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11 of The Best Podcast Episodes for Bob Phibbs. A collection of podcasts episodes with or about Bob Phibbs, often where they are interviewed.

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11 of The Best Podcast Episodes for Bob Phibbs. A collection of podcasts episodes with or about Bob Phibbs, often where they are interviewed.

Updated daily with the latest episodes

E:027 Bob Phibbs | Retail challenges in the time of Covid-19

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My guest today is Bob Phibbs. Bob helps retail companies and brands grow their brick and mortar business through:
• Motivational speaking
• In-person retail sales training
• Online retail sales training that is fully scalable.

This podcast is brought to you by the fine folks at:
The California Wine Club, small-batch wines, hand selected from real working wineries
And Squadcast, the absolute best platform for podcasting
Please support them by clicking the links in the description.



Apr 13 2020



Bob Phibbs: The Retail Dr.

Rise & Roar
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In this episode we talk with the Bob Phibbs, the one and only Retail Dr.  Bob is a speaker, author of three books and retail sales expert of choice for some of the most legendary retail brands including, LEGO, Omega, and Yamaha. He has appeared in the New York Times and the Wall Street Journal. He is one of the top retail influencers in the world and on this episode we talk with Bob about Covid-19's impact on the retail market.  

Apr 11 2020



211 : Straight Talk for Coffee Shops w/ The Retail Doctor, Bob Phibbs

Keys To The Shop : Equipping Coffee Retail Professionals
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Brick and mortar retail is taking a huge hit right now. We are all trying our best to adjust and weather the storm. In the midst of this crisis there is still room for hope, connections, and there is an opportunity to serve like never before. All of this of course requires decisive and consistent action and to help motivate as we take those actions we are hearing from the worlds leading expert on brick and mortar retail, Retail Doctor himself, Bob Phibbs!

Bob Phibbs has helped thousands of businesses in hospitality, manufacturing, service, restaurant and retail since 1994.  His clients have ranged from multi-national luxury brands to small businesses. With over 30 years of experience beginning in the trenches and extending to senior management positions, Phibbs has been a corporate officer, franchisor and entrepreneur. 

A frequent guest on MSNBC's Your Business, he and his work have been featured in Entrepreneur magazine, the Wall Street Journal and the New York Times. In addition, Phibbs provides business makeovers for the Los Angeles Times.

He is the author of three books including "The Retail Doctors Guide to Growing your Business"

Today he is going to be sharing with us some straight talk on taking actions to not just get through this hard time but to thrive, connect, serve, and be prepared for what comes after this has passed.

I think Bob has some incredible insights here and hope you put them into practice in your business.

We will be discussing:

  • The opportunities of this moment
  • Believing the best as an owner
  • Power of "Yes, and"
  • Modeling confidence
  • "How" vs "Why me"
  • Optimizing with Hospitality
  • Being brilliant on the basics
  • Serve now you can sell later


Tell me Something Good About Retail Podcast

Earl Nightingale, "The Strangest Secret"

Related Episodes

The Future of Retail w/ Doug Stephens

10 Reasons to Love the Customer

Raising the Bar on your Customer Experience w/ Michael Butterworth

30: Matching your Service to your Quality w/ Casey Underkofler

The BEST in commercial coffee equipment

Want the best plant based beverage for your coffee drinks?

Apr 05 2020



EP 011: Howard and Phil’s Western Wear, Pasadena, CA with Bob Phibbs

Retail Retold
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LinkedIn’s top retail influencer, author of three books, internationally recognized business strategist, customer service expert, sales coach, marketing mentor, and motivational business speaker?

Yes, we’re talking about just one person. Impressive, right?

Bob Phibbs, aka the Retail Doctor, joins us on today’s jam-packed show.

In this episode, you’ll learn why it’s so critical for retailers to create an emotional connection between their brands and customers, and how improving soft skills of the frontline store staff can improve customer experiences, ultimately driving revenues up.

Also, stick around to hear Bob’s WILD story on opening a Howard and Phil’s Western Wear store in Pasadena, CA in just TWO days!

This is a great episode with a true retail rock star who has seen and experienced the ups and downs of the retail industry over the last 30 years.

If you like this show, please share it with your friends, colleagues, family, and neighbors! Download this one today and make sure you subscribe to it so you don’t miss our new episodes every Thursday!

Jan 16 2020



Retail Rundown - Dec 9, 2019 - with guests Bob Phibbs and Mike Wittenstein

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No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail.

December 09, 2019: Black Friday Cyber Monday breakdown, retail winners and losers, will BOPIS be the next mass retail adoption?

Hosted by Julia Raymond
Researched, written and produced by Gabriella Bock
Edited by Trenton Waller

Dec 09 2019



Bob Phibbs on What a Retailer Really Needs to do to Compete with Online Retailers [Episode 308]

Tell Me Something Good About Retail
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This episode is devoted to ensuring as retailers you give hope to your customers to keep them coming back and feeling valued. On this episode you’ll also learn how to compete with online retailers and how to succeed in retail. 


Key Links

-----How to Compete with Online Retailers 

Being hopeful rather than fearful makes all the difference 

What Does Retail Do?

Retail sells hope to customers

More details at:

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Nov 22 2019



Episode 3 - Bob Phibbs : Online vs Brick-and-Mortar

Serious Business® Podcast
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Since 1994, The Retail Doctor has been transforming the shopping experience for larger retailers and smaller independent retailers into thriving retail operations by giving them the tools to succeed in a challenging brick-and-mortar retail market.

Bob Phibbs is a 30+ year retail master with a proven track record to help you lift sales, turn your retail staff into real salespeople, and get more out of your store traffic with innovative retail marketing tactics.

Nov 14 2019



EP26 - Brick-and-Mortar Expert and Retail Doctor, Bob Phibbs

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Our guest is brick-and-mortar expert Bob Phibbs — also known as the Retail Doctor. Bob is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books and motivational business speaker. Bob has legacy of bringing failing businesses back to life and has been dubbed the ‘category killer killer’ by the New York Times.
Join us as we explore the value of the store, its employees and why the most successful brands are focusing their attention on authentic floor training.

Sep 11 2019



Guest: Bob Phibbs, The Retail Doctor

Retail Redeveloped
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Bob Phibbs, The Retail Doctor, joins Retail Redeveloped to discuss what retailers can do to make a more positive shopping experience for consumers.  Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and motivational business speaker.

Aug 16 2019



Interview with Bob Phibbs, The Retail Doctor

Framers Only for picture framers
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The retail doctor discusses business improvement tips with the picture frame shop & art gallery owners.

Dec 09 2018