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Customer-Centered Management

Updated 13 days ago

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Hear extraordinary ways to build customer-centric culture with business results. In the corner to the right, under the red label"Who Follows", click "Sign-in to follow" to receive updates/reminders. PIN 1#. Join ClearAction Value Exchange! ClearAction.com

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Hear extraordinary ways to build customer-centric culture with business results. In the corner to the right, under the red label"Who Follows", click "Sign-in to follow" to receive updates/reminders. PIN 1#. Join ClearAction Value Exchange! ClearAction.com

Cover image of Customer-Centered Management

Customer-Centered Management

Latest release on Jun 26, 2018

The Best Episodes Ranked Using User Listens

Updated by OwlTail 13 days ago

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This means that the episode rankings aren't working properly. Please revisit us at a later time to get the best episodes of this podcast!

Rank #1: How to Drive Customer Engagement across the Organization (MarketCulture)

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Jun 26 2018

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Rank #2: How Customer-Centered Management is Like Jenga (Hunsaker)

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Jan 01 2018

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Rank #3: Customer Experience at the Center of Our Business (Reliant)

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Jun 27 2017

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Rank #4: Outside-In Drives Inside-Out Customer Experience (SHRM)

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May 12 2017

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Rank #5: Customer Experience Scorecards: How to Give Them Teeth (Lindberg/Hunsaker)

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Apr 26 2017

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Rank #6: How to Create & Rollout Customer Experience Scorecards (Lindberg/Hunsaker)

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Mar 16 2017

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Rank #7: How to Create & Rollout Customer Experience Scorecards

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Scorecards are a great way to drive organizational adoption and accountability for customer experience success. Join this live conversation with Ingrid Lindberg (ChiefCustomer.com) and Lynn Hunsaker (ClearActionCX.com) to hear B2C and B2B views, respectively, of these experts who've led CX transformation as employees in complex, fast-paced companies.

Mar 16 2017

29mins

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Rank #8: Customer Experience Scorecards: What to Measure (Lindberg/Hunsaker)

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Feb 16 2017

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Rank #9: State of Customer Experience Management: Progress & Aspiration (Ingrid/Lynn

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Nov 01 2016

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Rank #10: Customer Experience Excellence: How Far We Have Come & Need to Go (Hunsaker

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Oct 04 2016

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