This month Brutal Waves welcomes South London based psychiatrist, music producer and club night co-founder Dr Tom Verghese for a chat about music and mental wellbeing in a lockdown. They also run some of their favourites at the moment, ranging from ambient electronica ll the way to Garage and Jungle.
The Paris to London 24-hour cycle challenge with Tom Verghese
The Vivi Nation Podcast
Chris is joined by Tom Verghese to discuss their 24-hour Paris to London cycle challenge for Prostate Cancer. Tune in to hear how it went, what it was like for Tom as a non-cyclist, and why you should give it a go.
Listen across cultures and continents - Tom Verghese stresses the importance of understanding your culture before you start to listen to other cultures
Deep Listening - Impact beyond words - Oscar Trimboli
In low context, “No” means no. “Yes” means yes. I say what I mean, and I mean what I say. I get to the point, and I am direct. High-context is less clear. Contextual is not only about what is said but how it is said....the tone, pitch, facial expressions, etc. It is important to know your own culture before you can understand someone else’s culture. Today’s guest is Tom Verghese, a cross-cultural consultant. Tom expresses the importance of listening for meaning, what’s unsaid, and use of silence. We live in a globalized world, yet we spend very little time reflecting on our own culture. So, most of us are unable to articulate our own cultural values. To be a culturally intelligent leader, it is critical to understand your own cultural values. How can you close a deal by listening to another culture? In this episode, Tom describes how things work across cultures. He is committed to greater understanding across cultures. Tune in to Learn Tom addresses differences between cultures, such as when scheduling meetings. People can listen carefully to what’s being discussed, rather than spending all their time paying attention to the clock. In some cultures, it is difficult for people to challenge, speak up, have an opinion...unless they are asked or invited to do so. How do you move forward into the senior level of the glass ceiling? It’s not about your education or how hard you worked, it is about the unsaid. It’s about whether people you meet with will trust you, if you will know what to do and use during formal dinners - unspoken things. How do we learn that? Seek sponsorship, guidance, and coaching to learn the rules of the games when it comes to different cultures. It can be as simple as how to shake hands. When Tom first came to Australia to sell encyclopedias door-to-door, he sold nothing. His manager taught him how to properly shake hands there for people to view him as trustworthy, sincere, and reliable - that all comes from a handshake. However, coming from Malasia, Tom had been giving a gentle handshake. There was a clash, and he was giving the wrong impressions. Handshakes and eye contact are non-verbal forms of communication that matter in different cultures. There are differences in high vs. low-context communication styles. It is not just about what is said, but non-verbal communication, as well. The message is not in what is said, but what is not being said. Silence comes into play because there are a lot more gaps when determining when to respond and what to listen for. In Western culture, there are social cues. For example, one person speaks and the other person pauses. In other cultures, there is overlap where people speak at the same time and on top of each other. A gap of silence demonstrates a level of respect. This can be very challenging for some people. Went Tom and a client went to Korea for a meeting in the banking industry, his client found it difficult to not over-talk. He found it a lot easier to talk about what to do in different cultures, than to actually do what you are supposed to do in the moment. This experience helped Tom to improve his coaching techniques by having clients ask a question and then perform a physical movement as a way to keep quiet - become comfortable in the silence. Watch and listen for indicators that typically go over your head. Make sure to ask follow-up questions to move toward action. Years ago, it was about cross-cultural effectiveness: how to deal with different cultures. Now, the focus is on cultural intelligence - how to deal with people from different cultural backgrounds. For example, someone may look Chinese, but they were raised in America, studied in Spain, and married someone from Norway. It comes down to deep listening - how do I listen for the message behind the words? How do you start a meeting that is conscious of all cultures present? Establish agreements, ground rules, and a belief system. For example, agree on a specific time standard, ie. British, India, etc. If you work with language interpreters, Tom’s advice is to speak less. Be careful. Jokes are very difficult to translate across different cultures. The person who breaks the rules is the person who does n, which creates angst. Different cultures treat conflict differently. Conflict involves different points of agreement and view. When dealing with someone who has a different view, disagree gently and in ways that maintain relationships. Be interested in the other and what they are saying. Everyone has a story. Listen to that story. Links and Resources: Cultural Synergies Cultural Synergies LinkedIn Quotes: It’s all of the things that’s the unsaid, which is really around organizational culture. - Tom Sometimes the message is not in what’s being said, but what’s not being said. - Tom Want to create a big impact? Subscribe to the Deep Listening podcast and never miss an episode. If you have any suggestions, questions or recommendations for people to interview for podcast please email email@example.com.
38: International Growth: How to Overcome 3 Common Challenges w/ Tom Verghese
B2B Growth: Your Daily B2B Marketing Podcast
Why should your business consider international growth? Maybe the better question is, why not? The world is as connected as it’s ever been, and entrepreneurs and businesses have an opportunity to improve lives all across it. If you’re interested in international growth, check out this advice from Tom Verghese, Founder of Cultural Synergies, a man who helps businesses expand across national borders for a living.
PPP 146 | How to Tell Someone They Have Body Odor (and Other Tricky Culture Situations), with Dr. Tom Verghese
People and Projects Podcast: Project Management Podcast
How Culturally Intelligent Are You? In this episode, I welcome Dr. Tom Verghese from Cultural Synergies to talk about the importance of raising our cultural intelligence (what he calls CQ). Check out his website for videos and other resources to improve your ability to interact productively with people from other cultures.Thank you for joining me for this episode of The People and Projects Podcast! Have a great week! VADODARA CHILL MIX by Kevin Macleod Licensed under Creative Commons: Attribution 3.0 License. ZANZIBAR by Kevin Macleod Licensed under Creative Commons: Attribution 3.0 License. The comedy bit at the end was not Tom! See A SAUDI, AN INDIAN, AND AN IRANIAN WALK INTO A QATARI BAR by Maz Jobrani (TED Talk) available on YouTube