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Laura Klein

25 Podcast Episodes

Latest 21 May 2022 | Updated Daily

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Mavericks Do It Different Podcast - EP 9 - Laura Klein

Mavericks Do It Different PodCast

Welcome to the Mavericks Do it Different Podcast with Paul Finck! Where we highlight 💫how to step up and 💫Dare to live the life of your dreams by approaching life and business differently. ⚡️I am your Host Paul Finck, The Maverick Millionaire ® 👉 Our guest for Episode 9 is Laura Klein, Author of “Network Marketing 2.0 Revealed” Listen up! We have a lot to share with our listeners!💥She will discuss: The importance of resting without quitting; How to reach your highest level of success; Why credibility is important;  Laura Klein’s is the founder of Laura Klein Group-- a business consulting and training group specializing in working with women business owners, and entrepreneurs.  Laura Klein Group’s training programs address enhancing leadership skills, increasing effective communications, implementing growth strategies, and teaching new ways of doing business in the 21st century.  In addition, she is also a certified John Maxwell coach.  Laura spent 28 years as a Senior Executive with two separate direct sales companies, working extensively with independent contractors to promote increased sales and team building.  She earned over 30 incentive trips to tropical & European locations all over the world by achieving personal sales volume and team growth.   She also earned an exclusive World Class incentive trip to Switzerland with other executives that ranked in the top 1% of the company.  Other achievements include a peer nominated award, the Positive Influence Award. Within that 28-year tenure, Laura joined a new direct sales company in 2013, where she climbed to the top ranks of Senior Director in five short months, earning a trip to Austria & Switzerland and a BMW of her choice.    In 8 short years, her total organizational sales exceeded 4.7 million!  Her current team consists of over 1,000 consultants & leaders across the US, from California to Maine. Other awards she has received include BNI Mid America’s All Star Award for being an exceptional chapter member and in 2019, “Business Person of the Year” from Southwestern Illinois Small Business Week.  She also received exclusive awards during her time in the military to include Top Officer of the Cycle during her training at Officer Candidate School.  After her tour of duty in Saudi Arabia, she was awarded the Medal of Accommodation, Southwest Asia Service Medal and the Kuwait Liberation Medal.⚡️To order YOUR copy of the book or to find out more about Laura Klein, go to>💥


27 Jul 2021

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Laura Klein on What's Wrong With UX


In this episode, co-hosts Lisa Welchman and Andy Vitale speak to user experience design expert Laura Klein. Laura is the author of Build Better Products and UX for Lean Startups. Laura spoke about how a lack of reflection and consideration during the product development life cycle contributes to some of our online low-quality experiences. She also reveals how her engineering background and love of logic impact how she approaches user experience design. Episode transcript About Laura Klein Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes. She’s written two books for product managers, designers, and entrepreneurs, Build Better Products (Rosenfeld Media ’16) and UX for Lean Startups (O’Reilly Media ’13), and she’s a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, and Mind the Product. She is currently Principal at Users Know, a UX design consultancy, and works as a coach and adviser to product teams and startups. Resources Laura Klein's Website Build Better Products: A Modern Approach to Building Successful User-Centered Products by Laura Klein UX for Lean Startups by Laura Klein What is Wrong with UX Podcast People and Topics Laura Talks About Kate Rudder How to Build a Task Flow How to Build a Task Flow Part 2: Combining Modules Follow Laura Klein on Social Media Twitter


14 Jul 2021

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[UPDATE] Sacking her distributor was the best move ever for Snotty Nose's Laura Klein | #542

The Small Business Big Marketing Podcast with Timbo Reid

Sacking her distributor enabled Laura Klein to take her Snotty Noses business to a whole new level … along with some very smart marketing. Host Tim Reid chats with her all about it.See omnystudio.com/listener for privacy information.


