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Chris Deferio Podcasts

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10 of The Best Podcast Episodes for Chris Deferio. A collection of podcasts episodes with or about Chris Deferio, often where they are interviewed.

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10 of The Best Podcast Episodes for Chris Deferio. A collection of podcasts episodes with or about Chris Deferio, often where they are interviewed.

Updated daily with the latest episodes

Best weekly hand curated episodes for learning

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333: Coffee Shop Talk with Chris Deferio

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Coffee Shops – how to start and grow and coffee shop or café small business. Chris shares his tips, advice and experience from his years in the coffee shop business. What should you consider before starting a coffee shop, and what should you be focused on to grow your existing shop? He is the founder of Keys to the Shop – a podcast and training company dedicated to advancing coffee service professionals in their careers and helping shops realize their potential.

Henry Lopez is a serial entrepreneur, small business coach, and the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business. (TheHowOfBusiness.com)

Oct 05 2020 · 51mins
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010 - 'The Future of Coffee Shops' with Keys to the Shop, Chris Deferio

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Hi guys! 

We're back with another great episode for you, with a great guest and topic! 

We'll be chatting about; The current situation ( what it is like in the US in comparison to the UK), About how our shops & staff will be affected by the current climate, and some food for thought for the future going forward too! 

Massive thank you to Chris from Keys to the shop - http://www.keystotheshop.com/ - for joining us today to talk in depth about this topic, was great to have you on and chat! 

As always guys, let us know what you think, give us a message on social and we hope you enjoy the episode! 

Peace, 

Filtered Thoughts co.

May 05 2020 · 1hr 2mins

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Unlocking the Keys to the Shop feat. Chris Deferio (Keys to the Shop Podcast)

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This week we chat with Chris Deferio of the Keys to the Shop Podcast. We discuss the importance of continuing sharing knowledge with those in our industry, leading those around us to continue to be better at what they do, and understanding your role as a manager, business owner or leader. If you would like to learn more about Indie Coffee Roasters, make sure to follow us on Facebook, Instagram, & Twitter. If you have any questions for us, email us at hello@indiecoffeeroasters.com

Oct 03 2019 · 1hr 3mins
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How to Lead Organizational Change with Chris Deferio

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In this episode, Chris teaches us how to lead change in your organization by creating an environment of trust.

Request a Custom Workshop For Your Company

Connect with Chris

Chris's website

Chris's Podcast

Download Your Negotiation Preparation Guide
Keywords: 

negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, networking, discounts, conflict, difficult people, psychology, emotion, emotions, argue, argument, debate, negotiation, negotiate, influence, persuasion, leadership, parenting, psychology, sociology, social dynamics, entrepreneurship, small business, salary, sales, law, lawyer, law school, mba, human resources, HR, talent management, talent development, nonprofit management, supply chain, procurement, sales, buyers, buying, procure, IT Procurement, supply chain, contract management, contract, negotiate, sell, buyer, buy, purchase, purchasing, business negotiation, Chris Voss, Never split the difference, getting to yes, collaboration, negotiation genius, art of the deal, real estate negotiation, financial planner, financial planning, CPA, CLE, CE, supply management, Chris Deferio, change management

Support this show http://supporter.acast.com/negotiate-anything.

See acast.com/privacy for privacy and opt-out information.

Sep 09 2019 · 35mins
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415: Employee Retention in Small Business, with Chris Deferio

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Chris Deferio: Keys to the Shop
Chris Deferio is a cafe quality specialist who has dedicated 20 years of his life to working in and studying specialty coffee retail. He is also the creator and host of the industry leading podcast, Keys to the Shop, which gives listeners insights, inspiration, and tools to grow as specialty coffee professionals.

Chris previously appeared on the show to help us get more perspective on managing part-time staff. In this conversation, Chris and I explore some of the practical steps that small business owners and general managers can take in order to support employee retention.
Key Points

Be mindful of the realities of turnover in a small business, but don’t let it stop you from thinking about the future and investing in people.
Yes, hire for attitude — and also have an eye to future potential as the business grows.
Ask people this question in interviews: “Where did you contribute to dysfunction in your prior organization?”
Make an investment in people beyond the paycheck. This could be learning, culture, competitions, or more. There are ways to do this without tremendous expense.
Practice intentional breaks in your rhythm, since nobody else in your business is likely to do this.

