter what."
  • "You've got to remember that not everybody on eBay, Facebook, and YouTube show you the whole picture."
  • "There is no stupid question than the question you don't ask."
Tools
  • Inkfrog
  • ShipStation
  • Dropbox
Contact Information Sponsors

May 23 2017

35mins

Play

Rank #5: 092: So You Wanna Sell On eBay - Lynn Dralle

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For over 18 years, Lynn has made her living buying and selling on eBay. She is a third-generation antiques dealer with over 40 years experience in the antiques business. She started helping her grandmother in the antiques store and at shows when she was just 4. She is also an eBay consultant, author, and teacher. Her learning tools & free ezine will teach you how to sell online with eBay while staying organized, turning a profit, and having fun! She loves selling on eBay and can't stop-- some people think she is addicted! In 2015, she sold over $100,000 worth of unique items on eBay and she wants to help you do the same.

Interesting Notes
  • In 1967, there's a law to call something antique when it should be a 100-year-old. In today's time, you can consider a 50-year-old item antique.
  • Lynn describes a thing Vintage if it is anywhere between 10 to 40 years old. Like a computer 10 years ago can be Vintage. Anything over than 40 years old can be called either Antique or Vintage. It is your choice whatever you call it. Sometimes, it depends on what it is.
  • Lynn only has praises to her grandma, Cheryl Leaf. She is the reason why Lynn is doing what she is doing today. Her grandma has more energy and more entertaining than anybody Lynn knew.
  • Lynn's grandma started selling on eBay before antiques and collectibles were even anything big. She opened a store in 1950 out of the front of her living room.
  • Lynn used to work for her grandma every day after school. Her grandma would give her a $100 after the weekend. She learned so much from her.
  • Lynn's grandma used to write a column about reproduction for the National Antique Dealers Association. She was the founder of the said association.
  • Her grandma taught classes in the late 60's. One time, Lynn and her grandma were going through her grandma's stuff. Lynn found the notes her grandma had written for classes. They are 300 pages and are all typewritten.
  • The notes made Lynn start her "Antiques from A to Z". It is a compilation of the notes of her grandma. Lynn sorted her grandma's notes by letter of the alphabet. Then Lynn writes at least one lesson for each letter of the alphabet. She would explain her take on applying those lessons in today's eBay world.
  • Lynn feels like she is writing a new book with her grandma.
  • Lynn ran her grandma's antique store 10 years after she passed away. It took Lynn 2 years to liquidate because her grandma had millions of items in her store. 80% of the items are still in boxes and packed up. And Lynn has 120 huge boxes that she has not gone through yet.
  • Lynn started selling on eBay in 1998 when there is no competition. She observes that competition has driven prices down on some items. And on other items, it drives it up. As a seller, it is a must to follow the market and know what is going on.
  • At present, Lynn has 17,600 listings on her eBay. They are a combination of Fixed Price and Auctions. In a lot of her listing title, she would put Help, Maker, and a question mark. It indicates that she doesn't know who made the stuff. She doesn't know what the stuff is. And she is willing to learn from anybody that does it.
  • Lynn does not believe on Free Shipping. Why? Because it is like cutting out your international customers. The international customers end up paying the US Shipping plus the international shipping.
  • She does not use Global Shipping Program. Smart buyers search by price plus shipping.
  • She does not believe in a niche. She has specific niches that do well for her. Dinnerware is her number 1 category on eBay. She sells $40,000 to $50,000 a year. Then flatware and coffee mugs. They are not broad niches. But she can sell anything she can make money on.
  • Lynn's family love recycling. Her kids never buy new things. If they want something, they can find it on eBay or at thrift stores. If they have worn something, they give it to Lynn and she would sell it on eBay.
  • One time her daughter came to her about a school project. It is about showing the brain. Lynn remembered her doll heads in the Auction. She brought it home to her daughter. Her daughter picked the perfect one and put the brain on. She got the highest grade in the class. Her teacher told her, "Yours is the only one I am keeping!".
  • Lynn taught her kids about selling on eBay. She only gets 20% for PayPal and eBay fees, and they get the rest.
  • Indy's Fashion Find category is her daughter's Indiana finds. One time, they went to a sale in Washington. Indy spent about $5 and filled up 5 grocery bags full. And she sold everything. There is nothing left in Indy's Fashion Finds.
  • Another instance, she told her son to grab any textbooks he can on campus. The kids are not going to care about their textbooks anyway. Her son came home with a couple of cases full. He lists it on eBay and they have been selling. Lynn just sold one for $200. The cash that will come from the sales will go to her son for his college in Germany.
  • In 1998, Lynn invented a system for keeping track of her items. It is a paper sheet which she calls iSell binder. Today, she added a PayPal to the backside for the payment plan and a ruler on the front.
Advice, Tips, and Tricks
  • Lynn has 10 rules on how to be successful on eBay. Among them are:
    • 1. You have to consistently use Markdown Manager all the time. You have to be running the Markdown Manager on a consistent basis. You have to put the Best Offer on every single item.
    • 2. You have to price super high. The higher you priced your item, the higher it's perceived value. People would think it as a better item and of a higher quality.
    • 3. You have to put your items on Auction first for a week. You don't want to leave money on the table. You could have something super rare that you would price it at $200 fixed price, but it could worth a thousand.
    • 4. Always raise the price after every Auction.
    • 5. You have to use Promoted Listings. That is where you can go and pick a percentage range of an item that has multiple quantities. Since Lynn started to use it in June, it added about $40 to $100 to her sales.
    • 6. You have to use Promotions. Lynn has this promo "Spend $50, Get 10% Off!" Normally, when the buyers look at your listings, it won't take them away from other sellers' items. That is where Promotions come in. It would direct the buyers back to your inventory. If you are running a sale, promote it by saying "pick up one of these things and spend up to $50 and get the extra 10%".
  • Lynn spends her free time watching TV and list on eBay. She can watch TV and list at the same time. And while doing it, she is making money.
  • Listing to her is easy because she keeps on saying this to herself: "Sell Some More! Sell Some More!"
  • She always keeps 100 items on Auctions. Listing in Auction is a must because it drives traffic to your other Fixed Price listings. If people stop listing in Auction, eBay puts you down on Best Match. eBay does not promote anything that is not changing and updating.
  • Lynn goes out every weekend. She has made good friends with the Estate Sales dealers so she goes in first. She makes it a point to spend at least $100 so she can be invited back, before any dealer in the valley. She spends $500 to $2,000 in high-end quality stuff.
  • Lynn uses her iSell binder that allows her to keep track of the 17,000 different things she has. It shows the list of things that sell and don't sell on eBay. If it sells, the sheet goes in a pile of things that needs to be pulled. It got the shelf number and the buyer's name on it. When the items are pulled, it goes back to the shipping table for packing.
Quotes
  • "I'm willing to learn from anybody that does it!"
  • "Our inventory only gets better. We are not a grocery store. We are not a clothing store. Our inventory gets better with age. Theirs get worse."
  • "The higher you priced the item, the higher its perceive value."
  • "There is nothing I like better than watching TV and list on eBay! Because it is totally mindless."
  • "A new stuff is a fun stuff!"
Tools
  • 1. Markdown Manager
  • 2. Promotions
  • 3. Promoted Listings
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Dec 05 2016

38mins

Play

Rank #6: 115: So You Wanna Sell On eBay - Ciara Brown

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Ciara Brown is 22 years old and was recently nominated as eBay's Young Entrepreneur of the year. Her business is called The Diamond Hanger. They sell new, used and vintage designer clothing up to 70% off retail price. They have a 1,000 square foot soft warehouse located in San Diego, CA. She started her business almost 2 years ago and now has 2 employees. On eBay, The Diamond Hanger has performed thousands of successful transactions and they look forward to many, many more :)

