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Eden Health

6 Podcast Episodes

Latest 5 Jun 2021 | Updated Daily

Weekly hand curated podcast episodes for learning

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Matt McCambridge, Eden Health, on Reimagining Primary Care

Digital Health Forward

In this episode, we meet Matt McCambridge, CEO and Co-Founder of Eden Health. Eden Health, offered through employers and commercial real estate building landlords providing health coverage to tenants, combines telehealth, in-person primary care, behavioral health and insurance navigation with what Matt calls a “‘medical home” method, centered around creating trusted relationships between the patient and a dedicated care team. Since launching in 2017, the company has partnered with more than 100 employers and has more than 40,000 covered members. In 2020, recurring revenue grew by 800 percent year-over-year, in part due to the company’s COVID-19 response. Eden Health recently announced a $60 million Series C round, led by Insight Partners, bringing the company’s total funding to $100 million in the span of two years. In this episode, Matt and I chat about: The genesis and early days of building Eden Health (industry context, validating early hypotheses, signing first employer customer) Why and how Eden partners with employers and commercial real estate landlords as buyers of healthcare services who are aligned with patient interests The rationale behind the evolution of Eden’s service offerings: from primary care and navigation to behavioral health, physical therapy and specialty care How Eden has supported employers and patients during COVID-19 through testing, screening and back-to-work support Eden Health’s long-term vision and the importance of culture

37mins

22 Mar 2021

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The Future of Primary Care with Joe Neil of Eden Health

Better Benefits

In this episode, Eden Health’s VP of Sales, Joe Neil, joins us to share how their technologists, insurance experts, and providers are helping to deliver better primary care for employees and a better healthcare benefit that helps employers retain talent.Visit https://www.joinbrella.com/podcast for more notes and links to resources mentioned in this episode. If you’re a Texas-based broker or employer we’d love to chat. Email sales@joinbrella.com to get in touch.

33mins

1 Mar 2021

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Matt McCambridge, Eden Health, on defining the future of primary care

The Pulse by Wharton Digital Health

In this episode of The Pulse podcast, Vivien interviews Matt McCambridge, Co-Founder and CEO of Eden Health about his entrepreneurial journey in building the future of patient-centered healthcare. Eden Health is a new kind of doctor's office that combines a private primary care practice, 24/7 telemedicine, and a personalized insurance navigation into one simple platform.

37mins

13 Feb 2020

Episode artwork

Matt McCambridge, Eden Health, on defining the future of primary care

The Pulse by Wharton Digital Health

In this episode of The Pulse podcast, we interview Matt McCambridge, Co-Founder and CEO of Eden Health about his entrepreneurial journey in building the future of patient-centered healthcare. Eden Health is a new kind of doctor's office that combines a private primary care practice, 24/7 telemedicine, and a personalized insurance navigation into one simple platform.

37mins

13 Feb 2020

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Matt McCambridge | Eden Health

Reconstructing Healthcare: Innovative Solutions For Employers To Lower Their Healthcare Costs

In this episode, Michael introduces Matt McCambridge, the co-founder, and CEO of Eden Health, a virtual primary care and navigation platform centered around care teams. Eden Health helps employees navigate today’s complicated healthcare landscape across insurance, primary care, and mental healthcare so they can make smart, well-informed and cost-conscious decisions. Matt had a personal situation that influenced his decision to move out of the venture capital space to launching a start-up in healthcare. When Matt’s sister was sick as a kid, Matt and his family personally witnessed the broken components of the healthcare system. Now, Matt is seeing how the “coordinated care” offered by Eden Health has made a difference in the lives of patients like his sister.   Eden Health is a certified Primary Care Medical Home - the top-of-the-line quality certification in the country for primary care; this model emphasizes team-based care, communication, and coordination, which has been shown to lead to better care and why Eden has integrated specialties like behavioral health and physical therapy. The reason for including behavioral health, Matt explains, is that many other health issues are rooted in mental health conditions and these must be addressed to make meaningful progress with the patient’s health conditions. Matt’s company is different than other in-person or virtual primary care solutions in that it is highly integrated with a core focus on eliminating the employee’s hassle as a patient. Typically, it’s very confusing for employees to figure out where to go and for what, which is why Matt believes you simply cannot separate navigation from primary care and delivery. For this reason, they have an app with the accessibility to virtually chat with a doctor 7/365, and this connection enhances the solutions offered. By leveraging technology, they’ve been able to provide their users with the appropriate instant and personalized care. Eden Health also offers physical locations across the country for those who need it, and will even send a provider from their pool on-site to the workplace. Matt understands that the key to helping patients is engagement - and that engagement is more likely to occur if patients are receiving high-quality care through an integrated platform that they can easily use. Eden Health tracks their patients’ satisfaction with star ratings, and they proudly report an average of 4.95 out of 5 stars with a 75% response rate. Employers can engage with Eden Health in two ways: They can either fully-cover Eden Health for unlimited access or fully-insured with a fee that is reduced when insurance is taken into account since they would be considered an in-network provider. Eden Health has an exciting road ahead as they expand into new geographies and continue to grow and serve. Here’s a glance at what we discuss in this episode: 00:30 - Introducing Matt, the co-founder and CEO of Eden Health. 03:00 - The insights Matt received about healthcare from doing venture capital.04:50 - The problems with the current primary care model. 10:00 - How Eden health is different from other primary care solutions. 13:20 - The importance of engagement that’s backed up by quality. 14:30 - Why behavioral health is integrated into the program.17:00 - On their certification as a primary care medical home.18:50 - Why it’s important that Eden Health makes 66% fewer referrals to specialists.21:20 - The process behind their specialist “closed-loop referrals” and how they short-cut the patient journey. 24:45 - Pop-up on-site visits, permanent brick and mortar clinics, and the experience they create in the workplace. 27:30 - On the trusted patient-provider relationship, how it keeps patients healthy over time, and a case study. 32:00 - On the integration of navigation at the primary care level and the feedback they’ve received. 37:00 - How Eden Health partners with employers and keeps their focus on the mid-market. 43:00 - Some exciting things up ahead for Eden Health and who Eden Health isn’t for. ResourcesWebsite: Eden HealthEmail: sales@edenhealth.com

47mins

4 Feb 2020

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Eden Health CEO Matt McCambridge Says Start-Up Is Using Apps and Clinics to Personalize Primary Care

Breaking Health

Matt McCambridge, CEO and co-founder of Eden Health, discusses the state of primary care with Breaking Health host Steve Krupa. The start-up is working with employers to augment healthcare coverage by providing more personalized care to workers with apps and access to a small chain of NYC-based clinics.

35mins

29 May 2018