Kay Keane's guest appearances

Kay Keane

The General Practice Podcast

Ben Scott

James Morrow

Mark Newbold

Steven Williams

Gary Hughes

Sarah Kay

Rebecca Rosen

Rebecca Thomas

Paul Gordon

Judy Oliver

Robert Varnam

Paul Deffley

Ben Gowland

Nick Sharples

Clare Allcock

OwlTail

Shaun Jackson

On this week's Ockham podcast Ben welcomes Kay Keane, Anthony Verrall and Shaun Jackson from Urban Village Medical Practice. Together they delve into the beginnings of Urban Village and discuss how the practice has progressed. Originally Urban Village focused on facilitating registration for homeless individuals in Manchester but has since expanded its scope to provide further assistance to the homeless population. The practice now offers a wide range of primary healthcare services along with other essential support. By following a ‘needs led’ approach Urban Village provides homeless individuals access to various professionals and services including drug and alcohol workers, counsellors, CPNs, nurses, GPs and midwives. Additionally, they offer referrals to secondary care services, housing advice agencies, and outreach programs.   Introduction (0:09)   How Urban Village started.. (0:58)   What has evolved within the practice (5:00)   Anthony shares his experience within the team.. (7:09)   Working together in one location.. (8:53)   Progress within integrated care.. (13:31)   How has Urban Village progressed? (14:34)   Outreach service van.. (16:41)   Kay’s thoughts on Urban Village.. (18:43)   What’s next for Urban Village? (20:34)   Where to find out more? (23:07)   Visit Charity Pathway charity organisation &amp; Urban Village Medical Practice website &amp; to find out more contact Kay Keane here.    For all enquiries about the Ockham podcast, please contact Ben Gowland here.

On this week's Ockham podcast Ben welcomes Kay Keane, Anthony Verrall and Shaun Jackson from Urban Village Medical Practice. Together they delve into the beginnings of Urban Village and discuss how the practice has progressed. Originally Urban Village focused on facilitating registration for homeless individuals in Manchester but has since expanded its scope to provide further assistance to the homeless population. The practice now offers a wide range of primary healthcare services along with other essential support. By following a ‘needs led’ approach Urban Village provides homeless individuals access to various professionals and services including drug and alcohol workers, counsellors, CPNs, nurses, GPs and midwives. Additionally, they offer referrals to secondary care services, housing advice agencies, and outreach programs. Introduction (0:09) How Urban Village started.. (0:58) What has evolved within the practice (5:00) Anthony shares his experience within the team.. (7:09) Working together in one location.. (8:53) Progress within integrated care.. (13:31) How has Urban Village progressed? (14:34) Outreach service van.. (16:41) Kay’s thoughts on Urban Village.. (18:43) What’s next for Urban Village? (20:34) Where to find out more? (23:07) Visit Charity <a href="https://www.pathway.org.uk/" rel="nofollow" target="_blank">Pathway charity organisation</a> &amp; Urban Village Medical Practice <a href="https://www.uvmp.co.uk/" rel="nofollow" target="_blank">website</a> &amp; to find out more contact Kay Keane <a href="mailto:kay.keane@nhs.net">here</a>.  For all enquiries about the Ockham podcast, please contact Ben Gowland <a href="http://ben@ockham.healthcare" rel="nofollow" target="_blank">here</a>.

