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Howard Schultz Podcasts

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29 of The Best Podcast Episodes for Howard Schultz. A collection of podcasts episodes with or about Howard Schultz, often where they are interviewed.

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29 of The Best Podcast Episodes for Howard Schultz. A collection of podcasts episodes with or about Howard Schultz, often where they are interviewed.

Updated daily with the latest episodes

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Ep. 11: Howard Schultz communications manager Lin Yang started hometown newspaper to fight misinformation that harms local election

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Lin Yang is a grassroot political organizer who also works in tech. Lin had a full-time job working for Howard Schultz, helping him explore a presidential run. For those unaware, Howard Schultz was the founder and previous CEO for Starbucks.

Lin also participated in campaigns for President Obama and Senator Ted Lieu from California. He also worked as a journalist in Asia for a while, writing articles for various newspapers like New York Times when was stationed in Taiwan, and the Strait Times in Singapore.

Lin is also the founder of a local newspaper for the town of Sammamish, where he currently lives. He started the paper after seeing that a lack of objective information led to a local election where the citizens were either uninformed or misinformed.

Lin is a Joe Biden supporter. Today we discussed his experience campaigning for elections, working as a journalist in Asia, how he started a local newspaper, why he wanted to vote Biden, and his view on the contentious California proposition of Prop 16 that wants to re-introduce racial preference in public employment and public education.

As usual, don’t forget to like, subscribe and ring the bell on our Youtube channel. Thank you.

YouTube: https://youtu.be/hc2f9BZ52hA

* Newspaper of Lin's hometown (Sammamish, Washington): https://sammamishindependent.com/

* Podcast associated with the Sammamish Independent newspaper: https://anchor.fm/indyonair

* Letter from Howard Schultz about his decision to not run for President: https://www.howardschultz.com/onwardwithgratitude/

 

0:00 Teaser 0:46 Host monologue 4:07 Breakdown of left-leaning vs right-leaning students at Harvard's public policy school 3:37 Enjoying grassroot politics by doorbelling for Obama 7:47 Discussion of whether the left tends to encourage people to vote more than the right 12:31 Observation of efficient and trustworthy elections in Taiwan 14:46 Helping Starbucks founder Howard Schultz explore a Presidential run 22:44 Becoming a journalist in Asia - wild goose stories in Singapore / Foxconn coverage in Taiwan 28:48 Started local newspaper in hometown (Sammamish, WA) to combat mis-information that influences local elections 35:33 Supporting Biden for his bi-partisan, centrist platform, similar to Howard Schultz's approach 42:30 Enumerating good policies during Trump years 46:24 Debate on California's Proposition 16 that will reintroduce racial preference to public employment and public education
Oct 26 2020 · 58mins
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Howard Schultz

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In this episode, filmed at Goldman Sachs’ Builders + Innovators Summit, Howard Schultz talks about what he learned from growing Starbucks into a global brand, how to incorporate social consciousness into a company, and how he balances short-term costs with long-term goals. The interview is moderated by Goldman Sachs Chairman and CEO David Solomon.




This podcast should not be copied, distributed, published or reproduced, in whole or in part, or disclosed by any recipient to any other person. The information contained in this podcast does not constitute a recommendation from any Goldman Sachs entity to the recipient. Neither Goldman Sachs nor any of its affiliates makes any representation or warranty, express or implied, as to the accuracy or completeness of the statements or any information contained in this podcast and any liability therefore (including in respect of direct, indirect or consequential loss or damage) is expressly disclaimed. The views expressed in this podcast are not necessarily those of Goldman Sachs, and Goldman Sachs is not providing any financial, economic, legal, accounting or tax advice or recommendations in this podcast. In addition, the receipt of this podcast by any recipient is not to be taken as constituting the giving of investment advice by Goldman Sachs to that recipient, nor to constitute such person a client of any Goldman Sachs entity.


Copyright 2020 Goldman Sachs & Co. LLC. All rights reserved.

Oct 21 2020 · 27mins

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Lessons from Howard Schultz on the Turnaround of Starbucks that You Can Apply in Your Business

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Howard Schultz came back as CEO of Starbucks in 2008 to help navigate its turnaround after sales started to slide at a distressing rate, the company's stock price was falling, and the future of Starbucks was at risk. Schultz engineered a remarkable turnaround and in this episode I share twelve big lessons about this turnaround that you can apply in your business, plus six additional lessons that will be helpful to you regardless if you are a brand new entrepreneur or running a multi-million dollar enterprise whose sales and profits have fallen. Don't miss this episode on the mindset and plan required to make a transformation in a business that is struggling.

Oct 01 2020 · 38mins
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Season 2 #24 Howard Schultz (Starbucks)

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Welcome to episode twenty-four of the Doneson Podcast. Today we dive into the coffee house world with Howard Schultz of Starbucks. After coming home from Italy with grand ideas about unique ways to sell coffee, Schultz was knocked down by the powers that be. He left to start his own company but in the end was approached to buy Starbucks just a few years later. After buying it in 1987 for 3.8 million, Schultz grew the company to an international heavyweight across 75 countries. Starbucks fans tend to be hardcore super fans while those who aren’t, are often at the other end of the spectrum. As a company, they are known for their incredible commitment to healthcare for their employees. However, they aren’t always up front about everything. Starbucks has been known to use stale coffee beans and hide the taste behind sugar and other sweeteners. Even more disturbing, Starbucks has recently been accused of standing on the wrong side of racial issues, both on an employee level and on a grand scale company level. With this in mind, how does Starbucks really measure up as a leader?