Interesting Notes
  • Ciara is the eBay's Young Entrepreneur of the Year.
  • At a very young age, Ciara and her sister had to learn how to resell. Raised by a single mom, her mother taught her how to have a garage sale and do anything she can to make extra cash on the side.
  • Every time Ciara got home from college, her mom would often ask her to get rid some of her stuff by selling it online. She tried to list some used jeans on eBay and ended up making $20 more. On that same day, she took pictures using her laptop and listed everything in her closet on eBay. Since then, she got hooked!
  • She first started in her room that looked like a thrift store. She had brown boxes scattered all over the floor of her room. Everything is here and there, like how anybody would start. Then, she started to get plastic jars and started labeling them per brand. Later, she had bins stacked up on top of each other which fills all the walls of her bedroom.
  • She juggled her time as a full-time college student, a Volleyball player, and running her eBay store.
  • Last year, while finishing her degree at San Diego State, she also dedicated herself to her store. She started to realize the potential that she can have a full-time income doing eBay. That she can do better than a lot of people who are having a regular full-time job.
  • She disciplined herself to do research. Every day and every night, she did as much research as she could on every single item and every single brand. Now, she can look at a rack and know exactly what brand the dress is before she pulls it out.
  • Today, Ciara has a photo box that allows her to have a very good lighting. There is a light all the way around the inside of the box. She makes sure that every corner of the item is well lit to make it looks professional.
  • She uses a software that is hooked to her computer. It pre-crops the images for her.
  • She has 3 people listing at the same time. One person grabs the item. Another takes the picture of the price tag. The other one dresses the mannequin. When everything is ready, Ciara takes pictures with the software. The whole process only takes less than 2 minutes for each dress.
  • They would list a couple of hundred of new items a week. They only spend 2 days for that. Doing so has allowed her to have more time to source her items.
  • On the days that they are not listing, Ciara is out trying to find the best stuff she can find for the lowest price she can get.
  • She sources her items from California. She buys designer clothes from a lot of people. She makes sure that the items are in great condition.
  • There are people who contact her to sell their stuff. Some are coming to her warehouse to sell their items. A day before this interview, an old gorgeous lady came in bringing clothes. The old lady does not wear anymore the clothes and sells it to Ciara.
  • She started to do consignment. She branches out to different areas to source items. She thinks that it is important to her long term plans with the number of items she wants to bring every week.
  • Ciara sells everything in her store. She wants her store to grow. She thinks it is best to reinvest her money and that is what she does now.
  • She sees reselling as a valuable thing. She does not want to start her own brand. After going to the Magic Show, she thinks she is doing better. She noticed that a lot of the brand is doing well. Some of the eBay sellers are even reselling those designer brands.
  • She first had one employee before she got the warehouse. Then when she got the warehouse, she hired the second employee. Now, she has another one who helped them in their online presence and in keeping their inventory up to date.
  • Ciara used to work at their 3 car garage. She used her parking space for the set up of her backdrop and put her new clothes on the rack. She also had a 300 sq. ft. storage unit down the streets. When they are done with the pictures, they would drive down the streets. They were checking inventory out of the storage unit. The clothing racks were so tight together because everything is squeezed. It was a lot of work, but it was worth it. Ciara would never trade those experiences for anything.
  • Today, Ciara runs her eBay store on a 1,000 square foot warehouse with 2 employees.
  • They have different clothing racks in their warehouse. There are labels of the brand at the end of each rack. They arrange the labels from A to Z alphabetical order. They hang the clothes according to the size and brands using colored hangers. Everyone knows exactly where everything is, all the time. They keep themselves organized because they don't want to cancel orders.
  • To find the items to ship, Ciara numbers the shipping list alphabetically. She labels the A brands as number 1, the B brands as number 2 and so on. These keep them going in random and less time going in circles.
  • She has a method for everything. She wants to cut down time because time is money. She wants to spend time shopping because she loves shopping.
  • Ciara finds it awesome and cool to see the evolution, from her bedroom to the garage to the storage unit to the warehouse. All her hard work showed during the eBay's Young Entrepreneur Award. She is grateful for it. It was 2 years of selling on eBay and it changed her life and how it helped the people around her.
  • She had an argument with herself about applying in the Shine Awards. They were driving up North for some inventory. Caught in a traffic on their way, Ciara she wrote her full story and submitted it.
  • Her jaw dropping moment happened a few days after she moved into her warehouse. She got a call from eBay saying that she was selected as a finalist in the Young Entrepreneur category. She cried in happiness.
  • Ciara had no idea what eBay community is about until she went to eBay Open. Everyone there is so genuine, so nice, and so willing to help each other. She had dinner with Devin Wenig, eBay's CEO. She described Devin as down to earth and so eager to hear her suggestions. She brought her sister with her, and eBay paid for their entire trip.
  • She made new friends at the eBay Open. Some groups in San Diego reached out to her for some eBay meet ups and gathering where they can help each other out.
  • The whole eBay Open was a fun and an awesome experience to Ciara.
  • Ciara realized that there is a shortage of dresses over the demand that eBay has. She thinks that eBay has a lot of customers that are looking for a lot of things. One only has to have as many as possible to keep up with the demands.
  • Ciara plans to maximize the use of her warehouse. She wants to fill it with items. She plans to get industrial clothing racks so that they can stack clothes up to two levels. She also wants to have a warehouse in Los Angeles and San Francisco.
  • But her ultimate goal is to spread all over the US.
Advice, Tips, and Tricks
  • Have a strategy in a way that you know where your stuff is all the time.
  • Put a system in place where other people are able to know where your stuff is. This way, when you need some help other people will know where to locate your items.
  • Take your time to research whatever it is that you love.
  • Find something that fits your niche, like products that you want to sell. Dedicate your time to researching everything there is to know about the product.
  • Stick to what you do and don't give up. Things can get tough. Don't give up on yourself.
  • Be disciplined and take the time to reinvest their money. Don't spend the money that you can make money with. In the long run, you can be very successful at anything.
  • Spend a little bit more time to source and find the best product. It depends on how much inventory you are bringing in. When you are spending so much time listing and you are not spending as much time finding the best product you can possibly find, it's kind of off-balance a little bit.
Quotes
  • "There's a lot of great places to go!"
  • "Reselling right now is such a valuable thing."
  • "You have to start at somewhere."
  • "It was a lot of work, but it is what I love to do."
  • "It is awesome to be surrounded by great people."
  • "Everyone needs a little bit more time to source and find the best products."
  • "Time is money."
  • "As long as you are disciplined and do your research, anyone can be successful on eBay."
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Aug 29 2017

35mins

Play

Rank #7: 106: So You Wanna Sell On eBay - Lori L. Brill

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Lori started selling on eBay for fun in 2007, but after becoming caretaker to her 2 year old granddaughter and 64 year old mom in a two month time span became more serious in 2009. She started selling women's clothing primarily but has since expanded into vintage and collectible items as well as other fun things.

Interesting Notes
  • Lori's son had a video game that he no longer wanted. He asked Lori to try to sell the video game on eBay. Lori sat down and started to learn how to sell on eBay. And within 24 hours, she sold the video game.
  • eBay was a challenge to Lori because she learned it completely on her own. She taught herself step by step. Her knowledge and skills in computer helped her make it through.
  • Now, she does eBay full-time and 100% on her own. She sometimes spends 10 hours a day working, 7 days a week. Her only day off is when she is away from home.
  • Lori is single and is supporting her family of four. eBay is the only source of her income. She does not have the budget to attend eBay conferences, though she likes it.
  • She sources her items everywhere. During the summer, she sources from the yard and garage sales. In winter, she sources from thrift stores, estate sales, and auctions.
  • Her difficulty lies on having limited room to store her items. Her storage is her bedroom. There are bins everywhere. Her closets are full of items.
  • But the hardest part of doing eBay is the Bookkeeping.
  • The biggest problem she encountered is not knowing what to look for. She did not belong to any Facebook group before, so she had nowhere and no one to ask help from. What she did is look for things that she knew a little bit about.
  • The fun and positive thing that eBay brings to Lori is the Facebook groups. There she meets some great people who were a big help in her eBay journey. And as a way to pay forward, she helps anyone she can and share anything she can.
  • Lori believes she has good eyes for finding things. She looks for something unusual and vintage. She does not find a lot of "holy grails", but she found several.
  • The best finds she ever has is the Victoria Secret Doll. It is 3 feet tall and 5 feet long. She bought it for $6 and she sold it for $400.
  • She loves to go to garage sales. She wakes up 6 am every Saturday and ready to roll.
  • She enjoys what she does. She can't wait to go to the next sale. She feels like she misses something if she sees online sales and did not get the items she wants.
  • She sells only the stuff that she finds and buys. She is not sure if she wants to sell for anyone else because she is too picky.
  • Lori has seen changes on eBay. And she feels that as a seller, you have to keep up with the changes. If you don't keep up with, you are going to sink.
  • She believes that the changes are trying to boost sellers.
  • Lori's sales right now are consistent and she is happy with that. She knows that she is not the biggest seller on eBay. Neither does she make a fortune. She is making enough to cover her bills. And she takes pride in that.
  • This June, after a 15-year long distance relationship, Lori will move to Virginia to live with her boyfriend and her little girl. She's hoping to make the transition as easy as possible with the least amount of downtime she can manage. Once settled and with more room, she plans to expand her eBay biz.
Advice, Tips, and Tricks
  • Lori does her eBay works first thing in the morning. If she has done her pictures the night before, then she will do her listings and shipping in the morning. By 1 pm, she is free to do the household chores like laundry, cooking, etc...She finds everything not easy, but she does her best she can.
  • She takes pictures of the same types of items. If she is doing the clothing, then she would do T-shirts or dresses. After taking pictures at once, she would sit down and list similar items at once too. Then she would move on to the next one.
  • She tries to do at least 10 items at a time to make it more manageable and less tiring. She does everything in small chunks to keep her focus.
  • Her goal is to list between 5 to 10 items a day as long as she is at home.
  • Generally, Lori does not run auctions. But she decided to draw up the 99 cent auction to clear out some old inventory. She is getting ready to move in June and she does not want to take the old stuff with her.
  • She stays away from auctions. But if Lori has some rare, hard to find, or "who knows what for" items, she would put those on the auction.
  • Her preference is Buy It Now with Best Offer. 75% to 80% of her sales are Best Offer sales.
Quotes
  • "I'm hardcore! I love to do thrifting!"
  • "eBay is not easy, but I love it. And it pays the bill!"
  • "It is the thrill of the hunt."
  • "When you find something that you know, that is a score!"
  • "I do not want to sit and complain because it would not change anything. I'd rather get out there and do what I need to do."
  • "You have to be able to make yourself do what you need to do."
  • "I don't want to be the biggest seller. But I want to be the best seller I can be."
  • "I keep my eyes open. I pay attention!"
  • "Only do the things that only you can do." - Jim Cockman
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May 16 2017

34mins

Play

Rank #8: 085: So You Wanna Sell On eBay - Chad Pagel

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Chad & Kimberly Pagel are treasure hunters who have been reselling for over 20 years. They are all about the hustle and have sold on eBay since the late 1990's. Their adventures have taken them all over and they share their knowledge and experiences on their YouTube channel Golden Finger Picker and are co-founders of the Facebook Group The Reseller Society with over 19,000 members. They are motivated by the treasure hunt as well as the networking with like minded people.

Interesting Notes
  • The couple originally comes from Indiana. Two years ago, they retired and went to Florida.
  • They are well known in Indiana as one who gives auctions. They have business cards and pass it out to people. They have built a good reputation. People were calling them to sell their stuff.
  • Kimberly has been picking and reselling longer than Chad had. She is now working on her master's degree. Every chance she gets, Kimberly and Chad do things together.
  • A few months ago, the couple decided to bring their strategy to Florida. They think it's high time to get their selves establish in their new community. They get their cards out there. And since then they never go to thrift stores anymore. They get phone calls every day from people selling their stuff.
  • Chad described a treasure hunter as somebody who is out, about looking for that next huge score.
  • He noticed that sellers become discouraged because they are looking at picking or treasure hunting with expectations that are too high. They see a lot of TV shows as to how these great things have been found. But, in all reality, resellers and treasure hunters live out of the bread and butter.
  • Earlier in the interview, Chad went to two towns and bought some gaming stuff. The gaming stuff is selling within hours he got it listed.
  • Chad usually starts his day shipping his stuff. Then he would list and goes out. Thereafter, he would meet up with some folks who are selling their items.
  • One of the rarest things Chad had found is the Beatles record called the Capitol Records Executive Cover. There are only three or four Chad knew have existed. He had his find authenticated by the world renowned Beatles experts, Perry Cox. His find is the first one that has ever been sold to the public market. It was banging $110,000. He took the risk and put in on public auction. It sold for $32,500.
  • Just recently, Chad bought 13 Wind Stone Dragons for $200. He listed it all on a Saturday. All but three were sold on a Sunday for $2500 worth of sales. That was because somebody got his card and somebody else knew the person selling the dragons.
  • For his dead stocks, Chad creates a Facebook or Craigslist post saying "Free! Come and get it for resellers." There is some stuff that he would donate.
  • Chad and Kim have been doing eBay for over 20 years, and they are still learning every single day.
  • Chad cited one of the bumps in eBay --- the defect system that hurts the sellers because they had no control. It was set up in a way that sellers lose control over their business. They didn't have the opportunity to give good customer service. The opportunity to take care of their customer was taken from them. Because all the buyer has to do is click a button and the seller is nailed if you are a good seller or not. Chad is glad that eBay has fixed it.
  • He hopes that eBay would work on the mass saturation of fake China stuff.
  • Chad is the co-founder of a Facebook Group called Resellers Society. It is one big place for learning. They do not allow somebody to sell stuff on the group. They do not allow a marketer to try to pitch new app. It's all about meeting like-minded people and helping each other.
  • When what they do now stop being fun, then they will stop. To the couple, it's all about life and fun. It's all about enjoying life. Their kids have grown up and this is their time. They are looking for more travels together. Their goal is to go out and make $30,000 a month on eBay.
Advice, Tips, and Tricks
  • You have to get yourself in the mindset of constantly moving forward.
  • Knowing something is worth comes with experience. If you are walking through a thrift store, it is the things that you don't recognize that you need to be looking into. Then take the time to check it out. When you check it out, it's in your data bank now and you will recognize it the next time.
  • If you want to network, get out of the thrift stores and meet people. Get your cards made and hand it everywhere. And word of mouth, news will spread.
  • You need to check the prices. Your profit is determined at the time of purchase, not when it sells. What is important is you decide what kind of money you would make before you buy it. You don't buy and hoped you would get this amount of bucks for. When you are just hoping, you are taking a huge risk. The key to making a good buy is minimizing your risk.
  • Before buying, you need to check the prices. You need to look to see what your competition is going to be as well as your completed listing.
  • Where you live is relative to the kind of items you are going to find to resell. You need to develop your own business and do it your own way. And take some pieces that are going to help you put in place your business.
  • How to become a picker?
    • 1. You need to have an alt for this stuff. You can learn how to pick. You can go out for sourcing for all day long. But if you are not selling the stuff, you are going to fill your house up.
    • 2. Grab some stuff around your house that you are not using anymore.
    • 3. Get your eBay account started and start selling this stuff on eBay.
    • 4. Learn how to do it.
    • 5. Get a little bit of a reputation. Work on getting a good feedback.
  • The best thing you can do as a reseller is sell anything and everything that will make you money.
  • Keep learning because you get to keep moving with the market.
Quotes
  • "What people believe to be true happens overnight. It just does not!"
  • "It's all about mindset. You are going to have setbacks. It's all about the learning process."
  • "It gets easier as you go."
  • "The key is learning from your mistakes."
  • "You've got to be able to learn it to grow from your mistakes."
  • "The key is not walking past something that is going to make you a huge profit."
  • "Your profit is made at the time of purchase."
  • "No matter what you do, in this particular time frame you are in, you are learning. Whether it is a mistake or a success. It is a constant learning process."
  • "The key to making a good buy is minimizing your risk."
  • "It pays off if you let people know you are a reseller."
  • "The market and everything is always changing. If you do not keep up with the market, you are in trouble."
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Oct 10 2016

