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BAI Banking Strategies

A weekly podcast that focuses on the key issues impacting financial services leaders. It brings you objective opinions and actionable insights that will help you make smart decisions.

Ranked #1

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15.09 - Getting in gear for 2020

15.09 - Getting in gear for 2020

What challenges and opportunities lie ahead for financial services leaders in 2020? What will keep a customer from leavi... Read more

10 Dec 2019

21mins

Ranked #2

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6.01: Artificial intelligence is BAI's trend of 2018

6.01: Artificial intelligence is BAI's trend of 2018

Whether it's through the use of chatbots and predictive analytics, or taking compliance and fraud fighting to the next l... Read more

9 Jan 2018

19mins

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Ranked #3

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5.07: Home equity loans: From frustration to acceleration

5.07: Home equity loans: From frustration to acceleration

While the home equity loan market is picking up, so too is the pipeline backing up for stuck applications waiting to be ... Read more

5 Dec 2017

13mins

Ranked #4

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15.10 - Top 2019 podcasts: Getting a grip on the best data insights

15.10 - Top 2019 podcasts: Getting a grip on the best data insights

Data can yield great value for banks and even more for customers. But so much hinges on defining the pain points account... Read more

17 Dec 2019

15mins

Most Popular Podcasts

Ranked #5

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8.07: Employee engagement, customer experience and banking excellence

8.07: Employee engagement, customer experience and banking excellence

The drive for stellar customer service has been a constant in banking for generations. But the explosion of new digital ... Read more

17 Jul 2018

16mins

Ranked #6

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15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank

15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank

Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs ... Read more

19 Nov 2019

15mins

Ranked #7

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15.08 - Top 2019 podcasts: Digital transformation that triumphs

15.08 - Top 2019 podcasts: Digital transformation that triumphs

Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is ... Read more

3 Dec 2019

15mins

Ranked #8

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8.03: Retail banking's summer of challenges and changes

8.03: Retail banking's summer of challenges and changes

Deposits and interest rates are rising and that's good news for big banks. But questions remain as to how smaller banks ... Read more

12 Jun 2018

16mins

Ranked #9

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9:06: An exceptional executive's leadership secrets

9:06: An exceptional executive's leadership secrets

Not all corporate leaders and innovators take conventional paths to success. For some, the self-styled journey begins in... Read more

11 Sep 2018

17mins

Ranked #10

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11.06: What's hot in banking innovation, fintech and digital growth

11.06: What's hot in banking innovation, fintech and digital growth

Whatever the months ahead hold for technology in financial services—from open banking to closing the gaps between fintec... Read more

5 Feb 2019

13mins

Ranked #11

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6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech

6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech

For all the talk about interactive technology, it's more than just chatbots. Questions and answers represent just the fi... Read more

20 Feb 2018

16mins

Ranked #12

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14.08: Three pillars to build community banking success

14.08: Three pillars to build community banking success

Today's community banking environment demands an extra layer of hustle and decisive action to grow and compete. Fortunat... Read more

17 Sep 2019

16mins

Ranked #13

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7.08: From going digital to growing digital with power and purpose

7.08: From going digital to growing digital with power and purpose

In 10 years, the banking landscape has accelerated to digital warp speed, bringing with it mobile apps, remote deposit c... Read more

8 May 2018

15mins

Ranked #14

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11.01: The big branch trends for 2019

11.01: The big branch trends for 2019

Are branches here to stay or going away? Is more high tech a good thing or an obstacle to human connection? The question... Read more

1 Jan 2019

15mins

Ranked #15

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7.03: Building the best defense against crooks and hackers

7.03: Building the best defense against crooks and hackers

Cybersecurity at banks, to quote BAI managing director Karl Dahlgren, is a constant game of Whac-A-Mole as institutions ... Read more

3 Apr 2018

15mins

Ranked #16

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15.02 - How to gain points by tackling small business pain points

15.02 - How to gain points by tackling small business pain points

Small businesses are a big deal to the people who own, operate and create them. But that doesn't mean they've had the ea... Read more

22 Oct 2019

16mins

Ranked #17

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7.07: How efficient banks can bolster small businesses

7.07: How efficient banks can bolster small businesses

Small businesses are healthy, and the fundamentals are strong. But bankruptcies are up, and small businesses with good c... Read more

1 May 2018

15mins

Ranked #18

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7.01: How spirit and innovation make one bank so beloved

7.01: How spirit and innovation make one bank so beloved

For all its focus on metrics and earnings reports, the banking world too often overlooks a non-numerical variable: stand... Read more

20 Mar 2018

15mins

Ranked #19

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14.02: BAI's latest findings on bank culture and conduct

14.02: BAI's latest findings on bank culture and conduct

Pinning down the fine points of how banks can conduct themselves ethically--and establish best practices across the orga... Read more

6 Aug 2019

18mins

Ranked #20

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9.07: From blockchain to a distributed ledger revolution

9.07: From blockchain to a distributed ledger revolution

The era of distributed ledgers in the financial services industry has arrived—and what began as a cryptocurrency exchang... Read more

18 Sep 2018

15mins

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