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Harriet Wakelam

3 Podcast Episodes

Latest 1 May 2021 | Updated Daily

Weekly hand curated podcast episodes for learning

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Harriet Wakelam — Design Exec Club

Design Exec Club Podcast

Hosted by: Mark Bergin, Founder & CEO of DRIVENxDESIGN - Linkedin, Instagram, TwitterGuest: Harriet Wakelam, Director Design Centre at IAG - Linkedin, Twitter


9 Apr 2020

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Director of the Design Centre at IAG Harriet Wakelam on embedding Design Thinking and creating plausible futures to sustain your business

The Corporate Innovator

Harriet is a leader in Design Thinking implementation at scale, and has previously held senior Design and CX roles at Sensis, NAB, Aus Post and Medibank, as well as having been a board member for the Service Design Network. In this episode, Harriet talks how to implement design from scratch, along with how to integrate customer journey mapping and decision-making tools as well as future-proofing your business through design.


18 Nov 2019

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VIVID IDEAS, Harriet Wakelam - Design in the Boardroom - Episode 28 - Better Future Podcast

Better Future Podcast - Made for People - Design in the Boardroom

In this episode Mark and Harriet explore how a design practice fits into a corporation - How it supports its strategic goals and how it delivers outcomes to accelerate organisational objectives and build capacity.Hosted by: Mark Bergin, Founder & CEO of DRIVENxDESIGNGuest: Harriet Wakelam, Director Design Centre at IAG


5 Aug 2019