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iTunes – Insurance Journal TV

Updated about 22 hours ago

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A delicious mix of Insurance and TV

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A delicious mix of Insurance and TV

iTunes Ratings

19 Ratings
Average Ratings
5
4
0
1
9

Does not play

By Bob Franklintwowrr 23 - Apr 07 2017
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Podcast do not play on iPhone.

Great, But...

By Mike J283 - Jun 28 2016
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Love this podcast! You must use a different player to listen though. It doesn't play on the regular app.

iTunes Ratings

19 Ratings
Average Ratings
5
4
0
1
9

Does not play

By Bob Franklintwowrr 23 - Apr 07 2017
Read more
Podcast do not play on iPhone.

Great, But...

By Mike J283 - Jun 28 2016
Read more
Love this podcast! You must use a different player to listen though. It doesn't play on the regular app.
Cover image of iTunes – Insurance Journal TV

iTunes – Insurance Journal TV

Latest release on Jan 20, 2020

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A delicious mix of Insurance and TV

Rank #1: Avoiding ‘Garage Sale Communications’

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Meet Dave Gordon, CMO of Gallagher Bassett, the claims servicing organization. He’s not your average marketing exec. He originally wanted to be a doctor. Then he went into acting and accomplished a few interesting things. Next was experiential marketing. Along the way he developed a passion for why people should pay attention to their personal brands vis a vis their corporate brands. You’ll thoroughly enjoy this installment as a high-energy Dave dispenses a number of valuable tips originally expressed during his keynote at the 2019 Insurance Marketing Communications Association conference. “You are the CEO of the ‘brand called you,'” he says.

The post Avoiding ‘Garage Sale Communications’ appeared first on Insurance Journal TV.

Nov 25 2019

27mins

Play

Rank #2: Insurance Industry Should “Challenge Status Quo”

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Ryan Collier, chief digital officer of wholesale broker Risk Placement Services, says he’s on a mission to “break a broken industry.” Commercial insurance transactions take 60 days to complete, he says, unlike any other industry. On this entertaining recording, Ryan breaks down how his team challenged the status quo and dramatically reduced the online application process for cyber coverage to minutes with only four questions. The industry needs to get away from binders, Ryan says. “Customers don’t want 60 or 90 days. They want a policy.” Insurance professionals need to “eThink Insurance,” says Ryan. “One of my frustrations is to see people protect their jobs. They say, ‘I’m going to color inside the lines. I’m not going to fail.’ I fail a lot at RPS, but thankfully we succeed more than we fail.”

The post Insurance Industry Should “Challenge Status Quo” appeared first on Insurance Journal TV.

Nov 11 2019

22mins

Play

Rank #3: User Experience Simplified

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Just as highway traffic will slow down when the road signs are complicated, consumers navigating apps and websites often will give up when they’re presented with too many instructions and words. Less can be more, according to Allstate’s user experience content lead, Clifton Simmons, who led a spirited conversation at the 2019 Insurance Marketing Communications Association (IMCA) Conference. On this podcast Clif reprises some key points from that talk, including an overview of how his team dramatically increased usage of the Allstate claims app. Claims reported via the app went from 3,400 to 70,000 per month when Allstate added live chat and removed “the sea of words we were throwing at them.” Claimants trying to deal with fixing their cars “need baby steps,” Clif says. “If you give them too much at once, it becomes noise. It leads to confusion.”

The post User Experience Simplified appeared first on Insurance Journal TV.

Oct 14 2019

21mins

Play

Rank #4: Agent Champion Relies on Research

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You’ll enjoy the energy in this podcast delivered by Jeff Smith, CEO of Ohio Insurance Agents. Jeff’s 1,300 members likely are indicative of the rest of the country, with independent agents controlling 85% of commercial lines, and growing that share, but dropping a bit in personal lines share. The association is helping principals transition ownership internally or externally, Jeff says. That is key, given that $2.7 billion of the $15 billion written by the Ohio IA channel is owned or controlled by principals with an average age of 62. The association has created a research and development organization (intellagents.io) to collect key performance metrics and address key issues. Jeff also discusses three insurtechs he likes for independent agents.

The post Agent Champion Relies on Research appeared first on Insurance Journal TV.

