SUMMER BONUS EPISODE! We're delighted to be able to bring you a fabulous bonus episode of SSO Next with Precisely. In this episode I talk to Tim Fujita-Yuhas, VP Product Management at Precisely, about data integrity (and how to get the accurate, consistent and contextualized data you need to make confident business decisions). We discuss how to get better data governance, fostering a data driven culture, master data management and how to use automation to assist throughout. If you enjoy this episode you can also join Precisely's webinar on the 26th July focused on "The Truth (And Myth) Behind Artificial Intelligence and Data Integrity," register here  https://www.ssonetwork.com/intelligent-automation/webinars/the-truth-and-myth-behind-artificial-intelligence-and-data-integrity

SUMMER BONUS EPISODE! We're delighted to be able to bring you a fabulous bonus episode of SSO Next with Precisely. In this episode I talk to Tim Fujita-Yuhas, VP Product Management at Precisely, about data integrity (and how to get the accurate, consistent and contextualized data you need to make confident business decisions). We discuss how to get better data governance, fostering a data driven culture, master data management and how to use automation to assist throughout. If you enjoy this episode you can also join Precisely's webinar on the 26th July focused on "The Truth (And Myth) Behind Artificial Intelligence and Data Integrity," register here <a href="https://www.ssonetwork.com/intelligent-automation/webinars/the-truth-and-myth-behind-artificial-intelligence-and-data-integrity" rel="nofollow" target="_blank"> https://www.ssonetwork.com/intelligent-automation/webinars/the-truth-and-myth-behind-artificial-intelligence-and-data-integrity</a>

Achieving Data Integrity Through Hyperautomation

Last episode we shared a number of interviews gathered onsite at SSO Week Europe in Lisbon. This week is part 2, and I'll be speaking with representatives from Apex Analytix, Infosys, Fresinius Kabi, Experian, SSON Research &amp; Analytics, Datamatics and Kone.  We discuss the commercialization of GBS, infusing purpose into the everyday, ERP transformation, data integrity and supplier relationship management.  If you were unable to attend our Lisbon event you can register here for our virtual summit https://www.ssonetwork.com/events-sso-digital-week-europe

Last episode we shared a number of interviews gathered onsite at SSO Week Europe in Lisbon. This week is part 2, and I'll be speaking with representatives from Apex Analytix, Infosys, Fresinius Kabi, Experian, SSON Research &amp; Analytics, Datamatics and Kone.  We discuss the commercialization of GBS, infusing purpose into the everyday, ERP transformation, data integrity and supplier relationship management.  If you were unable to attend our Lisbon event you can register here for our virtual summit <a href="https://www.ssonetwork.com/events-sso-digital-week-europe" rel="nofollow" target="_blank">https://www.ssonetwork.com/events-sso-digital-week-europe</a>

Live from Lisbon: Insight from Onsite SSOW Europe Part 2

I was lucky enough to be onsite at SSOW Europe in Lisbon, Portugal last week. So I took the opportunity to speak to our sponsors, speakers and delegates about what they learnt. Key points discussed included: purpose, employee experience, digital business services, capabailities as a service and change management. This episode is part one and part two comes out next week. If you were unable to attend in Lisbon, then don't worry. You can register for our online edition here https://www.ssonetwork.com/events-sso-digital-week-europe which takes place in June. 

I was lucky enough to be onsite at SSOW Europe in Lisbon, Portugal last week. So I took the opportunity to speak to our sponsors, speakers and delegates about what they learnt. Key points discussed included: purpose, employee experience, digital business services, capabailities as a service and change management. This episode is part one and part two comes out next week. If you were unable to attend in Lisbon, then don't worry. You can register for our online edition here <a href="https://www.ssonetwork.com/events-sso-digital-week-europe" rel="nofollow" target="_blank">https://www.ssonetwork.com/events-sso-digital-week-europe</a> which takes place in June.

Live from Lisbon: Insight from Onsite SSOW Europe

Deborah Kops

In this episode of GBS careers corner I talk to industry legend Deborah Kops. She's the founder or global business services consultancy Sourcing Change, an advisor in private equity the founder of the BPO Liberty Source and most recently she's focused on the crucial factor of talent. Deborah has a unique perspective on the global business, shared services and outsourcing industry, having served in provider, buyer, business founder, board and advisory roles. In this conversation she shares her invaluble insight on the capabilities needed to be a shared services leader, how to choose the right GBS organization to further your career, when to switch careers and how to build your leadership brand. 