Podcast – Kay Keane, Anthony Verrall & Shaun Jackson – Urban Village

The landscape of primary care has altered significantly, and many of the changes practices have made to prioritise patients and protect their staff during the Covid crisis are here to stay. This week’s podcast features Practice Manager Kay Keane and QCS Head of Primary Care Tracy Green, who talk through their experiences of the pandemic, how they have worked together to support the implementation of Alvanley Family Practice’s new systems of working and their thoughts on where we go from here as life returns to the new normal. Introductions (36 secs)   About Alvanley Family Practice and their practice manager, Kay (1 min 20 secs)   ‘Feed the birds’ project (1 min 40 secs)   Further innovation: group consultations (2 mins 57 secs)   The advantages of Zoom (4 mins 2 secs)   Tracy’s background and experience (4 mins 15 secs)   What have been the biggest challenges for Alvanley? (5 mins 43 secs)   Increased volume of work versus the need to do things differently (6 mins 42 secs)   Changes to the operating model (7 mins 17 secs)   Which new processes would Kay keep? (8 mins 5 secs)   The effect of rapid changes on team dynamics (9 mins 22 secs)   The loss of in-person contact (9 mins 54 secs)   Has general practice changed for the long term? (10 mins 39 secs)   Partnership working with local providers (11 mins 4 secs)   Have we been boosted in some ways? (11 mins 37 secs)   Maintaining momentum during a crisis (12 mins 41 secs)   The QCS response to Covid (14 mins 5 secs)   Who are QCS and what do they do? (16 mins 4 secs)   Governance and general hints and tips (16 mins 59 secs)   The QCS impact on an individual practice (17 mins 33 secs)   Time for reflection (18 mins 6 secs)   Managing the after effects of such a rapid period of change (19 mins 28 secs)   Lessons learned from Tracy’s perspective (20 mins 34 secs)   Further information (21 mins 18 secs)     This week’s podcast has been sponsored by Quality Compliance Systems (QCS) QCS are offering a free trial to help support practices in embedding their new procedures and processes following the Covid crisis. To find out more, you can visit their website here Content can also be found via the QCS Facebook general practice discussion group: www.facebook.com/Alvanleyfamilypractice   Additional support in relation to Covid-19 is here

The landscape of primary care has altered significantly, and many of the changes practices have made to prioritise patients and protect their staff during the Covid crisis are here to stay. This week’s podcast features Practice Manager Kay Keane and QCS Head of Primary Care Tracy Green, who talk through their experiences of the pandemic, how they have worked together to support the implementation of Alvanley Family Practice’s new systems of working and their thoughts on where we go from here as life returns to the new normal. Introductions (36 secs) About Alvanley Family Practice and their practice manager, Kay (1 min 20 secs) ‘Feed the birds’ project (1 min 40 secs) Further innovation: group consultations (2 mins 57 secs) The advantages of Zoom (4 mins 2 secs) Tracy’s background and experience (4 mins 15 secs) What have been the biggest challenges for Alvanley? (5 mins 43 secs) Increased volume of work versus the need to do things differently (6 mins 42 secs) Changes to the operating model (7 mins 17 secs) Which new processes would Kay keep? (8 mins 5 secs) The effect of rapid changes on team dynamics (9 mins 22 secs) The loss of in-person contact (9 mins 54 secs) Has general practice changed for the long term? (10 mins 39 secs) Partnership working with local providers (11 mins 4 secs) Have we been boosted in some ways? (11 mins 37 secs) Maintaining momentum during a crisis (12 mins 41 secs) The QCS response to Covid (14 mins 5 secs) Who are QCS and what do they do? (16 mins 4 secs) Governance and general hints and tips (16 mins 59 secs) The QCS impact on an individual practice (17 mins 33 secs) Time for reflection (18 mins 6 secs) Managing the after effects of such a rapid period of change (19 mins 28 secs) Lessons learned from Tracy’s perspective (20 mins 34 secs) Further information (21 mins 18 secs) This week’s podcast has been sponsored by Quality Compliance Systems (QCS) QCS are offering a free trial to help support practices in embedding their new procedures and processes following the Covid crisis. To find out more, you can visit their website <a href="https://www.qcs.co.uk/ockhamhealth" rel="nofollow" target="_blank">here</a> Content can also be found via the QCS Facebook general practice discussion group: <a href="http://www.facebook.com/Alvanleyfamilypractice" rel="nofollow" target="_blank">www.facebook.com/Alvanleyfamilypractice</a> Additional support in relation to Covid-19 is <a href="https://www.qcs.co.uk/coronavirus-update-category/gps/" rel="nofollow" target="_blank">here</a>

Podcast – Tracy Green & Kay Keane – Supporting the transformation of general practice through Covid and beyond