Kelly Kole's guest appearances

Kelly Kole

A Well-Designed Business® | Interior Design  Business Podcast

Wingnut Social: The Social Media Marketing and Business Podcast

SAID - Something About Interior Designers

Designed by Wingnut Social | Interior Design Business

Lauren Clement

Jane Dagmi

Robin Baron

Mike Peterson

Stephen Karlisch

Jenna Gaidusek

Dwayne Bergmann

Veronica Solomon

Corey Damen Jenkins

Natalie Reddell

Joann Kandrac

Amy Flurry

Kim Kuhteubl

Brad Clinard

Nick May

OwlTail

Today with Joann Kandrac and Kelly Kole:  Welcome to A Well-Designed Business!® Today, I’m joined by two amazing ladies, Joann Kandrac and Kelly Kole. When I hear Joann and Kelly talk, and I listen to the way they describe their business, the phrase “a well-oiled machine” comes to mind. But it hardly seems big enough to describe how fine-tuned every step of their process is. Today, they’re sharing some of the secrets behind their success, focusing on the onboarding process and how they carry new clients from initial interest to writing that check!  Pick it apart:  [10:20] Joann and Kelly reveal their “secret weapon” for intake conversations, and share why having trusted staff members makes all the difference [19:05] Kelly explains how their qualifying process allows them to approach their consultation with confidence [23:40] Joann and Kelly share why their system for measuring at the consultation [35:48] Joann, Kelly, and LuAnn discuss the “Client Binder” and how it allows for a smooth transition into the next steps of the process [43:48] LuAnn, Joann, and Kelly discuss why it’s important to get the proposal done within three days  Ah-Ha moments from LuAnn, Joann, and Kelly: “We’ve done enough qualifying on the front end that we do not walk in treating [the consultation] as a meet and greet. We walk in with the approach that we are now working together. You are going to hire us to move forward.” -Kelly “The proposal is a lot about repeating everything the client said back to them.” -Kelly “Anytime I see a designer lamenting that a client has pushed them back on their value, I just say, “You didn’t express it.” Because what you do is so difficult and so highly-detailed that if you can make it clear to a consumer what that is, how could they debate the value of it?” -LuAnn “This is the theme that keeps emerging. You’re listening to your clients and making sure they are understood by you, and then you’re consistently creating conversations, opportunities, and presentations all through your process that keeps reinforcing, “This is what we heard you say.” -LuAnn More About Kandrac and Kole: Voted one of Atlanta’s Top 20 Residential Interior Designs by the Atlanta Business Chronicle, Kandrac &amp; Kole has been featured on HGTV as well as in The New York Times, Atlanta Homes &amp; Lifestyles, Better Homes &amp; Gardens, Southern Home Magazine and many others as well as participants of the One Room Challenge Spring 2020. Kandrac &amp; Kole has established a well known reputation for their approachable, dynamic personalities, their signature use of color and pattern and their one of a kind, custom designs. As industry experts for residential and commercial design, Joann Kandrac &amp; Kelly Kole share upbeat and entertaining narratives regarding their design projects, travels and personal stories on their popular blog, their podcast Inside Design with Kandrac &amp; Kole and via national speaking engagements. Joann and Kelly’s love and commitment to the power of interior design also extends towards their charity work throughout the U.S. and Guatemala. Connect with Kandrac and Kole Website  Podcast Instagram Facebook Pinterest  Twitter  LinkedIn  Youtube  What's new with LuAnn Nigara Luannlive.com luannnigara.com/launch www.luannnigara.com/cob   Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.  To Get on LuAnn’s Email List, text the word designbiz to 444999!   Purchase LuAnn’s Books Here: Book 1: The Making of A Well - Designed Business: Turn Inspiration into Action Book 2:  A Well-Designed Business - The Power Talk Friday Experts   Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here:  Podcast   A Big THANK YOU to today’s podcast sponsor: Mydoma Studio is the complete designer toolkit—a place for you to manage all of your projects. Mydoma Studio is bringing in a Black Friday deal that you cannot miss out on! From November 26th, all the way up to the 30th, you can get 25% off your annual subscription of Mydoma Studio - which works out to a whole 4 months free! There’s no sale bigger than this, so head on over to  mydomastudio.com/blackfriday to get this steal of a deal!   Other Shows Mentioned:  #482 Cheryl Clendenon: Small Business, Think Big#492 Laura Umansky: Leadership is the Secret Sauce of Success