In this episode of GBS careers corner I talk to industry legend Deborah Kops. She's the founder or global business services consultancy Sourcing Change, an advisor in private equity the founder of the BPO Liberty Source and most recently she's focused on the crucial factor of talent. Deborah has a unique perspective on the global business, shared services and outsourcing industry, having served in provider, buyer, business founder, board and advisory roles. In this conversation she shares her invaluble insight on the capabilities needed to be a shared services leader, how to choose the right GBS organization to further your career, when to switch careers and how to build your leadership brand.

GBS Careers Corner: Deborah Kops on which roles are hot and how to choose a GBS organization

SSON R&amp;A reports that the three top priorities for shared services and GBS for impacting the overall workforce are driving headcount optimization, driving better integration and utilization of technology and driving enhanced performance.   On today’s episode we’ll be looking at How Connected HR processes and Insights can be the key to talent strategy and organizational growth.   Discussion will include:   The key digital transformations HR  need to prioritize in order to deliver a modern HR experience to employees  How HR is well-positioned to provide strategic insight into opportunities for business growth  Ways the employee experience from Hire-to-Retire can be better streamlined 

SSON R&amp;A reports that the three top priorities for shared services and GBS for impacting the overall workforce are driving headcount optimization, driving better integration and utilization of technology and driving enhanced performance.   On today’s episode we’ll be looking at How Connected HR processes and Insights can be the key to talent strategy and organizational growth.  Discussion will include: <ol> <li> The key digital transformations HR need to prioritize in order to deliver a modern HR experience to employees</li> <li> How HR is well-positioned to provide strategic insight into opportunities for business growth</li> <li> Ways the employee experience from Hire-to-Retire can be better streamlined</li> </ol>

Making HR a Strategic Value Driver with Connected Processes

As shared services continue to expand their scope of work, we see tremendous opportunities for HR services to integrate activities like employee relations. SSON Research &amp; Analytics data confirms 17% of shared services plan to bring ER into scope this year. To better understand the pros and cons, Barbara Hodge, Global Editor at SSON asks Simon Brown, HR services expert, to explain…

As shared services continue to expand their scope of work, we see tremendous opportunities for HR services to integrate activities like employee relations. SSON Research &amp; Analytics data confirms 17% of shared services plan to bring ER into scope this year. To better understand the pros and cons, Barbara Hodge, Global Editor at SSON asks Simon Brown, HR services expert, to explain…

Employee Relations: An Opportunity for HR Services?

As the workforce evolves from a static, in-office, 9-5 placement to a more global, digitally enabled and flexible environment, the work done by humans isn’t defined by their location or physical presence in the office. Sponsored by Brickwork, this episode of SSONext discusses how human-driven administration has been a previously untapped well for talent and business resilience. Joined by Sangeeta Kulkarni, the founder and CEO of Brickwork, we discuss:   The rising need for talent that is flexible and intuitive in a rapidly digitizing world How virtual administrative assistant can fill talent gaps in a competitive landscape The unique value human administrative assistants bring to the table 

As the workforce evolves from a static, in-office, 9-5 placement to a more global, digitally enabled and flexible environment, the work done by humans isn’t defined by their location or physical presence in the office. Sponsored by Brickwork, this episode of SSONext discusses how human-driven administration has been a previously untapped well for talent and business resilience. Joined by Sangeeta Kulkarni, the founder and CEO of Brickwork, we discuss:  <ul> <li>The rising need for talent that is flexible and intuitive in a rapidly digitizing world</li> <li>How virtual administrative assistant can fill talent gaps in a competitive landscape</li> <li>The unique value human administrative assistants bring to the table</li> </ul>