39mins

Play

Rank #9: 071: So You Wanna Sell On eBay - Charlene Anderson

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Charlene started selling on eBay in 1998 and on Amazon in 2002,
and has grown her business from a $100 investment to a business
that grosses in the high-six figures, all without employees! Known
for her laser focus on wholesale sourcing before it was the cool
thing to do, Charlene brings organizational skills, business smarts
and enthusiasm to everything she does.

Interesting Notes
  • In 1984, Charlene has a brick and mortar store for yarns where
    she learned how to source her products. It is for people who knit
    and crochet and spun roll. But, yet, she shut the store down when
    she started spooling her time between Wyoming and Hawaii.
  • 3 years after closing her brick and mortar store, Charlene
    ventured to e-commerce. She is living in Hawaii then. She got back
    to her contacts, took a $100 and placed an order with somebody. She
    got the products and sold them. Since then she has kept building
    her e-commerce business.
  • At the time she started selling on eBay, pictures are not yet
    required in the listing. People could leave feedback for anybody,
    whether you have a transaction or not.
  • At those times, she had more time than money. So she put the
    time in to make her business grow. She became focused on sourcing
    good products. She does not have a lot of money so she cannot
    afford to make mistakes. She spends time in researching.
  • She has sold everything. From books to CDs, old hard drives
    (RAM), old computer mice and keyboards. Now, she sells more on arts
    and crafts. It is the field, she knows best.
  • She does everything in her business except bookkeeping. She
    outsources her bookkeeping because she hates doing it. It was like
    a torture to her.
  • The products she sells are all new. Those are from a
    manufacturer. In 95% of the cases, the manufacturer provides her
    the photos which are a huge time saver for her.
  • Charlene opted for a wholesale kind of sourcing her products to
    sell on eBay. There is only one thrift store in their town. The
    next one is 100 miles away. Garage sales don't exist except for May
    and July. If she'll hunt in a garage sale or a thrift store, her
    business will not progress.
  • Her advantages of selling new products: 1. She can do away with
    taking photos which can be difficult to learn the pro way, and a
    bit frustrating. 2. She can get listed faster. 3. With ease, she
    can replenish items from the manufacturer.
  • She does a lot of reviews, articles, and blog posts about her
    products. So, if people look for them, they will look for her eBay
    store. This is her secret in driving traffic to her eBay
    store.
  • She gives 100% free shipping. The shipping does not come out of
    her pocket. She build sthe shipping cost in the price. It is also
    an incentive to the buyer because they usually do not want to
    figure out how much will it cost them. They want fast, simple and
    easy sale.
  • She does not practice auction because she has replenishable
    items.
  • She got 100% feedback. Her secret? 1. She treats her customers
    the way she wants to be treated. 2. She ships products on the same
    day. 3. She is accurate in her product description. 4. She allows a
    return and give the money back to the customers. 5. She identifies
    problems so it won't happen again on the next batches.
  • Last February, she went to a trade show to coach 6 people who
    have not been in a trade show. She helped them navigate the whole
    trade show thing so they can learn it and have confidence. She was
    amazed that the 6 people get interested in 6 different niches, 6
    different products. It showed there is a wide range of interest and
    products people might sell.
  • Charlene goes to trade shows too to find the latest stuff that
    is coming in. In fact, she has got a new line of products in
    Germany that she has never seen anywhere.
  • What motivates her to keep going on her business? That is,
    being able to travel. She wants to earn enough money to travel
    because it is the most favorite thing she wants to do.
  • Charlene's great advice to sellers: 1. Do research no matter
    what you are selling. 2. Know the brands that are in your field. 3.
    Know the people who would buy your products. 4. Sell something that
    at least you enjoy looking at, handling and thinking about. 5. Be
    consistent in listing your products. 6. Look into yourself and ask,
    "what motivates me?". If you don't love it and your heart is not on
    it, don't do it. If it keeps you going, then use it as motivation
    for the times when things are not going too well.
Quotes
  • "You can see the possibilities if you are willing."
  • "It (eBay) is doable. It really is."
  • "It takes steady growth. It takes focus. It takes a lot of
    work."
  • "The thrill of learning can really motivate you too if you are
    interested in what you are learning."
  • "You can do well in pretty much any category on eBay."
  • "Treat your customers well and you will make sales even if
    other people are selling the same stuff."
  • "It's hard to maintain. It's a lot of work. But if you love
    doing it, it's possible!"
  • "You can't put all your eggs in one basket."
  • "Mean, nasty people, and people trying to scam you are the
    shoplifters in the online world."
  • "Once you decide to do it (eBay), treat it as a business. You
    made a commitment to your customers when you take their
    money."
  • "Treat it seriously. Do your job! And your job is to list
    products, sell products, ship products. Then you'll be
    successful."
  • "Stumbling blocks come up in any kind of business. The litmus
    test is: are you willing to work on fixing those? Or are you going
    to give up?"
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May 02 2016

38mins

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Rank #10: 148: Amazing eBay Sourcing and Pricing Strategies To Try Now - Jason Deason

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Jason has been an eBay seller for 10 years. He deals mainly in the used clothing market, but is also looking to expand into shoes and hard goods. He has applied a sourcing strategy that increases his average sale price and a sell-through rate on his eBay store, and he would love to share his experiences and strategies with us today!

Interesting Notes
  • Jason had his first eBay store in 2008 but let it go after two years. He started a new one in 2010 and continues to operate until now.
  • He uses an eBay App called Price Spectre. The App enables him to set a pricing rule and release his items every 30 days. The prices continue to drop until it reaches the floor price.
  • He goes sourcing 3 days in a row. He sources his items from thrift stores. His average cost is $5.50. He tries to stay with items that have an average of $30 or better.
  • He also sources in Goodwill bins 20 minutes away from him. A month ago, he picked up a pair of Men's Nocona boots made of an Anteater. He bought it for $2 and sold for $250 within one hour he puts it on eBay.
  • He still looks at things up when he is in the thrift store. But there are also items that he picks up without doing research. In fact, a day before the interview, he found two pairs of Brioni Men's Dress Pants. He did not take time to look it up. He bought it right away.
  • There is a Post Office in their area that is open until 11 PM on weeknights. He ships his packages in the evening. That way he can ship out on the same day.
  • He does everything in his eBay business. His wife helps with shipping and in keeping track of the finances of the business.
  • His motto is "Do as little work as possible until the item sells". And so, he keeps his items hanging until it sells. Keeping the items hang proves to be a lot easier to find when there are questions.
  • It takes more time shipping daily because he has to pull the items down, fold it and pack it up. But Jason would rather take some time after an item sells than before it sells.
  • He keeps his store symmetrical to make it neat, clean and less garage looking.
  • His photos are point and shoot photo. He does not do Photoshop work. He uses a lighting kit. He likes a wooden background more than a white one.
  • He can list 70 items in one day. There are days when he does not list anything at all but just in the store making some changes in the pricing.
  • As a reseller of used goods, his favorite part is the adventure. It is looking for the items that are worth more money.
  • Jason recently started on shoes. He noticed that certain shoes have a much better resell price than a lot of clothing.
  • He follows Tino the Sole Advisor in YouTube. Tino has over 3,000 active listings of shoes. He sells those anywhere from $500 to $1000 in shoes every single day.
  • He has been in the niche of clothing that he feels like there is more to have. He wants to expand his horizon and take on hard goods. Hard Goods are electronics, toys, and things that are not in the clothing and shoe category.
  • The majority of the thrift store has clothing. But there are also shoes and electronics section. When he is in the thrift store, he would look at everything as he walks by and does his research on his phone.
  • One winter, he saw a women's cardigan made by a brand Barefoot Dreams. He had never heard of the brand before. He was looking through the cardigan, felt the fabric heavy and well made. He looked it up and it was selling for $70 to $80. He bought it right away. From there, he knew that Barefoot Dreams is a brand to pick up anytime he sees it.
  • The cheapest thing he ever bought and sold high is a Ralph Lauren turtleneck sweatshirt. To him, it is the ugliest thing in the world. He picked it up for $4 and sold it for $325.
  • The other day, he went to a pawn shop and picked up two used Samsung Galaxy Camera 2. Each is worth $315. He picked both for $315. He kept one and sold the other one.
  • Jason's average sales price is below $30. He wants to replace a lot of the items he has now with higher margin items. He wants to get to the point where he will be spending $100 on an item for a hope of a return of $200+. He wants to invest more in the products he sells to get a larger profit margin. And the only way he can do it is to educate himself on the different avenues of sourcing.
Advice, Tips, and Tricks
  • Jason prices his items at the peak of the market. He uses an eBay app called Price Spectre. Through the app, he sets his items to decrease the price by 1% of the previous day's price. He notes the decrease in the item listing description. This informs the buyers that the price will automatically decrease by 1% daily. He noticed that 40% to 60% of his active items start getting watchers. Once the item reaches the price point that the buyer is happy with, the buyer buys it.
  • He sets a floor price for his items. Once the price drop reaches the floor price, Jason starts sending his items to auction every 7 days. Then, he would drop the price to a dollar past the floor until the item is either sold or goes to a donation.
  • Jason lists his items by batches of 25 or 30 of the same categories. For example, he would lay all pants flat and take pictures. Then, he would take the measurement and write it down on a cheat sheet. He will then sit down and list one by one.
  • He assigns an SKU number for every item. He keeps everything hanging in numerical order by SKU until items sell. He has 10 industrial grade clothing racks in his shop building.
  • In the season when his sales slow down, he combats it by sourcing higher dollar items. It is less time listing and more time looking for things that are more valuable than his average $20 to $25 items.
  • Listing 10 items in a day that is worth $50 or better beat the heck out of listing 30 items in a day worth $20.
  • Explore in the different area of the thrift store to find things to resell. Have your smartphone with you and look at everything as you walk by. Then start to look things up. It will amaze you to see items that are worth much money. Doing so, you increase your brain capacity on what to buy and what brands to look up for.
  • He is not scared to drop a $50 on one item if the completed listings show that the item has a high sell-through rate.
  • When sourcing, he looks into the active and sold items to determine the sell-through rate on a monthly basis. He tries to stick at around 30% to 40%. This means that in a span of three months, he will be able to sell his items. With this practice, he noticed that he is selling 40% of his total stock every single month.
Q and A
  • Question: Is there a time where trends get old and no one would sell it anymore because people want something different?
  • Answer: Jason noticed that clothing trends differ from seasonality. Summer clothing does not bring in more money and profit as much as pants and winter clothing do. So, when it comes to summer stuff, he would prefer to search for a particular brand and size. He would lock those up in two or four pieces to give him a higher return.
Quotes
  • "Even if something two years ago was selling for $30, it does not mean that it is now."
  • "I would rather take some time after an item sells than before it sells."
  • "Do as little work as possible until the item sells."
  • "Sometimes, you need to forget about what it is sold for in the past and make a quick sale."
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Jun 26 2018

