6 Podcast Episodes
246: Fireside with Ethan Walfish
246: Fireside with Ethan Walfish
Specials: Fireside 46Ethan and I discuss the relative merits of our favourite approaches to tagging support conversation... Read more
22 Jul 2022
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26mins
From The Archives: 201: Fireside with Ethan Walfish
From The Archives: 201: Fireside with Ethan Walfish
From The Archives: Specials: Fireside 17Ethan explains how we can apply a scientific approach - semiotic theory - when t... Read more
17 Jun 2022
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10mins
From The Archives: 191: The Perfect Support Email with Ethan Walfish
From The Archives: 191: The Perfect Support Email with Ethan Walfish
From The Archives: Week 66 Topic: The Perfect Support EmailEthan Walfish is a former panelist (take a listen to our disc... Read more
27 May 2022
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12mins
232: Fireside with Ethan Walfish
232: Fireside with Ethan Walfish
Specials: Fireside 32Ethan Walfish believes there are a lot of things we can learn in Support from the medical professio... Read more
14 Jan 2022
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25mins
201: Fireside with Ethan Walfish
201: Fireside with Ethan Walfish
Specials: Fireside 17Ethan explains how we can apply a scientific approach - semiotic theory - when trying to understand... Read more
30 Apr 2021
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10mins
191: The Perfect Support Email with Ethan Walfish
191: The Perfect Support Email with Ethan Walfish
Week 66 Topic: The Perfect Support EmailEthan Walfish is a former panelist (take a listen to our discussion on Support L... Read more
12 Apr 2021
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12mins