Resources Mentioned

Keys to the Shop podcast
Good to Great* by Jim Collins
Good Authority* by Jonathan Raymond
Chris Deferio’s consulting

Related Episodes

Three Steps To Soliciting Feedback, with Tom Henschel (episode 107)
How to Lead Part-Time Staff, with Chris Deferio (episode 289)
Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
How to Connect Personal Growth to Business Outcomes, with Jonathon Raymond (episode 373)

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Jun 17 2019 · 37mins
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The MAP IT FORWARD Podcast: Episode 14 with Chris Deferio

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Chris Deferio is the host and producer of the Keys to the Shop Podcast and
Specialty coffee industry professional of 18 years.
Jul 14 2018 · 2hr 58mins
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The MAP IT FORWARD Podcast: Episode 14 with Chris Deferio

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Chris Deferio is the host and producer of the Keys to the Shop Podcast and Specialty coffee industry professional of 18 years.

Show not links:

Chris' Keys to the shop podcast: www.keystotheshop.com

Mark Dundon article: https://www.linkedin.com/pulse/death-specialty-coffee-mark-dundon/

*************************

The MAP IT FORWARD Live Podcast is sponsored by:

Elixir Specialty Coffee www.elixirfy.me - Looks like whiskey, feels like tea, made from coffee and unlike anything you’ve ever had before @elixirspecialtycoffee

AND Lostsolmedia www.lostsolmedia.com. A content creating company that helps businesses big or small gain traction through consistent high quality content at an affordable price. Based out of Los Angeles California, Lostsolmedia are confident in tackling any project.

Find our upcoming MAP IT FORWARD seminars and workshops at MAP IT FORWARD. Follow us on social media @imapitforward

Subscribe to our YouTube channel to watch future podcast episode live: www.youtube.com/mapitforward

Don't forget to subscribe and rate this podcast on iTunes, Stitcher and YouTube!

Jul 14 2018 · 2hr 58mins
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288: Managing First Timers in the Workplace with Chris Deferio (Host of the Keys to the Shop podcast)

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Coffee shop guru & latte art champion Chris Deferio speaks on leading people who are at their first “real job” and keys to thriving in a chaotic environment.   You'll Learn: Best approaches for managing first timers How to offer feedback so it’s received well Tips on how to keep sane and focused in a chaotic environment   About Chris: Chris Deferio is the host and producer of the Keys to the Shop podcast. He lives in Louisville, KY with his wife and son and has been in professional coffee service for 17 years. He provides training, consultations, and wisdom to owners, managers, and employees across cafes worldwide. His podcast is dedicated to the success of coffee shops and the professionals that make them work.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep288
Apr 18 2018 · 46mins
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Ep. 88: Coffee with Chris Deferio, Host of The Keys to the Shop Podcast and Coffee Consultant

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We have a great conversation with Chris Deferio, podcast host of the Keys to the Shop Podcast and coffee business consultant, all about the basics of coffee starting from the history of coffee, where it comes from and how it evolved over the years, onto what happens when you start roasting beans, how the grind of your coffee affects the flavor, and what factors, such as water temperature and minerality of water, can change your cup of Joe. We learned so much!

Let's taco 'bout it!

Hosts: Sharon Titus and Winter Redd. Sound engineer and editor: Leland Redd.

Apr 09 2018 · 1hr
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289: How to Lead Part-Time Staff, with Chris Deferio

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Chris Deferio: Keys to the Shop
Chris Deferio is the host of Keys to the Shop, a podcast that helps coffee service professionals to advance their careers by discovering more about barista work, management, leadership, and the operational knowledge to run a coffee shop.

Chris has decades of experience managing teams of part-time staff in a high turnover industry. In this episode, he shares the most practical tips his team has discovered for helping leaders be most effective with part-time employees.
Key Points

You can only go so far with positive feedback, you should also seek feedback on how you can improve.
If you have a failure, just learn the lesson from it and apply that knowledge in the future.
When hiring, focus on finding people who share your core company values.
A lot of people know how to give good answers for the normal interview questions, so you have to ask different, more creative questions to really get to know them.
Rather than view scheduling as a burden, look at it as a way to serve people.
Doing a great job scheduling employees is a good way to show employees that you care about them.

Resources Mentioned

The Leadership Challenge* by James M. Kouzes and Barry Z. Posner
Mindset* by Carol S. Deck
It's Okay to Be the Boss* by Bruce Tulgan
Keys to the Shop podcast
How to Master Your Workflow on Keys to the Shop
Leadership & Management Master Class on Keys to the Shop

Related Episodes

How To Lead The Millennials, with Chip Espinoza (episode 158)
What to Do When Somebody Quits, with Molly Moseley (episode 251)
How to Manage Former Peers, with Tom Henschel (episode 257)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 20 2017 · 43mins