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Business
Technology
Management

Interviews: Business and Tech

Updated 2 months ago

Business
Technology
Management
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Top leaders in business, technology, government, and education discuss digital disruption. Hosted by well-known Industry Analyst Michael Krigsman.See our free video library: https://www.cxotalk.com

Read more

Top leaders in business, technology, government, and education discuss digital disruption. Hosted by well-known Industry Analyst Michael Krigsman.See our free video library: https://www.cxotalk.com

iTunes Ratings

29 Ratings
Average Ratings
25
4
0
0
0

Awesome show, highly recommend!

By J. Barshop - Sep 20 2018
Read more
Michael and his guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX. Highly recommend listening and subscribing to CXOTALK if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

Solid - EVERY episode

By I001962 - Nov 22 2016
Read more
No fluff, No native ads, just solid content that folks working in or selling to enterprises may find interesting.

iTunes Ratings

29 Ratings
Average Ratings
25
4
0
0
0

Awesome show, highly recommend!

By J. Barshop - Sep 20 2018
Read more
Michael and his guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX. Highly recommend listening and subscribing to CXOTALK if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

Solid - EVERY episode

By I001962 - Nov 22 2016
Read more
No fluff, No native ads, just solid content that folks working in or selling to enterprises may find interesting.
Cover image of Interviews: Business and Tech

Interviews: Business and Tech

Latest release on Aug 08, 2020

Read more

Top leaders in business, technology, government, and education discuss digital disruption. Hosted by well-known Industry Analyst Michael Krigsman.See our free video library: https://www.cxotalk.com

Rank #1: Leadership and Communication for Transformation, with Joe Hart, CEO, Dale Carnegie

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Digital transformation is a challenge of leadership and communication. Even when technology is involved, the real work requires understanding culture and motivating stakeholders. In this episode, we speak with Joe Hart, from Dale Carnegie, to learn the lessons of leadership.

Joe Hart is the President and CEO at Dale Carnegie Training. In addition to being a Dale Carnegie graduate, Hart worked closely with the company as a strategic partner for nearly 10 years. He attributes much of his success in business to the Dale Carnegie training he had early in his career.

Aug 06 2016

45mins

Play

Rank #2: Innovating Platforms, Data, and Internet of Things, with Quentin Clark, Chief Business Officer, SAP

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How do platforms, data, and the internet of things come together create innovation in the enterprise? In this episode, Quentin Clark, Chief Business Officer at SAP shares his view on technologies that can drive transformation and business model innovation.

In addition to being SAP's Chief Business Officer, Quentin Clark is a member of the Global Managing Board of SAP SE. He is responsible for defining the direction for SAP and for advancing the company’s business strategy. In this role, he heads corporate strategy, corporate development, partner strategy and development, and portfolio strategy activities.

Apr 09 2016

45mins

Play

Rank #3: Writing without Bullshit, with Josh Bernoff, Author and Analyst, Without Bullshit

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Communication is one of the most critical skills for any employee, manager, or executive. Yet, despite its importance, few executives write with clarity and boldness. On this episode, top industry analyst and author, Josh Bernoff, shares his secrets for great executive and marketing writing.

Josh has been a professional writer since 1982. He has co-authored three books on business strategy, including Groundswell, which was a bestseller. And he is passionate about clear, brief, fascinating communication.

Jun 11 2016

45mins

Play

Rank #4: Workday in Focus: HCM and Financials

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Workday is one of the leading software-as-a-service (SaaS) companies in the world. On this episode, three respected industry analysts examine Workday, its products, and competitive position in the market. It's a rare opportunity to see inside the mind of top industry analysts as they examine this important enterprise software company.

Nov 04 2016

49mins

Play

Rank #5: Technology, Culture, and Digital Transformation with Paul Daugherty, Chief Technology Officer, Accenture

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Digital transformation involves changes to an organization's business model, corporate culture, processes, and other people-focused activities. Although technology, platforms, and data can enable these changes, the focus remains on defining business goals and achieving outcomes. In this episode, we explore the relationship between technology and gaining the business outcomes associated with digital transformation.

Paul Daugherty is Accenture’s chief technology officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee.

May 21 2016

46mins

Play

Rank #6: Lessons from Accenture's Digital Transformation Machine

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Wondering how to make your company more digital -- and why it's worth it? Learn the inside story from Accenture Digital chief Mike Sutcliff. His 36,000 employees -- and 1,300 data scientists -- are on the front lines of digital transformation in companies worldwide. Gain practical insights from an expert's perspective on disruption, business models, and competing in a digital world.

