Exnovation, the Iceberg Model, and Expertise is Over-valued
Exnovation, the Iceberg Model, and Expertise is Over-valued
I want to share a few totally unrelated pieces of thinking that caught my eye. This will be a shorty but I think you’ll ... Read more
26 Oct 2020
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7mins
The Value of Design in Hard Times
The Value of Design in Hard Times
When the market’s taken a spill, when your earned revenue is down — people aren’t leaving their homes, folks have lost w... Read more
23 Mar 2020
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3mins
What is the difference between UX and CX?
What is the difference between UX and CX?
Let’s be clear, many folks have thrown-in. This question has loads of answers, and this writeup will likely not make it ... Read more
9 Mar 2020
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6mins
Gutenberg doesn't disrupt WordPress
Gutenberg doesn't disrupt WordPress
Gutenberg isn’t a breakthrough innovation that made WordPress better. It’s a disruptive innovation making WordPress mor... Read more
3 Feb 2020
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11mins
Most Popular Podcasts
The Joe Rogan Experience
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Armchair Expert with Dax Shepard
UX Design is Morally Gray
UX Design is Morally Gray
Folks tend to disagree with me whenever I say that user experience design is morally gray: there is no inherent requirem... Read more
13 Dec 2019
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2mins
Can jobs-to-be-done replace "Front End Developer"?
Can jobs-to-be-done replace "Front End Developer"?
The “front end” is pretty nebulous. What makes a good front end developer? Its definitions, and so its answers, are all ... Read more
11 Nov 2019
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6mins
The Temporal Midpoint of the Sprint
The Temporal Midpoint of the Sprint
The two-week sprint is totally arbitrary. We adopt the convention without really questioning the wisdom, but by such dog... Read more
21 Oct 2019
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4mins
The Service Reactor
The Service Reactor
We pitch this idea of operational user research as a means to scale and democratize user experience design practice acro... Read more
9 Sep 2019
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4mins
Spark Joy
Spark Joy
In this episode of Metric: the UX Podcast,we talk about how we deal with signal overload and notification fatigue in our... Read more
18 Mar 2019
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33mins
What UX Can Learn from Ouija Boards
What UX Can Learn from Ouija Boards
In this episode of Metric: the UX Podcast, we investigate what ouija boards and World War 1 teach us about design soluti... Read more
11 Mar 2019
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30mins
