All good things come to an end, Brett and Karisse have delivered an amazing show discussing merchant fraud for over two years. Today the show goes dark as both Brett and Karisse pursue new projects which continue the good fight. On this episode we thank our listeners for tuning in and let everyone know where they can find us.Karisse will soon be launching the Fraudology Podcast which deals mainly with Card Not Present Fraud. It will be available on all major podcast platforms with an estimated arrival the week of August 6. You can also find Karisse Hendrick direct on Linkedin.Brett will be launching The Unethical Life Podcast and YouTube channel in mid August. No one says they want to grow up to be a bad person. The Unethical Life Podcast examines what leads someone to a morally bankrupt life and how that person may or may not overcome it. The Unethical Life YouTube Channel will address the problems of our world today with short video segments. Brett Johnson can be contacted at gollum@anglerphish.com or direct on Linkedin.Karisse and Brett wish to thank all of the listeners and promise to continue providing engaging, entertaining, and educational content on their respective channels and will continue fighting to make the world a better place. Learn more about your ad choices. Visit podcastchoices.com/adchoices

All good things come to an end, Brett and Karisse have delivered an amazing show discussing merchant fraud for over two years. Today the show goes dark as both Brett and Karisse pursue new projects which continue the good fight. On this episode we thank our listeners for tuning in and let everyone know where they can find us.Karisse will soon be launching the Fraudology Podcast which deals mainly with Card Not Present Fraud. It will be available on all major podcast platforms with an estimated arrival the week of August 6. You can also find Karisse Hendrick direct on Linkedin.Brett will be launching The Unethical Life Podcast and YouTube channel in mid August. No one says they want to grow up to be a bad person. The Unethical Life Podcast examines what leads someone to a morally bankrupt life and how that person may or may not overcome it. The Unethical Life YouTube Channel will address the problems of our world today with short video segments. Brett Johnson can be contacted at gollum@anglerphish.com or direct on Linkedin.Karisse and Brett wish to thank all of the listeners and promise to continue providing engaging, entertaining, and educational content on their respective channels and will continue fighting to make the world a better place. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 30: The Online Fraudcast Closes

A New Brett Johnson Solo Fraudcast! Today's episode starts with a politically packed FakeNews Report discussing Defunding the Police (Hint: I'm Against It), and how groups gathering are portrayed differently by the media.From there we, that's the Royal "We", meaning ME discuss the recent news of several former eBay higher-ups, including the former CEO, of terrorizing innocent people.I then interview Polo G, an owner of a refund fraud channel on Telegram. Much like my previous interview with a criminal, this one didn't want his voice recorded, so....Finally, we end the show with a serious edition of The Unethical Life commenting about the ongoing events in Seattle.Thank you for listening to the Online Fraudcast! Learn more about your ad choices. Visit podcastchoices.com/adchoices

A New Brett Johnson Solo Fraudcast! Today's episode starts with a politically packed FakeNews Report discussing Defunding the Police (Hint: I'm Against It), and how groups gathering are portrayed differently by the media.From there we, that's the Royal "We", meaning ME discuss the recent news of several former eBay higher-ups, including the former CEO, of terrorizing innocent people.I then interview Polo G, an owner of a refund fraud channel on Telegram. Much like my previous interview with a criminal, this one didn't want his voice recorded, so....Finally, we end the show with a serious edition of The Unethical Life commenting about the ongoing events in Seattle.Thank you for listening to the Online Fraudcast! Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 29: A Fraudcast Poo-Pourri of Police, Politics, Polo, and Protests...and eBay 

Because the eCommerce fraud prevention industry is quickly emerging, with most information not publicly available, merchants often reach out to Karisse with questions, when they don't know who else to ask. On today's episode, she answers a few recent questions including:How do you think a risk team should measure success?What abuse are you seeing with 3DS 2.x, i.e. the versions that comply with SCA in Europe?   What fraud methods should our company consider when we launch BOPIS (Buy Online Pickup In-Store)?What's the best way to calculate chargeback metrics &amp; KPIs?If you have a question you'd like to ask Karisse for the next episode of AKA, send it to: info@chargelyticsconsulting.com . As always, names &amp; company names will be kept confidential. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Because the eCommerce fraud prevention industry is quickly emerging, with most information not publicly available, merchants often reach out to Karisse with questions, when they don't know who else to ask. On today's episode, she answers a few recent questions including:How do you think a risk team should measure success?What abuse are you seeing with 3DS 2.x, i.e. the versions that comply with SCA in Europe?   What fraud methods should our company consider when we launch BOPIS (Buy Online Pickup In-Store)?What's the best way to calculate chargeback metrics &amp; KPIs? If you have a question you'd like to ask Karisse for the next episode of AKA, send it to: <a href="mailto:info@chargelyticsconsulting.com">info@chargelyticsconsulting.com</a> . As always, names &amp; company names will be kept confidential. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 28: Ask Karisse Anything