Sep 16 2019

32mins

Play

Rank #5: A.M. Best Is Anticipating These P/C Technology Advances in 2020

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As the P/C insurance industry heads into 2020, A.M. Best is anticipating a number of P/C insurance industry technology advances. A.M. Best Chief Rating Officer Stefan Holzberger outlined some details during an interview with Carrier Management at the APCIA Annual Meeting on Sept. 21, 2019.

The post A.M. Best Is Anticipating These P/C Technology Advances in 2020 appeared first on Insurance Journal TV.

Oct 31 2019

1min

Play

Rank #6: ICS Soundbites: Let Our Experts Save you Time!

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Blaine Sherwin, Assistant Vice President at Woodruff-Sawyer shares with other panelist at the 2019 Insuring Cannabis Summit the challenges faced when he first entered the cannabis market.

You can watch the full discussion, along with other presentations from the summit by visiting insuringcannabissummit.com

The post ICS Soundbites: Let Our Experts Save you Time! appeared first on Insurance Journal TV.

Nov 21 2019

Play

Rank #7: Wholesale Specialists Get More “Defined” as Market Hardens

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Joel Cavaness, president of Risk Placement Services (RPS) and president of the Wholesale Specialty Insurance Association (WSIA), sits down with Insurance Journal to talk about today’s growing E&S market, tightening market conditions and why the E&S market will continue to become more defined as risks become more complicated.

The post Wholesale Specialists Get More “Defined” as Market Hardens appeared first on Insurance Journal TV.

Oct 07 2019

3mins

Play

Rank #8: SPONSORED: The Insurance Industry Reckons with a New Era of Wildfires

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Actuarial consultant Linda Brobeck of Pinnacle Actuarial Resources, Inc., discusses how the insurance industry is adapting to the increased frequency and intensity of wildfires. Linda addresses how climate change, the urban-wildlife interface and local regulations are shaping the industry’s approach and response to increasingly severe wildfire events.

The post SPONSORED: The Insurance Industry Reckons with a New Era of Wildfires appeared first on Insurance Journal TV.

Sep 26 2019

19mins

Play

Rank #9: Munich Re America’s Levy Outlines Reinsurer’s InsurTech Priorities

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Where are you focusing your InsurTech investment priorities on these days? Carrier Management Editor Mark Hollmer asked that question to Steven Levy, president and CEO, Reinsurance for Munich Re America, at the APCIA Annual Meeting on Oct. 21 in Boston. Here, he outlines those priorities.

The post Munich Re America’s Levy Outlines Reinsurer’s InsurTech Priorities appeared first on Insurance Journal TV.

Oct 23 2019

1min

Play

Rank #10: ICS Soundbites: Opportunities in the Cannabis Market

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Jeffrey Samuels, Cannabis and Hemp Practice Leader with Embroker spoke about opportunities in the cannabis market and other expert advice in the Cannapreneurs Panel at the 2019 Insuring Cannabis Summit.

Listen to the full conversation and learn more by visiting insuringcannabissummit.com.

The post ICS Soundbites: Opportunities in the Cannabis Market appeared first on Insurance Journal TV.

Nov 21 2019

Play

Rank #11: Insurance Journal Weekly Top Picks: September 3, 2019

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Here are some of the top stories this week on insurancejournal.com.

The post Insurance Journal Weekly Top Picks: September 3, 2019 appeared first on Insurance Journal TV.

Sep 03 2019

Play

Rank #12: Who Wants Agency Debt? You Might!

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Borrowing can be a good business decision for agencies looking to expand. But which are the best bets? You may want to hire new producers, invest in technology, or buy a book of business or agency. These choices help ensure agency debt is productive and doesn’t leave you over leveraged. On this installment, InsurBanc CEO David Tralka talks about some basic dos and don’ts when it comes to borrowing. “Every agency should put itself into a position to borrow cash,” says Dave. “Even if it doesn’t need it, the process is important. If you can tell a good story to a bank, that’s valuable. Using credit and debt can be a powerful driver of growth.” Dave also sees more owners selling off pieces – rather than the entire agency – to recapitalize the firm and watch the value grow.

The post Who Wants Agency Debt? You Might! appeared first on Insurance Journal TV.

Oct 28 2019

26mins

Play

Rank #13: Chris-Leef General Agency’s Peterson on the Competitive Advantage of Technology Platforms

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Speaking with Insurance Journal’s Andrea Wells at the 2019 WSIA Annual Marketplace in San Diego, Chris Peterson with Chris-Leef General Agency in Kansas City says partnering with other small wholesalers on a proprietary technology platform has been cost effective and enabled them to compete with large brokers.

