Cover image of Katie Dill

Katie Dill

12 Podcast Episodes

Latest 18 Sep 2021 | Updated Daily

Weekly hand curated podcast episodes for learning

Episode artwork

Katie Dill on designing effective reviews

By Design

Head of Design at Stripe Katie Dill says that it’s important to take the time to design your review process — including your ability to facilitate. She shares how setting the right amount of context with the right people at the right stage can be critical to success.Katie on TwitterKatie on LinkedInBy Design is a show about the process of designing exceptional digital experiences. In each episode, our host, Josh Brewer, dives deep into a specific stage of the design lifecycle with an industry leader. Our hope is that hearing their insight can help us shape a better future for design.If you’re interested in improving the design process at your organization, see how Abstract can help. 


25 Mar 2021

Episode artwork

#4 ‘Designing the Future’ with Katie Dill

Take Command: A Dale Carnegie Podcast

Katie Dill, VP of Design at Lyft, is a rising star in her field—and a celebrated leader in a historically male-dominated industry. From the surprising reason her childhood set her up for success to her predictions about the most important trends in tech, Katie’s insights into 21st-century leadership can help all leaders achieve their full potential.


2 Mar 2020

Similar People

Episode artwork

Great Things Come From Great Diverse Teams (with Katie Dill)


Katie Dill is the VP of Design at Lyft. Her team includes about one hundred creatives who are part of everything Lyft makes for drivers, passengers, users, and in-house teams. Katie discusses the importance of believing in your mission, how diverse teams benefit companies in multiple ways, staying in touch with users, and how creating and empowering a great design team is, in itself, an amazing design task. On this episode we discuss: Making sure a team is happy, healthy, productive, and doing the best work of their lives Seeing beyond the pixels to the offline experience of users Managing a design team and being farther from the work, but closer to the people who make it happen Defining design beyond a product or object. We design teams, design strategies, we design the way we work Empowering diversity in hiring and beyond and the far-reaching benefits of a diverse team Lyft’s multidimensional goals to improve transportation, environmental issues, and accessibility to make every city more about the people who live there Empathy for users and how Lyft designs for drivers, passengers, and the unique attributes of every city that impacts their experience Advantages and disadvantages of working for an in-house team or an agency Making a positive impact, mentoring, and stepping forward to empower others Visit the Funsize website Subscribe to The Funsize Digest Read the article


15 Jan 2019

Episode artwork

250: LIVE at Combine (feat. May-Li Khoe, Katie Dill & Soleio Cuervo)

Design Details

We made it! Another milestone in the Design Details archive: episode 250 🎉 For this special episode we hosted a live show with our friends May-Li Khoe, Katie Dill, and Soleio Cuervo. In the conversation we dig into hiring junior designers, how to identify talent, equity and salary negotiations, building a career rubric, and so much more. Also, a huge thank you to Combine for hosting us in their beautiful new space! To everyone who's joined us on this 250 episode marathon: thank you! Whether this is your first or 250th episode listening in, we appreciate your support and feedback; thank you! We also want to announce - to avoid too big of a surprise - that after episode 256 Bryn will be stepping away from the show. We'll have more updates on Twitter in the coming weeks if you'd like to stay posted. Now, on to the show! May-Li on the web Twitter Katie on the web Twitter Soleio on the web Twitter Sponsors Thanks to Abstract for sponsoring today's episode! ✨Abstract is a secure version-controlled hub for your design files. Salespeople have Salesforce, Developers have Github, Marketers have Marketo and now designers have Abstract. You can try Abstract free for one month! Just visit www.goabstract.com for more information.

1hr 27mins

6 Jun 2018

Most Popular

Episode artwork

#162 Co-creation and an army of partners with Katie Dill

UX Podcast

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all?

6 Jul 2017

Episode artwork

#162 Co-creation and an army of partners with Katie Dill

UX Podcast

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all?

6 Jul 2017

Episode artwork

#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design

High Resolution

In our world premiere, Katie Dill, Director of Experience Design at Airbnb, channels her inner “Steve Jobs” to explain how design at Airbnb is not just how it looks, but how it works, both in the workplace and on the screen.Rebranding Airbnb – Launching rebrands is hard. So what was it like the morning after Airbnb launched theirs? Katie walks us through the process used and how the design team was prepared for the world's reception.Value of storytelling – Storytelling is a vital piece of the puzzle, according to Dill. It not only helps designers paint a more visual image of the real-world problems faced by end-users, it can also be used as way to help non-designers better understand features.Tools of design – We all know the tools of design: intentionality, research, iteration, and implementation. What we often fail to recognize is how important these tools can be when used on the business side of things. From shaping the internal structure of a team, to explaining the importance of iteration – "lower risk, faster" – these tools can be used to fuel more efficient collaboration.FOLLOW USTwitter: http://twitter.com/highrespodcastFacebook: http://facebook.com/highrespodcastSoundcloud: http://soundcloud.com/highrespodcastYouTube: https://www.youtube.com/channel/UCzBkNPSxw15qrW_Y8p-oCUwGet early access to the next episode: http://highresolution.design/early-accessTHANKS TO OUR PARTNERSSquarespace – Squarespace is a SaaS-based content management system offering a website builder, eCommerce, and domains. We're big fans of Squarespace, they're a must-have for startups, photographers, bloggers or hobbyists looking to put up a beautifully designed digital presence!Get 10% off your first purchase on Squarespace.http://squarespace.com/highresolutionInVision – InVision is the world's leading product design platform, powering the future of digital product design through our deep understanding of the dynamics of collaboration. Teams that build digital products are at a serious advantage when they use InVision's suite of prototyping tools. They're a great way of getting everyone on board.Use access code "INV-HIGHRESOLUTION" for 3 free months!http://bit.ly/invsponsorlinkSearle Video – Searle Video is a creative studio based out of Portland, Oregon. They've helped the creative community tell stories for over 10 years. They've done advertisements, behind the scenes stories, and documentaries for companies like Slack, Intel, Adobe, Google and the XOXO festival.http://bit.ly/searlesponsor