33mins

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Rank #11: 093: So You Wanna Sell On eBay - Gabriel Sharp

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Gabriel Sharp is 38 year old entrepreneur and eBay reseller. Gabe is an eBay Top Rated Seller and Powerseller with a desire to help others succeed on the platform.

Interesting Notes
  • Gabe used to work as a bartender in a restaurant for 20 years. He started working when he was 16 years old.
  • He loves to sell, so he started out with drop shipping. He moved his way up from there.
  • 7 years ago, Gabe has been successful in running a store with a partner. He reached a point where he considered it full time. One day, he woke up with a feeling that he would not want to work at his job anymore. He called his employer and informed that he is not going back to work anymore.
  • Gabe took a chance and it worked out. Now he sells on eBay, Amazon FBA, and Etsy.
  • He is buying and selling for over a decade. He also does online marketing, social media management, and drop shipping.
  • Drop shipping is working as a middleman. You copy and paste pictures and descriptions from your actual wholesaler. You sell it for your price so you can make a profit. You order from the company and when the order is placed, the company ships it directly to your customer.
  • Drop shippers use MAP (Minimum Advertised Price).
  • High-converting niche products work well for him.
  • Drop shipping is a good way to get an entry level position in starting a business. You just have to find a really good drop shipper.
  • Right now, Gabe is into basic buying and selling of T-shirts. People always focus on things that they could put a high dollar price. But you can get 20 T-shirts that can give you $15 a piece on.
  • He sells crazy western shirts. He just sold 3 Wrangler shirts 30 minutes before the interview.
  • He also sells vintage and concerts T-shirts. The concert shirts from 1990's are already vintage. It can give you $40 to $50.
  • He also buys and sells jeans. There are a lot of people trying to get the hand on jeans on eBay. But, not every single pair of 7 for all mankind jeans is going to sell for you on eBay. You've got to know what styles you are looking for. If you know the specific styles that you are looking for, it would sell at 2 to 3 days.
  • Gabe used to buy high dollar jeans for his self. He is a fashionable guy. He spent years of studying and learning authentic jeans. He would watch the trends and sold listings. He would jot down everything that he sold. He would see what selling the most in all those lines.
  • Now, when he hits the Thrift stores, he knows what he is looking for. And if he knows it won't sell within 30 days, he left it on the racks.
  • Gabe pointed out that bigger sizes do sell better and give quicker conversions.
  • He has an inventory system going wherein he knows where to find the items when he made a sale.
  • He does not have a huge storage room for the inventory that he has. He uses instead a storage unit and put it together.
  • He uses the basic skills in numbering his jeans and shirts. He keeps them labeled to know where they are at. It makes things a lot quicker for him when he is shipping the orders.
  • He ships using USPS Priority Mail. Priority mail is interesting because anything that can fit in the box cost only a flat rate.
  • Gabe has other accounts that he works with partners. Listing and sourcing can be time-consuming. But, he has specific sales set up in the Salvation Army. He knows exactly where he goes on the store. He can sift through the entire store in less than an hour.
  • He sells a lot of merchandise using eBay's Basic Listing.
  • He does everything on the phone. He lists 50 items a week. His goal it to sell at least 30- 40 items. If after 30days the items are not sold, he puts the items on auction and blows it out.
  • He is doing solo on eBay and FBA for 4 years already.
  • His awesome wife stood behind him the entire time. She works as a content writer. She writes an article for his website.
  • He wants to get back to designing T-Shirts. He is looking to expand on the private label products for Amazon FBA. He is looking for a survival niche.
Advice, Tips, and Tricks
  • 1. Learn what you are going to sell.
  • 2. Never underestimate how difficult this business is.
  • To handle a negative feedback, Gabe message the buyer and ask if there is something he can do to correct the situation. There were times that he gave a full refund without ever getting the return. Gabe tells a buyer that he can keep the item. Gabe will still give the refund and request the buyer to alter the feedback. Then he will send the buyer the revision request form.
  • Sometimes, we face a decision that is going to alter our life path. You have to lay it down in front of you. Am I going to take this risk? Is it worth to follow my dreams? Should I pursue this, or stay on the safe route? And when that moment comes, you have to make a decision whether you have the support or not.
Quotes
  • "It's amazing how money can be a motivator to learn." - Ron LaBeau
  • "You got to know what stuff you are looking for."
  • "If you are going to dream, you have to follow it if that is what you want to do."
  • "You are your own person. You can't allow other people to alter your life path, no matter who they are."
  • "Failures are a part of this (eBay) business."
  • "Feedback on eBay is golden. Your 100% feedback is the best thing you can do for yourself." - Ron LaBeau
  • "If you are making money, the fees would not hurt you."
  • "The easy way around is to sell some products in your house."
  • "Online sales is the new frontier business."
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Jan 23 2017

34mins

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Rank #12: 094: So You Wanna Sell On eBay - Cyndi Zlotow

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Cyndi is a long time seller with over 15 years of experience. She and her husband now sell on eBay as their sole source of income. Last year they did just shy of a quarter of a million dollars in sales and today, she is here with us.

Interesting Notes
  • Cyndi needed a way to stay home to take care of their third child who was very sick.
  • She heard eBay from her Dad. The formula "stuff + eBay = Money" formed in her mind. They had stuff in their house. They had a digital camera. They needed money. And so Cyndi tried eBay.
  • It was the time when most items on eBay are on Auctions and pictures taken need to be developed and scan to get listed.
  • Most of the items they sell now on eBay are clothing. They have started to do more estate files. They bought a Disney collector's estate in the fall. Now, they buy a thousand CDs because they've got a great deal.
  • She has 253 CDs in stock right now.
  • Cyndi's husband, Matt, is the creative one. So, he takes care of the photography task. While Cyndi does all the data entries and numbers.
  • They source from stores. They do some estate and networks to get access to collections.
  • When they got their products, they sort it out. Matt would take pictures. They both do the measurements together.
  • They work by batch. For example, Matt takes pictures of all shirts, all at once. Then Cyndi does the listing of all shirts until all shirts are done. Then, they move on to another category.
  • If they have items that they need to research, they research it all at the same time.
  • By doing in batch, there is no slowing down. There is no stopping. It's bang, bang, bang.
  • They have a 2-car garage where they convert into warehouse space. They are connoisseurs of rubber made bins.
  • They ship out 800 to 1,000 items a month.
  • They wake up early every morning. So that everything that has sold the day before and until 4AM gets shipped out that day. They make it a point that they finish their shipping needs before their kids go to school at 7AM.
  • Cyndi likes to have mixed pricing. There are some items that sell better on Auctions. When you have an item that has a high sell through rate, go to the sold items listing. Then look at the difference between the number of completed items versus the number of items sold.
  • High Sell Through Rate is an item that is going to do well at Auction. There is a market for it. It is sold on a regular basis. A lot of people are buying it.
  • Matt used to have a corporate position. They never thought they would both work full-time on eBay. But Matt hated commuting at least an hour each way every day. He hated that he is not seeing their kids. And so, as Cyndi's business keeps on growing, Matt left his corporate job. They took the risk and rolled the dice.
  • Today, they work on their eBay business on regular work hours during the day.
  • They stick to what they sell now because of the storage. Cyndi would love to get into vintage furniture or paintings that there's a lot of money and they passed up. They do not have a room for it.
  • Cyndi always wants to expand, to grow, and to hit the next level. She wants to diversify more. She does not want to be in clothing only. But, she looks into a product line that is easy to store and ship like CDs.
Advice, Tips, and Tricks
  • They use bins to store their items. Every item goes into a specific bin.
  • They label their items using a letter and a number combination at the end of each item title. The said combination coincides with the bin that the item is in. So when the fresh photo shirt sells, she will look into her sold list in the morning to see what needs to ship out. So if it's an A1, she looks into the bin of A1.
  • On pricing their items, Cyndi would check on the list of completely sold. She tries to gauge at on that. But when she finds that odd and one of a kind item, she would look at Terapeak.
  • For a person who does not have an eBay experience, you can have a trial. Or you can put the item up on Auction and let the market decide.
  • Completed Sales Listing shows you everything. It shows you the unsold items and the sold items. Take a note of how many are there. Then click on sold listings. It will be going to show you the ones that are sold. If you can see that most of them are selling then you know that you are okay to go to Auction. But, if you've got only 10% that sells, and you put the item on auction, chances are it is going to sell on the opening bid. It does not mean that it is a bad item. It means that people are not clamouring for it today. So, you can't get a bid anymore. That is the item that you have to put in Buy It Now and wait for that one buyer to come in and buy it. It is still a great item. You have to use a different marketing strategy.
  • When you are in the thrift store looking for items to sell, you should ask yourself: "where do I leave money behind?". That way, you will know what to buy.
  • CDs are always easy to list on eBay. You scan on the barcode. You can do it on your phone in just 10 seconds. CDs are easy to store and easy to ship.
Quotes
  • "You are always trying to learn a new product, a new category where you can grow."
  • "In order to ship out many, you have to be listing more."
  • "Anything that you can do. That is where positive motion is going to be faster than switching from one item to the next."
  • "You have to look at the constraints of your life."
  • "eBay is not rocket science. It is hard work. It is not awful. We enjoy it!"
  • "You just have to do what you need to do."
  • "If eBay is like a full-time job then treat it as a full-time job."
  • "eBay can absolutely be done! You can do this! It is just about how much work do you want to put in!"
  • "Figure out what you are best at!"
  • "Find the things that you are good at. And if you can't, but you have somebody else, then let that somebody does the things that he/she is good at."
  • "The more you list, the more you sell. eBay is a number game!"
  • "You only live once. And the kids, they are going to be little once. You only get one shot. So, roll the dice and see!"
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Jan 30 2017

35mins

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Rank #13: 157: How To Hustle & Grow Your eBay Store - Robert Courtemanche

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Robert started his resale journey at the age of 8 years old that moved quickly into sports cards which gave him the knowledge to get to where he is at now. Today, he is a jack of all trades and expert in making money out of nothing.