The post Chris-Leef General Agency’s Peterson on the Competitive Advantage of Technology Platforms appeared first on Insurance Journal TV.

Nov 12 2019

2mins

Play

Rank #14: Carrier Management Weekly Top Picks: September 17, 2019

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Here are some of the top stories this week on carriermanagement.com

The post Carrier Management Weekly Top Picks: September 17, 2019 appeared first on Insurance Journal TV.

Sep 17 2019

Play

Rank #15: An APCIA Post-Merger Update

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A little under a year ago, the American Insurance Association and Property Casualty Insurers Association of America merged. The combined group – the American Property Casualty Insurance Association, held its annual meeting in Boston on Oct. 20-22, where CEO David Sampson gave Carrier Management Editor Mark Hollmer a progress report during an Oct. 21 interview.

The post An APCIA Post-Merger Update appeared first on Insurance Journal TV.

Nov 18 2019

2mins

Play

Rank #16: Insurers Are Closely Following Two Cannabis Issues in Congress

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Nat Wienecke, senior vice president of Government Relations at the American Property and Casualty Insurance Association, said that insurers are closely following two cannabis issues in Congress. During a Carrier Management interview at the APCIA Annual Meeting on Oct. 21 in Boston, Wienecke explained the issues in greater detail.

The post Insurers Are Closely Following Two Cannabis Issues in Congress appeared first on Insurance Journal TV.

Nov 07 2019

2mins

Play

Rank #17: Admiral Insurance Group VP Addresses Vaping Liability Threat

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Erich Bublitz, vice president for Admiral Insurance Group, says a lot can be learned from evolving coverage, and the current vaping crisis. Watch as he explains in this interview with Insurance Journal’s Andrea Wells at the 2019 WSIA conference in San Diego.

The post Admiral Insurance Group VP Addresses Vaping Liability Threat appeared first on Insurance Journal TV.

Nov 06 2019

1min

Play

Rank #18: Burns & Wilcox’s Whitton Expects More Turnover in Habitational Property

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Barry Whitton, broker and managing director at Burns & Wilcox, recently spoke with Insurance Journal’s Andrea Wells about what he sees for the next few years in the habitational property market. Whitton stated that he’s seen lots of turnover property so far in which owners of large portfolios divest themselves of poor performing properties, someone else picks them up, rents them out and then sells them. He said he expects this to continue in the future. The conversation took place at the 2019 WSIA Annual Marketplace in San Diego this September.

The post Burns & Wilcox’s Whitton Expects More Turnover in Habitational Property appeared first on Insurance Journal TV.

Oct 15 2019

1min

Play

Rank #19: Westfield Seeks to Elevate Message

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Listen to this high-energy podcast as Westfield’s distribution leader Chris Cline walks us through the rationale behind the company’s recent rebrand. The word “insurance” was dropped from the name, as Westfield “thought about the customer and risk differently,” expanding from the concept of basic insurance policies. Chris provides observations on the pros and cons of the M&A frenzy. He sees an urgent need for agency principals to intentionally address a succession plan. These issues are not just top-of-mind for Chris; he wants to talk them out as the enthusiastic host of his own podcast, called “Closing the Gap,” covering issues and opportunities in the independent agency channel.

The post Westfield Seeks to Elevate Message appeared first on Insurance Journal TV.

Sep 30 2019

31mins

Play

Rank #20: Burns & Wilcox’s Whitton on Commercial Property Market Capacity

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Insurance Journal’s Andrea Wells recently spoke with Barry Whitton, broker and managing director at Burns & Wilcox, about what he’s seeing in terms of more stringent requirements on capacity in the commercial property market. The conversation took place at the 2019 WSIA Annual Marketplace in San Diego this September.

The post Burns & Wilcox’s Whitton on Commercial Property Market Capacity appeared first on Insurance Journal TV.

