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Cathy Karabetsos

9 Podcast Episodes

Latest 1 May 2021 | Updated Daily

Weekly hand curated podcast episodes for learning

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Superwoman Decoded: Cathy Karabetsos

First Contact: Stories of the Call Center

Cathy Karabetsos really has it all: from being the top woman in the call center industry, to having her own podcast, being CEO of a giant BPO, and let's not forget her 7 miracles - her kids! Christian joined Cathy in Chicago to talk about everything that's going on in her life and how she manages to balance everything while keeping it together and also finding time to sleep! This is First Contact, Episode 3 of Season 1.

43mins

20 Mar 2020

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#30: Why you need to go big and how to do it with Cathy Karabetsos

The Determined Mom Show

In Episode 30, Cathy Karabetsos shares her journey from an unemployed (fired) 20 something to now owning her own multi million dollar call center!  Find out the unexpected way she met her business partner and how they grew QCSS into the company it is today. Cathy tells us why we need to dream and play bigger than we are right now.  I am totally listening to her for 2020 too!  You can find Cathy here: Podcast QCSS Website-Hire them to take your Customer Service calls! Facebook Profile LinkedIn Get your Keyword Content Planner for just $37! Show Notes Facebook Community Youtube Channel

33mins

18 Dec 2019

Similar People

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How Responsiveness Can Improve Your Marketing ROI w/ Cathy Karabetsos

Growth Experts with Dennis Brown

Cathy Karabetsos is the founder of QCSS, an industry leading US based call center that helps businesses to manage both inbound and outbound customer engagement. Her company has been ranked by Inc Magazine as one of the fastest growing companies in America. She is also a mother of 7 and the host of "The Go Big or Go Broke" podcast. During our interview we discuss: - Cathy shares how and why she started her entrepreneurial journey - She shares one skill she has that has had a huge impact on your business. - Cathy then shares one thing she really sucks at, that most people would never know about. - The importance of RESPONSIVENESS when it comes to getting a better ROI on your marketing dollars. - How call centers can help improve the ROI and overall customer experience. - We talk about the importance of following up with leads quickly. - Cathy shares a few examples of how call center can enhance your marketing, customer service and overall customer experience. - She shares the top strategies that QCSS uses to get new call center clients. - Cathy shares her favorite growth tool/software. - She recommend one of her favorite books to the audience. Cathy's websites: www.QCSSinc.com www.CathyKarabetsos.com Connect w/ Cathy on LinkedIn ——————————— If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect with Dennis Brown  AskDennisBrown.com LinkedIn Twitter Instagram [Free Giveaways]

22mins

21 Oct 2019

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Building a Profitable Call Center Agency to Inspire Other Women to Dream Big - The Journey of Cathy Karabetsos (Financial Vision)

Her CEO Journey: The Business Finance Podcast for Mission-Driven Women Entrepreneurs

Cathy Karabetsos is the CEO and founder of QCSS, an industry-leading USA Based call center agency in 1991. By 2015, QCSS was doing almost six million dollars in business and growing at a rate of 197%, landing twice on the coveted INC 5000 listing. She used her passion to find purpose. Besides being the founder of the leading call center in the United States, Cathy is a mother of seven and is the host of the podcast, Go Big or Go Broke. She knows first-hand about balancing work and life and being able to grow something from nothing.In this episode, Cathy shared:➤ Cathy’s WHY (6:55)➤ Her husband pushed her to enter into a contest (7:45)➤ The big challenge while growing her business (10:45)➤ Balancing the cash flow when dealing with big clients (12:41)➤ Managing financial self-care in the early years (16:00)➤ The trouble comes when you don’t take action (19:12)➤ Exit strategy? I’m only getting warmed up (22:52)➤ Building an empire, a mom to 7 children and a wife (23:38)➤ Being an 85% businesswoman, mom, and wife (26:39)➤ The foundation of her happy marriage (32:33)➤ Go big or go broke - it isn’t what you think (38:17)➤ Carrying her mission through her business (40:32)Connect with Cathy:➤ Website➤ Facebook➤ Twitter➤ Linkedin