Today with Joann Kandrac and Kelly Kole:  Welcome to A Well-Designed Business!® Today, I’m joined by two amazing ladies, Joann Kandrac and Kelly Kole. When I hear Joann and Kelly talk, and I listen to the way they describe their business, the phrase “a well-oiled machine” comes to mind. But it hardly seems big enough to describe how fine-tuned every step of their process is. Today, they’re sharing some of the secrets behind their success, focusing on the onboarding process and how they carry new clients from initial interest to writing that check!  Pick it apart: <ul> <li>[10:20] Joann and Kelly reveal their “secret weapon” for intake conversations, and share why having trusted staff members makes all the difference</li> <li>[19:05] Kelly explains how their qualifying process allows them to approach their consultation with confidence</li> <li>[23:40] Joann and Kelly share why their system for measuring at the consultation</li> <li>[35:48] Joann, Kelly, and LuAnn discuss the “Client Binder” and how it allows for a smooth transition into the next steps of the process</li> <li>[43:48] LuAnn, Joann, and Kelly discuss why it’s important to get the proposal done within three days</li> </ul> Ah-Ha moments from LuAnn, Joann, and Kelly: “We’ve done enough qualifying on the front end that we do not walk in treating [the consultation] as a meet and greet. We walk in with the approach that we are now working together. You are going to hire us to move forward.” -Kelly “The proposal is a lot about repeating everything the client said back to them.” -Kelly “Anytime I see a designer lamenting that a client has pushed them back on their value, I just say, “You didn’t express it.” Because what you do is so difficult and so highly-detailed that if you can make it clear to a consumer what that is, how could they debate the value of it?” -LuAnn “This is the theme that keeps emerging. You’re listening to your clients and making sure they are understood by you, and then you’re consistently creating conversations, opportunities, and presentations all through your process that keeps reinforcing, “This is what we heard you say.” -LuAnn More About Kandrac and Kole: Voted one of Atlanta’s Top 20 Residential Interior Designs by the Atlanta Business Chronicle, Kandrac &amp; Kole has been featured on HGTV as well as in The New York Times, Atlanta Homes &amp; Lifestyles, Better Homes &amp; Gardens, Southern Home Magazine and many others as well as participants of the One Room Challenge Spring 2020. Kandrac &amp; Kole has established a well known reputation for their approachable, dynamic personalities, their signature use of color and pattern and their one of a kind, custom designs. As industry experts for residential and commercial design, Joann Kandrac &amp; Kelly Kole share upbeat and entertaining narratives regarding their design projects, travels and personal stories on their popular blog, their podcast <a href="https://www.kandrac-kole.com/our-podcast" rel="nofollow" target="_blank">Inside Design with Kandrac &amp; Kole</a> and via national speaking engagements. Joann and Kelly’s love and commitment to the power of interior design also extends towards their charity work throughout the U.S. and Guatemala. Connect with Kandrac and Kole <a href="https://www.kandrac-kole.com/" rel="nofollow" target="_blank">Website</a> <a href="https://www.kandrac-kole.com/our-podcast" rel="nofollow" target="_blank">Podcast</a> <a href="https://www.instagram.com/kandrackole/" rel="nofollow" target="_blank">Instagram</a> <a href="https://www.facebook.com/kandracandkole" rel="nofollow" target="_blank">Facebook</a> <a href="https://www.pinterest.com/kandrackole/" rel="nofollow" target="_blank">Pinterest</a> <a href="https://twitter.com/KandracKole" rel="nofollow" target="_blank">Twitter</a> <a href="https://www.linkedin.com/company/kandrac-kole-interior-designs-inc/" rel="nofollow" target="_blank"> LinkedIn</a> <a href="https://www.youtube.com/channel/UCL-mOi1Mo3dt4X_7Z1D6fUg" rel="nofollow" target="_blank"> Youtube</a> What's new with LuAnn Nigara <a href="http://luannlive.com" rel="nofollow" target="_blank">Luannlive.com</a> <a href="https://luannnigara.com/launch" rel="nofollow" target="_blank">luannnigara.com/launch</a> <a href="http://www.luannnigara.com/cob" rel="nofollow" target="_blank">www.luannnigara.com/cob</a> Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free <a href="http://luannnigara.com/goodies" rel="nofollow" target="_blank">here</a>.  To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: <a href="https://luannnigara.com/making-business-book/" rel="nofollow" target="_blank">The Making of A Well - Designed Business: Turn Inspiration into Action</a> Book 2: <a href="https://www.amazon.com/gp/product/1092291229/ref=as_li_tl?ie=UTF8&amp;tag=luannnigara-20&amp;camp=1789&amp;creative=9325&amp;linkCode=as2&amp;creativeASIN=1092291229&amp;linkId=656ba722778d6a368f2f9e778c25e2ed" rel="nofollow" target="_blank"> A Well-Designed Business - The Power Talk Friday Experts</a> Connect with LuAnn Nigara LuAnn’s <a href="https://luannnigara.com/" rel="nofollow" target="_blank">Website</a> LuAnn’s <a href="https://luannnigara.com/blog/" rel="nofollow" target="_blank">Blog</a> <a href="http://powertalkfriday.com/" rel="nofollow" target="_blank">Power Talk Friday</a> Like Us: <a href="https://www.facebook.com/awelldesignedbusiness/" rel="nofollow" target="_blank">Facebook</a> | Tweet Us: <a href="https://twitter.com/windowworks_nj" rel="nofollow" target="_blank">Twitter</a> | Follow Us: <a href="https://www.instagram.com/luannnigara/" rel="nofollow" target="_blank">Instagram</a> | Listen Here: <a href="https://itunes.apple.com/us/podcast/well-designed-business-interior-design-designers-business/id1084245525?mt=2" rel="nofollow" target="_blank"> Podcast</a> A Big THANK YOU to today’s podcast sponsor: Mydoma Studio is the complete designer toolkit—a place for you to manage all of your projects. Mydoma Studio is bringing in a Black Friday deal that you cannot miss out on! From November 26th, all the way up to the 30th, you can get 25% off your annual subscription of Mydoma Studio - which works out to a whole 4 months free! There’s no sale bigger than this, so head on over to <a href="http://mydomastudio.com/blackfriday" rel="nofollow" target="_blank"> mydomastudio.com/blackfriday</a> to get this steal of a deal! Other Shows Mentioned:  #482 Cheryl Clendenon: Small Business, Think Big#492 Laura Umansky: Leadership is the Secret Sauce of Success