The Role of Human Administrators in the Future of Work

Hear from the Best GBS and The Best Service Provider Impact Award Winners SSON's Impact Awards represent the highest level of recognition for the impact shared services have on enterprise.  The awards are open to shared services and GBS globally, with winners announced at SSON's flagship events. Impact Award winners represent shared services operating at the peak of their performance, and demonstrating leading practices.  At SSOW Orlando, Tesco Business Services took home the Impact Award for World's Best GBS, and Capgemini for Best Service provider. In this episode, hear from two award winning companies on what it takes to be the best of the best. This episode covers:  The winning ingredients for high-value service delivery What it takes to mature a service center The importance of continuous improvement as a culture and strategy for change 

Hear from the Best GBS and The Best Service Provider Impact Award Winners SSON's Impact Awards represent the highest level of recognition for the impact shared services have on enterprise.  The awards are open to shared services and GBS globally, with winners announced at SSON's flagship events. Impact Award winners represent shared services operating at the peak of their performance, and demonstrating leading practices.  At SSOW Orlando, Tesco Business Services took home the Impact Award for World's Best GBS, and Capgemini for Best Service provider. In this episode, hear from two award winning companies on what it takes to be the best of the best. This episode covers: <ul> <li>The winning ingredients for high-value service delivery</li> <li>What it takes to mature a service center</li> <li>The importance of continuous improvement as a culture and strategy for change</li> </ul>

What Does it Take to be the Best of the Best?

In a special episode of SSONext, we sit down with a few of the solutions providers of SSOW Orlando to discuss key insights from senior executives.  Conversations covered some of the most pertinent topics of the event, including:  Key takeaways from the Environmental Social Governance boardroom Top Insights into corporate spending trends and risk in 2023 and the power of analytics and AI to identify and navigate risk How AI is delivering the Future of Work and how it defines itself from automation Trends in the Future of Finance, from new skillsets, emerging tech and AP error detection and prevention Drilling down into the critical role process management will play in the modern shared service organization 

In a special episode of SSONext, we sit down with a few of the solutions providers of SSOW Orlando to discuss key insights from senior executives.  Conversations covered some of the most pertinent topics of the event, including: <ul> <li>Key takeaways from the Environmental Social Governance boardroom</li> <li>Top Insights into corporate spending trends and risk in 2023 and the power of analytics and AI to identify and navigate risk</li> <li>How AI is delivering the Future of Work and how it defines itself from automation</li> <li>Trends in the Future of Finance, from new skillsets, emerging tech and AP error detection and prevention</li> <li>Drilling down into the critical role process management will play in the modern shared service organization</li> </ul>

Live from SSOW Orlando:  The Insight Onsite

Kai Eberhard Lueg is the Chief Operating Officer, Global Business Services, Siemens AG.  He has vast international experience in the Siemens Shared Services environment in various leading positions such as Head of Business Process Shared Services and Finance Shared Services as well as CFO of Global Shared Services. Siemens Global. Prior to these engagements, he was acting as global CFO of the Siemens Wind Power Division. He has been a long term supporter of SSON where he has generously shared Siemens GBS story of cutting-edge digital transformation and end-to-end process excellence. In 2022, for the 6th year running - Siemens GBS made the list of SSON’s top 20 most admired Shared Services Operations. In this conversation, Kai shares:  How Siemens GBS have gone beyond traditional services to take on technical activities such as Engineering The importance of demonstrating integrity and work-life balance during a GBS job interview  The wealth of opportunity a career in GBS and Siemens has to offer 

Kai Eberhard Lueg is the Chief Operating Officer, Global Business Services, Siemens AG.  He has vast international experience in the Siemens Shared Services environment in various leading positions such as Head of Business Process Shared Services and Finance Shared Services as well as CFO of Global Shared Services. Siemens Global. Prior to these engagements, he was acting as global CFO of the Siemens Wind Power Division. He has been a long term supporter of SSON where he has generously shared Siemens GBS story of cutting-edge digital transformation and end-to-end process excellence. In 2022, for the 6th year running - Siemens GBS made the list of SSON’s top 20 most admired Shared Services Operations. In this conversation, Kai shares: <ul> <li>How Siemens GBS have gone beyond traditional services to take on technical activities such as Engineering</li> <li>The importance of demonstrating integrity and work-life balance during a GBS job interview </li> <li>The wealth of opportunity a career in GBS and Siemens has to offer</li> </ul>

GBS Careers Corner: Kai-Eberhard Lueg on the importance of dynamic capability and work-life balance in GBS

Examining simplification, standardization &amp; centralization to create value.