Oct 15 2019

Play

Innovation is ‘Process,’ Not Just Tech

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How can an industry accustomed to traditional workflows innovate? This installment offers a behind-the-scenes peek at a national program administrator and MGA. Executive Tom Kussurelis walks us through how innovation works at Arrowhead. “How we make it happen organizationally is a big piece of it,” he says. “You have to have representatives from all of the organization involved. Innovation isn’t just technology; it can be a business process. It can be how your organization is aligned to service the customer.” Committed to taking risks and learning from what works or doesn’t work, Arrowhead has invested or partnered on various fronts, including Plug and Play, APIs, IoT, drones and Amazon Web Services. Tom also has an interesting take on how best to work with insurtechs: “We want to find them after they pivot,” he explains.

The post Innovation is ‘Process,’ Not Just Tech appeared first on Insurance Journal TV.

Jan 20 2020

26mins

Play

Engaging with All Players

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Is it possible for an insurtech to take a page from Switzerland – able to engage with any technology platform, including legacy carrier systems and competing agency management systems? Yes, says Marc Still, an investor and CEO of AVYST. The firm is dedicated to cleaning up haphazard and slow policy submissions, benefiting agents, brokers, MGAs, wholesalers, carriers – as well as the customer, who is frustrated with slow, repetitive processes as well. AVYST is “trying to put insurance back into insurtech,” says Marc. “We’re not about disrupting anybody. We need to address the legacy systems out there. You have to connect all those data points in an efficient way, and it doesn’t matter if you have the fastest API in the world. Two companies each own 40% of the agency management system marketplace – but they’re not innovators. It’s really important we partner with those folks so we can deliver products.” Listen to this recording as Marc, a Wall Street veteran, outlines why the insurance industry is an attractive investment.

The post Engaging with All Players appeared first on Insurance Journal TV.

Jan 06 2020

23mins

Play

Insurance Industry: Follow Amazon, Take Some Risks!

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Steve Anderson didn’t set out to write a book about Jeff Bezos and Amazon’s astounding track record of cyclical experimentation, failure, experimentation and success. But in his research of strategic future issues for the IIABA Agents Council for Technology, he discovered some lessons for the insurance industry – taken directly from 20 annual shareholder letters written by Bezos. To truly innovate, the industry first needs to take more risk, and the proper sort of risk, Steve says. “In our industry,” he explains, “the core value most would say is, ‘We take care of our customer.’ At Amazon a customer needing to contact them is a failure, not something of value.” Agents should look for self-service options for customers to fix things without contacting the agency. “What can we do to automate, paying attention to when the customer has a problem, and proactively reaching out to the customer and fixing it?” Steve says. In this enlightening installment, he outlines key nuggets from the new book, “The Bezos Letters” – available, surprise, on Amazon.

The post Insurance Industry: Follow Amazon, Take Some Risks! appeared first on Insurance Journal TV.

Dec 09 2019

34mins

Play

Kin CEO Harper Sees No Need for an App

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Kin CEO Sean Harper said his InsurTech prefers to focus on a “really good mobile web experience” rather than requiring customers to use an app. He elaborated during an interview with Carrier Management Editor Mark Hollmer at the American Property Casualty Insurance Association annual meeting in Boston on Oct. 21.

The post Kin CEO Harper Sees No Need for an App appeared first on Insurance Journal TV.

Nov 26 2019

1min

Play

What is Kin?

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Sean Harper, the co-founder and CEO of Kin, stood out at the recent American Property Casualty Insurance Association annual meeting in Boston. While most executives at the event wore suits and ties or business casual wear, Harper wore a black T-shirt with his company logo emblazoned on the front. He was there to get the word out about his Chicago-based InsurTech startup, and spoke with Carrier Management Editor Mark Hollmer on Oct. 21 about his company’s goals and mission.

The post What is Kin? appeared first on Insurance Journal TV.

Nov 26 2019

1min

Play

Avoiding ‘Garage Sale Communications’

Podcast cover
Read more

Meet Dave Gordon, CMO of Gallagher Bassett, the claims servicing organization. He’s not your average marketing exec. He originally wanted to be a doctor. Then he went into acting and accomplished a few interesting things. Next was experiential marketing. Along the way he developed a passion for why people should pay attention to their personal brands vis a vis their corporate brands. You’ll thoroughly enjoy this installment as a high-energy Dave dispenses a number of valuable tips originally expressed during his keynote at the 2019 Insurance Marketing Communications Association conference. “You are the CEO of the ‘brand called you,'” he says.

The post Avoiding ‘Garage Sale Communications’ appeared first on Insurance Journal TV.

