Cover image of Tell Me Something Good About Retail
(17)
Business
Education
Careers
How To

Tell Me Something Good About Retail

Updated 4 days ago

Business
Education
Careers
How To
Read more

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

Read more

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

iTunes Ratings

17 Ratings
Average Ratings
16
1
0
0
0

Great guests

By Wm P - Jun 17 2018
Read more
Great guests, very inspiring stories of people working in retail.

iTunes Ratings

17 Ratings
Average Ratings
16
1
0
0
0

Great guests

By Wm P - Jun 17 2018
Read more
Great guests, very inspiring stories of people working in retail.
Cover image of Tell Me Something Good About Retail

Tell Me Something Good About Retail

Latest release on Jan 17, 2020

All 59 episodes from oldest to newest

Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]

Podcast cover
Read more

This episode is devoted to the science behind consumers. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Making Your Customers Feel Smart and Empowered

How has retail changed and how are you adapting?

How Science Can Affect the Way People Buy

A left- or right-hand dominant person can affect your sales. 

Understand the Way People See Things

Helping your target market. 

More details at: 

https://www.retaildoc.com/podcast/316paco-underhill-on-the-science-of-age-when-it-comes-to-retail

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Jan 17 2020

33mins

Play

Joe and John Gaither on Differentiating Your Product [Episode 315]

Podcast cover
Read more

This episode is devoted to educating consumers. Learn how to differentiate your product from the rest on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Educating the Customer

Experiencing the product is the first step in marketing. 

How to Differentiate Your Product from the Rest 

Selling customers on the benefit of the socks otherwise you’re doing the customer a disservice. 

Sock vs. Shoe Ratio 

Selling the product to make “add ons” even more comfortable. 

More details at: 

https://www.retaildoc.com/podcast/315joe-and-john-gaither-on-differentiating-your-product

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Jan 10 2020

27mins

Play

Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]

Podcast cover
Read more

This episode is devoted to managing customer service expectations. Learn how to succeed with customers and create a last business on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Customers Teach Us Lessons

You just have to watch for the moments. 

Don’t React in Anger 

Choosing to be compassionate towards an angry customer can deflect a bad situation.  

Put Yourself in the Consumer’s Shoes 

Consumers spend time and money on products and services. 

-----

More details at: 

https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Jan 03 2020

39mins

Play

Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]

Podcast cover
Read more

This episode is devoted to creating a meaningful trend in retail. Learn how to succeed in a Saturated market, regardless of your brand size on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Bring a New Experience

Even micro brands can succeed. 

Foster Personal Relationships with Customers

Use data and technology to make these relationships stronger 

Selling Out…on Social Media

Don’t let influencers cheat your audience

-----

More details at: 

https://www.retaildoc.com/podcast/313emmanuel-probst-on-how-to-succeed-in-a-saturated-market

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dec 27 2019

25mins

Play

Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]

Podcast cover
Read more

This episode is devoted to avoiding and fixing retail crisis. Learn how to deal with a retail crisis that can change your brand forever on this episode of Tell Me Something Good About Retail. 

-----

Key Links

Define an Issue vs a Crisis

Will it have a negative impact on your brand?

 

Determine What You’re Most Vulnerable To

You can’t predict every crisis, but you can catch most of them. 

 

Understand Your Stakeholders

The best way to attack a crisis is at an understanding angle. 

-----

More details at: 

https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dec 20 2019

32mins

Play

Rick West on Eliminating Shopper Recall [Episode 311]

Podcast cover
Read more

This episode is devoted to eliminating shopper recall in retail. Learn how to tailor your business to the right customers and how FieldAgent.net can help on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Eliminating Recall  

Asking your customers what drives them and putting them on the spot via smartphone will receive more honest answers.

Knowing Your Customer 

Gaining shopper insights through mystery shops by those who actually frequent your store. 

Flexibility for All 

All different sized companies can use Field Agent to track how to better the shopping experiences and capitalize on marketing.  

More details at: 

https://www.retaildoc.com/podcast/311rick-west-on-eliminating-recall

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dec 13 2019

25mins

Play

Tom Shay on How to Compete with Big Box Stores [Episode 310]

Podcast cover
Read more

This episode is devoted to competing with big box stores. Learn how to create unique experiences on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----Look at the Big Picture

If you want to be successful against your competition, you must look at every aspect of your business. This means your marketing, your training, and even your storefront.

Be Specific with Your Merchandise 

You don’t have to carry five different brands of the same product. You can sell the one right brand. 

Create Unique Experiences 

Give people a reason to come to your store that is not just a product. 

More details at: 

https://www.retaildoc.com/podcast/310tom-shay-on-how-independent-retailers-can-compete-with-big-box-stores

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Dec 06 2019

34mins

Play

Ashley Merrill onThe Right Way to Capitalize on Consumer Trend In Retail [Episode 309]

Podcast cover
Read more

This episode is devoted to the right way to capitalize on consumer trends in retail. Learn how functionality and finding your customer’s voice is key, on this episode of Tell Me Something Good About Retail.

-----

Key Links

-----The Right Way to Capitalize on Consumer Trend In Retail

How clothing is shaped by the culture, how that has changed over time and what to do about the trends.

The Old and the New

The trend is toward comfort

Capitalizing on Trends

Functionality is key

More details at:

https://www.retaildoc.com/podcast/308ashley-merrill-on-the-right-way-to-capitalize-on-consumer-trend-in-retail

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nov 30 2019

31mins

Play

Bob Phibbs on What a Retailer Really Needs to do to Compete with Online Retailers [Episode 308]

Podcast cover
Read more

This episode is devoted to ensuring as retailers you give hope to your customers to keep them coming back and feeling valued. On this episode you’ll also learn how to compete with online retailers and how to succeed in retail. 

-----

Key Links

-----How to Compete with Online Retailers 

Being hopeful rather than fearful makes all the difference 

What Does Retail Do?

Retail sells hope to customers

More details at: 

https://www.retaildoc.com/podcast/308bob-phibbs-on-what-retailer-really-needs-to-do-to-compete-with-online-retailers

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nov 22 2019

25mins

Play

Greg Goodwin on How To Ensure Your Retail Brand Responds To Change Effectively [Episode 307]

Podcast cover
Read more

This episode is devoted to ensuring your retail brand responds to change effectively. Learn how to navigate changes in retail on this episode of Tell Me Something Good About Retail. 

-----

Key Links

-----How To Ensure Your Retail Brand Responds To Change Effectively

Focus on what you do well, be accepting of the changes, and be careful to watch for specific opportunities you can take advantage of.

Changes To Tux Industry

Be receptive to change 

More details at: 

https://www.retaildoc.com/podcast/greg-goodwin-on-how-to-ensure-your-retail-brand-responds-to

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nov 15 2019

45mins

Play
Loading