Interesting Notes
  • Rob's reselling journey started when he was in grade school. He saw a bunch of kids who were members of a certain school club selling Blow Pops. He told himself that he wanted to do the same even if he is not a club member.
  • With his mom, who had a membership at the Smart & Final Supermarket, he bought three boxes of Blow Pops. He was able to pay his mom and had some money left to buy another box.
  • He kept on turning his profit so he could use the money to play the Star Wars games.
  • Then came along the Garbage Pail Kids, a series of sticker trading cards. He wanted to have it too, but he did not know how to get them. That was when he started doing the hustling. One day when he exchanged a dollar for a quarter, he saw the cards and bought his first pack. He started trading with the other kids. Little by little, it grew up and pushed him into sports cards.
  • The first big collection he got was from his brother in law. It was a big photo album full of cards from 1968 to 1973 of all sports.
  • When he was growing up, Ken Griffey, Jr. and Bo Jackson, are the hottest players. He would trade their cards price for price or player for player. He would trade the 1973 cards for a $5 Ken Griffey, Jr. rookie cards.
  • He attended card shows, started to buy sports promo cards, and became smarter. He would buy the promo cards for 50 cents or $1 each and sell it for $10 or $20 each. The kids in their neighborhood thought that his promo cards are all unique. So, they traded their good cards with his promo cards. Some traded their bike, shoes, and other things.
  • Rob started selling the things traded with him. He would put the bikes and other stuff in his parents' yard sales. Little by little he evolved and moved on to test everything that would sell.
  • He started selling on eBay in 2000. After two years, he closed it down because of a feedback fight. He had more negative feedback than he wished to have because of the fighting. When he closed, he started to get more responsible. He had a full-time job then. He did the same hustles on a part-time basis. He made mistakes along the way. But his knowledge grew.
  • Rob considers himself a master of making money out of nothing. There are so many things that people disregard or throw away. But with Rob, he thinks and sees the worth of money of a thing and resell it.
  • He does not have a particular day dedicated to sourcing out. He can buy one product and gets 20 products out of that one. When online auctions pop up, he will hit those up as long as it is in within his local area.
  • The weirdest thing he ever bought and sold on eBay is false teeth. It was part of the $150 worth of truckload from an estate sale. He put the false teeth on eBay and it flies as high as $80. Another pair is sold for $100.
  • He follows a good workflow. He has a designated place where he takes pictures of his items. Behind it is a spot where he measures, scales and weighs the items. Next to it is a spot where he has his computer and does the listing. Everything is listed in one sitting. At nighttime, he would check YouTube videos. He wants to see what everyone is doing and see if he can help anybody who is struggling on eBay.
  • He sees a lot of people struggling with learning eBay. eBay is not that hard or difficult. People are often confused on how to do it and over think. This is because they listen to a lot of people who teach how to sell on eBay.
  • There are issues and negative things on eBay. But these are a small price to pay for what eBay allows a seller. Rob thinks that eBay is the only platform where a seller can virtually sell almost anything as long as it is not going to be a hazard to the customer.
  • Rob has two stores; both subscribed to a Premium Store.
  • One of his stores has got more feedback than the other. His goal is to grow his small store and dedicate a theme to it. He will convert his 19th Vintage Store into a High-Quality/Auction Store. He knows so much stuff that it is hard to pass it off when he knows it's going to make money. With the items that may not be of high quality, he will put it on auction and see what it do. If the items do not sell, then he will put it on the yard sale pile and do a yard sale.
  • He also wants to have a third store that would sell high-end stuff like furniture, arts, and other high-end stuff.
  • Rob thinks that eBay is moving in the right direction as far as growth. He thinks that most people over analyze the whole eBay algorithm. So, Rob and his wife work on a Reselling Facebook Page for people who will come and get help. They are strong believers in trying to help people for free.
Advice, Tips, and Tricks
  • The two biggest sellers on eBay are Items of Nostalgia and Items of Necessity. Items of Necessity are king over everything. Everybody needs clothes. But nobody needs a branded one. You can go to Walmart and get a shirt. To some, a car is an item of necessity. But if there is a bus line where you live, it is not really a necessity. Diesel parts are more of a need than a want as opposed to car parts.
  • Rob does not single out any particular place. He learned that there is money everywhere. If you just go to thrift stores, you just find thrift store stuff. If you just go to auctions, you will just find auction stuff. Do not be afraid to try anything. It is part of learning. With the cell phone, you can look things up, wherever you are.
  • The best way to grow a store is to put anything and everything into it. You will attract a lot more eyes instead of those who are only looking for clothing or looking for parts. So if you have cards, clothes, hats, comics, parts, etc...all sorts of people will come in and check out your store. These people are all potential buyers. Then grow your feedback and credibility.
  • The advantages of having an eBay store:

1. You get better results as far as the views.

2. You can put a name to your business instead of being a person. A store conveys a message that you are serious and credible to deal with.

3. You can do sales promotion.

  • The best thing to do before you get on eBay is to start looking for stuff around your house. Then try to sell the stuff locally first to get capital. You may not have stuff that is worth selling on eBay but would sell in a local market. When you have the capital, do your research and source stuff for eBay and list it.
  • You need to get the feel for buying and reselling before you try to quit your job.
  • You need to build your store and list your items. Make sure that you are on top of everything, doing it 100%.
  • The goal is not to have all the stuff for people to get, but to get good stuff for people to buy.
Quotes
  • "I mastered making money out of nothing!"
  • "The two biggest sellers on eBay are items of nostalgia and items of necessity."
  • "There is money everywhere."
  • "The best way to grow a store is to put anything and everything into it."
  • "The goal is to get good stuff for them (customers) to buy."
  • "Everything out there has a value. It depends on where you price it and where you sell it."
  • "I know nothing about art but I know enough to buy art."
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Sep 11 2018

33mins

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Rank #14: 162: He Hates Thrift Stores! Discover Where He Sources - Dominic Carone

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Dominic Carone began selling on eBay in 2000 to make some extra money in graduate school. He currently runs the Prime Time Treasure eBay Store, which specializes in the sale of comic books, toys, books, pop culture items, clothes, and all things vintage and collectible.

Interesting Notes
  • Dominic is not a Thrifter. In Central New York, where he lives, thrift stores have higher prices compared to the garage, rummage, and estate sales. So, he stays away from thrift stores. He explained it further on his YouTube video entitled, "Why I Hate Going To Thrift Store".
  • He goes to garage sales, but he gets most of his eBay items from estate sales.
  • Dominic used to go to a Swap Shop in Florida. It is a huge outdoor flea market. Every weekend, he and his wife would go down the aisle. Back then there was no eBay app. So, one has to develop an eye for things. Sometimes they made mistakes. Sometimes they made big scores. That is how he started his reselling business and did it for a few years.
  • Then, he focused on his career outside of reselling. A few years ago, he got back again with reselling comic books. He watched a lot of other YouTubers and started to diversify his content. Now, his eBay store sells pretty much anything that is vintage and collectible. He hits all the categories.
  • Dominic runs his reselling business alone. His wife helps him, now and then, in some aspects to get more sales as he continues to grow and develop. He has two kids who once in a while come with him to the sales. His daughter who is fourteen has developed an eye for things. When she finds something, she will go to another room and bring things back to him. One time, she found a Kitchen Witch with the original tag on it. They got it for 50 cents and sold it within two days for $70.
  • He taught his kids how to negotiate with people and how to negotiate money. One time, his son who is thirteen, go up to someone independently and try to negotiate on some action figures.
  • Most people, especially in the Amazon Prime area expect free shipping. So, Dominic does free shipping on everything. This way, he maximizes the number of potential buyers who are going to see his items. People who search for items to buy would filter out based on whether there is free shipping.
  • Meanwhile, he keeps the Best Offer as an option. He is less flexible with the price in the beginning. But, as time goes on and the items are not sold, he becomes more flexible.
  • Dominic almost has two full-time jobs. He works full-time as a Board Certified Neuro Psychologist in a hospital. That is his regular full-time job. Around that, he tries to work on his reselling business. He is busy every day trying to fit in his regular work, reselling, family time and some other stuff.
  • Now, he is more focus on Q4. He wants to have a lot of items up and listed for the people.
  • One of the unique things that he found and sold on eBay is an old wrestling show poster from 1989. It is an advertisement for the championship match of Ric Flair. He did his research and saw that it was selling for $400 in the auction. After putting it on the auction, he received offers of $100 and $250. He took it as a red flag that it would sell higher and it did.
  • Dominic also loves to do Metal Detecting. It is like to reselling because he gets to go out and hunt for something. He also uses strategies to detect where something valuable might be. Sometimes he scores big and sometimes he does not.
  • He found something out of metal detecting. It was a fixture in a ceiling of an old ballroom that fits a glass lamp. It was from early 1900. He found the piece buried in the park's ground. He had it appraised to be worth $135. He could sell it on eBay if he wants to.
  • At the beginning of 2017, his goal is to develop the Facebook Group and a YouTube channel. He succeeded in doing it.
  • He now runs the Facebook Group called Reselling Resource Center. He created the group ten months ago and now has 3,000 members. It aims to help other resellers succeed by passing on tips and tricks. He allows people to post links to videos that they feel can be helpful. He also has posts of the "Beyond the Look Out Item of the Day" (BOLO). He provides a lot of detailed price information about the BOLOs. This way, people could learn about the items that are available and good to sell.
  • His YouTube channel is Prime Time Treasure with 1100 subscribers. It has 225 videos dedicated to helping people grow in their reselling business.
  • Right now, his focus is on developing a more efficient system for storage at his house where he runs his business. He does not plan to take a warehouse because he has a regular full-time job which he cannot give up. So, he is finding ways on how to work efficiently at his house.
  • And if things would go further, his wife will take a more active role in his reselling business.
Advice, Tips, and Tricks
  • Get to know the people and cities in your area. Certain cities are much more expensive than others. Certain estate sales dealers are much pricey than others. But there are some that are reasonable. Figure it out real fast and stick with the ones who give you good deals.
  • Subscribe to the email list of the estate sales dealers you are loyal to. This way you can get updates on the schedule of the next estate sales. Dealers would send pictures so you can preview on it and make a decision if that is something you want to go to.
  • He does research on the "completed sold" and see what things did sell in the last 60 days. He would also see what the current competition is if there is competition for. Then, he will price his items accordingly. He does not price his items lower than somebody who had the item in bad condition. Nor does he price it lower than another seller who has a bad reputation.
  • He has 100% positive feedback. So if someone else has a 95% feedback, he will not price his item lower than that person because that will scare a lot of potential buyers away. He would price his item relative to that taking into consideration what it is previously sold for in the last 60 days.
  • He works the shipping fee into the price. He makes sure that he has the time to source his items low enough. This way, he could sell far high enough no matter what the price will come up with shipping.
  • For items that he feels he is going to lose money, he takes it off and bundles it with another item.
Quotes
  • "You have to go to the right places."
  • "If you want to be successful, you have to find a way to put the time in."
  • "You have to make a sacrifice, something somewhere, if you have a full-time job and you want to make eBay work."
  • "eBay is more lucrative for me than metal detecting."
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Oct 30 2018

