What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

Et si vous n'aviez plus jamais à remplir des papiers ? En Estonie, c'est une réalité : les citoyens gèrent presque tous les services publics en ligne, du lancement d'une entreprise au vote depuis leur ordinateur portable, grâce à l'ambitieuse transformation numérique post-soviétique de la nation connue sous le nom d'« e-Estonie ». L'une des experts du programme, Anna Piperal, explique les principes de conception qui régissent le gouvernement numérique du pays et nous montre pourquoi le reste du monde devrait en faire de même pour éradiquer la bureaucratie dépassée et regagner la confiance de ses citoyens.

What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

Já pensou nunca mais precisar preencher nenhum formulário em papel? Na Estônia, isso é uma realidade: os cidadãos acessam praticamente todos os serviços públicos pela Internet, desde abrir uma empresa até votar, tudo pelo computador, graças à ambiciosa transformação digital pós-soviética desse país, conhecida como “e-Estonia”. Uma das especialistas desse programa, Anna Piperal, explica os princípios fundamentais que possibilitam o governo digital na Estônia, e mostra por que o restante do mundo deveria seguir esse exemplo para eliminar a antiga burocracia e reconquistar a confiança dos cidadãos.

¿Y si no tuvieras que volver a rellenar papeles? En Estonia, esto es una realidad: los ciudadanos llevan a cabo prácticamente todos los servicios públicos en línea, desde empezar un negocio hasta votar desde sus computadoras portátiles, gracias a la ambiciosa transformación digital postsoviética conocida como "e-Estonia". Uno de los expertos del programa, Anna Piperal, explica los principios de diseño clave que posibilitan el funcionamiento del "e-gobierno" del país. También nos muestra por qué el resto del mundo debería seguir su ejemplo para erradicar la burocracia anticuada y recuperar la confianza de los ciudadanos.

서류작성의 필요성이 완전히 사라지면 어떻게 될까요? 에스토니아에서는 이것이 현실이 되었습니다. 소련의 통치에서 벗어난 후, "e-에스토니아"라 불리는 대담한 디지털로의 전환을 통해, 시민들은 이제 회사 설립에서 투표에 이르는 대부분의 공공 서비스를 노트북 하나로 온라인에서 해결합니다. 안나 피페랄(Anna Piperal)은 이 프로그램의 전문가로, 에스토니아의 전자 정부를 가능케하는 주요 디자인 원칙을 소개하며 세계 다른 국가들에서도 낡은 관료제도를 철폐하고 시민들의 신뢰를 회복해야하는 이유를 설명합니다.

In this episode of Tech Talk, Michael interviews special guest Anna Piperal, Marketing Director for e-Estonia. Together they go over what makes Estonia special in today's digital age and how their version of blockchain has made them more secure.

This ranges from their e-identity to use in almost all government sectors like police, courts, healthcare, land registration, education, taxes, banking, business registration, voting and more.

Original recording date: July 25th, 2018

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