Aug 31 2020 · 37mins

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013: Key Takeaways from Today’s Featured Leader: Howard Schultz – Part 2

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People want to be part of something larger than themselves. They want to be part of something they're proud of, that they'll fight for, and that they trust. This is what Starbucks has built – no wonder they have raving employees and raving customers that can’t go a day without them. 

Today is part two of the conversation about Howard Schultz – all the things that he has done and what Starbucks has created not only in their industry but for service across all industries. 

Chief Revolution Officer John DiJulius and senior consultant Dave Murray from The DiJulius Group also share some powerful tools they’ve added to the Starbucks toolbox so they remain to be the brand that we all know and love today. 

Here are just a few takeaways:

  • What is a customer service vision statement?
  • The four pillars of a customer service vision
  • Starbucks’ service vision statement and its four pillars
  • How does the process called “a day in the life” help organizations?
  • What’s on the inside of every Starbucks apron?
  • The concept behind “zero risk” and why it’s so powerful
  • The currency for millennials and why they’re the best workforce you could ever have
  • How you can apply the Never and Always tool to your own company
  • Howard Schultz’s powerful quote about human connection
  • Why not every decision is an economic decision but a decision through the lens of your people
  • What makes Howard Schultz a great leader.
  • How Starbucks hasn’t stopped innovating. They have created a new concept that is the Willy Wonka of coffee.

Resources mentioned:

Howard Schultz commencement speech at Arizona State University: https://www.youtube.com/watch?v=NVekVtJ4104&t=6s

www.thedijuliusgroup.com

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Jul 22 2020 · 54mins
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012: Key Takeaways from Today’s Featured Leader: Howard Schultz – Part 1

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In today’s episode, Chief Revolution Officer John DiJulius and senior consultant Dave Murray from The DiJulius Group feature the man who revolutionized, not only the coffee industry but the entire retail and hospitality industry – Howard Schultz.

Howard’s actions as a leader and what he had done to build Starbucks has created so much useful content in the consulting world. Today, Starbucks has become the gold standard in what they deliver to their team members and their customers, which other organizations now try to emulate.

Starbucks doesn't win a lot of taste tests. People don't necessarily love their coffee more than anywhere else. But they would pay $5 for something you can get for $3.50 or less elsewhere and that’s arguably just as good.

So what makes the Starbucks experience so compelling that millions of people would go against every logic?

Here are just a few takeaways:

  • What Howard Schultz has done to build the Starbucks brand.
  • How Starbucks managed to make price irrelevant.
  • How Starbucks became so successful being the third place between home and work.
  • How Schultz went against the grain of traditional quick-service experience.
  • How to create an emotional relationship with your team, your vendors, and your customers.
  • The 5 E’s of genuine hospitality.
  • How rapid growth can ruin a company.
  • Howard Schultz early days
  • How Schultz didn't ask customers what they wanted, he gave them something they couldn't live without What Starbucks stands for
  • How Schultz demonstrates Executive Sponsorship to ensuring Starbucks was obsessed with customer experience
  • How to remove personal interpretation with customer platitudes and make it crystal clear, black & white so all employees can execute customer service the same way.
  • What genuine hospitality really looks like.
  • FORD = Family, Occupation, Recreation, Dreams.

Resources mentioned:

The Commoditization of the Starbucks Experience Memo: https://global.oup.com/us/companion.websites/fdscontent/uscompanion/us/static/companion.websites/9780199379996/pdf/ch7/Starbucks_Memo.pdf

www.thedijuliusgroup.com

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Jul 15 2020 · 45mins
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YFYI Podcast 195 - StoryTime📚LIVE - Starbucks rejects Howard Schultz

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On this episode Howard attempts to get hired by Starbucks but after deliberation the owners turn him down. So what happens next? Does he give up and just stay in New York or does he continue his pursuit? We all know how it worked out for us that enjoy Starbucks today, but in the beginning there was a lot of uncertainty. For more of what I’ve got going on check out:
Books: https://www.YOURFIRSTYEARIN.com
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May 27 2020 · 1hr
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Billion Dollar Blockbuster Strategy: Howard Schultz & Starbucks - Part 1

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Discussing the four main tenants I derived from Howard Schultz’s incredible book on how Starbucks fought for its life without losing its soul: Onward. Discussing the four main lessons in how Howard fundamentally grew Starbucks to where it’s at today. Enjoy!

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Send in a voice message: https://anchor.fm/mdrnac/message
Apr 07 2020 · 21mins
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Softy and Dick H1 - Mike Holmgren should be in Canton / Today, Howard Schultz looks dumber / Baseball postseason changes

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The talk has ramped up once again. Can we please get Mike Holmgren into Canton? Softy and Hugh make the argument for his nomination. NBA team valuations are out, and the average franchise is worth $2.1 billion. Remember, Howard Schultz sold the Sonics for just $350 million only a little over a decade ago. The MLB has proposed new changes that would add two teams per league and a reality show element to playoffs.
Feb 12 2020 · 38mins
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Softy and Dick H1 - Mike Holmgren should be in Canton / Today, Howard Schultz looks dumber / Baseball postseason changes

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The talk has ramped up once again. Can we please get Mike Holmgren into Canton? Softy and Hugh make the argument for his nomination. NBA team valuations are out, and the average franchise is worth $2.1 billion. Remember, Howard Schultz sold the Sonics for just $350 million only a little over a decade ago. The MLB has proposed new changes that would add two teams per league and a reality show element to playoffs.
Feb 12 2020 · 38mins
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