29mins

Play

Rank #15: 114: So You Wanna Sell On eBay - Ellen Lin

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Ellen Lin is a 7-figure entrepreneur, author, and a bilingual e-Commerce coach who has coached over 350 clients from 12 different countries. She worked with one of the original sharks from the TV show Shark Tank, Kevin Harrington’s As Seen On TV. She has worked with Fortune 500 companies like Electronic Arts. Her core mission is to use her knowledge in e-Commerce to teach and empower others so everyone can create the lifestyle they want by selling online using her success story of building a million dollar e-commerce store with $600 in just 4 years.

Interesting Notes
  • Ellen speaks 3 languages and covers pretty much all the marketplaces.
  • She considers e-Commerce as a large-scale thing because she sells on eBay and Amazon. She believes that e-Commerce is a global thing, not just one marketplace.
  • She sells in the United States, Europe, Japan, and South East Asia including Thailand.
  • She is into private labeling --- she buys cheap stocks in Asia and brings the inventories back to the United States. She then put the products online via eBay or Amazon and sell them at a higher price.
  • The products she bought in Asia become her own brand. She advertises the products as products of her own brand.
  • Before selling online, Ellen was a video game artist. She made 21st-century video games which were used in the PlayStation and Nintendo. She started making video games after she graduated in 2005.
  • When the economy crashed in 2009, Ellen got laid off. She became jobless and did not know what to do. She had a lot of friends doing e-Commerce and were selling clothing. She thought to herself that she would try e-Commerce because that is what everyone else is doing.
  • In 2011, Ellen took a trip to Taiwan and spent $600 for her products. She put all the products in her luggage, goes back to the United States, and start selling from her garage. She also put her products on eBay and that is when she got started selling online.
  • Before going to Taiwan, she found suppliers online. She emailed them before she went there.
  • Before, when she tries to get a new supplier, she would go to the place and meet the person so that the supplier would give her the cheapest price.
  • Today, she already established a company that allows her to sell their stuff. Instead of her asking the company to buy their stuff, now the company is asking her to come and sell their stuff.
  • Ellen started everything from her garage. Her business started to grow and she figured it out that she cannot do it all by herself. So she hired a guy to come to her warehouse to work. When her garage outgrew, she moved from her garage to 1,400 sq. ft. warehouse. That is her first warehouse.
  • Her business kept growing and she hired another person. She outgrew again and had to move to another warehouse. She moved to 3,000 sq. ft. warehouse and 5,000 sq. ft. warehouse.
  • Today, she has 10,000 sq. ft. warehouse and 8 employees. It happened over time in the period of 6 years.
  • Last year, 2016, Ellen got an email saying, "Kevin Harrington is inviting you to do a video campaign with them!" She responded with a YES. They agreed to do a video content together. So she sent Kevin Harrington her products, took a video shoot like a 60-seconds commercial, and put it on TV Air.
  • She found Dropshipping not fun for her because she does not get to promote her own brand. She wants to sell a product under her international brand.
  • Today, Ellen is running 2 businesses. One is her e-Commerce business and the other is her Coaching business. She keeps everything under 40-hour schedule.
  • Monday to Wednesday, she stays in her office for her e-Commerce business. She gives 100% focus on that.
  • Thursday to Friday, she works from home for her Coaching business. She coaches people how to become successful in e-Commerce.
  • Ellen believes that even though it is crucial to put in extra time, at the end, it is about the balance life that one wants to have through entrepreneurship.
  • She puts all her work in Google calendar. She also has an Apple watch. This way, she gets to know what's her next appointment is on her phone as well as on her watch.
  • To someone new on selling online, Ellen's one advice is: Hurry and Get a Mentor. Having a mentor is the fastest way to succeed. It will save you a lot of time.
  • Ellen finds her mentor through Facebook Ads. She finds her students/mentees as well through Facebook Ads.
  • Her students are people who want to reach financial freedom. Those who don't have experience and yet were able to generate. She communicates in English or Chinese with her students.
  • She has a student with no experience in e-Commerce. After 6 months, he is now generating 50,000USD per month.
  • Ellen and David Kosciusko, the Podcast's guest for episode 89, met at Tai Lopez's house last year. They were both teaching e-Commerce. They shared experiences and ideas. Last August 13, 2017, they hosted an event called Mastermind Lunch in San Francisco.
  • In the Mastermind, they talked about what is new in the e-Commerce this month. They went around in circles and have each person talked about their biggest struggle. Sometimes, Ellen solved it from there by giving her opinion. At other times, the other attendees who knew the answer to the questions jumped in and answer.
  • Mastermind is solving each other's problem.
  • Ellen's mission is to help more people reach financial freedom through her coaching program. That is her main focus now.
  • Currently, she is running a 2-hour e-Commerce FREE training webinar. To join, go to ellenpro.com/freetraining
Quotes
  • "e-Commerce is a global thing, not just one marketplace."
  • "People management is the hardest thing ever in entrepreneurship."
  • "Hurry and get a mentor!"
  • "It takes time to find good people."
Tools
  • Google Calendar
  • Apple Watch
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Aug 22 2017

29mins

Play

Rank #16: 147: 3 Types of Things To Sell On eBay - Jim Bennett

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Jim is a father to 3 boys and husband to his beautiful wife Ashlee who also helps with the business. He works eBay full time and is most recently known as the Ordinary Seller on YouTube since he is the guy just trying to pay his bills.

Interesting Notes
  • Jim used to work at Horizon, a cable wireless corporation. He also worked as a salesman in a company that sold custom printed magnets and pens. But he decided that the two jobs were not for him. He felt he needed to do something on his own.
  • He realized that he knew how to flip, to buy cheap items and sell it for more than what he pays for. It was his father who was a garbage man who introduced him into reselling. He was 12 years old when he started reselling. His father would pick trash and take it home. Once a month they would go to the flea market and sell the trash.
  • And so Jim decided to go for reselling and never looked back.
  • Jim and his wife, Ashlee, sell on eBay and Amazon. Jim manages eBay while Ashlee manages Amazon. Together, they do it full-time for five years.
  • When Jim first started, he got into Facebook groups and watched YouTube videos. He noticed that there were more people asking questions than answering them. The desire to share his information and help people grew in his heart. So he created his own YouTube channel, the Ordinary Seller.
  • He takes videos in thrift stores and yard sales. He also does sales update videos where he shows people what he is selling. He also does shipping videos where he shows people how he ships his products.
  • He used to take videos using his smartphone. But he realized that he also needs his smartphone to do research while sourcing. So, he bought a Go Pro type camera and now takes videos using it.
  • Jim is not one who plans his day. He would start every day fresh and go nuts with it. Each morning when he wakes up, he would ask himself what he needs to do. If he thinks he needs to go to a thrift store because he has not been there for three months, then he would go.
  • He works in their garage. He would buy his stuff, take it home, and sort it out. The good stuff goes to his back table which is close to where he takes pictures. After taking the pictures, he would stock his stuff on the shelves. When something sells, he would pick it up from the shelf, pack it up and place it in the bin ready for pick up by the mailman.
  • He works as efficiently as he can. His wife helps him handle his inventory. He makes sure that he has no death pile.
  • Every year, Jim takes his family out of the country for a vacation. They would go for a cruise for 7 to 10 days. This year they will have their vacation in October.
  • The beauty about doing eBay is you don't have to ask to go on a vacation. You just have to plan and prepare for it. Jim and Ashlee make sure that they have a good saleable inventory a few months before their vacation. They also save to take the time off. They would put their eBay store on vacation mode and extend their handling time.
  • Jim's son who is 14 years old started doing eBay. Jim set up a store for him where his son can list with 10 items.
  • eBay has a starter store program. A seller can have up to 100 listings for a minimal fee of $5 for an annual starter store or $8 for a monthly starter store.
  • Jim seldom puts his items on auction. If he has an item that he knows would go nuts, then he might put it on auction. He starts his auction at the least price that he would like to get.
  • A couple of months ago, he sold a vintage Hi-Fi stereo receiver on auction. He started the auction at $50 and it got to $85. He went back into his sold and the buy it now is selling for $175 to $225. He can accept $50 because he only paid $1 for the item.
  • Jim gives free shipping. But for heavy and bigger items, he uses calculated shipping.
  • The reason Jim goes full-time in reselling is that he wants to spend more time with his kids. He wants to make it to every soccer game. He wants to see every play and attend after school functions.
  • And so for as long as he can walk, Jim will do eBay. He wants to change the way he does eBay, that is, less thrifting, going to auction and estate sales. He wants to buy bigger bulk to get his inventory up.
Advice, Tips, and Tricks
  • 3 Types of Things To Sell On eBay

1. Sell What You Have - Sell what is around your house that you are not using.

2. Sell What You Know - If you run out of stock to sell from your house, then sell what you know. It could be clothes, sports collectibles, etc...

3. Sell What You Research On - Depending on how comfortable you are in your research, try to sell other things and branch out of your comfort zone.

  • When Jim started on eBay, he is allowed to list up to 500 listings. Now, with his son's store, he started with 10 listings. But 10 items are not enough to support a store. So Jim suggests that once you get your listings allowance up to that 200, 300, 500 thresholds, start looking into having a store.
  • If you cannot find the historical data of the item you are looking for, search for the same brand or the same type. Try to build enough information around the unknown item. You can do research on your smartphone.
Q & A:
  • Question: How do you get to the point that you move from the corporate into the eBay world?
  • Answer: No matter how prepared you are, you are never prepared enough. There is almost going to be a leap. Another thing to consider is money. How much money do you have? Are you able to pay your bills? Are you able to put food on your table? How much further do you need to push eBay to get things done? Whatever your answers are would determine your action plan.
Quotes
  • "I'm just a guy trying to pay his bills!"
  • "It is not always home run, home run, home run. Sometimes, you make a bad buy."
  • "We are not going to let our business interfere with our home."
  • "The beauty about doing eBay is you don't have to ask to go on a vacation. You just have to prepare."
  • "There's almost going to be a leap."
  • "No matter how prepared you are, you are never prepared enough."
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Jun 19 2018

32mins

Play

Rank #17: 104: So You Wanna Sell On eBay - Candace Pitt

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Candace is a 34-year-old disabled mom. She has a daughter who is 7 years old. She has a Lupus and a Lung disease and she is on chemo and oxygen. But, she also runs a plus sized clothing store on eBay for men and women's items.

