Cover image of Spapreneur Podcast
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Business
Careers
Alternative Health
Health & Fitness

Spapreneur Podcast

Updated 14 days ago

Business
Careers
Alternative Health
Health & Fitness
Read more

The day spa business podcast giving real-life tips and tricks for massage therapists, estheticians, and other spa professionals.

Read more

The day spa business podcast giving real-life tips and tricks for massage therapists, estheticians, and other spa professionals.

iTunes Ratings

46 Ratings
Average Ratings
37
1
1
3
4

Lynn and Ramona are what we all need

By Reba32 - Apr 21 2020
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Don’t let the title fool you, this is for anyone working in the personal care industry no matter if they are a spa or not. I feel like I’m hanging out with a couple of friends sharing stories and getting some honest advice on how to not only survive but thrive in my professional life. Never stuffy or boring, and you always end up getting a great idea to implement, a better way to navigate the ups and downs of business ownership and always in a fun and engaging way.

70/30

By ingrid329 - Feb 06 2020
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The episodes are 70% pitter patter and 30% on topic. Personally I listen to podcasts to learn. They’re nice and charming but it’s frustrating when they digress each time they get back to the point/topic. It’s obvious they have a lot to teach, maybe y’all could write a book, I’ll read it.

iTunes Ratings

46 Ratings
Average Ratings
37
1
1
3
4

Lynn and Ramona are what we all need

By Reba32 - Apr 21 2020
Read more
Don’t let the title fool you, this is for anyone working in the personal care industry no matter if they are a spa or not. I feel like I’m hanging out with a couple of friends sharing stories and getting some honest advice on how to not only survive but thrive in my professional life. Never stuffy or boring, and you always end up getting a great idea to implement, a better way to navigate the ups and downs of business ownership and always in a fun and engaging way.

70/30

By ingrid329 - Feb 06 2020
Read more
The episodes are 70% pitter patter and 30% on topic. Personally I listen to podcasts to learn. They’re nice and charming but it’s frustrating when they digress each time they get back to the point/topic. It’s obvious they have a lot to teach, maybe y’all could write a book, I’ll read it.
Cover image of Spapreneur Podcast

Spapreneur Podcast

Latest release on Apr 22, 2020

The Best Episodes Ranked Using User Listens

Updated by OwlTail 14 days ago

Rank #1: How to Keep Team Members

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On today’s episode, Lynn and Ramona break down how they have kept their DeStress Express team over the years. They don’t have a lot of turnover in staff which is rare for day spas so how do Ramona and Lynn keep their staff? If you’re having problems keeping a staff it might be you. Your…

Feb 13 2019

36mins

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Rank #2: 1 Client Retention Hack Spas Can’t Skip

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On today’s show, Lynn and Ramona talk all about building client retention with one simple hack – giving the client a reason to return. Giving a client a reason to return is crucial to the building of your business. Too often we see Spapreneurs saying they can’t build repeat clientele or they just aren’t getting referrals. Not true…

Feb 02 2017

20mins

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Rank #3: Small Details Matter

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On this episode, we’re talking about the details! We had a pretty bad experience at a local skate venue for the birthday of one of the tiny humans. It was dirty, the customer service was bad, there was a long list of things that we could have complained about and we will not be going…

Aug 14 2019

33mins

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Rank #4: Generate More Income with Retail

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On this episode, we’re giving you the rules you need to follow to max out on retail sales. We know that your business is about selling services but having some extra income from selling retail can be a nice bonus for your spa. We’re covering everything from what products to pick, why those ones, how…

Jun 26 2019

38mins

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Rank #5: How to Raise Your Rates

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Today we’re talking about raising your rates. Pricing yourself correctly is an art, but one that you can hone. What We Talked About: Should you open your own place right away How to look at competitors Why money needs to be the first rule When you know when it’s time to raise your rates Who…

Oct 18 2017

31mins

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Rank #6: The Six Pillars to Spa Success

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On this episode, we talk about the six things all spa professionals need to succeed. 2018 is just days away and we want y’all ready to go! We want you to build your business beyond the treatment room and this episode will help! The Six Pillars of a successful spa are new clients, retention, building…

Dec 20 2017

44mins

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Rank #7: Are You Focused On The Right Priorities?

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It’s one of the busiest times of the year for Spa Owners. You can often get caught up completing small jobs and tasks which are not always the most important ones to get done. You need to make sure that you\'re focused on the right priorities whether it is delegating to the team or removing non essential things off your to do list! On this episode of the Spapreneur podcast, we’re sharing more of our experiences of dealing with these types of situations and handing out lots of advice.

Topics Mentioned

  • Lynn has broke the cardinal rule
  • Front Desk staff meeting
  • Lynn is taking too much on
  • Delegation
  • You can’t do it all y’all 
  • Meet on your schedule
  • Are you focusing on the right priorities? 
  • Lynn lost the mother and baby

Resources Mentioned

Nov 22 2019

34mins

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Rank #8: Surround Yourself With Your Ideal Clients

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Ideal clients are not just those that walk through the door wanting treatments. As a business owner you need to make sure your whole team are also your ideal clients. From your therapists and front desk staff, through to your tech guy, you need to make sure that these are people who you can count upon, who you can trust and are people you truly want to be around. On this episode of the Spapreneur podcast, we’re giving you the 6 core values that you should be thinking about when deciding whether someone is your ideal client!