8 Mar 2021

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Laura Klein

Brave UX with Brendan Jarvis

Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, including… What things need to be in place to maximise the value of lean UX? Why do organisations either not do or resist user research? How did Laura’s time working with Eric Ries at IMVU shape her thinking?  Who is Laura Klein? Laura is the Principal of Users Know and one of the most well known personalities in the worlds of UX and product. She has worked as a UX designer, product leader and engineer. Laura is the author of “UX for Lean Startups” and “Build Better Products” and the co-host of the podcast “What Is Wrong With UX”. Both of her books have had a profound impact on the way that product people go about creating value for users and their organisations. ====== Find Laura here: LinkedIn: https://www.linkedin.com/in/lauraklein2/ Website: https://www.usersknow.com/ Blog: https://www.usersknow.com/blog Medium: https://medium.com/@lauraklein Twitter: https://twitter.com/lauraklein Listen to Laura’s podcast - What Is Wrong With UX:  https://www.usersknow.com/podcast Treat yourself to a copy of Laura’s books… Build Better Products: A Modern Approach to Building Successful User-Centred Products https://bit.ly/3ssmLOP UX for Lean Startups: Faster, Smarter User Experience Research and Design https://amzn.to/3dQCnHC ====== Thank you for tuning in! If you liked what you saw and want more ... ... please leave us a review on Apple Podcasts (or wherever you listened). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

1hr 4mins

1 Mar 2021

Most Popular

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User Research with Laura Klein

Beyond the Roadmap: Product Talk with AWH

In this episode we host Laura Klein who is an expert in user research. Laura is the Principal at Users Know, and has over two decades of experience in user research. She is the author of several books including Build Better Products, and UX for Lean Startups. Additionally, Laura co-hosts the podcast, “What’s Wrong with UX?” In this episode we talk about some tips to do effective research and discuss how to balance product vision with feedback.usersknow.com (https://www.usersknow.com/)awh.net (https://www.awh.net/)


5 Jan 2021

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Episode 38 - UX & Product Management with Laura Klein

Aurelius Podcast

- The differences and similarities between UX and product management- How planning a heist is just like building digital products- Who owns the responsibility of “knowing your customers”- Using both quantitative and qualitative research to improve your designs and products


22 Oct 2020

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HP 75: Helping Babies Breathe – The Story Behind The Snotty Nose Boss™ with Laura Klein

Herpreneur Show

She got punished because she was selling more than the supplier and that TV and radio stations wanted her to showcase this product … simply as she was so passionate about helping babies breath easy. But as all good challenges do…they push those who are ready to open the next door of inspiration and that’s exactly what Laura did. Laura Klein founder of the Snotty Nose Boss had her online shops best selling product stripped from her which later turned into the biggest million dollar favour. In this episode, we hear about how a school teacher turned entrepreneur grew her business to a multimillion-dollar business from cleaning babies noses. Mentions on the show: 15% off Discount code: Annette The Snooty Nose Boss  Website Diffusers & essential oil pack Enjoy Annette xx Listen on Annette’s website The post HP 75: Helping Babies Breathe – The Story Behind The Snotty Nose Boss™ with Laura Klein appeared first on The Wellness Couch.


1 Sep 2020

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Why UX? 27# Laura Klein // UX for Lean Startups

Why UX? Podcast

'What Is Wrong with Why UX?' should be the title of this special episode of 'Why UX?' where Helena interviews the host of the podcast 'What Is Wrong with UX?' and author of the books 'UX for Lean Startups' and 'Build Better Products', the one and only, Laura Klein.   Thanks to Pavel Bavtra and Simon Dybdal for making this episode!


1 Jun 2020

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Build Better Products – Laura Klein on The Product Experience

The Product Experience

Nobody rants quite like Laura Klein. Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. She’s author of Build Better Products: a [...] Read more »The post Build Better Products – Laura Klein on The Product Experience appeared first on Mind the Product.


18 Mar 2020

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Focus on Career Security Not Job Security with Laura Klein