Mike Sutcliff is group chief executive of Accenture Digital, which integrates digital assets, software and services across digital marketing, analytics and mobility to help clients drive growth and create new sources of value.

Jan 13 2017

46mins

Play

Rank #7: Exploring DevOps With Gene Kim

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This episode explores DevOps with background, suggestions, and useful tips.

Alignment between IT and business is a core issue facing virtually every CIO. Different perspectives, constraints, and goals can present obstacles to the business gaining the highest value from IT. DevOps can help.

Aug 11 2015

46mins

Play

Rank #8: Digital Transformation: IT and Customer Experience

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How is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology. Becknell is Senior Director of End-User Experience Services within Infrastructure Services at HP, Inc. McCleary is the CEO and founder of Thulium, which assists Fortune 1000 companies in developing brand identities with a focus on social media.

Aug 26 2017

46mins

Play

Rank #9: Digital Marketing - Personalization, Data, and Best Practices, with Robert Tas, Mckinsey and Company

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How is marketing changing? Robert Tas, vice president of McKinsey & Company, tells CXOTalk about digital transformation in the marketing operating system. How and why is it changing? What should a company do? Tas shares practical advice for personalization, insights, design, tech and speed.

Oct 01 2017

44mins

Play

Rank #10: Digital Transformation, AI and the Future of Work

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What are the implications of technology and new business models on the future of work? The impact of technologies such as artificial intelligence and robotics have profound implications for both companies, individuals, and society. At the same time, government policy on these issue lags technology and the impact on people. On this episode, a respected futurist and well-known data scientist explore these complicated and important issues.

Jun 16 2017

46mins

Play

Rank #11: Agile and Digital Transformation

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The modern CIO mandate includes maintaining operational stability while driving change through innovation. Industry analyst and CXOTalk host, Michael Krigsman, speaks with CIO and author, Fin Goulding, about leading successful transformation in established organizations.

Sep 10 2018

43mins

Play

Rank #12: Innovation and Digital Government With Mark Schwartz

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Information technology in the federal government is large, complicated, and often slow. Our guest, Mark Schwartz who is Chief Information officer of the US Citizenship and Immigration Services (USICS), wants to change that by applying lean methods and shifting the focus of IT toward consumers inside the government and citizens on the outside. In this show, Schwartz shares his experience with DevOps and other methods to improve IT and enable digital government.

May 29 2015

48mins

Play

Rank #13: Chief Digital Officer: Lessons from a Former CIO

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With the Chief Information Officer role in transition, business expectations of the CIO have also changed. In this episode, we talk with a seasoned CIO, Christian Anschuetz, who left that position to become Chief Digital Officer of Underwriters Laboratories. The discussion explores the Chief Digital Officer role and offers advice to both CIOs and their organizations.

Mar 18 2017

44mins

Play

Rank #14: Innovation, Data & Technology in the Federal Government: Bryan Sivak, Chief Technology Officer, Dept of Health & Human Services

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Open data and innovation in the federal government are critical topics in today's digital environment. Bryan Sivak, Chief Technology Officer of the US Department of Health & Human Services, discusses sustainable innovation in government and "challenging bureaucracy to escape the status quo.”

Feb 07 2016

50mins

Play

Rank #15: Lee Congdon, CIO, Red Hat

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How can a CIO reconcile the demands between technical proficiency and business responsiveness? In this episode, Lee Congdon, CIO of Red Hat Software, shares ideas for balancing infrastructure and innovation in a dynamic and transformational environment.

Oct 09 2015

46mins

Play

Rank #16: Aetna: Digital Transformation in Healthcare

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At the disruptive intersection of government, healthcare, and technology is the health insurance industry. David Edelman, CMO of Aetna, is helping design personalized experiences for customers based on their lifetime health journeys. He explains innovation in a stodgy industry facing a volatile market, and describe how technology and marketing, together, will transform healthcare.

May 13 2017

44mins

Play

Rank #17: Andrew Ng Explains AI Strategy for the Enterprise

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Andrew Ng is one of the world's most prominent AI scientist's and educators. In this episode of CxOTalk, he shares practical advice for adopting AI in the enterprise.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/andrew-ng-explains-ai-strategy-business

Dec 25 2019

46mins

Play

Rank #18: Chris Hjelm, CIO, Kroger

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Chris Hjelm, CIO, Kroger discusses innovations disrupting retail in areas such as digital sales, marketing, operations, inventory, and supply chain.