Trust and Safety Teams. A simple idea, but not so simple in practice. Brett and Karisse discuss the idea of Trust and Safety Teams before talking about how platforms like Twitter and Facebook handle Trust and Safety when faced with a highly divisive political environment. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Trust and Safety Teams. A simple idea, but not so simple in practice. Brett and Karisse discuss the idea of Trust and Safety Teams before talking about how platforms like Twitter and Facebook handle Trust and Safety when faced with a highly divisive political environment. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 27: Trust and Safety

Jacqueline Hart

Jacqueline Hart has been fighting online fraud for almost 20 years. From the very early years of PayPal, to Payment Service Processors like TSYS and Ingenico, to going over to the merchant side of fraud at Paddy Power BetFair in the UK to now, overseeing Trust &amp; Safety at Patreon, a popular digital platform allowing online creators to accept payments from their fans, or patrons. This diverse experience lends itself to her holistic view of payments and fraud, as well as adopting a more "Trust &amp; Safety approach", where payment fraud is only one of her team's many concerns and responsibilities. In this episode, you'll learn about some of her most memorable experiences, the philosophy that has lead Patreon to rise quickly, despite the "risky" nature of some user behavior and the best career advice she's been given Learn more about your ad choices. Visit podcastchoices.com/adchoices

Jacqueline Hart has been fighting online fraud for almost 20 years. From the very early years of PayPal, to Payment Service Processors like TSYS and Ingenico, to going over to the merchant side of fraud at Paddy Power BetFair in the UK to now, overseeing Trust &amp; Safety at Patreon, a popular digital platform allowing online creators to accept payments from their fans, or patrons. This diverse experience lends itself to her holistic view of payments and fraud, as well as adopting a more "Trust &amp; Safety approach", where payment fraud is only one of her team's many concerns and responsibilities.  In this episode, you'll learn about some of her most memorable experiences, the philosophy that has lead Patreon to rise quickly, despite the "risky" nature of some user behavior and the best career advice she's been given Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 26: Fraud with Friends: Jacqueline Hart at Patreon

What does the Future of Cybercrime Look Like? Find out in this solo Brett Johnson episode. Brett interviews a well-respected cybercriminal who owns several Telegram Channels. But there is a catch. The guy refuses to have his voice heard and will only communicate by text. For our listeners and because Brett Johnson is THAT guy? Brett plays the part of the criminal in what promises to be one of the most interesting, educational, entertaining, and enlightening podcast interviews of the year.Also featuring a new Fake News Report Segment. The Unethical Life Segment will Return with the next solo episode. Learn more about your ad choices. Visit podcastchoices.com/adchoices

What does the Future of Cybercrime Look Like? Find out in this solo Brett Johnson episode. Brett interviews a well-respected cybercriminal who owns several Telegram Channels. But there is a catch. The guy refuses to have his voice heard and will only communicate by text. For our listeners and because Brett Johnson is THAT guy? Brett plays the part of the criminal in what promises to be one of the most interesting, educational, entertaining, and enlightening podcast interviews of the year.Also featuring a new Fake News Report Segment. The Unethical Life Segment will Return with the next solo episode. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 25: Cybercrime's Future: A Telegram One-Act Play

3D Secure is a payer authentication, a security protocol that helps to prevent fraud in online credit and debit card transactions. Credit card thieves worry about it. Many merchants haven't adopted it. Brett and Karisse discuss what it is and what it means in the fight to protect against credit card fraud that merchants face every day. Learn more about your ad choices. Visit podcastchoices.com/adchoices

3D Secure is a payer authentication, a security protocol that helps to prevent fraud in online credit and debit card transactions. Credit card thieves worry about it. Many merchants haven't adopted it. Brett and Karisse discuss what it is and what it means in the fight to protect against credit card fraud that merchants face every day. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 24: To 3D Secure or Not? For Merchants That is the Question

Karisse follows up on our recent podcast about Refund Fraud with a solo episode.giving advice to the merchants being victimized. Want to know what your company can do to stop one of the fasted growing forms of fraud? Listen to this episode and find out! Learn more about your ad choices. Visit podcastchoices.com/adchoices