Interesting Notes
  • Candace is a registered nurse.
  • On April 2014, she got hospitalized for 33 days. She found out that she had a Lupus and a Lung Disease. The doctors told her that she has a few months if she got lucky to be around.
  • Due to her disability, they moved to a smaller and manageable house - a 2-bedroom trailer. They use every space they have and put up shelves and racks in the corner for her eBay stuff. They even have clothes rack in their living room.
  • Candace started selling on eBay when she was in her early twenties. She only wanted to make a couple of dollars, nothing serious then.
  • When Facebook groups selling stuffs started, Candace sold their kids old toys. She made some money there. But she needs to meet up with people who bought the items. So she switched back to eBay.
  • On eBay, she started selling their extra stuff. Then she started wearing big sizes. She found out that big sizes or Plus Size clothing were selling well. She stuck with it. It has been 3 years now and doing well.
  • Candace runs her eBay biz alone, except that her husband does the shipping for her. She purchases the shipping materials ensuring that all are complete when needed.
  • She goes out to source her items. She goes to thrift stores in their area, mostly Salvation Army. She also goes to Savers and Goodwill stores, an hour away from their area. Sometimes, her mom would take her into the stores and help her source.
  • Her daughter, Destiny, when tagged along, helps pick up things when they are sourcing. Destiny can find things that are colorful.
  • Candace has membership cards that give her a percentage off. In the Salvation Army, she gets 35% off on her purchases.
  • A couple of days before the interview, Candace broke 8,000 in 60 days.
  • Candace has sold more than 600 items. She targets to make a thousand items listed in her store for the next couple of months. And stay around it because of limited space. She plans to take an extra room to store her eBay stuff in.
  • Candace defeated the odds. Now, she can drive anywhere she wants to go. She can do pretty much anything she wants to do as long as she takes her oxygen tank with her.
  • She is not trying to make a million dollar on eBay. She is only trying to make an extra few dollars so she can take her kid to McDonald's or to the beach.
  • Last year, Candace took her daughter to Disney World from the sales she made from her eBay biz.
  • Candace does not rush. She does not push herself too much. If she only makes 5 sales in a day instead of 25, she is okay with that.
  • eBay keeps Candace going. It makes her feel good to receive good emails and feedback. It is mentally helpful to her.
  • eBay gives her the opportunity to take care of people. She believes that some of the items she sells are for people who can't get out of their house like the elderly.
  • eBay gives Candace a big purpose, besides her daughter.
Advice, Tips, and Tricks
  • With her physical limitations, Candace lists as much as she can. It takes her a couple of hours to list 15 items. But if she can list only 10 for a day, it is 10 more items than she had yesterday. She considers it an accomplishment. Whatever she feels enough is enough.
  • In writing a good description, she makes it a point to include the item's:
    • 1. texture
    • 2. different colors
    • 3. patterns, if there is
    • 4. the kind of material use (stretchy, silky, cotton)
    • 5. thickness
  • To maintain a high and positive feedback, she treats her customers with kindness. There would be one or two people that you could not make happy no matter what you do, but it is best to try to be kind.
  • A day before her interview, she has a buyer who ordered 2 shirts, but Candace could not find the other shirt. So, she messaged the buyer and apologized. She gave a full refund and the other shirt for free. The buyer turned to be the happiest lady who gave a positive feedback. What could have been a complete disaster, Candace is able to turn it into good.
  • Candace uses her Apple iPad Mini to take photos of her items. She takes pictures against a poster board. She has one piece hollow plastic mannequin hanging up on her window. Behind it is a poster board with a black sheet that serves as the background of the photos.
  • To get a lot of attention to their store, Candace runs Low Price Auctions. Auction draws people's attention to the store. It puts your store higher on the search engine because auctions will be ending in a few days.
Quotes
  • "I just utilize all the space I can and do the best I can with what I've got!"
  • "The harder you work, the more you can make!"
  • "It gives you a purpose and it keeps you busy. It makes you feel good that you are doing something."
  • "Whatever you feel is enough is enough."
  • "If you do a few things today, don't get down on yourself because you do a few. You did something! It is better than nothing else."
  • "I do whatever I can possibly do and whatever I need to do. It is definitely good for the mind and the body to keep going like I am."
  • "There is so much in one piece that you can find to talk about."
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Apr 26 2017

33mins

Play

Rank #18: 072: So You Wanna Sell On eBay - Lizzy Clift

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Lizzy and her husband Tom have been selling full time on eBay since 2011. They fully support their family of four with their e-commerce businesses. They specialize in barely vintage nostalgic items.

Interesting Notes
  • Lizzy at the age of 22, a mom and a college student with no business experience, started selling online.
  • She started with her textbooks from college, sold it at Amazon and then move into eBay selling junks.
  • She went full time on eBay in 2012.
  • 80% of their sales now are from eBay. They focus more on eBay because Lizzy like the treasure hunting part of it. Moreso, they can profit more on eBay.
  • Their niche, barely vintage nostalgic, stems from what they like and know. Their market is the kids in the 90's who now have children. Lizzy believes that moms like her have a nostalgic feeling. They want their children to play with what they had played before.
  • The 90's kids can relive their childhood through their eBay store.
  • They source their stuff from Craigslist, Facebook, Thrift Stores, Estate Sales, Dumpsters.
  • Lizzy creates the listing. Her husband cleans the items and takes pictures. Their kids, 6 and 8, are involved in their business too. Their kids take pictures and test stuff by playing on them first. A true family business!
  • They just love shopping! So, the couple lists 150 items a day. Their motivation is: the sooner they can get the stuff listed, the sooner they can go to shopping again.
  • They take pictures in their dining room . There is no fancy set up. There is no high-end camera. They make use of whatever they have at hand.
  • On Tuesdays and Thursdays, they work 8am to 3pm when their kids are at school. On Mondays, Wednesdays, and Fridays, they are out to find stuff to list. Saturdays are garage sales and also their family time. At the end of the day, their kids get their ice creams.
  • They have tried different methods of pricing. But, Lizzy sees free shipping as a bonus. So they adapted free shipping for all their items. They build the cost of shipping to their items.
  • Lizzy admitted that they feel lazy in shipping stuff. If it is not easy to ship, Liz will not buy it. If it requires extra care in shipping, Liz will not buy it too.
  • She based her descriptions on sold items especially the ones sold at high price. She figured out that those must have good keywords and pictures. Sometimes she adds the word "weird" because people like weird stuff.
  • Lizzy wants to be at home with her kids, and selling online is her way to do it.
  • The kids and to have more family time are their biggest WHYs in starting their business!
  • Their biggest mistake in selling on eBay is selling stuff that successful sellers sell. They realized that what works for others may not work for them.
  • Their greatest lesson: We need to sell what we know and what we like.
  • Lizzy and Tom enjoy the simple, easy, stress-free business in their garage. They like to stick with the niche they have now.
  • Their future plans include expansion and hiring employees.
Quotes
  • "You have to find your reason to do it!"
  • "If you don't have a WHY, you won't really have the motivation to do it."
  • "There's no better way to learn than to mess it all up."
  • "If it is not broken, I am not going to try to fix it."
  • "When you sell on eBay, it consumes your whole life, and that becomes your family time."
  • "A lot of weird stuff is sold on eBay every single day. I figured that if it is ugly or weird, it is going to sell."
  • "When you have a good WHY, you can accomplish just about anything."
Tools
  • eBay App
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May 30 2016

34mins

Play

Rank #19: 113: So You Wanna Sell On eBay - Angie Cardona-Nelson

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Angie Nelson an immigrant from Colombia and 2017 SHINE Awards for Small Business Winner started an electronics recycling company with her husband over 9 years ago, they quickly discovered that eBay was an amazing platform to extend the life of retired electronics from Companies, this has allowed them to create 13 jobs and divert millions of pounds of eWaste from the landfills. This accomplishment has earned Angie an ambassador role with eBay's Government relations Team.

