S1 Ep 03 - Jamie Notter and Maddie Grant - Make Culture Visible and Face the Future
At the Edge ⚡On Employee Engagement & Hybrid Work
In this episode, Jamie and Maddie talk about redefining engagement and culture, the challenges of returning to the office, the critical importance of metrics and measurement, and the value of technology in creating collaboration, transparency, inclusion, and innovation.Jamie Notter helps leaders create stronger cultures and upgrade their workplaces, based on a deeper understanding of their organizational genetic code. He brings twenty-five years of experience in conflict resolution, generational differences, leadership, and culture change to his work with leaders around the world. A sought-after keynote speaker, Jamie also serves as adjunct faculty at Georgetown University. Maddie Grant is an expert digital strategist and culture designer whose superpower is skillful shepherding of organizations through cultural and digital transformation. Maddie was the founder of SocialFish, a successful digital strategy consulting firm and home of one of the most visited and respected blogs written for nonprofit and association executives. Together Jamie and Maddie run PROPEL, a coaching and consulting company that helps companies achieve culture-driven growth, impact, and success. They have written three books together: Humanize: How People Centric Organizations Succeed in a Social World (2011)When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business (2015)The Non-Obvious Guide to Employee Engagement (2019).Silicon Valley based company Innovation Minds takes a crucial step in helping solve the new challenges of the post-pandemic global workplace by launching this podcast, in which we interviews a diverse offering of business leaders from around the planet on how to use innovation to engage the workforce, as well as how to innovate engagement using technologies like artificial intelligence and machine learning to humanize relationships in the new distributed workplace.Innovation Minds is a leader in using AI-driven technology to engage employees through their philosophy of Innovation At the Edge, and decided to launch this podcast to promote the urgent need for engagement at this delicate time.Guests for our first season include corporate HR leads, world-class consultants, best-selling authors, and employee engagement and innovation experts working across a wide range of industries: Clint Pulver, Themba Chakela Jamie NotterMaddie Grant Delano Johnson Shawn Nason Luke Jamieson Coonoor Behal Jeff Tobe Niven Postma Adriana Bokel Herde Sindhu Joseph and Dickson TangYou can read more about our season one guests at our website, and sign up for reminders to make sure you never miss an episode.
Jamie Notter, the co-founder of & culture designer at Human Workplaces in Washington, DC., talks about the current state of the workplace, and how employers need to be employee-focused and responsive to employees’ needs in order to attract and retain sales talent. A companion episode to the Advantages June 2019 Sales Compensation cover story.
Nonprofit Culture, Employee Engagement, Millennials and More with Jamie Notter from Human Workplaces
The Generosity Freakshow
Digital has dramatically changed not just how we communicate externally but how we function internally. From how we build culture, foster engagement with employees, and work with those darn Millennials. That's the focus of today's episode with Jamie Notter from Human Workplaces. He has also written many leather-bound books and I'm sure his apartment smells of rich mahogany... hope you enjoy the chat.Links & ResourcesJamie Notter: http://jamienotter.com/Human Workplaces: https://humanworkplaces.net/
421 Jamie Notter, Co-Founder and Culture Consultant of Human Workplaces
Through the Noise
Jamie is an author and culture consultant who helps leaders drive growth and engagement by aligning workplace culture with success. Author of three popular business books, Jamie has a Master’s in conflict resolution from George Mason and a certificate in OD from Georgetown, where he serves as adjunct faculty. Human Workplaces is a culture management firm created by Maddie Grant and Jamie Notter that uses culture analytics and customized consulting and resources to help organizations align culture with growth, engagement, and innovation.