Karisse follows up on our recent podcast about Refund Fraud with a solo episode.giving advice to the merchants being victimized. Want to know what your company can do to stop one of the fasted growing forms of fraud? Listen to this episode and find out! Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 23: Merchant Advice to Combat Refund Fraud

It isn't always the skill of the criminal which determines if an online crime is successful. A lot of the time it is the decided lack of skill of the target. In this episode Brett discusses the ease of defrauding the US Government's Stimulus program. Another example he cites is Dell which has been open to the same fraud technique for nearly two decades.But that's not all. Brett visits the AIO Crime Channel on Telegram--One of the best Telegram has to offer and chats with the fellows. The Fake News Segment discusses the links between Brett's Grandfather and President Donald Trump. And we round things out with another great Unethical Life segment which breaks down successful shoplifting as well as alternate uses for leaf blowers.It's a loaded episode not to be missed! Learn more about your ad choices. Visit podcastchoices.com/adchoices

It isn't always the skill of the criminal which determines if an online crime is successful. A lot of the time it is the decided lack of skill of the target. In this episode Brett discusses the ease of defrauding the US Government's Stimulus program. Another example he cites is Dell which has been open to the same fraud technique for nearly two decades.But that's not all. Brett visits the AIO Crime Channel on Telegram--One of the best Telegram has to offer and chats with the fellows. The Fake News Segment discusses the links between Brett's Grandfather and President Donald Trump. And we round things out with another great Unethical Life segment which breaks down successful shoplifting as well as alternate uses for leaf blowers.It's a loaded episode not to be missed! Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 22: Why Cybercrime Succeeds - A Look at Dell and the Paycheck Protection Program

Refund Fraud redefined Organized Cybercrime as we know it. Criminal profit huge amount of money claiming items never arrived. Covid19 leaves millions unemployed and an economy destroyed. How do the two mix? Brett and Karisse tell you all about the crime which is decimating retail everywhere. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Refund Fraud redefined Organized Cybercrime as we know it. Criminal profit huge amount of money claiming items never arrived. Covid19 leaves millions unemployed and an economy destroyed. How do the two mix? Brett and Karisse tell you all about the crime which is decimating retail everywhere. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 21: Refund Fraud - Connecting Consumers to Organized Crime

Brett Johnson and Karisse Hendrick are both anti-cybercrime experts. But, with very different experiences. Karisse has worked with hundreds of the World's largest e-commerce and mobile companies to help them prevent payment fraud and other threats to their bottom line and customers. Brett, started his journey as an online fraudster, creating the first darknet forum for buying &amp; selling credit cards and was responsible for creating the criminal enterprise that commits identity theft, credit card fraud and many other online scams. But, after landing on the Secret Service's Most Wanted List and serving his time, he's been reformed and now dedicated his career to helping consumers and online companies prevent fraud from people he used to be.

Very informative show but you’ll want to skip past the first 15 minutes of most episodes which consists of the lady rambling off topic. The flirting and constant giggling about minutia is rather annoying but if you can endure that, they eventually will get to substantive material and talk about a wide range of interesting fraud topics.

Good show for those who are patient.

Thanks for putting this out there. Great content. Love the back and forth. Keep up the great work.

What a hoot!  Awesome content!

The Online Fraudcast with Brett Johnson & Karisse Hendrick

In this episode, Brett &amp; Karisse take on the topic of "carding", which is the fraudster term for "clean fraud" or standard credit card fraud, to merchants. They start by talking about how each side, fraudster &amp; merchants view this differently and it's impact to merchants. They discuss in-store carding vs. CNP carding and why CNP carding has increased in the US dramatically over the last 3 years. Brett also shares the 9 different tactics he sees carders employ against online merchants including utilizing a drop ship address, re-shipping, triangulation, in-store pick-up, etc. They both discuss various prevention strategies against CNP carding and why it's so important to continually assess your fraud prevention tools and processes. Karisse ends with providing a high level overview of the various different types of fraud prevention tools &amp; how they're best utilized.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode, Brett &amp; Karisse take on the topic of "carding", which is the fraudster term for "clean fraud" or standard credit card fraud, to merchants. They start by talking about how each side, fraudster &amp; merchants view this differently and it's impact to merchants. They discuss in-store carding vs. CNP carding and why CNP carding has increased in the US dramatically over the last 3 years. Brett also shares the 9 different tactics he sees carders employ against online merchants including utilizing a drop ship address, re-shipping, triangulation, in-store pick-up, etc. They both discuss various prevention strategies against CNP carding and why it's so important to continually assess your fraud prevention tools and processes. Karisse ends with providing a high level overview of the various different types of fraud prevention tools &amp; how they're best utilized.  Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Merchant episode 2 "Carding"