Seth, host of the SSON podcast, highlights all aspects of shared services, outsourcing and more in this can’t miss podcast!  The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Awesome Podcast!!

Good RPA and automation podcast

SSONext

Pamela Wolfe

NASA’s Pam Wolfe joins us to discuss their RPA journey, which started over two years ago in their Shared Services Center. Establishing RPA governance across NASA has taken time, strategy, and strong support across the agency. In many ways, NASA’s move to RPA is very similar to the typical enterprise, but let’s not forget—NASA sends people to space. In fact, a recent decision was made to send astronauts to the moon and Mars by 2024. In order to reach their goals, NASA went through a cultural and digital transformation shift that received a high level of support from the top—which Pam defines as a necessity. Naturally, governance and security is of the utmost importance during this transformation. Pam shares some astonishing numbers in regard to their progress while laying out a path for the lay-enterprise, if you will, to accomplish similar workflow evolutions.

NASA’s Pam Wolfe joins us to discuss their RPA journey, which started over two years ago in their Shared Services Center. Establishing RPA governance across NASA has taken time, strategy, and strong support across the agency. In many ways, NASA’s move to RPA is very similar to the typical enterprise, but let’s not forget—NASA sends people to space. In fact, a recent decision was made to send astronauts to the moon and Mars by 2024. In order to reach their goals, NASA went through a cultural and digital transformation shift that received a high level of support from the top—which Pam defines as a necessity. Naturally, governance and security is of the utmost importance during this transformation. Pam shares some astonishing numbers in regard to their progress while laying out a path for the lay-enterprise, if you will, to accomplish similar workflow evolutions.

Ep. 147: Pamela Wolfe, NASA

Caroline Basyn

Caroline Basyn, Global CIO and GBS Officer at Mondelēz International, discusses the importance of setting a solid foundation before planning and executing a digital transformation. With an influx of data comes new problems to be solved. Instilling a cloud and data strategy, setting up a consumer-centric framework, and building innovation teams out of siloed departments are some of the solutions Basyn touches on. Once the foundation is set, deploying corporate culture changes, Agile workplaces, and AI and ML technology gets done quicker, cheaper, and with more longevity than a quick-fix solution. “I used to say quality is not the enemy of speed, but in a certain sense, you need to be able to marry both.”

Caroline Basyn, Global CIO and GBS Officer at Mondelēz International, discusses the importance of setting a solid foundation before planning and executing a digital transformation. With an influx of data comes new problems to be solved. Instilling a cloud and data strategy, setting up a consumer-centric framework, and building innovation teams out of siloed departments are some of the solutions Basyn touches on. Once the foundation is set, deploying corporate culture changes, Agile workplaces, and AI and ML technology gets done quicker, cheaper, and with more longevity than a quick-fix solution. “I used to say quality is not the enemy of speed, but in a certain sense, you need to be able to marry both.”

Ep. 118: Caroline Basyn, Mondelez

Juan Araya

Juan Arya discusses his eight CoE keys to success. Juan doesn’t mince words when it comes to the importance of building a strong, nuanced team and fixing what’s broken. He also discusses why it’s critical to build and sustain capabilities. He reminds us that, while success comes in sets of sprints, ultimately, the race is a marathon. Goals and metrics are another key for Juan, but the numbers are a moot point without the right performance management. Finally, Juan focuses on sustaining and building team skillsets, regardless of who is coming and going.

Juan Arya discusses his eight CoE keys to success. Juan doesn’t mince words when it comes to the importance of building a strong, nuanced team and fixing what’s broken. He also discusses why it’s critical to build and sustain capabilities. He reminds us that, while success comes in sets of sprints, ultimately, the race is a marathon. Goals and metrics are another key for Juan, but the numbers are a moot point without the right performance management. Finally, Juan focuses on sustaining and building team skillsets, regardless of who is coming and going.

Ep. 136: Juan Araya, Stryker (8 Keys to Success)

Fernando Nunes

Fernando Nunes, senior process automation architect at Man Energy solutions, discusses his unique approach to IT and business. By leveraging RPA, AI, and BPA tools, Nunes works to empower the business line and decrease IT bottlenecks through process automation. He further explains the Center of Excellence concept using an apt airport metaphor. “Our philosophy was always about enabling our line of business to do large things themselves, and we of course, would have to provide an architecture, a governance, an infrastructure, and we see it more like we provide the airport. Then the line of business will make the flights; the planes to fly.”