Topics Mentioned

  • Old lady shop
  • Ideal clients
  • This therapist is not Lynn’s ideal client
  • Clients belong to themselves
  • We’ve been dealing with a few issues 
  • If you could clone three people in your business who would it be
  • Take note of these 6 core values

Resources Mentioned

Dec 11 2019

38mins

Play

Rank #9: How to Create Packages and Menus for your Massage and Aesthetican Business

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On today’s episode, we’re going over how to put together a spa menu. For some reason, this is one of the TOP questions in the spa Facebook groups, but putting together packages and spa menus that are client friendly are critical for increasing sales for you. Topics Covered Sessy shows her age No one…

Sep 19 2018

29mins

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Rank #10: How we sold $25,000 worth of massages in four days using Email

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On today's Spapreneur podcast: Lynn celebrated her birthday and decided to eat birthday cake while recording this episode. How we're becoming a "grown up" with a new website and app for our clients. So we needed to raise money - and boy did we! Topics Covered: 4 or more membership system The thoughts of free…

Jun 14 2017

20mins

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Rank #11: What To Do When Business is Slow

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On today’s episode, we talk about the peaks and valleys of running a business. Spring has sprung which means clients are spending more time outdoors and less time in your business. Keeping calm and use this season to your advantage. Don’t be afraid of slow business, use it to your advantage. Topics Covered The clients…

May 09 2018

31mins

Play

Rank #12: Cheap Marketing Ideas That Work

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No fear in this industry – here are some of the things that got us started. You must try everything to get your business going and some things might freak you out. Those are the things that are likely to be the most successful. Things We Talked About in this Episode: How to get over…

Oct 04 2017

36mins

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Rank #13: Plan That Sh*t Out

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We broke our ‘Don’t F*ck with the money\' rule! You read that right, we didn’t follow our own advice, and guess what, we’re paying for it now. On this episode of the Spapreneur podcast, we’re talking about some recent experiences where we went against our own advice, the impact this has had and why it\'s so important to stick to your business roadmap.

Topics Mentioned

  • We’re renovating again!
  • Follow the roadmap
  • We’ve been dealing with car trouble too
  • Chasing the money and not the client
  • Managing money
  • Moral of the story - map that sh*t out

Resources Mentioned

Nov 13 2019

30mins

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Rank #14: It’s Time to Come up with Fall Marketing Ideas

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On this episode, it’s almost pumpkin spice season! Seriously what are you going to do to get ready for Fall Marketing! This is a great time to look at new modalities, new skin care products and treatments to add. What are you going to serve to clients? Seriously say hello to Autumn y’all with profits…

Aug 15 2018

32mins

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Rank #15: How Do You Control the Treatment Room

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Who controls the treatment room you or the client? That is the question Lynn and Ramona discuss on this episode of Spapreneur Podcast. From everything from the temperature to music, the client has a lot of say in their spa appointment. But do you have the skills, language, and backbone required when faced with a…

Jan 04 2017

32mins

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Rank #16: Think For A Moment Before Sharing Your Opinions

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On this episode, as always, we’re giving you our honest opinions. We all have our own opinions and that’s OK. The problem comes when that opinion isn’t necessarily based on the true facts, or the way in which the opinions are dished out is just rude! We also feel pretty strongly about those people who…

Topics Mentioned

  • Why honesty is a good thing
  • How to be honest as a business owner

Sep 11 2019

29mins

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Rank #17: Do You Have The Right Business Mindset?

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On today’s episode, we’re talking about why having the right mindset is key to helping your business grow. Whether you’re trying to run a business, grow personally or just survive your busy days, mindset plays a huge part. If you’re complaining that your business isn’t making any money, you “don’t have time”, or you’re holding…

May 22 2019

42mins

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Rank #18: Should you offer discounts?

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On today’s episode of the Spapreneur Podcast Ramona and Lynn are talking about offering discounts to special interest groups. We love all our servicemen, teachers (Ramona is married to one), and other first responders, but if you offer it to them then where do you stop? We dive into the group discount programs, should you…

Nov 07 2018

29mins

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Rank #19: The Differences in Independent Contractors and Employees in Day Spas

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On today’s podcast, we feed the therapists soup and talk about the difference between independent contractors and employees. The differences are very clear and not because you have brand standards but the independent contractor can have opinions too. Both can work but you need to be clear about what your local and state laws say…

Mar 29 2018

29mins

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Rank #20: How to Convert Once a Year Clients into Regular Clients

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We got the date wrong – it’s the week before – it’s going to be okay, we’re really good at helping spa workers get more clients, not checking dates. On today’s episode, we learn about eating shorts when you can’t find the right decor for your spa. Valentine’s Day is on a Wednesday this year,…

Feb 08 2018

22mins

Play