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Bob Phibbs Podcasts

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13 of The Best Podcast Episodes for Bob Phibbs. A collection of podcasts episodes with or about Bob Phibbs, often where they are interviewed.

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13 of The Best Podcast Episodes for Bob Phibbs. A collection of podcasts episodes with or about Bob Phibbs, often where they are interviewed.

Updated daily with the latest episodes

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Mindset: Put The Customer First, Pro bono vs Pro worth And Retail in COVID19 | Bob Phibbs #29

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Bob Phibbs, known as the Retail Doctor, is a popular motivational speaker who has transformed thousands of businesses throughout the world with his straightforward, proven advice.


03:41 - Why Bob choose retail as his business

05:45 - What to focus on in retail in Covid19

17:00 - Bob's beginning , focusing on one client for more than 1 year

20:30 - Get your first client

22:00 - Probono vs Proworth

26:00 - Mindset: Put The Customer First

Would you like to know:

  1. Mindset: Put The Customer First
  2. Pro bono vs Pro worth
  3. Retail in COVID19

...if so this episode is perfect for you.

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Our #29 guest is Bob Phibbs.

A leading expert in franchise development, franchisee support, and new business development.

Bob has made appearances on ABC, Fox, MSNBC, and PBS, among other networks. Bob and his work have also been featured in articles by Entrepreneur, The New York Times, and the Wall Street Journal.

In addition to that Bob is a Top Voice on LinkedIn with more than 360.000 followers.

Reach Bob:



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Sep 09 2020 · 27mins
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The future of retail with Bob Phibbs, the Retail Doctor

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Gary Pageau of the Dead Pixels Society talks about retail in the age of COVID-19 and civil unrest with Bob Phibbs, the Retail Doctor. A frequent speaker at PRO events, Phibbs has worked with some of the top retail brands. He and his work have appeared on ABC, Fox, MSNBC, and PBS, and featured in articles in Entrepreneur, the New York Times, and the Wall Street Journal. He also performs business makeovers for the Los Angeles Times and received the highest sales increase award from the #1 mall in America.

In this interview, Phibbs talks about how photo retailers need to adapt their sales strategies to compete and to thrive in today's challenging environment.

With more than 30 years' experience creating proven sales increases of 20-50%, The Retail Doctor can help bring your retail organization back to excellent health with amazing customer service.

Phibbs offers retail consulting, online sales training, and other services.

Support the show (https://www.patreon.com/DeadPixelsSociety)

Jun 16 2020 · 22mins

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Bob Phibbs - The Retail Doctor

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Welcome to our interview with Bob Phibbs, the Retail Doctor. 

In this episode, GetintheLoop’s Founder/CEO, Matt Crowell joins me for a conversation with one of the most popular retail thought leaders in the world, Bob Phibbs - The Retail Doctor. Bob has over 400,000 followers on LinkedIn and If you’ve ever looked up retail sales training on Google, you’ve probably come across the retail doc’s website or one of the many articles or videos featuring the work he does through his online and in person training and consulting programs. Bob is definitely outspoken and opinionated but whether you agree with him on everything or not, you have to appreciate his passion for retail.

In this episode Bob discusses:

  • How the pandemic has impacted retail 
  • The potential negative impact of some pandemic induced practices
  • Which pandemic induced practices are most likely to survive post Covid
  • What it will take to be a successful retailer going forward
  • Why it makes sense to invest in your retail staff and elevate the position
  • What the traits are of a good retail salesperson today

You'll find Bob online:





Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business

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If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me:



If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell.

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Jun 15 2020 · 43mins
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E:027 Bob Phibbs | Retail challenges in the time of Covid-19

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My guest today is Bob Phibbs. Bob helps retail companies and brands grow their brick and mortar business through:
• Motivational speaking
• In-person retail sales training
• Online retail sales training that is fully scalable.

This podcast is brought to you by the fine folks at:
The California Wine Club, small-batch wines, hand selected from real working wineries
And Squadcast, the absolute best platform for podcasting
Please support them by clicking the links in the description.

GUEST LINK: https://www.retaildoc.com/

ROBB ORIGINALS: https://RobbOriginals.com
THE CALIFORNIA WINE CLUB: https://shrsl.com/27lqb
SQUADCAST: https://squadcast.fm/?ref=robbjarrett
Apr 13 2020 · 29mins

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Bob Phibbs: The Retail Dr.