Over the last year or so, Karisse has noticed a large divide between two groups that *should* be unified in their fight against online fraud and abuse: merchants and solution providers. This divide has led to frustrations, assumptions and burned bridges. Because Karisse has a 10,000 foot view of the industry and works with both merchants and solution providers in her consultancy, she's in a unique position to share the perspective of each side to one another. She also posted a survey on LinkedIn asking merchants &amp; vendors to share their perspectives, stories, and advice to the other side, and received way more responses than she was expecting! She'll share some of the best responses to those questions, in addition to her own observations and insights. Solution providers will learn more about merchants: how they think, what they care about and how they want to be sold to. And Merchants will learn how to better communicate with vendors and to get the most out of vendor interactions, and learning more about the various solutions in the space. -And both will learn more from each side's perspectives. This episode is being released prior to one of the main industry events in online fraud and payments: CNP Expo, but the advice and insight that is packed into this hour will help year round. Subscribe to Online FraudCast to be alerted when the next episode is out! And, if you found the information in this episode helpful, rate &amp; review this podcast wherever you can, and please share it with your friends and on social media!  Learn more about your ad choices. Visit podcastchoices.com/adchoices

Over the last year or so, Karisse has noticed a large divide between two groups that *should* be unified in their fight against online fraud and abuse: merchants and solution providers. This divide has led to frustrations, assumptions and burned bridges. Because Karisse has a 10,000 foot view of the industry and works with both merchants and solution providers in her consultancy, she's in a unique position to share the perspective of each side to one another. She also posted a survey on LinkedIn asking merchants &amp; vendors to share their perspectives, stories, and advice to the other side, and received way more responses than she was expecting! She'll share some of the best responses to those questions, in addition to her own observations and insights. Solution providers will learn more about merchants: how they think, what they care about and how they want to be sold to. And Merchants will learn how to better communicate with vendors and to get the most out of vendor interactions, and learning more about the various solutions in the space. -And both will learn more from each side's perspectives. This episode is being released prior to one of the main industry events in online fraud and payments: CNP Expo, but the advice and insight that is packed into this hour will help year round. Subscribe to Online FraudCast to be alerted when the next episode is out! And, if you found the information in this episode helpful, rate &amp; review this podcast wherever you can, and please share it with your friends and on social media!  Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Bonus episode: Merchants Are From Mars; Vendors are from Venus

Season 1 of the Online FraudCast is nearing an end, and Brett &amp; Karisse talk about changes to the podcast for the upcoming Season 2 (by late June). Brett also shares some of his experience speaking at the CISO academy at Quantico last week, and they both talk about the importance of strategies to prosecute cybercriminals in order to start holding them accountable, something Brett feels passionate about, as going to prison was the catalyst for him changing his ways.Karisse talks about a gift card scam hitting a lot of multi-channel retailers with private label gift cards. While it's a scam impacting consumers, many merchants are footing the bill for these scams. They also talk about why PR and communications providing education for consumers on protecting themselves against popular fraud tactics on your website or in your stores could not only save your company a lot of money but also create more customer satisfaction. Don't forget to order your Online FraudCast Merch! www.TeeSpring.com/online-fraudcast-merchSubscribe to Online FraudCast on your favorite podcast platform to be alerted when new episodes are available.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

Season 1 of the Online FraudCast is nearing an end, and Brett &amp; Karisse talk about changes to the podcast for the upcoming Season 2 (by late June). Brett also shares some of his experience speaking at the CISO academy at Quantico last week, and they both talk about the importance of strategies to prosecute cybercriminals in order to start holding them accountable, something Brett feels passionate about, as going to prison was the catalyst for him changing his ways.Karisse talks about a gift card scam hitting a lot of multi-channel retailers with private label gift cards. While it's a scam impacting consumers, many merchants are footing the bill for these scams. They also talk about why PR and communications providing education for consumers on protecting themselves against popular fraud tactics on your website or in your stores could not only save your company a lot of money but also create more customer satisfaction. Don't forget to order your Online FraudCast Merch! <a href="http://www.TeeSpring.com/online-fraudcast-merch" rel="nofollow" target="_blank">www.TeeSpring.com/online-fraudcast-merch</a>Subscribe to Online FraudCast on your favorite podcast platform to be alerted when new episodes are available.  Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Gift Card Phone Scammers Impacting Popular Merchants + Other Current Topics 