Culture is one of the most important factors contributing to the success of your organization. There are some people who will argue this point, who don’t see any connection between culture and productivity, execution, or profits. There are also people who think if they put a foosball table in the break room and let their employees wear jeans, they’ll create a kick-ass culture – and all of those people are wrong. Culture will determine how engaged your employees are, and judging by recent research, they’re probably not very engaged at all. The folks at Gallup regularly find that as many as 70 percent of American employees are not engaged in their work. Gallup also found that companies with highly engaged workforces outperform their peers by 147 percent in earnings per share. That’s a pretty significant incentive to figure this employee engagement stuff out, isn’t it? So where do we start? That’s where our guest this week comes in. Jamie Notter is a consultant who helps leaders drive growth and engagement by activating and aligning workplace culture and the co-author of The Non-Obvious Guide To Employee Engagement (For Millennials, Boomers And Everyone Else). To learn more, and for the complete show notes, visit blionline.org/blog. Resources: Learn more: jamienotter.com | humanworkplaces.net Twitter: https://twitter.com/jamienotter LinkedIn: https://www.linkedin.com/in/jamienotter/ Read: The Non-Obvious Guide To Employee Engagement (For Millennials, Boomers And Everyone Else) by Jamie Notter and Maddie Grant Future-Proof is produced by Podcast Masters
Embracing Social Media Behaviors to Humanize Your Company with Jamie Notter [LLC 024]
Leaders Love Company
Business leaders have much to learn from how humans behave on social media. By applying certain principles that make social media work so well, like trustworthiness, openness, and courage, business owners can humanize their company and allow for it to grow just as successfully as social media has grown. My guest today is accomplished speaker, author and consultant with deep expertise in workplace culture, generations, and growth - Jamie Notter. Jamie is the author of several books including the one discussed in this episode, Humanize: How People-Centric Organizations Succeed in a Social World. What You’ll Learn in This Episode: How social media is designed around human interaction, while organizational leadership is designed around machines The decentralized nature of social media, which disperses power throughout its users, is worth mimicking in your company 4 principles that make social media work and those which you should apply in your business Just like with social media, you don’t know how it works until you do it. This also applies to leadership and management Why you shouldn’t fear experimenting with how you run your business Engagement by your employees is a result. If your company is lacking engagement, then you need to ask yourself how lack of engagement is a result of your company culture The importance of telling your customers things (i.e. be open about what’s going on inside your company) What does generative mean and how do you apply this principle at work? Your company culture is concrete and tangible. It’s an expression of what’s valued. Contact Information: Jamie's company site: www.humanworkplaces.net Jamie's personal website: www.jamienotter.com Thanks for Checking Out the Show Notes and for Listening! I really hope you enjoyed this episode. I would really appreciate it if you shared this show with a friend who could benefit from listening to this particular episode. Please don't forget to SUBSCRIBE so you can get each new episode delivered directly to you when it’s ready. You can find the show in Apple Podcasts, Stitcher Radio, Google Play, and TuneIn. Leaders sure do love company so be sure to get social with me: Instagram: https://www.instagram.com/nic_abboud/ Twitter: https://twitter.com/nicoleabboud Or email me at nicole[at]nicoleabboud[dot]com
Episode #36 - Jamie Notter on Culture & Systems Thinking in the Workplace
Make Your Move Easier - Advice for People Selling or Buying a Home
Topics discussed:- Transparency in the workplace- Agility for organizations- System dynamics- Systems thinking- People’s resistance to change- People don’t just resist change- They resist doing things they think are stupid- They resist doing things that they think are against their own interest- People resist things that don’t make sense- Learn to look at the system to see where breakdowns could be impacting the results you want to get- Transformation of leadership- Upgrading the operating system we call work- Management was invented when we discovered what engineering is- The industrial revolution put people to work doing things that made them feel less human- The new revolution in work is about bringing humanity into the workplace- Build work around the principles that make us human- Bringing humanity to the workplace is much more about culture- See Jamie’s book Humanize: How People Centric Organizations Succeed in a Social World for more information- Transparency, sharing information and making information available, can be one of the most powerful aspects of culture but it’s also one that makes people most scared because of the vulnerability.- For example, making information available leads to better decision making- Illuminating the systemic breakdowns from lack of transparency can help an organization identify what needs to change and why it will benefit the organization- Agility, the ability of a culture to see an opportunity and then shift and go towards it, is another important aspect of culture- Transparency and agility appear to be linked, waiting for more research on that to confirm the connection- Transparency tends to be a chicken-and-egg thing, it’s about trust- One way to build transparency is to quickly create an opportunity to experiment around transparency. Create a sandbox with some boundaries. Easier to let people have a voice when we put boundaries around it.- If you build into your process “these behaviors help enable our success,” the ability to give voice works out because they see the benefit, they see how it brings the organization success.- Leaders need to step up and lead the way with regards to transparency- Easier with technology to be more transparent within large organizations, like many do with Yammer- Agility harder for large organizations- Example of Morning Star and their self-management- To be agile, large organizations need to figure out how to act small- The Workplace Genome culture assessment tool- Culture analytics- Companies in transitions usually care about culture most (new CEO, rapid growth, mergers and acquisitions, etc.)- When you’re in transition, you have to go on a new path- To change the culture, you need to move in the new direction in ways that are real and permanent. Find some low hanging fruit, make changes that are fast and visible. But also address long term infrastructure changes too. Need to make both short term and long term changes at the same time.- Measuring the culture as it is without judgement- There is a judgement about culture, but comes from the client evaluating the culture with respect to what works for your business and drives your success- What are your superpowers as an organization?- Pulling out your own superpower Questions Answered:- How do you adjust company culture following a merger or an acquisition?- How can company culture change when a new CEO takes over?- How do you maintain your great company culture through rapid growth?- How is corporate culture effected by changes in the organization?- Is there a one right way to do company culture?- Why is transparency important to organizations?- How does my work team get better results?- What is systems thinking?- How does systems thinking apply in the workplace?- How do we humanize the workplace?- Books Recommended: When the Millennials Take Over & Humanize
Association Labs – Episode 58: Engaging Millennials with Great Culture, with Guest Jamie Notter
So, what is organizational culture and will yours attract Millennials flooding into the workplace? Host JP Moery welcomes guest Jamie Notter, a founding partner at WorkXO where he helps leaders drive growth through cultural alignment. Notter discusses how organizations should develop or shift their culture to engage and support the success of this next generation of professionals. Attention: Baby Boomers and GenXers – Millennials are looking to rise through the ranks.