Nov 25 2019

27mins

Play

ICS Soundbites: Let Our Experts Save you Time!

Podcast cover
Read more

Blaine Sherwin, Assistant Vice President at Woodruff-Sawyer shares with other panelist at the 2019 Insuring Cannabis Summit the challenges faced when he first entered the cannabis market.

You can watch the full discussion, along with other presentations from the summit by visiting insuringcannabissummit.com

The post ICS Soundbites: Let Our Experts Save you Time! appeared first on Insurance Journal TV.

Nov 21 2019

Play

ICS Soundbites: Opportunities in the Cannabis Market

Podcast cover
Read more

Jeffrey Samuels, Cannabis and Hemp Practice Leader with Embroker spoke about opportunities in the cannabis market and other expert advice in the Cannapreneurs Panel at the 2019 Insuring Cannabis Summit.

Listen to the full conversation and learn more by visiting insuringcannabissummit.com.

The post ICS Soundbites: Opportunities in the Cannabis Market appeared first on Insurance Journal TV.

Nov 21 2019

Play

ICS Soundbites: Expert Advice for Agents Interested in the Cannabis Industry

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Jerrad Coots, Principal Agent at Burrows Insurance Agency was one of four speakers on the Cannapreneurs Panel at the 2019 Insuring Cannabis Summit discussing things they have learned as they take on the Cannabis Market.

Watch the full panel and take advantage of expert advice by visiting insuringcannabissummit.com.

The post ICS Soundbites: Expert Advice for Agents Interested in the Cannabis Industry appeared first on Insurance Journal TV.

Nov 21 2019

Play

ICS Soundbites: How Medical Marijuana Could Help Benefit the Opioid Crisis

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Adam Goers, Vice President of Corporate Affairs for Columbia Care was one of the speakers at the 2019 Insuring Cannabis Summit where he discussed Medical Cannabis Products and Reimbursement Policies.

Watch his full presentation by visiting insuringcannabissummit.com.

The post ICS Soundbites: How Medical Marijuana Could Help Benefit the Opioid Crisis appeared first on Insurance Journal TV.

Nov 21 2019

Play

APCIA’s Sampson: Capitalism Versus Socialism, and Why P/C Insurers Should Care

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Globally and in the U.S., there is increasingly fierce debate about the merits of capitalism versus socialism. David Sampson, the APCIA’s CEO, sees this issue as an important one for the property/casualty insurance industry. He explained why, during an interview with Carrier Management Editor Mark Hollmer at the American Property Casualty Insurance Association annual meeting in Boston on Oct. 21.

The post APCIA’s Sampson: Capitalism Versus Socialism, and Why P/C Insurers Should Care appeared first on Insurance Journal TV.

Nov 18 2019

4mins

Play

An APCIA Post-Merger Update

Podcast cover
Read more

A little under a year ago, the American Insurance Association and Property Casualty Insurers Association of America merged. The combined group – the American Property Casualty Insurance Association, held its annual meeting in Boston on Oct. 20-22, where CEO David Sampson gave Carrier Management Editor Mark Hollmer a progress report during an Oct. 21 interview.

The post An APCIA Post-Merger Update appeared first on Insurance Journal TV.

Nov 18 2019

2mins

Play

Florida’s New Insurance Consumer Advocate Investigating Michael Claims Delays

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Florida’s new Insurance Consumer Advocate Tasha Carter has been busy since taking office August 1. With more than 12,000 Hurricane Michael claims still open, according to the Florida Office of Insurance Regulation, one of Carter’s top priorities has been to investigate the reason for the open claims from the devastating Category 5 storm and how the recovery process can be improved going forward.

Carter, who has been with the Florida Department of Financial Services for 17 years, said in her new role she is looking at opportunities to advocate on behalf of all insurance consumers.
Carter spoke with Insurance Journal about her priorities, what she thinks the insurance industry could do better when it comes to working with their policyholders, and opportunities for the industry and her office to work together.

The post Florida’s New Insurance Consumer Advocate Investigating Michael Claims Delays appeared first on Insurance Journal TV.

Nov 14 2019

31mins

Play

Chris-Leef General Agency’s Peterson: Always a Place for Small, Independent MGAs

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Insurance Journal’s Andrea Wells spoke with Chris Peterson with Chris-Leef General Agency in Kansas City at the 2019 WSIA Annual Marketplace in San Diego in September about the trend of consolidation trend among wholesale brokers and the future of the smaller family-owned agency.