Interesting Notes
  • eBay Shine Award is a program eBay has started on 2016. It aims to bring the best in the eBay community. This year, there are 2,500 sellers who submitted their eBay story. Out of those 2,500, 15 are the finalists: 3 sellers each in the Global Business Category, Charitable Business Category, Young Entrepreneur Category, Rising Star Category, and Minority or Woman-Owned Business Category.
  • Any eBay seller can join the eBay Shine Awards. The seller has only to submit his/her own eBay story and make it shine. The seller needs to tell why he/she deserve to win; what makes him/her different from other sellers; and how eBay has changed his/her life. Then the eBay team will narrow down the list.
  • Angie is one of the finalists under Minority or Woman-Owned Business Category. She did not win, instead, it is Mellisa Crook.
  • To Angie's surprise, she won the grand award, the 2017 SHINE Awards for Small Business. This grand award is selected from among the 15 finalists. Top-notched eBay people and the 2016 Shine Award Winner, Laurie Wong, did the selection.
  • Angie admitted that she had second thoughts on sending her story. She was thinking to do it in the next year or so. She might have a background, but to think that there are million of sellers out there. She did not think her story is great. Then, she asked herself what is stopping her to submit. She realized that she worked very hard. And her life has changed because of eBay. With that, she submitted her story.
  • Before her winning the eBay 2017 Shine Awards, Angie plays an Ambassador with eBay's Government relations team in Washington, D.C. They have a tough job trying to get on the side of the small businesses - help, defend and protect sellers. She met with the Congressman in her district. She had meetings with all the sellers in the area. They talked about the taxes and the across the borders export-import fees.
  • She also had an opportunity to go to Washington for eBay's Advocacy Day. There were 25 sellers from around the United States who meet with the Congressmen, Legislators, and Senators. Sellers tell their story proving that small businesses are moving the economy of the United States and not just the big corporations.
  • As a small business owner, she has 13 employees. She also hires web designers, accounting, and other local people, who she believes are all moving the economy.
  • Angie felt extremely lucky because a week before going to Washington, she got a phone call from the White House. The White House invited her to a meeting for the Small Business National Week.
  • She finds it fun to be able to be at the White House advocating for all the small businesses in the online community.
  • Angie describes her old self as more reserved, shy, and less participative in all the social media platform. She wished that if these and that happen, somebody would go and say something. But, she thought that if everybody has the same mentality as hers, then nobody is going to do anything. So, she takes the opportunity to go and speak up. That changes the trajectory of her life.
  • Angie and her husband have no background in recycling. Nine years ago, they were newly wed doing a storage auction, in a low scale. They were doing the auctions even before all these TV shows came out and became popular.
  • As newly wed, all they have is a bed. They needed a coffee table. They didn't have the money to buy a new one. So, they went to an auction to look for a coffee table.
  • They doubted they could go to the auction after a night of dancing and party from their wedding celebration. But something's telling them to go. So, they gave in to their guts and went. They went to an abandonment auction - a company that went out of business. There were a few people. People started bidding on things. Angie and her husband bid everything only for a dollar. They thought they need a cabinet for their files. They did a bid on a filing cabinet, a monitor and a couple of things. They did not know that they were actually bidding for the whole building. They spend $400 and were told that they took the whole building. So they started to look for a storage facility. They ended up with hundreds of filing cabinets and hundreds of monitors.
  • With that, they started some flea market and local sales. They realized that there are ways to get rid of stuff so fast where you don't have to rent storage facilities. That is how they started their recycling business, eWaste Direct.
  • Today, eWaste Direct picks donations from different venues and differents ways of doing things depending on the company. They do it in a lot of companies in the Bay area in San Francisco, Silicon Valley, and Tygh Valley in California. They go and pick up the items for free, no matter how small or big it is.
  • eWaste Direct have systems in place where people can have peace of mind for data erasing, the most delicate part of eWaste. When they pick the hard drive, they are placed in safe containers. They bring it to a special and secure room, with cameras. They plug the hard drive to their specific software and wipe the data three times. After erasing, they give the owners a Certificate of Destruction so that owners have the peace of mind.
  • A Certificate of Destruction contains a full blown information of the hard drive's serial number and how many times it has wiped. It can show you that data is zeroed out and everything is gone.
  • In cases when the hard drive has issues and it won't go through eWaste Direct's software, eWaste will physically destroy it. They do it in the most responsible way possible.
  • eWaste Direct has a 5,000 sq. ft warehouse where they sort stuff that they gathered. They sort the stuff according to aluminum, metals, or plastics. That is the recycling part, the first phase. The second phase is the research. Research is where the whole eBay takes part.
  • Angie is still amazed at herself for all the crazy things she saw and did. The fun part is that eBay has so many tools. One can do research very easily and she loves it. Every day is like Christmas; when they see their driver with lots of loads.
  • There are a lot of opportunities, but at the same time, she has to be in the game. The commodity prices are declining. So, she has to go to the companies and get the items and try to squeeze every little item with some little money out of it.
  • As husband and wife team, one of the most nerve-racking moments they have is when they signed a 5-year contract for their place. They cannot sleep for 2 weeks.
  • The other nerve-racking moment is when they hire their first employee. It was a growing pain. Most of their employees have been with them since the start of their business. Angel is their longest employee who has been with them for 8 years or so. Angie's assistant has been with them for 7 years. The turn around of their employees is extremely low because everybody is happy.
  • The recycling world is about volume price. It is a surplus and over time it adds up. It is patience and a lot of research. It is maximizing your shipping. How you are going to ship it can make or break you.
  • At present, eWaste Direct have 1 truck and 2 Vans. They are expanding and growing. They will hire another employee by the end of the year.
  • With the prize Angie got in the eBay Shine Award, she will give bonuses to their employees. Then the rest, she will save up to buy another truck.
  • Angie is thankful to eBay which gives its support to all small businesses. Because of this, it has also created job opportunities out of these small businesses like her.
  • Go and reach out to Angie and her team. They can help you for all your recycling needs.
Advice, Tips, and Tricks
  • 1. eBay has re-branded, growing and expanding. It is perfect timing for those who have jumped in. There are so many forums, Facebook groups, eBay communities, eBay newsroom. There are so many resources everywhere that can help you become successful. There is a lot of data on eBay seller hub. All these data are for free. There are so many things to help you become successful. All you need to do is research and follow the eBay guidelines.
  • 2. Be connected with the eBay community. Everybody always wants to help. Everybody is willing to answer questions. Questions like "Hey! Can anybody in this group help me look at my website? Are my items look okay?" Although there are people that are selling things like you, there is no competition. Everybody is here to win.
  • 3. Go and Sign up in all the different eBay support groups.
  • 4. Make sure to take fantastic pictures. The more pictures you take, the higher you get into the search engines.
  • 5. Make sure your listings are clear and concise. Make it short but perfect. Don't tell long stories because people do not read long stories especially now that about 40% to 50% of the sales are done through on mobile phones. The span is only 7 seconds. You only have little time to capture the attention of the potential buyers. So, make it attractive.
Quotes
  • "You will never know until you enter!"
  • "There is only so much that you can get rid so fast."
  • "You don't always win, but you have to be in the game to gain something."
  • "Follow your guts and then come home and sleep later."
  • "There is only so much that you can get rid so fast where you don't have to rent storage facilities."
  • "It's amazing! I can't be any happier to be on eBay right now and to be a part of the eBay community."
  • "There are a lot of opportunities but at the same time you just have to be in the game."
  • "There is no competition. Everybody is here to win!"
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Aug 08 2017

36mins

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Rank #20: 143: The Easiest Way To Make Money On eBay: Sell Your Passion - Glen Zubia, Jr.

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Glen Zubia, Jr is an eBay seller from El Paso, Texas and best known for his YouTube Channel, Hustler Hacks. He hopes to inspire others who are struggling with money (especially after college) to take advantage of the many money making opportunities that are available through e-Commerce.

Interesting Notes
  • Glen was 13 years old when his cousin introduced him to eBay as a place where he could buy the big sports cards.
  • In his college days, he and his girlfriend (now his wife), used to sell McFarlane sports figures. The figures revolved around the NFL and NBA players. They custom painted the figures into a new player like the rookies. They sold for $160 the first player that they repainted.
  • He did the custom figures for a while. Then school got caught up with him.
  • In 2001, he started selling again. He started off thrifting and garage sales to pay off his student loan. Every week, he went to a 5 AM garage sale in their area. He had fun doing it.
  • One time, he and his friends bought boxes of ladies hats of the NBA and NFL games. They sold it and made $10,000 from the hats alone.
  • Glen loves to go to Ross, Burlington, Marshalls to find things to resell. From the sports figures, he niched down to shoes and clothing.
  • It was an easy niche transition because he has always been an NBA fan. When he is sourcing, he already knows when he sees one because of the past knowledge of being a fan.
  • Together with his friends, Glen would go sourcing trips to different cities. They have been to Chicago, Dallas, Houston, Portland. They would go to Nike outlets that have certain sales and deals. In the stores, they would look for items that sell most on eBay based on the result of their research.
  • They ship to their cities the items they purchased through USPS. They would try to get 25 to 27 pairs in one bigger box to maximize the shipping cost. They don't want to spend $80 or $90 on a box to ship back when they want to make a profit on certain shoes.
  • During his sourcing trips, Glen also does a mini meet up with people he talked online. He has been doing it for five months.
  • He sources Tuesday to Friday, two to three hours each day. At night, he would either do the editing for his YouTube channel or listing. He also does the shipping every night. He makes sure that the items sold on the day would get out the next morning.
  • He spends his mornings helping in their family business. His family has its own eBay store selling plaques, awards, and trophies.
  • All in all, he spends 20 to 25 hours a week for his eBay business.
  • Glen has his own office in their house. He stores his eBay stuff in their spare bedroom. He has put a system in place and so he knows where everything is.
  • Most of his stuff on eBay are brand new, with and without a box. Most of it goes to Phoenix and California, where shipping is cheaper for him. He ships using USPS. If he needs to ship an item without a box, he would ship it using a USPS box. The shipping cost ranges from $8 to $12 even if the shipment is going to New York.
  • If he needs to ship an item with a box, he would use USPS 1095 and 1097 box. He would cut evenly on the sides and make it almost snug for the shoe box to ship out. The shipping cost goes by the weight - the lighter the shoes, the better.
  • All through the years of selling on eBay, Glen has hit some home runs. One time, he bought heavy-duty Disney statues of Dumbo and Mickey Mouse from a Disney store that has closed in El Paso. He got each for $20. He did a high Buy It Now and took an offer. He sold Dumbo alone for $2000.
  • Another home run hit is a Dominique Wilkins Atlanta Hawks jersey dated 91. He found it at a flea market. He paid $2 and sold it for $750.
  • Home run hits are going to happen. It won't be all the time. It won't even be every month. But if you are consistent with your smaller finds and you are determined to make money, everything will build up.
  • Glen and his wife plan to have their first child next year. If that happens, her wife would be helping him in his eBay business.
  • He likes meeting people in person, especially those who have watched his channel. It warms him to hear comments like "your advice helped me with eBay to make my first sale or to pay off my student loan".
  • Helping people, listening and seeing what they are up to makes Glen more excited than selling random things on eBay.
  • If you are trying to figure out how to make money online, check out Glen's YouTube channel Hustler Hacks.
Advice, Tips, and Tricks
  • Look into eBay's completed listing and search for what is selling and what the price is.
  • Glen uses Free Shipping as it works for him. He makes sure he has a margin in there.
  • Glen does international shipping using eBay's Global Shipping Program. With the Global Shipping Program, the seller ships the item to Kentucky which in turn will ship the item out of the country to the buyer. It is shipped with complete confidence that your item will get into the hands of your buyer in good condition.
  • He takes all the pictures himself. He has a lighting kit and uses a little metal background. He likes to take zoom in pictures to focus on the different features of the shoes - the bottom and all the sides and angles. He takes 1 to 1 ratio so that when people are looking via mobile, they get to see all the features of the shoes. He also takes a picture of the inside tags for authenticity.
  • The beauty of eBay is that it gives you 10 to 12 picture range. Take extra time to take full advantage of it. It helps your customers. It eliminates questions.
  • He also uses templates that he himself made. He can set the template in, change the title and price. It speeds up his listing process.
  • He also uses spreadsheets for his bookkeeping. It helps him keep track every day what is sold, how much did he spend on it, how much is the shipping, and what is his profit.
  • Be consistent in what you are doing. Be determined to make money. Do everything you can. Then home run hits will happen.
  • If you have a passion for something, definitely go for that niche. But if you feel like you have a knowledge already, get deeper into that one. There is no need to jump around because other people are doing so. Focus on what you know and build it up.
Q and A:
  • Question: How do you organize your profit? At which point do you stop buying more stocks? At which point do you stop giving yourself a wage?
  • Answer: Glen divided his income in such a way that he can pay off his student loan and still have the money to re-invest. He used to do 50-50. He did a research before he buys stuff making him confident that he can sell the stuff and make money. He avoided death piles - things that never get listed and builds up. Whenever he buys stuff, he lists it all.

 

Quotes
  • "eBay has been awesome since then until now!"
  • "If you have a passion for something, definitely go for that niche."
  • "Focus on what you know and build it up."
  • "The number part is the most important part of your business."
  • "Home run hits are going to happen. But you've got to also do the singles."
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May 01 2018

34mins

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