Sep 23 2015

48mins

Play

Rank #19: Design in Tech with John Maeda, Design Partner, Kleiner Perkins Caufield & Byers

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Design has become a critical component for business and technology in the modern era. On this episode, John Maeda presents findings from his DesignInTech 2016 report.

John is an American executive spearheading a new convergence across the design and technology industries. He currently advises dozens of technology startups as a partner at Kleiner Perkins Caufield & Byers, a world-leading venture capital firm in Silicon Valley. In addition, Maeda serves on the Board of Sonos and Wieden+Kennedy, and on the Technical Advisory Board for Google’s ATAP.

Mar 31 2016

46mins

Play

Rank #20: Aneesh Chopra, Former Chief Technology Officer Of The United States and Co - Founder Of Hunch Analytics

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Aneesh Chopra is co-founder of Hunch Analytics and former Chief Technology Officer of the United States.

Feb 16 2016

42mins

Play

Experience Management and Customer Experience: SAP and WSJ

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Phrases like customer experience (CX), experience management, and the experience economy point to the importance of placing customer satisfaction and delight as a reference point for business activities.

In light of this growing trend to increasing customer engagement, software giant SAP has partnered with Dow Jones, publisher of the Wall Street Journal, to create the Experience Report.

To gain a better understanding of customer experience and why it matters to business, we spoke with SAP’s Chief Marketing Officer, Alicia Tillman, together with the Chief Product and Technology Officer for Dow Jones, Ramin Beheshti.

Watch the video and read the full transcript.
https://www.cxotalk.com/video/experience-management-customer-experience-sap-wsj

Aug 08 2020

17mins

Play

Business Ethics, Trust and Integrity with Rob Chesnut, Chief Ethics Officer, Airbnb

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How can corporations conduct themselves ethically and with integrity? And what responsibilities do organizations have toward stakeholders and the larger community? We address these questions and many more on this important episode of CXOTalk, with Rob Chestnut, former Chief Ethics Officer of Airbnb.

Watch the video and read the full transcript.
https://www.cxotalk.com/episode/corporate-ethics-integrity-social-responsibility

Aug 02 2020

49mins

Play

Field Service Management and Servitization for Customer Experience

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The CEO of ERP provider IFS explains how field service management (FSM) and helps companies meet the increasing expectations of demanding customers with higher revenue and customer satisfaction.

Watch the video and read the full transcript.
https://www.cxotalk.com/video/field-service-management-servitization

Jul 29 2020

12mins

Play

Fomer Chairman and CEO of Honeywell: Evils of Short-termism

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How can business leaders manage long-term objectives while achieving short-term results? The former Chairman and CEO of Honeywell, David M. Cote, explains how to fight the evils of short-termism, overcome business process failures, and be a great leader.

David’s book, Winning Now, Winning Later, describes the process and leadership challenges facing Honeywell when he joined the company and the changes he made to fix it.

Watch the video and read the full transcript.
https://www.cxotalk.com/episode/former-honeywell-ceo-business-strategy-leadership-skills

Jul 16 2020

42mins

Play

Digital Media and Journalism in 2020 with Andy Serwer, Editor in Chief, Yahoo Finance

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Digital media and journalism business models are evolving, changing as the news media shifts from broadcast journalism to digital content and new methods of distribution. Andy Serwer, a well-known journalist and Editor in Chief of Yahoo Finance explains.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/digital-media-journalism-2020

Jul 02 2020

40mins

Play

Engineering and Product Design: The Future of Work

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David Katzman focuses on reimagining how products are developed and deployed in the digital era. His expertise includes determining product market-fit and business strategy, as well as advising leaders on adopting new processes to build innovative products. He currently leads Customer Experience and Strategy for Onshape at PTC.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/engineering-product-design-future-work

Jun 29 2020

16mins

Play

Autonomous Mobility and Transportantion Digital Transformation

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The future of transportation and mobility is autonomous. In this episode, we explore value chains and digital transformation in the transportation industry with investor and author Evangelos Simoudis.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/transportation-transformation-autonomous-mobility-future-value-chains

Jun 25 2020

41mins

Play

Manufacturing and Supply Chain Innovation (with Onshape)