It seems like recently there have been more stories in the headlines about fraud and cybercrime. On top of that, Karisse is wondering if she's bad luck for her friends and family, who have become recent victims of fraud. She shares some of these situations to educate listeners on recent scams against consumers, and Brett gives exceptional advice on what should be done to protect yourself from further fraud, whether you have been the victim of fraud already or not.Then, Brett talks about Julian Assange. -How, when and why they met recently and provides a former cyber-criminal's perspective on Assange's actions and lack of remorse. The final recent headline discussed is the recent reports that Chipotle's mobile app has been hit with ATOs due to credential stuffing. Karisse gives her thoughts on how to prevent being in the headlines for this fraud tactic that is hitting almost every online &amp; mobile company with virtual accounts, and how to score points with your customers by gaining their trust in the meantime. One correction from the episode; The website Brett mentions to register online with the US Social Security Administration is actually: www.ssa.gov/mysocialsecurityOnline FraudCast will be live at CNP Expo 2019! Join us May 22 in San Francisco for CNP Expo and to see our first live recording! Use promo code OF20 to receive 20% off an all-access registration passwww.cnpexpo.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

It seems like recently there have been more stories in the headlines about fraud and cybercrime. On top of that, Karisse is wondering if she's bad luck for her friends and family, who have become recent victims of fraud. She shares some of these situations to educate listeners on recent scams against consumers, and Brett gives exceptional advice on what should be done to protect yourself from further fraud, whether you have been the victim of fraud already or not.Then, Brett talks about Julian Assange. -How, when and why they met recently and provides a former cyber-criminal's perspective on Assange's actions and lack of remorse. The final recent headline discussed is the recent reports that Chipotle's mobile app has been hit with ATOs due to credential stuffing. Karisse gives her thoughts on how to prevent being in the headlines for this fraud tactic that is hitting almost every online &amp; mobile company with virtual accounts, and how to score points with your customers by gaining their trust in the meantime. One correction from the episode; The website Brett mentions to register online with the US Social Security Administration is actually: <a href="http://www.ssa.gov/mysocialsecurity" rel="nofollow" target="_blank">www.ssa.gov/mysocialsecurity</a>Online FraudCast will be live at CNP Expo 2019! Join us May 22 in San Francisco for CNP Expo and to see our first live recording! Use promo code OF20 to receive 20% off an all-access registration pass<a href="http://www.cnpexpo.com" rel="nofollow" target="_blank">www.cnpexpo.com</a> Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Current Events in Fraud: Fraud Issues for Consumers + Julian Assange

Beyond fraud prevention, what is a company's corporate and moral responsibility when it comes to content moderation and keeping their users safe? That is the question Brett &amp; Karisse explore after another tragedy (Christchurch, NZ) was live-streamed on a social media platform. As commerce continues to connect strangers, allows people upload content without anyone reviewing it first, As commerce continues to connect strangers, allows people to upload content without being reviewed or approved first, and strangers get in each other's cars, houses, etc....the need to pivot from "just" preventing payment fraud to gaining consumer's trust and keeping them safe is apparent. But, what do you do when the company strategy conflicts with the strategy of a Trust &amp; Safety team? Learn more about your ad choices. Visit podcastchoices.com/adchoices

Beyond fraud prevention, what is a company's corporate and moral responsibility when it comes to content moderation and keeping their users safe? That is the question Brett &amp; Karisse explore after another tragedy (Christchurch, NZ) was live-streamed on a social media platform. As commerce continues to connect strangers, allows people upload content without anyone reviewing it first, As commerce continues to connect strangers, allows people to upload content without being reviewed or approved first, and strangers get in each other's cars, houses, etc....the need to pivot from "just" preventing payment fraud to gaining consumer's trust and keeping them safe is apparent. But, what do you do when the company strategy conflicts with the strategy of a Trust &amp; Safety team? Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

On Today's Internet: Perception = Reality and Trust = Currency

On this episode, Brett &amp; Karisse talk about a topic that impacts almost every CNP merchant: "friendly" fraud. But first, Brett discusses a common fraud tactic shared widely on the dark web. Then, they both describe their own definitions of what friendly fraud is and it's impact on CNP businesses. They also discuss why it's such a problem, the challenges in preventing it and strategies to reduce the impact of friendly fraud in your business, whether it manifests in chargebacks or excessive refunds. Let us know what you love about this episode by rating &amp; reviewing this podcast and contact us at info@onlinefraudcast.com with questions, suggestions or feedback. Learn more about your ad choices. Visit podcastchoices.com/adchoices