Fernando Nunes, senior process automation architect at Man Energy solutions, discusses his unique approach to IT and business. By leveraging RPA, AI, and BPA tools, Nunes works to empower the business line and decrease IT bottlenecks through process automation. He further explains the Center of Excellence concept using an apt airport metaphor. “Our philosophy was always about enabling our line of business to do large things themselves, and we of course, would have to provide an architecture, a governance, an infrastructure, and we see it more like we provide the airport. Then the line of business will make the flights; the planes to fly.”

Ep. 122: Fernando Nunes, MAN

Henrick Hanasand

We spoke to Henrik Hanasand, with Seniorrådgiver, a shared service center for payroll and accountants. Hanasand discussed his enterprise’s robotic evolution starting with a proof of concept, consulting, and implementation. Still, finding the right RPA solution involved some trial and error. After relying too heavily on consultants, Hanasand decided to search internally for talent. It worked. Their new approach to a holistic IT solution has given them the flexibility to look at AI more broadly and futureproof their organization. Seniorrådgiver has made a concerted effort to continue the path forward technologically, and it’s paying off.

We spoke to Henrik Hanasand, with Seniorrådgiver, a shared service center for payroll and accountants. Hanasand discussed his enterprise’s robotic evolution starting with a proof of concept, consulting, and implementation. Still, finding the right RPA solution involved some trial and error. After relying too heavily on consultants, Hanasand decided to search internally for talent. It worked. Their new approach to a holistic IT solution has given them the flexibility to look at AI more broadly and futureproof their organization. Seniorrådgiver has made a concerted effort to continue the path forward technologically, and it’s paying off.

Ep. 133: Henrick Hanasand, Norway

Alexander Hubel

Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander describes the difference between tribes and communities within the organization and what their roles entail. As far as machine learning is concerned, Alexander says, “I think from an Ericsson perspective, we’re quite far ahead, and I think that relates to us being a tech company.” This hasn’t come without its challenges, though, which Alexander also delves into.

Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander describes the difference between tribes and communities within the organization and what their roles entail. As far as machine learning is concerned, Alexander says, “I think from an Ericsson perspective, we’re quite far ahead, and I think that relates to us being a tech company.” This hasn’t come without its challenges, though, which Alexander also delves into.

Ep. 135: Alexander Hubel, Ericsson

Reka Mishra is the managing director of the transformation office for the SVB Financial Group. She lays out the basics of mergers and acquisitions before diving in on operational excellence. For M&amp;A, it is imperative to have a target operating model in place. That model must consist of four key elements: people, process, technology, and data. Change management, communication, and HR must also be involved from the onset in order to best address the concerns of the employees. When M&amp;A happens for the sake of digital transformation, it is especially critical that the enterprise is sensitive to the human element. Reka explains how to strike the right balance in order to make the transition as smooth as possible. Mergers and acquisitions aren’t a one-and-done, and they must lead from the top. As Reka says, “It's absolutely critical to get all the executives aligned and in agreement because then you can have a very clear path forward, and then you know you're meeting everybody's expectation. And also it's helpful in them communicating to their employees what's happening at an organization-wide level. It's a consistent message. It's a consistent buy-in.”

Reka Mishra is the managing director of the transformation office for the SVB Financial Group. She lays out the basics of mergers and acquisitions before diving in on operational excellence. For M&amp;A, it is imperative to have a target operating model in place. That model must consist of four key elements: people, process, technology, and data. Change management, communication, and HR must also be involved from the onset in order to best address the concerns of the employees. When M&amp;A happens for the sake of digital transformation, it is especially critical that the enterprise is sensitive to the human element. Reka explains how to strike the right balance in order to make the transition as smooth as possible. Mergers and acquisitions aren’t a one-and-done, and they must lead from the top. As Reka says, “It's absolutely critical to get all the executives aligned and in agreement because then you can have a very clear path forward, and then you know you're meeting everybody's expectation. And also it's helpful in them communicating to their employees what's happening at an organization-wide level. It's a consistent message. It's a consistent buy-in.”

