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Customer Experience

The message is coming loud and clear. Customers want more! More respect, more choice, and more help!And they also want less! Less hassle, fewer procedures, less aggravation.They want a better experien... Read more

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Episode 75 - Graham Kingma

Episode 75 - Graham Kingma

Graham Kingma  is the founding Principal of Imagen Business Solutions.  Graham is a long-time customer experience advoca... Read more

7 Nov 2012

28mins

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Episode 76 - Anna Elwood,Graeme Codrington,Dean van Leeuwen

Episode 76 - Anna Elwood,Graeme Codrington,Dean van Leeuwen

We have a very special show for you today. I have invited back two previous guests, Dr. Graeme Codrington and Dean Van L... Read more

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Episode 74 - Lynne Waymon

Wonder how networking at it's best really works?  Lynne Waymon, the CEO of Contacts Count is our expert today.  For 20 y... Read more

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Episode 73 - Suzanne Tulien

Episode 73 - Suzanne Tulien

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Episode 69 - Bill Jensen

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