616: Joann Kandrac and Kelly Kole: Onboarding New Interior Design Clients

Recorded live at the Designer Experience Atlanta, the first part of this podcast features Kandrac &amp; Kole’s “Adapt or Die” design talk. In order to thrive in changing times, K&amp;K explain how they have had to check their egos at the door, expand their menu of services and redesign their website for the third time in their 14 years of business. Working with expert consultants, they deemed that the key to moving forward was making sure the site reflected the caliber of design they were doing, their commitment to philanthropy, and their authentic selves — which has always been part of their value prop. Bloggers for ten years and podcasters for two, the future, according to their 2020 corporate vision board, is laced with more video, higher earnings and finally, that trip to Marrakesh. 

Recorded live at the Designer Experience Atlanta, the first part of this podcast features Kandrac &amp; Kole’s “Adapt or Die” design talk. In order to thrive in changing times, K&amp;K explain how they have had to check their egos at the door, expand their menu of services and redesign their website for the third time in their 14 years of business. Working with expert consultants, they deemed that the key to moving forward was making sure the site reflected the caliber of design they were doing, their commitment to philanthropy, and their authentic selves — which has always been part of their value prop. Bloggers for ten years and podcasters for two, the future, according to their 2020 corporate vision board, is laced with more video, higher earnings and finally, that trip to Marrakesh.

Designers Joann Kandrac & Kelly Kole share their “Adapt or Die” strategy and tales of rebranding