Jamie Riedesel's guest appearances

Jamie Riedesel

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Want to know some best practices for operating and updating telemetry systems? Listen up! Discover techniques you can apply to any size of an organization, with troubleshooting techniques for every eventuality and methods to ensure your compliance with standards like GDPR. In this episode, Jamie Riedesel, staff engineer at Dropbox with over twenty-five years of experience in IT and author of the Manning book Software Telemetry Reliable logging and monitoring, shares how to succeed with Telemetry.

Want to know some best practices for operating and updating telemetry systems? Listen up! Discover techniques you can apply to any size of an organization, with troubleshooting techniques for every eventuality and methods to ensure your compliance with standards like GDPR. In this episode, Jamie Riedesel, staff engineer at Dropbox with over twenty-five years of experience in IT and author of the Manning book Software Telemetry Reliable logging and monitoring, shares how to succeed with Telemetry.

Software Telemetry with Jamie Riedesel

“Software telemetry is what you use to figure out what your production systems are doing. It’s all about shortening that feedback loop between the user experience and the engineers who are writing the user experience." Jamie Riedesel is a Staff Engineer at Dropbox working on the HelloSign product and also the author of “Software Telemetry”. In this episode, Jamie shared an overview of software telemetry and explained why it is important for us to understand how our production systems are behaving by using those telemetry data. She also explained different software telemetry types, concepts such as observability and cardinality, and shared some software telemetry best practices. In the second part of our conversation, Jamie opened up and shared her own personal experience dealing with toxic work environments. She emphasized the importance of self-awareness and psychological safety, as well as went through the five key dynamics to a successful team based on Google’s re:Work blog post. Listen out for:  Career Journey - [00:05:15] Software Telemetry - [00:07:22] Knowing Your Production System - [00:12:13] Types of Software Telemetry - [00:16:45] High Cardinality - [00:22:34] Observability &amp; Buzzwords - [00:27:08] In-House vs. SaaS - [00:30:04] Some Telemetry Best Practices - [00:32:35] Toxic Workplace - [00:38:45] Identifying Your Toxicity - [00:44:18] Psychological Safety - [00:49:02] Identifying a Person’s Baggage - [00:53:52] Who is On The Team Matters Less - [00:58:09] 3 Tech Lead Wisdom - [01:01:49]  _____ Jamie Riedesel’s Bio Jamie Riedesel has over twenty years of experience in the tech industry, and has spent her time as a System Administrator, Systems Engineer, DevOps Engineer, and Platform Engineer. She is currently a Staff Engineer at Dropbox, working on their HelloSign product. Jamie’s blog at sysadmin1138.net has been there since 2004 and survived the apocalypse of Google Reader shutting down. Jamie is the author of “Software Telemetry” through Manning Publications, and also has a deep interest in reforming team cultures to be less toxic. Follow Jamie:  Blog – https://sysadmin1138.net/mt/blog/ Twitter – https://twitter.com/sysadm1138 LinkedIn – https://www.linkedin.com/in/jamie-riedesel-983773b   Our Sponsor Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags by visiting https://techleadjournal.dev/shop.  Like this episode? Subscribe on your favorite podcast app and submit your feedback. Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Pledge your support by becoming a patron. For more info about the episode (including quotes and transcript), visit techleadjournal.dev/episodes/57.

“Software telemetry is what you use to figure out what your production systems are doing. It’s all about shortening that feedback loop between the user experience and the engineers who are writing the user experience." Jamie Riedesel is a Staff Engineer at Dropbox working on the HelloSign product and also the author of “Software Telemetry”. In this episode, Jamie shared an overview of software telemetry and explained why it is important for us to understand how our production systems are behaving by using those telemetry data. She also explained different software telemetry types, concepts such as observability and cardinality, and shared some software telemetry best practices. In the second part of our conversation, Jamie opened up and shared her own personal experience dealing with toxic work environments. She emphasized the importance of self-awareness and psychological safety, as well as went through the five key dynamics to a successful team based on Google’s re:Work blog post. Listen out for: <ul> <li>Career Journey - [00:05:15]</li> <li>Software Telemetry - [00:07:22]</li> <li>Knowing Your Production System - [00:12:13]</li> <li>Types of Software Telemetry - [00:16:45]</li> <li>High Cardinality - [00:22:34]</li> <li>Observability &amp; Buzzwords - [00:27:08]</li> <li>In-House vs. SaaS - [00:30:04]</li> <li>Some Telemetry Best Practices - [00:32:35]</li> <li>Toxic Workplace - [00:38:45]</li> <li>Identifying Your Toxicity - [00:44:18]</li> <li>Psychological Safety - [00:49:02]</li> <li>Identifying a Person’s Baggage - [00:53:52]</li> <li>Who is On The Team Matters Less - [00:58:09]</li> <li>3 Tech Lead Wisdom - [01:01:49]</li> </ul> _____ Jamie Riedesel’s Bio Jamie Riedesel has over twenty years of experience in the tech industry, and has spent her time as a System Administrator, Systems Engineer, DevOps Engineer, and Platform Engineer. She is currently a Staff Engineer at Dropbox, working on their HelloSign product. Jamie’s blog at <a href="http://sysadmin1138.net" rel="nofollow" target="_blank">sysadmin1138.net</a> has been there since 2004 and survived the apocalypse of Google Reader shutting down. Jamie is the author of “Software Telemetry” through Manning Publications, and also has a deep interest in reforming team cultures to be less toxic. Follow Jamie: <ul> <li>Blog – <a href="https://sysadmin1138.net/mt/blog/" rel="noopener noreferrer nofollow" target="_blank">https://sysadmin1138.net/mt/blog/</a></li> <li>Twitter – <a href="https://twitter.com/sysadm1138" rel="noopener noreferrer nofollow" target="_blank">https://twitter.com/sysadm1138</a></li> <li>LinkedIn – <a href="https://www.linkedin.com/in/jamie-riedesel-983773b" rel="noopener noreferrer nofollow" target="_blank">https://www.linkedin.com/in/jamie-riedesel-983773b</a></li> </ul> Our Sponsor Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags by visiting https://techleadjournal.dev/shop. Like this episode? Subscribe on your favorite podcast app and submit your <a href="https://techleadjournal.dev/feedback" rel="nofollow" target="_blank">feedback</a>. Follow @techleadjournal on <a href="https://www.linkedin.com/company/techleadjournal/" rel="nofollow" target="_blank">LinkedIn</a>, <a href="https://twitter.com/techleadjournal" rel="nofollow" target="_blank">Twitter</a>, and <a href="https://www.instagram.com/techleadjournal/" rel="nofollow" target="_blank">Instagram</a>. Pledge your support by becoming a <a href="https://www.patreon.com/bePatron?u=41114537" rel="nofollow" target="_blank">patron</a>. For more info about the episode (including quotes and transcript), visit <a href="https://techleadjournal.dev/episodes/57" rel="nofollow" target="_blank">techleadjournal.dev/episodes/57</a>.

#57 - Observing Your Production Systems and Yourself - Jamie Riedesel

Jamie author of Software Telemetry book discusses Software Telemetry, why telemetry data is so important and the discipline of tracing, logging, and monitoring infrastructure.

Jamie author of Software Telemetry book discusses Software Telemetry, why telemetry data is so important and the discipline of tracing, logging, and monitoring infrastructure.

Episode 455: Jamie Riedesel on Software Telemetry