IT Career Energizer

Phil’s guest on this episode of the IT Career Energizer podcast is Laura Klein. Laura has been an engineer, designer and product manager helping companies of all sizes learn about their users so that they can build products people enjoy using. She’s author of the books “Build Better Products” and “UX for Lean Startups” as well as co-host of the podcast “What Is Wrong With UX”. In this episode, Phil and Laura talk about the differences between job security and career security. And they discuss the importance of research and preparation as well as the growing emphasis on ethics within the industry. Laura also tells us why she is more excited about the potential of Augmented Reality than Virtual Reality. KEY TAKEAWAYS: (2.42) TOP CAREER TIP The thing that Laura found to be really interesting and important is that there is no job security. Your job can fire you at any time, the company can go out of business at any time and so forth. Laura talks about having career security rather than job security and how you can continue to be employable. Don’t be than reliant on one job forever. (5.11) WORST CAREER MOMENT Laura says that her first public talk in tech was a disaster. And this was in front of three hundred people. She had thought that giving a talk would be easy and similar to giving a high school talk but it was totally different. She hadn’t done enough research into what other conference talks were like. But Laura learnt from the experience and in particular to do research. She also started doing talks at much smaller venues such as meetups and hackathons. (8.51) CAREER HIGHLIGHT Laura tells Phil how excited she was at writing and publishing two books which she’s very proud of. However Laura says that, in contrast with her worst moment, she had the opportunity to give a talk to thousands of people at Davy Symphony Hall in San Francisco. This time the talk went very well. (10.00) THE FUTURE OF CAREERS IN I.T Laura says that she believes we’re in a bubble which is likely to deflate a bit. She thinks there will be some painful shake outs. However she is excited about technology being made easier for everybody in a more accessible way. And she’s also excited about Augmented Reality rather than Virtual Reality. Laura is pleased that there is now a greater focus on ethics within the industry. (12.31) THE REVEAL What first attracted you to a career in I.T.? – Laura says it was initially simply a way to make money. What’s the best career advice you received? – Focus on career security not job security. What’s the worst career advice you received? – Laura was advised not to become a technology recruiter by someone who didn’t know anything about it. What would you do if you started your career now? – Laura says that she would have stuck with engineering a little longer. What are your current career objectives? – To figure out what she wants the next few years of her career to be. She’s reviewing her career and looking at how to switch up to something new. What’s your number one non-technical skill? – Writing. Laura says that there is nothing she has done or learned to do that is more effective at getting me jobs and well-known, all of which happened because I wrote stuff down. How do you keep your own career energized? – Laura has a podcast, “What is wrong with UX”. More people know Laura from the podcast than the books and the writing. What do you do away from technology? – Laura says that she has a hobby solving extremely hard puzzles for fun and sometimes in competitions. (18.17) FINAL CAREER TIP Laura says that you shouldn’t take career advice from people like her. However she clarifies this by explaining that you should look to take career advice from people who have worked for the type of organisation that you’re interested in working for. Find people like you want to be in two to three years. BEST MOMENTS (8.42) – Laura - “All of the things we do in design and research all of the time, apply them to the rest of your career” (13.21) – Laura - “Focus on career security not job security” (18.48) – Laura - “Find people like you want to be in two to three years” ABOUT THE HOST – PHIL BURGESS Phil Burgess is an independent IT consultant who has spent the last 20 years helping organisations to design, develop and implement software solutions. Phil has always had an interest in helping others to develop and advance their careers. And in 2017 Phil started the I.T. Career Energizer podcast to try to help as many people as possible to learn from the career advice and experiences of those that have been, and still are, on that same career journey. CONTACT THE HOST – PHIL BURGESS Phil can be contacted through the following Social Media platforms: Twitter: https://twitter.com/philtechcareer LinkedIn: https://uk.linkedin.com/in/philburgess Facebook: https://facebook.com/philtechcareer Instagram: https://instagram.com/philtechcareer Website: https://itcareerenergizer.com/contact Phil is also reachable by email at phil@itcareerenergizer.com and via the podcast’s website, https://itcareerenergizer.com Join the I.T. Career Energizer Community on Facebook - https://www.facebook.com/groups/ITCareerEnergizer ABOUT THE GUEST – LAURA KLEIN Laura Klein has been an engineer, designer and product manager helping companies of all sizes learn about their users so that they can build products people enjoy using.She’s author of the books “Build Better Products” and “UX for Lean Startups” as well as co-host of the podcast “What Is Wrong With UX”. CONTACT THE GUEST – LAURA KLEIN Laura Klein can be contacted through the following Social Media platforms: Twitter: https://www.twitter.com/lauraklein LinkedIn: https://www.linkedin.com/in/lauraklein2 Website: https://usersknow.com


4 Oct 2019