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The global health crisis has pushed manufacturing and global supply chain management (SCM) to the forefront of issues facing companies in 2020. To gain an understanding of supply chain resilience, we spoke with John McEleney, a world expert on this topic.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/manufacturing-supply-chain-innovation-2020

Jun 22 2020

14mins

Play

CIO Playbook: IT Reponse at the Texas Rangers

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The global health crisis forced organizations around the world to shift from office to remote work from home rapidly. Learn how the Texas Rangers baseball team managed this transformation overnight.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/cio-playbook-rapid-it-response

Jun 17 2020

15mins

Play

Innovation and the Engineering Design Process with Onshape PTC

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Product engineering and team collaboration are evolving as the global health crisis forces product designers to maintain the pace of innovation despite working remotely from home. The challenge of design innovation in engineering reflects the importance of cultural change across the entire product development lifecycle.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/innovation-engineering-design-process

Jun 15 2020

19mins

Play

Oracle Cloud Innovation Hubs Drive Culture Change

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Oracle has created a series of teams, called the Cloud Engineering and Innovation Hubs, to work closely with customers and help establish cloud culture at the large software vendor.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/oracle-cloud-innovation-hubs-drive-culture-change-customer-focus

Jun 11 2020

13mins

Play

Data Science in Digital Transformation

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How can data science help organizations drive effective digital transformation? A prominent data scientist explains weaknesses in many digital transformation efforts and what we can do about it.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/data-science-digital-transformation

Jun 02 2020

38mins

Play

The Business Building Imperative During Times of Crisis (Leap by McKinsey)

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Ralf Dreischmeier is the global leader of Leap by McKinsey and a leader of McKinsey Digital. With more than 25 years of experience in offering business- and technology-advisory support, he understands technology-enabled transformation and the development of businesses that thrive.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/business-building-imperative-current-crisis

May 26 2020

11mins

Play

Transformational CIO Strategy and Operations

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What are the elements of being a transformation CIO? Two prominent Chief Information Officers share their experience and advice.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/transformational-cio-strategy-operations

May 19 2020

41mins

Play

JetBlue Chairman Teaches Entrepreneurial Leadership

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What are the qualities of great entrepreneurial leaders? Stanford Professor and Chairman of JetBlue, Joel Peterson, shares lessons from his new book, titled Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/entrepreneurial-leadership-stanford-professor-jetblue-chairman

May 05 2020

36mins

Play

Smart Tires: Digital Transformation at Goodyear

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Smart tires are a new frontier for the internet of things. On this exciting episode, learn about the future of tires as a sensor platform that enables safety, performance, and efficiency.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/smart-tires-digital-transformation-goodyear

Apr 28 2020

40mins

Play

Cognitive Automation and AI in Business with Aera Technology and David Bray (CxOTalk)

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Cognitive technologies such as artificial intelligence (AI) offers businesses an incredible opportunity to rethink traditional processes. Here's what you need to know.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/cognitive-automation-ai-business

Apr 20 2020

23mins

Play

CIO Strategy for Disaster Reponse (CXOTalk #374)

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What leadership lessons should a CIO adopt to manage a team during the COVID-19 Coronavirus pandemic? Jay Ferro, a well-known transformational CIO, shares his experience and advice.

Read the full transcript and watch the video:
https://www.cxotalk.com/episode/cio-strategy-leadership-during-covid-19-pandemic

Apr 14 2020

44mins

Play

Oracle CX: The Experience Economy (CxOTalk)

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Learn how to create great customer experiences that build loyalty and create a significant competitive advantage in the experience economy.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/customer-experience-experience-economy

Apr 09 2020

22mins

Play

Siemens PLM and Hackrod with Mouse McCoy - CxOTalk

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Hackrod has partnered with Siemens PLM to develop a new platform that eases barriers from bringing complex manufacturing ideas from concept to market.

Read the full transcript and watch the video:
https://www.cxotalk.com/video/siemens-hackrod-collaborative-design-plm-web-30

Apr 06 2020

18mins

Play

iTunes Ratings

29 Ratings
Average Ratings
25
4
0
0
0

Awesome show, highly recommend!

By J. Barshop - Sep 20 2018
Read more
Michael and his guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX. Highly recommend listening and subscribing to CXOTALK if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

Solid - EVERY episode

By I001962 - Nov 22 2016
Read more
No fluff, No native ads, just solid content that folks working in or selling to enterprises may find interesting.