On this episode, Brett &amp; Karisse talk about a topic that impacts almost every CNP merchant: "friendly" fraud. But first, Brett discusses a common fraud tactic shared widely on the dark web. Then, they both describe their own definitions of what friendly fraud is and it's impact on CNP businesses. They also discuss why it's such a problem, the challenges in preventing it and strategies to reduce the impact of friendly fraud in your business, whether it manifests in chargebacks or excessive refunds. Let us know what you love about this episode by rating &amp; reviewing this podcast and contact us at info@onlinefraudcast.com with questions, suggestions or feedback. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Merchant Episode 4: (Not-so) Friendly Fraud

The main topic of this episode is mobile fraud; fraud that occurs on mobile devices, both in-app and mobile web, as well as mobile emulators and a newer method, phone porting. In the "What The Fraud" segment, Brett discusses a new method fraudsters are discussing on private dark web forums using the cardholders e-mail address to bypass some e-mail verification services. Both Brett &amp; Karisse discuss ways to circumvent this fraud tactic.Diving in to mobile fraud, Brett talks about phone porting, how fraudsters are now taking over the phone number of cardholders to place an order. They both discuss the use of mobile emulators, in-app and mobile web fraud and various methods of prevention. Studies mentioned on the episode:Lexis Nexis True Cost of Fraud Study:https://risk.lexisnexis.com/insights-resources/research/2018-true-cost-of-fraud-study-for-the-retail-sector2018 Mobile Fraud Survey:https://cardnotpresent.com/2018-mobile-survey-shows-complacency-still-looms-as-mobile-commerce-fraud-continues-to-grow/2018 Fraud Operations Survey Results Webinar:http://info.cardnotpresent.com/2018-cnp-fraud-operations-study-webinar?utm_campaign=Risk%20Ident%20Webinar%200531%202018%20CNP%20Fraud%20Operations%20Study&amp;utm_source=webLet us know what you think and what you hope to hear on a future episode! Info@OnlineFraudcast.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

The main topic of this episode is mobile fraud; fraud that occurs on mobile devices, both in-app and mobile web, as well as mobile emulators and a newer method, phone porting. In the "What The Fraud" segment, Brett discusses a new method fraudsters are discussing on private dark web forums using the cardholders e-mail address to bypass some e-mail verification services. Both Brett &amp; Karisse discuss ways to circumvent this fraud tactic.Diving in to mobile fraud, Brett talks about phone porting, how fraudsters are now taking over the phone number of cardholders to place an order. They both discuss the use of mobile emulators, in-app and mobile web fraud and various methods of prevention. Studies mentioned on the episode:Lexis Nexis True Cost of Fraud Study:<a href="https://risk.lexisnexis.com/insights-resources/research/2018-true-cost-of-fraud-study-for-the-retail-sector" rel="nofollow" target="_blank">https://risk.lexisnexis.com/insights-resources/research/2018-true-cost-of-fraud-study-for-the-retail-sector</a>2018 Mobile Fraud Survey:<a href="https://cardnotpresent.com/2018-mobile-survey-shows-complacency-still-looms-as-mobile-commerce-fraud-continues-to-grow/" rel="nofollow" target="_blank">https://cardnotpresent.com/2018-mobile-survey-shows-complacency-still-looms-as-mobile-commerce-fraud-continues-to-grow/</a>2018 Fraud Operations Survey Results Webinar:<a href="http://info.cardnotpresent.com/2018-cnp-fraud-operations-study-webinar?utm_campaign=Risk%20Ident%20Webinar%200531%202018%20CNP%20Fraud%20Operations%20Study&amp;utm_source=web" rel="nofollow" target="_blank">http://info.cardnotpresent.com/2018-cnp-fraud-operations-study-webinar?utm_campaign=Risk%20Ident%20Webinar%200531%202018%20CNP%20Fraud%20Operations%20Study&amp;utm_source=web</a>Let us know what you think and what you hope to hear on a future episode! Info@OnlineFraudcast.com Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Merchant Episode 6: Mobile Fraud