45mins

10 Oct 2019

Most Popular

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Importance of Building Relationships, Cathy Karabetsos

Savvy Business, Life Unscripted

Cathy Karabetsos is the founder, and CEO of QCSS, the BEST Call Center on Earth since 1991.She is also the host of ‘Go BIG or Go Broke' podcast where she interviews ordinary people who choose to play BIG.Her mission is to inspire everyone to stop playing small, go BIG and become wealthy beyond their wildest dreams!Cathy along with her business partner Karin Hall, founded QCSS (Quality Customer Service & Sales) in 1991. Since then Cathy has become a well respected leader among family, friends, employees, and the business community. Cathy prides herself on being a Christian leader. She partakes in Christian leadership groups and more importantly practices what she believes. God is very important to her along with her family. She spends most of her time with her husband Tom & their 7 children. She has spoken at many leadership events and is always networking with others. Cathy is best known for her big heart- she is full of compassion and always is thinking of the needs of others. This is a trait she instills in all who are employed at QCSS. https://cathykarabetsos.com/ and https://www.qcssinc.com/Catch other GREAT Savvy guests and #SavvyBizTips at:https://lifeunscriptedradio.com/https://www.savvybusinessradio.com/

15mins

29 Sep 2019

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Importance of Building Relationships, Cathy Karabetsos

Savvy Business, Life Unscripted

Cathy Karabetsos is the founder, and CEO of QCSS, the BEST Call Center on Earth since 1991.She is also the host of ‘Go BIG or Go Broke' podcast where she interviews ordinary people who choose to play BIG.Her mission is to inspire everyone to stop playing small, go BIG and become wealthy beyond their wildest dreams!Cathy along with her business partner Karin Hall, founded QCSS (Quality Customer Service & Sales) in 1991. Since then Cathy has become a well respected leader among family, friends, employees, and the business community. Cathy prides herself on being a Christian leader. She partakes in Christian leadership groups and more importantly practices what she believes. God is very important to her along with her family. She spends most of her time with her husband Tom & their 7 children. She has spoken at many leadership events and is always networking with others. Cathy is best known for her big heart- she is full of compassion and always is thinking of the needs of others. This is a trait she instills in all who are employed at QCSS. https://cathykarabetsos.com/ and https://www.qcssinc.com/Catch other GREAT Savvy guests and #SavvyBizTips at:https://lifeunscriptedradio.com/ https://www.savvybusinessradio.com/

16mins

16 Sep 2019

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345: Cathy Karabetsos - GO BIG OR GO BROKE!

Thrive LOUD with Lou Diamond

Cathy Karabetsos is the CEO of QCSS, Inc.  She is also a podcaster, entrepreneur and a mother of 7 children! Cathy along with her business partner Karin Hall, founded QCSS (Quality Customer Service & Sales) in 1991. Since then Cathy has become a well respected leader among family, friends, employees, and the business community. Cathy prides herself on being a Christian leader. She partakes in Christian leadership groups and more importantly practices what she believes. God is very important to her along with her family. She spends most of her time with her husband Tom & their 7 children. She has spoken at many leadership events and is always networking with others. Cathy is best known for her big heart- she is full of compassion and always is thinking of the needs of others. This is a trait she instills in all who are employed at QCSS. She shares her whole story with Lou Diamond on Thrive LOUD.  *** Connect to Lou Diamond: www.loudiamond.net Subscribe to Thrive LOUD: www.thriveloud.com/podcast

23mins

10 Sep 2019

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Cathy Karabetsos

The My Future Business™ Show

27mins

1 Jul 2019

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Ep 000 – Cathy Karabetsos: Welcome to Go Big or Go Broke – The Making of Impactful Millionaires

Go Big or Go Broke

Welcome to “Go Big or Go Broke: the Making of Impactful Millionaires” by Cathy Karabetsos: Founder, President and CEO of QCSS, Inc. QCSS, a multi-million dollar company, has been serving Greater Chicago clients with inbound customer support & outbound sales calls since 1991. Cathy is a devoted wife & proud mother of seven who hosts… Read more

5mins

19 May 2018