Matt Skudera's guest appearances

Matt Skudera

APNow

Jeff Bezos

Gareth Jones

Peter Taylor

Tom Flynn

Tiana Laurence

Julia Child

Kelly Paxton

Rebecca Howard

Bill Jelen

Eyal Feldman

Stewart Griffiths

Mary Schaeffer

Teri Cook

Steve Mercatante

Jim Frazier

OwlTail

Rob Unger

In an effort coordinated by Nacha’s Rob Unger, AP Now, representing the accounts payable and payment community and Credit Research Foundation (CRF) representing the credit and accounts receivable community, conducted similar surveys. The goal was to ask similar questions, two opposite groups, to see if they both came to the same conclusions. Surprisingly they did – even when the results were not what was hoped for. The one minor exception is believed to be a reflection of different audience makeups rather than a difference of opinion.  The session begins with Unger explaining that Nacha collaborated on an AP-AR practitioner survey to assess industry practices and perceptions of the invoicing process in accounts payable and accounts receivable/billing departments. Skudera shared data on how AR departments said they sent invoices and it was very close to the way Schaeffer’s data showed AP departments received data. Both sides agreed on the formats commonly used and that sometimes invoices were sent more than once by some organizations. They then discussed some of the problems associated with portals and why they were not used as much as you might think, even after an organization had purchased them. The session closed with the identification of certain practices that both sides agreed need to be changed. These included vendors being charged to upload their invoices into a customer portal and the charging for certain payment products. Luckily, they were not common practices. Host: Mary Schaeffer (https://www.ap-now.com/)  Guest: Rob Unger (https://nacha.org) Guest: Matt Skudera (https://www.crfonline.org/) Credit: Music: https://www.purple-planet.com

In an effort coordinated by Nacha’s Rob Unger, AP Now, representing the accounts payable and payment community and Credit Research Foundation (CRF) representing the credit and accounts receivable community, conducted similar surveys. The goal was to ask similar questions, two opposite groups, to see if they both came to the same conclusions. Surprisingly they did – even when the results were not what was hoped for. The one minor exception is believed to be a reflection of different audience makeups rather than a difference of opinion. The session begins with Unger explaining that Nacha collaborated on an AP-AR practitioner survey to assess industry practices and perceptions of the invoicing process in accounts payable and accounts receivable/billing departments. Skudera shared data on how AR departments said they sent invoices and it was very close to the way Schaeffer’s data showed AP departments received data. Both sides agreed on the formats commonly used and that sometimes invoices were sent more than once by some organizations. They then discussed some of the problems associated with portals and why they were not used as much as you might think, even after an organization had purchased them. The session closed with the identification of certain practices that both sides agreed need to be changed. These included vendors being charged to upload their invoices into a customer portal and the charging for certain payment products. Luckily, they were not common practices. Host: Mary Schaeffer (<a href="https://www.ap-now.com/" rel="nofollow" target="_blank">https://www.ap-now.com/</a>) Guest: Rob Unger (<a href="https://nacha.org" rel="nofollow" target="_blank">https://nacha.org</a>) Guest: Matt Skudera (<a href="https://www.crfonline.org/" rel="nofollow" target="_blank">https://www.crfonline.org/</a>) Credit: Music: <a href="https://www.purple-planet.com" rel="nofollow" target="_blank">https://www.purple-planet.com</a>

AP Now Episode 54: Mary Schaeffer with Rob Unger and Matt Skudera on Current Invoice Practices

In this episode of the AP Now podcast, Matt Skudera joins host Mary Schaeffer to discuss collusion, the difficulty of uncovering it and how organizations can both prevent it from happening and detect it once it has. Skudera, who recently joined the Credit Research Foundation after a 25-year career in shared services in retail, is now the CRF’s VP in charge of Research and Education. He came on the podcast to discuss the ugly issue of collusion between a supplier and a customer for the purposes of defrauding one or both of the organizations. Both he and the host of the podcast had both personally encountered instances of vendor fraud and they shared their experiences. They then proceeded to discuss how organizations could detect it; something all experts agree is not easy. Skudera warned that social media is providing some interesting insights when investigating vendors and also strongly recommends anonymous tip lines. He says that marrying the tip line with facts and data provides strong protection for any organization looking to uncover frauds of any sort. Host: Mary Schaeffer (www.ap-now.com) Guest: Matt Skudera (https://www.crfonline.org/) Sponsor: Stampli (www.stampli.com/APNow) Credit: Music: https://www.purple-planet.com

In this episode of the AP Now podcast, Matt Skudera joins host Mary Schaeffer to discuss collusion, the difficulty of uncovering it and how organizations can both prevent it from happening and detect it once it has. Skudera, who recently joined the Credit Research Foundation after a 25-year career in shared services in retail, is now the CRF’s VP in charge of Research and Education. He came on the podcast to discuss the ugly issue of collusion between a supplier and a customer for the purposes of defrauding one or both of the organizations. Both he and the host of the podcast had both personally encountered instances of vendor fraud and they shared their experiences. They then proceeded to discuss how organizations could detect it; something all experts agree is not easy. Skudera warned that social media is providing some interesting insights when investigating vendors and also strongly recommends anonymous tip lines. He says that marrying the tip line with facts and data provides strong protection for any organization looking to uncover frauds of any sort. Host: Mary Schaeffer (<a href="http://www.ap-now.com" rel="nofollow" target="_blank">www.ap-now.com</a>) Guest: Matt Skudera (<a href="https://www.crfonline.org/" rel="nofollow" target="_blank">https://www.crfonline.org/</a>) Sponsor: Stampli (<a href="http://www.stampli.com/APNow" rel="nofollow" target="_blank">www.stampli.com/APNow</a>) Credit: Music: <a href="https://www.purple-planet.com" rel="nofollow" target="_blank">https://www.purple-planet.com</a>

AP Now Episode 13:  Mary Schaeffer with Matt Skudera on Vendor/Customer Collusion