Have you heard mention of the "dark web", but have no idea what that is, where it is or how it's used to purchase your personal information or to defraud your business? In this episode, co-host Brett Johnson provides a comprehensive overview of the dark web; how it's accessed, what it's comprised of and how it's used to defraud consumers and online businesses. He also talks about the most vulnerable victims to identity theft right now: children. Both hosts discuss how it's changed over the years, what types of fraud are being discussed right now and how the dark web has led to the creation of an entire economy based on monetizing stolen consumer data.Subscribe to this podcast to be alerted to future episodes and you can follow Online FraudCast on Facebook and Twitter or e-mail us at info@onlinefraudcast.com for comments, questions or feedback. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Have you heard mention of the "dark web", but have no idea what that is, where it is or how it's used to purchase your personal information or to defraud your business? In this episode, co-host Brett Johnson provides a comprehensive overview of the dark web; how it's accessed, what it's comprised of and how it's used to defraud consumers and online businesses. He also talks about the most vulnerable victims to identity theft right now: children. Both hosts discuss how it's changed over the years, what types of fraud are being discussed right now and how the dark web has led to the creation of an entire economy based on monetizing stolen consumer data.Subscribe to this podcast to be alerted to future episodes and you can follow Online FraudCast on Facebook and Twitter or e-mail us at <a href="mailto:info@onlinefraudcast.com">info@onlinefraudcast.com</a> for comments, questions or feedback. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Understanding the Dark Web of Fraud

An AnglerPhish/ Online Fraudcast Crossover! Meet Jay. Former Marijuana Grower, Former Hustler, Profiteer of the Coronavirus, Family Man. Good Guy? Let's say he is trying to do better. Really. Jay's visit to Fraudcast is a insightful discussion of some of the types of fraud many merchants are experiencing. Not to be Missed! Learn more about your ad choices. Visit podcastchoices.com/adchoices

An AnglerPhish/ Online Fraudcast Crossover! Meet Jay. Former Marijuana Grower, Former Hustler, Profiteer of the Coronavirus, Family Man. Good Guy? Let's say he is trying to do better. Really. Jay's visit to Fraudcast is a insightful discussion of some of the types of fraud many merchants are experiencing. Not to be Missed! Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 9: Criminal Intent. Recovering Fraudster Jay Visits Fraudcast

Brett and Karisse discuss various phishing techniques involving Coronavirus to defraud victims.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

Brett and Karisse discuss various phishing techniques involving Coronavirus to defraud victims. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 11: Coronavirus - Phishing for VIctims

Brett and Karisse discuss the increasingly growing problem of online criminals taking over customers accounts at the merchant level. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Brett and Karisse discuss the increasingly growing problem of online criminals taking over customers accounts at the merchant level. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 3: Merchant ATO (Account TakeOver)

On this episode, Brett &amp; Karisse discuss triangulation. A type of fraud that especially impacts event or attraction ticketing companies, online travel agencies, retailers and anyone with giftcards. First, in the What The Fraud segment, Karisse shares a topic a few retailers have shared with her recently: a steep increase in "lost package" claims. Brett discusses what is most likely the root cause of these claims and Karisse follows up with actions merchants can take to reduce the impact of this to your company.Triangulation occurs when fraudsters purchase items or services from your company (on a stolen payment method) to resell to a consumer for less than retail. The impact to merchants can result in customer service issues when the customer is impacted negatively (the tickets or giftcards are canceled or the customer can't return the item because there is no purchase history between the consumer and the company). Brett shares why this type of fraud is attractive to fraudsters and several examples of their methods depending on the products that are purchased (and an example of how he unknowingly fell for a triangulation scheme as a consumer). Karisse follows up with the impact to CNP companies and various strategies and process changes merchants experiencing this type of fraud can deploy to reduce the impact to their bottom line and to create policies when consumers contact customer service regarding the purchase of stolen products.Let us know what you love about this episode by rating &amp; reviewing this podcast on your podcast app and contact us at info@onlinefraudcast.com with questions, suggestions or feedback. Learn more about your ad choices. Visit podcastchoices.com/adchoices