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In this episode we talk with the Bob Phibbs, the one and only Retail Dr.  Bob is a speaker, author of three books and retail sales expert of choice for some of the most legendary retail brands including, LEGO, Omega, and Yamaha. He has appeared in the New York Times and the Wall Street Journal. He is one of the top retail influencers in the world and on this episode we talk with Bob about Covid-19's impact on the retail market.  

Apr 11 2020 · 53mins
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211 : Straight Talk for Coffee Shops w/ The Retail Doctor, Bob Phibbs

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Brick and mortar retail is taking a huge hit right now. We are all trying our best to adjust and weather the storm. In the midst of this crisis there is still room for hope, connections, and there is an opportunity to serve like never before. All of this of course requires decisive and consistent action and to help motivate as we take those actions we are hearing from the worlds leading expert on brick and mortar retail, Retail Doctor himself, Bob Phibbs!

Bob Phibbs has helped thousands of businesses in hospitality, manufacturing, service, restaurant and retail since 1994.  His clients have ranged from multi-national luxury brands to small businesses. With over 30 years of experience beginning in the trenches and extending to senior management positions, Phibbs has been a corporate officer, franchisor and entrepreneur. 

A frequent guest on MSNBC's Your Business, he and his work have been featured in Entrepreneur magazine, the Wall Street Journal and the New York Times. In addition, Phibbs provides business makeovers for the Los Angeles Times.

He is the author of three books including "The Retail Doctors Guide to Growing your Business"

Today he is going to be sharing with us some straight talk on taking actions to not just get through this hard time but to thrive, connect, serve, and be prepared for what comes after this has passed.

I think Bob has some incredible insights here and hope you put them into practice in your business.

We will be discussing:

  • The opportunities of this moment
  • Believing the best as an owner
  • Power of "Yes, and"
  • Modeling confidence
  • "How" vs "Why me"
  • Optimizing with Hospitality
  • Being brilliant on the basics
  • Serve now you can sell later



Tell me Something Good About Retail Podcast

Earl Nightingale, "The Strangest Secret"

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Apr 05 2020 · 55mins
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EP 12: Howard and Phil’s Western Wear in Pasadena, CA with Bob Phibbs

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LinkedIn’s top retail influencer, author of three books, internationally recognized business strategist, customer service expert, sales coach, marketing mentor, and motivational business speaker?

Yes, we’re talking about just one person. Impressive, right?

Bob Phibbs, aka the Retail Doctor, joins us on today’s jam-packed show.

In this episode, you’ll learn why it’s so critical for retailers to create an emotional connection between their brands and customers, and how improving soft skills of the frontline store staff can improve customer experiences, ultimately driving revenues up.

Also, stick around to hear Bob’s WILD story on opening a Howard and Phil’s Western Wear store in Pasadena, CA in just TWO days!

This is a great episode with a true retail rock star who has seen and experienced the ups and downs of the retail industry over the last 30 years.

If you like this show, please share it with your friends, colleagues, family, and neighbors! Download this one today and make sure you subscribe to it so you don’t miss our new episodes every Thursday!

Jan 16 2020 · 39mins
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Bob Phibbs on What a Retailer Really Needs to do to Compete with Online Retailers [Episode 308]

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This episode is devoted to ensuring as retailers you give hope to your customers to keep them coming back and feeling valued. On this episode you’ll also learn how to compete with online retailers and how to succeed in retail. 


Key Links

-----How to Compete with Online Retailers 

Being hopeful rather than fearful makes all the difference 

What Does Retail Do?

Retail sells hope to customers

More details at: 


Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nov 22 2019 · 25mins
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Episode 3 - Bob Phibbs : Online vs Brick-and-Mortar

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Since 1994, The Retail Doctor has been transforming the shopping experience for larger retailers and smaller independent retailers into thriving retail operations by giving them the tools to succeed in a challenging brick-and-mortar retail market.

Bob Phibbs is a 30+ year retail master with a proven track record to help you lift sales, turn your retail staff into real salespeople, and get more out of your store traffic with innovative retail marketing tactics.

Nov 14 2019 · 57mins
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EP26 - Brick-and-Mortar Expert and Retail Doctor, Bob Phibbs

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Our guest is brick-and-mortar expert Bob Phibbs — also known as the Retail Doctor. Bob is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books and motivational business speaker. Bob has legacy of bringing failing businesses back to life and has been dubbed the ‘category killer killer’ by the New York Times.
Join us as we explore the value of the store, its employees and why the most successful brands are focusing their attention on authentic floor training.
Sep 11 2019 · 36mins