10 Feb 2017

Episode artwork

Katie Dill: Connecting People Through Design


Katie Dill, Head of Experience Design at Airbnb, has been working hard to ensure AIrbnb's design reflects their mission to bring people together. She shared with us how they approach design decisions and how other members of the organization contribute to help them reach the right answers.


26 Sep 2016

Episode artwork

#09: Katie Dill (Director of Experience Design at Airbnb): design management is UX

The Hacking UI Podcast - with Sagi Shrieber & David Tintner

Episode #9: Katie Dill This week on the podcast we had a great discussion with Katie Dill, the director of experience design at Airbnb, one of the few companies in the world that’s truly disrupting an industry. In this conversation we discuss managing designers as a design experiment, how craft and hustle go together, and why the user experience should be important to every employee.Noam Liss joined us as a guest host on this episode and had some great questions for Katie.Key points from this episode: This episode was brought to you by our amazing sponsor, WooCommerce - the most customizable eCommerce platform for building your online business. Completely free to set up, and no monthly fees. Learn how Katie went from studying history to finding her dream job of product design through a show about reinventing the shopping cart. Katie gives some insight on how rapidly things change in the startup world, and how two years is like seven years in Airbnb days. Understand what goest into designing for differences from city to city as a global company, and how to identify and work with those “universals”. What does it mean to be “a startup in big company’s clothing”, and how can you continue to have an entrepreneurial spirit to carve new ground every day? Learn how to keep your team motivated, especially with long term projects and how seeing the purpose and the power of their work connects them back to the larger vision. Keeping a team in the loop and communicating is definitely more of a challenge as it grows. Understand how the tools, the method, and the culture can keep them connected. Katie shares the high level principles that guide the team at Airbnb in their decision making and even hiring process — high level of craft, humility, and hustle. How can a team with different individual “super powers” help to bring balance and diversity for a better overall composition in the end? Learn how understanding the “why” behind large quantities of user data can help your teams innovate through an on-going process of learning.Here are some follow up links from our talk:  Katie’s Twitter: @lil_dill Katie’s LinkedIn Vooza — http://vooza.com, http://vooza.com/videos/storytelling/Want to read the transcript of this episode?  You can  download the full transcriptI Love this podcast - now what?Best way to show your love #1 - Talk: Talk about it with friends and get the word out! We started this podcast in order to learn, and would love to see others learn from it too. Best way to show your love #2 - Leave a review: Review us on iTunes and tell us which guest you'd like us to bring on the show next. Here's how: Open the iTunes Store on your computer/phone Search for "The Hacking UI Podcast" Once you're in the podcast page, click/tap on "Reviews" Click/tap on "Write a Review" Rate us and write a short comment. Let us know what other guest you'd like us to bring on the show. Check out the following image to help describe the process Best way to show your love #3 - Share: Share this page on Twitter, Facebook, or wherever you can :) About The Hacking UI Podcast, Season 1 - Scaling a Design Team The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. In season 1, which we've called 'Scaling a Design Team', we meet with leaders from top notch companies, like Facebook, Apple, Invision, and Intercom, to discuss team structures, responsibilities, and workflows. We'll also be talking to them about design management, hiring, and culture. This is a chance for us to get an inside look at some of the best design teams out there and to understand how they do what they do in drastically different environments.

1hr 7mins

10 Aug 2016

Episode artwork

Luck & Opportunity {Katie Dill}


Katie Dill, Head of User Experience Design at Airbnb, grew up with a creative background that was far from typical. So how did she land her dream job at a company centered around creating unique experiences for their users? Katie shares all about her journey, which often required her to step outside her comfort zone, and how she found her niche. Learn specific ingredients designers have that are useful to leaders, how she handles growing pains and tough feedback, and her wisdom on the relationship between luck and creating opportunities.Show Notes:-Katie’s outdoorsy upbringing as a talented problem-solver and trouble-maker. [4:30]-How she discovered her niche and figured out how to make a career out of it (despite feeling out of her element). [10:58]-On her transformative trip to Italy, where she learned how much there is to gain by going outside your comfort zone. Plus, how to talk yourself out of talking yourself out of things. [15:58]-Creating opportunity vs. Luck (and the relationship between them). [20:17]-The different types of designers at Airbnb, Katie’s own creative vision as a designer, and how being creative makes her a better leader. [24:48]-Do women have a secret superpower they need to unlock? Katie, Maria, and Linda discuss. [29:19]-Dealing with transition: How Katie used positive self-talk, self-reliance, and self-confidence to adapt. [34:43]-Her biggest career challenges. [41:44]-How Katie handles growing pains and critical feedback (including the toughest pieces of feedback she’s ever received). [46:35]References: Lean In by Sheryl Sandberg Music: Lucia Lilikoi at lucia.bandcamp.com


7 Jul 2016