On this episode, Brett &amp; Karisse discuss triangulation. A type of fraud that especially impacts event or attraction ticketing companies, online travel agencies, retailers and anyone with giftcards. First, in the What The Fraud segment, Karisse shares a topic a few retailers have shared with her recently: a steep increase in "lost package" claims. Brett discusses what is most likely the root cause of these claims and Karisse follows up with actions merchants can take to reduce the impact of this to your company.Triangulation occurs when fraudsters purchase items or services from your company (on a stolen payment method) to resell to a consumer for less than retail. The impact to merchants can result in customer service issues when the customer is impacted negatively (the tickets or giftcards are canceled or the customer can't return the item because there is no purchase history between the consumer and the company). Brett shares why this type of fraud is attractive to fraudsters and several examples of their methods depending on the products that are purchased (and an example of how he unknowingly fell for a triangulation scheme as a consumer). Karisse follows up with the impact to CNP companies and various strategies and process changes merchants experiencing this type of fraud can deploy to reduce the impact to their bottom line and to create policies when consumers contact customer service regarding the purchase of stolen products.Let us know what you love about this episode by rating &amp; reviewing this podcast on your podcast app and contact us at info@onlinefraudcast.com with questions, suggestions or feedback. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Merchant Episode 5: Triangulation & Lost Package Fraud

Consumers lost over $100 Million to Gift Card Fraud in 2019. Companies wrestle with this fraud damaging brand trust. Criminals love it and use gift card to launder hundreds of millions of dollars.  Brett and Karisse  discuss the issue. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Consumers lost over $100 Million to Gift Card Fraud in 2019. Companies wrestle with this fraud damaging brand trust. Criminals love it and use gift card to launder hundreds of millions of dollars. Brett and Karisse discuss the issue. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 5: Gift Card Fraud

Season 2 is LIVE, But SEVERAL Months late. Season 2 launches with an explanation of why. Is it proper to name companies who do wrong and misuse the power given them? Brett and Karisse have different opinions on the matter and the fallout of such led to several months delay in launching Season 2. Little Secret? Neither Brett or Karisse have changed their views on the matter. We both apologize profusely for the delay. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Season 2 is LIVE, But SEVERAL Months late. Season 2 launches with an explanation of why. Is it proper to name companies who do wrong and misuse the power given them? Brett and Karisse have different opinions on the matter and the fallout of such led to several months delay in launching Season 2. Little Secret? Neither Brett or Karisse have changed their views on the matter. We both apologize profusely for the delay. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 1: What Happens When Podcast Partners Disagree.

Unemployment estimate of 30%. GDP estimate down 50%. People out of work. People scared. People desperate. In a situation like this fraud will always rise. And in situations like this an otherwise honest person might be tempted to game the system by claiming a chargeback that's wrong. Brett and Karisse discuss the effects of the Coronavirus virus, scams, government checks, and a bit of friendly fraud. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Unemployment estimate of 30%. GDP estimate down 50%. People out of work. People scared. People desperate. In a situation like this fraud will always rise. And in situations like this an otherwise honest person might be tempted to game the system by claiming a chargeback that's wrong. Brett and Karisse discuss the effects of the Coronavirus virus, scams, government checks, and a bit of friendly fraud. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 8: Coronavirus and the Related Scams

It's been 2 months since the US started stay-at-home orders for its citizens. That means, for those in the US and in e-commerce, it's been about 8 months since normalcy. What happens to booming online businesses when a pandemic and international economic crisis hit all at once? Karisse has spoken to over 100 online merchants during that time and on this episode, shares what they've shared with her (anonymously, of course). Which types of companies have been hit hardest by low sales &amp; high chargebacks? Which verticals are actually hiring right now due to higher than normal volumes? How have these changes impacted online fraud? What types of trends and attacks are different merchants seeing? In this episode, Karisse will answer these questions and several more.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

It's been 2 months since the US started stay-at-home orders for its citizens. That means, for those in the US and in e-commerce, it's been about 8 months since normalcy. What happens to booming online businesses when a pandemic and international economic crisis hit all at once? Karisse has spoken to over 100 online merchants during that time and on this episode, shares what they've shared with her (anonymously, of course). Which types of companies have been hit hardest by low sales &amp; high chargebacks? Which verticals are actually hiring right now due to higher than normal volumes? How have these changes impacted online fraud? What types of trends and attacks are different merchants seeing? In this episode, Karisse will answer these questions and several more.  Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 17: 2 Months into Covid 19 - State of Affairs for E-Commerce Fraud

The Consumer, the Financial Institution, and the Merchant. Each siloed off from the next. Brett and Karisse discuss a specific type of reshipper fraud which involves taking advantage of those silos and their lack of cross communicating. A new fraud? Brett seems to remember.... Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Consumer, the Financial Institution, and the Merchant. Each siloed off from the next. Brett and Karisse discuss a specific type of reshipper fraud which involves taking advantage of those silos and their lack of cross communicating. A new fraud? Brett seems to remember.... Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Episode 2: Reshipper Fraud--Everything Old is New Again

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