The post Chris-Leef General Agency’s Peterson: Always a Place for Small, Independent MGAs appeared first on Insurance Journal TV.

Nov 12 2019

2mins

Play

Chris-Leef General Agency’s Peterson on the Competitive Advantage of Technology Platforms

Podcast cover
Read more

Speaking with Insurance Journal’s Andrea Wells at the 2019 WSIA Annual Marketplace in San Diego, Chris Peterson with Chris-Leef General Agency in Kansas City says partnering with other small wholesalers on a proprietary technology platform has been cost effective and enabled them to compete with large brokers.

The post Chris-Leef General Agency’s Peterson on the Competitive Advantage of Technology Platforms appeared first on Insurance Journal TV.

Nov 12 2019

2mins

Play

Chris-Leef General Agency’s Peterson on Providing Expertise to Retail Agents

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In an interview with Insurance Journal’s Andrea Wells at the 2019 WSIA Annual Marketplace in San Diego, Chris Peterson with Chris-Leef General Agency in Kansas City says the ability to provide expert guidance is important to his retail agent clients.

The post Chris-Leef General Agency’s Peterson on Providing Expertise to Retail Agents appeared first on Insurance Journal TV.

Nov 12 2019

Play

Insurance Industry Should “Challenge Status Quo”

Podcast cover
Read more

Ryan Collier, chief digital officer of wholesale broker Risk Placement Services, says he’s on a mission to “break a broken industry.” Commercial insurance transactions take 60 days to complete, he says, unlike any other industry. On this entertaining recording, Ryan breaks down how his team challenged the status quo and dramatically reduced the online application process for cyber coverage to minutes with only four questions. The industry needs to get away from binders, Ryan says. “Customers don’t want 60 or 90 days. They want a policy.” Insurance professionals need to “eThink Insurance,” says Ryan. “One of my frustrations is to see people protect their jobs. They say, ‘I’m going to color inside the lines. I’m not going to fail.’ I fail a lot at RPS, but thankfully we succeed more than we fail.”

The post Insurance Industry Should “Challenge Status Quo” appeared first on Insurance Journal TV.

Nov 11 2019

22mins

Play

APCIA’s Wienecke on Why Congress Is Still Working

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Even in an age of hyper-partisanship in Congress, both the House and the Senate have ways to cooperate and pass legislation. Nat Wienecke, senior VP of Government Relations at the American Property Casualty Insurance Association, describes how during an interview at the APCIA Annual Meeting on Oct. 21 in Boston.

The post APCIA’s Wienecke on Why Congress Is Still Working appeared first on Insurance Journal TV.

Nov 07 2019

1min

Play

Insurers Are Closely Following Two Cannabis Issues in Congress

Podcast cover
Read more

Nat Wienecke, senior vice president of Government Relations at the American Property and Casualty Insurance Association, said that insurers are closely following two cannabis issues in Congress. During a Carrier Management interview at the APCIA Annual Meeting on Oct. 21 in Boston, Wienecke explained the issues in greater detail.

The post Insurers Are Closely Following Two Cannabis Issues in Congress appeared first on Insurance Journal TV.

Nov 07 2019

2mins

Play

What APCIA Hopes for in a TRIA Renewal

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At the end of October, the House Financial Services Committee voted to extend the Terrorism Risk Insurance Act, or TRIA – a Federal reinsurance backstop initially established after the 9/11 attacks. The issue is an important one for the property/casualty insurance industry and its lobbyists including Nat Wienecke, senior vice president of Government Relations at the American Property Casualty Insurance Association. Wienecke detailed his hopes for renewal during a Carrier Management interview on Oct. 21 at the APCIA Annual Meeting in Boston.

The post What APCIA Hopes for in a TRIA Renewal appeared first on Insurance Journal TV.

Nov 06 2019

1min

Play

iTunes Ratings

19 Ratings
Average Ratings
5
4
0
1
9

Does not play

By Bob Franklintwowrr 23 - Apr 07 2017
Read more
Podcast do not play on iPhone.

Great, But...

By Mike J283 - Jun 28 2016
Read more
Love this podcast! You must use a different player to listen though. It doesn't play on the regular app.