Ep. 150: Reka Mishra, SVB

Barbara Hodge gives us a glimpse into the future of global enterprise. She offers actionable advice on what can be done today to support tomorrow’s AI efforts. The power of predictive outcomes grows as our understanding and technology grows. In fact, our choices as humans are increasingly influenced by machines. Despite this, corporations still struggle with how to best cleanse data. More time is spent on data cleansing that is spent on analyzing, evaluating, and deciding combined. Without a clear vision, efforts toward leveraging AI are watered down and unfocused. Barbara offers customer-centric advice on creating an effective AI plan.

Barbara Hodge gives us a glimpse into the future of global enterprise. She offers actionable advice on what can be done today to support tomorrow’s AI efforts. The power of predictive outcomes grows as our understanding and technology grows. In fact, our choices as humans are increasingly influenced by machines. Despite this, corporations still struggle with how to best cleanse data. More time is spent on data cleansing that is spent on analyzing, evaluating, and deciding combined. Without a clear vision, efforts toward leveraging AI are watered down and unfocused. Barbara offers customer-centric advice on creating an effective AI plan.

Ep. 135: Tommorow Today, Episode 1

Alexander Theilmann

Siemens’ Alexander Thielmann discusses the Fourth Industrial Revolution and its effect on the corporate landscape. The transformation Siemens has embarked on, aptly named Vision 2020 Plus, is a cultural one as much as it is a technology one. With a company as large as Siemens, Thielmann describes this sea change as navigating a fleet of ships. “...with this new change of these fleet of ships, the expectation of the board is also that the ships, or the companies, make more profit... Which also means now they are looking a bit more outside the box.”

Siemens’ Alexander Thielmann discusses the Fourth Industrial Revolution and its effect on the corporate landscape. The transformation Siemens has embarked on, aptly named Vision 2020 Plus, is a cultural one as much as it is a technology one. With a company as large as Siemens, Thielmann describes this sea change as navigating a fleet of ships. “...with this new change of these fleet of ships, the expectation of the board is also that the ships, or the companies, make more profit... Which also means now they are looking a bit more outside the box.”

Ep. 119: Alexander Theilmann, Siemens

Tony Saldanha

Lee Coulter

 Deborah Kops, Tony Saldanha, and Lee Coulter are no strangers to shared services. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a way large companies don’t. Lee, also excited to join The Startup Zone, delves into process automation. Deborah plans on helping startups understand a marketplace unfamiliar to them. Big Tech and tiny tech are becoming increasingly digital. Disruption is inevitable, so why not jump in on the fun? The Startup Zone can teach you how.

Deborah Kops, Tony Saldanha, and Lee Coulter are no strangers to shared services. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a way large companies don’t. Lee, also excited to join The Startup Zone, delves into process automation. Deborah plans on helping startups understand a marketplace unfamiliar to them. Big Tech and tiny tech are becoming increasingly digital. Disruption is inevitable, so why not jump in on the fun? The Startup Zone can teach you how.

Ep. 129: Deborah Kops, Tony Saldanha & Lee Coulter

Suzanne Leopodi-Nichols

 Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take between global enterprises and entrepreneurs can be symbiotic, and Suzanne is excited about bridging the gap between the two. The interview closes with Seth’s trademark questions regarding the mysteries of life and music.

Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take between global enterprises and entrepreneurs can be symbiotic, and Suzanne is excited about bridging the gap between the two. The interview closes with Seth’s trademark questions regarding the mysteries of life and music.

Ep. 128: Suzanne Leopodi-Nichols, UPS

Manny Korakis

Manny Korakis joins us and shares the importance of potentially applying different strategies to different companies: "I've learned over the course of this journey that every company is in a different spot in their own journey, and I have to react to that. What's important in one organization at any given point in time, isn't necessarily a top priority in another company at their point in time."

Manny Korakis joins us and shares the importance of potentially applying different strategies to different companies: "I've learned over the course of this journey that every company is in a different spot in their own journey, and I have to react to that. What's important in one organization at any given point in time, isn't necessarily a top priority in another company at their point in time."

Ep. 115: Manny Korakis, 

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